V3 Upg 2328457ins 1 00

GE Medical Systems
Technical
Publication
Direction 2328457INS
Cat Number H45011BP
Revision 1
GE Medical Systems
Vivid 3 BT00 to BT00 Pro-02 P509
Upgrade Procedure
ADVANCED SERVICE DOCUMENTATION

PROPERTY OF GE
FOR GE SERVICE PERSONNEL ONLY
NO RIGHTS LICENSED - DO NOT USE OR COPY
DISCLOSURE TO THIRD PARTIES PROHIBITED
Copyright 2002 by General Electric Co.

GE MEDICAL SYSTEMS PROPRIETARY TO GE
DIRECTION 2328457INS, REVISION 1 VIVID 3 BT00 TO BT00 PRO-02 P509 UPGRADE PROCEDURE
Important Precautions
THIS SERVICE MANUAL IS AVAILABLE IN ENGLISH ONLY.

IF A CUSTOMERS SERVICE PROVIDER REQUIRES A LANGUAGE OTHER THAN
ENGLISH, IT IS THE CUSTOMERS RESPONSIBILITY TO PROVIDE
TRANSLATION SERVICES.
WARNING DO NOT ATTEMPT TO SERVICE THE EQUIPMENT UNLESS THIS SERVICE
MANUAL HAS BEEN CONSULTED AND IS UNDERSTOOD.
FAILURE TO HEED THIS WARNING MAY RESULT IN INJURY TO THE SERVICE
PROVIDER, OPERATOR OR PATIENT FROM ELECTRIC SHOCK, MECHANICAL
OR OTHER HAZARDS.
CE MANUEL DE MAINTENANCE NEST DISPONIBLE QUEN ANGLAIS.

SI LE TECHNICIEN DU CLIENT A BESOIN DE CE MANUEL DANS UNE AUTRE
LANGUE QUE LANGLAIS, CEST AU CLIENT QUIL INCOMBE DE LE FAIRE
TRADUIRE.
AVERTISSEMENT NE PAS TENTER DINTERVENTION SUR LES QUIPEMENTS TANT QUE LE
MANUEL SERVICE NA PAS T CONSULT ET COMPRIS.
LE NON-RESPECT DE CET AVERTISSEMENT PEUT ENTRANER CHEZ LE
TECHNICIEN, LOP RATEUR OU LE PATIENT DES BLESSURES DUES DES
DANGERS LECTRIQUES, M CANIQUES OU AUTRES.
DIESES KUNDENDIENST-HANDBUCH EXISTIERT NUR IN ENGLISCHER

SPRACHE.
FALLS EIN FREMDER KUNDENDIENST EINE ANDERE SPRACHE BEN TIGT, IST
ES AUFGABE DES KUNDEN F R EINE ENTSPRECHENDE BERSETZUNG ZU
SORGEN.
VERSUCHEN SIE NICHT, DAS GER T ZU REPARIEREN, BEVOR DIESES
WARNUNG KUNDENDIENST-HANDBUCH NICHT ZU RATE GEZOGEN UND VERSTANDEN
WURDE.
WIRD DIESE WARNUNG NICHT BEACHTET, SO KANN ES ZU VERLETZUNGEN
DES KUNDENDIENSTTECHNIKERS, DES BEDIENERS ODER DES PATIENTEN
DURCH ELEKTRISCHE SCHL GE, MECHANISCHE ODER SONSTIGE
GEFAHREN KOMMEN.
i
ESTE MANUAL DE SERVICIO S LO EXISTE EN INGL S.

SI ALG N PROVEEDOR DE SERVICIOS AJENO A GEMS SOLICITA UN IDIOMA
QUE NO SEA EL INGL S, ES RESPONSABILIDAD DEL CLIENTE OFRECER UN
SERVICIO DE TRADUCCI N.
NO SE DEBER DAR SERVICIO T CNICO AL EQUIPO, SIN HABER
AVISO CONSULTADO Y COMPRENDIDO ESTE MANUAL DE SERVICIO.
LA NO OBSERVANCIA DEL PRESENTE AVISO PUEDE DAR LUGAR A QUE EL
PROVEEDOR DE SERVICIOS, EL OPERADOR O EL PACIENTE SUFRAN
LESIONES PROVOCADAS POR CAUSAS EL CTRICAS, MEC NICAS O DE OTRA
NATURALEZA.
ESTE MANUAL DE ASSIST NCIA T CNICA S SE ENCONTRA DISPONVEL EM

INGL S.
SE QUALQUER OUTRO SERVI O DE ASSIST NCIA T CNICA, QUE N O A
GEMS, SOLICITAR ESTES MANUAIS NOUTRO IDIOMA, DA
RESPONSABILIDADE DO CLIENTE FORNECER OS SERVI OS DE TRADU O.
ATENO N O TENTE REPARAR O EQUIPAMENTO SEM TER CONSULTADO E
COMPREENDIDO ESTE MANUAL DE ASSIST NCIA T CNICA.
O N O CUMPRIMENTO DESTE AVISO PODE POR EM PERIGO A SEGURAN A
DO T CNICO, OPERADOR OU PACIENTE DEVIDO A CHOQUES EL TRICOS,
MEC NICOS OU OUTROS.
IL PRESENTE MANUALE DI MANUTENZIONE DISPONIBILE SOLTANTO IN

INGLESE.
SE UN ADDETTO ALLA MANUTENZIONE ESTERNO ALLA GEMS RICHIEDE IL
MANUALE IN UNA LINGUA DIVERSA, IL CLIENTE TENUTO A PROVVEDERE
DIRETTAMENTE ALLA TRADUZIONE.
SI PROCEDA ALLA MANUTENZIONE DELLAPPARECCHIATURA SOLO DOPO
AVVERTENZA AVER CONSULTATO IL PRESENTE MANUALE ED AVERNE COMPRESO IL
CONTENUTO.
NON TENERE CONTO DELLA PRESENTE AVVERTENZA POTREBBE FAR
COMPIERE OPERAZIONI DA CUI DERIVINO LESIONI ALLADDETTO ALLA
MANUTENZIONE, ALLUTILIZZATORE ED AL PAZIENTE PER FOLGORAZIONE
ELETTRICA, PER URTI MECCANICI OD ALTRI RISCHI.
ii -
iii
DAMAGE IN TRANSPORTATION - FOR USA ONLY

All packages should be closely examined at time of delivery. If damage is apparent write Damage In
Shipment on ALL copies of the freight or express bill BEFORE delivery is accepted or signed for by
a GE representative or hospital receiving agent. Whether noted or concealed, damage MUST be
reported to the carrier immediately upon discovery, or in any event, within 14 days after receipt, and the
contents and containers held for inspection by the carrier. A transportation company will not pay a claim
for damage if an inspection is not requested within this 14 day period.
For USA Call Traffic and Transportation, Milwaukee, WI (262) 827-3468 or 8*285-3468 immediately after
Only damage is found. At this time be ready to supply name of carrier, delivery date, consignee name, freight
or express bill number, item damaged and extent of damage.
For USA Complete instructions regarding claim procedure are found in Section S of the Policy And Procedures
Bulletins.
Only
CERTIFIED ELECTRICAL CONTRACTOR STATEMENT - FOR USA ONLY
All electrical Installations that are preliminary to positioning of the equipment at the site prepared for the
equipment shall be performed by licensed electrical contractors. Other connections between pieces of
electrical equipment, calibrations and testing shall be performed by qualified GE Medical Systems
personnel. In performing all electrical work on these products, GE will use its own specially trained field
engineers. All of GEs electrical work on these products will comply with the requirements of the
applicable electrical codes.
The purchaser of GE equipment shall only utilize qualified personnel (i.e., GEs field engineers,
personnel of third-party service companies with equivalent training, or licensed electricians) to perform
electrical servicing on the equipment.
OMISSIONS & ERRORS

