Student Handbook

Full Time Programmes

UC

Updated: 24 April 2017

 TABLE OF CONTENTS

Page

Introduction 1

Glossary of Terms 3

Section 1 Enrolment and Course Registration

1.1 Enrolment 4
1.2 Course registration 4
1.3 Requirements for courses 5
1.4 Transferring to another programme 5
1.5 Academic deferment 6
1.6 Withdrawal from course 7
1.7 Withdrawal from programme 7
1.8 Cancellation of enrolment by University 7
1.9 Academic progression policy 8

Section 2 Academic Matters

2.1 Assessment and examination 9
2.2 Challenge Examinations (CEX) 10
2.3 Waivers from Common Core Electives 11

Section 3 Study Skills, Resources and Support

3.1 Study skills and support 12
3.2 Library services 13
3.3 Tutorials, lectures and seminars 13
3.4 Reports, assignments and essays 14
3.5 Support and counselling 14
3.6 C-three (Counselling & Care Corner) 14
3.7 Student records 15
3.8 Communication via MyMail account 16
3.9 Facilities, equipment and services 17

Section 4 Money Matters

4.1 Types of fees 19
4.2 Payment methods 19
4.3 Responsibility for fees 19
4.4 Late payment or non-payment 19
4.5 Refunds 19
4.6 Government funding/subsidy 19

Section 5 Regulations and Policies

5.1 Rights and Responsibilities 21
Personal Representation to the Media 21
Student Grievance Procedure 22
Student Disciplinary Regulations 24
Student Fees Regulations 34
5.2 Academic Matters 35
Assessment and Examination Regulations 35
Graduation Regulations 43

APPENDIX Honour Code 46

 SINGAPORE UNIVERSITY OF SOCIAL SCIENCES
Student Handbook for Full-time Programmes

INTRODUCTION
Purpose of this Handbook

This Handbook provides you with information on certain important aspects of University life the
sources of available help, support services and key regulations applicable to all students. While the
information provided in this Handbook is correct at the time of publication, the University reserves the
right to alter procedures, fees and regulations should the need arise. You should carefully read all
official correspondence, other sources of information for students and the official University notice
boards to be aware of changes to the information in this Handbook.

Apart from this Handbook, you will receive other course/study guides at the start of your studies,
produced by UC for students, setting out all the essential information pertaining to your programme of
study and the academic requirements. The University reserves the right to discontinue or vary courses
at any time without notice. You should always check with UCs officers when planning your courses.
Some courses and units may be altered or may not be offered due to insufficient registration or changes
to teaching personnel.

Rights and responsibilities

You have both rights and responsibilities as a student at the University. The formal relationship between
you and the University is set out in the Honour Code and Student Contract which you signed at
enrolment. This included an undertaking to abide by all the Universitys rules and regulations. The key
rules and regulations are set out in Section 5 of this Handbook. The Honour Code is set out in the
Appendix to this Handbook.

The University is keen to ensure that your student experience is a positive one. Making your views
known can help to bring about improvements, both for you and for future students. If you feel something
is not right, please raise your concerns promptly. The Student Grievance Procedure (see Section 5)
provides guidance on how you can initially try to resolve the problem informally and also sets out the
more formal procedures available to you.

Equality

The University values the diversity of the student body and is committed to creating and sustaining a
positive and mutually supportive environment. All students are equally valued and respected and are
encouraged to thrive academically.

Brief facts about the University

Background and Core Values

Singapore University of Social Sciences is a university in Singapore dedicated to working adults,

allowing them to pursue lifelong learning and higher education while balancing career, family and social
responsibilities. It adopts a flexible and practice-focused learning approach and offers more than 50
academic programmes in various disciplines. Eligible Singaporeans and Permanent Residents taking
Singapore University of Social Sciences undergraduate programmes enjoy a government subsidy of
up to 55% of tuition fees.

To meet the increasing demand for university places relevant to Singapores economic needs, SUSS
was accorded the status of the 6th university by the Singapore Government in 2012. From 2014, SUSS,

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through its UC, offers government-funded full-time direct Honours programmes (FTP) for fresh school
leavers. SUSSs approach to higher education focuses on services-related disciplines with an emphasis
on social responsibility. SUSS receives its inaugural intake of full-time students for Accountancy,
Finance and Marketing programmes in August 2014.

SUSS leverages the strengths of its existing undergraduate programmes and e-learning infrastructure
to provide full-time students with the strong foundation needed for a rewarding career. Its FTP provide
a new applied degree pathway with strong industry focus.

The Universitys core values are as follows:

Spirit of learning
Passion for excellence
Integrity in all we do
Respect and trust for the individual
Innovation to lead
Teamwork for success

Management

The governance of the University comes under the purview of the Board of Trustees (the Board).

The Board appoints staff and determines the terms of appointment. It also controls the Universitys
finances, property and general affairs.

The highest academic body of the University is the Academic Board, which regulates the admission
and examination policies and processes of the University and has the power to award degrees,
diplomas and certificates.

The President is the academic and administrative head of the University, assisted by the Provost,
Registrar, Vice-President (Learning Services), Assistant Provosts and Deans.

Academic Structure

The University has four Schools offering part-time programmes in a diverse range of subject areas: Arts
and Social Sciences, Business, Human Development and Social Services, and Science and
Technology. Each School is led by a Dean and programmes are managed by Heads of Programmes
(HoP).

UC offers full-time programmes and is led by a Director. Its faculty collaborate with the Schools to
develop and deliver these programmes.

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GLOSSARY OF TERMS

AT Academic Termination

Canvas the Universitys Learning Management System

CC Common Core

CET Continuing Education and Training

CEX Challenge Examinations

CGPA Cumulative Grade Point Average

credit recognition credit recognition of prior courses taken reduces the number of cu that a student
needs to obtain to complete the degree that he/she is pursuing

CP Curriculum Plan

cu credit units

DAB Disciplinary Appeals Board

EA Examination Administration Department

EAC Examinations and Awards Committee

eCR Electronic Course Registration

GPA Grade Point Average

GS General Studies

HoP Head of Programme

MyMail the email account provided by the University to each student for use in the
course of his/her studies with the University

OCAS Overall Continuous Assessment Score

OES Overall Examinable Score

OSAR Office of Student and Alumni Relations

RS Rank Score

SASC Student Affairs and Support Committee

SDG Student Disciplinary Group

TOP Transfer of Programme

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Section 1

Enrolment and Course Registration

Enrolment is the process through which you formalise your agreement with the University to undertake
your studies for a given academic programme. When you enrol, you become entitled to receive tuition,
use the Universitys facilities and ultimately receive the qualification for which you are studying. It also
imposes on you an obligation to pay all tuition and other applicable fees to the University. The sanction
against non-payment of debts to the University begins with having certain services withdrawn (e.g.
library and computing access) and can lead to withdrawal of your enrolment.

The University wants to help you resolve any financial, academic and/or other problems that you may
have. Please contact UC for help in dealing with any difficulties as soon as possible in order to resolve
these prior to course registration.

1.1 Enrolment

1.1.1 New students. To be admitted into the University, you must accept the Universitys
offer of a programme on or before the specified deadline. If you fail to do so, the
Universitys offer will be deemed to have been withdrawn.

1.1.2 Existing students. You are entitled to continue your studies in each subsequent
semester, provided:

(a) you are not in debt to the University;

(b) you have completed the electronic course registration for the following
semester (see Section 1.2.1 below); and

(c) you have made academic progress within the maximum candidature period
(see Section 1.8.1 below).

1.2 Course registration

1.2.1 Pre-registration. In the first year of your programme, there is no registration of courses
required as you will be pre-registered. In second year and after, course registration is
done via the eCR. The same (i.e. registration via eCR) applies for resit or repeat
courses. Students who wish to take more courses may register for evening classes (e.g.
for their minor).

Note: It is your responsibility to ensure that there are no timetable schedule conflicts
(i.e. both class timetable and examination timetable) for the courses that you
wish to take. You should contact us if you wish to withdraw from courses that
have been pre-assigned.

1.2.2 Electronic Course Registration (eCR). The eCR is an important tool to help you plan
your courses for the next semester (including those that you need to resit/repeat). In
April and October each year, you will be requested to choose your next semesters
courses by the stipulated deadline through the eCR (assuming that you pass all the
courses in the current semester). If you do not submit your course registration by the
stipulated deadline, you will not be able to proceed to the next stage of your programme
and your enrolment may be withdrawn at the discretion of the University (see Section
1.8.2 below). We encourage you to follow your study plan. Please refer to the eCR
guide for more information.

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 1.2.3 Offer of course(s). The final course selection offered to you will depend on your course
results for the current semester as well as the available vacancies in the courses
selected by you.

1.2.4 Amending course choices. To change your choice of courses after the eCR registration
deadline, please submit the Add/Drop application before the Add/Drop deadline. A non-
refundable fee of S$64.20 (inclusive of GST) must accompany every application. All
applications are subject to the Universitys approval.

1.3 Requirements for courses

1.3.1 Course criteria. You may register for a course only if you have fulfilled the pre-requisites
(if any) for that course. After the first semester of enrolment, 5 cu and 10 cu courses
are spread over 6 or 13 study weeks, respectively, from January to April and from July
to October, with examinations in May and November. Each degree programme
comprises compulsory and elective courses. Each course has a specific number value
of cu.

1.3.2 Second University degree. You will not be admitted to a second degree programme at
the University until you have fulfilled the requirements for the first degree programme
with the University.

1.3.3 Credit units. The total cu (cu) of courses for degree programmes registered for by
you per semester shall not exceed 40 cu (of which a maximum of 30 cu are for new
and/or repeat courses and the remaining 10cu shall be for re-sit examinations, if any).
Additional cu above these limits have to be approved by UC.

1.3.4 Graduation requirement. To graduate, a student must complete 200 cu of courses and
fulfil the following requirements:
- At least 24 weeks work attachment
- Service learning
- Overseas experience
- Outward Bound Singapore Teambuilding programme
- E-portfolio (among other things, the content may include the students learning
experience at SUSS, achievements, resume, participation in events, Common
Curriculum reflection essay, English Proficiency essays, Work Attachment Report and
summary of Applied Project)

Please refer to Graduation Regulations in Section 5.2.

1.3.5 Re-reading courses. You cannot register to read a course for which you have already
been awarded a course credit or a course certificate.

1.3.6 Pending results. Some students may have course results that are pending. If your
course allocation for the next semester is dependent on the results that are
pending, the University will allow you to continue with your studies based on the
courses that you have chosen until all your results that are pending have been finalised.

1.3.7 Collection of course materials. Information on the collection of course materials will be
announced through the Student Portal.

1.4 Transferring to another programme

1.4.1 Universitys policy. The Universitys policy on transfer of programmes (TOP) is set
out as follows:

(a) Students may apply for TOP to part-time programme.

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 (b) The outcome will depend on the student having met the requirements of the
new programme accepting the transfer applications.

1.4.2 Degree students.

(a) Applications to transfer can only be made during the TOP application period.
You will need to complete and submit the online Application for Transfer of
Programme form together with a non-refundable fee of S$214 (inclusive of GST).
Applications received after the stipulated application deadline will only be
considered at the next TOP period.

(b) Transfers are not automatically approved. You will need to check if any funding
arrangements you have in place will be affected by such a change. The
University will consider your TOP application and give you a reply within 6 weeks
of the close of the TOP period.

(c) Subject to the Universitys TOP policy, a student is entitled to a maximum of 2

TOP (Restart TOP inclusive) throughout his/her time of study with the University.
However, a student who has transferred from a full-time to a part-time
programme cannot apply to be transferred back to the full-time programme.

(d) If your TOP application is successful:

(i) the transfer will be effective in the following semester;

(ii) there will be no refund for cu previously obtained but which do not form
part of the degree profile of and are not transferable to the new programme
(retired courses will not be considered;

(iii) the University will allow the transfer of any credit recognition or waiver
previously granted to you if these fit the profile of the new programme
(retired courses will not be considered), except for the GS degree
programme. There will be no refund of fees paid for credit recognition or
waiver that is not transferable to the new programme;

(iv) you are expected to fulfil all the requirements of the new programme,
including payment of applicable course fees and CGPA requirements, etc.

1.5 Academic deferment

1.5.1 Frequency. Subject to the Universitys approval, a student may defer his/her studies
any number of times provided he/she is able to complete the degree programme within
the maximum candidature period of 6 years from the time of his/her admission to the
University.

