Delaney

Sullivan
Website

Delaney M. Sullivan
Phoenix, Arizona

Professional Summary

Accomplished and energetic Behavioral Health Technician with a solid history of achievement in recovery.
Motivated leader with strong organizational and prioritization abilities. Areas of expertise include patient
care, communications, and substance abuse.

Skills
Writing Computers and Electronics
Active Listening Service Orientation
Customer & Personal Service Administration and Management
Reading Comprehension Critical Thinking
Speaking Judgment and Decision Making
Time Management Monitoring

Experience

Behavioral Health Technician, Present
Calvary Healing Center - Phoenix, AZ

Complete and maintain accurate records or reports regarding the patients' histories and progress, services
provided, or other required information.
Talk to clients or patients, individually or in group sessions, to assist in overcoming dependencies, adjusting
to life, or making changes.
Conduct chemical dependency program orientation sessions.
Review and evaluate clients' progress in relation to measurable goals described in treatment and care plans.
Plan or implement follow-up or aftercare programs for clients to be discharged from treatment programs.
Assess individuals' degree of drug dependency by collecting and analyzing urine samples.
Attend training sessions to increase knowledge and skills.
Coordinate activities with courts, probation officers, community services, or other post-treatment agencies.
Act as liaisons between clients and medical staff.

Lead Bartender, 2014 2015

La Grande Orange Pizzeria - Phoenix, AZ

Included running a seven top bar, as well as a six-table section.
Mixing and serving alcoholic beverages to customers.

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Delaney Sullivan
Website


Following all safety and sanitation policies when handling food and beverages.
Checking a customer's identification to confirm that they are legally able to consume alcohol.
Monitoring the intake of alcohol by guests, and prohibiting the sale of alcohol to those who are
intoxicated.
Engaging the guests in conversation.
Moving, lifting, carrying, pushing and pulling stock, chairs and tables around.
Maintaining appropriate stock levels for the bar.
Ensuring that customers receive an efficient and prompt service.

Server, 2013 2014

Pita Jungle Scottsdale, AZ

Consistently provided professional, friendly and engaging service.

Skillfully promoted items on beverage lists and restaurant specials.
Followed all safety and sanitation policies when handling food and beverage to uphold proper health
standards.
Displayed enthusiasm and knowledge about the restaurant's menu and products.
Routinely supported other areas of the restaurant as requested, including answering telephones and
completing financial transactions for other staff.
Quickly recorded transactions in MICROS system to deliver prompt service.
Routinely cleaned work areas, glassware and silverware throughout each shift.
Developed and maintained positive working relationships with others to reach business goals.

Server, 2009 2013
The Cheesecake Factory Scottsdale, AZ & Cincinnati, OH

My ultimate goal as a server at The Cheesecake Factory was to provide the utmost guest satisfaction.
I had responsibilities in running side work, as well as opening and closing side work responsibilities.
I was expected to have an extensive knowledge in food and beverages that were offered.
Other responsibilities included running food, bussing tables, and doing whatever it takes to give the
guests the best possible experience.
Other responsibilities included running food, bussing tables, and doing whatever it takes to give the
guests the best possible experience.

Administrative Assistant, 2008 2009
The Arizona Super Bowl Host Committee Scottsdale, AZ

My duties in this position included administrative assistant office work.
I worked directly with the President of the company to do office work.
Some duties included organization of files and providing assistance for any of my bosses needs.
Analyzed departmental documents for appropriate distribution and filing.
Answer phone calls and direct calls to appropriate parties or take messages.
Greet visitors and determine whether they should be given access to specific individuals.
Open, sort, and distribute incoming correspondence, including faxes and email.

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Delaney Sullivan
Website

Education

Bachelor of Arts: Communications, Current
Arizona State University Tempe, AZ

References

Available upon request.

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