Professional Documents
Culture Documents
www.apmg-international.com | www.apmg-cyber.com
Visit our specialist cyber website for details of our industry-leading cyber security
& resilience assessments, standards, training and certification portfolio.
Find out more at www.apmg-cyber.com
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APMG International Certifications
Contents
About Us For IT Governance
4 About APMG International 34 BiSL
4-6 Professional Certification: 35 COBIT 5
The Wise Investment
For IT Service Management & Security
Addressing Key Business Requirements
36 ASL
Leading Practice 37 Change Analyst
Committed to Quality 38 Cloud Computing
Preparing for your Exam 39 CMDB
Taking your Exam 40 DevOps Agile Skills Association (DASA)
41 ISO/IEC 20000
Our Portfolio of Certifications 42 ISO/IEC 27001
Project & Programme Management 43 ITIL
8 AgileBA (Agile Business Analysis) 44 Lean IT
45 Problem Analyst
9 AgilePgM (Agile Programme Management)
46 SDI (Service Desk Institute)
10 AgilePM (Agile Project Management)
47 Service Automation Framework (SAF)
11 Better Business Cases
48 Service Catalogue
12 CP3P (Public-Private Partnerships)
49 Service Level Analyst
13 Earned Value
For IT Asset Management
14 Managing Benefits 50 IAITAM Certifications
15 MoP (Management of Portfolios)
Business Management & Change
16 MoV (Management of Value) For Successful Change Management
17 MSP (Managing Successful Programmes) 52 Change Management
18 P3O (Portfolio, Programme & Project Offices) For Effective Facilitation
19 PM4SD (PM for Sustainable Development) 53 Facilitation
20 PMD Pro (PM for NGOs) For Process & Performance Improvement
54 Lean Six Sigma
21 PPS (Programme & Project Sponsorship)
For Risk Management
22 PRINCE2
55 M_o_R (Management of Risk)
23 PRINCE2 Agile
For Contract & Commercial Management
24 Project Planning & Control 56 IACCM Certifications
25 Stakeholder Engagement For Professional Services
IT Governance, Service Management 57 PS Professional
& Cyber Security For Business Relationship Management
58 BRMP and CBRM Certifications
For Cyber Security & Resilience
For Technical Communication
28 CESG Certified Professional (CCP)
59 CPTC Certification
29 RESILIA
For Business & IT Management
60 OBASHI
For Sourcing Governance
Cyber Security Tools & Assessments 61 Sourcing
31 GCHQ Certified Training For Efficient Human Resources
32 Cyber Defence Capability 62 AQRO
Assessment Tool (CDCAT) For Business Transformation
33 Cyber Essentials 63 CHAMPS2
For Financial Management
33 Cloud Industry Forum certification
64 Finance for non-Financial Managers
For Winning Bids & Proposals
65 APMP
ITIL, M_o_R, MoP, MoV, MSP, P3O, PRINCE2 & PRINCE2 Agile are registered trademarks of AXELOS Limited, used under permission of AXELOS Limited.
All rights reserved. RESILIA is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. AgilePM, AgileBA and AgilePgM
are Registered Trade Marks of Dynamic Systems Development Method Limited. CHAMPS2 is a registered trade mark of Birmingham City Council. asl & BiSL are
registered trademarks of the ASL BiSL Foundation. COBIT is a registered trade mark of ISACA.
3
APMG International Certifications
Undergoing training will help you cope better with the pressures Add real value to individuals and the organizations they
of your role because, even if you take a course that is not directly represent;
related to your current career, you will have a broader and more Support professional development and adoption of best
strategic view of your professional world afterwards. practice knowledge and skills.
Addressing Key Business Challenges
All of our certifications are designed to improve the knowledge,
skills, capabilities and productivity of knowledge-based workers. Some of our partners...
As a direct result, we aim to help organizations improve their
performance and efficiency.
Our portfolio covers a range of key management disciplines
including:-
Portfolio, Programme & Project Management (PPM)
Cyber Security & Resilience
IT Service Management & Security
IT Governance & Asset Management
Benefits Management
Business Relationship Management
Change Management
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APMG International Certifications
Committed to quality
We are committed to quality in everything we do. Our certification
and accreditation activities are developed and managed in
accordance with a robust quality management system and
processes accredited by the United Kingdom Accreditation Service
(UKAS the national accreditation body recognized by the UK
government to accredit organizations providing certification services).
This dedication and commitment ensures candidates sitting our
examinations have confidence in the exam and certification process,
as well as ensuring the quality of training and consultancy services
provided by our global network of accredited organizations.
Our partners and clients value the high level of quality assurance
we apply to our processes, often citing quality as the key reason
for working with us.
Accredited training
Training services in support of our certifications are delivered
by our global network of ATOs. All are subject to our rigorous
assessment and surveillance activities designed to maintain the
integrity and quality of services offered.
Our ATOs offer a host of course options to suit different styles,
requirements and budgets. From intensive 2-5 day classroom-
based training to fully online computer-based / distance learning Convenience and flexibility
programmes, you are sure to find an option to suit your needs.
We passionately believe that our certifications help
Find our Accredited Training (ATO) and Accredited individuals progress and organizations perform better.
Consulting (ACO) Organizations at: That is why we want to make them as accessible as
www.apmg-international.com/AccreditedProviders possible, regardless of a candidates location.
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APMG International Certifications
For IT Service Management & Security For Contract & Commercial Management
Optimize the provision of IT services Unlock commercial & contract management capability with IACCM
For IT Governance
Maximise the trust in and value from IT
Read on for further details on our full range of certifications.
6
In this section:
In this section:
Portfolio, Programme
& Project Management
13 Earned Value
14 Managing Benefits
22 PRINCE2
23 PRINCE2 Agile
25 Stakeholder Engagement
APMG International Certifications
FURTHER INFORMATION
Qualifications available: IN PARTNERSHIP WITH
FOUNDATION (multiple-choice)
Who is it for?
PRACTITIONER (objective-testing)
AgileBA guidance, training and certification are designed to
benefit a wide range of roles including Business Analysts, Change You may also be interested in:
Analysts, Project Managers, Scrum Product Owners/Managers,
AgilePgM
Systems Analysts and Agile Developers.
AgilePM
Find out more online at Better Business Cases
www.apmg-international.com/AgileBA Managing Benefits www.agilebusiness.org
Stakeholder Engagement
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APMG International Certifications
What about programme management? What guidance The governance model, contained within the guidance, ensures
and certifications are available for programme managers a programme will capture its vision, whilst empowering teams
wishing to improve and demonstrate their agile to work without undue interference. Built on firm foundations,
credentials? the programme can evolve and react to business change in our
increasingly dynamic world.
