2009 Oracle Corporation Proprietary and Confidential

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 <Insert Picture Here>

Troubleshooting Demantra Forecast Export to ASCP

Manuela Ghita
Senior Technical Support Engineer
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 <Insert Picture Here>

Troubleshooting Demantra Forecast Export to ASCP

Manuela Ghita
Senior Technical Support Engineer
 AGENDA

Export Integration Interface

Workflow to export data
Check data
BIEO_%
msd_dp_scn_entries_denorm
msd_dp_ascp_scenarios_v
Known issues

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 Export Integration Interface

The integration interface profiles define the data, levels and intermediary
tables involved with the integrations.
Integration interfaces are define in Business Modeler > Tools > Integration
Interface
If you want to export and use multiple sets of forecast entries then you should
create as many data profiles and as many workflows and select those data
profiles as demand schedules in the ASCP plan options.

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 Data Profile Interface

Integration Type: Export

Export Date : Full - Incremental export data is not supported

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 Predefined integration interfaces

For Demantra Demand Management to EBS Integration :

Local Forecast
Global Zone Forecast
Local Forecast with Demand Class
Global Zone forecast, Demand Class

For Configure to Order:

CTO Local Forecast
CTO Global Forecast

For Demantra Sales and Operations Planning to EBS Integration:

Upload Consensus Forecast - Org, Week
Upload Consensus Forecast - Zone, Week

Those can be modified so you can generate forecast exports that best suit your
organization

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 If you want to export a
local forecast , you need
to add the Organization
level

If you do NOT add

Organization level into
your Integration
Interface, then the
forecast will be exported
as global forecast

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 Data Profile for exporting data to ASCP

For Series:
Forecast Series - predefined Final Forecast series or any other series where the internal
name should start with 'FCST_
Demand Priority Series - The internal name should start with 'PRTY_
Forecast Accuracy Series - The internal name should start with 'ACRY_
Destination Key Series - The internal name should start with 'DKEY_

For levels :
Item or Product Family
(if Item is chosen then the series Item Destination Key should also be selected for export)
Organization
Site or Account or Trading Partner Zone or Zone
Demand Class
S&OP Scenario

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 Check the Time

Check if the period you want to

export forecast is the one between
From Date and Until Date

The dates should match your

time buckets and you can find
those dates in inputs table

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 BIEO_% intermediate view

Existing ASCP and Oracle Demantra

capabilities, accommodate forecasting by
line of business (LOB).

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 Workflow to export data
There are predefined upload workflows.
For Demantra Demand Management to EBS Integration
EBS Upload Local Forecast
EBS Upload Global Zone Forecast
EBS Upload Local Forecast, Demand Class
EBS Upload Global Zone Forecast, Demand Class

For Configure to Order:

CTO Upload Local Forecast - Org, Week
CTO Upload Global Forecast - Zone, Week

For Demantra Sales and Operations Planning to EBS Integration:

Upload Consensus Forecast-Org,Week
Upload Consensus Forecast-Zone,Week

We can create our own workflow to export the forecast.

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 EBS Upload Local Forecast

It should include 2 main steps:

Transfer step
Store procedure step

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 Transfer step

export data from demantra internal tables

to BIEO_% view
Type : Export
ensure you are selecting the right
Integration Interface
for multiple profiles for the same
integration interface, choose Data and
select the right profile
check collaborator.log and integration.log
files for any error messages
check db_exception_log table for errors

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 Store Procedure Step

UPLOAD_FORECAST for old demantra

versions
UPLOAD_FORECAST_WITH_APP_ID
calls UPLOAD_FORECAST
UPLOAD_PLNG_PCTG_WITH_APP_ID -
calls UPLOAD_PLANNING_PERCENTAGES
UPLOAD_CTO_FCST_WITH_APP_ID -
calls UPLOAD_TOTAL_DEMAND

The parameter of the store procedure

should match the APPLICATION_ID value
from transfer_query table for your
integration interface.
In this case is 'TRANSFER_QUERY:353:
select APPLICATION_ID from transfer_query
where QUERY_NAME = 'Local Forecast';

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 Store Procedure step

If the workflow is failing at the Store Procedure step:

check collaborator.log file for any error message
check INTEG_STATUS messages

you may troubleshoot it by manually executing manually the procedure :

begin
apps.msd_dem_upload_forecast.upload_forecast_with_app_id('TRANSFER_QUERY:353');
end;

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 Check data

run the workflow

ensure that this workflow is executed successfully
check BIEO_% view (BIEO_Local_Fcst for our case)
check msd_dp_scn_entries_denorm table
check that msd_dp_ascp_scenarios_v is having the forecast plan name.

