Professional Documents
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1. Safety Notes
3. Ensure that users do not use several plugs for one outlet at the same time.
This may cause fire from overheating.
4. Check for any marks of physical damage, fusion, cuts or fire damage at the power plug and the outlet.
Repair or exchange it at once if there is some damage. (It could cause electric shock or fire)
7. The line connection for the Harness may not be permeabled by water and must be secure while performing
the A/S.
It should not be split or cut when a limited amount of force is applied.
8. Completely remove dust or foreign substances from any parts such as Housing, the line connection, the
contact point, etc. while performing the A/S.
This will prevent in advance the danger of fire by Tracking, Short Circuits, etc.
9. Check for traces of water permeation of electrical parts and the Harness.
If water has permeated any parts already, exchange the parts or completely remove the moisture.
10. Check the assembly condition of the parts after finishing the A/S.
Maintain the same conditions as before the A/S.
11. When you pull out the power cord, be sure to hold the plug part when pulling the cord out.
If the cord is damaged, it may cause electric shocks or fire.
12. Ensure that the power plug is removed from the outlet when the washing machine is not in use.
Else it may cause electric shock or fire through lightning.
13. Do not use or preserve any kind of flammable spray or ignitable materials such as gasoline, thinner, alcohol,
etc. around the washing machine.
Volatile materials may explode or ignite through electrical sparks.
14. Do not place a bowl filled with water or wet clothes on the washing machine.
If the water spills, it may cause electric shock or fire, and shorten the lifetime of the product.
15. Do not install the washing machine in places exposed to snow or rain.
This may cause electric shock or fire and shorten the lifetime of the product.
16. Do not press any operating buttons using sharp items such as pins, needles etc.
This may cause electric shock or mechanical trouble.
17. Check if the product has been evenly and firmly installed on the ground.
Too much vibration will shorten the lifetime of product.
18. Ensure that a connector is being used to connect a wire to another wire for a complete connection.
If it is treated only with tape, it may cause fire by tracking.
19. If you have to turn the washing machine on its side when performing the A/S, ensure that it is placed down
gently on the ground with support
If the washing machine is turned upside down, some of the parts may be damaged by the tub.
Samsung Electronics
-1-
2.References
How to disassemble
the safety apparatus
1. Remove the screw of the safety 2. Remove the safety apparatus from
apparatus using a spanner. the back of the main body.
Install the washig machine Do not install the product at the Avoid locations close to heat
where the power cord or place where gas is emitted, sources such as a stove.
plug can be easily pulled out. which will freeze the product in
winter season.
Samsung Electronics
-2-
Connecting the water supply hose(option)
2. First, using a "+" type screw 5. Connect the other end of the
driver, loosen the four screws water supply hose to the inlet
on the adaptor. Next, take the water valve at the top of the
adaptor and turn part(b) washer. Screw the hose
following the arrow until there is clockwise all the way in.
a 5mm gap.
NOTICE
After completing connection, if water leaks from the hose, then repeat the same steps. Use the most conventional
type of faucet for water supply. In case the faucet is square or too big, remove the spacing ring before inserting the
faucet into the adaptor.
ln a drain pipe
Samsung recommends that you use a 65 cm high vertical pipe; it must be no shorter than 60 cm and no longer
than 90 cm.
-3-
Plugging in the machine
For European Users. You will NOT need to ground the plug of the washing machine.
For U.S. Users. You MUST ground the plug of the washing machine.
For UK Users Check with a licensed electrician before using the machine to make sure it is properly
grounded.
Wiring lnstructions
WARNING THIS APPLIANCE MUST BE EARTHED.
This appliance must be earthed. In the event of an
GREEN AND 13 AMP
electrical short circuit, earthing reduces the risk of electric YELLOW FUSE
shock providing an escape wire for the electric current.
The appliance is equipped with a mains lead which
includes an earth wire for connecting to the earth terminal
of your mains plug.
The plug must be plugged into a socket that is properly
installed and earthed.
-4-
Installation Manner
Caution
After adjusting the horizontal
balance, fix the nut tightly so
that it doesn't come loose
through vibration or noise.
Tighten the nut after making
the adjustments.
