Transaction ID CustomerID Amount Date

1 54f240249b561b11003a57f3 718 1/1/2016 Notes

2 56094fb3d157b40e009e8062 65 1/1/2016
1) The blue values on
3 55f490a45341f00e002c46c2 73 1/1/2016 Everything else is calc
4 54f65bfd70c4fa1100829f6b 3 1/1/2016
5 5464c71d78aae90b00b83715 387 1/1/2016 2) Transactions MUST
6 54c686f94405270c0078d256 175 1/1/2016 attribution of client to th
7 5431ef1221e22c0b001aeed8 35 1/1/2016
3) "Cohorts" sheet aut
8 558c5f866180680e00419041 771 1/1/2016 found in the DB sheet.
9 54b4208963fca30b007e787c 761 1/1/2016
10 54b29d7994d0520b006361ec 648 1/1/2016 4) Cell "X6" on "Cohor
11 The parameters for Tie
54b6568e86e51c0b004ea969 543 1/1/2016
"Y2:Z4". For example:
12 536426066d63770b00000004 450 1/1/2016 ">0".
13 5676aabd01c19d0e00859029 364 1/1/2016
14 56838f537bdc560e001e4d85 332 1/1/2016 5) "LTV" sheet automa
15 569ce725d55a5a0e0062ae06 218 1/1/2016 actual and forecasted v
intial value is 0.
16 55c2a19b5aaeae0e007551d0 187 1/1/2016
17 5698082baf4c100e0069962a 174 1/1/2016 6) For simplicity purpos
18 568263a28c44560e008e00dd 169 1/1/2016 If you have older cohor
19 5685b37629018b0e0027e9b6 135 1/1/2016 it means draging colum
20 55803af13da1e411008e4858 110 1/1/2016
Disclaimer: Please be
21 567951ab10becc0e007396d2 95 1/1/2016 or misleading, use it at
22 54d9eebde9aa430c0047483c 95 1/1/2016
23 55f1f840b02d180e00ac1554 93 1/1/2016 Feel free to distribute.
24 54c2c78a9efb480c00e76b2d 93 1/1/2016 it clear that you've mad
25 56891f741198ad0e00052121 85 1/1/2016
26 565393cf966cb00e00fa1421 78 1/1/2016
27 55e4d31aca6a900e002881ba 76 1/1/2016
28 5680a838f8b0ff2200e70cd1 63 1/1/2016
29 567efdb66bb60c20004b4753 60 1/1/2016
30 55f85fde25522a0e00e4a53f 57 1/1/2016 If you have any questio
31 564351d6b06ee10e00fc2db6 48 1/1/2016 afedorov@buranvc.com
32 56a02c06390b3a0e0017261a 43 1/1/2016
33 5691739b1d184d0e00e5a8fb 40 1/1/2016 Created by Anton Fedo
34 554c7f8a001c6b11007c87a3 40 1/1/2016 at Buran Venture Capit
35 563e8387e0bf270e000d1585 38 1/1/2016
36 559bf676f3c0c10e00c3c2be 36 1/1/2016
37 5674c66c6be5580e0060d2f2 25 1/1/2016
38 56816844f699a30e007de8a7 24 1/1/2016
39 567b286eb7daad0e0067a1a8 17 1/1/2016
40 53961db899ebe00b00000001 15 1/1/2016
41 56913d071d184d0e00e5a31d 12 1/1/2016
42 568fca8dac4b1a0e00ef0f06 11 1/1/2016
43 5696d3fa99ebdd0e004db00b 11 1/1/2016
44 5423815d1e65150b00f553b7 11 1/1/2016
45 566c764b2f101e0e00e70a13 11 1/1/2016
46 557fae2b8088521100099d85 8 1/1/2016
47 569b24fa6f1be70e004bb19e 5 1/1/2016
48 535894e54de1c10b00000005 4 1/1/2016
49 5697db48af4c100e0069903a 3 1/1/2016
50 544d4589fe28c00b002b030b 3 1/1/2016
51 5591167e230b620e0036df77 3 1/1/2016
52 56094fb3d157b40e009e8062 59 2/1/2016
53 5464c71d78aae90b00b83715 32 2/1/2016
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55 5431ef1221e22c0b001aeed8 62 2/1/2016
