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Asias AI agenda

How Asia is speeding up global


artificial intelligence adoption

A briefing paper in association with


Asias AI agenda 1
Preface

Preface

Asias AI agenda is a briefing paper by MIT Technology Review. It is


based on surveys of business leaders from across the Asia Pacific
region conducted between September and October 2016. Further
insights were gained through in-depth industry interviews and are
included in this report. We would like to thank all participants in this
research project as well as the sponsor, human capital management
solutions provider ADP.

MIT Technology Review has collected and reported on all findings


contained in this paper independently, regardless of participation or
sponsorship.

November 2016

MIT Technology Review, 2016. All Rights Reserved.


2 MIT Technology Review

Contents

1. Executive summary 3

2. Introduction: AI and Asia 4

3. Positively inclined 5

4. Human Capital and AI 8

5. Aware, but unprepared? 10

6. Conclusion: Putting the AI in Asia 11

7. Survey demographics and firmographics 12

8. Infographics on AI 14

MIT Technology Review, 2016. All Rights Reserved.


Asias AI agenda 3
Executive summary

1. Executive summary

A
sia-based senior executives at global Executives also feel positively about AIs ability
firms believe that the impact of artificial to add value to their own industries, with the
intelligence (AI) and robotics on their business exception of financial service executives, who
performance in Asia will be profound and positive are generally less confident that automation and
and will be felt sooner than we may think. machine learning will create purely constructive
Outside of global robotics industry leaders Korea benefits for their industry.
and Japan, most of Asia currently lacks the depth
of technical skills and R&D facilities needed to keep Most C-suite respondents feel AI will significantly
pace with AI development. However, China, India, improve their own competitiveness in Asia,
and other large Asian economies generate a copious especially their process efficiency and their ability
amount of data, a tremendous natural resource to delve into customer data to achieve better
that is critical to pushing AIs capabilities forward. insight. Again, financial industry responses lagged
Ironically, given the commonly held view that AI will the average.
be responsible for disintermediation of jobs at all
levels, it is Asias massive human capital dividendthe Only a small percentage of respondents are
billions of constantly Internet-connected workers and currently investing in AI development in Asia. 25%
consumersthat will propel AI development in the of respondents, however, indicate that their firms
region farther and faster. have already made investments at a global level
MIT Technology Review surveyed over 60 Asia- and another 50% are considering doing so.
based senior executives to gather perspective on the
impact of AI and robotics on Asias business landscape. Some 70% of HR executives feel that AI and
Additionally, two dozen senior HR professionals robotics adoption will result in significant job losses
were polled to assess the impact on jobs in Asia in Asia over the next five years. Unsurprisingly,
and the future of their roles in particular. Several nearly all of these respondents feel these
in-depth interviews were conducted with AI industry technologies will have a major impact on their roles
technologists, investors, and application developers. and functions in the future.
The key findings of this research are as follows:
Specifically, HR managers and talent professionals
Overwhelmingly, respondents feel technological feel that their roles will evolve into broader, and
advancements in AI and robotics will have very more strategic, productivity management roles;
positive effects on most industrial sectors in Asia. two-thirds of them say their roles will encompass
the management of both human and artificial talent
They also believe even more strongly that these in the next five years.
technology advancements will specifically improve
their own firms competitiveness.

MIT Technology Review, 2016. All Rights Reserved.


4 MIT Technology Review

2. Introduction: AI and Asia


Asias quest for technology innovation and sustained economic growth drives
tremendous investment in AI

