Steps for a Trouble-free Broadband Internet Connection:-

1. For Reliability & Speed, Use following DNS Addresses:

A) On Dial-up or Bridge mode Broadband connections.

Enter following DNS address at Local Area Connection or Wireless Network Connection.

Primary DNS 192.168.1.1

Alternate DNS BSNL DNS address given by Local Office OR 8.8.8.8 or 156.154.70.1 or
156.154.71.1 or 4.2.2.2 or 208.67.222.222 or 208.67.220.220 or 8.8.4.4 (Use any of these)

B) Automatic or Multi user or PPPoE mode Broadband connection.

Login inside the Modem or Router Interface and enter the following DNS address

Primary DNS BSNL DNS address given by Local Office OR 8.8.8.8 or 156.154.70.1 or
156.154.71.1 or 4.2.2.2 or 208.67.222.222 or 208.67.220.220 or 8.8.4.4 (Use any of these)

Alternate DNS BSNL DNS address given by Local Office OR 156.154.70.1 or 156.154.71.1
or 4.2.2.2 or 208.67.222.222 or 208.67.220.220 or 8.8.4.4 or 8.8.8.8 (Use any of these But
different from the primary DNS).

2. Check SNR Value:

SNR (Signal to Noise Ratio) value at Downstream must be greater than 10 dB. See DSL Line
Parameters in Modem Interface Page under heading Overview or Device Info or Status or
Statistics as different Modems have different styles of interfaces. If SNR value is lower than 10
dB then insist for a Change of Line (Drop Wire) or Jumper or Vertical or DP or Line Pair.
Broadband may work on a value lower than 10 dB but there would be likely a slow speed,
frequent disconnections & Time outs. Practically its not possible to provide a line with a very
high value of SNR. So variations could be there & try for best higher possible value in available
conditions.

3. Check Attenuation Value:

Attenuation value at Downstream must be less than 45 db. See DSL Line Parameters in Modem
Interface Page under heading Overview or Device Info or Status or Statistics. If the value is
greater than 45 dB then insist for Change of Phone Line (Drop Wire), Jumper, Vertical, DP or
Line Pair. Broadband may work on a value higher than 45 dB but there would be likely a slow
speed, frequent Disconnections and Time outs. Practically its not possible to provide a line
without a low value of Attenuation. So variations could be there & try for best possible value in
any given conditions.

4. Choose Right MTU Size (Maximum Transmission Unit):

Almost all MTU sizes (like 1500, 1492 or 1480) give good speed performance among all website
browsing & downloading. But one should preferably use 1492 as MTU in the Modem/Router
until & unless one faces any significant problem with MTU. This value is defined inside the
Modem or Router configuration page.
You may also use the default value (1480) configured inside modem/router

5. Always use ADSL Splitter:

ADSL Splitter must be used on a Telephone Line at the subscriber premises having a Broadband
connection. It divides main (frequency) Telephone Line coming from the Telephone Exchange
into Phone (Low frequency) & Broadband (High frequency) connection. So Modem must be
feed with pure ADSL signal (Link).

6. Right Physical Layout:

Physical Layout of line must be in accordance with the technical norms followed for a
Broadband connection i.e., Phone Line coming from DP (Distribution Point) must be first
terminated at an ADSL Splitter in the subscribers home.

7. Use Multiple Telecommunication devices only after Splitter:

The extra Telecommunication devices must be connected only after the ADSL Splitter. So it is
advised to avoid the use of following

a) No Parallel Phones Connection,

b) No Intercom,

c) No EPBAX,

d) No Joints/Cuts in Line,

e) No Conduit/Internal Wiring.

8. Use Good Quality Wires:

Please avoid PVC wires & other non-Telecommunication wires for a Telephone having a
Broadband connection. Instead Use Drop Wire (made up of Copper) supplied by BSNL.

9. Keep the line path away from any Interference:

Telephone Line Path should be away from any kind of Electrical Lines & Electrical or Electronic
Appliances/Equipment/Devices.

10. Keep Connecting Terminals Clean:

All the Connecting Terminals or Points must be Clean and free from Rust/Dust/Carbon.

11. Cover Joints:

Proper Insulation & Tapping of Joints must be done at all points or terminations. Dont let any
joint open or hanging loose in the air as it may invite trouble anytime.