56 54dcb67302dd410c00bf0b3c 3 2/1/2016
57 558c5f866180680e00419041 148 2/1/2016
58 54b6568e86e51c0b004ea969 648 2/1/2016
59 536426066d63770b00000004 67 2/1/2016
60 5676aabd01c19d0e00859029 1,783 2/1/2016
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63 5698082baf4c100e0069962a 185 2/1/2016
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67 56891f741198ad0e00052121 234 2/1/2016
68 565393cf966cb00e00fa1421 39 2/1/2016
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73 56a02c06390b3a0e0017261a 436 2/1/2016
74 563e8387e0bf270e000d1585 110 2/1/2016
75 567b286eb7daad0e0067a1a8 21 2/1/2016
76 53961db899ebe00b00000001 50 2/1/2016
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78 568fca8dac4b1a0e00ef0f06 57 2/1/2016
79 5696d3fa99ebdd0e004db00b 34 2/1/2016
80 557fae2b8088521100099d85 3 2/1/2016
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82 5697db48af4c100e0069903a 39 2/1/2016
83 56a2473cd658df0e0012c559 2,598 2/1/2016
84 535ff477d7d6a60b00000002 1,266 2/1/2016
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86 54e6272687aba70c001486d0 533 2/1/2016
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88 567fe72e9b5d2a0e00112210 141 2/1/2016
89 56a33733345a920e00855434 119 2/1/2016
 90 56b0ef853ec6470e0020dd54 110 2/1/2016
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111 566d8bd987f4020e00df5c4c 15 2/1/2016
112 56b520de6b7ef80e002981d0 15 2/1/2016
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117 56cb51882060c30e00ade3fc 7 2/1/2016
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119 5640c1ad0c2a140e008ea559 6 2/1/2016
120 56094fb3d157b40e009e8062 193 3/1/2016
121 54f10523ee377a1100ad6b21 1,130 3/1/2016
122 5464c71d78aae90b00b83715 20 3/1/2016
123 54c686f94405270c0078d256 54 3/1/2016
124 557330595adf341100fa03b3 3 3/1/2016
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130 569ce725d55a5a0e0062ae06 2,108 3/1/2016
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133 567951ab10becc0e007396d2 77 3/1/2016
134 55f1f840b02d180e00ac1554 308 3/1/2016
135 56891f741198ad0e00052121 238 3/1/2016
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152 56a2473cd658df0e0012c559 2,466 3/1/2016
153 535ff477d7d6a60b00000002 2,821 3/1/2016
154 56a736e13a078d0e0086ec1c 2,841 3/1/2016
155 54e6272687aba70c001486d0 3,037 3/1/2016
156 567fe72e9b5d2a0e00112210 67 3/1/2016
157 56a33733345a920e00855434 125 3/1/2016
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159 563cdfdb704bc60e0017ac09 125 3/1/2016
160 56c21cbc2305ce0e00aaff83 1,148 3/1/2016
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181 569e2e51ee83580e00f4dfe1 1,295 3/1/2016
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221 56838f537bdc560e001e4d85 1,403 4/1/2016 #N/A
222 569ce725d55a5a0e0062ae06 2,698 4/1/2016
223 5698082baf4c100e0069962a 1,049 4/1/2016