FURTHER INFORMATION
Qualifications available: IN PARTNERSHIP WITH
FOUNDATION (multiple-choice)
Who is it for?
The AgilePgM guidance and supporting training/certifications are You may also be interested in:
aimed at aspiring and practicing programme managers and team
AgilePM
members wishing to adopt a disciplined, flexible and collaborative
Better Business Cases
approach to the management of large-scale business
transformation activities (programmes). Managing Benefits
Stakeholder Engagement www.agilebusiness.org
Find out more online at
www.apmg-international.com/AgilePgM
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APMG International Certifications
FURTHER INFORMATION
Qualifications available: IN PARTNERSHIP WITH
10
APMG International Certifications
11
APMG International Certifications
FURTHER INFORMATION
Qualifications available:
Who is it for? FOUNDATION (multiple-choice)
PREPARATION (coming soon)
Individuals involved in PPP projects at all levels in both Public
EXECUTION (coming soon)
and Private Sectors
PPP Professionals in Emerging Markets and Developing You may also be interested in:
Economies (EMDE) AgilePM Better Business Cases
Those involved in the development or implementation of PPP IACCM Project Planning & Control
frameworks, the initiation, financing, preparation, structuring and PM4SD Stakeholder Engagement
tendering of PPP projects, and the management of PPP contracts. PRINCE2
Find out more online at ppp-certification.com
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APMG International Certifications
Earned Value
FURTHER INFORMATION
Qualifications available:
Who is it for? FOUNDATION (multiple-choice)
PRACTITIONER (objective-testing
Our EV certification is designed for people who need to deploy,
understand and work with EVM project controls. Courses help You may also be interested in:
to identify and explain key concepts in EV, allowing candidates
to fully understand how to implement and use EV in their AgilePM
organizations. Better Business Cases
Managing Benefits
Find out more online at
Project Planning & Control
www.apmg-international.com/EarnedValue
PRINCE2 / MSP / MoP / MoV
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APMG International Certifications
FURTHER INFORMATION
Qualifications available:
Who is it for? FOUNDATION (multiple-choice)
Managing Benefits is aimed at anyone with an interest in ensuring the best use of taxpayers PRACTITIONER (objective-testing)
and shareholders funds by optimizing the benefits realized from change initiatives, including: You may also be interested in:
Senior executives responsible for delivering value for money from the organizations Agile Project Management
investments in change and achieving the organizations strategic objectives Better Business Cases
Programme and project sponsors, project board executives and people in project/ MoP / MoV / MSP / PRINCE2
programme/change management roles responsible for delivering change initiatives Project Planning & Control
Portfolio managers and portfolio office staff responsible for managing the organizations Stakeholder Engagement
portfolio of change initiatives
Business case writers responsible for delivering reliable cases on which to base
investment decisions.
Find out more online at www.apmg-international.com/ManagingBenefits
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APMG International Certifications
ON BEHALF OF
approaches the management of change Programmes and projects undertaken are prioritized in terms
of their contribution to strategic objectives and overall level of
projects and programmes from a risk;
strategic viewpoint. Programmes and projects are managed consistently to ensure
efficient and effective delivery;
Designed to help ensure the best return from an Benefits realization is maximized to provide the greatest return
organizations total change management investment, (in terms of strategic contribution and efficiency savings)
MoP provides an overview of all change activities. from the investment made.
This includes what is in the portfolio, what it is costing, what risks MoP provides invaluable advice to senior managers and
are faced, what progress is being made, and what the impact is portfolio management professionals in understanding,
on business as usual and the organizations strategic objectives. prioritizing and planning their portfolio or change initiatives.
FURTHER INFORMATION
Qualifications available:
FOUNDATION (multiple-choice)
Who is it for?
PRACTITIONER (objective-testing)
MoP is aimed at formal and informal portfolio management
roles encompassing investment decision making, project and You may also be interested in:
programme delivery, and benefits realization.
Better Business Cases
It is relevant to those involved in the selection and delivery of
Managing Benefits
business change initiatives (e.g. board members, change directors
and programme/project sponsors), portfolio, programme, project, MoV / MSP / P3O / PRINCE2
business change and benefits managers, and business case Project Planning & Control
writers and investment appraisers. Stakeholder Engagement
Find out more online at
www.apmg-international.com/MoP
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APMG International Certifications
ON BEHALF OF
FURTHER INFORMATION
Qualifications available:
Who is it for? FOUNDATION (multiple-choice)
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APMG International Certifications
ON BEHALF OF
FURTHER INFORMATION
Qualifications available:
FOUNDATION (multiple-choice)
Who is it for?
PRACTITIONER (objective-testing)
MSP certification is aimed at current and aspiring programme
managers. It is also highly relevant to those who require an ADVANCED PRACTITIONER (scenario-based essay)
understanding of the terminology, principles and themes of MSP,
including project managers, business change managers, senior You may also be interested in:
responsible owners and portfolio/programme office personnel. Better Business Cases
Find out more online at Managing Benefits
www.apmg-international.com/MSP Stakeholder Engagement
MoP / MoV / P3O / PRINCE2
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APMG International Certifications
ON BEHALF OF
FURTHER INFORMATION
Qualifications available:
Who is it for? FOUNDATION (multiple-choice)
PRACTITIONER (objective-testing)
P3O certification is aimed at individuals fulfilling management,
functional or generic roles within a portfolio/programme/project You may also be interested in:
support office environment aligned to P3O. Naturally, it also Change Management
applies to those aiming to establish a new support office Managing Benefits
environment based on the P3O framework. MoP / MoV / MSP / PRINCE2
Find out more online at Project Planning & Control
www.apmg-international.com/P3O Stakeholder Engagement
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APMG International Certifications
The contribution of tourism to economic territories, their environments and related economic development
impact when undertaking projects in the sector.
activity worldwide is estimated at some
5%, while it is estimated it generates PM4SD aims to ensure sustainable tourism projects and
initiatives that:-
10% of European Union (EU) GDP.
Make optimal use of environmental resources;
It is therefore critical that projects and initiatives undertaken
in this vital sector are managed effectively and are Respect the socio-cultural authenticity of host communities;
sympathetic to conditions specific to the sector. Ensure viable, long-term economic operations, providing fairly
PM4SD (Project Management for Sustainable Development) distributed socio-economic benefits to all stakeholders; and
has been designed as a methodology to be used by Support tourism policies at all levels that are competitive,
local, regional and national governments, companies and sustainable, modern, socially responsible and accessible to
stakeholders operating in the tourism and cultural sectors. all citizens.