12. Check Loose Connections:

Telephone cables, Drop wires, LAN & USB cables should be tightly & properly connected for
proper flow of data transmission and smooth connectivity at all times.

13. Choose Right Media:

For faster speed experience, LAN (Ethernet) Cable should be preferred over Wireless medium
(Wi-Fi) or USB Cable for Broadband connections.

14. Avoid Line Joints/Cuts:

Check Telephone Line, Drop wire for any Cuts & Cracks and replace the same whenever you
notice. If possible & practically feasible use single wire without any Joints as far as possible.

15. Noise free Line:

There must be No Noise & Disturbance in the telephone line. You may pick the phone receiver
and dial any digit once (lets say number 5) and silently hear any Sound to determine the hidden
noise/disturbance. Any good line has a complete silence when heard through a receiver.

16. Use Proper Modulation:

If the cable distance of the subscribers modem is more than 3.5 Kms of length from the
Telephone Exchange (DSLAM) then Use only G.dmt Modulation in the modem DSL settings.
Disable all other modulations if possible. The distance of underground cable from Exchange to
the user Home is considered rather than road or aerial distance.

17. Use Proper & High Quality Splitter:

If SNR or Attenuation levels are not at recommended levels even after changing the Line/Drop
wires then Please try to change the Splitter to see any difference in their values. Sometimes
internal circuit of splitter becomes faulty & give false parameters. So use new splitter.

18. Use High Quality Modem device:

Modems of different Companies or different Models of Modem have different Internal Circuitry
and they read line parameters differently. So if Line parameters are not at recommended levels
then try to Change the Modem to see any difference in SNR values.

The Modems like Teracom, Huawei, UT-Star, TP-link, D-link, and LinkSys perform
exceptionally well even in poor signal to noise ratio conditions also. That means if your house is
at considerable distance from your BSNL exchange, naturally the line attenuation will be more
and the cheap quality Modems used at subscribers home would fail to perform reliably or read
line profile accurately.

19. Use UPS for Stable Power Supply:

Try to Use power supply from a UPS (Uninterrupted Power Supply) for Modem & Routers
adapter to avoid any kind of power fluctuations and damage to broadband equipment.

20. Use Correct Modem Adapter:

Use Modem Adapter as per the Original Current & Voltage ratings mentioned on the adapter or
printed on the Modem. Using Low or High Voltage/Current rating adapter may cause Modem &
DSL to behave improperly.

21. Prefer PPPoE settings over Bridge Mode of Connection:

PPPoE (Always ON) settings are much stable, secure and faster than Bridge (Dial-up) settings.
Even if there is High Attenuation and Low SNR the Broadband connects & works well for most
of the times. Moreover, Hackers cant access your PC easily in PPPoE mode connection as the
Modem itself is dealing to the server & comes in between PC & Internet. This is good
considering the security point of view.

22. Check Line Profile:

The default Line Profile of a Broadband connection (DSLAM port) is generally set at 2 Mbps
(2048 Kbps) rate. But sometimes speed problem comes when we have 4 Mbps or higher plan &
our speed does not cross beyond 2 Mbps. Then we need to check whether our Line profile is
configured correctly as per our selected Broadband plan. The wrong profile freezes the speed at
certain level.

23. Lower the Line Profile if the Line Quality is Extremely Poor:

If the Line quality is very poor despite using all the above steps & the Broadband plan or speed
requirements are less than 2 Mbps speed/bandwidth (like in the case of unlimited 512kbps or
1Mbps Plan) then request your local NIB Section to Lower the Line Profile of Broadband
connection (DSLAM port) to 1 Mbps from the default profile of 2Mbps. It will make your SNR
signal value to go up, the DSL Link becomes more stable & ultimately the overall experience of
speed increases. This could be the last resort for broadband connections installed at far distances
(usually in far flung places of rural areas) or with areas having poor line quality. This is done
only with the permission of NIB staff and to save the connection from being getting
disconnected. For us, every customer is important & we need to find out alternate ways to satisfy
users purpose & utility.