1.5.2 Deferment application. If you wish to defer your studies in a particular semester, please
submit the online Application for Deferment form to the University before payment of
course fee and commencement of the semester. Each deferment application is for one
semester and must be accompanied by a non-refundable fee of S$64.20 (inclusive of
GST). If you are on work-attachment, the deferment will be automatic and there is no
fee payable.

1.5.3 Duration of deferment. If approved, the period of deferment shall be for one semester
only. You must resume your studies in the next semester (e.g. if you applied for and
are granted deferment in January 2015, you must resume your studies in July 2015).

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 1.5.4 Re-sit examinations. If you have re-sit examination(s) in a particular semester, you
should not apply for deferment in that semester. If you do, you will have to repeat the
relevant course(s) and pay all applicable fees if you opt to take the same course(s) in
the future.

1.6 Withdrawal from course

1.6.1 Generally. A student may withdraw from one or more course(s) in a particular
semester. There will be no refund of course fee(s) paid. All withdrawals will be
reflected in the students academic transcript as W. W will not impact a students
CGPA.

1.6.2 Capstone Courses (i.e. Applied Projects). A student may withdraw from applied project
courses either by withdrawal through the normal withdrawal process or be deemed to
have withdrawn as a result of non-submission of the capstone project proposal. A
student who has submitted his/her applied project proposal and would like to withdraw
from the course has to complete and submit a withdrawal form to UC. No grade will be
given and a student will have to re-register for the course(s) and pay the full fee(s).

1.7 Withdrawal from programme

1.7.1 Application. To withdraw from a programme and end your studies with the University,
you will need to submit the online Application for Withdrawal from Programme form.
The student ID card must be returned to the University. You will receive an
acknowledgement letter from the University. There will be no refund of course fee(s).
A student is deemed to have withdrawn from his/her programme if he/she does not
register to read any course for the following semester within the stipulated deadline
(see Section 1.1.2 (b) above).

1.7.2 Consequences of withdrawal. Please consult UC before making a decision to withdraw

from a programme. When you withdraw from a programme, your registration for all
courses at the time of withdrawal will be cancelled. You may re-apply for admission
to the University based on the then prevailing admission criteria. The University may,
at its sole discretion, allow you to count any course credits or credit recognition/waivers
obtained prior to your withdrawal from the University, to your programme of study.

1.8 Cancellation of enrolment by University

1.8.1 Failure to make academic progress. The University has the right to cancel the
enrolment of a student who fails to make academic progress, having regard to all
relevant information, including any mitigating circumstances. A student fails to make
academic progress when he/she fails to achieve a CGPA of at least 2.0 (see Section
1.9 below on Academic Progression Policy).

1.8.2 Failure to submit course registration or accept course offer. The University may cancel
the enrolment of a student who:

(a) fails to register for courses within the stipulated deadline;

(b) fails to pay the course and other fees within the stipulated deadline and has not
made any application for deferment or withdrawal from programme.

1.8.3 Appeals against cancellation. A student whose enrolment has been cancelled by the
University may appeal to be reinstated. The appeal must be submitted, via an
application for reinstatement to the University within 14 days of the date of the
Universitys written notice to the student of the cancellation (appeal period). A non-

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 refundable fee of S$214 (inclusive of GST) must accompany the appeal. If the appeal
is successful, a student will be required to pay the administrative fee of S$64.20
(inclusive of GST) for application of course registration or deferment.

1.8.4 Re-admission after cancellation of enrolment. If no appeal is received within the appeal
period, a student must go through the admission process to gain re-admission to the
University. If re-admitted, the University may, at its discretion, allow a student to count
any course credits obtained prior to the cancellation of enrolment only if they are
relevant and applicable to the programme that he/she has re-applied to study. Any
credit recognition/waiver previously granted will be re-assessed and if awarded and
accepted, the student will be required to pay the prevailing credit exemption fee as
applicable.

1.9 Academic progression policy

1.9.1 Universitys policy. Students who do not attain at least a CGPA score of 2.0 for 2
semesters will face academic termination (AT). A student will receive an Academic
Warning letter from the Assistant Provost if his/her CGPA falls below 2.0 for the first
time. The next time his/her CGPA falls below 2.0, he/she will receive an AT letter from
the Registrar. Students who are given AT are permitted, only once, to apply to restart
their current programme or transfer to another (replacement) programme (collectively,
Re-start Students). All Re-start Students must take a semester off prior to re-starting
their current programme or moving into the replacement programme. The semester
off will not be factored into a Re-start Students candidature computation. Students
who are given AT will not have access to the Student Portal three months after the
release of the semester examination results, but they will be able to communicate with
the University via their Canvas account.

1.9.2 Re-start for non-AT students. Students who are not on AT but have CGPA below 2.0
may opt to apply to restart their current programme of study or transfer to a replacement
programme. Such students must take a semester off prior to re-starting their current
programme or moving into the replacement programme. The semester off will not be
factored into the students candidature computation.

1.9.3 Credit recognition and waiver on re-start. Re-start students may transfer credits from
previously completed courses (except retired courses) to their re-start or replacement
programmes, subject to a maximum of 60cu provided:

(a) the courses in question match the CP of the re-start or replacement programme;
and

(b) the CGPA of the courses in question is at least 2.0.

Re-start Students will be eligible for the credit recognition and waiver that were
previously granted to them (except retired courses) if these are applicable to the re-
start or replacement programme, subject to the afore-mentioned maximum limit.

1.9.4 Candidature period. A students period of candidature commences from the day he/she
first enrolled with the University. Re-start Students will not have their period of
candidature re-set. Re-start Students who are near the end of the maximum
candidature period may appeal to remain in their programmes. However, they will not
be eligible for the MOE subsidy beyond 6 years.

1.9.5 Fee payable. Re-start Students are required to pay a fee of S$117.7 (inclusive of GST)
to re-start their programmes or to transfer to another programme. This is in addition to
the course fees payable.

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Section 2

Academic Matters

This section of the Handbook explains the various elements of the academic side of your life at the
University. UC may also provide you with additional essential information relating to your programme
of study, including the detailed arrangements for learning, teaching and assessment, and the rules that
govern academic matters. Please refer to these documents regularly.

2.1 Assessment and examination

2.1.1 Assessment Basis. Your academic performance is determined on the basis of 2

assessment components:

(a) the OCAS; and

(b) the OES.

Please refer to the Assessment and Examination Regulations in Section 5.2. All course
results are approved by the Universitys Examinations and Awards Committee (EAC).
The University may vary the OCAS and OES requirements from time to time.

2.1.2 Grade Point Average (GPA). The University uses the GPA system and the
Cumulative Grade Point Average (CGPA) to track a students progress at programme
level over the duration of study. It is important that you read through the Universitys
Graduation Regulations in Section 5.2 so that you are fully aware of the requirements
for graduation.

2.1.3 Mark thresholds for passing a course. To pass a course, a student must achieve/ fulfil:

(a) A minimum OCAS of 40 marks out of a total of 100 marks;

(b) A minimum OES of 40 marks out of a total of 100 marks; and

(c) Compulsory attendance requirements, where applicable (for instance,

laboratory sessions)

The rank score (RS) of a course shall determine the course grade. The RS is
computed based on the weighted percentage of OES and OCAS for the course 1.

2.1.4 Threshold for re-sit and repeat.

(a) If a student attains an OES of between 15 to 39 and an OCAS of at least 40,

he/she will only re-sit the written examination or re-submit the examinable
assignment work during the next examination period for the course. Some
courses require mandatory attendance for laboratory sessions as part of the
requirements to pass the course. These thresholds are applicable to all
courses unless the requirements of a course specifies otherwise.

(b) If a student fails to attain an OES of at least 15 or an OCAS of at least 40, then
he/she will repeat the entire course.

1 For example, if both the OES and OCAS are equally weighted (i.e. 50% each) and a student has obtained an OES and OCAS
of 50 and 75 marks respectively, then his/her rank score is RS = 0.5 OCAS + 0.5 OES = 63 (rounded up). With this rank
score of 63 marks, then his/her grade will be a B-. Please note that the weighted % of OCAS and OES components in a course
is not necessarily 50:50 as in the illustration above.

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 2.1.5 Automatic withdrawal from course.

(a) A student who is absent from an examination or who does not submit the end-
of-course assessment (ECA) is deemed to have automatically withdrawn
from the course. In such an event, the course will not have a grade and hence
will not be included in the CGPA computation. It will be denoted by a W status
on the students academic transcript to indicate that the student withdrew from
the course during the semester;

(b) Following the rules for re-sit and repeat, the outcome of the course will then be
either a W + re-sit or a W + repeat;

(c) If it is a re-sit category, the student must take the examination or submit a new
ECA in the next presenting semester. The University does not limit the number
of withdrawals for each student in the 6-year candidature period 2. As such, a
student may choose to withdraw in the next semester by being absent for the
re-sit examination or not submit the new ECA in the next semester. The
outcome of the course in question in the second semester will automatically be
reflected as a W + repeat.

2.1.6 Pre-course assessment. Many of the courses may have a pre-course assessment
component that requires a student to obtain at least the specified threshold before
he/she is allowed to read these courses. Students who do not satisfy this requirement
is deemed to have withdrawn from the course in question. They will be allowed to take
the course again at its next presentation. You are allowed a maximum of 3 attempts
for the pre course assessments are allowed before the stipulated deadline, which
occurs before the commencement of the courses.

2.2 Challenge Examinations (CEX)

2.2.1 Challenge examinations are designed to assess your academic proficiency in particular
subject areas and are similar to final examinations in these subject areas.

CEX allow you to gain credit recognition in a required subject area and thereby accredit
you for previous academic and/or experiential knowledge in a subject for the CEX
course passed.

Selected level 1 courses with written examinations are offered as CEX. There is no cap
on the number of courses a student may take as CEX in his/her programme of study.
CEX are applicable to both major and minor courses (compulsory and elective).
Students need to complete the CEX for their major courses by the second semester,
and for minor courses, by the following semester. Only one attempt is allowed per CEX
course. A student who fails the CEX will have to take the course as a regular course.
Students who have registered for a regular course will not be eligible to take the CEX
for that course.

Local polytechnic graduates who meet the criteria as stated below will be automatically
awarded a waiver of CEX and given credit recognition for the relevant courses:

i. CGPA of 3.5 and above out of a total score of 4.0

ii. Diploma relevant to the discipline of the programme of study.

2 A student may choose to withdraw in the next semester for being absent for the re-sit examination or not to submit the new

ECA in the next semester. The outcome of this course in the second semester will then automatically be a W + repeat.

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2.3 Waivers from Common Core Electives

2.3.1 A level students and polytechnic applicants who are admitted to SUSSs full-time
programmes are given waivers of up to 10 cu of Common Core (CC) electives.

Students with an A grade in a relevant H2 content subject are granted a waiver from
a corresponding 5-cu Common Core elective in one of the following areas:
- Science
- Mathematics
- Humanities & Social Science
- Arts
- Economics and Management

A level students may be granted up to 10 cu of Common Core Electives in any one

or two areas.

2.3.2 Diploma holders with a polytechnic CGPA of at least 3.5 are granted a 10 cu waiver
(i.e. two 5 cu Common Core Electives) in the area that is most related to the respective
diplomas.

2.3.3 Single Major students are required to take one 5-cu Major course with part-time
students for each 5-cu Common Core elective that is waived.

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Section 3

Study Skills, Resources and Support

3.1 Study skills and support

3.1.1 Independent learning.

(a) You will be expected to take responsibility for your own learning and to make
effective use of all the resources at your disposal to develop your subject
knowledge and your critical and analytical skills;

(b) The most important aspect of a university education is to teach you to think for
yourself. This implies learning where to find information and, in particular, how
to apply the literature of your subject effectively;

(c) UC will provide guidance on the specific skills required for your particular subject.
This guidance may be delivered during your normal classes or via course guides
or online sessions;

(d) The Teaching and Learning Centre will provide guidance on generic study skills
such as Successful Learning at SUSS
and Academic Integrity through specially prepared workshops and e-modules
every semester and

(e) You are encouraged to maintain 6 to 8 hours of self-study per course on a weekly
basis. Self-study is not just about reading books. With the Universitys package
of course materials, you will learn from a combination of resources which include,
but are not limited to printed materials, videos, audio programmes, computer-
based materials depending on the needs of the course.

