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GURU KASHI UNIVERSITY

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UNIVERSITY COLLEGE OF COMPUTER APPLICATION

COURSE FILE

of

Communication Skills (A3001004)

BY: Ms. Diksha Garg

Assistant Professor, UCCA

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GURU KASHI UNIVERSITY


University College of Computer Applications
COURSE FILE INFORMATION
NAME : Diksha Garg.
SUBJECT(CODE) : A300104
COURSE/BRANCH : B.SC(IT)
SEMESTER : 1st

SESSION : 2017-18.

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INDEX
Sr.No Particulars Page. No Remarks(If any)

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University College of Computer Applications

FACULTY/COURSE Session:Sept-Dec(2016)
COURSE FILE DETAILS Subject Code: A3001004

Faculty Details

Name of Faculty Ms. Diksha

Designation Assistant Professor

Department Computer Applications

Employee ID 131065

Course Details

Batch 2017

Branch B.SC(IT)

Semester 1st

Subject Communication Skills

Subject Code A3001004

No. of Students

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UNIVERSTY COLLEGE OF COMPUTER APPLICATIONS

University College of Computer Applications

Session:Aug-Dec 2017
COURSE FILE SYLLABUS
Subject Code:A 300104

UNIT I

English Language: Sentence, Parts of speech, Tenses, Active passive voice, DirectIndirect
speech, Creative writing& vocabulary, Comprehension passage, Reading ofBiographies of at
least 10 IT business personalities.

UNIT II

Business communication: Types, Medias, Objectives, Modals, Process,


ImportanceUnderstanding Barriers to communication & ways to handle and improve barriers.

Listening skills: Its importance as individual and as a leader or as a worker, Types of listening
and Traits of a good listener, Note taking, barriers to listening & remedies to improve listening
barriers

UNIT III

Non verbal Communication- understanding what is called non verbal communication,its


importance as an individual, as a student, as a worker and as a leader, its types.

Presentation skills-Its Purpose in business world, How to find material forpresentation, How to
sequence the speech with proper introduction and conclusion, How to Prepare PPT& Complete
set of required body language while deliveringpresentation.

UNIT IV

Reading Skills- to enhance independent reading, Comprehension Passages, News / Magazine


articles on stereotype topics, Poems Abu Ben Adhem, The Tiger

Writing skills- Importance of reading and writing, improving writing skillsthrough Basic cohesive
paragraph writing, Resume writing, Job application writing/acceptance letter

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Text Book:

1. Effective Business Communication, M.V. RODRIGUEZ


2. Living English Structure, W. Standard Allen (Orient Longman)
3. Business Communication, Meenakshi Raman, Parkash Singh, Paperback
Edition,Oxford University Press.

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COURSE FILE LECTURE PLAN Session:Aug - Dec(2017)

No of Date on which Remarks


Classes Lecture delivered
Topic/Sub-topics
Unit Chapter
Req.

Introduction , Sentence, Parts


3
of speech

Tenses 4
Active passive voice, Direct
Indirect speech,
3
1 English language
Creative writing& vocabulary,
2
Comprehension passage
Reading of Biographies of at
least 10 IT business 1
personalities
Revision 1

Test 1

Types, Medias, Objective , 2


Models, Process,.
Importance Understanding
Barriers to communication &
Business ways to handle improve
2
communication barriers 1

Revision 1

Test 1
Its importance as individual 1
and as a leader or as a worker,
Types of listening.
Traits of a good listener, None 2
3 Listening skills
taking, barriers .c listening &
remedies to improve listening
barriers.

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Revision 1

Test 1
Understanding what is called
nonverbal communication, its 2
importance as an individual
As a student, as a worker and
Nonverbal 1
4 as a leader its types.
communication
Revision 1

Test 1
Its purpose in business world
How to find material for 2
presentation.
How to sequence the speech
with proper introduction and 1
conclusion.
How to prepare PPT&
5 Presentation skills
Complete set of required body
2
language while delivering
presentation.
Revision 1

Test 1
To enhance independent
reading, Comprehension
2
passages, News/Magazine
articles on stereotype topics
poems- Abu Ben Adhem, The
6 Reading Skills 1
Tiger.
Revision 1

Test 1
Importance of reading and
2
writing
Improving writing skill
7 Writing skills through Basic cohesive 2
paragraph,
Resume writing, job
3
application/Acceptance letter.