24. Unused/Extra PVC values may be removed:

You may delete or disable all the irrelevant PVC values in the WAN settings of the Modem
except 0/35 which is meant for BSNL Broadband connection. Some PVC values like 0/100,
0/32, 8/35 are used for IPTV, VPN & VoIP respectively and generally not used for any home
broadband connection until & unless customer has subscribed to the above special services.

25. Check if you have crossed your High Speed Download Limit:

In some connections, it is noticed that Broadband speed decreases after a specific download
limit. Those unlimited plans come under Fair Usage Policy (FUP) Plans where the broadband
speed comes down to a specific rate automatically after the stipulated download limit at higher
speed is consumed. So actually the speed decreases due to the plan chosen by the user itself. You
may restore your high speed bandwidth after FUP limit by going through the given URL at a
nominal cost http://172.30.35.20/bsnlfup/usage.p

http://fuptopup.bsnl.co.in/

26. Select Right Modem Settings:

Always Enable NAT, DHCP, Wi-Fi, Firewall & Default Route check-boxes (features) in the
Modem configuration/interface page.

27. Disable Automatic Updates of computer Software:

If possible, disable Automatic Updates of most of the third party Programs installed in your
Computer. Instead choose or change their settings to Manual updates available in the
options/feature button.

28. Remove unused Software Applications:

Please Delete or Uninstall Unnecessary Software like Web Toolbars, browser Add-ons, browser
Extensions, Screensavers, Weather updates, Desktop Gadgets & Programs which are hooked to
internet from your system all the time.

29. Install Good Anti-Virus software with firewall:

Use any (free or paid) good Anti-Virus with Internet Security suite for extra protection from
Malwares. As most of the speed is hogged by Viruses, Trojans, Worms, Spywares, Adware etc.
likely present in all computers due to use of pen drives & online activities. Firewall will display
which program is requesting for Internet access.

So you can choose to allow or not.

30. Choose Good Browser:

One should use browsers like Mozilla Firefox, Google Chrome and Opera for Web surfing which
are much faster, safer and reliable than the conventional Internet Explorer which is embedded in
the windows.

31. Install Updates on Time:

Install all Security and Essential updates regularly from Microsoft if you are using Genuine
Windows in your computer. Those who are using non-Windows operating system should also
update their system with regular service patches.

32. Use Specific Software for Specific Purpose:

Use Download Managers for Downloading Files rather than using inbuilt browsers traditional
downloading feature for saving files in hard disk. As the Download Manager uses special
technology which boost speed many times (i.e., utilizes full bandwidth available in your
Broadband Plan).

33. Choose Good Operating System (OS):

Prefer Windows 7 over Windows XP and choose Windows XP over Windows Vista for using
Internet as the latter is slower in comparison while using Internet based activities & programs.
Windows 7 is fast, reliable & preferred OS. Linux based systems and MAC OS are quite better
than Windows as they are mostly immune to virus.

Windows 8 and 10 are also good OS.

34. Only one ADSL splitter per Line:

Never use two ADSL Splitters on the same line for any parallel phone connections. Instead use
phone extensions for using multiple telephone connections.

35. Secure your Wi-Fi connection:

Never let your Wireless Modem or Router unsecured. Use WEP-128 bits or WPA/WPA-2
security key settings. Choose strong key but easy to remember Wi-Fi password containing both
letters & digits. You may also use MAC based security which is the strongest security that
allows systems which are present in MAC list only to have internet access.

36. Ensure Proper Connections in Exchanges too:

All connections, jumpers and fuses should be clean & tightly connected at MDF Side of the
Telephone Exchange.

BSNL staff must take care of this.

37. Unplug Fuses in Rare Cases:

In old (E10B) exchanges we may avoid using GD Tubes in Fuses at MDF side to increase Line
Quality i.e., SNR value. It should be used only in cases where the line quality is very poor in
rural/remote areas.

38. Keep a Tab on Torrent or Hidden applications:

Most of the torrent software keep running all the time in the background which may reduce your
browsing speed. So better quit the application if its not in use or your download is finished.
Always lower (or keep it Zero) the upload speed of Torrents if you are on FUP or limited plans.

39. Choose Right Plan for Right Purpose:

One should use right broadband plan for right kind of activity. Suppose someone wants to use
only Audio chat then one should have a connection with more than 128kbps of speed and if
someone wants to use video chat then one should use a connection with a minimum speed of 512
kbps or more. The speed up to 512 kbps is fine for email checking & browsing different
websites. For multitasking, one should prefer high speed broadband plans. So, one should opt
Right plan for Right kind of online activity.