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699 575d8823f72ef80e003cc29e 75 7/1/2016
700 57423c4c57d57c0e00f9b8f0 28 7/1/2016
701 573c82fbf48a2b0e008353ff 9 7/1/2016
702 57731ae66d4c190e00c78793 2,000 7/1/2016
703 578ae8766ebf310e00b34a53 1,500 7/1/2016
704 5770ee1daa1de60e00ff5670 648 7/1/2016
705 553c3a1562068511001a5544 600 7/1/2016
706 57750f9d8af7f60e00b577f3 294 7/1/2016
707 561480a25962470e007bdbce 200 7/1/2016
708 578fc58d5a14cd0e00c3e840 190 7/1/2016
709 5773e05660c0230e00e03bde 159 7/1/2016
710 577000c9aa1de60e00ff3d84 150 7/1/2016
711 5773f8c70180ec0e00a0c4d3 139 7/1/2016
712 575461370dfbe90e003aa6a2 139 7/1/2016
713 5787df430e41ab0e0090b886 88 7/1/2016
714 575441ab0dfbe90e003aa474 77 7/1/2016
715 577e374488a3820e00d775ec 71 7/1/2016
716 576ae60b6f3d340e0032d8b1 68 7/1/2016
717 576ebc87618bfa0e00ab4e13 52 7/1/2016
718 57607b92e364c30e007d790b 51 7/1/2016
719 57321c96254c830e005becb8 43 7/1/2016
720 575af3b0f2d3b60e0044e8cf 39 7/1/2016
721 57810ee6179f670e0019364b 39 7/1/2016
722 57876e0eb31bc50e0015efb9 36 7/1/2016
723 577012d38a731a0e00e83b47 36 7/1/2016
724 55a84d21c258c80e006fa160 35 7/1/2016
725 54f36c6c0f2fb61100568368 29 7/1/2016
726 5787be62bdd1620e00aa87b4 28 7/1/2016
727 576b74506f3d340e0032e2f5 26 7/1/2016
728 578aed9a3e897e0e00fbafe1 21 7/1/2016
729 578962a8d98b3a0e006714f0 21 7/1/2016
730 56a72db1fa35d70e0053a9ba 15 7/1/2016
731 5790a0aa43b89d0e0056c68c 8 7/1/2016
732 54f10523ee377a1100ad6b21 206 8/1/2016
733 557330595adf341100fa03b3 40 8/1/2016
734 55ca280297159e0e00b914c6 57 8/1/2016
735 54b6568e86e51c0b004ea969 396 8/1/2016
736 56838f537bdc560e001e4d85 2,470 8/1/2016
737 569ce725d55a5a0e0062ae06 14,714 8/1/2016
738 5698082baf4c100e0069962a 1,857 8/1/2016
739 567951ab10becc0e007396d2 50 8/1/2016
740 55f1f840b02d180e00ac1554 373 8/1/2016
741 56891f741198ad0e00052121 711 8/1/2016
742 565393cf966cb00e00fa1421 64 8/1/2016
743 5680a838f8b0ff2200e70cd1 1,421 8/1/2016
744 567efdb66bb60c20004b4753 24 8/1/2016
745 56a02c06390b3a0e0017261a 109 8/1/2016
746 554c7f8a001c6b11007c87a3 33 8/1/2016
747 563e8387e0bf270e000d1585 287 8/1/2016
748 559bf676f3c0c10e00c3c2be 204 8/1/2016
749 567b286eb7daad0e0067a1a8 54 8/1/2016
750 568fca8dac4b1a0e00ef0f06 53 8/1/2016
751 5696d3fa99ebdd0e004db00b 132 8/1/2016
752 544d4589fe28c00b002b030b 20 8/1/2016
753 5591167e230b620e0036df77 51 8/1/2016
754 56a2473cd658df0e0012c559 3,989 8/1/2016
755 56a736e13a078d0e0086ec1c 4,774 8/1/2016
756 54e6272687aba70c001486d0 1,647 8/1/2016
757 567fe72e9b5d2a0e00112210 176 8/1/2016
758 56b0ef853ec6470e0020dd54 1,023 8/1/2016
759 563cdfdb704bc60e0017ac09 91 8/1/2016
760 56c21cbc2305ce0e00aaff83 2,006 8/1/2016
761 56a5a28df1ed010e009f6812 37 8/1/2016
762 56cb4a0c2060c30e00ade287 303 8/1/2016
763 569e478c0ea8cc0e004a5641 152 8/1/2016
764 56bc7646bd396e0e00b8a831 97 8/1/2016