If there are any omissions, errors or suggestions for improving this documentation, please contact the
GE Medical Systems Global Documentation Group with specific information listing the system type,
manual title, part number, revision number, page number and suggestion details. E-mail the information
to: UltrasoundDocError@med.ge.com
GE Medical Systems employees should use the Customer Quality Assurance (CQA) System to report
all documentation omissions, errors or suggestions.
iv -
Revision History
Revision Date Reason for change

6/9/03 2002 Initial Draft
List of Effected Pages
Pages Revision Pages Revision Pages Revision

Title Page 6/9/03 3-1 to 3-26 6/9/03
Warnings i to iv 6/9/03
Rev History/LOEP v
6/9/03
to vi
TOC vii to x 6/9/03
1-1 to 1-12 6/9/03 Back Cover N/A
2-1 to 2-6 6/9/03
v
DIRECTION 2328457INS, REVISION 1 PROPRIETARY VIVID 3 BT00 TO BT00 PRO-02 P509 UPGRADE
vi
Table of Contents
CHAPTER 1
Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 1
Effectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 1
Purpose of this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 1
Related Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 1
Furnished Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 1
Manpower . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 2
Tools and Test Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 2
General Information for Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 3
Purpose of Upgrade Procedure Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 3
Important Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 4
Conventions Used in this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 4
Standard Hazard Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 6
Safety Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 7
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 7
Human Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 7
Mechanical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 7
Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 8
EMC, EMI, and ESD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 9

Electromagnetic Compatibility (EMC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 9
Electrostatic Discharge (ESD) Prevention . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 9
CE Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 9
Standards Used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 10
Customer Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 11
Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 11
vii Table of Contents

CHAPTER 2
Pre-Upgrade Preparations
Pre-Upgrade Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 1
Performing System Checks and Functional Tests . . . . . . . . . . . . . . . . . . . . 2 - 1
Complete System Back-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 3

Retaining Customized Measurement and Analysis Configuration . . . . . . . . 2 - 3
Performing a Complete Back-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 3
viii Table of Contents

CHAPTER 3
Upgrade Procedure
Removing System Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 1
Disconnecting Mains Power and Removing System Covers . . . . . . . . . . . 3 - 1
Upgrading the Back End Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Removing the Back End Processor (BEP), Side Cover, and CD-ROM . . . 3-3
Removing and Replacing the Keyboard Control Card and Audio Cables . 3-4
Removing and Replacing the BEP Memory . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Installing the Network Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Replacing the CDRW, Cables, and BEP . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Upgrading the Front End . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 9

Removing the Front End Crate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 9
Modifying the Front End Motherboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 12
Re-connecting Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 13
Installing the New Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 14
Performing Functional Tests of the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 24
Replacing the Side Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 26

Re-assembling the Back End Processor Side Cover . . . . . . . . . . . . . . . . . 3 - 26
Returning the Machine Rear and Side Covers . . . . . . . . . . . . . . . . . . . . . . 3 - 26
Table of Contents ix
x Table of Contents
Chapter 1
Introduction
Section 1-1
Overview
1-1-1 Effectivity
This document pertains to Vivid 3 BT00 release systems only.
1-1-2 Purpose of this Manual

This manual provides detailed instructions, on performing an upgrade of both hardware and software
on Vivid 3 BT00 systems which will upgrade and modify them into Vivid 3 Pro-02 machines, that are
capable of operating the 509 probe in addition to all other probes.
1-1-3 Related Instructions

Vivid 3 BT00 to Pro-2 Upgrade procedure - P/N 2364866INS
Vivid 3 BT00 Pro to BT00 Pro-2 Upgrade procedure - P/N 2364867INS.
Vivid 3 BT01 Pro to BT02 Pro Upgrade procedure - P/N 2364868INS.
Vivid 3 BT01 Expert to BT02 Expert Upgrade procedure - P/N 2364869INS.
1-1-4 Furnished Materials

Kit P/N H45011BP (2328457) - P509 Upgrade consisting of the following:
Item Part No. Description Qty.

1. 2253027-7 PCI Keyboard Control Board for upgrade 1
2. 2346017 CD-RW driver 1
3. 2274035 Slider Left 1

2274036 Slider Right 1
280A0306 P.H.P Screw M3XL6 4
280P0003 Spring Washer Int. M3 4
4. 2258801 Audio Int. Cable 1
5. 2302360 Memory Chips (2) SD-RAM 256MB 133 MHz 2
6. 2329261 BEP Pro Upgrade Label 2
7. 2329257 Vivid 3 Pro-02 P509 Probe Upgrade Label 2
8. 2328457INS BT00 to BT00 Pro-2 P509 Upgrade Instructions Document 1
9. 2300163-100 Vivid 3 Pro/Exp. Users Manual 1
10. 2300164-200 Vivid 3 Pro/Exp. Service Manual CD 1
11. 2300165-100 Vivid 3 Pro/Exp. Reference Manual 1
Chapter 1 Introduction 1-1

12. 2326162-100 Release Note S/W Ver. 2.1 - English 1
13. 2317740-100 Release Note S/W Ver. 2.0 - English 1
14. 2344098-100 Release Note S/W Ver. 2.1C - English 1
15. 2345350-100 PRO-00 Upgrade Supplement 1
16. 2365047-100 Release Note S/W 2.3 - English 1
17. 2347549-3 CD with Vivid 3 SW Ver. 2.3 1
18. E8001LD Blank CD media 5
19. 2366934 Help Files CD Rev. 000 1
20. 2365048-2 Rating Plate with BT02 Password 1
21. 2253038-2 MUX board V2 1
22. 2253033-2 Front Module V7-2P 1
23. Backplane Rev:C Upgrade Kit Assy. including:

2329358 a) Solder wire 0.4mm, Mfr.: KESTER, Mfr. P/N: ALLOY 63/37 1
b) Wire WIRE WRAP #30, 15cm, GE P/N: 270L0030
24. 2277269 Network Card 1
25. 2292988 Isolation Box 1
26. 2292972 Cable Rear to Isolation Box 1
27. 2283903 Cable BEP to Isolation Box 1
28. 268A0004 Plastic Cable Ties 4
NOTE: To fully enable the network option, one must also order one of the following options:
H45011AV - DICOM Network or H45011CC - EchoNET Conn
1-1-5 Manpower
One Service Engineer, for 8 hours (not including travel).
1-1-6 Tools and Test Equipment

Standard Field Service Tool kit + Technical Support Plug.
1-2 Section 1-1 - Overview

1-1-7 General Information for Installation

The upgrade procedure is described in detail in Chapter 3. The upgrade is performed both for system
hardware and software as follows:
A.) Full incremental backup of archive into media
B.) Hardware modification which includes
* KB controller
* CDRW
* Audio bracket
* Memory
* Network card
* MUX board
* Front board
* modification of Front End motherboard.
C.) Formatting of Hard Disk
D.) Software installation
E.) Merging of backup Archive
NOTE: For details on configuring the network, refer to Connectivity described in both the Vivid 3 Pro/Vivid 3
Expert Users Manual and the Vivid 3 Pro/Vivid 3 Expert Service Manual.
After the new hardware installation procedures have been completed, the next step is software installation
(see Installing the New Software on page 3 - 14), and finally testing of machine performance as described
in Performing Functional Tests of the System on page 3 - 24.
This chapter describes important issues related to safely performing the upgrade procedure. The
service provider must read and understand all the information presented in this manual before
commencing.
Table 1-1 Contents in Chapter 1
Section Description Page Number

1-1 Overview 1-1
1-2 Important Conventions 1-4
1-3 Safety Considerations 1-7
1-4 EMC, EMI, and ESD 1-9
1-5 Customer Assistance 1-11
1-1-8 Purpose of Upgrade Procedure Manual

This Upgrade Procedure Manual provides system upgrade information for the Vivid 3 Ultrasound
Scanning System, and is divided into the following chapters:
1.) Chapter 1 - Introduction: - Content summary, warnings and general information