40. Use Ad-blocker Software/Extensions/Add-ons:

One may use Ad-blocker Software/Extensions/Add-ons for their web browsers as they can block
unnecessary Ads in your web page thereby increasing total web browsing experience.

41. Change Modem/Router:

Over the period of time Modem/Router becomes faulty or behaves erratically so if most of the
above steps fail to get good line parameters or stable Wi-Fi connection then its time to change
the Modem/Router.
42. Control Auto Media Download of WhatsApp application:

Nowadays, WhatsApp becomes integral part of our Life. Everyone have WhatsApp in their
Smartphone but default settings of it hogs lot of bandwidth as it automatically downloads all
kinds of Media (Image/Audio/Video) even if it is repeated or not required. So go to Whatsapp
Settings then Click Chat Settings then Click Media auto-download and disable all options. So
from now onwards when you click any Media (Image/Audio/Video) only then it will be
downloaded in your Smartphone. It will save bandwidth, battery and storage space of your
smartphone.

43. Disable auto update of Play Store in Android phones:

Most of the general public use Android smartphones today. The auto update of Play Store
applications starts anytime in the day thereby hogs bandwidth even during our important Internet
tasks and then we curse that our Net connection is slow. So change the configuration to Manual
Update under Play Store Settings to get good speed during our important tasks or online
transactions.

44. Last but not the Least, Wires & connections installed in Pillars and DP boxes should be
free from Dust and Rust for good line parameters.

There are several other factors at various levels which affect Internet speed but most of the above
points are enough to be checked at Telephone Exchange, Outdoor & at Subscribers premises to
troubleshoot slow or unstable Internet speed if there is no issue at back-end server.
SNR Ratio. Should be high.
Attenuation Value: Should be minimum.

SNR Ratio is the comparison between level of a desired signal (phone signal) to the
level of background noise. The higher the ratio, the less obtrusive the background noise
is.

Attenuation is the gradual loss in intensity of any kind of flux through a medium (eg:
phone wire)
.

Mention modem/model/make/number.
see this thread for "theory"
http://www.indiabroadband.net/bsnl-b...alculator.html
Distance calculation may not be perfect. Only an indication.
==================================================================
SNR
SNR means Signal to Noise Ratio. Simply put divide the Signal value by Noise Value and you
get SNR. You need high SNR for a stable connection. In general, a higher signal to noise ratio
will result in less errors.

6bB. or below = Bad and will experience no line synchronisation and frequent
disconnections
7dB-10dB. = Fair but does not leave much room for variances in conditions.
11dB-20dB. = Good with little or no disconnection problems
20dB-28dB. = Excellent
29dB. or above = Outstanding

Note that most modems display value as SNR Margin and not pure SNR.

SNR Margin
You can think of SNR margin as the measure of quality of the service; it defines the ability of the
service to work error free during noise bursts.
This is a measure of the difference between your current SNR and the SNR that is required to
keep a reliable service at your connection speed. If your SNR is very close to the minimum
required SNR, you are more likely to suffer intermittent connection faults, or slowdowns. You
need a high margin to ensure that bursts of interference don't cause constant disconnections.

With traditional broadband, the higher the SNR Margin, the better. With MaxDSL the faster
speeds are only available as a trade-off with what your line can reliably support. The Target SNR
Margin is about 6dB. If your broadband is provided through an LLU (Local Loop Unbundled)
network, this target SNR Margin may be as high as 12dB.

Line Attenuation
In gerneral, attenuation is the loss of signal over distance. Unfortunately, dB loss is not just
dependent on distance. It also depends on cable type and gauge (which can differ over the length
of the cable), the number and location other connection points on the cable.

20bB. and below = Outstanding

20dB-30dB. = Excellent
30dB-40dB. = Very Good
40dB-50dB. = Good
50dB-60dB. = Poor and may experience connectivity issues
60dB. and above = Bad and will experience connectivity issues

Line attenuation also affects your speed.