Samsung Electronics
-5-
2-2. Part Names
Cold Water
supply hose
Detergent
Drawer
Control panel
Drain Hose
Door
Debris filter
Door release
Base cover
Emergency drain
tube
Adjustable feet
Samsung Electronics
-7-
2-4. WM1245A Features
This washing machine performs the washing and dehydration functions by rotating its drum around a
10 inclined axis of rotation to the horizontal axis.
1. Washing
The washing technique employed is to let the clothing fall from the top of the drum cycle.
2. Dehydration
The dehydration technique employed squeezes the water out using centrifugal force which pushes
the clothing out towards the wall of the drum through the high speed rotation of the drum.
(Max 1200 RPM)
For Washing For Dehydration
Cloth-untwisting Cloth-untwisting
Cycle Cycle
NO NO NO NO
Retry Retry Retry Retry
Simple
Simple
/Main /Main
Dedydration NO Dehydration
YES YES
YES YES
NO
Re-supply Re-supply
Next Cycle
of Water Cloth-untwi of Water
YES YES
sting
Error Error
End of
Dehydration
Unbalance Unbalance
The centers of gravity for both The centers of gravity for both 'Unbalance'
'Unbalance' and 'liquid balance' face and 'liquid balance' at a speed faster than
downward. the resonance point face in the opposite
direction, so that it functions in a way to
remove the unbalance.
Volume
of
Unbalance
1st 4
resonance resonance
2nd 5
period spinning
of final speed
Speed
+ ?<833j,
(Unbalance 500g)
Reference 3. Application of the oil damper
- 10 - Samsung Electronics
3. Overview of control panel
Samsung Electronics
- 11 -
4) Spin Button
A rotation speed for the dehydration cycle can be selected in the following order:
800 1000 1200 600.
The WASH and RINSE procedures will be deleted at this time. However, they are not
deleted if the SPIN Button is selected after the selection of Wash-Only or SPIN-Only.
5) Delay Start Button
. This button functions to reserve the end time of the function currently set. Set the
Delay Start time and press the START button to operate this function.
. The Delay Start time can be selected in hourly units and in a 24 hour range.
. It is impossible to change the Delay Start time and the course after the operation starts.
. After selecting this function, the Delay Start LED stays ON for the whole duration time.
. The Delay Start time decreases in hourly units.
6) Memory Course Button
. The number of rinse cycles and the Spin speed can be customized for this course
on the basis of the Cotton Course.
. It is not possible to set the temperature. If users press the Memory Button--->Start
Button, it starts the operation and memorizes the setup at the same time. The content is
memorized each time.
. Press the Memory Button and the Start Button to operate the Memory Course which
was set up previously.
7) Silver Wash Course
Silver Nano particles are supplied during the wash and rinse cycles.
The time consumed for the rinse cycle will be longer than for other courses.
8) Start/Pause Button
This button enables the selection of one of two functions in the order of Pause Start
Pause Start.
When the duration of the drying cycle has already been set, the drying time icon is cleared.
You cannot select the drying option and the drying time at the same time.
- 12 - Samsung Electronics
10) Drying Time Button
The drying time is selected in the following order when you press this key.
10 min. -> 30 min. -> 90 min. -> Cancel
This key does not perform a standalone cycle, but is an optional process added to other
cycles.
When you select the drying feature, the Drying icon turns on and when you select cancel it
turns off.
This key cannot be selected after the washing machine enters the drying cycle and is
activated only in Pause mode.
However, it cannot even be selected in Pause mode when you select drying for normal
courses.
It can only be selected during the Normal, Boiling, Economy Boiling, Worn-Out, Fast or
Dedicated Drying courses.
The drying course is selected in the order of 10 min. -> 30 min. -> 90 min. -> 10 min.
Once selected, it cannot be cancelled. When a drying option is already selected, the Drying
icon is cleared.
Drying Timetable
Drying
Course Setting Display Volume Sensing Ventilation SOFT KEEP Remark
2000W 1000W
Below 6Kg 2Min. 171Min. (4Min.) 30Min.
Below 5Kg 2Min. 146Min. (4Min.) 30Min.
Normal Automatic Below 3Kg 2Min. 91Min. (4Min.) 30Min.
Below 2Kg 2Min. 66Min. (4Min.) 30Min.
Below 1Kg 2Min. 41Min. (4Min.) 30Min.
Below 6Kg 2Min. 176Min. (4Min.) 30Min.
