SHIVAM NANDA

Apt 227, 13352, 105A Ave shivam99666@gmail.com

Surrey, BC (V3T 2A5) +1 778 378 9655

Career Objective: Seeking an opportunity to make the most of my education and potential for
propelling companys growth.
WORK EXPERIENCE

General Manager Shiva Industries, India

(April 2013 - June 2017)
Monitoring and managing inventory levels of raw materials & final goods.
Dealing with customers and negotiating sales.
Handling customer escalations and act as a liaison to resolve their concerns.
Performing daily opening and closing procedures.

Personal Trainer/Customer Service Heat Fitness Gym, India

(May 2016 June 2017)
Provided exceptional customer service, retaining majority of my clients.
Played a key role in maintaining customer relations for the organization.
Managed a high-volume workload within a deadline-driven environment.
Completed voluntary customer service training to learn ways to enhance customer satisfaction
and improve productivity.

SUMMARY OF EDUCATIONAL QUALIFICATIONS

Year Degree Institute CGPA/Percentage

Currently Pursuing Post Degree Langara College, NA
Diploma in Business Vancouver
Administration
2016 Bachelor of Sri Aurobindo 65.2%
Business College, India
Administration
2013 High School Grade BCM School, India 87.6%
12
 POSITIONS OF RESPONSIBILITY

Sports team captain in school and college teams.

Event organizer for several college seminars and parties.

ACHIEVEMENTS

Won gold medal at sales and marketing festival in college(2015).

Won state table tennis championship.

SKILL SET/ADDITIONAL CERTIFICATIONS

Certified fitness/personal trainer at International Sports Science Association(ISSA).

Level A CPR/AED Certified(can tackle emergencies).
Exceptional leadership qualities.
Thorough knowledge about food and its nutritional values.
Great inter-personal & communication skills.
Intermediate knowledge of Microsoft Office.
Intermediate knowledge of Adobe Photoshop.

REFERENCES AVAILABLE ON REQUEST