2.) Chapter 2 - Pre-Upgrade Preparations: - Pre-upgrade preparation instructions
3.) Chapter 3 - Upgrade Procedure: - Procedure upgrade instructions and recommended
functional checks

Section 1-2
Important Conventions
1-2-1 Conventions Used in this Manual
1-2-1-1 Model Designations

This manual covers the Vivid 3 ultrasound unit.
1-2-1-2 Icons
Pictures, or icons, are used wherever they will reinforce the printed message. The icons, labels and
conventions used on the product and in the service information are described in this chapter.
1-2-1-3 Safety Precaution Messages

Various levels of safety precautions are found on the equipment and throughout this service manual.
Different levels of severity are identified by one of the following icons which precede precautionary
statements in the text.
Danger: Indicates the presence of a hazard that will cause severe personal injury or death if the
instructions are ignored.
Warning: Indicates the presence of a hazard that can cause severe personal injury and property
damage if the instructions are ignored.
Caution: Indicates the presence of a hazard that can cause property damage but has absolutely no
personal injury risk.
Note: Notes are used to provide important information about an item or a procedure. Be sure to read
the notes as the information they contain can often save you time or effort.
1-2-1-4 Standard Hazard Icons

Important information will always be preceded by graphical icons (symbols) to make you aware of
specific types of hazards:
Electrical Mechanical Radiation
LASER
LIGHT
Table 1-1: Standard Hazard Icons
1-4 Section 1-2 - Important Conventions

Other icons make you aware of specific procedures that should be followed.
Avoid Static Electricity Tag and Lock Out Wear Eye Protection
TAG
&
LOCKOUT EYE
PROTECTION
Signed Date
Table 1-2: Special Procedure Icons
1-2-1-5 Dangerous Procedure Warnings

Warnings, such as the examples below, precede potentially dangerous procedures throughout this
manual. Instructions contained in the warnings must be followed.
Dangerous voltages, capable of causing death, are present in this equipment. Use extreme caution
when handling, testing and adjusting.
Do not operate the equipment in an explosive atmosphere. Operation of any electrical equipment in
such an environment constitutes a definite safety hazard.
Because of the danger of introducing additional hazards, do not install substitute parts or perform any
unauthorized modification of the equipment.

1-2-2 Standard Hazard Icons

Important information will always be preceded by the exclamation point contained within a triangle, as
seen throughout this chapter. In addition to text, several different graphical icons (symbols) may be
used to make you aware of specific types of hazards that could cause harm.
Table 1-2 Standard Hazard Icons
ELECTRICAL MECHANICAL RADIATION
LASER HEAT PINCH
LASER
LIGHT
Other hazard icons make you aware of specific procedures that should be followed.
Table 1-3 Standard Icons Indicating a Special Procedure Be Used
AVOID STATIC ELECTRICITY TAG AND LOCK OUT WEAR EYE PROTECTION
TAG
&
LOCKOUT EYE
PROTECTION
Signed Date
1-6 Section 1-2 - Important Conventions

Section 1-3
Safety Considerations
1-3-1 Introduction
Ensure that the appropriate safety precautions are observed during all phases of operation, service or
repair of the Vivid 3 ultrasound unit. Failure to comply with these precautions or with specific warnings
elsewhere in this manual violates safety standards of design, manufacture and intended use of the
equipment.
1-3-2 Human Safety

Only personnel who have participated in a Vivid 3 ultrasound unit training seminar are authorized to
service the equipment.
Operating personnel must not remove the system covers.
1-3-3 Mechanical Safety
Danger: When the unit is raised for a repair or moved along any incline, use extreme caution as it may
become unstable and tip over.
Danger: Ultrasound probes are highly sensitive medical instruments that can easily be damaged by
improper handling. Use care when handling probes and protect them from damage when not in use. Do
not use a damaged or defective probe. Failure to follow these precautions can result in serious injury
and equipment damage.
Danger: Never use a probe that has been subjected to mechanical shock or impact. Even if the probe
looks unbroken, it may be damaged.
Warning: The Vivid 3 ultrasound unit weighs from 160 kg (353 lb) to 190 kg
(419 lb) or more, depending on installed peripherals. Care must be taken when moving the ultrasound
unit or replacing its parts. Failure to follow the precautions listed below could result in injury,
uncontrolled motion and costly damage. Always:
Be sure the pathway is clear.
Limit the speed of movement to that of a careful walk.
When moving the system on inclines, or when lifting more than 23 kg (55 lb), at least two people
should participate in the move.
Warning: Injury or equipment damage could result. Always lock the control console in its parking
(locked) position after moving the system.
Warning: Equipment damage could result.Special care should be taken when transporting the system
in a vehicle:
Secure the system in an upright position and lock the wheels (brake).
DO NOT use the control console as an anchor point.
Place the probes in their carrying case.
Eject any disks from the MOD (if installed).
Ensure that the system is well prepared and packed in its original packaging before transporting.
Special care must be taken to correctly position the packing material supporting the monitor. For
further information, refer to Chapter 3 of the Vivid 3 Pro/Vivid 3 Expert Service Manual.

1-3-4 Electrical Safety

To minimize shock hazard, the equipment chassis must be connected to an electrical ground. The
system is equipped with a three-conductor AC power cable. This must be plugged into an approved
electrical outlet with safety grounding.
The power outlet used for this equipment should not be shared with other types of equipment. Both the
system power cable and the power connector must meet international electrical standards.
1-3-4-1 Probes
All the probes for the Vivid 3 ultrasound unit are designed and manufactured to provide trouble-free,
reliable service. To ensure this, correct handling of probes is important and the following points should
be noted:
Do not drop a probe or strike it against a hard surface, as this may damage the transducer elements,
acoustic lens, or housing.
Do not use a cracked or damaged probe. In this event, call your field service representative
immediately to obtain a replacement.
Avoid pulling, pinching or kinking the probe cable, since a damaged cable may compromise the
electrical safety of the probe.
To avoid the risk of a probe accidentally falling, do not allow the probe cables to become entangled,
or to be caught in the machines wheels.
Note: For detailed information on handling endocavity probes, refer to the appropriate supplementary
instructions for each probe. In addition, refer to the Vivid 3 Pro/Vivid 3 Expert Users Manual for
detailed probe handling instructions.
1-8 Section 1-3 - Safety Considerations

Section 1-4
EMC, EMI, and ESD
1-4-1 Electromagnetic Compatibility (EMC)
Electromagnetic compatibility describes a level of performance of a device within its electromagnetic
environment. This environment consists of the device itself and its surroundings, including other
equipment, power sources and persons with which the device must interface. Inadequate compatibility
results when a susceptible device fails to perform as intended due to interference from its environment,
or when the device produces unacceptable levels of emission. This interference is often referred to as
radiofrequency or electromagnetic interference (RFI/EMI) and can be radiated through space or
conducted over interconnecting power or signal cables. In addition to electromagnetic energy, EMC
also includes possible effects from electrical fields, magnetic fields, electrostatic discharge and
disturbances in the electrical power supply.
1-4-2 Electrostatic Discharge (ESD) Prevention
Caution: Do not touch any boards with integrated circuits prior to taking the necessary ESD
precautions, including:
Always connect yourself, via an arm-wrist strap, to the advised ESD connection point located on
the rear of the ultrasound unit (to the right of the power connector).
Follow all guidelines for handling electrostatic-sensitive equipment.
1-4-3 CE Compliance
The Vivid 3 ultrasound unit conforms to all applicable requirements in relevant EU Directives and
European/International standards, as described in Section1-4-4.
Any changes to accessories, peripheral machines or any part of the system must be approved by the
manufacturer, GE Ultrasound. Ignoring this advice may compromise the regulatory approvals obtained
for the product. Please consult your local GE Ultrasound representative for further details. For contact
details, refer to Section1-5-1.
Note: GE ULTRASOUND EUROPE, Regulatory Affairs Dept. Beethoven Str. 239, Solingen,
Germany, tel +49-(0)212-2802-243, has been empowered to enter into commitments on our
behalf in any matter concerning the provisions of the 93/42/EEC directive.