3.1.2 Generic skills. In addition to subject-specific skills, all students are offered
opportunities to develop a range of generic skills such as self-motivation, time
management, problem solving, basic research and analytical skills, making
presentations, working as a team, etc. These will not only improve your academic
performance but also enhance your job prospects.

3.1.3 Printed materials. The types of course materials a student needs may vary from one
course to another. You should refer to the set of specially written study units and
workbooks which provide the essential study information you require:

(a) Some courses may require textbooks. Textbooks are packaged with other
course materials. In some instance you may be required to purchase additional
reference materials separately. Please refer to the announcements on the
Student Portal; and

(b) Recommended readings are optional and vary from course to course. While you
are not expected to read all the recommended texts, you may use some of them
to help in solving difficult questions or pursue a special interest. These books are
available at the Universitys library. You may like to purchase some of the
recommended books.

3.1.4 Course guide. With the help of the course guide for each course, you will be able to
pace your learning accordingly. The course calendar indicates the number of
assignments involved in the course and the respective assignment submission dates.

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 3.1.5 E-learning and specialised software. Some courses provide e-learning materials which
are posted on Canvas. These are useful learning tools and form an important
component of your self-study. Some courses may utilise specialised laboratory or
other software. Students may access such software on the Universitys servers via
VPN connections. Students are expected to have their own internet access in order to
utilise these e-learning and other online materials and facilities.

3.1.6 Self-help study groups. Students are encouraged to set up meetings and discussion
groups among themselves. A successful study group requires a facilitator/coordinator
to coordinate the meeting place, time, agenda etc. Many students find self-help study
groups beneficial in that they add new insights to their studies and hence broaden their
learning experiences.

3.1.7 Resit Support Service (with lectures and tutorials). Students who wish to attend classes
for resit course may apply for resit support service during the course offer period.
Approval for resit support service is subject to course quota availability. The application
form is available at the student portal and the fee charged would be 90% of original
course fee less $100 (and subject to prevailing GST).

3.2 Library services

3.2.1 Tay Eng Soon Library. The University library offers access to thousands of electronic
journals, ebooks and databases, printed books and journals. More information about
the library can be found at http://www.sim.edu.sg/library. Using library resources is an
essential part of your education. Otherwise, you can neither extend your studies to
fields not in the course nor keep abreast of new developments after the course is over.
You need to make an effort to master the printed and computer-based bibliographies,
abstracting services, catalogues, indices and other means that enable you to search
the literature systematically. To help you, some courses include guides on the use of
libraries and literature. Students also have access to the Richard Eu Library at SIM
Management House. Here are two more links that are useful.

Library publications
http://library.sim.edu.sg/SitePages/Publications.aspx.

Online User Guides to e-resources

http://library.sim.edu.sg/SitePages/Video-Gallery.aspx

3.2.2 Library card. The student ID card you receive when you enrol with the University or
your NRIC acts as your library card and provides access to the Universitys library and
its services. Please ensure that you update your contact details via the Student Portal
at http://www.SUSS.edu.sg as the library uses this information to contact you.

3.2.3 Borrowing from the library. You may borrow up to 6 items including print and/or non-
print media. Borrowed items should be returned as soon as you finish with them and
certainly by the due date. Fines are charged for the late return of borrowed items. More
information on borrowing from the library is available online via:

http://www1.sim.edu.sg/sim/pub/slib/using-the-library/borrowing.html

3.3 Tutorials, lectures and seminars

Apart from self-study and assignments, regular tutorials, lectures or seminars enable you to
have more in-depth discussion with your instructors and fellow students.

3.3.1 Tutorials. These provide the chance for you to clarify issues and problems on course
work and assignments with your instructor. They also allow you to interact and learn
together with other students.

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 3.3.2 Lectures. Lectures are organised to help students focus on key learning points. They
also allow you to interact with students from other tutorial groups. Lectures may be
delivered online.

3.3.3 Seminars. Seminars are flexible sessions that aim to facilitate learning not just from
the seminar instructor but also among students. They are structured around various
class activities, which may include class discussions, presentations, case studies,
computer exercises and so on. Seminars focus on interactive and active learning.

3.3.4 Capstone projects (i.e. applied projects). Students undertaking applied projects should
meet with their respective supervisors in the first week of the semester to agree on a
timetable of meetings and assignments. The supervisor will provide guidance to the
student at regular meetings and define the responsibilities of the student and goals of
the Capstone project, monitor progress toward those goals, review drafts of the
students work and provide direction and assistance where needed.

3.3.5 Changes. You are assigned to specific groups based on your course combination and
the availability of instructors. Due to the large number of students and the many
combinations of courses taken by students, the University will not be able to
accommodate requests to change the allocated groups. You must stay in your
allocated group throughout the semester or academic year. Students are not allowed
to attend any classes of other groups that have not been allocated to them.

3.3.6 Attendance. Class attendance is necessary for students to benefit from class activities
and learn from their instructors and fellow students. Some courses may have
mandatory class sessions (e.g., laboratory requirements). Failure to attend the
mandatory session(s) may lead to a Fail grade for the course. There will not be any
make-up lessons for those lectures, tutorials, seminars or laboratory sessions that you
have missed.

3.3.7 Language of instruction. Unless specified otherwise, English shall be the language
used in all seminars, tutorials, lectures, materials, counselling, examinations,
assessments and administration in the University.

3.4 Reports, assignments and essays

Written assignments form part of your workload. Beware of plagiarism and ensure that all your
sources are correctly referenced.

3.5 Support and counselling

If you have difficulties that might affect your studies, you should consult your course instructor
or faculty/staff of UC. The University also runs a counselling centre to assist students on non-
academic issues.

3.6 C-three (Counselling & Care Corner)

3.6.1 Why C-three? University life can be fun and exciting, but it can also present many
stressful moments. Managing the demands life and studies can create a high level of
anxiety and stress. Help is available for students to tap on.

3.6.2 C-three services. C-three offers a safe and conducive environment for students with
personal challenges to seek help and guidance from professional counselling
psychologists and counsellors. Counselling services are offered to all students at no
cost regardless of age, race, language, or religion. C-three is located at:

Location: Blk A, Level 3, Room 3.05B

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 Opening Hours: Mon to Thurs: 8.30am to 8.30pm
Fri: 8.30am to 5.30pm
Closed on Sat, Sun and Public Holidays

Make an appointment via:

(a) Telephone number 6248 1600;

(b) Email: counsellingservices@suss.edu.sg;
(c) The Student Portal; or
(d) Walk-in (subject to availability of the psychologist/counsellor)

3.6.3 Confidentiality and privacy. Information shared during counselling sessions will not be
released to anyone without the written consent of the student unless required by law or
to prevent imminent danger to the student and/or others.

3.7 Student records

3.7.1 Personal identifier number. Your personal identifier (PI) number is the Universitys
means of finding your records in the University system. Your PI will stay with you
throughout your studies with the University. You should always quote it in verbal or
written communication with the University.

3.7.2 Changing your name. If you change your name, you must inform the University in
writing and provide the appropriate documentary evidence in the form of a marriage
certificate or deed poll or letter of declaration signed by a solicitor or a Justice of Peace
and your new identification card. Award certificates will be issued only in the name that
you hold at the time of the award and may be different from the name in the academic
transcripts.

3.7.3 Changing your address or contact telephone number(s). You may update any change
of address or contact telephone number(s) online via the Student Portal
at http://www.suss.edu.sg. You should also place a re-direction order with the post
office to avoid missing any correspondence from the University. The University will not
accept responsibility for your non-receipt of correspondence or materials. The
University accepts only one local mailing address per student.

3.7.4 Confirmation of student status. The University can provide you with an official
confirmation of your status as a registered student. Requests should be sent via your
Canvas account, and addressed to UC at email address: uc@suss.edu.sg.

3.7.5 Access to student records.

(a) you can access your electronic records at the Student Portal
via www.suss.edu.sg/student with your University login ID and password;

(b) the University is committed to the principles of data protection and follows best
practices in handling the information it holds. All personal information is held in
secured computer and manual files. Your student records are made available
only to those directly concerned, either academically or administratively, with
your progress as a student; and

(c) if you have been sponsored to read a programme/course, the University may
release your academic results directly to your sponsor without seeking your
permission.

3.7.6 Academic transcripts. Academic transcripts are records of all the courses taken and
the grades obtained by you. Your transcript will also include information on:

(a) Failed and withdrawn courses;

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 (b) Total credit waiver granted (if any);

(c) Total credit recognition granted (if any); and

(d) Total cu of courses taken at approved institutions (if any).

If you need to provide formal evidence to a third party (employer or prospective

employer, sponsor, professional bodies etc.) of the award of credit for course(s)
completed, you may request UC for a certification letter from UC via uc@suss.edu.sg.

3.8 Communication via MyMail account

3.8.1 MyMail account. Each student is given a MyMail email account. All communication
with the University faculty and staff must be conducted via your MyMail account and
should include your name at the time of registration, your PI number, and the
programme that you are currently enrolled in or has completed with the University.

3.8.2 First point of contact. UC and Canvas Technical Helpdesk are a students first point-
of-contact with the University on enquiries related to administrative matters and My
SUSS respectively. The contact options and operating hours are as follows:

UC

Email: uc@suss.edu.sg

Student Support Department

(a) Student Hotline: 6248-9111 (Option 1)

(b) Email: ucstudents@suss.edu.sg

Mondays Fridays : 8:30 am 7:30pm

Saturdays : 9:00 am 1:00pm

Canvas Technical Helpdesk

(a) Student Hotline: 6248-9111 (Option 2)

(b) Email: bbsupport1@suss.edu.sg

Mondays Fridays: 8:30 am 7:30pm

Saturdays : 9:00 am 1:00pm

3.8.3 Communication from SUSS to students. The University uses one or more of the
following channels to communicate with students:

(a) Telephone
(b) Student Portal
(c) Email
(d) SMS
(e) Portal Services

3.9 Facilities, equipment and services

3.9.1 Class venues. Your classes, including laboratory sessions may be held at one or more
of the following premises:

(a) SIM HQ (461 Clementi Road, Blocks A to C); and

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 (b) Other venues as may be designated by the University from time to time.

3.9.2 Car parks. Paid parking at the University is available to all students. Students are to
comply with car park regulations.

3.9.3 Smoking. The University is a smoke-free campus. Students who violate this policy
shall be subject to disciplinary action according to the Universitys disciplinary
procedures.

3.9.4 SIM student membership. Every student of the University will be enrolled automatically
as a student member of SIM. For more information on membership privileges, please
refer to:

http://www.simms.sim.edu.sg/mp/IndividualMembershipPrivileges.aspx

3.9.5 Laboratory facilities. During specific tutorials/seminars, students may access the
laboratory facilities on University campus and other designated locations. These
facilities provide a comprehensive infrastructure to support you in your coursework.

3.9.6 Induction, workshops and courses. Upon acceptance of the Universitys offer for
admission, you will be invited to attend an induction as well as special workshops and
courses. These events are mostly held from June to August. The induction provides a
platform for you to meet with the Universitys academic and/or administrative staff and
fellow students.

3.9.7 Telephone and electronic mail. You may use the telephone and/or email contact of
your instructors to discuss matters concerning your academic studies.

3.9.8 Students with disabilities. A wide range of special services is available to support
students with disabilities. These include advice and/or information on the course(s)
chosen and course materials in alternative forms. It may be possible for students with
disabilities to take their examinations away from the designated examination venues.
The University will conduct off-site examinations should a situation warrant it e.g. a
critical medical condition certified by a medical professional that prevents a student
from taking the examination under usual conditions. The University encourages
students, regardless of individual circumstances, to inform the University as early as
possible if they need additional help. A written request supported by valid documents
is required for the University to make available the special services or arrangements.

3.9.9 Online portals. The various online platforms for students to access academic and
administrative information are:

(a) The University Student Portal you can login to the Universitys Student Portal
at http://www.suss.edu.sg/student. General announcements, administrative
forms, FAQs on Canvas, specific programme information and access to Canvas
are found on this portal;

(b) Canvas Canvas is a user-friendly web-based learning management system

that supports a flexible teaching and learning environment. It facilitates self-
paced learning with tools for online content sharing, course management (i.e.
course materials), assessment management (i.e. continuous assessments), and
online collaboration and communication. It also supports online marking.
Students are required to submit their assignments via Turnitin in Canvas.
Marked assignments will be returned to students via this platform. Instructors will
also supplement classroom experience with online course materials, conduct
online discussions and manage projects to enhance instructor-
student interaction. You are strongly encouraged to access Canvas regularly.