765 560019430133990e00689fee 89 8/1/2016
766 55a416e635d68b0e00730b4b 45 8/1/2016
767 5678ad8010becc0e00737d08 38 8/1/2016
768 564b8257f5dab60e00c1053a 133 8/1/2016
769 5689b583dfceef0e000620a6 37 8/1/2016
770 55cdcef0f1acf00e00025b0b 66 8/1/2016
771 56c5bb4a16f62e0e003ddfb5 52 8/1/2016
772 56bdc1232b58220e006cdf61 97 8/1/2016
773 5640c1ad0c2a140e008ea559 269 8/1/2016
774 569e2e51ee83580e00f4dfe1 5,754 8/1/2016
775 56dee91cb2a0920e00f2f5b6 1,234 8/1/2016
776 56e7d7363b352c0e00b7cf24 624 8/1/2016
777 56d9f4002788bc0e002bb6cc 599 8/1/2016
778 56e6cb5f768d440e0021aded 1,510 8/1/2016
779 56ba0d433ab3d40e006fd521 589 8/1/2016
780 56a5a909d227220e00f148e4 70 8/1/2016
781 56af82bfe8c7bf0e0008b9bb 21 8/1/2016
782 53ab3ffca94dcd0b00000004 159 8/1/2016
783 56d7070575ad910e004e8fcb 83 8/1/2016
784 565f17e779d9aa0e0016e357 624 8/1/2016
785 56e8182b4bc27d0e009a8946 128 8/1/2016
786 56e883b81c2f910e000e0a80 90 8/1/2016
787 55e9ed882485450e0045e9e4 213 8/1/2016
788 56dc43ace44ffe0e00845e1d 74 8/1/2016
789 5386ccdea41c0c0b00000002 775 8/1/2016
790 56e731083b13790e00468a74 203 8/1/2016
791 550b30dcabf6bb1100a81db6 491 8/1/2016
792 570cf1ca41b9cd0e0087f124 276 8/1/2016
793 56fa99ac2295b10e00e0ec80 146 8/1/2016
794 5714e99c44f8ba0e00d0aa09 21 8/1/2016
795 55a73fc8f522b60e0077d86d 101 8/1/2016
796 56e9e1f0ad59730e006eb9f5 145 8/1/2016
797 5701c23a6aafcd0e00b53798 419 8/1/2016
798 56fbd7facf0beb0e002abfb4 3 8/1/2016
799 56241ad629c9f80e003a0478 140 8/1/2016
800 56e74a493b13790e00468e48 103 8/1/2016
801 5719090a1974390e0030e322 223 8/1/2016
802 56f8b35dc4a23f0e002e2f80 39 8/1/2016
803 571908781974390e0030e308 429 8/1/2016
804 570f72c6bf2a540e00c54b14 2,333 8/1/2016
805 546d00b1df0c900b00ac2aed 148 8/1/2016
806 571c04db9c07400e00481d24 10 8/1/2016
807 5702ea1dbef9fd0e00579f69 41 8/1/2016
808 5500d3ded5afd71100510edc 1,779 8/1/2016
809 545d01da6a7c2d0b0075b916 481 8/1/2016
810 56e0490205c9ac0e00689712 516 8/1/2016
811 573c8d35f48a2b0e00835503 989 8/1/2016
812 57217283ae8da60e0055d784 458 8/1/2016
813 5721033a48517f0e00d40ef5 262 8/1/2016
814 571f3dff3cae7c0e00a0327d 1,792 8/1/2016
815 5737b6c027ddee0e002bd80f 130 8/1/2016
816 56f6f2b812ddd60e00cc7f50 100 8/1/2016
817 545d451b0a3d420b0098514f 48 8/1/2016
818 5727330e2d11620e00fce27d 3,520 8/1/2016
819 56ef7ad6cfb2930e006d9526 16 8/1/2016
820 57431bbe16aea80e0015e4fd 834 8/1/2016
821 574908a826a63a0e0099b0f3 1,043 8/1/2016
822 574491c1407c6d0e002b4978 621 8/1/2016
823 575eee247120950e0018665d 474 8/1/2016
824 5730814d7286610e0098fa2e 1,942 8/1/2016
825 573b2acd515d5a0e0076def3 651 8/1/2016
826 5751011fdb16850e004adae2 308 8/1/2016
827 54abfd64d89d700b002eb3b7 544 8/1/2016
828 574cde48267d3c0e005ea658 1,303 8/1/2016
829 574e167952e2000e003aae2a 229 8/1/2016
830 57506c9b3677890e009f693f 436 8/1/2016
831 5747420a6788800e00ae5c2a 25 8/1/2016