Below 5Kg 2Min. 151Min. (4Min.) 30Min.
Sterilization Manual Below 3Kg 2Min. 96Min. (4Min.) 30Min.
Below 2Kg 2Min. 71Min. (4Min.) 30Min.
Below 1Kg 2Min. 46Min. (4Min.) 30Min.
Below 3Kg 25Min. 120Min. 30Min.
Lower Drying Automatic Below 2Kg 20Min. 80Min. 30Min.
Below 1Kg 10Min. 55Min. 30Min.
100Min. 96Min. (4Min.) 30Min.
70Min. 66Min. (4Min.) 30Min.
Manual
30Min. 26Min. (4Min.) 30Min.
10Min. 8Min. (4Min.) 30Min.
Samsung Electronics
- 13 -
Main
Default Preliminary Temperature
Course Capacity Rinse Dehydration
Temp. Washing selectable
(rpm)
cold water,
Cotton 10 kg 40 3 times 800 Selectable
30,40, 60
cold water,30,
Quick 5.0 kg 40 2 times 800 -
40
(Cold cold water,30,
Wool 4.0 Kg 3 times 600 -
Water) 40
(Cold cold water,30,
Delicate 4.0 Kg 3 times 600 -
Water) 40
(Cold cold water,30,
Bedding 7.0 kg 3 times 800 Selectable
Water) 40
Main Dehydration (rpm) means the maximum rotation speed that can be operated in case of a
small Unbalance. If there is a large Unbalance, a lower speed will be automatically set.
. Every course is set up with Encorder S/W, and cycles can be changed manually before
pressing the Start Button.
. It is possible to change some of the cycles even after hitting the Start Button. (Example:
the rinse and dehydration information can be changed during a wash)
. If one of the courses is selected, that LED will stay ON. But if the course is operating, its
LED repeatedly displays On/Off every 0.7 second.
. The Wool and Delicate courses cannot be changed once the Start Button is pressed.
. The Baby Cotton and Towel courses cannot be changed once the heater starts.
7. Function Buttons
1) The Function Buttons have 7516.7ms of the effective time of pressing.
2) If the press of a Function Button is sensed, a function button sound is heard.
3) If two or more buttons are pressed, the button pressed first will be selected.
(Except for special buttons (Power Button))
4) Cases where Function Buttons are not selectable:
. No buttons can be selected after pressing the Start command, except the Power Button,
the Start/Pause Button, and the Child Lock Button.
. The selection of the Wash Temperature is not accepted if a cold course was already
selected.
Samsung Electronics
- 14 -
. In the case where an Error is generated, all buttons except the Power and Start buttons
cannot be selected.
. If the Child Lock function is set, only the Power and Child Lock Release buttons can be
selected.
. Completed cycles cannot be selected again.
-. Water is supplied through cold water + hot water(option) valves to the frequency level of the
wash set up for each course. (The hot-water valve does not operate when the temperature is
set to below 60.) If the wash temperature is set to over 40 for each course, it supplies
water to the set-up level and performs a Wetting Cycle and then starts the Heating cycle.
-. When the water level decreases during the Wetting Cycle after the end of the water
supply, it supplies water using a supplementary water-supply function.
(Except for the Wool and Lingerie courses)
-. Conditions of the Hot-Water Supply (Option)
For a temperature setup of over 60 the cold/hot water valves operate at the same time.
Both cold and hot water are used for steering the water level and as supplementary water.
Samsung Electronics - 15 -
4) Description
When the drying feature starts to operate, the heater, fan/M, drying water supply and
drainage motor will perform their operations, running the motor using a stream of water.
The drying cycle proceeds in the order below:
- The sensing of the Drying Volume
- Primary Drying: Operates a 2000W heater (two 1000W heaters)
- Secondary Drying: Operates a 1000W heater
- Ventilation: When the drying cycle is done with the dryness sensing, the machine turns
off the heater and runs only the fan motor, lowering the temperature inside the drum.
All cycles are completed when the temperature of the internal sensor (air sensing) is
below 70 (60 for inside the drum).
Dedicated Drying Course Algorithm
- When you select dedicated drying, the drying cycle starts to operate as scheduled in
the drying time and options and completes at the end of the cooling phase.