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Section 4

Money Matters

4.1 Types of fees

Tuition fees
http://uc.suss.edu.sg/tuitionFee.html
Miscellaneous fees

4.2 Payment methods

4.2.1 The University accepts payment by cash, NETS, cheque and selected credit cards. For
online payment, eNETS and credit card (VISA and MasterCard) are acceptable.
Cheque payments should be made payable to Singapore University of Social
Sciences. The University will issue receipts for all payments received.

4.2.2 The Central Provident Fund (CPF) Education Scheme (CES) is applicable to full-time
SUSS students who are paying subsidised tuition fees. However, CES cannot be used
to pay miscellaneous fees. Visit this link to find out more.

http://uc.suss.edu.sg/FinancialAid_Scholarships.html

4.3 Responsibility for fees

A student remains ultimately liable to the University in respect of any fees payable,
notwithstanding that the student has a sponsor who has undertaken to pay any fees due.

4.4 Late payment or non-payment

4.4.1 Regulations. The Universitys procedures for dealing with late or non-payment of fees
are set out in the Student Fee Regulations (see Section 5). If you know that a payment
will be late or if you encounter difficulties over payment of your fees, please contact the
UC promptly. Whenever possible, a realistic payment plan will be worked out with you.
If you experience on-going financial hardship, please contact UC for advice. You may
also wish to inform instructors, particularly if concerns about financial matters are
affecting your studies.

4.4.2 Debts to the University. Students with any kind of debts to the University will not be
able to view their examination results for the prior semester and/or course offers for the
new semester until their debts have been cleared. In the meantime, a student will not
be able to qualify for course credit or any other award. Debts may include unreturned
materials, equipment on loan, books on loan and other loan items from the University
or other entities of the SIM Group. The University may also exercise the right to
withhold course results, academic references, transcripts and certificates and to impose
a late fee penalty of 5% calculated on the outstanding amount and cancel your student
registration.

4.5 Refunds

It is not the policy of the University to refund fees.

4.6 Government funding/subsidy

4.6.1 Eligibility.

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 (a) all existing students enrolled in undergraduate degree programmes who are
Singapore citizens or Singapore permanent residents are eligible for government
grants, provided he/she has not previously received government sponsorship or
subsidy/grant for a first degree (local or overseas), e.g., first degree from any of
the local autonomous universities or an overseas university funded by
government scholarship/bursary; and

(b) there is a one-time only eligibility for each student, i.e., for his/her first
government-subsidised undergraduate education (local or overseas);

4.6.2 Tuition grant coverage. The grant covers course fee for new and repeat courses
(subject to a maximum number specified by MOE). It does not cover:

(a) re-sit fees;

(b) extra courses taken beyond the requirements for the undergraduate degree
programme;

(c) auxiliary charges like administrative fees (e.g. Add/Drop course application,
deferment, transfer of programme, examination appeal, etc.), credit recognition
fee, credit waiver fee, overseas travel expenses, etc.;

(d) penalty charges (e.g. late payment fee); and

(e) other miscellaneous fees.

4.6.3 Number of cu eligible for tuition grant. The government will provide the subsidy for a
maximum of 200 registered cu over a maximum 6-year candidature period for a direct
honours degree.

The subsidy cut-off point will be either the maximum 6-year candidature period, or upon
consuming the maximum claimable registered cu, whichever is earlier. Credit
recognition and waiver count towards the cap for subsidised cu.

4.6.4 Transfer/re-admission of university students. If you are transferring from a full-time

degree programme from an autonomous university to the University, you will be eligible
to receive the full subsidy subject to satisfying the criteria listed in Section 4.6.1 above.
If you are transferring from a part-time degree programme from an autonomous
university to the University, you will be eligible to receive the balance claimable subsidy
subject to satisfying the criteria listed in Section 4.6.1.

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Section 5

Regulations and Policies

5.1. RIGHTS AND RESPONSIBILITIES

When you enrol with the University, you agree to be bound by all the Universitys rules and regulations.
This section sets out the main regulations of a general nature applicable to students. The Registrars
Office is responsible for maintaining these and you should periodically check this Handbook for updates.

Regulations may change from time to time, and you will be expected to comply with those in force at
any given time. Listed below are various regulations of relevance to students.

Personal Representation to the Media

1. It is recognised that from time-to-time, students may be approached by the media on topics
related to their personal interests or non-work related activities. Students may participate in
such interviews in their personal capacity.

2. Students are free to communicate with and through media (including digital and social media
such as Stomp and Facebook) without the approval of the University only when the
communication is solely in the students personal capacity and is an expression of the students
personal opinion which has no bearing on, prejudice or implications to the University and the
staff/students/alumni/associates of the University or the SIM group of entities..

3. Students are encouraged to use media (including digital and social media) in a constructive and
responsible manner. Media and public platforms should not be used to raise concerns and
grievances relating to studies, University affairs or affairs within or related to the SIM group of
entities. Students who have concerns and grievances to raise should make use of established
and formal channels through UC.

4. Students who wish to start a social media site that is related to or uses the name of the
University and/or the SIM group of entities must obtain the prior approval of the University in
writing through UC.

5. Students should not engage in communication that is offensive, vulgar, distasteful, sexually
suggestive, seditious, or libellous. All logos, content and photos belonging to and/or in
connection with the University and/or the SIM group of entities may only be used with the prior
approval of the University in writing. Students are reminded not to post confidential and/or
proprietary information belonging to or in the possession of the University and/or the SIM group
of entities, its faculty/staff, students, alumni or employees, and to observe all applicable
legislation and regulation pertaining to personal data protection and intellectual property rights.

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Student Grievance Procedure

1. Introduction.

1.1 The objective of these grievance procedures is to provide students with a fair and expeditious
way to resolve an alleged grievance through the use of informal communication and, if
necessary, formal grievance review.

1.2 Grievances may include issues of conduct in classrooms, SUSS facilities, projects or disputes
arising from supervisory relations or interpretation of University policy or procedure. Appeals
under the Examination and Assessment Regulations shall not be brought under this procedure.

1.3 Students may raise grievances jointly.

2. Informal resolution

2.1 A student shall, in the first instance, raise the grievance with UC within 14 working days of any
occurrence giving rise to the grievance.

2.2 UC shall arrange for an administrative officer and a representative from UC, or an administrative
department, to attend meeting(s) with the student to resolve the grievance.

3. The formal stage Grievance Review Panel

3.1 If the grievance is not resolved informally within 14 working days after the student first contacted
UC, the student may request for a formal review by the Universitys Grievance Review Panel
(GRP). The student can do so by submitting to Assistant Provost, UC, a written request within
14 working days of the first informal resolution meeting.

3.2 The written request should state the grievance, describe the facts and supporting evidence,
indicate what redress the student seeks and provide a brief chronology of the attempts to
resolve the grievance.

3.3 Upon receiving such a written request, the Assistant Provost, shall promptly arrange for the
GRP to be convened to hear the grievance.

3.3.1 Academic matters. If the students grievance concerns academic matters, the
composition of the GRP shall comprise:

(a) An administrative officer (of at least a managerial level) from UC as

Chairperson of the GRP;
(b) Representative of UC, nominated by the Assistant Provost (UC) and/or the
Assistant Provost; and
(c) A representative nominated by the Chairman of the Student Affairs and
Support Committee (SASC).

3.3.2 Administrative matters. If the students grievance concerns administrative matters, the
composition of the GRP shall comprise:

(a) Same as 3.3.1(a);

(b) A representative from an administrative department in SUSS; and
(c) A representative nominated by the Chairman of SASC.

3.4 The GRP shall meet within 14 working days of receipt of the written request by the Assistant
Provost, UC. The student and respondent (if any) shall attend the meeting. The GRP may
request the presence of such other persons as it deems appropriate for the purpose of
ascertaining the facts and evidence in the case.

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3.5 The decision of the GRP shall be based solely on the evidence presented and testimony heard
at the formal hearing. The decision of the GRP shall be determined by majority vote. The GRP
shall promptly communicate its decision and any recommendations to all interested parties for
appropriate action. The student will be provided a written statement of the GRPs decision.
The decision of the GRP shall be conclusive and binding on the student and all other parties
involved.

4. Confidentiality

If information is to be kept confidential, the student should make this clear to the person to
whom a grievance is made. Students should understand that in exceptional circumstances it
may be difficult for confidentiality to be respected, for instance where a criminal offence has
been disclosed. Students should also understand that in some circumstances the demand for
confidentiality may make it difficult for the University to assist them with their grievance.

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Student Disciplinary Regulations

1. Authority for Regulations

1.1 The SASC of the Universitys Academic Board is empowered to make Regulations regarding
the discipline of students. The SASC has authority to:

1.1.1 classify the misconduct that constitutes disciplinary offences;

1.1.2 classify the disciplinary offences that may be adjudicated by the Assistant Provost of
UC, Deans and Heads of academic units and the deposit that is required to be paid for
appeals against any sanction(s) imposed for the disciplinary offence;

1.1.3 establish the procedures for disciplinary proceedings before the Student Disciplinary
Group (SDG), a sub-committee of the SASC; and

1.1.4 establish the procedures governing disciplinary proceedings before the Disciplinary
Appeals Board (DAB), a sub-committee of the Academic Board.

1.2 These disciplinary procedures are designed to allow for fact-finding and decision making in the
context of an educational community, and to encourage students to accept responsibility for
their own actions. The intent is to provide adequate procedural safeguards to protect the rights
of the individual student and the legitimate interests of the University. The University may, in its
absolute discretion, use mediation or conciliation procedures in addition to or in place of these
disciplinary procedures.

2. Definition of Misconduct

2.1. Students of the University shall conduct themselves in a manner compatible with the
Universitys educational mission and shall be disciplined for misconduct adversely affecting that
mission, regardless of whether the alleged misconduct occurs on or off campus. The general
definition of misconduct under these Regulations is improper interference, in the broadest
sense, with the proper functioning or activities of the University, or of those who work or study
in the University; or action which otherwise damages the University or its reputation.

2.2 Students are subject to disciplinary action for the following:

2.2.1 Academic dishonesty, which includes but is not limited to a violation of one or more of
the following standards of academic honesty in any academic activity. Students found
engaging in these behaviours shall be presumed as having done so intentionally or
knowingly:

(a) cheating: using/possessing unauthorized materials, study aids or other

information, including but not limited to using unapproved resources, information
or assistance to complete an assignment, paper, project, quiz or examination;
intentionally or knowingly collaborating on any academic work in violation of oral
and/or written instructions provided by a faculty member; or submitting a paper
for which the content and organisation is substantially the same as a paper
previously submitted for another course, without first obtaining permission from
the instructor of that course;

(b) plagiarism: representing the words or ideas of another as ones own without
properly acknowledging their source. Plagiarism includes, without limitation,
submitting a research paper obtained from a commercial research service, the
Internet, or from another student as if it were original work; making simple
changes to borrowed materials while leaving the organisation, content or
phraseology intact; or copying material from a source, supplying proper
documentation but leaving out quotation marks;

Page 23
 (c) fabrication: inventing, altering or falsifying any data, citation or information.
Fabrication includes but is not limited to citation of a primary source which the
student actually obtained from a secondary source; or invention or alteration of
experimental data without appropriate documentation;

(d) facilitation: helping another student violate, or attempt to violate, any standard of
academic honesty, or failure to report known violations of academic honesty.