832 5721a66cae8da60e0055e014 101 8/1/2016
833 57630acbf116cc0e00b69dce 1,188 8/1/2016
834 5742746401cb9a0e0046d725 92 8/1/2016
835 576136860b290e0e006ecfc4 436 8/1/2016
836 574fe67e8181a40e003a222a 15 8/1/2016
837 55771c84a3cb0411004dbcea 110 8/1/2016
838 5759b09f96def90e0018ac74 74 8/1/2016
839 575d8823f72ef80e003cc29e 104 8/1/2016
840 57423c4c57d57c0e00f9b8f0 10 8/1/2016
841 57731ae66d4c190e00c78793 1,466 8/1/2016
842 5770ee1daa1de60e00ff5670 461 8/1/2016
843 553c3a1562068511001a5544 274 8/1/2016
844 57750f9d8af7f60e00b577f3 759 8/1/2016
845 561480a25962470e007bdbce 152 8/1/2016
846 578fc58d5a14cd0e00c3e840 410 8/1/2016
847 5773e05660c0230e00e03bde 485 8/1/2016
848 577000c9aa1de60e00ff3d84 172 8/1/2016
849 5773f8c70180ec0e00a0c4d3 186 8/1/2016
850 575461370dfbe90e003aa6a2 179 8/1/2016
851 5787df430e41ab0e0090b886 427 8/1/2016
852 577e374488a3820e00d775ec 184 8/1/2016
853 576ae60b6f3d340e0032d8b1 114 8/1/2016
854 576ebc87618bfa0e00ab4e13 42 8/1/2016
855 57607b92e364c30e007d790b 107 8/1/2016
856 57321c96254c830e005becb8 55 8/1/2016
857 575af3b0f2d3b60e0044e8cf 63 8/1/2016
858 57810ee6179f670e0019364b 7 8/1/2016
859 57876e0eb31bc50e0015efb9 556 8/1/2016
860 55a84d21c258c80e006fa160 102 8/1/2016
861 54f36c6c0f2fb61100568368 91 8/1/2016
862 5787be62bdd1620e00aa87b4 309 8/1/2016
863 578aed9a3e897e0e00fbafe1 91 8/1/2016
864 578962a8d98b3a0e006714f0 77 8/1/2016
865 56a72db1fa35d70e0053a9ba 784 8/1/2016
866 5790a0aa43b89d0e0056c68c 44 8/1/2016
867 53ce99da94107b0b00000006 1,747 8/1/2016
868 5792707350db960e00dc1b4e 1,434 8/1/2016
869 5788f07a0e41ab0e0090fb96 1,332 8/1/2016
870 57839656e8850b0e00745677 1,157 8/1/2016
871 579246af86376b0e001cd352 950 8/1/2016
872 57265fc65c241f0e00d84378 656 8/1/2016
873 578fe0e25a14cd0e00c3ef8d 573 8/1/2016
874 578b91907e5f980e007fedca 478 8/1/2016
875 57a0956107ffd00e00921f87 360 8/1/2016
876 57900d7e2162da0e00e84209 254 8/1/2016
877 579938432c44fc0e0024911b 222 8/1/2016
878 57917d7b732d7c0e00ee78b1 196 8/1/2016
879 5797a6b0fbeed70e00faa0ba 185 8/1/2016
880 579391bf50db960e00dc3c13 167 8/1/2016
881 578cd172603d680e00b1a9ff 159 8/1/2016
882 577d4cc470142b0e00159aff 125 8/1/2016
883 57acdf8c57c2370e0042a033 90 8/1/2016
884 57a9981c62495c0e009e1b7e 84 8/1/2016
885 578ea6dd7b00c30e00dc5240 59 8/1/2016
886 5737d2e627ddee0e002bd9f5 49 8/1/2016
887 570588b5264ad10e000ac63a 45 8/1/2016
888 57a23fb499da9c0e003b236d 33 8/1/2016
889 57aabffcd338b90e00fbb886 29 8/1/2016
890 57b2f1fcc705670e00b467bc 28 8/1/2016
891 57ac36c137eb560e00a25125 23 8/1/2016
892 578c67c80f72a70e00637725 19 8/1/2016
893 5751a2985627010e0061853f 13 8/1/2016
894 57a4aa5c4d319c0e00845a72 12 8/1/2016
895 57894297d98b3a0e00670f16 12 8/1/2016
896 57ab66fa26fd6a0e0027939b 7 8/1/2016
897 56b2851fd637b40e008e5fe9 5 8/1/2016
898 57a60d83b594970e00b1f07f 5 8/1/2016
Notes