Based on the world-renowned PRINCE2 project management
methodology, and tailored specifically to the tourism and cultural PM4SD was developed in conjunction with and is supported by
sectors, PM4SD addresses the need for a project management FEST - The Foundation for European Sustainable Tourism.
approach specific to the tourism sector that supports global FEST is a not-for-profit organization that supports governments,
objectives for sustainable tourism. organizations and academies to plan, deliver and manage tourism
projects and programmes with sustainability. Further information
Sustainability is a key underpinning to the PM4SD guidance,
on FEST is available via their website: www.festfoundation.eu.
aiming to ensure the protection and safeguarding of European
FURTHER INFORMATION
Qualifications available:
FOUNDATION (multiple-choice)
Who is it for?
PRACTITIONER (objective-testing)
PM4SD is tailored to suit the needs of everyone involved and interested in the
management of projects that develop sustainable tourism. This includes:- You may also be interested in:
Professionals involved in the day-to-day management of tourism initiatives (projects,
Better Business Cases
programmes, strategies) for sustainable development: project/programme managers
Managing Benefits
and executives, project officers and stakeholders, and tourist operators.
PRINCE2
Professionals involved in decision making at a local, regional, national or international
Project Planning & Control
level in the fields of sustainable development policy, tourism and cultural heritage
Stakeholder Engagement
management.
Find out more online at
www.apmg-international.com/PM4SD
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APMG International Certifications
PMD Pro training and certification is designed for project managers, team members Level 2 (multiple-choice)
and support staff working for NGOs on development and relief projects. You may also be interested in:
Find out more online at www.apmg-international.com/PMD-Pro AgilePM
Change Management
RESOURCES PRINCE2
PMD Pro training and learning resources are available from PM4NGOs Project Planning & Control
(www.pm4ngos.org) and LINGOs (www.lingos.com).
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APMG International Certifications
21
APMG International Certifications
ON BEHALF OF
based methodology for effective A controlled and organized start, middle and end
Regular reviews and assurance of progress against the plan
project management. and business case
It is based on a wealth of experience drawn from thousands Flexible decision points and management control of any
of projects undertaken in organizations around the world. deviations from the plan
With a strong focus on business justification, PRINCE2 provides Involvement of management and stakeholders at the right
a framework covering the wide variety of disciplines and activities points during the project
required within a project. Good communication channels between the project and
relevant business areas
Adopting PRINCE2 provides your organizations projects with:
A means of capturing and sharing lessons learned.
One of PRINCE2s greatest strengths is that it is truly generic;
the method can be applied to all types of projects regardless
of scale, industry, sector and geography.
FURTHER INFORMATION
Qualifications available:
FOUNDATION (multiple-choice)
Who is it for?
PRACTITIONER (objective-testing)
PRINCE2 certification is designed for current and aspiring project
managers. It is also relevant to other key staff involved in the PROFESSIONAL (assessment centre)
design, development and delivery of projects, including project
board members, team managers, project assurance and support
You may also be interested in:
personnel, and operational line managers/staff. Better Business Cases
Managing Benefits
Find out more online at
MoP / MoV / MSP / P3O
www.apmg-international.com/PRINCE2
PRINCE2 Agile
Project Planning & Control
Stakeholder Engagement
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APMG International Certifications
AGILE
ACCREDITED EXAMINATION INSTITUTE
ON BEHALF OF
It provides guidance on how to apply agile methods to the The strength of PRINCE2 lies in the areas of project direction
worlds most recognized project management method. and project management whereas agile has a very strong focus
on product delivery.
The PRINCE2 Agile framework covers a wide range of agile
concepts, including SCRUM, Kanban and Lean Startup. When PRINCE2 and agile are combined, project direction,
project management and project delivery are optimized to
create a complete project management solution.
FURTHER INFORMATION
Qualifications available:
PRACTITIONER (objective-testing
Who is it for?
PRINCE2 Agile training and certification is designed exclusively for You may also be interested in:
existing PRINCE2 Practioners seeking to apply agile approaches
AgilePM
to the worlds most recognized project management method.
Better Business Cases
Find out more online at Managing Benefits
www.apmg-international.com/PRINCE2Agile PRINCE2
Project Planning and Control
Stakeholder Engagement
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APMG International Certifications
FURTHER INFORMATION
Qualifications available:
FOUNDATION (multiple-choice)
Who is it for?
PRACTITIONER (objective-testing)
Project Planning & Control guidance, training & certification is
aimed at a variety of key project management roles including You may also be interested in:
planning managers & engineers and project control managers &
engineers. It will also benefit other roles including cost engineers, AgilePM
project managers and project support team members. Better Business Cases
Find out more online at Earned Value
Managing Benefits
www.apmg-international.com/PPC
Stakeholder Engagement
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APMG International Certifications
outcomes and driving benefits through Prioritize time and organize resources effectively
Generate buy-in and cooperation from key stakeholders
investment in change.
Remove obstacles to progress and success
Our Stakeholder Engagement scheme treats this area Draw on a range of experience and techniques for
of competence as central to what constitutes a high influencing people
performer.
Develop a reputation as a key player and influencer.
Based on the publication Practical People Engagement: Leading
Enabling individuals to identify, influence and lead key people
Change through the Power of Relationships, this certification
and groups, this certification will be of significant benefit to
helps candidates explore and develop this key competence area.
those tasked with delivering results and benefits from projects,
programmes and other change initiatives.
FURTHER INFORMATION
Qualifications available:
FOUNDATION (multiple-choice)
Who is it for?
Although primarily aimed at project and programme managers, You may also be interested in:
this certification is relevant to anyone seeking to lead, shape and
AgilePM
achieve positive outcomes from change (e.g. change managers
Facilitation
and business analysts).