2.2.2 Conduct that:

(a) disrupts or improperly interferes with the teaching, learning, research,

assessment, administrative, consultative, social or other University or University-
authorized activities, whether on University premises or elsewhere;

(b) obstructs or improperly interferes with the functions, duties or activities of any
student, faculty member, staff member or representatives of the University or any
authorised visitor to the University;

(c) constitutes violent, indecent, disorderly, threatening or offensive behaviour or

language while engaged in any University or University-authorised activity,
whether on University premises or elsewhere;

(d) is likely to cause injury or impair safety during any University or University-
authorized activity, whether on University premises or elsewhere;

(e) in relation to premises provided by another institution or organisation for use by

University students, constitutes a serious breach of the rules and regulations of
such institution or organisation;

(f) constitutes acts of disturbance that threaten the rights and privacy of any
member of the University, whilst on University premises or engaged in University
or University-authorised activity or resident in University-owned or managed
accommodation;

(g) infringes copyright or other intellectual or proprietary rights;

(h) tarnishes or discredits the University or which may in any way be detrimental to
or prejudice the reputation, goodwill, interest or welfare of the University;

(i) involves or results in criminal activity or civil action. Violations of law may be
regarded as misconduct under these Regulations regardless of whether the
offence is prosecuted in a court of law;

2.2.3 Fraud, deceit, deception, dishonesty or any act of bad faith in relation to the University
or its staff or in connection with holding any office in the University or in relation to being
a student of the University or impersonation of others, within or without the University,
in connection with the students academic attainments or financial awards, the students
admission to the University or otherwise in connection with the University;

2.2.4 Unauthorised use or disclosure of confidential or proprietary information including, but

not limited to:

(a) information relating to proceedings of the University;

(b) personal data regarding applicants, other students, graduates, clients and staff;

(c) information which is confidential or proprietary to the University, a third party

and/or protected under the applicable laws governing unauthorised access to or
use, obstruction or interception of computers or the unauthorised access,

Page 24
 disclosure or modification of data, information or material (including but not
limited to the Computer Misuse Act (Chapter 50A);

2.2.5 Unauthorized access, use or misuse or abuse of University property, facilities,

equipment or services including, but not limited to, library resources, computer
equipment, computer accounts, computer software and hardware, telephones and
other digital devices;

2.2.6 Contravention of any rules, regulations, policies, guidelines, codes of conduct or

procedures as may from time to time be prescribed by the University;

2.2.7 Doing any act or engaging in any conduct which is likely to pose an actual or potential
threat or hazard to general public health, hygiene and sanitation, including without
limitation, the breach or failure to comply with any conditions, measures or safeguards
imposed or any restraint, restriction or quarantine orders issued against you in relation
to the control of infectious diseases within the meaning of or pursuant to the provisions
of the Infectious Disease Act (Chapter 137);

2.2.8 Storing or bringing upon any part of University premises any unlawful goods, chemicals,
gases or any explosive, combustible or hazardous substance or material, which would
pose an actual or potential threat or hazard to the general safety and public health of
the students, employees or staff of the University or visitors to University premises;

2.2.9 Failure to appear before the medical review panel (referred to in Section 2.3) for the
relevant examination and/or assessment to be conducted for purposes of allowing the
President to determine if the student is fit to continue his/her course of studies at the
University;

2.2.10 Sexual, racial or any other kind of harassment of any student, faculty or staff of the
University;

2.2.11 Maliciously and without reasonable cause, laying a complaint against any student,
faculty or staff of the University;

2.2.12 Defamation, physical or violent verbal abuse of any person;

2.2.13 Theft of University or private property, or causing intentional or reckless damage to

University or private property;

2.2.14 Failure to comply with the directions of University officials, their authorised agents and
police or regulatory agencies acting in the performance of their duties, including refusal
or failure to appear in person, answer questions fully or produce any documents as may
be required at or during the course of any disciplinary investigation or proceedings or
making a false testimony;

2.2.15 Tampering with safety equipment or the inappropriate use or possession of safety
equipment on property owned or controlled by the University;

2.2.16 Violations of the conditions of a sanction imposed through University disciplinary

procedures, subject to any right of appeal under these Regulations;

2.3 Where a student is deemed to be in a state of mind or health which is perceived to pose a threat,
affect the welfare of staff and/or students, or is disruptive to the learning and teaching process,
the University reserves the right to refer the student for a health assessment before any
recommencement of study can be considered.

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3. Disciplinary Sanctions

3.1 The decision of a hearing body, in all circumstances, shall be discretionary, shall include what
entry shall be made on the record of the student and may include any one or more of the
following sanctions:

3.1.1 Warning. Notice to the student, orally or in writing, that continuation or repetition of the
conduct found wrongful, or participation in similar conduct, within a period of time stated
in the warning, shall be a cause for disciplinary action;

3.1.2 Censure. Written reprimand for violation of specified regulation, including the possibility
of more severe disciplinary sanction in the event of violation of the University regulation
within a period of time stated in the letter of reprimand;

3.1.3 Disciplinary probation. Exclusion from participation in privileges or extra-curricular

University activities (other than the right to follow courses of instruction or attend
examinations) as set forth in the disciplinary probation for a specified period of time;

3.1.4 Restitution. Reimbursement for damage to or misappropriation of property.

Reimbursement may take the form of appropriate service to repair or otherwise
compensate for damages;

3.1.5 Monetary fine. For any offence, the imposition of a fine not exceeding Singapore
Dollars Ten Thousand (S$10,000);

3.1.6 Withdrawal and/or Suspension. Exclusion from classes or examinations as set forth in
the notice of suspension for a definite period of time;

3.1.7 Expulsion. Termination of student status for an indefinite period. The conditions for re-
admission shall be at the sole and absolute discretion of the University.

3.1.8 Revocation of admission and/or degree. Admission to or award of a degree, diploma,

certificate or other academic distinction from the University may be revoked for fraud,
misrepresentation or other violations of institutional standards in obtaining the degree,
or for other serious violations committed by a student prior to graduation;

3.2 A student who has been suspended and who is found not guilty shall be allowed full
opportunity to make up whatever work was missed due to the suspension.

3.3 No record of the disciplinary proceedings will be entered in the students file unless a final
disciplinary sanction is found to be warranted.

3.4 Any of the disciplinary sanctions provided for herein may be exercised notwithstanding that the
person who is liable to be the subject of disciplinary proceedings (the person concerned) has
ceased to be a student at the time the disciplinary proceedings are instituted or at the time the
disciplinary matters are adjudicated either in the first instance or on appeal, provided that the
circumstances giving rise to the disciplinary proceedings arose while the person was a student
of the University or in connection with the persons admission to the University.

3.5 Any of the disciplinary sanctions provided for herein may be exercised without prejudice to the
right to exercise any other disciplinary powers or any other powers contained in any other rules,
regulations, policies, guidelines, codes of conduct or procedures as may from time to time be
prescribed by the University.

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4. Disciplinary Procedures

4.1 Initiation of disciplinary proceedings

4.1.1 Disciplinary proceedings against a student may be initiated upon formal complaint
made to UC upon the independent initiative of the Assistant Provost of UC.

4.1.2 Any member of the faculty, administration or staff or any student of the University may
initiate disciplinary proceedings by filing a complaint against any student for a
disciplinary offence with UC or the Assistant Provost. Upon being satisfied that a
student has committed a disciplinary offence, the Assistant Provost shall notify the
student:

(a) of the offence;

(b) of the sanction(s) imposed;

(c) that the student may, within a stipulated time limit and upon payment of a
deposit stipulated by these Regulations, appeal to the Assistant Provost; and

(d) that the Assistant Provost may vary the sanctions imposed in the first instance.

4.1.3 In the event where the student decides to appeal against any sanction(s) for a
disciplinary offence, an appeal fee of S$53.50 (inclusive of GST) must be paid. If the
Assistant Provost subsequently vacates or reduces any of the sanction(s) imposed in
the first instance, this appeal fee shall be refunded to the student. Otherwise the appeal
fee shall be forfeited.

4.1.4 In response to an appeal, the Assistant Provost shall adjudicate the matter and may
vary or vacate any of the sanction(s) imposed in the first instance.

4.1.5 Any decision made by the Assistant Provost pursuant to these Regulations shall be
final and binding on the student.

4.2 Disciplinary action by Assistant Provost (UC)

4.2.1 In respect of disciplinary offences, the Assistant Provost can exercise one or more of
the disciplinary powers set out in paragraphs 3.1.1 to 3.1.6 of these Regulations,
provided that he/she shall not have powers to:

(a) impose any fine exceeding Singapore Dollars One Thousand (S$1,000) for a
single disciplinary offence, or exceeding Singapore Dollars Five Thousand
(S$5,000) in aggregate for multiple disciplinary offences;

(b) withdraw or suspend any academic privileges, benefits, rights or facilities for
more than one month; or

(c) withdraw or suspend any non-academic University privileges, benefits, rights or

facilities for more than one semester.

4.2.2 The Assistant Provost is empowered to deal with disciplinary offences only in relation
to persons who are students at the time the allegations of offences are adjudicated. All
other offences shall be dealt with by the SDG as set out in paragraph 4.4 below.

4.3 Interim summary action

4.3.1 Notwithstanding any other provisions of these Regulations, the Provost may, by giving
notice in writing to a person who is a student at the time of the notice, summarily
suspend or withhold any privilege, benefit, right, or facility or take any other summary

Page 27
 action as the Provost may think fit against such student, if the Provost has reason to
believe that such action is necessary to:

(a) protect the interests of the University or any employee or student of the University;
or

(b) ensure the proper functioning of the University.

4.3.2 Subject to any decision made by the Disciplinary Appeals Board on appeal, a decision
made by the Provost in accordance with paragraph 4.3.1 of these Regulations shall be
final and binding on the student.

4.4 Disciplinary action by the Student Disciplinary Group

4.4.1 The SDG is empowered to deal with all circumstances calling for disciplinary action,
and exercise any of the disciplinary powers set out in paragraphs 3.1 of these
Regulations.

4.4.2 Where a disciplinary matter is referred to the SDG, the SDG shall meet to adjudicate
the disciplinary matter, adjourn and otherwise regulate its meetings in accordance with
the following procedures, rules, policies, guidelines, codes of conduct, or any other
procedures as may from time to time be prescribed by the University:

(a) if the Chair(s) of the SDG is of the opinion that grounds exist for the exercise of
disciplinary action against a person, the Registrar shall give notice thereof (the
Notice) to the person concerned providing:

(i) an explanation of the charges that have been made;

(ii) a summary of the information gathered;

(iii) a reasonable opportunity for the student to reflect upon and respond on
his/her own behalf to the charges; and

(iv) an explanation of the applicable disciplinary procedures.

(b) upon receipt by the person concerned of the Notice, the person concerned may,
within such period as may be specified in the Notice, make submissions and
provide documentary evidence to the SDG in respect of the matter(s) specified
in the Notice;

(c) the SDG may at any time request the provision of such documents as the SDG
deems appropriate to any paper or oral hearing;

(d) at any paper or oral hearing, legal counsel of the University may attend for the
purpose of giving legal advice to the SDG;

(e) in the case of a paper hearing, the SDG shall adjudicate the disciplinary matter
on the basis of the Notice, any submissions or documentary evidence provided
and any other documents which may be required by the SDG to be produced;

(f) in the case of an oral hearing, the SDG shall fix a date and time for the oral
hearing and provide the person concerned at least 14 days notice of the hearing
except if the hearing relates to an examination misconduct, the oral hearing shall
be fixed within such reasonable time as the University deems reasonable in the
circumstances;

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(g) at any oral hearing, the person concerned shall have the right to attend and make
submissions. The person concerned may be accompanied by legal counsel
provided that due notice is given to the SDG by the person concerned at least
seven (7) days before the hearing date giving the legal counsels qualifications
and other details that the SDG may require. The SDG has the discretion not to
accede to or grant the request if any relevant details required by the SDG to be
furnished by the person concerned are not furnished to its reasonable
satisfaction;

(h) the SDG may at any time request the attendance of such persons as the SDG
deems appropriate at any oral hearing;

(i) if the person concerned or any other person(s) requested by the SDG to attend
an oral hearing fail(s) to appear at the oral hearing, the SDG may, upon proof of
service of the notice of the hearing, proceed to hear and determine the
proceedings in his/her absence;

(j) rules of evidence (which apply to legal proceedings instituted in a court of law)
do not apply to the conduct of any disciplinary hearing by SDG. The SDG may
attach such weight as it thinks appropriate to any information or material
produced to it, notwithstanding that such material may not be admissible in civil
or criminal proceedings;

(k) the SDG shall, on the basis of the Notice, any further submissions or
documentary evidence which may be provided by the person concerned, any
other documents which may be requested to be produced by the SDG and any
evidence as may be given by any persons who may be requested to attend an
oral hearing by the SDG, adjudicate the matter(s) specified in the Notice and
exercise the powers set out in paragraph 3.1 of these Regulations as it may
consider appropriate given the circumstances. The deliberations and decisions
of anyone previously considering the matter shall be irrelevant for the SDGs
purposes;

(l) a member of the SDG shall disqualify himself or herself if he or she feels that, in
reaching a decision as to whether or not the person concerned has committed
an act of misconduct, he or she cannot on the weight of the evidence do so
without bias or prejudice. If a student member of the SDG disqualifies himself or
herself, the OSAR shall appoint a replacement. If a faculty member of the SDG
disqualifies himself or herself, a replacement must be selected from the faculty
of UC by the Assistant Provost. If the Director, OSAR, being the Chairperson of
the SDG, disqualifies himself or herself, the Registrar shall replace him or her.