75 dB+: Out of range for broadband

60-75 dB: max speed up to 512kbps
43-60dB: max speed up to 1Mbps
0-42dB: speed up to 2Mbps+
SNR ratio is your line strength. The more the better. Too many joints, old telephone wire
and noisy neighborhoods can bring down your SNR rates.
0-10 - very bad
10-20 - little bad
20-30 - good
30-40 - excellent
40-50 - congratulations, you live right next to the exchange

Attenuation is the distance from your home to the exchange. The lower the better and it
means your closer to your exchange.

Different plans show different SNR rates. So if your getting 30db on 256kbps-2048kbps
connection, You may get 40db on a 256kbps unlimited connection. So be sure to
mention your plan.

Here's mine:

SNR (Downstream) 34.5db

SNR (Upstream) 22.5db
Line Attentuation(Downstream) 12.0db
Line Attentuation(Upstream) 5.5db

Data Rate 2040 Kbps 510 Kbps

==================================================================
How to Rectify Slow Internet Speed & Unstable Internet Connection
--- Specially for Broadband Engineers / Users:-
Dear friends,

The Broadband Speed does not alone depend upon the Broadband Plan of the
connection, there are multiple factors that boost or enhance the performance of the
Broadband speed on your Device/System. Just for the knowledge & for the better
understanding you can note down the following points. Pls keep these points/steps
in mind while Installing/Troubleshooting Broadband connection or resolving
Internet speed problem. I am sure it will help in improving your Internet
experience with the BSNL company.

Steps for a Trouble-free Broadband Internet Connection:-

1. For Reliability & Speed, Use following DNS Addresses:

A) On Dial-up or Bridge mode Broadband connections.

Enter following DNS address at Local Area Connection or Wireless Network

Connection.

Primary DNS -- 192.168.1.1

Alternate DNS --

B) Automatic or Multiuser or PPPoE mode Broadband connection.

Login inside the Modem or Router Interface and enter the following DNS address

Primary DNS -- 8.8.8.8 or 156.154.70.1 or 156.154.71.1 or 4.2.2.2 or

208.67.222.222 or 208.67.220.220 or 8.8.4.4 (Use any of these)

Alternate DNS -- 156.154.70.1 or 156.154.71.1 or 4.2.2.2 or 208.67.222.222 or

208.67.220.220 or 8.8.4.4 or 8.8.8.8 (Use any of these But different from above
Primary DNS).

2. Check SNR Value:

SNR (Signal to Noise Ratio) value at Downstream must be greater than 13 dB. See
DSL Line Parameters in Modem Interface Page under heading Overview or Device
Info or Status or Statistics as different Modems have different styles of interfaces.
If SNR value is lower than 13 dB then insist for a Change of Line (Drop Wire) or
Jumper or Vertical or DP or Line Pair. Broadband may work on a value lower than
13 dB but there would be likely a slow speed, frequent disconnections & Time
outs. Practically its not possible to provide a line with an exact value of SNR. So
variations could be there & try for best higher possible value in any given
conditions.

3. Check Attenuation Value:

Attenuation value at Downstream must be less than 45 dB. See DSL Line
Parameters in Modem Interface Page under heading Overview or Device Info or
Status or Statistics. If the value is greater than 43 dB then insist for Change of
Phone Line (Drop Wire), Jumper, Vertical, DP or Line Pair. Broadband may work
on a value higher than 45 dB but there would be likely a slow speed, frequent
Disconnections and Time outs. Practically its not possible to provide a line with
exact value of Attenuation. So variations could be there & try for best possible
value in any given conditions.

4. Choose Right MTU Size (Maximum Transmission Unit):

Almost all MTU sizes (like 1500, 1492 or 1480) give good speed performance
among all website browsing & downloading. But one should preferably use 1492
as MTU in all Modem/Router connections until & unless one faces any significant
problem with MTU. This value is defined inside the Modem or Router
configuration page.

5. Always use ADSL Splitter:

ADSL Splitter must be used on a Telephone Line at the subscriber premises having
a Broadband connection. It divides main (frequency) Telephone Line coming from
the Telephone Exchange into Phone (Low frequency) & Broadband (High
frequency) connection. So Modem must be feed with pure ADSL signal.

