Professional Documents
Culture Documents
INTRODUCTION
Purpose:
When the customer misses the payment for the outstanding invoice within specified payment due date.
The dunning letter is generated via sap program and send at customer address for reminding the
customer outstanding payment
Requirement:
The dunning system enables to trace liable customers who have not paid their open invoices within a
given time span. It enables you to handle the process from, for example, sending a reminder to
customers of their outstanding payments through to referring such customers to collections agencies.
The dunning system covers the following documents:
1. Open A/R invoices, including invoices that are partially credited or partially paid
2. Invoices that include installments
3. A/R credit memos
4. Incoming payments that are not based on invoices
II. CONFIGURATION:
1. Create Dunning Keys
We define dunning keys in this step. Dunning keys limits the dunning level of an item.
Path: IMG > Financial Accounting (New) > Account Receivable and Account Payable > Business
Transactions > Dunning > Basic Setting for Dunning > Define Dunning Keys
Tcode: N/A
2. Define Block reason for Dunning Notices
In this step, we define the reasons for a dunning block under a key. The key can be entered in an item or
in the account of a Customer master. Blocked items or accounts are not considered for the dunning run
Path: IMG > Financial Accounting (New) > Account Receivable and Account Payable > Business
Transactions > Dunning > Basic Setting for Dunning > Define Dunning Block Reasons
Tcode: N/A