(m) the SDG will find the person concerned guilty of misconduct if, on the evidence
before it, it is satisfied on the balance of probabilities of his/her guilt. If the
members of the SDG cannot agree, the verdict of the SDG will be that of the
majority of its members. In the event of a tie, the Chair of the SDG shall have a
casting vote;

(n) if two or more students are involved in related misconduct, the SDG may, at its
discretion, deal with their cases together but shall make separate findings for
each person concerned;

(o) all hearings shall be closed. Rules of common courtesy and decency shall be
observed;

(p) The SDG hearing will be recorded manually or by a recording device. Any taped
or stenographic records made will become the property of the University;

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 (q) the secretary of the SDG shall prepare a summary report of the hearing, including
the recommendation of the SDG. The summary report of a SDG hearing shall
be reviewed by the SDG members who shall indicate their approval by signing
it.

(r) the chair of the SDG shall present the summary report of the SDG to the SASC
chairperson. If the SDG finds that an act of misconduct has occurred, the chair
of the SDG shall deliver to the SASC chairperson the record of the hearing, and
specify any sanctions to be imposed on the person concerned. The SASC
chairperson shall make a decision after considering the findings and
recommendations of the SDG, inform the person concerned of his decision and
implement the sanctions. The SASC chairperson shall deliver to the President
the summary report of the SDG as well as the final decision and sanction
imposed on the student.

4.4.3 Subject to any decision on appeal made by the DAB pursuant to these Regulations,
any decision made by the SDG shall be final and binding on the person concerned.

4.5 Disciplinary Appeals Board

4.5.1 The DAB shall be the final appellate body in respect of any decision made by the
Provost in accordance with paragraph 4.3 of these Regulations and any decision made
by the SDG. The DAB shall be entitled to exercise any of the disciplinary powers set
out in paragraph 3.1 of these Regulations.

4.5.2 A person concerned may, by giving notice in writing to the Registrar within 14 days of
notice of any summary action of the Provost or any decision of the SDG and upon
payment of a deposit stipulated by these Regulations, appeal to the DAB. Only
students who have attended and participated in their student conduct hearing by the
SDG have the right to appeal. A notice of appeal must contain, at a minimum, a
statement of the grounds for appeal and a summary statement of the fact supporting
such grounds. Grounds for appeal include:

(a) a claim that a substantial deviation from published procedures unfairly and
materially affected the outcome of the case;

(b) a claim that the sanction(s) imposed was(were) inappropriate or overly harsh
(however, sanctions of reprimand and disciplinary probation are not subject to
appeal, except in cases involving restitution, fines or academic dishonesty);

(c) a claim that a hearing officer abused his/her discretion;

(d) new evidence, not known to the person concerned in a previous hearing, which
could exonerate him/her.

4.5.3 The fee that must be paid for an appeal to the DAB shall be S$321 (inclusive of GST).
If the DAB subsequently vacates or reduces any of the sanction(s) imposed in the first
instance, the fee shall be refunded to the person concerned.

4.5.4 The DAB shall consider an appeal, adjourn and otherwise regulate its meetings in
accordance with the following procedures, rules, policies, guidelines, codes of conduct,
or procedures as may from time to time be prescribed by the University:

(a) an appeal hearing shall not be a full review of the matter. The DAB shall consider
no new evidence unless such evidence was not reasonably available to the
person concerned or the Provost or the SDG (as the case may be) at any time
prior to the decision by the Provost or the hearing before the SDG (as the case
may be);

Page 30
(b) the DAB shall consider the appeal as a paper hearing unless in the opinion of
the DAB, it is appropriate for the appeal to be considered by way of an oral
hearing or unless the person concerned requests that the appeal be considered
by way of an oral hearing;

(c) at any paper or oral hearing, legal counsel of the University may attend for the
purpose of giving legal advice to the DAB;

(d) in the case of an oral hearing, the DAB shall fix a date and time for the oral
hearing and provide the person concerned at least 14 days notice of the hearing;

(e) at any oral hearing, the person concerned, the Provost, or any member of the
SDG (as the case may be) shall have the right to attend and, subject to the
restriction on the introduction of evidence referred to above, make submissions
concerning the grounds upon which the appeal is based. The person concerned
may be accompanied by legal counsel at any oral hearing provided that due
notice is given to the DAB by the person concerned at least 7 days before the
hearing date giving the legal counsels qualifications and other details that the
DAB may require;

(f) the DAB may at any time request the attendance of such persons as the DAB
deems appropriate at any oral hearing;

(g) if the person concerned or any other person(s) requested by the DAB to attend
an oral hearing fail(s) to appear at the oral hearing, he/she shall be deemed to
have abandoned his/her request for an appeal, unless the person concerned can
demonstrate that an extraordinary circumstance prevented his/her appearance;

(h) rules of evidence (which apply to legal proceedings instituted in a court of law)
do not apply to the conduct of any appeal hearing. The DAB may attach such
weight as it thinks appropriate to any material presented before it,
notwithstanding that such material may not be admissible in civil or criminal
proceedings. The DAB has the discretion not to accede to or grant the request
of the person concerned if any relevant details required by the DAB to be
furnished by the person concerned are not furnished to its reasonable
satisfaction;

(i) at any paper or oral hearing, the DAB shall, on the basis of any evidence
presented to it pursuant to paragraph 4.5.4(a) above, and such submissions as
may be given by any persons requested to attend an oral hearing by the DAB
pursuant to paragraph 4.5.4(f) above (if any), consider the appeal and exercise
any of the powers set out in paragraph 3.1 of these Regulations as it may
consider appropriate under the circumstances;

(j) the DAB may uphold the SDGs decision that the person concerned was guilty
of misconduct if, on the evidence before it, it is satisfied on the balance of
probabilities of his/her guilt. If the members of the DAB cannot agree, the verdict
of the DAB will be that of the majority of its members. In the event of a tie, the
Chair of the DAB shall have a casting vote;

(k) a member of the DAB shall disqualify himself or herself if he or she feels that, in
reaching a decision as to whether or not the person concerned has committed
an act of misconduct, he or she cannot on the weight of the evidence do so
without bias or prejudice. If a student member of the DAB disqualifies himself or
herself, the DAB chairperson shall appoint a replacement. If a faculty member
of the DAB disqualifies himself or herself, a replacement must be selected from
the faculty of UC by the DAB chairperson.

(l) all hearings shall be closed. Rules of common courtesy and decency shall be
observed;

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 (m) the DAB hearing will be recorded manually or by a recording device and will be
transcribed in whole or in part on request of the person concerned. The cost of
such transcript will be paid by the person concerned unless waived by the DAB.
Any taped or stenographic records made will become the property of the
University;

(n) the secretary of the DAB shall prepare a summary report of the hearing, including
the decision of the DAB. The summary report of a DAB hearing shall be reviewed
by the DAB members who shall indicate their approval by signing it;

(o) the DAB shall announce its decision to the Registrar dismissing or allowing the
appeal, confirming, varying or revoking any decision made or sanctions imposed
on the person concerned by the Provost or the SDG (as the case may be) or
specifying such additional sanctions on the person concerned as the DAB shall
consider appropriate. The Registrar shall inform the person concerned and
implement the sanctions.

4.5.5 The DAB may refuse to entertain any appeal it deems to be frivolous or without merit.

4.5.6 Pending the outcome of any appeal to the DAB, the decision being appealed against
(except where such decision involves an exercise of disciplinary powers set out in
paragraphs 3.1.6, 3.1.7 or 3.1.8 of these Regulations) shall remain in force and be valid
and binding upon the person concerned.

4.5.7 The decision of the DAB shall be conclusive and binding on the person concerned.

4.6 Criminal offences

4.6.1 The fact that criminal proceedings have been threatened or instituted against a student
in respect of any conduct shall not preclude the University from instituting and/or
continuing disciplinary proceedings against him/her provided such are thought
necessary in the interests of the University. The SDG or DAB may nevertheless decide
on the special facts of any particular case to adjourn further consideration of the
disciplinary proceedings until criminal proceedings have been completed or a decision
not to prosecute has been taken. .

4.6.2 The University has the right to report any criminal offence to the police. However, if a
person claims to be the victim of an offence committed by a student, but does not wish
the police to be involved, the SDG may, at its discretion, agree not to report the matter
to the police;

4.6.3 Where a finding of misconduct has been made under these Regulations, and a student
has also been sentenced by a criminal court on the same facts, the penalty imposed
by the criminal court will be taken into account in deciding the penalty under these
Regulations.

4.7 Liability of the University

The University, its officers, or any other person or entity associated with them shall have no
liability whatsoever for any losses, damages, claims, legal costs or other expenses that a
person concerned may suffer or incur, whether directly or indirectly (including any loss of profit
or any damage to reputation) by reason of any disciplinary proceedings instituted or summary
action or disciplinary action taken pursuant to these Regulations and the publication or
notification of any information relating thereto.

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Student Fees Regulations

1. Payment of fees

All fees and other dues are payable on demand and must be paid in the manner and by the
dates prescribed. The University will inform the student of the amount payable.

2. Changes to fees

The University may vary or amend fees, deposits and other dues without prior notice.

3. Refund of fees

The University does not refund or waive course fees, other fees or any part of them.

4. Students in debt

4.1 Failure to pay fees. Failure to pay fees by the specified date and in the prescribed manner
may result in the cancellation of your course reservation, course registration, or any place
allocated for that course. You will no longer be entitled to attend classes, obtain any course
materials or any award.
.
4.2 Continued provision of services. If the University continues to provide services to you even
though you have failed to pay your fees in time, or if the University delays in exercising any of
its rights or powers, this does not in any way constitute a waiver by the University of any of its
legal rights and remedies including the right to bring an action against you for non-payment of
fees.

4.3 Applying payment. The University reserves the right, at its discretion, to apply payments to
your longest outstanding debts.

5. Awards

Until the appropriate course fees and all other dues have been paid, you will not be awarded a
course credit or certificate. Without prejudice to legal or other remedies available to it, the
University reserves the right to refuse your further registration if you are in debt to the University.
No awards will be conferred upon, and no academic transcripts or references will be issued.

6. Sponsorship

Notwithstanding that a sponsor has undertaken to pay any fees on your behalf, you remain
liable to the University for all outstanding balances.

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5.2 ACADEMIC MATTERS

Assessment and Examination Regulations

Your course result is the aggregate of two assessment components continuous assessment (OCAS)
and examinable (OES) component. The determination of each course result goes through many levels
of review and discussion. The EAC approves the course results.

1. Continuous assessments

1.1 Forms of assessment. Continuous assessment may be in the form of assignments,

presentations, projects or quizzes. These continuous assessments guide students in
the learning process and enable the University to assess the standard of understanding that
students have attained. Students must submit assignments by the respective deadlines
specified. All changes in deadlines will be notified. You are advised to familiarise yourself with
the assessment strategy of each course.

1.2 Continuous assessment scores. Each continuous assessment is weighted to reflect its relative
importance. Your OCAS is the aggregate of all individual assignment weights multiplied by the
respective scores you obtained for the respective assignments. A zero score is awarded for
the assignment that you do not submit. Unless otherwise stated, you must attain the minimum
OCAS to pass a course. Your scores will be recorded and made known to you. Unless
otherwise stated, the minimum OCAS mark to pass is 40.

1.3 Pre-class assessment/quiz. Many of the courses require you to achieve a specified threshold
(e.g. 80% of the total marks) of a pre-class assessment/quiz before you can proceed to read
the courses. Multiple attempts are allowed before the stipulated deadline, which occurs before
the commencement of the courses. Students who do not meet the specified threshold for the
pre-class assessment/quiz of a particular course should attempt the course at its next offering.