Managing Benefits
Find out more online at
MoP / MoV / MSP / PRINCE2
www.apmg-international.com/StakeholderEngagement
25
The APMG Public-Private Partnerships
(PPP) Certification Program
Building APMG certified PPP Professionals
to tackle infrastructure challenges
A N I N N O V AT I O N O F
FUNDED BY
IT Governance,
Service Management
& Cyber Security
certifications
For Cyber Security & Resilience
Cyber Security Tools & Assessments
28 CESG Certified Professional (CCP)
31 GCHQ Certified Training
29 RESILIA
32 Cyber Defence Capability
For IT Governance Assessment Tool (CDCAT)
FURTHER INFORMATION
Qualifications available:
Who is it for? You can become qualified in one or more of the following roles,
with three levels of certification (Practitioner, Senior Practitioner
The scheme is designed for current and aspiring professionals
and Lead Practitioner) available for each:
in the cyber security/resilience field. The purpose of certification
is to enable better matching between employer requirements for IA Accreditor
cyber security specialists and the competencies of the staff or IA Auditor
contractors undertaking common cyber security roles. Communications Security Officer/ Crypto Custodian
The certification process is managed online via a CESG approved IT Security Officer/Information Security System Manager/
administration system. Find out more online at Information Security System Officer
www.apmg-ia.com Security and Information Risk Advisor
28
APMG International Certifications
ON BEHALF OF
to increase and attacks can have a Minimize damage from a security breach and support
fast recovery
devastating impact on key aspects of
an organization, including reputation, Build cyber resilience into existing processes
customer confidence and operational Establish a common language for cyber resilience across
an organization
continuity. And lets not forget the
financial impacts! Build confidence to design and deliver cyber resilient strategies
Build confidence amongst customers and suppliers
RESILIA is a portfolio of training, learning and certification
aimed at building Cyber Resilience across the organization, Authored and reviewed by a team of cybersecurity experts
from the boardroom down. and consultants, RESILIA has been designed to complement
existing standards and frameworks for cybersecurity by providing
It has been designed to highlight the importance of strategies guidance on how these controls can be selected, deployed and
and controls that enable effective response and recovery from managed in a way that is appropriate for the specific organization.
cyberattacks.
The RESILIA portfolio is underpinned by the Cyber Resilience Best
Practices guide and includes Foundation and Practitioner training
and certification alongside a range of supporting tools and resources.
FURTHER INFORMATION
Qualifications available:
FOUNDATION (multiple-choice)
Who is it for?
PRACTITIONER (objective-testing)
RESILIA training and certification is aimed at IT, security, risk and
other business professionals who need a greater understanding You may also be interested in:
of cyber resilience as part of their existing responsibilities.
COBIT 5
Find out more online at
ITIL
www.apmg-international.com/RESILIA
ISO/IEC 27001
CESG Certified Professional
29
Cyber Defence Capability
Assessment Tool (CDCAT)
Protecting your business with military
grade cyber defence
Feedback
Allows for benchmarking and easy and CDCAT
comparison across departments, Analysis assessment and
3
reporting
systems or your supply chain.
Instant, downloadable reporting.
www.apmg-cyber.com
Cyber Security assessments, standards, training and certification
GCT is based on the industry-respected IISP Skills Framework GCT is based on the industry-respected IISP Skills Framework.
and helps individuals and organisations easily and quickly Find certified training courses and further information at
identify high quality and relevant cyber security training. www.apmg-cyber.com/GCT
GCHQ has appointed APMG as the independent Certification
Body for GCHQ-approved cyber security training courses, due
to APMGs track record for accrediting quality training providers.
APMG HAS ESTABLISHED PARTNERSHIPS WITH KEY INDUSTRY BODIES TO DEVELOP A MARKET-LEADING PORTFOLIO
OF CYBER SECURITY ASSESSMENTS, STANDARDS, TRAINING AND CERTIFICATION
31
APMG International Certifications
www.apmg-cyber.com
Cyber Security assessments, standards, training and certification
escalating risks, understanding and Identifies vulnerabilities in all areas of your cyber defences.
managing your organisations cyber Details how to address gaps in cyber defences.
defences has become essential to Allows for benchmarking and easy comparison across
protecting your business. departments, systems or your supply chain.
Can be used to measure improvements or changes in
The Cyber Defence Capability Assessment Tool (CDCAT) vulnerability.
is a comprehensive way for organisations to assess their
Supports existing compliance programmes.
existing cyber defences, identify vulnerabilities and see
what improvements should be made. You can also be sure the assessment is against current threats as
CDCAT is regularly updated to reflect todays environment and not
CDCAT was developed by the Defence Science and Technology
the distant past.
Laboratory (Dstl), for the Ministry of Defence. Dstl is a
government organisation dedicated to ensuring that innovative Assessment method
science and technology contribute to the defence and security To undergo a CDCAT assessment, the scope of the system to be
of the UK. assessed is defined. This could range from a whole organisation,
Who is CDCAT for? to one main information system down to a single laptop. The risk
tolerance for the system (i.e. how much business risk is acceptable)
CDCAT is designed for any organisation that wants to confirm
is then agreed. This determines the controls and the level of
the effectiveness of its current cyber security controls, or is
maturity required to be effective against the current threats.
unsure on how to go about establishing its cyber defences.
If a control is not in place or is not being implemented effectively,
this is viewed as a vulnerability and will adversely affect the
capability of the organisation to withstand attack.
The scale of risk The easily repeatable assessment, depending on the scope, can
take as little as two hours, and produces a report immediately
90% of organisations reported that they had suffered a with full explanations. Frequent repetitions enable organisations to
security breach be responsive to cyber-criminals continuously evolving methods
Based on large organisations and check any enhancements made to their defences.
INFORMATION SECURITY BREACHES SURVEY 2015 Find out more at www.apmg-cyber.com/CDCAT
Email CDCAT@apmginternational.com to arrange a demonstration
APMG HAS ESTABLISHED PARTNERSHIPS WITH KEY INDUSTRY BODIES TO DEVELOP A MARKET-LEADING PORTFOLIO
OF CYBER SECURITY ASSESSMENTS, STANDARDS, TRAINING AND CERTIFICATION
32
APMG International Certifications
www.apmg-cyber.com
Cyber Security assessments, standards, training and certification
The Cyber Essentials scheme is an The Cloud Industry Forum (CIF) Code of
assurance framework developed by Practice is a self-certification process for
the UK Government and industry to Cloud Service Providers. Its purpose is
provide clear controls which enable to bring greater transparency, trust and
organizations to mitigate risk from confidence to doing business in the cloud.
common internet threats. The Code is a comprehensive framework that enables service
APMG is an approved accreditation body under the UK providers to benchmark their operations against standards
Governments Cyber Essentials scheme. We are responsible for developed by their peers and in many ways is a checklist for
appointing Certifying Bodies (CBs) to carry out Cyber Essentials best practice in the provision of cloud services.
evaluations and certify organisations which comply with the Find out more at www.apmg-cyber.com
requirements of the scheme.
Cyber Essentials certification is mandatory for organizations bidding
for government contracts that involve the handling of sensitive
information and providing certain ICT products or services.