1-4-4 Standards Used

To fulfill the requirements of relevant EC directives and/or European Harmonized/International
standards, the following documents/standards have been used:
Standard/Directive Scope
89/336/EEC EMC Directive.
93/42/EEC Medical Device Directive.
IEC 801-2 Electrostatic Discharge.
IEC 801-3 Radiated Electromagnetic Field.
IEC 801-4 Electrical Fast Transient/Burst.
IEC 805-1 Surge.
EN 55011/CISPR 11 Electromagnetic Susceptibility.
EN 60601-1/IEC 601-1/UL 2601-1 Medical Electrical Equipment; General Requirements for Safety.
EN 61157/ IEC 61157 Requirements for the declaration of the acoustic output of medical
diagnostic ultrasonic equipment.
Table 1-1: Standards Used
Note: For CE Compliance, it is critical that all covers, screws, shielding, gaskets, mesh and clamps are in good
condition and installed tightly without skew or stress. Proper installation following all comments noted
in this service manual is required in order to achieve full EMC performance.
1-10 Section 1-4 - EMC, EMI, and ESD

Section 1-5
Customer Assistance
1-5-1 Contact Information
If this equipment does not work as indicated in this manual or in the Vivid 3 Pro/Vivid 3 Expert Users
Manual, or if you require additional assistance, please contact the local distributor or appropriate
support resource, as listed below.
Prepare the following information before you call:
System ID and/or serial number.
Software version.
Location Phone Number
USA/ Canada Phone: +1-800-437-1171

GE Medical Systems Phone: +1-800-321-7937
Ultrasound Service Engineering
4855 W. Electric Avenue
Milwaukee, WI 53219
Customer Answer Center Phone: +1-800-682-5327

Phone: +1-262-524-5698
Fax: +1-414-647-4125
Latin America Phone: +1-262-524-5300

GE Medical Systems
Ultrasound Service Engineering
4855 W. Electric Avenue
Milwaukee, WI 53219
Customer Answer Center Phone: +1-262-524-5698
Fax: +1-414-647-4125
Europe General Imaging: +49 (212) 2802 207

GE Ultraschall Deutschland GmbH& Co. KG Cardiac: +49 (212) 2802 208
BeethovenstraBe 239
Postfach 11 05 60, D-42665 Solingen
Germany Fax: +49 212 2802 431
Asia (Singapore/ Japan) Phone: +65-277-3487

GE Ultrasound Asia Fax: +65-272-3997
Service Department - Ultrasound
298 Tiong Bahru Road #15-01/06 Phone: +81-426-48-2950
Central Plaza Fax: +81-426-48-2902
Singapore 169730
Table 1-2: GE Contact Information

1-12 Section 1-5 - Customer Assistance

Chapter 2
Pre-Upgrade Preparations
Section 2-1
Pre-Upgrade Checks
2-1-1 Performing System Checks and Functional Tests
1.) Verify the current system uses software version 1.2E or 1.4
During software upgrade, systems will attempt to upgrade the machines Archive Database format.
The upgrade will only operate correctly, when the system is at version 1.2E or 1.4.
NOTICE If the system is not 1.2E, first perform an upgrade to 1.2E
a.) Turn ON the system by pressing the ON/OFF button on the front console.
b.) Press the Config button and select System tab, observe software version indicated on the
upper part of the tab, verify that 1.2E version is indicated.
c.) In case the current systems version is earlier than 1.2E, perform an upgrade of the system
software first to 1.2E, by implementing FMI 78002 - 1.2E software upgrade.
2.) Perform a full functional test of the system; follow the test procedures listed in Table 2-1 on
page 2-2.
3.) Confirm with customer that system was working properly before starting upgrade. Perform only
tests indicated before upgrade.
Chapter 2 Pre-Upgrade Preparations 2-1

Table 2-1 Before Upgrade - System Test Procedures

Test Description Expected results
1. K/B Test
1.1 Run the External K/B diagnostic: <^F11>, <Back End>, <External K/B> A KB Manual prompt on the application status
bar is displayed.
1.2 Check alphanumeric backlights. All alphanumeric backlights are off.
1.3 Select Test Type Manual and then <K/B Panel> in the Tab menu bar
1.4 Push all the mode buttons (except Select, Menu, alpha numeric keys and On/Off button) and
Only the correct buttons were activated
check that the appropriate check box is activated on every push.
1.5 Push the Rocker Switches and check that the appropriate soft buttons on the Diagnostic panel Only the correct rocker switches on the
were activated. Diagnostic panel were activated.
1.6 Rotate the Optical Encoders and check the behavior on the diagnostic panel. Only the correct Optical Encoder rotates
smoothly to both directions.
1.7 Push the Optical Encoders that can be pushed (all except 2D Gain and Active Gain) and Only the correct soft buttons on the Diagnostic
check that appropriate soft buttons on diagnostic panel are pushed. panel were activated
1.8 Move the TGC sliders one by one and check the response on the diagnostic panel. Only the correct slider is moving on the
Diagnostic panel.
1.9 Return to the <Test Manager> page and select Test Type- Lights (Auto) then select
All key LEDs are turned on, one by one.
<K/B Panel> and <Start>.
1.10Select <Preset> (on the K/B) and then <Start>. Check that the Back Light Illumination on All the BackLights are turned on, one by one.
the K/B and alphanumeric Back Light Illumination turned on. After Select LED is on, alphanumeric keyboard
LEDs are light up.
1.11 Return to the <Test Manager> page and select Test Type- Lights (Manual) then select After Select LED is off, alphanumeric keyboard
<K/B Panel> and click on Select button LED. LEDs are not light.
2. Speakers Test
2.1 Run the Audio Diagnostic: <^F11>,<BackEnd>,<Audio>,<Start>. Clear sound from both speakers in all
Change the frequency and check the quality of the sound frequencies
3. Print Trigger Test
3.1 Connect B&W video printer to the Video Out B/W and Print Trig connectors in the Rear Panel
The B&W video printer prints properly.
and Press <Print B> (if exist)
3.2 Connect Color video printer to the RGB Out and Print Trig connectors in the peripheral shelf
The Color video printer prints properly.
and Press <Print A> (if exist)
4. Power On/Off/StandBy Functions Test
4.1 Start the system in Technical support mode.

System enters StandBy mode.
4.2 Press <Ctrl> + ON/OFF button for 3 seconds and use soft menu to go to StandBy mode
On/Off LED is blinking
4.3 Press ON/OFF button for 3 seconds The System returns to Technical support mode.
System enters Shut Down mode.On/Off LED is ON
4.4 Press <Ctrl> + ON/OFF button for 3 seconds and use soft menu to go to Full Shut Down mode
(steadily illuminated - not blinking).
The system shuts down. The On/Off LED is ON
4.6 Press On/Off Button for 10 seconds.
It is highly recommended to perform both a Basic Image Quality Test and a full Front End Test:
5. Perform a full Front End Test per Service Manual P/N 2271081-100 (page 5-8 to 5-14). All tests should pass without failures.
Do not perform the following:
Beam Former ADC Bit test
RFT Self test 2
Front Board TR Switch test
Front Board FLA Jumper test
Front Board Pencil Probe test
Front Board Port test
2-2 Section 2-1 - Pre-Upgrade Checks

Section 2-2
Complete System Back-up
2-2-1 Retaining Customized Measurement and Analysis Configuration
When installing software version 2.1C into a Vivid 3 system where it is required to retain the customized
Measurement & Analysis configuration, perform step 1 through step 7 below. Otherwise, if the factory
settings for the M&A configuration are acceptable, you may ignore this procedure and proceed to
Section 2-2-2.
1.) While in Cardiac preset (with either 3S or 7S probe), press Config button.
2.) Click on MA Option tab.
3.) Click on Studies sub-tab.
4.) Select MV study. Then press PRINT A (see note below). This will print out a B&W copy of the
customized user-selected measurements for this study.
5.) Select AV study and then select LVOT Trace. Then press PRINT A (see note below). This will print
out the customized user-selected measurements for this study.
6.) Select PV study. Then press PRINT A (see note below). This will print out the customized
user-selected measurements for this study.
7.) Press Cancel.
NOTE: If a B/W Printer is not available, copy the study manually onto a sheet of paper.
2-2-2 Performing a Complete Back-up