6. Right Physical Layout:

Physical Layout of line must be in accordance with the technical norms followed
for a Broadband connection i.e., Phone Line coming from DP (Distribution Point)
must be First terminated at an ADSL Splitter in the subscriber's home.

7. Use Multiple Telecommunication devices only after Splitter:

The extra Telecommunication devices must be connected only after the ADSL
Splitter. So is advised to avoid the use of following...

a) No Parallel Phones Connection,

b) No Intercom,

c) No EPBAX,

d) No Joints/Cuts in Line,

e) No Conduit/Internal Wiring.

8. Use Good Quality Wires:

Pls avoid PVC wires & other non-Telecommunication wires for a Telephone
having a Broadband connection. Instead Use Drop Wire (made up of Copper)
supplied by BSNL.

9. Keep the line path away from any Interference:

Telephone Line Path should be away from any kind of Electrical Lines &
Electrical or Electronic Appliances/Equipment/Devices.

10. Keep Connecting Terminals Clean:

All the Connecting Terminals or Points must be Clean and free from
Rust/Dust/Carbon.

11. Cover Joints:

Proper Insulation & Tapping of Joints must be done at all points or terminations.
Don't let any joint open or hanging loose in the air as it may invite trouble anytime.

12. Check Loose Connections:

Telephone cables, Drop wires, LAN & USB cables should be tightly & properly
connected for proper flow of data transmission and smooth connectivity at all
times.

13. Choose Right Media:

For faster speed experience, LAN (Ethernet) Cable should be preferred over
Wireless medium (Wi-Fi) & USB Cable for Broadband connections.

14. Avoid Joints/Cuts:

Check Telephone Line, Drop wire for any Cuts & Cracks and replace the same
whenever you notice. If possible & feasible use single wire without any Joints.

15. Noise free Line:

There must be No Noise & Disturbance in the telephone line. You may pick the
phone receiver and dial any digit once (lets say number 5) and silently hear any
Sound to determine the hidden noise/disturbance. Any good line has a complete
silence when heard through receiver.

16. Use Proper Modulation:

If the distance of the subscriber's modem is more than 2.5 Kms of length from the
Telephone Exchange (DSLAM) then Use only G.dmt Modulation in the modem
DSL settings. Disable all other modulations if possible. The distance of
underground cable from Exchange to the user Home is considered rather than road
or aerial distance.
17. Use Proper & High Quality Splitter:

If SNR or Attenuation levels are not at recommended levels even after changing
the Line/Drop wires then Pls try to change the Splitter to see any difference in their
values. Sometimes internal circuit of splitter becomes faulty & give false
parameters.

18. Use High Quality Modem device:

Modems of different Companies or different Models of Modem have different

Internal Circuitry and they read line parameters differently. So if Line parameters
are not at recommended levels then try to Change the Modem to see any difference
in SNR values.

The Modems like Teracom, Huawei, UT-Star, TP-link, D-link, and Link
Sys perform exceptionally well even in poor signal to noise ratio conditions also.
That means if your house is at considerable distance from your BSNL exchange,
naturally the line attenuation will be more and the cheap quality Modems used at
subscriber's home would fail to perform reliably or read line profile accurately.

19. Use UPS for Stable Power Supply:

Try to Use power supply from a UPS (Uninterrupted Power Supply) for Modem &
Router's adapter to avoid any kind of power fluctuations.

20. Use Correct Modem Adapter:

Use Modem Adapter as per the Original Current & Voltage ratings given on the
adapter or printed on the Modem box. Using Low or High Voltage/Current rating
adapter may cause Modem & DSL to behave improperly.

21. Prefer PPPoE settings over Bridge Mode of Connection:

PPPoE (Always ON) settings are much stable, secure and faster than Bridge (Dial-
up) settings. Even if there is High Attenuation and Low SNR the Broadband
connects & works well for most of the times. Moreover, Hackers can't access your
PC easily in PPPoE mode connection as the Modem itself is dealing to the server
& comes in between PC & Internet. This is good considering the security point of
view.

22. Check Line Profile:

The default Line Profile of a Broadband connection (DSLAM port) is generally set
at 2 Mbps (2048kbps) rate. But sometimes speed problem comes when we have 4
Mbps or higher plan & our speed does not cross beyond 2 Mbps. Then we need to
check whether our Line profile is configured correctly as per our selected
Broadband plan. The wrong profile freezes the speed at certain level.