- When drying starts operating, and the water level increases above a certain temperature,
pre-heating is added before dehydrating starts. When you select a drying time, the
washer enters the drying cycle directly without sensing the drying volume. When you
select a drying option, it starts to perform the drying after twice sensing the drying
volume.
- If pre-heating is then added to dehydrating, the display time increases by 17 minutes.
- The operation set in the drying time does not require sensing the drying volume while
the drying option requires that the drying volume is sensed twice and the remaining
time is updated.
Algorithm for the addition of drying to normal courses
-. The drying feature can be added to courses other than wool, lingerie, quilt and drum
washing.
- When drying is added, the last dehydrating cycle is converted from normal to
pre-heat. When the normal cycles are all completed before the drying process starts,
the washer senses the drying volume to reset the drying time and update the
remaining time. (For the drying option)
5) SOFT KEEP
When all cycles are completed along with the drying cycle, the END feature starts to
operate. After which, if the laundry is not removed, the washer rotates the drum in
reverse to avoid wrinkles.
The reverse-rotation continues up to 30 minutes after the completion of all cycles.
The SOFT KEEP time is not added to the total washing time.
When all cycles are done, the END MELODY feature is performed and Door Lock is
deactivated (however, the door stays locked while the drum is rotating).
If the door is opened while the drum is rotating, all motor and display functions stop
operating and turn off.
- 16 - Samsung Electronics
While the Soft Keep feature is running after the washer has performed all cycles and the
first End Melody function, the End Melody feature operates every ten minutes and the End
message is continually displayed.
The rotating direction of the motor is displayed while the washer performs Soft Keep.
While in Soft Keep, no operating keys are active and even if pressed, they will be
ignored.
Samsung Electronics - 17 -
4. Troubleshooting, Disassembly & Assembly
- 18 - Samsung Electronics
2. Sensing Errors and Solving Errors
Samsung Electronics - 19 -
Unplug the
If AC power signal is detected for longer than 4sec even after
Main relay power plug, and
18E connection of power plug or after opening of the relay by power
abnormal PCB needs to
off, this error will occur.
repair.
If power switch is continuously being pressed for 12sec after
12E Power Off
power-on, this error will occur.
No pressing of a
Switch If a button on the control panel is continuously being pressed button longer
14E
(button) for 30sec. than 1sec will
abnormal release this error.
If there is no press of any button for 10min after power-on or Power will be
8888 changing course before entering an operation, this error will automatically off
occur. after 5sec.
Close the door
If door is open for longer than 1sec at the time of entering or and press
dE
during an operation, this error will occur. START button
again.
Door
If the lock or unlock function of door doesn't work after 3time of
abnormal dE1 Power Off
trial, this error will occur.
Automatically
This error occurs to protect a coil in the locking apparatus
dE2 released after
against frequent usage of lock and unlock function of door.
25sec.
If there is no
abnormal
If a communication to MCU on the control panel is abnormal for
Communic communication
longer than 2sec, it functions to reset MCU to 20mSec and to
ation 13E for longer than
retry the communication. Abnormal communication for longer
abnormal 1sec, it is
than 6sec will make this error.
automatically
released.
If less than 20.48kHz of frequency of water level sensor is
continuously kept longer than 10sec, this error will occur.
(caused by abnormal increase of water level due to breakdown
Excessive 0F of feed valve)
Power Off
water Appearance: It functions to operate drain pump to the frequency
level/water level of 23.30kHz in 20sec-On/4sec-Off.
leakage
If higher than 24.70kHz of frequency of water level sensor
11E during washing and rinse, this error will occur. Power Off
(caused by water leakage at pump, hose, drum tub, etc.)
Fan motor If excessive current signal due to restriction of fan motor is
F Power Off
abnormal detected for longer than 40sec, this error will occur.
If the feed water for washing or rinse doesn't reach the terminal
4E Start button
level of water supply after 20min, this error will occur.
If higher than 70C is continuously detected for longer than
Water 4Ed 8sec at temperature sensor of drying duct during drying, this Start button
Feed error will occur.
abnormal
If higher than 50C of water temperature is detected at the time
of water feed after selection of WOOL and LINGERIE
EC Power Off
COURSES, this error functions to prevent damage from such a
high water temperature.