NOTICE IMPORTANT: Contact customer and request that a full incremental backup will be done prior to
upgrade. Please refer them to the Operators Manual, if needed. Ask to remove (delete) unnecessary
patient information, so that the backup process will take minimal time.
Please remind your customers that GE strongly recommends periodic backups be performed of their
Archive. This regular backup process will assure the retention of all the information that is temporarily saved
into the local Archive (hard-disk). The permanent Archive is the backed-up Archive on the variety of medias.
Do not proceed with the upgrade process if a complete incremental process was not performed.
Contact OLC to resolve backup process before proceeding with the upgrade. Ignore this note if backup
of patients information is not needed, as per customers instructions.
WARNING IMPORTANT: During the upgrade process all information on local hard-disk will be erased and later
merged from backup. It is therefore crucial that customer performs a full incremental backup before the
upgrade.
NOTE: After upgrade completion customer will need an Application person to assist him in
setting new presets and preform basic training of new features.
Chapter 2 Pre-Upgrade Preparations 2-3

1.) Only when system is at version 1.2E or 1.3, perform complete backup of system Archive, using
MOD. (See procedure in: Vivid 3 Operators Manual 2269651-100).
Figure 2-1 Example - Before Back-up Complete
2.) Be sure to reach the end of backup properly. By the end of procedure the yellow portion of the pie
chart will be 0% - see Figure 2-2.
Figure 2-2 Example - After Back-up Complete
WARNING During the upgrade process the Archive will be deleted therefore, make sure a complete
incremental backup was performed prior to the upgrade to protect the archived data.
The archived data will be merged after upgrade completion from backup media.
2-4 Section 2-2 - Complete System Back-up

Chapter 3
Upgrade Procedure
Section 3-1
Removing System Covers
3-1-1 Disconnecting Mains Power and Removing System Covers
1.) Turn OFF the Vivid 3 by pressing the ON/OFF button on the Front console
2.) Turn OFF the main circuit breaker located on rear of the Vivid 3 .
3.) Disconnect the main AC power cable from the wall.
4.) Remove the machines side covers, as follows:
a.) Remove the screw from each of the wheel arches of the two side covers (four in total), an
example of which is shown below (Figure 3-1). To easily access the screws, turn the wheels
inwards by 90 degrees.
b.) Slide the right side cover down and outwards until it is free from its holders.
c.) Slide the left side cover down and outwards until it is free from its holders.
Figure 3-1 Wheel Arch Screw
5.) Remove the machines rear cover, as follows:

a.) Remove the four screws that secure the rear cover in position. Two screws are located on the
sides of the rear cover, as shown in Figure 3-2 below. The other two screws are located in the
AC Input Box Unit - refer to Figure 3-3.
b.) Remove the rear cover.
Chapter 3 Upgrade Procedure 3-1

Fastening screw at
side of rear cover
Figure 3-2 Rear Cover Screw
Figure 3-3 Rear Cover Screws in AC Input Box Unit
3-2 Section 3-1 - Removing System Covers

Section 3-2
Upgrading the Back End Processor
3-2-1 Removing the Back End Processor (BEP), Side Cover, and CD-ROM
1.) Remove the two screws from each of the three brackets fastening the BEP to the machine. Two are
located in the lower part of the BEP, and one at the top left, as shown in Figure 3-4 below:
Bracket
Bracket
Bracket
Figure 3-4 Back End Processor Fastening Brackets
2.) Disconnect all the cables running from KB Controller and Audio Bracket at the rear of the BEP.
3.) Remove the two screws from the rear of the BEP, holding the BEP side cover in place, and slide
backward to remove the BEP side cover.
4.) Slide the BEP slightly to the side of the machine, so that the front panel will be totally exposed.
5.) Remove the screws that hold the BEP front panel in place. Press on the two plastic latches that hold
the BEP front panel in position and remove the front panel. See Figure 3-5.
Screw (front panel)
CD-ROM
Graphic Card
SCSI Card
Empty Panel
Audio Bracket PC2IP Card
Plastic Latches
KB Control Card
Audio Bracket
Figure 3-5 Back End Processor Left View - Before Upgrade

6.) Disconnect the power cable and flat data cable from the rear of the CD-ROM drive. See Figure 3-5.
7.) Pull out the CD-ROM drive from the front of the BEP, while pressing the two plastic latches inwards.
3-2-2 Removing and Replacing the Keyboard Control Card and Audio Cables
1.) Remove the Keyboard Control board from the BEP, as follows:
a.) Disconnect all the internal cables connected to the board.
b.) Release the securing screw located on the left of the board bracket.
c.) Gently remove the board from the BEP.
2.) Remove the Int. Audio Cable - refer to Figure 3-6.
PC2IP Card
Int. Audio Cable
Old Keyboard Control Card
Figure 3-6 Old Back End Card Location
3.) Remove the empty panel from the 3rd slot from top.
4.) Insert the empty panel into the bottom slot (where the old KB controller was previously located).
NOTICE IMPORTANT: Make sure the JP4 on the Keyboard Control board is shorted - see Figure 3-7.
3-4 Section 3-2 - Upgrading the Back End Processor

Figure 3-7 Keyboard Control Card
5.) Gently insert the new Keyboard Control board (P/N 2253027-7) into the 3rd slot from the top and
fasten the board with the screw on the left of the bracket.
6.) Assemble the new Int. Audio Cable (P/N: 2258801) on the 2nd slot from bottom.
7.) Connect all the cables from the new Audio Int. Cable to the new Keyboard Control board. See
Figure 3-8.
8.) Reconnect all cables to KB Control board. See Figure 3-8.

CD-ROM
Graphic Card
SCSI Card
KB Control Card
PC2IP Card
Audio Bracket
Empty Panel
Figure 3-8 Back End Processor Left View - After Upgrade
3-2-3 Removing and Replacing the BEP Memory

1.) With the BEP still removed from the machine (as previously described in Removing the Back End
Processor (BEP), Side Cover, and CD-ROM on page 3 - 3), remove each of the two memory boards
(see Figure 3-9 below) from their memory bank sockets, as follows:
a.) move the securing levers to the side
b.) gently slide the boards out
Memory boards
Figure 3-9 Memory Boards Inside the BEP

2.) Insert each of the two new memory boards (P/N 2302360) (SD-RAM 256 MB 133 MHz) into their
appropriate memory bank sockets by sliding gently into position (refer to Figure 3-9). When pushed
all the way in, secure each board in place by turning the securing lever back to the closed position.
CAUTION Make sure that the key slot (notch) on each memory board is positioned correctly against the
memory bank socket. The notch is located off-center to ensure correct positioning of the board.
3-2-4 Installing the Network Card

1.) Remove the Empty panel from the BEP by releasing the securing screw and gently sliding the panel
out.
2.) Carefully insert the new Network board (P/N 2277269) into the 3rd slot from the top and fasten the
board with the screw on the left of the bracket.
3.) Connect network cables and isolation box from BEP to Rear connectors panel:
a.) Cable P/N 2292972 from BEP rear to Isolation Box 2292988.
b.) From Isolation Box to Rear connectors panel cable P/N 2283903.
4.) Mount the isolation box on the metal upright located centrally on the machine chassis (seen at the
rear between the BEP and Front End). Secure the box firmly in position using two plastic cable ties,
as shown in Figure 3-10.
Isolation Box
Plastic Cable Ties
Figure 3-10 Isolation Box Mounted on Metal Upright