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 Check BIEO_% view

BIEO_% view must exist

BIEO_% view must have data
Forecast should not be null

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 Check BIEO_% view

if the BIEO_% view is not getting populated with the right values
Review your integration interface definition. Maybe you do not
have forecast to export for the time and filters you have specified
on the integration interface
Create a worksheet with the same levels, time, series, filters as
you have in the integration interface and ensure you have data

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 Check BIEO_% view

If not all members are exported to the BIEO_% view

export views use FROM_DATE and UNTIL_DATE columns of mdp_matrix table to
determine the correct population to include in their queries
Check if FROM_DATE and UNTIL_DATE columns from mdp_matrix are out of sync
with sales_data records by running the following sql (it should not return any
results unless you have this issue)

SELECT ITEM_ID,LOCATION_ID FROM (

SELECT ITEM_ID,LOCATION_ID,FROM_DATE,UNTIL_DATE FROM MDP_MATRIX
UNION
SELECT ITEM_ID,LOCATION_ID, MIN(SALES_DATE), MAX(SALES_DATE) FROM SALES_DATA
GROUP BY ITEM_ID,LOCATION_ID)
GROUP BY ITEM_ID,LOCATION_ID
HAVING COUNT(*) > 1
ORDER BY ITEM_ID,LOCATION_ID;

Please run the following to synch up these columns:

UPDATE MDP_MATRIX
SET FROM_DATE = NULL,
UNTIL_DATE = NULL;
COMMIT;

EXEC UPDATE_MDP_MATRIX_DATES;

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 Check msd_dp_scn_entries_denorm table

demand_plan_id for all demantra forecasts is hardcoded to 5555555.

scenario_id is calculated as 5555555 + the id the data profile used for
export . In our case: 5555555 + 353 = 5555908

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 Check msd_dp_scn_entries_denorm table
If msd_dp_scn_entries_denorm table is not populated for the demantra plan, it could be a
mismatch for Item or Organization code between demantra and EBS or Profile option MSC:
Organization containing generic BOM for forecast explosion was not populated with a value in
the source instance and you may need to reload your data

For an item that the forecast was

loaded into BIEO_% view but
was not loaded into
msd_dp_scn_entries_denorm
table
item must exist on source
instance Inventory
responsibility> Items > Master
Item
Planning Method should not be
Not planned
mrp_planning_code <> 6 from
msc_system_items
Forecast Control item attribute
should not be None
ato_forecast_control <> 3
inventory_item_id from
msc_system_items should
match the column dkey_item
from the BIEO_% view . This is
taken from ebs_item_dest_key
field of t_ep_item table

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 Check msd_dp_ascp_scenarios_v view

if demantra plan does not show in this view, then it will not
be seen in the ASCP plan names/options form .

msd_dp_ascp_scenarios_v (view definition for demand_plan_id =

5555555)

SELECT 5555555 demand_plan_id,

SUBSTR(tl.name, 1, 30) demand_plan_name,
tq.id + 5555555 scenario_id,
SUBSTR(tq.query_name, 1, 30) scenario_name,
-23453 organization_id,
msd_dem_upload_forecast.get_sr_instance_id_for_profile(tq.id) sr_instance_id,
msd_dem_upload_forecast.get_error_type(tq.id) error_type,
'Y' consume_flag,
msd_dem_upload_forecast.is_global_scenario (tq.id) global_scenario_flag,
'1' last_revision
FROM msd_dem_transfer_list tl, msd_dem_transfer_query tq
WHERE tl.id = tq.transfer_id
AND tq.integration_type <> 1
AND tq.export_type = 1
AND tq.presentation_type = 1
AND msd_dem_upload_forecast.is_valid_scenario(tq.id) = 1;

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 Check msd_dp_ascp_scenarios_v view

usually, this is fixed

by running the
concurrent program
'Update Synonyms

Demand Management System Administrator Responsibility

-> Other -> Requests
-> Submit a New Request -> Single Request

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 Update Synonyms

The "Update Synonyms"

concurrent program has a hidden
parameter pSchemaName
If the user has multiple demantra
schemas then user can enable
hidden parameter to visibility.
System Administrator
Responsibility
-> Concurrent
-> Program
-> Define
If the user has only one Demantra
schema then the user can leave the
parameter to be hidden. But, if the
user has multiple demantra
schemas then user can enable
hidden parameter to visibility

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 Known issues

Data is populated into msd_dp_scn_entries_denorm and demantra plan

shows up in msd_dp_ascp_scenarios_v but when login to ASCP
instance, under Advance Supply Chain Planner responsibility, look for
the plan options Query for the plan and under organizations, choose
the demand schedule and LOV has no value.