APMG HAS ESTABLISHED PARTNERSHIPS WITH KEY INDUSTRY BODIES TO DEVELOP A MARKET-LEADING PORTFOLIO
OF CYBER SECURITY ASSESSMENTS, STANDARDS, TRAINING AND CERTIFICATION
33
APMG International Certifications
supply of IT services. Better information for the business processes and more
effective use by the end users
The Business Information Services Library (BiSL) framework
provides guidance on adopting a professional and systematic More productive interaction with the IT function
approach to the management of business information. Better return on their investments in the information provisioning
It interfaces with and complements other frameworks and Fewer surprises as a result of changes in the user organization,
certifications such as ASL2, BRMP, COBIT5, ITIL and business processes and the organizations environment
TOGAF. The ability to demonstrate that they are managing their
information as a valuable asset.
FURTHER INFORMATION
Qualifications available:
FOUNDATION (multiple-choice)
Who is it for?
ADVANCED (multiple-choice)
Business roles such as key users, business system
administrators, system owners, process owners, product You may also be interested in:
owners, information managers, business analysts, contract
ASL
managers who deal with demand and use of information
and technology COBIT 5
Customer facing senior ITSM professionals (e.g. Service ISO/IEC 20000
Managers, BRMs) who want a better understanding of ITIL
the activities on the other side of the fence in order to Lean IT
collaborate more effectively with their business counterparts
Auditors and process improvement consultants.
Find out more online at www.apmg-international.com/BiSL
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APMG International Certifications
of enterprise IT has never been more Maintain high-quality information to support business decisions
critical for organizations aiming to Achieve strategic goals and realize business benefits through
optimize service provision. the effective and innovative use of IT
Achieve operational excellence through reliable, efficient
COBIT 5 is the only business framework for the governance
application of technology
and management of enterprise IT. The latest edition
of ISACAs globally accepted framework provides the Maintain IT-related risk at an acceptable level and optimize
principles, practices, analytical tools and models to help the cost of IT services and technology.
increase the trust in, and value from, information systems.
Put simply, COBIT 5 helps organizations create optimal value
COBIT 5 helps business leaders address the needs of all from IT by maintaining a balance between realizing benefits and
stakeholders across the enterprise and ultimately maximise the optimizing risk levels and resource use.
value from information technology.
The scheme includes qualifications for cybersecurity with the
aim of addressing skills shortages in this rapidly evolving area,
helping organizations deal effectively with potential and actual
cyberthreats.
FURTHER INFORMATION
Qualifications You may also be
available: interested in:
Who is it for?
FOUNDATION ASL & BiSL
COBIT 5 certification is applicable to a wide range of roles
IMPLEMENTATION IAITAM
focused on IT governance, including IT/IS practitioners and
consultants, business and IT/IS management, CEOs/CIOs ASSESSOR ISO/IEC 20000
and IT/IS auditors. For Cybersecurity: ISO/IEC 27001
Find out more online at INCS*
ITIL
www.apmg-international.com/COBIT5 ASSESSOR FOR
Lean IT
SECURITY
*INCS = Implementing NIST Cybersecurity Framework using COBIT 5
35
APMG International Certifications
FURTHER INFORMATION
Qualifications available:
FOUNDATION (multiple-choice)
Who is it for?
ASL certification is aimed at practitioners, managers, process You may also be interested in:
consultants and quality managers in the application management
BiSL
domain who want to raise the quality of their application
management processes, skills and relationships with the partners COBIT 5
in their ecosytem. ISO/IEC 20000
Find out more online at ITIL
www.apmg-international.com/asl Lean IT
36
APMG International Certifications
pressure and scrutiny to deliver IT Understand the implications of change within ITIL service
delivery and develop change models
services in a robust, timely and cost
effective way. Assess potential benefits, risks, impacts and costs of
proposed changes in order to predict and analyze how
Focusing on keeping negative impacts of change to a change impacts process and people
minimum while at the same time improving the customer
Combine structure and application of key change
experience, the challenge of understanding how changes
processes with soft skills required to meet every day
impact systems is ever increasing.
challenges.
Our Change Analyst qualification helps candidates understand the
The Change Analyst qualification forms part of a series of role-
practical implication of change within an IT service environment,
based qualifications developed by APMG International and itSMF
providing the key competencies and practical experience required
UK and is aligned to the Skills Framework for the Information Age
to fulfil the role of a change analyst.
(SFIA).
Developed in partnership with itSMF UK and industry experts,
Change Analyst training and certification provides detailed,
practical knowledge based on industry good practice, enabling
candidates to develop change models and assess the potential
benefits, risks, impacts and costs of proposed changes.
FURTHER INFORMATION
Qualifications available:
FOUNDATION (multiple-choice)
Who is it for?
This qualification is aimed at individuals with a change analyst You may also be interested in:
role within a service management environment and other key staff
ITIL
involved with change management activities such as service asset
& configuration analysts and release & deployment analysts. Lean IT
37
APMG International Certifications
FURTHER INFORMATION
Qualifications available:
FOUNDATION (multiple-choice)
Who is it for?
Our Cloud Computing certification will benefit a wide range You may also be interested in:
of professionals including developers, system administrators, ISO/IEC 20000
IT technicians, development managers & executives, enterprise
architects, IT executives and project managers. ISO/IEC 27001
38
APMG International Certifications
Base (CMDB) is a crucial underpinning Understand, track and control key elements of an
source of information for an organizations organizations services and infrastructure
IT infrastructure, supporting the entire Implement and maintain a CMDB as expressed in ITIL
through understanding the terminology, concepts and best
Service Lifecycle in an ITIL context. practices
Without it, understanding, tracking and controlling Provide an organized view of data and a means of examining
the key elements of the organizations services and
that data from any perspective
infrastructure can quickly become an exercise in futility.
Understanding the terminology, concepts and best practices Plan, deliver, operate, govern and assign priorities to business
associated with a CMDB as expressed in ITIL is the key to its services
successful implementation and maintenance. Combine data from across IT operations into a single,
CMDB training and certification provides comprehensive insight consistent data store.
into the concepts underlying the Service Asset and Configuration CMDB has been recommended by IQC, an independent
Management process, as well as related concepts in other subgroup of itSMF International, as a complementary product
processes across the Service Lifecycle. to the ITIL portfolio.
FURTHER INFORMATION
Qualifications available:
FOUNDATION (multiple-choice)
Who is it for?
Individuals who require a detailed understanding of how to You may also be interested in:
create a CMDB and how it may be implemented to enhance
ITIL
the quality of IT service provision within an organization.