S
peculation on the future of artificial intelligence MIT Technology Review has conducted surveys
(AI) and robotics technologies often posits and interviews across Asia in developing this report,
a binary outcome: either AI will profoundly which assesses how recent advancements in AI and
increase efficiency and convenience for the worlds robotics are impacting Asias business landscape,
economies and its people, or it will irrevocably disrupt looking at the efforts that Asian governments,
(if not destroy) nearly every established industry and research institutes, and venture capitalists are making
the livelihoods they all support. to hasten their development.
The reality will lie between these two extremes.
Based on research gathered from surveying Asian
business leaders and human resources and AI
professionals, this report argues that AIs future will
cleave much more closely to the positive outcome.
Moreover, this future appears to be approaching
quickly: advances in deep learning and the rapid
expansion of process automation in such diverse
sectors as manufacturing, transportation, and
financial services mean that AIs impact is growing
exponentially with each passing year. Decision makers
in all organizations must now begin to understand
how AI will alter their own operational processes and
those of suppliers, partners, and customers.
Asias business landscape is poised not only to
benefit greatly from AIs rise, but also to define it.
Asias quest for technology innovation and sustained
economic growth drives tremendous investment in
the space. Japan and Korea are looking to infuse all
manner of consumer electronics with intelligence.
China is attempting to complement and extend, rather
than replace, human labor to maintain its dominant
role in global manufacturing. China is also striving to
build up its intellectual property reserves to ensure
that its own firms are globally competitive in the
creation of AI and robotic technologies. Singapore Asias business landscape is
and Hong Kong are in a race to become leading
financial technology hubs, seeding investment in AI
poised not only to benefit greatly
tools in financial service applications. from AIs rise, but to also define it

MIT Technology Review, 2016. All Rights Reserved.


Asias AI agenda 5
Positively inclined

3. Positively inclined
Executives feel positively about AIs ability to add value to their industries

S
urvey respondents were asked whether they increase in the industrys value and efficiency).
felt robotics and AI would have a constructive Across industry sectors, responses were positive
or a destructive effect on several market over 3.8. They were higher in more technology-
segments; their responses were ranked from 1 (AI dependent industries such as information
adoption would result in the destruction of jobs technology and communications (ITC), logistics,
and processes) to 5 (AI would bring a significant and manufacturing.

Figure 1: AIs impact on industries in Asia


(1 being least positive, 5 being most positive)

Chemicals* 3.7

Commodities* 3.5

Consumer 3.9
goods, Retail 3.9

Financial 3.7
services 3.9

Information 4.1
technology & 4.1
communications

Manufacturing 4.6
4.1

Pharma,
4
Healthcare*

Professional 4
services 3.7

Property, 3.5
Construction 3.6

Transport, 4.4
Logistics 4.1

1 2 3 4 5
Respondents within the sector Average

* Sectors for which only the Average metric had a statistically significant number of respondents.
Source: MIT Technology Review

MIT Technology Review, 2016. All Rights Reserved.


6 MIT Technology Review

only industry cohort that did not feel as positive as the


Most CEOs surveyed feel AI will respondent average was the one from the financial
service industry. On average, industry respondents
bring positive benefits to their own felt most encouraged about the positive impact AI and
industryexcept executives automation would have on their own competitiveness,
ranking it 4 out of 5. Once again, the optimism from
from the crisis-plagued financial respondents in retailing, ITC, and manufacturing

service industry industries was higher than the averagewhile


sentiment from the financial service industry was
noticeably lower.
Tellingly, respondents were even more inclined to The relative caution and pessimism among
see positive benefits from AI for their own industry: financial sector respondents could have to do with
most industry participants ranked the impact of past experiences. The 2007 global financial crisis
AI on their own sector higher than the average. may not have started in Asia or hit the regions banks
Respondents from one sector, however, were actually and financial institutions as hard as it did elsewhere,
more pessimistic: those from the financial service but the fallout, and the lingering regulatory and
industry on average saw AI as a positive influence, compliance burden it created, plague Asian banks
yet many also felt that automated processes and to this day. Moreover, mini-crises fomented by new
machine-based transactions would destroy value in technologies constantly punctuate the industry
their industry. landscape; flash crashes, for example, are fast,
Banking industry fears of artificial intelligences sharp stock market plunges brought about by the
destructive potential were also revealed when combination of human error and algorithmic trading.
respondents were asked to rate the impact that Financial industry respondents may have these events
these technologies would have on Asias industrial, in the back of their minds when considering what
policy, and competitive landscape. Overall, survey artificial intelligence means for their future.
respondents felt that advances in artificial intelligence Modest reticence from finance respondents
would significantly boost Asias competitiveness as a aside, AI has the potential to affect a number of
manufacturing and service center, benefit government Asias development challenges, from food security
policy makers in their attempts to boost innovation, to public safety, transportation networks, and health
and increase overall industry growth prospects. The care. Lin Yuanqing, the director of the Institute of