If the water level frequency doesn't reach 24.70kHz after 15min
Water during the water drain, or if the water level frequency of less
Drain 5E than 23.84kHz is detected for longer than 20sec during Start button
abnormal dehydration or drying, this error will occur. (caused by foreign
matters in the drain pump or the breakdown)
- 20 - Samsung Electronics
200If the washing water temperature is increasing more than
4C every 5sec during the operation of washing heater, this Open the main
error will occur. If higher than 100 C of the washing water is relay at once,
HE detected for longer than 6sec at the temperature sensor, this and Power will
error will occur also. be automatically
(due to a fire caused by an operation of washing heater off after 5sec.
without water)
If the water temperature remains less than 50C for longer
Heater than 10min after the operation of washing heater, or if it
abnormal HE1 doesn't increase to 2C higher than the initial temperature of Power Off
the heater for longer than 8sec, this error will occur. (caused
by breakdown of washing heater or opening of thermostat)
If the fan housing temperature remains less than 35C for
preheat dehydration/low temp drying or less than 50C for
drying of the others, and if it doesn't rise to 5 C higher than
HE2 the initial temperature of the heater for longer than 8sec, this Power Off
error will occur.
(caused by breakdown of drying heater or opening of
thermostat)
If the water temperature doesn't fall to lower than 55C for
longer than 30min after the start of washing water cooling,
Cooling
CE this error will occur. If the fan housing temp sensor doesn't Start button
abnormal
fall to lower than 70C for longer than 30min after the start
of cooling of the last internal temperature for drying.
If time sum of retrial for sensing vibration during dehydration
Unbalance becomes longer than about 10min, this error will occur at
UE Start button
error third times after 2-times operation of cloth-untwisting during
water feeding and whirling.
Samsung Electronics - 21 -
Related Parts Check according to Problems and Errors
H M H W E L F D P T T D D F D D D M P M Di D Dr D C F N D B S T W
e a a at M e e e o er h o ra e ra o o a o a af ry yi ry o e o ry el u U I
a i l er I g e m w m er o in e in or or i w n ra in n in n e n- in t b- B R
t n l d p er is m r d n er u m g g g d d F g P E
e m s L Fi er te o S P H O L al e e b ee C H
r o e e lt V C r st / u h o p e P S/ H M T n a d F B A
t n v er al or at W m o s e v C W L e ot h si c b a R
o s el v d p s e n er B ev at or er n k ac n N
r o S e e er er m g k E
r e st T S
Error n er T h T S
s h er h
or er m er
m o m
is st o
te at st
r at
14 3E(Motor abnormal) O O O O
15 11E(Water Leakage) O O O
- 22 -
16 12E(Power S/W abnormal) O
17 13E(Communication abnormal) O O O O
H M H W E L F D P T T D D F D D D M P M Di D D D C F N D B S T W
e a a at M e e e o er h o ra e ra o o a o a af ry ry ry o e o ry el u U I
a i l er I g e m w m er o in e in or or i w n ra in in in n e n- in t b- B R
t n l d p er is m r d n er u m g g g d d F g P E
e m s L Fi er te o S P H O L al e e b e C H
r o e e lt V C r st / u h o p e P S/ H M T n a e F B A
t n v er al or at W m o s e v C W L e ot h si c d a R
o s el v d p s e n er B e at or er n k b n N
r o S e e v er m g a E
r e er st T c S
Error n er T h k S
s h er
or er m T
m o h
is st er
te at m
r o
st
at
tE(Thermister abnormal:HEATING
18 O O O
HEATER)
tE2(Thermister abnormal: Condensing
19 O O O O
Thermister)
tE3(Thermister abnormal: Drying
20 O O O O O
Thermister)
8E(Hot/Cold Water Hoses wrong
21 O O
connected each other)
22 14E(Button being pressed) O O
23 CE(Cooling abnormal) O O
- 23 -
Detailed Examination of Problems
The Setup of the Test Mode (Order)
1. Press the Power S/W while pressing the Spin/Delay Start buttons (This makes a beeping
sound [as in beep-beep], and turns on all of the LEDs - check the condition of the buzzer
and the LED.)
