Professional Documents
Culture Documents
Genba is a straightforward way for business owners and managers to find and
remedy issues that can affect theu producion.
Genba waks can easily fi tinto any improvement rgimen that is planned or already
in motion.
Afther the walk, the observationwill be used make improvements in how the
business runs.
The end will be cut down on wasted and to skyrocket efficienty levels overall
Things to observe during a gemba walk
EFFICIENCY
-How well (or badly) a process currently runs
- where employees appear to be struggling or where bottlenecks are potentially
occurring.
POTENTIAL SFETY HAZARS
EMPLOYEE BEHAVIOR (both positive and negative)
Prearing fot the gamba walk
Do not be reactionary
Do not just grab a notepad or ipad and head ut onto the work floor
Prepare
Preparations is the key to a successful gemba walk
Do not inform employees
It is importatn that employees do not acto r react out of intimidation or fear
Employee knowledge
Get authentic results
The biggest tool for acuracy and authenticity in the results is observing the
continued normal behavior of worker over time
OBSERVER AN AVERAGE WORDAY
In most cases, employees shoudnt even hear the term gamba walk
If workers are on their bes behavior, the observations result will be skewed as it is
not going to be a truly average worday
NARROWING DOWN THE GOALS
FOCUS ON THE PARTS
Although gemba usually tajes a holistic approach, observing too much of a
business at one time can make gemba observations too general and thus less
helpful in the end
Stagger your walks
The best to prepare for gemba walk is to sections off a small piece of the
orepations that you really want to work on and improve
Consider talking brief walkthroughs over time to get an idea of sime other reas
thar may need improvement
NO ASSUMPTIONS
Do not formulate theories obout why thingd are or are not working from a distance,
A big part of gemba is objerive observations, this menas not entering the scene
whit any assumptions
Forming Questions
Know what you to learn
Do yo what to improve produccin, enhancce safety, simplify processes? What is
the overall goal?
TRANSFORMING OBSERVATIONS
REVIEW OBSERVATIONS
ENLIST A FEW OTHER TO HEL SIFT throug your observations and decide what
changes need to be made
CREATE ACTION PLANS
Once you have decide don a few ideas, you need to crate actionable plans whith
specific roles. Any plan created should be clear and easy to follow
BE SPECIFIC
The plan should lay out specific changes for specific tea mor team members
Plant should also be publicly displayed and serve as a reminder to workers as to
ehat is expeted of the going forward
GET TO THE GEMBA
After walk, the observations will be used to make improvements in how the
business run
Whta ar you waiting for
Observer the gemba
Engage whit employees
Continue to improve oreations
Sustain your lean practices
Stregthen your culture
TRADUCCION