Figure 2: AIs impact on Asias business landscape


What degree of impact will advancements in AI and robotics have over the next five years?
(1 being least positive, 5 being most positive)

4
3.9 3.9 4
3 3.7 3.5

2
1
Asias manufacturing Asias service Asias tech and innovation My industrys My companys
competitiveness industries government policies growth prospects competitiveness

Source: MIT Technology Review

MIT Technology Review, 2016. All Rights Reserved.


Asias AI agenda 7
Positively inclined

Deep Learning at Baidu Research (known as Baidu


Figure 3: AIs impact on growth and competitiveness IDL), believes that all this is coming to a head at
once: It is impossible to point to an industry that
What degree of impact will advancements in
will be first to adopt AI. Public transportation,
AI and robotics have over the next five years?
logisticsnearly every critical infrastructure platform
(1 being least positive, 5 being most positive)
can benefit from it, and they are all interconnected.
AI will come to all industries at once, and it will come
My industrys sooner than we think.
growth prospects
AI industry executives feel that two linked factors
My companys
competitiveness will allow autonomous and intelligent applications
to proliferate somewhat simultaneously. One is the
growth of big data in Asia, fed by many hundreds of
millions of people in densely populated cities who are
Consumer/
Retail connected to the mobile Internet. Data is the most
3.9
important resource for successful machine learning
4
development, says Professor Zhang Yue, a machine
language researcher at the Singapore University of
Technology and Design. And mobile data, large in
volume and rich in context, provides AI developers
Financial with a large amount of useful data. The harnessing
services of big data through analytics gives rise to the second
3.6 factor driving AI development: firms are increasingly
3.6 willing not only to use analytics to increase their
own business performance, but to borrow and share
automated process insight across sectors.
A successful ecosystem for AI development
Information requires four input factors, according to Baidu
technology & IDLs Lin: Big data, the continuous production of
communications algorithms, massive computation power, and big
4.3 applications. Lin describes this last factor as the
4.2 most crucial: applications that attract a large number
of users quickly drive usage, interaction, and data
creation to create a positive development loop for
deep neural networks, which are increasing in scale
and capability as processing power becomes ever
Manufacturing
cheaper and more plentiful.

4
4.2
Data is the most important
resource for successful machine
Professional
learning developmentand
services mobile data provides AI
3.6 developers with a large amount of
Source: MIT Technology Review
4.1
useful data.
Zhang Yue, Professor, SUTD

MIT Technology Review, 2016. All Rights Reserved.


8 MIT Technology Review

4. Human capital and AI


Tremendous change is imminent in the profession of human resources

I
n addition to compiling senior executives In his view, this not only heightens anxieties for
views about AIs impact on the Asian business talent managers within enterprises but influences
environment, we surveyed two dozen senior human government policy makers as well. Asian governments
resource executives in AsiaHR directors, recruiting are particularly suspicious of the threat AI poses to
consultants, and talent acquisition headsto their efforts to transform skills in the labor force,
understand their views on AIs potential to disrupt he says, noting that governments should be more
talent management. focused on ways to retrain displaced workers rather
The results revealed an assumption that than defending existing jobs from disintermediation.
tremendous change is imminent in the profession of The views of the industry professionals surveyed
human resources: 70% of respondents feel that AI suggest that enterprises may soon be shifting
and robotics will lead to substantial job losses in Asia their practices in human resource management to
over the next five years, underscoring a long-standing achieve that focus. Nearly all respondents felt that
anxiety that many in Asia feel when considering their professions would be significantly altered with
the impact of new technologies. The pace of work the advent of AI. However, they also felt that these
displacement in Asia will be at a much faster rate, changes would be positive. Rather than the HR
because of the relatively higher percentage of function narrowing as robots replace workers, the
low-skilled jobs in the labor force relative to more majority of respondents thought that it would be
developed economies says Tak Lo, a partner at Hong expanded to oversee the management of both human
Kongbased AI accelerator Zeroth.AI. and machine productivity.