2. Release the Power S/W, and you will see [ ], implying TEST MODE.
N Check
Operation When Normal Check Points When Abnormal
o Points
Check for a wire shortage of the Motor (in the
Press the START button for the order of Blue/White/Red)
1 Motor
Delicate/Bedding courses Coil resistances of Blue-Red,Red-White and
White-Blue (10~20)
3P connector at Motor side
Press the START button for the
Rotation Voltage of Orange-Pink (5V)
2 Delicate/Bedding courses
Sensor Voltage of Orange-White (5V0V)
Voltage of Orange-Black (5V0V)
Press the Silver Wash button to
Water
close the Door S/W and then Check the voltage of the Water Supply Valve
3 Supply
press the Temperature button. connector (220V)
Valve
Water will be supplied.
Press the Silver Wash button to
Drain close the Door S/W and then Check the voltage of the Drain Pump connector
4
Pump press the Rinse button. Water will (220V)
be drained.
The voltage between the two terminals of the
Door-Ope Silver Wash button (Closed)/ Door S/W steering part (Solenoid) (220V)
5
n S/W Wash button (Open) function. Resistance between the two terminals of the Door
S/W(14310%)
Press the Silver Wash button to
close the Door S/W and then
The Voltage between the two terminals of the
press the Spin button. The
Heater being operated(220V)
6 Heater Heater will function.
Resistance between two terminals of the
(*Caution!
Heater(2710%)
Long operation of the heater may
cause a fire)
If the jog-dial is moved to Baby The voltage between the pink and orange-colored
Water
Cotton Course during Test Mode, terminals of the water lever sensor (5V)
7 Level
the water level HEX value will be The frequency between the purple and
Sensor
shown in the Display window. orange-colored terminals (22.7 ~ 25 kHz)
Samsung Electronics
- 24 -
How to Disassemble/Assemble
Part Name Figure Method of Repair
Check Toruble Points
1. Check whether there are any foreign substances
Caution between the Rotor and the Stator.
Ensure that the power plug is unplugged during 2. Check the wire conncetions of the Motor (Blue,
repairs. There may be some danger of electric White, Red).
shock. 3. Check the wire connections of the Hall Sensor
Please Note:
- Wire connections are in the order of Blue, White,
Red.
Samsung Electronics - 25 -
Part Name Figure Method of Repair
Exchangin
g the Sub 1. Remove the four screws on the back.
PCB
and the
Power S/W
- 26 - Samsung Electronics
Part Name Figure Method of Repair
Drain
1. Put an I-type screwdriver into the gap between
the Cover Front (L) and the Cover Front Panel
PUMP
and press downdwards to separate the hook.
3. Separate the connection wire.
(Caution : Be sure to check that the power plug
is unplugged at the time of repair. There may
be a danger of electric shock.)
4. Separate the Hose Filter Tub/Drain Hose.
Samsung Electronics - 27 -
Part Name Figure Method of Repair
Door S/W
1.Open the Door.
2. Remove the Spring Diaphragm.
(It is easy to remove if you first pull out the spring
placed at the lower part of the Diaphragm using a
I-type screwdriver.)
Caution: During Assembly
In order to assemble this part, first insert the spring
into the groove of the Diaphragm and pull gently in
a clockwise direction.)
3. Separate the Diaphragm from the Frame Front.
(When you draw out the Diaphragm, do it slowly in
one direction to avoid damaging it.
Caution: During Assembly
Hang the groove part of the Diaphragm onto the
Frame Front for temporary fixation, and then bring
the Diaphragm into the groove by pulling gently in a
clockwise direction.
4. Remove the screws used to fix the Door S/W.
Draw out the Door S/W.
Remove the connection wire.
(In order to separate the Connector, press the Hook
to release it from the crooked groove and then
remove it.)
Caution: During Assembly
- 28 - Samsung Electronics
Part Name Figure Method of Repair
1. Remove the two screws used to fix the Back Cover
Heater/ - Remove the Back Cover
Thermostat - Remove the Cap at () region
()
2. Remove the connection wire
- Separate the Thermostat fixed on the lower part of
the Tub by inclining the set 30 backwards.
(Beware of any remaining water while handling)
Ensure that the Thermostat is separated first and then
the Heater. If they are disassembled/assembled in
reverse order, this may result in electrical shocks from
the Thermostat.
4.Draw the Heater out of the Tub
Caution: During Assembly
In order to assemble it, place the Heater accurately on
the Tub Bracket. A wrong insertion may cause fire.
Insert the packing part completely into the inside of the
tub, just enough to adhere close to the tub. Tighten the
fixing nut with the force of 5kgfcm. A loose fixation will
cause water leakage.