3-2-5 Replacing the CDRW, Cables, and BEP

1.) Assemble the side rails onto the new CD-RW drive (P/N H45011CG) - refer to Figure 3-11.
Left Rail (B) Right Rail (A) Left Rail (B) Screw 2X
Near and Far Side
Figure 3-11 New CD-RW with Rail Attached

NOTE: In case screws or side rails are misplaced, one can use the screws slides and rails of the CD
that was removed from the BEP.
2.) Make sure CD-RW driver is set as slave (center jumper at the back should be shorted).
3.) Slide the new CD-RW into the front of the BEP, pushing it until it locks firmly into the front of the
BEP - see Figure 3-12.
Front Panel
New CD-RW
Figure 3-12 New CD-RW Inside the Back End Processor
4.) Reconnect the power cable and the flat data cable to the rear of the new CD-RW. Connect all the
cables from the new Audio Int. Cable to the new Keyboard Control board. See Figure 3-8.
5.) Place the BEP front panel back in position and push it firmly until it locks into place with the two
plastic latches. Secure the BEP front panel with the single screw that was previously removed - see
Figure 3-8.
6.) Reconnect all the cables at the rear of the BEP, ensuring that the HASP key (option plug) is
connected to the correct connector (parallel port).
7.) Carefully return the BEP to its original place.
Caution: Take extreme care when operating the system with the covers removed and beware of
the possible danger of high voltage!
8.) Place System upgrade label underneath the control console (keyboard) P/N 2326257.
Section 3-3
Upgrading the Front End
3-3-1 Removing the Front End Crate
Caution: Take care to support the crate while removing it. The crate is heavy, weighing
approximately 16 Kg (35.2 lbs)!
1.) Pull out and remove the air filter from the front of the machine.
2.) Disconnect all probes from the probe sockets.
3.) Remove the front door of the crate by loosening the two large screws at the top of the door, and
gently pulling the door down and lifting it off its hinges.
4.) Slide out the Image Port board and unplug the PCI cable from the board.
5.) Loosen the two wing nuts of the PCI flat cable spring clamp (located on the right wall of the crate,
as shown in Figure 3-14) and release the cable from the crate wall.
6.) Disconnect the AC power cable (PN 2276875) from the DC power supply (Metra LVPS) - refer to
Figure 3-14.
7.) Remove the eight screws that secure the Front End crate to the frame, then gently slide the crate
out towards you.
NOTE: At the bottom of the frame, there are fourteen screws in total - of which only four secure the Front End
crate in position.
8.) Disconnect the fan power cable (PN 2252972), located on the upper part of the outside wall of the
Front End crate, as shown in Figure 3-13 below:
Fan power cable
Figure 3-13 Fan Power Cable
9.) Disconnect the two ground cables from the crate - see Figure 3-14.

10.)Remove all the cards from the front end crate (one by one, in any order) - see Figure 3-14 and see
Figure 3-15.
NOTE: When removing the cards, take precautions to ensure they are kept in an electrostatic-free environment.
Ground cable
(only one visible in picture)
Wing nuts
AC power cable (to LVPS)
Figure 3-14 Front End Crate
11.)Remove the crate by sliding forwards - see Figure 3-15.
MUX board
Front board
Figure 3-15 Front End Crate Removed
3-10 Section 3-3 - Upgrading the Front End

12.)Remove the Front End rear cover, by removing the 5 screws from each of the left and right sides of
the cover, and 4 from bottom - refer to Figure 3-16.
NOTE: At the bottom of the cover there are 14 screws in total - of which only 4 secure the cover in position.
Figure 3-16 Front End Crate - Rear View

3-3-2 Modifying the Front End Motherboard

1.) Solder the wire (provided in the upgrade kit) to the back of the motherboard, to create a connection
between J25/E23 and J15/E23. Refer to Figure 3-17 below.
Region of modification
The modification
Figure 3-17 Modified Front End Motherboard
2.) Reassemble back the Rear-cover with the 14 screws that were removed in step 12 on page 11.
3.) Install the Front End crate to its original location, but do not slide it into its final position.
4.) Insert the new Front-card (V7) (2 con.) 2253033-2.
5.) Insert the new MUX board V2 P/N 2253038-2.
NOTE: Please forward the old FE card and MUX board to the manufacturer or On-line Center.
6.) Insert all other cards into their original positions.
3-12 Section 3-3 - Upgrading the Front End

Section 3-4
Re-connecting Cables and Connectors
1.) Reconnect the two ground cables to their original position on the front end crate (these were
disconnected in step 9 on page 3-9).
2.) Reconnect the Front End fan power cable, located on the upper part of the outside wall of the front
end crate.
3.) Gently slide the Front End crate back to its original position.
4.) Fasten the Front End crate to the frame with the eight screws.
5.) Reconnect the AC power cable to the DC power supply.
6.) Mount the PCI flat cable under the spring clamp, and then tighten the two wing nuts to secure the
cable to the right wall of the crate - refer to Figure 3-14 on page 10.
7.) Reconnect the PCI cable to the Image Port Board and slide it back to its original slot in the crate.
8.) Return the front door of the crate, placing it on its hinges and tightening the two screws that secure
the door in place.
9.) Ensure that the filter is clean, and then return it to its original position.
Caution: Take extreme care when operating the system with the covers removed and beware of
the possible danger of high voltage!
10.)Reconnect the main AC power cable from the wall.

11.)Turn ON the main circuit breaker located on rear of the Vivid 3 .
12.)Turn ON the Vivid 3 by pressing the ON/OFF button on the Front console.

Section 3-5
Installing the New Software
NOTICE IMPORTANT: During new software installation, the system will perform database and software
upgrade; the system will perform a few reboots during this process.
BE PATIENT- DO N0T STOP THE INSTALLATION PROCESS BEFORE COMPLETION!
1.) As Vivid 3 powers up, immediately insert the new software installation CD you have available into
the CD tray.
2.) When system completes boot-up from CD it will display a menu allowing to select three options:
a.) Installing VIVID 3 Software
b.) Service Tools
c.) Exit without Actions
Select the B - Service Tools.
3.) Type in the password geulsservice.
4.) Now the system will display a menu allowing you to format Hard-Disk, select one of the options:
d.) Format HD 60GB
e.) Format HD 40GB
f.) Format HD 20GB
Normally your hard-disk should be 20GB in size (system will prompt otherwise) therefore select F -
Format HD 20GB.
WARNING During this process the Archive will be deleted therefore, make sure a complete incremental
backup was performed prior to this process to protect the archived data.
The archived data will be merged after upgrade completion from backup media.
5.) Allow the formatting process to complete leaving CD inside system and allow system to reboot.
6.) When system completes boot-up from CD it will display a message a menu allowing to select three
options:
a.) Installing VIVID 3 Software
b.) Service Tools
c.) Exit without Actions
Select the A Install VIVID 3 Software.
7.) The system will prompt for BT02 password, which is printed on the Rating Plate provided with
upgrade kit. Type in the password and place the rating plate underneath the control console on the
metal cover.
8.) The system will preform four reboots before completing the software installation, after which the
probe select screen will be displayed.
NOTICE IMPORTANT: During the software installation, the system will display a few massage, reply to all by
selecting OK, or Cancel (all can be ignored).
3-14 Section 3-5 - Installing the New Software

9.) After a complete installation of the software, boot-up the system in Technical Support mode.
10.)Double-click the Config icon; the System Configuration dialog box is displayed.
11.)Under the Technical Support tab (see Figure 3-18), select the appropriate settings, as follows:
* Front Board - V7-2
* Ex Keyboard - Revision 4
* MUX Board - V2
* Sound Board - Ver. 3
* Number of Fans - 7
12.)Confirm that nominal voltage and frequency are set appropriately, as shown in Figure 3-18.
Figure 3-18 Configuration - Technical Support Tab
13.)Make sure that that network card was detected by selecting Intel EtherExpr as the Network Board
(under the Technical Support tab), as shown here:
For details on configuring the network, refer to Connectivity described in both the Vivid 3 Pro/Vivid 3
Expert Users Manual and the Vivid 3 Pro/Vivid 3 Expert Service Manual.
14.)When setup of new configuration is complete, click OK.