23. Lower the Line Profile if the Line Quality is Extremely Poor:

If the Line quality is very poor despite using all the above steps & the Broadband
plan or speed requirements are less than 2 Mbps speed bandwidth (like in the case
of unlimited 256kbps or 512kbps or 1Mbps Plan) then request your local NIB
Section to Lower the Line Profile of Broadband connection (DSLAM port) to 1
Mbps from the default profile of 2Mbps. It will make your SNR signal value to go
up, the DSL Link becomes more stable & ultimately the overall experience of
speed increases. This could be the last resort for broadband connections installed at
far distances (usually in rural areas) or with areas having poor line quality. This is
done only with the permission of NIB staff and to save the connection from being
getting disconnected. For us, every customer is important & we need to find out
alternate ways to satisfy user's purpose & utility.

24. Unused/Extra PVC values may be removed:

You may delete or disable all the irrelevant PVC values in the WAN settings of the
Modem except 0/35 which is meant for BSNL Broadband connection. Some PVC
values like 0/100, 0/32, 8/35 are used for IPTV, VPN & VoIP respectively and
generally not used for any home broadband connection until & unless customer has
subscribed to the above special services.

25. Check if you have crossed your High Speed Download Limit:

In some connections, it is noticed that Broadband speed decreases after a specific

download limit. Those unlimited plans come under Fair Usage Policy (FUP) Plans
where the broadband speed comes down to a specific rate automatically after the
stipulated download limit at higher speed is consumed. So actually the speed
decreases due to the plan chosen by the user itself. You may restore your high
speed bandwidth after FUP limit by going through below URL at a nominal cost

http://172.30.35.20/bsnlfup/usage.php

26. Select Right Modem Settings:

Always Enable NAT, Firewall & Default Route check-boxes (features) in the
Modem configuration/interface page.

27. Disable Automatic Updates of computer Softwares:

If possible, disable Automatic Updates of most of the third party Programs

installed in your Computer. Instead choose or change their settings to Manual
updates available in the options/feature button.

28. Remove unused Software Applications:

Please Delete or Uninstall Unnecessary Softwares like Web Toolbars, browser

Add-ons, browser extensions, Screensavers, Weather updates, Desktop Gadgets &
Programs which are hooked to internet from the your system.

29. Install Good Anti-Virus with firewall:

Use any (free or paid) good Anti-Virus with Internet Security suite for extra
protection from Malwares. As most of the speed is hogged by Viruses, Trojans,
Worms, Spywares, Adwares etc. likely present in all computers due to use of pen
drives & online activities. Firewall will display which program is requesting for
Internet access.

30. Choose Good Browser:

One should use browsers like Mozilla Firefox, Google Chrome and Opera for Web
surfing which are much faster, safer and reliable than the conventional Internet
Explorer which is embedded in the windows.
31. Install Updates on Time:

Install all Security and Essential updates regularly from Microsoft if you are using
Genuine Windows in your computer. Those who are using non-Windows operating
system should also update their system with regular service patches.

32. Use Specific Software for Specific Purpose:

Use Download Manager for Downloading Files rather than using inbuilt windows
or browser's traditional downloading feature for saving files in hard disk. As the
Download Manager uses specific technology which boost speed many times (i.e.,
utilizes full bandwidth available in your Broadband Plan).

33. Choose Good Operating System (OS):

Prefer Windows 7 over Windows XP and choose Windows XP over Windows

Vista for using Internet as the latter is slower in comparison while using Internet
based activities & programs. Windows 7 is fast, reliable & preferred OS. Linux
based systems and MAC OS are quite better than Windows as they are mostly
immune to virus.

34. Only one ADSL splitter per Line:

Never use two ADSL Splitters on the same line for any parallel phone connections.
Instead use phone extensions for using multiple telephone connections.

35. Secure your Wi-Fi connection:

Never let your Wireless Modem or Router unsecured. Use WEP-128 bits or
WPA/WPA-2 security key settings. Choose strong key but easy to remember Wi-
Fi password containing both letters & digits. You may also use MAC based
security which is the strongest security that enables only systems which are present
in MAC list to have internet access.
36. Ensure Proper Connections in Exchanges too:

All connections, jumpers and fuses should be clean & tightly connected at MDF
Side of the Telephone Exchange.