Lean IT
Other IT professionals for whom a better understanding of
a CMDB may positively influence their role and activities. Service Catalogue
Find out more online at
www.apmg-international.com/CMDB
39
APMG International Certifications
FURTHER INFORMATION
Qualifications available:
FUNDAMENTALS (multiple-choice)
Who is it for?
PRACTITIONER (coming soon)
The DASA Fundamentals course and certification is designed for
individuals involved in IT development, operations and service 3 x SPECIALIZATION (coming soon)
management, and others affected by DevOps and continuous You may also be interested in:
delivery. Typical roles include DevOps Engineers, Integration
Specialists, System / Network Administrators, Automation AgilePM
Architects, Application Developers / Software Programmers, Cloud Computing
Software Testers / QA and Business (Requirements) Analysts. ISO/IEC 20000
Find out more online at
Lean IT
www.devopsagileskills.org
40
APMG International Certifications
standard that allows organizations to effectively plan, establish, implement, operate, monitor, review,
maintain and improve a service management system.
demonstrate excellence and prove best
practice in IT service management. Certified individuals help their organizations to:-
The standard allows IT service provider organizations to Adopt and demonstrate compliance with a structured,
achieve conformance to a service management system internationally recognized approach to IT service management
that requires them to continually improve their delivery of IT Enhance service delivery and better fulfil customer requirements
services and aligns with the ITIL best practice framework. Achieve a competitive differentiator for tendering and
ISO/IEC 20000 includes the design, transition, delivery and procurement
improvement of services that fulfil requirements and provide Ensure IT service management practices are ready for the
value for both the customer and the service provider. scrutiny of internal and external audits
Establish an ongoing culture of continual improvement
and learning.
FURTHER INFORMATION
Qualifications available:
FOUNDATION (multiple-choice)
Who is it for?
PRACTITIONER (objective-testing)
ISO/IEC 20000 certification is designed for management and
support personnel involved in the design, transition, delivery AUDITOR (multiple-choice)
and improvement of IT services, equipping them with an You may also be interested in:
understanding of a best practice, internationally recognized
standard. COBIT 5
41
APMG International Certifications
ISO/IEC 27001
standard that provides the basis for Adopt and demonstrate compliance with a structured,
internationally recognized approach to information security
effective management of confidential management;
and sensitive information and the
Improve the storage, processing and transfer of business
application of information security and customer information, protecting confidential and
controls. sensitive information;
It enables organizations to demonstrate excellence and Achieve a competitive differentiator for tendering and
prove best practice in information security management. procurement;
ISO/IEC 27001 provides a model to establish, implement, Ensure information security practices are ready for the
maintain and continually improve an effective Information Security scrutiny of internal and external audits.
Management System (ISMS). The design and implementation Conformance with the standard requires commitment to
of the management system is tailored to the organizations continually improve control of confidential and sensitive
objectives, information assets, operational processes and information, providing reassurance to sponsors, shareholders
governing legal and regulatory security requirements. and customers alike.
FURTHER INFORMATION
Qualifications available:
FOUNDATION (multiple-choice)
Who is it for?
PRACTITIONER (objective-testing)
ISO/IEC 27001 certification is designed for management and
support personnel involved in the design, delivery, maintenance You may also be interested in:
and improvement of an ISMS and supporting resources,
COBIT 5
equipping them with an understanding of the application of this
ISO/IEC 20000
best practice, internationally recognized standard.
ITIL
Find out more online at
Lean IT
www.apmg-international.com/ISO27001
RESILIA
42
APMG International Certifications
ON BEHALF OF
FURTHER INFORMATION
You may also be interested in:
Who is it for? ASL & BiSL ISO/IEC 20000
ITIL certifications are tailored for all levels of individuals working in COBIT 5 ISO/IEC 27001
an IT service management environment, and those involved IAITAM Lean IT
in establishing and managing IT operations. IT Analyst Series Service Catalogue
Find out more online at
www.apmg-international.com/ITIL
43
APMG International Certifications
manufacturing and lean services Be familiar with and have knowledge of the basic concepts
of Lean and its core principles;
principles applied to the development
Be familiar with the use of several Lean IT analysis tools;
and management of information
Have an insight into what Lean IT can mean for an organization;
technology (IT) products and services.
Have an understanding of the application of the Lean
Lean ITs core concern is the elimination of waste, where philosophy in an IT environment;
waste is work that adds no value to a product or service.
Be able to apply the principles of Lean IT practices under the
Consultants and evangelists for Lean IT identify an abundance guidance of a Lean expert.
of waste across the business service production line, including
Many organizations have adopted Lean IT in order to increase
legacy infrastructure and fractured processes.
customer satisfaction and to achieve greater strategic and
By reducing waste through application of lean strategies, CIOs financial value.
and CTOs from companies around the world are driving IT from
the confines of a back-office support function to a central role in APMG is a founding member of
delivering customer value. The Lean IT Association (LITA)
whose goal is to establish a global
standard for Lean IT education and certification, providing a
valuable reference for Lean practitioners.
Find out more at www.leanitassociation.com
Our Lean IT certification is designed for any manager or specialist KAIZEN (multiple-choice)
working in an IT organization that could benefit from the principles LEADERSHIP (multiple-choice)
and insights of the guidance.
Find out more online at
You may also be interested in:
www.apmg-international.com/LeanIT COBIT 5
ISO/IEC 20000
ITIL
Lean Six Sigma
44
APMG International Certifications
FURTHER INFORMATION
Qualifications available:
FOUNDATION PLUS (multiple-choice)
Who is it for?
This qualification is aimed at people with the role of problem You may also be interested in:
analyst within a service management environment. It is also
Change Analyst
relevant to other key staff involved with problem management
activities (e.g. service desk & incident analysts, change analysts Service Level Analyst
and IT technical support staff). ITIL
Find out more online at Lean IT
www.apmg-international.com/ProblemAnalyst
45
APMG International Certifications
FURTHER INFORMATION
Qualifications available:
Who is it for? ANALYST (multiple-choice)
46
APMG International Certifications
searching, evaluating and purchasing Understand the business drivers in order to explain the
business case for Service Automation.
products online. The need for
organisations to go digital and be able to Discuss how Service Automation enables autonomous users
to procure, manage and adjust services through self-service
respond and provide for the self-service technology.
generation has never been so great. Explain the difference between Automated Deployment,
Additionally, the self-service generation is used to getting the same Service Delivery Automation and Serendipity Management and
levels of service in a professional environment as in their personal lives. describe their underlying processes.