Figure 4: Human resources

Will advancements in AI and robotics lead to substantial job losses in Asia over the next five years?
(% of respondents)

Yes (70.8%) No (29.2%)

Will these technologieshave a major impact on the role and function of the HR chief?
(% of respondents)

Yes (87.5%) No (12.5%)

How will the role of the HR functionchange with advancements in AI and robotics?
(% of respondents)

HR will be tasked with managing overall productivity, HR will keep managing people,
and therefore both man and machine (66.7%) and only people (33.3%)

Source: MIT Technology Review

MIT Technology Review, 2016. All Rights Reserved.


Asias AI agenda 9
Human capital and AI

AI industry professionals echo this positive view


of the technologys ability to enhance, rather than
replace, jobs. The notion that robots will soon steal
This is not scary. All our work lives
jobs at any skill level and decimate entire professions will be complemented, for the
is an exaggerated one, according to Baidu IDL
director Lin Yuanqing. Even the best robotic financial
betterwe are not going
analyst is only going to prepare a report at 70% of the to be replaced.
capability and insight of its human counterpart, he
says, though admitting that it will happen in a fraction Lin Yuanqing, Director, Baidu IDL
of the time. This is not scary. All our work lives will
be complemented, for the betterwe are not going
to be replaced. Despite AIs rapid advances (or
perhaps because of them), skepticism remains, and
the industry is taking pains to address the doubts.
Recently, an industry coalition called the Partnership
on Artificial Intelligence to Benefit People and
Society was formed by some of the worlds largest
technology firms, including Facebook, Google, and
Amazon. But while this groups almost apologetic
name suggests that its main function is to stem
the rise of job-robbing machines, the initiatives
primary role is to engender collaboration around
data gathering and analysis to accelerate cognitive
learning and drive further AI insight.

MIT Technology Review, 2016. All Rights Reserved.


10 MIT Technology Review

5. Aware, but unprepared?


Only a small percentage of companies are currently investing in AI development in Asia

D
ecision makers at Asian-based firms are firmly Asian governments feel they need to take to mitigate
convinced of the benefits AI and automation with technology progression, he says.
technology will bring to their own prospects In China, the hope is to use automation to bolster
and the regions economy as a whole, but most labor productivity as the countrys workforce ages
have not yet committed resources to capitalize on and shrinks. Over the longer term, China hopes to
these beliefs. A small percentage of respondents build a domestic manufacturing capability in industrial
indicate that they have invested in AI in Asia, and robots and, by extension, in process automation and
nearly 20% say they have robotics and automation artificial intelligence. Singapore, by contrast is into a
commitments in the region. Larger percentages little bit of everythingfintech, autonomous driving,
indicate that they have AI or robotics investments automated customer support, says Tak. Autonomous
at a global level, and fully half indicate that they are driving is considered one of the most likely AI-enabled
considering AI investments. applications, observes Professor Zhang of the
While multinational firms may not be committing Singapore University of Technology and Design, but
resources to AI development in Asia yet, domestic largely as an anchor for establishing a broad-based
industries across the region are most certainly doing AI innovation platform. Singapore is aligning its policy
so, driven by a traditional response of policy makers objectives across multiple sectorsurban mobility,
in the region, according to Zeroth.AIs Tak Lo: The financial data science, health carein an effort to
external shocks that can happen create risk that elicit the synergies across them and speed up AI
development overall, he says.
Asia as a regional economy is poised not only to
Figure 5: AI investment plans benefit greatly from advancements in AI and robotics
(% of respondents) technologies, but to also define themand perhaps
to lead their future development. AIs rise will create
a seismic shift in the processes that senior managers
20 use to manage talent, growth, and productivity across
13
25 nearly every industry sector. Asian businesses stand
to leverage AIs rise faster, thanks to the virtuous
Automation/
43
AI (analytics,
Robotics cycle created by Asias technology investments and
machine
learning or other the organic growth of big data.
AI capabilities)
50 13 18