1.4 Plagiarism. Plagiarism occurs when you submit the work of another person as original work
and you paraphrase or directly quote material from a source without appropriate or adequate
acknowledgement. Plagiarism takes many forms and includes:

1.4.1 self-plagiarism i.e. submitting a marked assignment or part of a marked assignment

that had been previously submitted to satisfy the requirements for another course or for
the same course in an earlier semester, without first obtaining permission from the
instructor of the course in which the student is currently registered;

1.4.2 using a choice phrase or sentence that you have come across and failing to differentiate
clearly between your words and the language of your source(s);

1.4.3 providing incomplete or inadequate footnotes or references;

1.4.4 using text downloaded from the Internet, borrowing statistics or assembled fact from
another person or source, and/or copying or downloading figures, photographs,
pictures or diagrams without acknowledging sources adequately or appropriately;

1.4.5 copying from the notes or essays of a fellow student, or working on an assignment with
another person when asked to hand in individual work;

1.4.6 failing to note areas of agreement between your work and that of other writers; and/or

1.4.7 putting together ideas from various sources without putting them into the context of your
work and/or without offering original work.

Plagiarism may inadvertently occur due to inexperience. To avoid this, read carefully all course-
specific study advisory, especially on statements concerning plagiarism and know how to draw
references on your sources. Seek your instructors advice on this early. All assignments and

Page 34
 other forms of coursework (e.g. ECAs and project reports) will be submitted to Turn-It-In, a web-
based plagiarism detection system, before they are marked. The Learning Management
System has been integrated with Turn-It-In to identify plagiarism in coursework submitted by
students. Collusion/plagiarism is a form of cheating and is not acceptable in any form in a
students work, including examination. Students who committed the first offence for
collusion/plagiarism must pass the Academic Integrity module before they can continue with
their programme.

1.5 Sanctions for plagiarism. If plagiarism is established, the following penalties may be imposed
by the University:

First Offence i) Warning letter; with or without

ii) Reduction of grade

Second Offence i) Zero score for assignment

ii) No refund of course fees

Third Offence i) Expulsion from course for the semester

ii) No refund of course fees

Fourth Offence i) Expulsion from the programme

ii) No refund of programme fees

1.6 Confidentiality of information in assignments submitted. All confidential information that may
be contained in an assignment, including without limitation, information relating to or in
connection with the students employer (Confidential Information), will be held by the
University and the instructor in strict confidence. All Confidential Information will be used by
the University and the instructor only for purposes of assessing the assignment and for teaching
the course. It is the students responsibility to obtain his/her employers consent in writing for
the use and publication of the Confidential Information in the assignment.

1.7 Processing personal data. Students are not expected to process personal data as part of their
studies, but if required to do so, they must obtain the agreement of their instructor or supervisor
that the processing is necessary and notify the University.

1.8 Submission of Assignments.

1.8.1 All assignments must be submitted electronically through the Learning Management
System. No partial submission of assignments will be accepted unless otherwise
specified.

1.8.2 A mark deduction scheme applies to late submission of assignments. The deadline for
an assignment submission shall be specified.

1.8.3 There will be a 12-hour grace period. After the grace period, for each 24-hour block
thereafter that a submission is late, 10% of the total possible mark will be automatically
deducted. Since assignments are marked out of a total of 100 marks, 10 marks will be
deducted for every 24 hours that the submission is late. Assignments that have more
than 50 marks deducted will be assigned zero mark.

1.9 Grading and return of assignments. Marked assignments will be returned to you via the
Learning Management System with your instructors comments. You can view your assignment
result from the Learning Management System. If your assignment is not returned to you after 3
weeks, you should ask your instructor about it. If your instructor does not respond to your query
within the next three days, you should inform UC.

1.10 Review of assignment scores.

1.10.1 First stage to appeal against the score awarded for an assignment or to clarify the
comments made by your instructor, you must return the marked assignment to the

Page 35
 instructor within 7 days of the date that the instructor returned the marked assignment
to you. This must be accompanied with a letter, directed to the instructor who marked
your assignment, stating the grounds on which you are appealing against the
assessment.

1.10.2 Second stage If you are not satisfied with the response from your instructor, you must
forward the marked assignment, together with the related correspondence, and any
other relevant information, to the Universitys Examination Administration (EA)
Department, within 4 days of your receipt of your instructors decision, to appeal against
the assignment score. An appeal may not result in an increase to your original score.
Scores may remain unchanged and it is even possible for them to be lower. You would
have to accept the result of your appeal, even in the case of the latter. Decisions made
at the second stage shall be final and the University will not accept subsequent
appeals. The University will not consider appeals beyond 14 days from the cut-off date
of the final assignment.

1.10.3 A non-refundable administrative fee of S$64.20 (inclusive of GST) is payable for each
second stage appeal. Please print a copy of the Appeal Form. Submit the duly
completed form to the University together with the relevant documents and payment.
For group-based assignments, all team members must sign on the Appeal Form.

1.11 Re-submitting assignments. You cannot re-submit an assignment after the submission
deadline.

1.12 Non-submission of assignments. A zero score will be awarded for any assignment not
submitted.

2. Examinable score component

2.1 Form of OES component. The examinable component may take the form of a written
examination, dissertation, project presentation, ECA, report, and/or other form as specified by
the course. The relevant course materials will give provide specific instructions on the
academic content of your examinable work.

2.2 Submission of ECAs.

2.2.1 ECAs are to be submitted electronically through the Learning Management System.
Extra files, missing appendices or corrections received after the cut-off date will not be
accepted for assessment/grading. You do not need to accompany your submission
with a cover note.

2.2.2 Electronic transmission may be delayed as network traffic can be extremely heavy
especially near the ECA submission deadline. Connections/accessibility to Canvas
cannot be guaranteed. As such, you are strongly advised to submit your work well
ahead of the cut-off time.

2.2.3 A mark deduction scheme applies to late submission of ECAs. The deadline for an ECA
submission shall be specified.

3. Examination arrangements

3.1 Entitlement for examination. You are entitled to take the examinations for courses that you
have successfully registered to read, re-sit and/or repeat in that semester.
.
3.2 Provisional examination dates.

3.2.1 examinations are normally held in May and in November. The duration for written
papers is typically 2 to 3 hours. Examination sessions can be held in the morning,
afternoon or evening, on weekdays, and if necessary on Saturdays or even Sundays;

Page 36
 3.2.2 if you plan to take a vacation or go overseas during the examination period, you are
strongly advised not to confirm your travel arrangements until you have the detailed
examination timetable. The University is not obliged to set up a special examination
session due to accommodate your absence or vacation;

3.2.3 the examination timetable for the next semester will be released during the eCR
exercise held in the current semester. The eCR exercise typically takes place 3 months
before the commencement of the next semester.
.
3.3 Examination venue allocation.

3.3.1 you will receive your examination timetable and the examination centre allocation in
April (for the January semester) and in October (for the July semester).

3.3.2 you MUST produce a satisfactory proof of your photo identity such as your identity card,
passport or driving licence when you enter the examination venue. You will not be
allowed to sit for the examination without satisfactory proof of your identity,

3.3.3 it is your responsibility to ensure that you attend the right session in the right venue;

3.3.4 you should be at the examination venue at least 30 minutes before the start of the
examination. You are strongly advised to provide time allowance for heavy traffic,
adverse weather conditions and parking problems when planning your journey to the
examination venue;

3.3.5 you will typically be allowed into the examination venue about 10 15 minutes before
the examination begins. This gives you time to find your desk, settle down and read the
instructions on the front covers of your answer booklet and question paper.

3.4 Late arrival. If you arrive within 30 minutes after the start of the examination, you will be
admitted to the examination. No extra time will be given for late arrival. You will not be allowed
to take the examination if you arrive more than 30 minutes after the examination has begun.

3.6 Seating arrangements and examination number. The seating plan will be displayed outside the
examination room. Seats are arranged by course code and by students' surnames in
alphabetical order.

3.7 Invigilation

3.7.1 in each examination venue, there will be a Presiding Examiner, Chief Invigilator and
Invigilators responsible for the conduct of the examinations;

3.7.2 the Presiding Examiner will inform students about the examination, including
announcements concerning the use of materials; and the start time and end time of the
examination;

3.7.3 under all circumstances, invigilators will not help you to interpret questions, misprints
or ambiguities. If you discover an error, a misprint or an ambiguity in the paper, please
notify the invigilator, who will in turn inform the Presiding Examiner/Chief Invigilator
accordingly.

3.8 Question paper and answer booklets

3.8.1 you are not permitted to read the question paper or start writing until you are told to do
so. You should check the front cover of the question paper to ensure that you have
been given the correct question paper. You should read the cover page instructions
carefully. You should attempt the total number of questions required by the paper. Do
not answer more questions than required;

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 3.8.2 please ensure that your examination index number and course code are clearly
written/available on all answer booklets submitted. The invigilator will supply you, upon
request, additional answer booklets during the examination if you need them. Rough
paper will not be provided as all rough work must be written in the answer booklet and
crossed out accordingly;

3.8.3 you are required to submit legible hand-written answers. The University reserves the
right not to mark any examination scripts that are illegible, or to charge the students
concerned for transcription;

3.8.4 all essay plans and rough work should be done in your answer booklet. Work that is
crossed out in your answer booklet will not be marked. As any work not crossed out is
considered to be part of your answer, it will be marked, even if it is meant to be your
rough work or essay plan. You will not be given marks for the same information twice,
even if it appears in your plan and in your answer.

3.9 Permitted materials at examinations. The rules on what materials/instruments may be brought
into the examination venue will be given in the Examination Rules and Regulations Booklet.

3.10 Special circumstances.

3.10.1 if you have a physical disability or serious illness, which requires extra time or other
support facilities during an examination, please inform the Examination Administration
Department at least 21 days before your examination;

3.10.2 if you wish the University to be aware of a special circumstance giving rise to serious
difficulty, which occurred within 21 days before the submission cut-off date of an
examinable work or your written examination, you should complete and submit form
E39, with supporting documentary evidence, to the University no later than 3 working
days after the submission cut-off date or your written examination. The EAC will not
consider information received later than 3 working days after the examination or
submission cut-off date. EAC will not review cases not supported by relevant
evidence/documents. You must also keep proof of posting; and

3.10.3 special circumstances may include death or critical illness of a dependant or immediate
family member (evidence such as a medical certificate or death certificate is required)
but does not include home relocation, work pressure, normal pregnancy or that English
is your second language.

3.10.4 under exceptional circumstances, if you are unable for medical reasons to take the
examination, you may be eligible for an award of aegrotat (an examination pass) under
a code of practice approved by the EAC. Such awards are likely to be limited to
students who, for medical reasons, are unable to continue with any further study and
are registered on the final course or courses which would qualify them for certain
academic awards.

3.11 Re-sit examinations and re-submissions. Not all courses permit students to re-sit a written
paper or re-submit the examinable component. If a re-sit examination or re-submission is
available for your course, you have only one attempt to do so. You are not permitted to re-sit
an examination or to re-submit for a course that is passed. You cannot ask for a re-submission
or re-sit examination to be given to you.

3.11.1 Re-sit examinations: If you withdraw from the course e.g. by not turning up for the final
examination (i.e. 'W' status), you may re-sit the examination or re-submit the
examinable component during the next examination period for the course, provided you
have:

(a) attained an OCAS of at least 40 marks; and

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 (b) fulfilled all the mandatory requirements, if any, e.g. compulsory laboratory
sessions

3.11.2 If you have taken the written examination but failed (i.e. an 'F' grade), you may re-sit
the written examination during the next examination period for the course, provided you
have:

(a) achieved an OES of at least 15 marks;

(b) achieved an OCAS of at least 40 marks; and

(c) fulfilled all the mandatory requirements of the course, if any, e.g. compulsory
laboratory sessions.

If any of the above requirements is not met, the outcome will be a repeat (not a re-sit),
unless your course has a different set of rules governing the re-sit examination, as
specified in your course information. If a course has a requirement that the student has
to achieve a minimum score before he can proceed to read the course and this
requirement is not satisfied, the student will repeat the course.

3.12 Re-submitting examinable work.

3.12.1 if your course does not have written examination as part of the examinable components,
and you are eligible for a re-sit, you must re-submit the examinable work as required
by the course; and

3.12.2 if your courses examinable component requires a written examination and other pieces
of work, and you are eligible for a re-sit, you must take the written examination and fulfil
the other pieces of examinable work in order to complete the re-sit, regardless of
whether you fail both or either of the two.