This is a challenge facing almost all organizations. Outline the steps for completing a Service Automation Blueprint
The Service Automation Framework training and certification scheme to visualize services.
is underpinned by the publication Service Automation Framework: Understand the processes that underpin automated services
for the design and delivery of automated services. and how they need to be integrated to provide automated
The guidance one of the first to address this concept provides delivery.
a deep insight into the theory and methods of Service Automation. Explain the concept of Serendipity Management and how it
It offers the concepts by which any organization can automate its impacts the user experience.
services, go digital and enable them to offer self-service applications
The training and certification scheme was developed in
to their customers.
partnership with the Service Automation Framework Alliance.
The framework addresses service automation not as a technology Find out more at www.serviceautomation.org.
issue, but as a management and business process issue, showing
businesses how to meet the challenges of increasing automation.
47
APMG International Certifications
FURTHER INFORMATION
Qualifications available:
FOUNDATION PLUS (multiple-choice)
Who is it for?
Individuals who require a detailed understanding of how You may also be interested in:
to create and implement a service catalogue to enhance the CMDB
quality of IT service provision within an organization.
ITIL
Other IT professionals whose role requires an understanding Lean IT
of the service catalogue function and its interaction with
other processes or areas within IT.
Find out more online at
www.apmg-international.com/ServiceCatalogue
48
APMG International Certifications
FURTHER INFORMATION
Qualifications available:
FOUNDATION PLUS (multiple-choice)
Who is it for?
This qualification is aimed at people with the role of service level You may also be interested in:
analyst within a service management environment. It is also
Change Analyst
relevant to other key staff involved with service level management
activities (e.g. business relationship managers, supplier Problem Analyst
management personnel and IT/technical support staff). ITIL
Find out more online at Lean IT
www.apmg-international.com/ServiceLevelAnalyst
49
APMG International Certifications
In Partnership with
The International Association of Information Technology Asset IAITAM has appointed APMG International to manage the
Managers (IAITAM) has the only documented ITAM architecture accreditation of training organizations wishing to offer training
along with the only established certification program recognized in support of IAITAMs professional certifications.
worldwide.
IAITAM certifications offer individuals and their organizations the About IAITAM
following benefits:-
The International Association of Information Technology Asset
Significant reduction of compliance risks and penalties Managers, Inc. (IAITAM) is the professional association for
associated with software audits individuals and organizations involved in any aspect of IT,
software and hardware asset management.
Significant cost savings and improved management of IT
Find out more at www.iaitam.org
assets - the second largest expenditure of most organizations
FURTHER INFORMATION
Qualifications available:
Certified Hardware Asset Management Professional (CHAMP)
Who is it for?
Certified Software Asset Management (CSAM)
IAITAM certifications will offer value to those responsible for any
Certification in IT Asset Disposition (CITAD)
aspect of IT Asset Management and others within an organization
involved in the management of IT services. Certified Mobile Asset Manager (CMAM)
Certified IT Asset Manager (CITAM)
Find out more online at
www.apmg-international.com/ITAM You may also be interested in:
COBIT 5
ISO/IEC 20000
ISO/IEC 27001
ITIL
Service Catalogue
50
APMG International Certifications
In this section:
In this section:
Business Management
& Change Certifications
For Successful Change Management
52 Change Management
51
APMG International Certifications
Change Working in partnership with the Change Management Institute (CMI), the syllabus and exams
Management are based on The Effective Change Managers Handbook, designed to teach areas of knowledge
Institute defined by the CMIs Change Management Body of Knowledge (CMBoK).
FURTHER INFORMATION
Qualifications available:
Who is it for? FOUNDATION (multiple-choice)
Our Change Management qualifications are aimed at all PRACTITIONER (objective-testing)
individuals involved in organizational change, including current
and aspiring change managers. They are also relevant to You may also be interested in:
individuals involved in the design, development and delivery of
AgilePgM
change programmes, including change leaders, change agents
(e.g. Business Change Managers), change implementers (e.g. Facilitation
Programme/Project Managers), change support and operational
Stakeholder Engagement
line managers/staff.
Find out more online at
www.apmg-international.com/ChangeManagement
52
APMG International Certifications
APMG have partnered with experts in the field to enhance productivity and project management delivery;
develop a robust methodology and supporting enable more effective problem solving and stakeholder
training programme that provides the structure that engagement; and
enables specialists and managers to be able to encourage more effective business process improvement
facilitate effectively. activity.
FURTHER INFORMATION
Qualifications available:
Who is it for? FOUNDATION (multiple-choice)
Our Facilitation qualifications are aimed at all individuals (including PRACTITIONER (objective-testing)
managers, specialists, project managers, change agents,
business analysts, IT professionals and aspiring facilitators) who You may also be interested in:
need to achieve outcomes and address business issues through Change Management
group collaboration and participation.
PS Professional
Find out more online at
www.apmg-international.com/Facilitation Stakeholder Engagement
53
APMG International Certifications
FURTHER INFORMATION
Qualifications (belts) available:
Who is it for? YELLOW BELT (mulltiple choice)
Lean Six Sigma is designed for individuals at all levels involved in ORANGE BELT (mulltiple choice)
quality improvement and business performance management. GREEN BELT (multiple-choice + practical assessment)
Find out more online at BLACK BELT (multiple-choice + practical assessment)
www.apmg-international.com/LeanSixSigma You may also be interested in:
AgilePM
Lean IT
OBASHI
54
APMG International Certifications
ON BEHALF OF
organization has an upside and a downside Sharper focus on doing the right things properly
and involves some degree of risk. Reduced waste and fraud, bringing better value for money
Management of Risk (M_o_R) considers risk from different Improved management of contingent and maintenance
perspectives within an organization: strategic, programme, activities.
project and operational. M_o_R provides best practice guidelines and techniques for
M_o_R provides a robust yet flexible framework that allows risk analysis and management, the documents necessary for
organizations to assess risk accurately and consistently. managing a risk programme and a maturity model. It also shows
people how to embed these practices, review them, and where
Benefits include: necessary adapt them to changing circumstances.
A better base for developing strategy
An M_o_R health check can be used to establish how well risk
Greater confidence in decisions once taken management is embedded in an organization and consequently
how to improve it.
Greater competitive advantage
FURTHER INFORMATION
Qualifications available:
FOUNDATION (multiple-choice)
Who is it for?