Check Trouble Points
1. Check whether the resistance values of the Heater
reach 27.1(1900Wset) and 26.2(2000W set).
2. Check whether the resistance value of the Thermister
reaches 12k (at room temperature).
Samsung Electronics - 29 -
Part Name Figure Method of Repair
Exchangin
g the 1. Remove the four screws on the back.
Main PCB
- 30 - Samsung Electronics
Part Name Figure Method of Repair
Water 1. Separate the Deco top, Top cover.
Supply
- Separate the screws used to fix the Water
Supply Valve.
Valve
- Separate the Valve Wire.
- Separate the Valve Hose.
OPTION
Sensor
2. Separate the screws used to fix the Water Level
Sensor.
Separate the connecton wire from the Water
Level Sensor.
Separate the Hose Pressure.
Exchange the Water Level Sensor.
Check Trouble Points
1. Set up Test Mode
2. Place the jog-dial to the Boiling Course.
3. The Water Level value is shown in the Display
window.
4. Supply water by force in Test Mode and check
the variations on the Display (ex :A00->987).
Samsung Electronics - 31 -
/
*.CHECK-POINT
Guide-water
PCB
- 32 - Samsung Electronics
81 S1F1E Gldjudpv
80404 Pdlq SFE0GLDJUDP
PCB Power
Power Relay
Relays
1.Hot Water Supply
2.Main Water Supply
3.Water Supply for Drying
4.Pre-water Supply
5.Door Close
6.Door Open
7.Pump
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50405 Vxe SFE0GLDJUDP Course Selection Dial
BABY
COTTON
COTTON
TOWEL
Washing Silver Wash Number Spin Speed Drying Time
COLOUREDS DRY
Temp. Setup Wash Course Selection of Rinse Setup Setup
QUICK
Setup
WOOL
DELICATES
BEDDING
CLEAN TUB
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5071 Flufxlw Gldjudpv ri Pdlq Sduwv
1.Power
NO
COM
NC
Power
S/W
Press of Power S/W switches NC to NO and makes Micom start to drive. At this moment, sequential sigals generated from Micom function
to operate Power Relay continuously. One more press of Power S/W switches NC to NO and permits Micom to accept the signal. It will
cut off Power by switching the Relay ON/OFF.
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MOTOR-Driving Part
Power Line
Hall sensor
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Display Part
TMP88CS42N
Water
Temp
Sensing
TMP88CS42N
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Q & A
91T D
Q1. When I press a button while the machine is in operation, there is no response.
Please check if the Child Lock feature has been activated on your washing machine, as this
deactivates all operations. To deactivate this feature, refer to the documentation that comes with
your washing machine.
Q2. The dehydrating time for a drying course is set to 17 minutes. I want to change the time.
The dehydrating time has been intentionally extended for faster drying. You cannot change the
time.
Q3. There is no temperature information displayed for the rinse cycle of the Boiling course.
Boiling is only applied to the wash cycle so no temperature is displayed in other cycles.
Q4. The rinse time and the water supplied are too short, causing an incomplete rinse.
The drum washer has twice the normal effect of removing any remaining detergent and sediment
even without adequate water supply as it uses the fall of the water and the dehydrating power to
operate. In addition, the rinse cycle is performed three times by default, which allows you to
have much cleaner and wrinkle-free laundry.
Q5. Doesn't the washing machine need to perform a disentanglement process at intervals, to avoid
the entanglement of the laundry?
The machine applies the technique of using the fall of the water to operate, which results in no
wrinkles or entanglement of the laundry even when laundry is already twisted when inserted. As
experiencing the performance of the machine, will show.
Q6. A light blinks during the dehydrating process after a wash. Is there anything wrong?
Hydrating after washing belongs to the rinse cycle. Nothing is wrong when the light is blinking.
This shows a normal operation, not a malfunction.
Q7. Lather or soapsuds are rarely seen even when I add a more than sufficient amount of detergent
as specified in the documentation. Could this cause an improper wash?
It is recommended using drum-dedicated detergent to avoid inefficient washing and system
malfunctions due to over-bubbling. However, we have informed local users of adequate amounts
of domestic detergent. For effective washing, adjust the detergent amount and do not use more
than the one spoonful, of the spoon supplied with the machine.