18
AIs rise will create a seismic
shift in the processes that senior
We have invested globally We are considering investment managers use to manage talent,
We have invested in Asia We have no plans to invest growth and productivity, across
Source: MIT Technology Review
nearly every industry sector
MIT Technology Review, 2016. All Rights Reserved.
Asias AI agenda 11
Conclusion

6. Conclusion: Putting the AI in Asia


A holistic view of productivity development across an entire firm and its assets
is emerging

A
sian business leaders need to adopt an Aware, but unprepared. C-level executives surveyed
extreme openness to successfully capitalize also firmly believe that process automation will not
on todays AI and automation trendsa only improve their own business performance but
willingness to actively collaborate in data analytics impact industry growth overall. Yet only a small
projects and share best practices and insight percentage of respondents indicate that they are
resulting from their own process automation efforts. currently investing in AI or robotics in Asia, and
These technologies may have powerful effects on although many more say they are considering
an individual firms competitiveness (as business investment, it is clear that business leaders in the
leaders assume in the survey results), but the quest region must take more active steps to prepare for AIs
for competitive advantage cannot blind business rapid rise.
leaders to the greater benefits of collaboration, in
much the same way that competitive AI developers Change Asias workers can believe in. Most Asia-
themselves are increasingly pooling resources based human resource professionals surveyed feel
to accelerate their collective progress. It will also AI and automation will soon create significant job
require leaders to champion process improvements losses in the region. At first glance, this outlook paints
based on automation and machine learning that are a bleak picture for Asias workers, who mostly live
integrated into their firms broader talent management in economies where automation threatens the very
programs. AI may start to disintermediate roles and entry-level jobs upon which they depend to build skills
responsibilities across Asias economies, but it will and advance careers. But when asked what sort of
enhance and redefine far more, while increasing the impact this would have on the profession overall, most
productivity of all workers. HR industry participants believed that their roles would
The research undertaken for this report evolve and expand so that they would manage and
has elicited three primary take-aways for senior develop both human capital and inputs from machines.
executives managing businesses across Asia: The emergence of a holistic view of productivity
development across an entire firm and its assets,
AIs big bang. The C-level executives surveyed and AI coupled with the high hopes Asia-based senior
industry experts interviewed are largely aligned in the executives have for AIs influence on their firms
belief that AI and robotics will impact every industry success, means it is likely that business leaders
significantly, positively, and all at once. Rising investment will focus their investment and adoption efforts on
in process automation in Asian manufacturing tends complementing and enhancing job functions with
to focus much of the industrys attention, with good automation, rather than eliminating them.
reason: three Asian countriesChina, Korea, and
Japanpurchased nearly half the worlds shipments of
250,000 articulated robots last year. But importantly,
survey respondents largely felt that most other sectors,
from retail to logistics, would benefit equally from AI
technology. AI industry executives feel that big datas
growth in Asia will allow autonomous and intelligent
applications to proliferate across almost all industries in
the region more or less simultaneously.

MIT Technology Review, 2016. All Rights Reserved.


12 MIT Technology Review

7. Survey demographics
and firmographics

O
ver 60 Asia-based senior decision makers were CEOs, and a further 20% of respondents
responded to our 10-question survey. We were CFOs or other C-suite executives. The
sought their opinions on advancements in majority of our respondents were executives at
the artificial intelligence and robotics industries, and large multinationals headquartered outside of Asia;
we asked how these industries would impact growth roughly equal percentages reported that their head
prospects for Asian business. offices were in Europe, North America, or the Asia-
Our respondents were senior regional decision Pacific region. Over 70% of respondent firms had
makers from over a dozen industries, with large global annual revenues of over US$1bn, and over a
representation from the financial service industries, quarter represented firms with turnovers in excess of
consumer goods and retail, and professional US$10bn annually.
service sectors. More than half of our respondents

Figure 6: Respondent demographics and firmographics


(% of respondents)
Industries
.6
.3

.3

5
3

.1
7.9

7.9
1.6

1.6

1.6
1.6

1.6
20
14

14
6.