Local Forecast will be displayed in "Demand Schedules" under

Organizations but not in "Global Demand Schedules". It is local, when
global_scenario_flag from msd_dp_ascp_scenarios_v is N.

Global Forecast will be displayed in "Global Demand Schedules" but

not in "Demand Schedules" under Organizations.

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 Local forecast

sql used in plan options for form for demand schedules -

for local schedules

select scn.scenario_name,
scn.demand_plan_name||':'||scn.scenario_name,
lu.meaning,
7 designator_type,
scn.scenario_id input_schedule_id,
scn.error_type error_type ,
null ship_to
from mfg_lookups lu, msd_dp_ascp_scenarios_v scn
where lu.lookup_type = 'MSC_DESIGNATOR_TYPE_SHORT'
and lu.lookup_code = 7
and scn.global_scenario_flag ='N'
and scn.scenario_name <> :mrp_plans.compile_designator
and ( scn.sr_instance_id = -23453
or scn.sr_instance_id = :mrp_plan_orgs.sr_instance_id )
and scn.last_revision is not null ;

:mrp_plans.compile_designator is a variable from the form.

You can use help - diagnostics - examine to see the exact value.

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 Global forecast

sql used in plan options for form for demand schedules -

for global schedules

select scn.scenario_name designator,

scn.demand_plan_name||':'||scn.scenario_name description,
lu.meaning ,
7 designator_type,
scn.scenario_id input_schedule_id,
scn.sr_instance_id
from mfg_lookups lu, msd_dp_ascp_scenarios_v scn
where lu.lookup_type = 'MSC_DESIGNATOR_TYPE_SHORT'
and lu.lookup_code = 7
and scn.global_scenario_flag = 'Y'
and scn.scenario_name <> :mrp_plans.compile_designator
and scn.last_revision is not null
ORDER BY 1,2;.

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 ERRORS
Error: msd_dem_upload_forecast.upload_forecast_with_app_id - Export Data Profile Application ID is null
Solution:you have not provided any parameter to the store procedure step of the workflow. You should provide the application_id

Error description 'Database internal error:ORA-20015: Exception: msd_dem_upload_forecast.upload_forecast_with_app_id - ORA-

20003: Exception: msd_dem_upload_forecast.upload_forecast_with_app_id - Unable to find data profile ORA-01403: no data found

Troubleshoot :
you had provided wrong parameter to the store procedure step of the workflow. You should provide the application_id
Log into your database as your demantra user and execute:
select query_name FROM TRANSFER_QUERY WHERE application_id = <the parameter you have passed>;
It should return 1 records , for your integration interface.
If not, then check again the application_id for your integration interface:
select APPLICATION_ID from transfer_query
where QUERY_NAME = <your integration interface>;
Then pass the right parameter to your store procedure step.
Log into your database as apps user and execute:
select query_name FROM <demantra>.TRANSFER_QUERY WHERE application_id = <the parameter you have passed>;
Replace <demantra> with your demantra schema name.
If it does not return any row, but it does when you are logged in as your demantra user, you may either have demantra
schema on a different database then the apps (that is not supported) or you are missing some privileges. Please ensure you
had run Update Synonyms
For a predefined integration interface:
select APPLICATION_ID from transfer_query
where QUERY_NAME = 'Global Zone Forecast';

APPLICATION_ID
---------------------------------------------------------------
B7C2E4FD6B7B32E7E040FE0A76A44C65
Cause: Rebuilding data model (as opposed to update model) will delete some objects which will cause issues like the ORA-
20015 error
Solution: Restore from a backup created before Rebuilding the Data Model