1) The blue values on sheets 'DB' and 'Cohorts' need to be entered.

Everything else is calculated automatically.

2) Transactions MUST be filtered by ascending Date.Otherwise

attribution of client to the appropriate cohort is wrong.

3) "Cohorts" sheet automatically construct cohorts from earliers date

found in the DB sheet.

4) Cell "X6" on "Cohorts" sheet allows you to choose cohorts by Tier.

The parameters for Tier 1, 2, 3 can be channged by adjusting cell
"Y2:Z4". For example: if you want only 1 Tier, change cell Y2 value to
">0".

5) "LTV" sheet automatiaclly calculates LTV of monthly cohorts based

actual and forecasted value. The estimate model works poorly if cohort
intial value is 0.

6) For simplicity purposes, this template contains only 8 months of data.

If you have older cohorts, please extend the sheet accordingly. Typically
it means draging columns from left to right.

Disclaimer: Please be aware that his model may be inaccurate, incorrect

or misleading, use it at your own risk, blah blah blah.

Feel free to distribute. If you distribute a modified version, please make

it clear that you've made changes.

If you have any questions or comments:

afedorov@buranvc.com

Created by Anton Fedorov

at Buran Venture Capital
 Total Total paying New by Tier: Total revenue

Year Clients Paying new 1 2 3 1 2 3 Total 1 2 3

201601 51 51 51 - 10 41 - 10 41 7,521 - 5,192 2,329
201602 90 68 39 4 8 56 2 3 34 15,016 7,704 4,102 3,210
201603 123 92 33 9 18 65 3 4 26 29,113 17,903 6,725 4,485
201604 151 109 28 12 24 73 2 5 21 39,093 25,197 8,749 5,147
201605 178 123 27 10 39 74 - 9 18 45,329 24,210 15,152 5,967
201606 210 135 32 15 37 83 - 5 27 61,078 37,300 16,102 7,676
201607 240 153 30 17 48 88 2 4 24 73,503 43,769 22,484 7,250
201608 272 167 32 25 50 92 4 7 21 95,001 64,435 23,411 7,155
201609 272 - - - - - - - - - - - -
201610 272 - - - - - - - - - - - -
201611 272 - - - - - - - - -
201612 272 - - - - - - - - -
201701 272 - - - - - - - - -
201702 272 - - - - - - - - -
201703 272 - - - - - - - - -
201704 272 - - - - - - - - -
201705 272 - - - - - - - - -
201706 272 - - - - - - - - -
 Paramenters of Tiers Min Max
Tier: 1 >=1000 <100000
Tier: 2 >=200 <1000
Tier: 3 >0 <200

New revenue by Tier Tier: 3 Cohorts in terms of clients

Index
Total 1 2 3
7,521 - 5,192 2,329 201601
7,198 3,864 1,837 1,497 201602
6,870 3,482 1,838 1,550 201603
5,360 2,407 1,957 996 201604
4,632 - 3,470 1,162 201605
4,352 - 2,370 1,982 201606
6,802 3,500 1,742 1,560 201607
10,508 5,670 3,493 1,345 201608
- - - - 201609
- - - - 201610
- - - - 201611
- - - - 201612
- - - - 201701
- - - - 201702
- - - - 201703
- - - - 201704
- - - - 201705
- - - - 201706

Average

Cohorts in terms of clients,

Index

201601
201602
201603
201604
201605
201606
201607
201608
201609
201610
201611
 201612
201701
201702
201703
201704
201705
201706

Average

Churn in terms of clients, in

Index

201601
201602
201603
201604
201605
201606
201607
201608
201609
201610
201611
201612
201701
201702
201703
201704
201705
201706

Medium
 201601 201602 201603 201604 201605 201606 201607 201608 201609 201610 201611 201612
Cohorts in terms of clients
0 1 2 3 4 5 6 7 8 9 10 11
T+0 T+1 T+2 T+3 T+4 T+5 T+6 T+7 T+8 T + 9 T + 10 T + 11
41 22 17 19 13 11 13 10 - - - -
34 22 16 15 13 13 13 - - - - -
26 17 14 10 7 8 - - - - - -
21 14 15 14 12 - - - - - - -
18 7 5 4 - - - - - - - -
27 12 8 - - - - - - - - -
24 16 - - - - - - - - - -
21 - - - - - - - - - - -
- - - - - - - - - - - -
- - - - - - - - - - - -
- - - - - - - - - - - -
- - - - - - - - - - - -
- - - - - - - - - - - -
- - - - - - - - - - - -
- - - - - - - - - - - -
- - - - - - - - - - - -
- - - - - - - - - - - -
- - - - - - - - - - - -

27 16 13 12 11 11 13 10 n/a n/a n/a n/a

Cohorts in terms of clients, in % (revative to intial month)

0 1 2 3 4 5 6 7 8 9 10 11
T+0 T+1 T+2 T+3 T+4 T+5 T+6 T+7 T+8 T+9 T + 10 T + 11
100% 54% 41% 46% 32% 27% 32% 24% - - - -
100% 65% 47% 44% 38% 38% 38% - - - - -
100% 65% 54% 38% 27% 31% - - - - - -
100% 67% 71% 67% 57% - - - - - - -
100% 39% 28% 22% - - - - - - - -
100% 44% 30% - - - - - - - - -
100% 67% - - - - - - - - - -
100% - - - - - - - - - - -
- - - - - - - - - - - -
- - - - - - - - - - - -
- - - - - - - - - - - -
 - - - - - - - - - - - -
- - - - - - - - - - - -
- - - - - - - - - - - -
- - - - - - - - - - - -
- - - - - - - - - - - -
- - - - - - - - - - - -
- - - - - - - - - - - -