9.
11

Chemicals Consumer goods, Retail Engineering Financial services Hotels, Leisure


Information technology & communications Manufacturing Media, Marketing Pharma, Healthcare
Professional services Property, Construction Transport, Logistics Other

Roles
.3
.7
5

7.9
1.6
54

14
12
9.

CEO/Managing Director/President CFO CIO CXO Director of Sales and/or Marketing Other Director-level

HQ
.9

.6
.3

2
34

28
33

3.

Europe North America Asia Australasia

Size of firm
.9

.3
8
.1

27

27
15

14
4.
11

<$50m $50m to $500m $500m to $1bn $1b to $5bn $5bn to $10bn > $10bn

Source: MIT Technology Review

MIT Technology Review, 2016. All Rights Reserved.


Asias AI agenda 13
Survey demographics and firmographics

Within the region, most respondents were


based in Southeast Asia, where their firms Figure 7: Regional presence
(% of respondents)
regional headquarters were located, with
sizable numbers based in Greater China and
South Asia as well. 14.8

Respondents managed diversified 16.9 3.3


businesses across Asia. A third reported direct
manufacturing presence in the region, roughly 9.6
42.2
equally present across China, Southeast Asia, 52.5 Regional HQ
Respondent
and South Asia. Over half reported sales, location 27.9
distribution, and investment activities in each
21.7
of those Asian regions. Respondents managed
diversified businesses across Asia. A third
9.6
reported direct manufacturing presence in the
region, roughly equally present across China, 1.6
Southeast Asia, and South Asia. Over half
reported sales, distribution, and investment
activities in each of those Asian regions. ANZ Greater China East Asia (Korea, Japan)
ASEAN India/South Asia
Source: MIT Technology Review

Figure 8: Regional activities


(% of respondents)

ANZ Greater China East Asia ASEAN South Asia

7.9 12.7
Manufacturing 25.4 27 30.2
presence

Direct wholesale
34.9 44.4 36.5 54 42.9
and/or retail
activities

Third-party 25.4 27 27 39.7 34.9


distribution or
franchises

14.3
19
Investment 33.3 39.7 47.6
activities

Source: MIT Technology Review

MIT Technology Review, 2016. All Rights Reserved.


14 MIT Technology Review

What Is AI? A Time Line of AI


It has grown up out of many different After a century of ups and downs,
artificial intelligence is getting smarter.
1914
disciplines and has many denitions. In what would come to be described as the
Here is ours. worlds rst computer game, Spanish inventor
Leonardo Torres y Quevedo debuts El

1943
A
Ajedrecista, a machine that can automatically
rticial intelligence, as we
play chess thanks to a simple algorithm built into
use the term in this report, is
Neuroscientist Warren McCulloch and its mechanical design.
an evolving constellation of
technologies that enable computers to logician Walter Pitts present a calculus
simulate elements of human thinking based on neuron-like logic units that can
learning and reasoning among them.
Regular improvements in Googles
search algorithm, for example, come
be connected together in networks to
model the action of a real brain. 1950
In a paper that helps establish a practical goal
frommachine learning, a type of AI that
programs systems to learn from data, for articial-intelligence research, Alan Turing
proposes a game to answer the question Can
nd patterns in it, and make predictions
about it. The same technology has
been pivotal to voice and image
1956 machines think? He predicts that by 2000
computers will be able to pass as human more
recognition as well as advances in self- John McCarthy, Marvin Minsky, and than 30 percent of the time.
driving cars. Integral to many recent Claude Shannon organize a summertime
improvements in the eld is a form of research meeting at Dartmouth that

