Professional Documents
Culture Documents
Project
In
Raintree Hotel
By
R.Preethi
Table of Content
Introduction to Rain Tree
Objectives
Scope
Limitations
User`s of Raintree
Features of Raintree
Awards of Raintree
Departments
Introduction to H R Department
Structure of H R Department
Personnel policies of HR
HRP Process
Job Analysis
Job Design
Role of HR Department
Recruitment
Recruitment Process
Selection
Training Process
Performance Appraisal
Welfare Activities
Payroll
Process
Introduction of Hotel Industry:-
As transport and social need take developed from orient civilization through modern
times. So the industry has responded to meet those needs. Towards the 18 century
the number as the traveler is created more rapidly through Merchandised wagons as
a form as transport and the use of house carrying for the nobility.
To eaten for this need, nature of house as various design were constructed. These
houses provide charge of houses, accommodation, food and drink for travelers.
About Raintree
This is done by conserving natural resources, educating and enlightening staff, and
cultivating relationships with the community - all while hosting the guest in an
unparalleled atmosphere of comfort and style. With a tradition of crafting warm and
inviting surroundings,
SCOPE:-
The main objective as project is to analyze the report comes the entire
Spontaneous as a model hotel emphasizing on following area:-
LIMITATIONS:-
• The study does not consider the financial and technical aspects as the
hotel
• Due to time lapse between collection of data and presentation certain
facts and signs might have cleared.
• The lack as information due to considerably in certain departments.
Size as the report.
Ceebros, a leading property developer in South India, has embarked on its first
venture in the hospitality industry with the aim of bringing something new and
exciting to Chennai's hospitality arena.
Feature of Raintree
The Raintree Hotel in Chennai, India’s city center combines impeccable service and
stylish accommodations with an innovative, eco-conscious attitude. As an eco-
sensitive business hotel, The Raintree Hotel is dedicated to conserving natural
resources and raising awareness of the importance of environmental responsibility.
The Raintree Awards
• Front Office
• Food & Beverage Service
• Food & Beverage Production
• Kitchen Stewarding
• Sales & Marketing
• House Keeping
• House Keeping
• Human Resource
• Training
• Environment
• Accounts
• Purchase
• Stores
• Controls
• Information Technology
• Technical Services
• Security
• Health Club & Swimming Pool
• General & Admin
• Business Centre
• Housekeeping Department:-
The housekeeping department is another important department in hospitality world.
Housekeeping is responsible for cleaning the hotel’s guestrooms and public areas. This
department has the largest staff, consisting of an assistant housekeeper, room
inspectors, room attendants, a house person crew, linen room attendants and personnel
in charge of employee uniforms. They may also have their own laundry and valet
service. Hotels with laundry and valet equipment may use it only for hotel linens and
uniforms and send guest clothing to an outside service where it can be handled with
specialized equipment.
• Administration Department:-
Top organizational members usually supervise the Administration Department in a
hotel. This department is responsible for all the work connected with administration,
personnel, manpower, employee’s welfare, medical, health and security.
Vice President HR
Hr Manager
Hr
Executive
Personnel Policies of HR
The personnel function in Raintree includes many activities such as:
• Consideration of leadership style
• Relationship
• Responsibilities
• Philosophy
• Social orientation
• Organizational structure
• Employee’s Services
≈ Cafeteria
≈ Vending Machine
≈ Employee’s Lounge
≈ Lockers
≈ Counseling
≈ Suggestion Scheme
• Benefits
≈ Group Insurance
≈ Sick-pay plan
≈ Hospitalization
≈ Major medical coverage
≈ Key man Insurance
≈ Pension plan/scheme
• Labour/Industrial relations
≈ Presentation Elections
≈ Collective Bargaining
≈ Grievance Procedures
• Administration
≈ Personnel records
≈ Security
≈ Holidays and Vacations
≈ Office Layout and Services
≈ Work Rules
The list is infact never ending. HRP actually has become an inevitable part of HRM
process.
The HRP Process
Environment
Organizational
Objectives & Policies
HR Programming
HRP Implementation
Control and
Evaluation of Program
Surplus Shortage
JOB ANALYSIS
In order to achieve effective HRP, the duties involved and the skills required
for performing all the jobs in an organization have to be taken care of. This
knowledge is gained through job analysis. In simple words, job analysis may be
understood as a process of collecting information about the job.
In Raintree job analysis involves the following steps:
Collecting and recording job information.
Checking the job information for accuracy.
Writing job description based on the information.
Using the information to determine the skills, abilities and knowledge that are
required on the job.
≈ Updating the information from time to time.
Strategic Choices
Gather Information
Uses of Job Description and Job
Specification
Process Information Personnel Planning
Performance Appraisal
Hiring
Training & Development
Job Description Job Evaluation &
Compensation
Health & Safety
Employee Discipline
Job Specification
Work Scheduling
Career Planning
Feedback
Organizational Factors
Characteristics of task
Work flow
Ergonomics
Work practices
Environmental Factors
Employees abilities and Job Productive &
availability Design satisfying job
Social and cultural
expectations
Behavioural Factors
Feedback
Autonomy
Use of abilities
Variety
RECRUITMENT
In simple terms, recruitment is understood as the process of searching for and
obtaining applicants for jobs, from among whom the right people can be selected.
Recruitment is the process of finding qualified people and encouraging them to
apply for work with the firm.
Recruitment Process
HR practices its function in each and every stages of recruitment. The process
comprises five interrelated stages, viz.
(i) Planning,
(ii) Strategy development,
(iii) Searching,
(iv) Screening,
And
(v) Evaluation and control.
The function of HR is to make the selection procedure an ideal one. The ideal
recruitment programmed is the one that attracts a relatively larger number of
qualified applicants who will survive the screening process and accept positions with
the organization, when offered.
Recruitment Process
SELECTION
Selection is a process of picking individuals (out of the pool of job applicants) with
requisite qualifications and competence to fill jobs in the organization. Different
hotels apply different methods and procedure for recruitment as well as selection. It
basically depends on the management policies and the size of operation.
External Environment
Internal Environment
R R R
A A A
Job Offer
RA: Rejected Applicants
Employment Contract
Evaluation
TRAINING AND DEVELOPMENT
There are 2 types of welfare activities offered to the employees of Raintree . They
are as follows
Under welfare activities Raintree offers 5 kinds of various benefits to its employees.
They are follows:-
• Security benefits.
• Health care benefits.
• Retirement benefits.
• Recreational benefits.
• Time off benefits.
PAYROLL
INTRODUCTON TO PAYROLL :-
A wage or monetary compensation paid to an employee for the service rendered
by him or her.
Or
Payroll is a process to manage employees Salaries, Net pay tax deductions and
their holiday pay.