37. Unplug Fuses in Rare Cases:

In old (E10B) exchanges we may avoid using GD Tubes in Fuses at MDF side to
increase Line Quality i.e., SNR value. It should be used only in cases where the
line quality is very poor in rural/remote areas.

38. Keep a Tab on Torrent or Hidden applications:

Most of the torrent softwares keep running all the time in the background which
may reduce your browsing speed. So better quit the application if its not in use or
your download is finished. Always lower the upload speed of Torrents if you are
on FUP or limited plans.

39. Choose Right Plan for Right Purpose:

One should use right broadband plan for right kind of activity. Suppose someone
wants to use only Audio chat then one should have a connection with more than
128kbps of speed and if someone wants to use Video chat then one should use a
connection with a speed of 512 kbps or more. The speed of 256 kbps is fine for
email checking & browsing different websites. For multitasking, one should prefer
high speed broadband plans. So, one should opt Right plan for Right kind of online
activity.

40. Use Ad-blocker softwares/extensions/add-ons:

One may use Ad-blocker softwares/extensions/add-ons for their web browsers

which can block unnecessary Ads in your web page thereby increasing total web
browsing experience.

41. Change Modem/Router:

Over the period of time Modem/Router becomes faulty or behaves erratically so if
most of the above steps fail to get good line parameters or stable Wi-Fi connection
then its time to change the Modem/Router.

42. Control Auto Media Download of WhatsApp application:

Nowadays, WhatsApp becomes integral part of our Life. Everyone have

WhatsApp in their Smartphone but default settings of it hogs lot of bandwidth as it
automatically downloads all kinds of Media (Image/Audio/Video) even if it is
repeated or not required. So go to WhatsApp Settings then Click Chat Settings then
Click Media auto-download and disable all options. So from now onwards when
you click any Media (Image/Audio/Video) only then it will be downloaded in your
Smartphone. It will save bandwidth, battery and storage space of your smartphone.

43. Disable auto update of Play Store in Android phones:

Most of the public use Android smartphones today. The auto update of Play Store
applications starts anytime in the day thereby hogs bandwidth even during our
important Internet tasks and then we curse that our Net connection is slow. So
change the configuration to Manual Update under Play Store Settings to get good
speed during our important tasks or online transactions.

44. Last but not the Least, Wires & connections installed in Pillars and DP
boxes should be free from Dust and Rust for good line parameters.

There are several other factors at various levels which affect Internet speed but
most of the above points are enough to be checked at Telephone Exchange,
Outdoor & at Subscriber's premises to troubleshoot slow or unstable Internet
speed if there is no issue at back-end server.

==========================================================
How to find my signal attenuation, SNR and sync speed ?
Most DSL modems/routers have admin interface that allows for viewing the actual attenuation,
SNR (signal-to-noise ratio) and sync speed (or ATU-x) values.

1. Find your router's IP - type ipconfig in command prompt and note the IP address value listed
as the "Default Gateway". This is your router's IP address.

2. Connect to your router's admin interface - type your router's IP address into the address field
of your web browser. You may have to use the default password to login to your router, we have
an extensive list in our routers database.

3. Locate the status page - once you login look through the menus for something named "WAN",
"Status", or "Connection". It should contain the values you're looking for:

* Signal Attenuation (Measured in dB) - may indicate the maximum sync speed you can get
* SNR (Signal to Noise Ratio) (Measured in dB) - higher is better
* TX Power Level (Measured in dBm) - current/available transmission power levels, max
20dBm
* Sync Speeds (or ATU-x) (Measured in kbps or bps) - bitrate from the exchange to the modem

Signal to Noise Ratio (SNR) gives an idea about the signal strength of your ADSL
broadband
connection. To check your line SNR, first you need to enter into the Modems built-in
web page by
typing http://192.168.1.1 in your browser (say, internet explorer). The modem might ask
for username

and password. The default user-name / password is admin / admin (except for the
modem
Utstar300R where it is admin / utstar). Under the heading Device Info / Statistics /
ADSL, you will
be able to see the SNR Margin and Attenuation. (Please refer the modem manual for
exact