15.)Re-boot the system in Normal mode.
16.)Perform Beam Former Calibration:
a.) Press CTRL+F11.
b.) Select Calibration.
c.) Select Calibration.
d.) Select Yes. System will perform the calibration and will reboot.
17.)Confirm drive letter assignment and change if not appropriate:

a.) Press on the Probe button.

b.) Select 3S any 2D cardiac application.

c.) Place the cursor on screen center and press the Freeze button.
d.) Press Trackball button.
e.) Press Menu button, a drop-down menu will appear.
f.) Select Explorer - see Figure 3-19.
Figure 3-19 Explorer - Save As Button
g.) Click on the arrow at the upper right side of the screen to access the dropdown menu - see
Figure 3-20.
Click here
Check!
Figure 3-20 Drop-down Menu

h.) Verify that drive letter H: is CD and drive letter G: is MO (removable disk). In the event that the
drive letters are swapped, continue to the next step. Otherwise proceed to step g on page 3-20
(restoring M&A settings).
i.) From dropdown menu select Desktop.
j.) From Desktop list select Computer Manager - see Figure 3-21.
Figure 3-21 Computer Manager
18.)Close the Explorer window and select Disk Management.

a.) Trackball to drive H: and press Menu - refer to Figure 3-22.
Figure 3-22 Disk Management
b.) From dropdown menu select Change Drive Letter.
Figure 3-23 Change Drive Letter and Path

c.) Select Edit -see Figure 3-24.
Figure 3-24 Edit Drive Letter
d.) Press on the arrow beside the drive letter.
Figure 3-25 Assign Drive Letter
e.) From dropdown menu select the drive letter Z: (refer to Figure 3-25).
Figure 3-26 Changing Drive Letter Confirmation
f.) When the confirmation message appears (Figure 3-26), select Yes.

g.) Trackball to the other drive G: and press Menu.

h.) From dropdown menu select Change Drive Letter.
i.) Select Edit.
j.) Press on the arrow beside the drive letter.
k.) From dropdown menu select the drive letter H:.
l.) Select Yes.
m.) Trackball to the other drive Z: and press Menu.
n.) From dropdown menu select Change Drive Letter.
o.) Select Edit.
p.) Press on the arrow beside the drive letter.
q.) From dropdown menu select the drive letter G:.
r.) Select Yes.
s.) Close the Computer Manager window.
NOTE: After upgrade completion customer will need an Application person to assist him in
setting new presets and preform basic training of new features.
19.)Restoring M&A settings (if needed):

a.) Press Config button.
b.) Select System tab and verify S/W version 2.1C is displayed in the header.
c.) Click on MA Option tab and select the appropriate tools and studies as per the printout in
step b on page 2-1.
d.) Click OK and Exit Config.

20.)Perform merging of backed-up archive from software 1.2E or 1.4 which was previously backup into
MOD.
NOTE: The format of the raw-data (images saved on MOD) remains the same as before, not converted
into the new Common file format. This means that the images saved on MOD cannot be
transferred and read by the EchoPAC-PC. The images can be stored in DICOM format, as the
system recreates them from the old raw-data format and then they can be reviewed by
EchoPAC-PC.
When old images are retrieved from the archive and re-stored back into the archive, or when
new loops are created, all are in the new raw-data format. It is therefore possible to transfer and
read those images by EchoPAC-PC.
a.) Plug in Technical Support plug and reboot system into Technical support mode.
b.) From Desktop select shortcut DBMerge by Double-Click on it.l.
Figure 3-27 Desktop DBMerge
Figure 3-28
c.) Select OK to continue with database merging or upgrading. The Load Archive dialog box
opens - see Figure 3-29.
d.) Select: Load archive from MOD or CDR- The message shown in Figure 3-30 appears:
Figure 3-29 Load Archive Dialog Box
Figure 3-30 Patient Archive Data Message
e.) Select OK; the message shown in Figure 3-31 appears:
Figure 3-31 Last Backup Media Message
f.) Place the MOD or CD (which has the latest backup), and press on OK button.
g.) The database is copied from MOD or CD and the upgrade begins, displaying the message
shown in Figure 3-32.

Figure 3-32 Merging Database Progress Message
When the process is complete, the Merging is complete message is displayed.
21.)Reboot the system by pressing the ON/OFF key and selecting full-shutdown.
Proceed to section Section 3-6 on page 24 for the procedure Performing Functional Tests of the
System.

Section 3-6
Performing Functional Tests of the System
NOTE: During the software installation and during testing make sure that all system parts are functional
and operate well.
Perform a full functional test of the system following the tests instructions provided in Table 3-1 below,
and working in the order given.
Table 3-1 After Upgrade - System Test Procedures

1. K/B Test
1.1 Run the External K/B diagnostic: <^F11>, <Back End>, <External K/B> A KB Manual prompt on the application status
bar is displayed.
1.2 Check alphanumeric backlights. All alphanumeric backlights are off.
1.3 Select Test Type Manual and then <K/B Panel> in the Tab menu bar
1.4 Push all the mode buttons (except Select, Menu, alpha numeric keys and On/Off button) and
Only the correct buttons were activated
check that the appropriate check box is activated on every push.
1.5 Push the Rocker Switches and check that the appropriate soft buttons on the Diagnostic panel Only the correct rocker switches on the
were activated. Diagnostic panel were activated.
1.6 Rotate the Optical Encoders and check the behavior on the diagnostic panel. Only the correct Optical Encoder rotates
smoothly to both directions.
1.7 Push the Optical Encoders that can be pushed (all except 2D Gain and Active Gain) and Only the correct soft buttons on the Diagnostic
check that appropriate soft buttons on diagnostic panel are pushed. panel were activated
1.8 Move the TGC sliders one by one and check the response on the diagnostic panel. Only the correct slider is moving on the
Diagnostic panel.
1.9 Return to the <Test Manager> page and select Test Type- Lights (Auto) then select
All key LEDs are turned on, one by one.
<K/B Panel> and <Start>.
1.10Select <Preset> (on the K/B) and then <Start>. Check that the Back Light Illumination on All the BackLights are turned on, one by one.
the K/B and alphanumeric Back Light Illumination turned on. After Select LED is on, alphanumeric keyboard
LEDs are light up.
1.11 Return to the <Test Manager> page and select Test Type- Lights (Manual) then select After Select LED is off, alphanumeric keyboard
<K/B Panel> and click on Select button LED. LEDs are not light.
2. Speakers Test
2.1 Run the Audio Diagnostic: <^F11>,<BackEnd>,<Audio>,<Start>. Clear sound from both speakers in all
Change the frequency and check the quality of the sound frequencies
3. Print Trigger Test
3.1 Connect B&W video printer to the Video Out B/W and Print Trig connectors in the Rear Panel
The B&W video printer prints properly.
and Press <Print B> (if exist)
3.2 Connect Color video printer to the RGB Out and Print Trig connectors in the peripheral shelf
The Color video printer prints properly.
and Press <Print A> (if exist)
4. Power ON/OFF/StandBy Functions Test

System enters StandBy mode.
4.2 Press <Ctrl> + ON/OFF button for 3 seconds and use soft menu to go to StandBy mode
On/Off LED is blinking
4.3 Press ON/OFF button for 3 seconds The System returns to Technical support mode.
System enters Shut Down mode.On/Off LED is ON
4.4 Press <Ctrl> + ON/OFF button for 3 seconds and use soft menu to go to Full Shut Down mode
The system shuts down. The On/Off LED is ON
4.6 Press On/Off Button for 10 seconds.
3-24 Section 3-6 - Performing Functional Tests of the System

Table 3-1 After Upgrade - System Test Procedures (Continued)

