Manga Company

235 Salcedo. St., Legaspi Village, Makati City

(063-2) 893-4931

August 28, 2017

Ms. Erza Scarlet

Manager
Fairytail Merchandise and Shirts
Lapaz St., Iloilo City, Philippines

Dear Ms. Scarlet:

I have your request for a US $5000 reimbursement and I am sorry to say it cannot be made.

Clearly, the said delay in delivery was due to a typhoon. In the discussion that preceded the
purchase and in the documents you signed at the time it was clearly pointed that the
company is not responsible in case of any fortuitous event which eventually resulted the
delay.

I am sure you can understand my position in this matter. Thank you for doing business
with us and if you have further questions, do not hesitate to call or write.

Sincerely,

Know Itall