100% 57% 45% 44% 39% 32% 35% 24% n/a n/a n/a n/a

Churn in terms of clients, in % relative to previous month

0 1 2 3 4 5 6 7 8 9 10 11
T+0 T+1 T+2 T+3 T+4 T+5 T+6 T+7 T+8 T+9 T + 10 T + 11
- -46% -23% 12% -32% -15% 18%
- -35% -27% -6% -13% 0% 0%
- -35% -18% -29% -30% 14%
- -33% 7% -7% -14%
- -61% -29% -20%
- -56% -33%
- -33%
-

n/a -35% -25% -7% -22% 0% 9%

201701 201702 201703
Cohorts in terms of # of transactions
12 13 14 Index 0 1 2 3 4
T + 12 T + 13 T + 14 T+0 T+1 T+2 T+3 T+4
- - - 201601 41 22 17 19 13
- - - 201602 34 22 16 15 13
- - - 201603 26 17 14 10 7
- - - 201604 21 14 15 14 12
- - - 201605 18 7 5 4 -
- - - 201606 27 12 8 - -
- - - 201607 24 16 - - -
- - - 201608 21 - - - -
- - - 201609 - - - - -
- - - 201610 - - - - -
- - - 201611 - - - - -
- - - 201612 - - - - -
- - - 201701 - - - - -
- - - 201702 - - - - -
- - - 201703 - - - - -
- - - 201704 - - - - -
- - - 201705 - - - - -
- - - 201706 - - - - -

n/a n/a n/a Average 24 15 12 11 11

Cohorts in terms of # of transactions, in %

12 13 14 Index 0 1 2 3 4
T + 12 T + 13 T + 14 T+0 T+1 T+2 T+3 T+4
- - - 201601 100% 54% 41% 46% 32%
- - - 201602 100% 65% 47% 44% 38%
- - - 201603 100% 65% 54% 38% 27%
- - - 201604 100% 67% 71% 67% 57%
- - - 201605 100% 39% 28% 22% -
- - - 201606 100% 44% 30% - -
- - - 201607 100% 67% - - -
- - - 201608 100% - - - -
- - - 201609 - - - - -
- - - 201610 - - - - -
- - - 201611 - - - - -
 - - - 201612 - - - - -
- - - 201701 - - - - -
- - - 201702 - - - - -
- - - 201703 - - - - -
- - - 201704 - - - - -
- - - 201705 - - - - -
- - - 201706 - - - - -

n/a n/a n/a Average 100% 57% 45% 44% 39%

Churn in terms of # of transactions, in % relative to previous month

12 13 14 Index 0 1 2 3 4
T + 12 T + 13 T + 14 T+0 T+1 T+2 T+3 T+4
201601 - -46% -23% 12% -32%
201602 - -35% -27% -6% -13%
201603 - -35% -18% -29% -30%
201604 - -33% 7% -7% -14%
201605 - -61% -29% -20%
201606 - -56% -33%
201607 - -33%
201608 -
201609
201610
201611
201612
201701
201702
201703
201704
201705
201706

Medium n/a -35% -25% -7% -22%

 5 6 7 8 9 10 11 12 13 14
T+5 T+6 T+7 T+8 T+9 T + 10 T + 11 T + 12 T + 13 T + 14
11 13 10 - - - - - - -
13 13 - - - - - - - -
8 - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -

11 13 n/a n/a n/a n/a n/a n/a n/a n/a

5 6 7 8 9 10 11 12 13 14
T+5 T+6 T+7 T+8 T+9 T + 10 T + 11 T + 12 T + 13 T + 14
27% 32% 24% - - - - - - -
38% 38% - - - - - - - -
31% - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
 - - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -

32% 35% 24% n/a n/a n/a n/a n/a n/a n/a

to previous month
5 6 7 8 9 10 11 12 13 14
T+5 T+6 T+7 T+8 T+9 T + 10 T + 11 T + 12 T + 13 T + 14
-15% 18%
0% 0%
14%

