What are some of your communitys goals that the library could use to shape themselves around? This question is intended to get community members and stake holders to consider what goals and objectives they are currently working towards, would like to work toward, etc., that the library could help them achieve? In addition, this could be the beginning of a community member realizing that they are the owner of the library, and therefore its actions should support the community in all that it does.
CHAPTER 2: THE ARGUMENT FOR BETTER LIBRARIES What are some ways that your library can foster a role and responsibility in creating a more informed citizenry? Are there ways that your library is already doing this that you can share? This question is intended as a way to hone in on the programming and outreach necessary to be the library that our democracy needs us to be. This question is also a way for some libraries to share ways that this responsibility has been realized in this own communities, to foster debate and inspiration for other libraries considering tackling this role.
CHAPTER 3: THE MISSION OF LIBRARIES: EXPECT MORE THAN BOOKS How does your library support the intellectual and creative endeavors of its community members? This question is meant to bring the Library of Congress excellent mission statement to the forefront of conversion asking practitioners and community members where their institutions priorities really lie. This is also a way for librarians and community members alike to think of programming and services that could serve to support the intellectual and creative goals of the community what populations in your community could use the library to their benefit?
CHAPTER 4: FACILITATING KNOWLEDGE CREATION What are some of the ways that your library educates users on issues of online privacy and intellectual safety? This question is meant to be a brainstorming space for libraries to engage with a complicated issue teaching patrons the ways their information is being monetized and how they can protect themselves from intrusive monitoring by both the government and private companies and organizations as well. This also provides a space for libraries that have engaged with this issue to share their successes and failures as well.
CHAPTER 5: IMPROVE SOCIETY: EXPECT GRANDER How is your library working to fix the broken knowledge infrastructure in your community? In what ways is your library fostering creators and entrepreneurs throughout your community? This question is intended to provide a concrete example of how a library can begin the fight against a broken infrastructure system without it seeming like a goal too big for any library to handle. Instead, asking about support for creators in the community seems manageable and a benefit for everyone in the community, not just the creators, themselves.
CHAPTER 6: COMMUNITIES: EXPECT A PLATFORM How is your library allowing the community to share its passions? What are some ways that your library could allow for library users to become educators at the library? This question is meant to ask libraries if they are supporting the passions of their library users not just through collections, but also through sharing knowledge. This question continues the thread of the importance of knowledge and learning above collecting resources, and brings into focus the importance of allowing library users to showcase their expertise.
CHAPTER 7: LIBRARIANS: EXPECT BRILLIANCE What are some ways that your librarians are part of a larger participatory culture? What are some examples of times your librarians have worked together for a larger goal or outcome? This question is intended as a way to sum up one of the larger points of the chapter, being that librarians should focus on being more flexible and holistic. This question is also intended to nail down ways that librarians from different departments, with different specialties, can use those skills in novel ways for the greater good of the library on the whole, instead of just their department goals.
CHAPTER 8: ACTION PLAN: EXPECT MORE What are some things that your library has tried that have been successful despite hesitation? What are some things that have gone badly despite support from management and library members? This question focuses in on the aspect of play in creating a great library. This asks both librarians and library members to ponder the importance of trying new things despite the potential for failure, while also asking for reflection on past programs, services, and activities.