Natthakarn

NatthakarnThongkaew
Thongkaew 5815PhoenixDr.Apt18
Dallas,TX75231
ITSpecialist 214.777.2457
natthakarn.thongkaew@gmail.com

Objective ExperiencedComputerScientistandproblemsolverseeking
opportunityasNetworkEngineer,NetworkAdministrator,System
Analyst,orSystemAdministrator.

Skills ITManagement,Remotemonitoringandmanagement,Windows/Mac
OperatingSystem,WindowsServer,PrintServer,SurveillanceSystem,
InventorySystem,TimeClockSystem,CardScanSystem,Network
SwitchingandRouting,Java,PL/SQL

Experience TexasA&MUniversity-Commerce/GraduateAssistant
JANUARY2017-PRESENT,COMMERCE,TX
TeachingAssistantMathematicsDepartment.
ProvidecalculusIandpre-calculustutoringforundergraduatestudent.
Continuestudyingsystemnetworkingandmanagement

HarmonyPublicSchool/ITSpecialist
SEPTEMBER2016-NOVEMBER2016,GARLAND,TX
Providetechnicalsupportforschool.
Setuphardwareequipmentandsoftware.
Manageinventorysystem.
WorkonWindowsServer/Clientenvironment.
Managesurveillancecamerasystemincludingcameraserver.
Troubleshootandprovidesolutionsforsoftware,hardware,and
computersecurityissues.

CompanyH2GlobalInc./ITTechnicalSupport
AUGUST2014-AUGUST2016,ADDISON,TX
Providetechnicalsupportremotely,bytelephone,andinperson.
Setuphardwareequipment,software,andprovidesupportforclients.
Troubleshootandprovidesolutionsforsoftware,hardware,and
computersecurityissues.
Monitortheremotemonitoringandmanagement(RMM)tooptimize
systemfunctionalityandperformanceandtoensurethebestcustomers
experience.
 AvalantCo.,Ltd./ITTechnicalsupport
OCTOBER2006-AUGUST2008,BANGKOK,THAILAND
Providedtechnicalsupportforproductionteam.
Performeddataverificationandvalidation.
Communicatedwithdevelopmentteamandclients.
ProvidedrecommendationsforsolutionswithprogramsusingJava,
PL/SQL,etc.

Education TexasA&MUniversity-Commerce/MasterofSciencein
ComputerScience
2014,COMMERCE,TX,USA

CollinCountyCommunityCollege/AssociateDegreeinCisco
SystemComputerNetworkingTechnology
2012,PLANO,TX,USA

MaejoUniversity/BachelorofScienceinComputerScience
2008,CHIANGMAI,THAILAND