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Revision 1

Test 1

Contact classes for Syllabus


50
coverage

Verified by HOD

Assignment -1

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Assignment -1

Date of Assignment Date of Submission

1. He fell the tree (Use preposition for or from)


2. He is reading a book . ( change into passive voice )
3. A dog is run after the car. ( change into present continuous tense )
4. The thief run away. (change into past indefinite tense )
5. We read in the library after college hours. ( change into future indefinite )
6. I forgive you everything. ( change into passive voice)
7. Reading of biography of atleast 5 IT business personalities?

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Assignment -2
Assignment -2

Date of Assignment Date of Submission

1. Describe the importance of business communication.


2. Describe the various forms of communication
3. Write down the barriers and ways to handle the barriers of business
communication.
4. Describe the meaning of listening. What is the difference between listening
and hearing? Discuss the various types of listening.
5. Write down the Strategies to overcome or control the barriers of Listening
Skills.

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Assignment -3
Assignment -3

Date of Assignment Date of Submission

1. Write a letter to a woolen hosiery mill in Ludhiana, making enquiries about


their products. Make clear that you plan to place a bulk order.
2. What are presentation skills how to prepare PPT and complete set of
required body language.
3. What is reading skills? Explain listening skills.
4. Write a Resume?

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Student Feedback
INTERACTION WITH STUDENTS BY SUBJECT TEACHER & FEEDBACK FROM THE STUDENTS (3rd Week)

SR. NO FEEDBACK CORRECTIVE ACTION TAKEN Preventive Action/REMARKS


(IF ANY)

Signature of Subject Teacher Signature of HOD

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Student Feedback(Preventive Action)
(INTERACTION WITH STUDENTS & REVIEW OF LESSON PLAN BY HOD (4th week)

SR. NO POINTS ACTION TO BE TAKEN

Signature of HOD

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Student Feedback
INTERACTION WITH STUDENTS BY SUBJECT TEACHER & FEEDBACK FROM THE STUDENTS (6th Week)

SR. NO FEEDBACK CORRECTIVE ACTION TAKEN Preventive Action/REMARKS


(IF ANY)

Signature of Subject Teacher Signature of HOD

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Student Feedback

(Preventive Action)

(INTERACTION WITH STUDENTS & REVIEW OF LESSON PLAN BY HOD (7th week)

SR. NO POINTS ACTION TO BE TAKEN

Signature of HOD

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Unit Test-I

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Unit Test-II

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LIST OF WEEK STUDENTS (Identified After 1st Unit Test)

Student Name Corrective Action Preventive Action

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LIST OF WEEK STUDENTS (Identified After 2nd Unit Test)

Student Name Corrective Action Preventive Action

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LIST OF WEEK STUDENTS (Identified After 3rd Unit Test)

Student Name Corrective Action Preventive Action

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LIST OF WEEK STUDENTS (Identified After 4th Unit Test)

Student Name Corrective Action Preventive Action

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List of Non Regular Students ( After 2nd Week)

Sr No Name of Student Corrective Action

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LIST OF NON REGULAR STUDENTS ( After 4th Week)

Sr No Name of Student Corrective Action

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LIST OF NON REGULAR STUDENTS ( After 6th Week)

Sr No Name of Student Corrective Action

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LIST OF NON REGULAR STUDENTS ( After 8th Week)

Sr No Name of Student Corrective Action

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Question Bank
Sec A

1. Curious eyes watched her ( Change into Present continuous)


2. We were ready to go (Change into Simple Future )
3. I am making this request (Change into Simple past)
4. you like coffee (use are or would)
5. Definition of communication
6. I will give the order ( Change into Present perfect)
7. I was coming to see you ( Change into Future continues)
8. Does this bus go ..the centre.(Use proposition in or to)
9. They are holiday (Use preposition at or on)
10.He fell the tree (Use preposition for or from)
11.He is reading a book . ( change into passive voice )
12.A dog is run after the car. ( change into present continuous tense )
13.The thief run away. (change into past indefinite tense )
14.We read in the library after college hours. ( change into future indefinite )
15.I forgive you everything. ( change into passive voice)
16.He is reading a book . ( change into passive voice )
17.A dog is run after the car. ( change into present continuous tense )
18.The thief run away. (change into past indefinite tense )
19.We read in the library after college hours. ( change into future indefinite )
20.I forgive you everything. ( change into passive voice)
21.Curious eyes watched her ( Change into Present continuous)
22.We were ready to go (Change into Simple Future )
23.I am making this request (Change into Simple past)
24. you like coffee (use are or would)
25. Definition of communication.