1958
machine learning called deep learning. brings together the leading thinkers
Looselymodeled on the way neurons on information theory, articial neural
and synapses in the brain change networks, and symbolic logic, christening
as they are exposed to new input, it the eld articial intelligence. Oliver Selfridge presents a paper in England
has been used independently or in describing Pandemonium, a new model of a
combination with other AI approaches neural network based on lower-level data
to help machines tackle tricky tasks and demons working in parallel with higher-level
exhibit something resembling intuition,
in some cases performing tasks better
than humans.
1960 cognitive demons in order to perform pattern
recognition and other tasks.
Frank Rosenblatt demonstrates the
Mark I Perceptron, an attempt to create
an articial neural network for image
recognition that the New York Times
calls the rst step toward a computer
1961
able to walk, talk, see, write, reproduce ... Marvin Minsky publishes his foundational paper,
and be conscious of its existence. Steps Toward Articial Intelligence.

Placing That Face 4


Percentage error in face recognition

3.67

As of 2015, groups 3
reported different results
using AI techniques like
deep learning on large 2
1.65
data sets, but computers
are sometimes better 1 Human
than humans at 0.53 0.37
recognizing a face. 0.23
0
Chinese
Microsoft Facebook Google Baidu
University of
Hong Kong

Source: MIT Technology Reviews AI Takes Off Business Report

MIT Technology Review, 2016. All Rights Reserved.


Asias AI agenda 15
Infographics on AI

2004 2011
DARPA sponsors its rst Grand IBMs Watson defeats Jeopardy! champions
Challenge, which pits research teams Ken Jennings and Brad Rutter in a televised

2000 against each other to design driverless two-game, three-night face-off that ends with
vehicles capable of independently the computer amassing more than three times
traversing the Mojave Desert. the winnings of its human competitors.
Cynthia Breazeal designs a sociable
humanoid robot named Kismet that is
able to express emotion and recognize
1997
2012
cues from interaction with humans.
IBMs Deep Blue chess computer
avenges its prior defeat to world A team from Geoff Hintons lab wins

1987 champion Garry Kasparov in a tense


match commemorated in a documentary
lm, The Man vs. the Machine.
the ImageNet Large Scale Visual
Recognition Challenge with deep-
Ernst Dickmanns and collaborators equip learning software that could within ve
a Mercedes van with video cameras, guesses identify a thousand types of
objects about 85 percent of the time, a
1984
microprocessors, and other electronics to
demonstrate autonomous driving at almost 60 huge improvement in accuracy.
miles per hour. After much other AI research falls

2014
short, DARPA cuts the projects budget. Douglas Lenat begins the Cyc project, an
ambitious attempt to create a common-

1979 sense knowledge base that can


eventually become self-educating. Little
progress is seen for decades.
Google acquires DeepMind
Technologies, a small London-based
A backgammon program developed by startup focused on deep learning,
Hans Berliner defeats the reigning world a relatively new eld of articial
champion in a match, the rst time a
computer has defeated a champion-level
competitor in an intellectual game.
1972 intelligence that aims to achieve tasks
like recognizing faces in video or words in
human speech.
AI takes a hit when philosopher Hubert
Dreyfus publishes What Computers

1966
Cant Do, a manifesto challenging the
predictions of AI researchers, and scientist
James Lighthill pens a pessimistic review
2016
Googles AlphaGo decisively beats the
Joseph Weizenbaum demonstrates ELIZA, of progress in AI research in the U.K., world champion of the complex board
the worlds rst chat program, which is able to leading to funding cuts. game Go.
converse using a series of preprogrammed
phrases, sometimes to comic effect.

Improving Translation With this many


By adding industry- and company-specific words, sentences, translated
and translated documents, Microsoft has created tools that sentences to
Translation quality

help users improve translation. work with,


Translated system begins
sentences learning new
added to terms in their
Adds industry improve business
Focused or business tone and context
Translation is by type of terminology
specific words
done without content to be only
customization translated

Microsoft Translator Standard 1,000-5,000 5,000-50,000


Dictionary
Models Category Parallel Sentences Parallel Sentences

Source: MIT Technology Reviews AI Takes Off Business Report

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