5. CD Writer Test
5.1 Put one of the empty recordable X24 CDs (provided with the upgrade kit) into the CDR drive
5.2 Press <^F11>, <Back End>, <Media Driver>, <CDR> UtilMO_CDR_App will be displayed.
Wait the Message: "Media in drive H is

5.3 Press <IsMediaAcces> and after message <OK>
accessible"
5.4 Press <Eject>.After message Finalize Media ? Yes No press <No> and after message "Media Wait the Message: "Media is outside". Check
is outside" press <OK> that Media is really ejected.
Wait the message: "Media is inside". Check that

5.5 Press <Load> and after message "Media is inside" press <OK>
Media is really inside.
Wait the Message: " Media in drive H was

5.6 Press <Format > and after message press <OK>
formatted successfully"
Wait the Message: "Media in drive H has

5.7 Press <GetVolInfo> and after message press <OK> following properties: Media Label = , Media File-
System Name = CDUDF"
Wait the Message: " The Bytes Per Sector value

5.8 Press <Get BTPsector> and after message press <OK>
of Media in Drive H is 2048
Wait the Message: " Media Label set to

5.9 Press <SetVolLabel2> and after message press <OK>
TEST_LABEL2
Wait the Message: "Media in drive H has

following properties: Media Label =
5.10 Press <GetVolInfo> and after message press <OK>
TEST_LABEL2, Media File-System Name =
CDUDF"
Wait the Message: "The cached data is flushed

5.11 Press <FlushVol> and after message press <OK>
to the volume in drive H"
5.12 Press <Exit> and close the Diagnostic Application.
5.13 Press <Archive> on the extended keyboard (option) The Patient List will be displayed
5.14 Press the <Utilities> on the Soft Menu The General Status will be displayed
The Utility window will be displayed. The

message: Free space on Media: 665MB" is
5.15 Press <Removable Media Utility> on the Soft Menu and select MEDIA: CDRW
inspected. MEDIA LABEL:
TEST_LABEL2.Media status: MOUNTED.
5.16 Press < Eject>. After message Do you want to Close Media for external use press <No> MEDIA STATUS: Ejected
5.17 Press < OK> to Exit the Utility
6. Image Port Test

Press <Ctrl+F11>,<Front End>, <IMP>, <Self test> Green light test passed OK.
7. P509 Probe UpgradeTest
7.1 Start the system in Technical support mode. Enter to Config and Check that Front Board field is V7-2 (TR V4)
Front Board field is V7-2 (TR V4) and MUX Board field is V2 MUX Board field is V2
7.2 Perform a full diagnostic of MUX and FB as described in chapter 7 of the Service Manual All tests passed OK
2D image appears. The temperature is ambient

7.3 Connect the P509 or 8T probe to the left socket and select it
temperature.
7.4 Set Position of probe to 90 degrees The indicator of angle is set on 90 degrees
2D image appears. The temperature is ambient

7.5 Connect the P509 or 8T probe to the right socket and select it
temperature.
7.6 Set Position of probe to 90 degrees The indicator of angle is set on 90 degrees

Section 3-7
Replacing the Side Covers
3-7-1 Re-assembling the Back End Processor Side Cover
1.) Slide the BEP side cover to its original position and secure it with the two screws previously
removed at the rear the BEP, holding the BEP side cover in place.
2.) Facing the side cover, push the BEP as far to the right as possible, and tighten first the left lower
bracket, then the right lower bracket and finally the bracket on its upper left side. Use two screws
to fasten each bracket. Refer to Figure 3-4 on page 3-3.
3.) Adhere a BEP upgrade label (P/N 2329261) in a prominent position on the BEP side cover.
3-7-2 Returning the Machine Rear and Side Covers

1.) Return the rear cover to its original position, as follows:
Insert the four screws and secure the rear cover in position. Two screws are located on the sides
of the rear cover, as shown in Figure 3-2 on page 3-2. The remaining two screws are located in the
AC Input Box Unit, as shown in Figure 3-3 on page 3-2.
2.) Reassemble the side covers, as follows:

a.) Slide the right side cover up and inwards until it fits in place.
b.) Slide the left side cover up and inwards until it fits in place.
c.) Fasten the screw in each of the wheel arches of the two side covers (four in total), an example
of which is shown in Figure 3-1 on page 3-1. To easily access the screws, turn the wheels
inwards by 90 degrees.
3.) Check that all covers are fixed firmly in position.
4.) Adhere a Vivid 3 P509 upgrade label (P/N 232957) in a suitable position under the control console.
3-26 Section 3-7 - Replacing the Side Covers

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3-28 Section 3-7 - Replacing the Side Covers

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GE Medical Systems

ADVANCED SERVICE DOCUMENTATION

Copyright 2002 by General Electric Co.

THIS SERVICE MANUAL IS AVAILABLE IN ENGLISH ONLY.

CE MANUEL DE MAINTENANCE NEST DISPONIBLE QUEN ANGLAIS.

DIESES KUNDENDIENST-HANDBUCH EXISTIERT NUR IN ENGLISCHER

ESTE MANUAL DE SERVICIO S LO EXISTE EN INGL S.

ESTE MANUAL DE ASSIST NCIA T CNICA S SE ENCONTRA DISPONVEL EM

IL PRESENTE MANUALE DI MANUTENZIONE DISPONIBILE SOLTANTO IN

DAMAGE IN TRANSPORTATION - FOR USA ONLY

OMISSIONS & ERRORS

Revision Date Reason for change

List of Effected Pages

Pages Revision Pages Revision Pages Revision

TOC vii to x 6/9/03

1-1 to 1-12 6/9/03 Back Cover N/A

2-1 to 2-6 6/9/03

EMC, EMI, and ESD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 9

vii Table of Contents

Complete System Back-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 3

viii Table of Contents

Upgrading the Back End Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Upgrading the Front End . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 9

Re-connecting Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 13

Installing the New Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 14

Performing Functional Tests of the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 24

Replacing the Side Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 26

1-1-2 Purpose of this Manual

1-1-3 Related Instructions

1-1-4 Furnished Materials

Item Part No. Description Qty.

2. 2346017 CD-RW driver 1

3. 2274035 Slider Left 1

4. 2258801 Audio Int. Cable 1

5. 2302360 Memory Chips (2) SD-RAM 256MB 133 MHz 2

6. 2329261 BEP Pro Upgrade Label 2

7. 2329257 Vivid 3 Pro-02 P509 Probe Upgrade Label 2

8. 2328457INS BT00 to BT00 Pro-2 P509 Upgrade Instructions Document 1

9. 2300163-100 Vivid 3 Pro/Exp. Users Manual 1

10. 2300164-200 Vivid 3 Pro/Exp. Service Manual CD 1

11. 2300165-100 Vivid 3 Pro/Exp. Reference Manual 1

Chapter 1 Introduction 1-1

12. 2326162-100 Release Note S/W Ver. 2.1 - English 1

13. 2317740-100 Release Note S/W Ver. 2.0 - English 1

14. 2344098-100 Release Note S/W Ver. 2.1C - English 1

15. 2345350-100 PRO-00 Upgrade Supplement 1

16. 2365047-100 Release Note S/W 2.3 - English 1

17. 2347549-3 CD with Vivid 3 SW Ver. 2.3 1

18. E8001LD Blank CD media 5

19. 2366934 Help Files CD Rev. 000 1

20. 2365048-2 Rating Plate with BT02 Password 1

21. 2253038-2 MUX board V2 1

22. 2253033-2 Front Module V7-2P 1

23. Backplane Rev:C Upgrade Kit Assy. including:

25. 2292988 Isolation Box 1

26. 2292972 Cable Rear to Isolation Box 1

27. 2283903 Cable BEP to Isolation Box 1

28. 268A0004 Plastic Cable Ties 4

1-1-6 Tools and Test Equipment

1-2 Section 1-1 - Overview

1-1-7 General Information for Installation

Table 1-1 Contents in Chapter 1

Section Description Page Number