3.13 Leaving the examination venue.

3.13.1 you are not permitted to leave the examination venue during the first 30 minutes after
the commencement of the examination and the last 15 minutes of the examination. You
cannot withdraw from the course once you are in examination venue notwithstanding
that you fell ill during the examination or you left the examination venue without
completing the examination;

3.13.2 after the first 30 minutes of the start of an examination session, you are allowed by the
invigilator to leave the examination venue, under a reasonable degree of supervision,
for a short period to visit the lavatory. Your question paper, answer booklet(s) and all
other materials/instruments must remain at your seat;

3.13.3 If you fall ill during the examination, notify an invigilator immediately. If you are unable
to continue with the paper, you may leave the examination venue after the first 30
minutes of the examination session. Once you are out of the examination venue, you
will not be allowed to return to the examination venue again until the examination
session is over. If you wish to notify the EAC about your illness, you must complete
Form E39, enclose it with a medical certificate clearly stating that you were unfit for
examination by a qualified, recognised medical practitioner, and then send it to the
University not later than 3 working days after the examination.

3.13.4 if you complete your examination before its scheduled end time, you will be allowed to
leave the examination room (provided it is not during the first 30 minutes or the last 15
minutes of the examination session). Before you leave, you are required to hand in all
your answer booklet(s) and examination stationery to the invigilator. You will not be re-
admitted once you left the examination venue.

3.14 Submitting your answer booklet(s)

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 3.14.1 on completion of the examination, you must ensure that all your answer booklets bear
your examination index number and course code. All your answer booklets must be
fastened together using the strings provided, in accordance with the instructions on the
answer books and/or question paper. Some examinations may require you to write
answers on the question paper or on separate answer sheets provided. Under such
circumstances, you must fasten the question paper or answer sheets with your answer
booklets for submission;

3.14.2 you must remain seated until the Presiding Examiner gives permission to all students
to leave the examination venue. Other than the question paper and
materials/instruments which you brought in to the examination venue, you are not
permitted to remove any examination materials whether used or unused, out of the
examination venue. You must ensure the invigilator has collected your answer
booklet(s). If you inadvertently take any answer book out of the examination venue, it
will not be marked.

3.15 Misconduct during an examination. The following constitute misconduct during an examination:

3.15.1 possession of a mobile phone or any kind of communication devices at your desk;

3.15.2 taking into or having in possession, while in the examination venue, any unauthorised
materials, including permitted materials but containing unauthorised
annotations/information;

3.15.3 aiding or attempting to aid another student, or obtaining or attempting to obtain aid
from another student;

3.15.4 consulting, or attempting to consult, any persons or materials during moments of

being away from the seat while the examination is in progress;

3.15.5 reading the question paper or starting to write before an official go ahead is given ;

3.15.6 attempting to influence script marker(s) and/or any University officials;

3.15.7 behaving in a manner deemed by the University to be inappropriate in an examination

venue or that might prejudice the reputation, goodwill, interest or welfare of the
University.

The Presiding Examiner/Chief Invigilator is authorised to stop a student suspected of

committing any of the above from continuing with the examination; confiscate the unauthorised
materials and expel the student from the examination venue. The student will be subject to the
Universitys disciplinary process.

3.16 Anonymity of examination scripts. All examination scripts presented for marking
are anonymous. You must not write your name on any answer booklet(s). The University
reserves the right not to mark your script if it bears your name on it. This rule does not apply to
most projects, dissertations or other kinds of examinable works, which have different marking
arrangements from those for the written examinations.

3.17 Lost property. The University is not liable for the use, misuse, damage or loss, of any personal
item/property brought into or left at an examination venue.

3.18 Smoking. Smoking is strictly prohibited in the examination venue.

4. Award of grades

Students will be awarded grades as follows:

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 Letter Grade Marking Scheme Grade Point Value
Level
(From January 2006 Onwards) (GPV)
All A+ 85 100 marks 5.0
A 80 84 marks 5.0
A- 75 79 marks 4.5
B+ 70 74 marks 4.0
B 65 69 marks 3.5
B- 60 64 marks 3.0
C+ 55 59 marks 2.5
C 50 54 marks 2.0
D+ 45 49 marks 1.5
D 40 44 marks 1.0
F < 40 marks 0

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Graduation Regulations

1. Grade Point Average (GPA) system

1.1 GPA system. The University uses a 5-point GPA system to track a students progress at
programme level over the duration of study.

1.2 Cumulative Grade Point Average (CGPA). This is the academic performance indicator used
in tracking students progress throughout their candidature of study with the University. CGPA
represents the grade point average of all graded courses taken in the University by a student.

1.3 Definition of an active semester. It is defined as a semester in which a student is enrolled for at
least one new or a re-sit or a repeat course. If a student withdraws from a course or several
courses in one/several active semester(s), the CGPA computation will exclude all the withdrawn
courses. Students CGPA will be printed on their course result notification letter and transcript.

1.4 Performance reviews. The Universitys academic progression policy applies to all students
enrolled in the University after January 2006. Please see Section 1.9 for details of the policy.

1.5 Credit recognition for restart and replacement programmes. Students may transfer up to a
maximum of 60 cu + 40 cu of Common Core courses (or 10 cu of UCore courses for part-time
programmes), where applicable from their previous completed courses to their restart or
replacement programme. Such transfer will be subject to the following conditions:

1.5.1 the courses taken previously match the CP of the restart or replacement programme,
and

1.5.2 the CGPA of these courses is at least 2.0.

Please see Section 1.9 for more details.

1.6 Notations without Grade Points. The following notations will also be used in the academic
records. They have no assigned grade point and thus will not be counted in the calculation of
CGPA.

W : Withdrawal
P : Passed
- : applicable for two-semester Project/Capstone courses which are in progress
IP : applicable only for Capstone Courses where an extension (IP) is granted

1.7 Credit Exemption and Credit Recognition. Courses that are exempted and courses that are
recognised will not be counted in the calculation of CGPA. However, they will be counted
towards the cu requirement for graduation, and reflected in the transcript.

1.8 Transfer of Credits for TOP. Courses with approval to transfer credits will be counted in the
calculation of CGPA.

1.9 Fail Grade. A Fail (F) grade obtained in a course and a new grade attained for any subsequent
resit/repeat will be counted in the calculation of CGPA. The grades for all courses taken in the
University will be reflected in the transcript.

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2. Computation of Cumulative Grade Point Average (CGPA)

SUM (course cu x course GPA) / (total cu of all graded courses).

Illustration 1 (with no withdrawal grade):

Course Number of cu Grade Grade Point

Course 1 10 cu A 5
Course 2 5 cu F 0
Course 3 3 cu D 1

CGPA = [10 (5) +5 (0) + 3 (1)] / [10 + 5 + 3]

= 53 / 18
= 2.94

Illustration 2 (with withdrawal grade):

Course Number of cu Grade Grade Point

Course 1 10 cu A 5
Course 2 5 cu W* -
Course 3 5 cu F 0
Course 4 3 cu D 1

CGPA = [10 (5) +5 (0) + 3 (1)] / [10 + 5 + 3]

= 53 / 18
= 2.94

* The W withdrawal grade has no impact on the CGPA.

2.1 Honours Degree. Students must attain a CGPA of at least 3.0 after the completion of the
required 200 cu of courses in order to graduate with an honours classification (see paragraph
5 below). If a student successfully completes 200 cu of courses, but attains a CGPA between
2.0 to 2.99, the student can only graduate with a Pass Degree. A student who has completed
200 cu achieved a CGPA of at least 2.0 cannot register to read additional courses for the
purpose to improve his/her attained CGPA.

3. Graduation Requirements

A student must complete 200 cu of courses; as well as the following requirements:

- At least 24 weeks of work attachment

- Service learning
- Overseas experience
- Outward Bound Singapore Teambuilding programme
- E-portfolio (among other things, the content may include the students learning
experience at SUSS, achievements, resume, participation in events, Common
Curriculum reflection essay, English Proficiency essays, Work Attachment Report
and summary of Applied Project)

4. Classification of Degrees

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4.1 Honours Degree Classification. The table below depicts the Honours Classification System:

Class of Honours CGPA Remarks

First Class** 4.50 5.00
Second Upper 4.00 4.49
All courses (i.e. courses at all levels)
Second Lower 3.50 3.99 are counted in honours classification
Third Class 3.00 3.49
Pass 2.00 2.99
Fail Below 2.00 Student will not graduate
** A student must achieve at least an A- in the designated Capstone project.

5. Notification of results

5.1 Release of results. The University will release your course results online, approximately one
month after the end of the examination period. To safeguard confidentiality, results will
not be released by telephone or email.

5.2 University policy. It is not the Universitys policy to return examination scripts to students nor
allow students to view their scripts except for the course grade. The University does not furnish
any information about the students examination performance, including the examination score.

5.3 Pending status. Occasionally, the Examinations and Awards Committee may need more time
to reach a decision about your course result. In such an exceptional case, a 'pending' status
will be given.

6. Examination Grade Appeal

6.1 Process. If you would like to appeal on your grade(s) after the release of course results, you
will need to submit an online Examination Grade Appeal Application, together with a non-
refundable administrative fee of S$64.20 (inclusive of GST) for each course for which you are
appealing. You must state the circumstances and the rationale for the grade appeal. It is the
student's responsibility to ensure that the University receives all his/her supporting
documents and the fee payable by the given deadline. No late submissions will be entertained.
The University does not entertain queries pertaining to course results via telephone.

6.2 Outcome of Examination Grade Appeal. All reviews will be carried out promptly. After the
review, a students course results could be upgraded, remain unchanged or even adjusted
downwards. The University's decision on the appeal is final.

7. Convocation / Graduation

7.1 Invitation to ceremony. Students who have successfully met all requirements of their degree
programmes will be invited to attend the convocation ceremony organised by the University.
Attendance at the ceremony is not mandatory.

7.2 Ceremony information. Information on the convocation ceremony including academic dress
rental will be available on the Universitys website prior to the ceremony.

7.3 Graduate directory. Only the names of graduates that have been officially registered with the
University will be printed in the official Directory of Graduates for the convocation ceremony.
This directory is produced annually to coincide with the ceremony and is a public document. Its
contents are not confidential.

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 APPENDIX

HONOUR CODE

The University is committed to uphold and maintain high standards of academic, social and moral
conduct in the learning process and achievement of its students. As such, it adopts an Honour Code
which sets out the academic, social and ethical standards that it expects of its students. All students
have to abide by the Honour Code, uphold its spirit and undertake the following:

(1) To comply with all rules, regulations, codes of conduct, procedures and guidelines or other
terms and conditions as may be prescribed by the University from time to time in connection
with their admission to and study in the University;

(2) To uphold and maintain absolute academic honesty and integrity in examinations, tests,
projects, assignments, classes and any required academic deliverables (collectively known as
Academic Work) required to be undertaken by students during the course of their study at the
University. This duty extends beyond their own behaviour to include the responsibility to uphold
standards in the University community and report any dishonest acts that include but are not
limited to fabricating, colluding, plagiarising, cheating, giving or receiving any unauthorised aid
in the delivery of Academic Work, or engaging in any act that may compromise the integrity of
the academic standards of the University;

(3) To maintain the highest standards of personal integrity and respect the rule of law, social order,
and the rights of others as are expected of all members of the University, both within and outside
the University;

(4) Not to conduct in a manner which may be regarded by the University as being in violation or
breach of the Honour Code, or as misbehaviour or conduct unbefitting of a student member of
the University. Misbehaviour includes acts that may result in threats, harm, disadvantages to
others, compromising the rights of others and bringing disrepute to the University and/or its
students, staff and faculty. Misbehaviour also refers, without limitation, to physical violence
and assault, verbal or mental abuse, harassment, false allegation, false declaration, slander,
libel or defamation committed against any fellow student, staff and faculty; and

(5) To be held fully accountable, responsible and liable for their own actions and deeds, and to
accept responsibility for consequences which may arise from violation or breach of the Honour
Code, including without limitation, disciplinary action, investigation, interview by panel of
enquiry, hearing, issuance of warning, suspension, restriction of rights and privileges,
imposition of sanctions, disqualification, delay in graduation, expulsion or any other appropriate
action or steps that may be taken by the University.

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