Q9. I hear water continually falling in the drum during the drying process.
This is the laundry condensation process that combines vapor with cold water, to emit them
downwards at the same time. This is a normal drying operation.
Samsung Electronics
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Q & A
Q10. In the boiling or drying cycle, the transparent door becomes too hot. Is this ok?
To lessen the risk of burns or physical damage due to the hot temperature inside the drum
during the boiling or drying process, Samsung Electronics uses high intensity plastics for the
external door and tempered glass for the internal door, ensuring your safety even if a high
temperature is transferred to the door. The 10kg drum washing machine is designed to use a
dual door system of high intensity plastics and tempered glass for ensuring the safety of the
user. (And is much safer than other manufacturers).
Q11. Can I use a local dry-cleaning detergent for effective dry-cleaning in the drying cycle?
The drying cycle lasts for a longer than normal time. Do not use other detergents or chemicals
as they may damage the laundry.
Q13. The drying time and drying option are not selectable at the same time.
The drying option is a kind of a course that lasts until the laundry is completely dried while
the drying time is a short function that adds another drying time when the laundry is still wet
even at the end of the drying cycle.
Q14. In the last dehydrating cycle, the time information disappears for a second and is redisplayed
with a different time. Is this a malfunction?
The machine detects the weight of the laundry after washing and before dehydrating and
updates the remaining time for the final drying time. According to the change of the laundry
after washing, the drying time is updated accordingly. This is a normal process.
Q15. While drying, only the right side of the machine is too hot. Is this a malfunction?
The drying heater is located on the right side of the machine and may send the heat to the
surface. However, there is no danger to your safety.
Q16. When I select a lower drying course, drying does not work until the end of the time set.
You should use the lower drying feature only for laundry that risks being contracted or
malformed. And the laundry should not be over 3kg because overweight laundry can cause
incomplete drying.
Q17. The drying process does not stop even when the END message is displayed.
You can remove your laundry. Even after the drying process, the machine performs a drying
cycle at intervals to protect the laundry from becoming wrinkled.
Q18. The machine shakes a bit when it detects the weight of the laundry before drying. Is this a
problem with the leveling?
This might occur temporarily when the machine rotates at a high speed to sense the weight of
the laundry, especially a large amount of laundry. This is not a problem with the leveling. So
you do not need to readjust the feet of the machine for leveling purposes.
Samsung Electronics
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Q & A
Q19. I want to wash and dry my quilt. How large a volume can I wash?
Only a cotton pad or single-layer sheet (Ex. a curtain) is possible for drying. The rolled part of
a thick quilt with cotton inside may not be washed and dried. We recommend you try it yourself
before determining an adequate volume of laundry.
Q20. I want to only operate the drying function, but dehydrating is added.
This occurs for faster drying when the machine has water remaining inside the drum or the
laundry has too much moisture in it.
Q21. I want to only operate the drying function. Does that mean that I do not need to connect the
cold water tap to the machine?
At the beginning, washing can proceed without cold water but within a certain time, the machine
stops working when it detects the disconnection of the cold water tap and an error message is
displayed. Make sure you connect the cold water tap to the machine.
Q22. What is the difference between the anti-bacteria and sterilization features?
The sterilization feature gets rid of about 35000 bacteria at the beginning of the process,
making the laundry bacteria-free.
The anti-bacteria function injects a small number of bacteria into the bacteria-free state and
checks how many bacteria survive in 18 hours.
In short, removing bacteria is the sterilization cycle and the prevention of the propagation of
bacteria is the anti-bacteria cycle.
Q26. Is there any possibility of discoloration of the laundry due to the silver?
Discoloration might occur when a too high density of silver is used. However, the washing
machine does not use silver in any such quantities.
No discoloration occurs with the ionized silver water in the drying as well as the boiling cycle.
Q27. How can I distinguish 'normal' water and silver-ionized water, as they look the same?
The silver-ionized water is a bit opaque in a transparent vessel. However, they are not
distinguishable by the eye, under normal conditions.
Samsung Electronics
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ELECTRONICS
This Service Manual is a property of Samsung Electronics Co.,Ltd. Samsung Electronics Co., Ltd. . 2004. JULY
Any unauthorized use of Manual can be punished under applicable Printed in Korea
International and/or domestic law. Code No. : DC68-02255A