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 ERRORS

While trying to upload Global Zone Forecast an error occurs. Error description:'Database internal error:ORA-20015:
Exception: msd_dem_upload_forecast.upload_forecast_with_app_id - ORA-06550: line 1, column 15
Collaborator.log file shows:
[WFProcess_7] FATAL workflow.general:
ORA-20015: Exception: msd_dem_upload_forecast.upload_forecast_with_app_id -
ORA-06550: line 1, column 15: PLS-00904: insufficient privilege to access object DL_LOG_STATUS
ORA-06550: line 1, column 8: PL/SQL: Statement i
ORA-06512: at "APPS.MSD_DEM_UPLOAD_FORECAST", line 1276
ORA-06512: at line 1 java.sql.SQLException:
ORA-20015: Exception: msd_dem_upload_forecast.upload_forecast_with_app_id -
ORA-06550: line 1, column 15: PLS-00904: insufficient privilege to access object ORADEM.DL_LOG_STATUS
ORA-06550: line 1, column 8: PL/SQL: Statement i
ORA-06512: at "APPS.MSD_DEM_UPLOAD_FORECAST", line 1276
ORA-06512: at line 1

Cause:
There is an issue with privileges. 'APPS' user is missing execute privilege on the procedure
'DL_LOG_STATUS :

Solution:
Run the following from demantra schema :
GRANT EXECUTE ON DL_LOG_STATUS TO APPS;
Run again the workflow and check if it completes without error.

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 ERRORS

While running EBS Upload Global Zone Forecast workflow, the following error shows up:

Process ID: 781628

Schema ID: 635
Schema name: EBS Upload Global Zone Forecast
Step ID: PopulateDenormTable
Step name: PopulateDenormTable

Error description Database internal error:ORA-20015: Exception:

msd_dem_upload_forecast.upload_forecast_with_app_id - ORA-20015: Exception:
msd_dem_upload_forecast.upload_forecast - ORA-20011: Error: msd_dem_upload_forecast.upload_forecast - Unable to
get sr_instance_

Cause
Profile option MSC: Organization containing generic BOM for forecast explosion was not
populated with a value in the source instance.
SELECT fnd_profile.value('MSC_ORG_FOR_BOM_EXPLOSION') FROM dual;
return NULL

Solution:
Set profile option MSC: Organization containing generic BOM for forecast explosion with a
value in the source instance. It should be set to the organization containing your Master
Items
or the organization setup for validations of BOMs
Rerun ASCP Standard Collection to pickup the profile change.

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 ERRORS

Error: msd_dem_upload_forecast.upload_forecast_with_app_id - Unable to find schema name

Solution:
you have not set up MSD_DEM: Schema profile name
MSD_DEM: Schema profile name was wrongly set up. Connect as apps user and execute:
select OWNER from all_objects
where object_name = 'SALES_DATA';
your demantra schema reside on a different database then apps schema.

Process ID: 2562 Schema ID: 1153 Schema name: ''Fcst Exp ASCP'' Step ID: ''PopulateDenormTable''
Step name: ''PopulateDenormTable'' Error description ''Database internal error: ORA-20015:
Exception: msd_dem_upload_forecast.upload_forecast - ORA-20005: Error:
: msd_dem_upload_forecast.upload_forecast - Incremental export type is not supported''.
Solution: Log in to Business Modeler > Tools > Integration Interface > Data Profile Naming page for option "Export Data" use
only "FULL

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 ERRORS

Running the Workflow EBS Upload Local Forecast or Upload Consensus Forecast-Org,Week is failing at the populate
Denorm Table step. In the Collaborator Workbench this was the error that was displayed.
Error description : Database internal error:ORA-6550: line 1, column 36:
Following is the error in the collaborator.log
PLS-302: component 'UPLOAD_FORECAST_WITH_APP_ID' must be declared
Cause: Demantra was upgraded to 7.3 and now the workflow were calling UPLOAD_FORECAST_WITH_APP_ID while
previously were calling UPLOAD_FORECAST
Solution : apply latest EBS-Demantra Integration Patch

CTO UPLOAD GLOBAL FORECAST - DEMAND CLASS, WEEK NOT PUBLISHING DATA
Navigation -> Demand Maangement System Administrator -> Workflow Manager -> CTO Upload Global Forecast - Demand
Class, Week
We can also see the status of workflow in INTEG_STATUS Table and its showing loaded data.
We can see view generated based on integration profile shows all data but when workflow calls
"apps.msd_dem_upload_forecast.UPLOAD_FORECAST_WITH_APP_ID", its not publishing any data in DENORM Table.
Cause: 'MSC: Organization containing generic BOM for forecast explosion' profile must be set to some value and then run
Standard collections.
Solution: set up profiles
1) MSD_DEM: Source Instance for Global Forecast
2) MSC: Organization containing generic BOM for forecast explosion

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 THANK YOU

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