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Sec B
6. Introduce Communication. What are the types of communication explain.
7. What are the Channels of Communication?
8. What is the importance of listening skills?
9. Write down the types of Listening Skill .Explain Critical listening
properly.
10.What are the various objective/ aims of business communication?
11.What are the various benefits of listening?
12. Write a notice to the staff members of the Sales Department of an
organization informing them about an urgent meeting.
13.Draft a memorandum to one of the marketing officers who has been falling
short of targets in the recent past.
14.What are the types of listening skills ?explain all
15.Describe the importance of business communication.
16.Describe the various forms of communication
17.Write down the barriers of business communication.
18.Explain the terms listening and hearing.
19.Explain the types of communication.
20.Explain listening process.
21.Write down the barriers to effective listening.
22.Write a notice to the staff members of the Sales Department of an
organization informing them about an urgent meeting.
23. what is writing skills and importance of writing
24. Explain the terms listening and hearing.
25. Explain the types of communication.
26.What is reading skills? Explain listening skills.
27.Write down the barriers to effective listening.
28.Write a notice to the staff members of the Sales Department of an
organization informing them about an urgent meeting.
29.Define Communication. What are the types of communication explain.
30.What are the importance of listening skills?
31.What are the Channels of Communication?
32.Write down the types of Listening Skill .Explain Critical listening
properly.
33.What are the various objective/ aims of business communication?
34.Explain the barriers to listening and remedies to improve listening barriers.

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Sec C
5. Describe the meaning of listening. What is the difference between listening
and hearing? Discuss the various types of listening.
6. Write down the Strategies to overcome or control the barriers of Listening
Skills.
7. Write a letter to a woollen hosiery mill in Ludhiana, making enquiries about
their products. Make clear that you plan to place a bulk order.
8. What do you mean by Communication? Give any 3 definitions to prove it?
Explain the channels of communication.
9. What do you mean by barriers to Communication? Explain all Barriers of
communication.
10. Introduce the importance of Listening Skills in belief Explain all types of
Listening Skills.
11. Explain the channels of communication.
12. Define the term Listening Skill and explain the whole purpose of listening.
13. Define the term communication and explain the process of communication.
14. Explain the channels of communication.
15. Define the term Listening Skill and explain the whole purpose of listening.
16. What are presentation skills how to prepare PPT and complete set of
required body language.
17.Describe the meaning of listening. What is the difference between listening
and hearing? Discuss the various types of listening.
18..What is non verbal communication. Explain its importance as an individual
as a student, as a worker.
19.Write a letter to a woolen hosiery mill in Ludhiana, making enquiries about
their products. Make clear that you plan to place a bulk order.

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METHOD OF EVALUATION OF INTERNAL MARKS

TOTAL INTERNAL MARKS:

a. Sessional Examination 30

b. Unit Wise Assignments/Test/Quiz 10

c. Attendance 10

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FACULTY TIMETABLE

1 2 3 4 5 6 7

Time 9:30- 10:20- 11:10- 12:00- 12:50- 1:55-


2:35-3:20 3:20-
10:20 11:10 12:00 12:50 1:55 2:35
Days 4:00

Mon

Tue B

Wed
R
Thu

A
Fri

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FINAL REVIEW BY SUBJECT TEACHER

(AFTER UNIVERSITY EXAMS)

Semester________ Section___________ Name Of Faculty__________

1. Adequacy of time for Coverage of Syllabus

2. Suggestion regarding change in Syllabus including updating as per latest


technique

3. Suggestion regarding more emphasis on certain topics

4. Suggestion regarding change of books

Date___________
Signature of Faculty

Remarks by HOD

Date___________
Signature of HOD

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