PRACTITIONER (objective-testing)
M_o_R is aimed at business change managers, programme/
project managers, risk management professionals, business and You may also be interested in:
programme/project support staff, and others with responsibilities
for identifying, assessing, planning, or managing risks, or reporting Better Business Cases
on risk management activities across the organization. MoP / MSP / MoV
Find out more online at P3O / PRINCE2
www.apmg-international.com/MoR
55
APMG International Certifications
In Partnership with
management is vital to a successful 52% claimed contract leakage has resulted in claims or
dispute settlements.
business. In the news, we often hear about
An overwhelming 89% of IACCM members surveyed believe that
losses incurred in big-budget contracts. their contract management processes must improve.
By ensuring that contracts are managed properly, an APMG has partnered with IACCM to provide a series of training
organization is more likely to achieve its targets, improve courses that provide leading-edge knowledge in contracting
efficiency and ensure final outcomes meet original and commercial skills, policies and procedures. Training and
expectations. certification will enable individuals to achieve world-class
But we dont always get it right. Research conducted by The standards in contracting and relationship management.
International Association for Contract & Commercial Management
(IACCM) has highlighted the key contract and commercial issues About IACCM
organizations need to address, including:- The International Association for Contract & Commercial
9.2% of annual revenue is lost from the bottom line as a result Management (IACCM) is a not-for-profit membership
of weaknesses in contract management / commercial organization specializing in providing executives and practitioners
assurance with advisory, research and benchmarking services, as well as
training and certification for contract, commercial and relationship
77% of respondents note that contract leakage has caused management professionals. www.iaccm.com
project delay or cost over-runs
FURTHER INFORMATION
Qualifications available:
Who is it for? FUNDAMENTALS (multiple-choice)
PRACTITIONER (multiple-choice)
IACCM courses benefit those looking to develop their knowledge
and gain recognition of possessing strong contracting and ADVANCED PRACTITIONER (via IACCM only)
relationship management ability. The Fundamentals level is EXPERT (via IACCM only)
aimed at non-practitioners requiring basic knowledge of contact
You may also be interested in:
management, whilst the Associate level is aimed at contract and
commercial managers. BRMP Certification
Find out more online at Change Management
www.apmg-international.com/IACCM Finance for Non-Financial Managers
56
APMG International Certifications
The PS Professional identity and programme structure is a registered trademark of the PS Professional LLP. All rights reserved.
57
APMG International Certifications
FURTHER INFORMATION
Qualifications available:
Business Relationship Management Professional
Who is it for?
BRMP (multiple-choice)
BRMP training and certification is aimed at aspiring to intermediate-
Certified Business Relationship Manager
level BRMs, providing a solid, foundation-level knowledge of
CBRM (objective-testing)
effective business relationship management.
CBRM training and certification is intended for the intermediate to You may also be interested in:
advanced Business Relationship Manager, focusing on application
of effective concepts & techniques and advancing to the role of Change Management
strategic BRM. Facilitation
Find out more online at ISO/IEC 20000
www.apmg-international.com/BRMI
ITIL
www.brminstitute.org
58
APMG International Certifications
59
APMG International Certifications
FURTHER INFORMATION
Qualifications available:
FOUNDATION (multiple-choice)
Who is it for?
OBASHI is aimed at management professionals working in a You may also be interested in:
variety of key business areas, including IT service management,
COBIT 5
project/programme management, data quality management,
enterprise architecture and operations. ISO/IEC 20000
Find out more online at ISO/IEC 27001
www.apmg-international.com/OBASHI Lean IT
www.OBASHI.co.uk
Lean Six Sigma
60
APMG International Certifications
FURTHER INFORMATION
Qualifications available:
FOUNDATION (multiple-choice)
Who is it for?
Our Sourcing certification is designed for all professionals with a You may also be interested in:
role (or aspiring to a role) in managing IT services.
COBIT 5
Find out more online at ISO/IEC 20000
www.apmg-international.com/Sourcing ISO/IEC 27001
ITIL
61
APMG International Certifications
you interrupted by emails, phone calls, For the company and senior management:
EFFICIENCY (saving up to 1.5 hours per day, per worker)
colleagues and clients?
For managers and team leaders:
Do you find that at the end of the day your to-do list is j FACTS (transparency; know the workers workload;
ust as long as it was in the morning? make clear plans)
As the pace of communication gets faster organizations,
For the worker:
teams and individuals struggle to keep up with priorities.
WORK WITHOUT DISTRACTIONS (clear responsibilities,
Fortunately help is at hand.
reduce stress, less overtime)
AQRO HRM Stress-Free Efficiency reduces unplanned
AQRO provides managers with a disciplined but flexible approach
interruptions the main cause of working inefficiently. By
to resource management, allowing for greater visibility and control
intelligently structuring a departments activities, organizations
of resources. This in turn leads to increased productivity and cost
can foster stress-free and efficient human resource management.
savings.
AQRO equips your organization with a key competitive advantage
- providing managers, team leaders and staff with substantial
benefits during their daily business activities.
62
APMG International Certifications
organizations often need to embark The adoption of CHAMPS2 creates a structured environment
that facilitates fundamental change and improves the chances
upon radical change to deliver service of successful benefits realization. It enables organizations from
transformation. all sectors to:-
But how can change be achieved successfully and deliver Manage the entire lifecycle of change
quantifiable benefits, while managing risk?
Measure and deliver significant, tangible benefits
Organizations need to adopt a method that enables an effective,
vision-led and benefits-driven approach, focused on delivering Mitigate and reduce risks and costs
holistic change across organization structure, business processes Tailor the method to fit any scale of change
and technology.
FURTHER INFORMATION
Qualifications available:
FOUNDATION
Who is it for?
CHAMPS2 certification is aimed at current/aspiring change You may also be interested in:
managers and transformation team members.
Better Business Cases
It is also relevant to other key staff involved in the design,
Managing Benefits
development and delivery of transformational change
programmes, including change leaders, change agents, change PRINCE2 / MSP / MoP
implementers (e.g. project/programme managers) and change
support/operational personnel. Resources:
Find out more online at Website: www.champs2.info
www.apmg-international.com/CHAMPS2 Manual: CHAMPS2: Realising Transformational Change
www.apmg-businessbooks.com
63
APMG International Certifications
FURTHER INFORMATION
Qualifications available:
Single exam (multiple-choice)
Who is it for?
This certification is design for any managers requiring an You may also be interested in:
understanding of good financial practices to support decision
Better Business Cases
making, risk management, planning and other key management
BRMP
activities.
IACCM
Find out more online at
Managing Benefits
www.apmg-international.com/ffnfm
64
APMG International Certifications
65
Professional certifications designed to help individuals and
their organizations perform more effectively.
www.apmg-international.com
www.apmg-cyber.com