0% 9%
Cohorts in terms of transaction volumes, USD
Index 0 1 2 3 4 5 6 7 8 9
T+0 T+1 T+2 T+3 T+4 T+5 T+6 T+7 T+8 T+9
201601 2,329 1,713 1,349 1,345 580 723 826 590 - -
201602 1,497 1,586 1,434 1,442 1,590 1,344 1,110 - - -
201603 1,550 1,372 1,673 1,111 654 665 - - - -
201604 996 1,110 1,429 1,440 954 - - - - -
201605 1,162 841 389 294 - - - - - -
201606 1,982 1,037 531 - - - - - - -
201607 1,560 1,666 - - - - - - - -
201608 1,345 - - - - - - - - -
201609 - - - - - - - - - -
201610 - - - - - - - - - -
201611 - - - - - - - - - -
201612 - - - - - - - - - -
201701 - - - - - - - - - -
201702 - - - - - - - - - -
201703 - - - - - - - - - -
201704 - - - - - - - - - -
201705 - - - - - - - - - -
201706 - - - - - - - - - -

Average 1442 1269 1091 1072 1066 1005 1110 n/a n/a n/a

Cohorts in terms of transactions volume, in %

Index 0 1 2 3 4 5 6 7 8 9
T+0 T+1 T+2 T+3 T+4 T+5 T+6 T+7 T+8 T+9
201601 100% 74% 58% 58% 25% 31% 35% 25% - -
201602 100% 106% 96% 96% 106% 90% 74% - - -
201603 100% 89% 108% 72% 42% 43% - - - -
201604 100% 111% 143% 145% 96% - - - - -
201605 100% 72% 33% 25% - - - - - -
201606 100% 52% 27% - - - - - - -
201607 100% 107% - - - - - - - -
201608 100% - - - - - - - - -
201609 - - - - - - - - - -
201610 - - - - - - - - - -
201611 - - - - - - - - - -
 201612 - - - - - - - - - -
201701 - - - - - - - - - -
201702 - - - - - - - - - -
201703 - - - - - - - - - -
201704 - - - - - - - - - -
201705 - - - - - - - - - -
201706 - - - - - - - - - -

Average 100% 87% 78% 79% 67% 55% 55% 25% n/a n/a

Cohorts in terms of transactions volume, in % relative to previous month

Index 0 1 2 3 4 5 6 7 8 9
T+0 T+1 T+2 T+3 T+4 T+5 T+6 T+7 T+8 T+9
201601 - -26% -21% 0% -57% 25% 14%
201602 - 6% -10% 1% 10% -15% -17%
201603 - -11% 22% -34% -41% 2%
201604 - 11% 29% 1% -34%
201605 - -28% -54% -24%
201606 - -48% -49%
201607 - 7%
201608 -
201609
201610
201611
201612
201701
201702
201703
201704
201705
201706

Medium n/a -11% -15% 0% -37% 2% -2%

 Cohorts in transaction volume per client
10 11 12 13 14 Index 0 1 2 3 4
T + 10 T + 11 T + 12 T + 13 T + 14 T+0 T+1 T+2 T+3 T+4
- - - - - 201601 56.8 77.9 79.4 70.8 44.6
- - - - - 201602 44.0 72.1 89.6 96.1 122.3
- - - - - 201603 59.6 80.7 119.5 111.1 93.4
- - - - - 201604 47.4 79.3 95.3 102.9 79.5
- - - - - 201605 64.6 120.1 77.8 73.5 -
- - - - - 201606 73.4 86.4 66.4 - -
- - - - - 201607 65.0 104.1 - - -
- - - - - 201608 64.0 - - - -
- - - - - 201609 - - - - -
- - - - - 201610 - - - - -
- - - - - 201611 - - - - -
- - - - - 201612 - - - - -
- - - - - 201701 - - - - -
- - - - - 201702 - - - - -
- - - - - 201703 - - - - -
- - - - - 201704 - - - - -
- - - - - 201705 - - - - -
- - - - - 201706 - - - - -

n/a n/a n/a n/a n/a Average 60 90 90 96 98

Cohorts in terms of transactions volume per client, in %

10 11 12 13 14 Index 0 1 2 3 4
T + 10 T + 11 T + 12 T + 13 T + 14 T+0 T+1 T+2 T+3 T+4
- - - - - 201601 100% 137% 140% 125% 79%
- - - - - 201602 100% 164% 204% 218% 278%
- - - - - 201603 100% 135% 200% 186% 157%
- - - - - 201604 100% 167% 201% 217% 168%
- - - - - 201605 100% 186% 121% 114% -
- - - - - 201606 100% 118% 90% - -
- - - - - 201607 100% 160% - - -
- - - - - 201608 100% - - - -
- - - - - 201609 - - - - -
- - - - - 201610 - - - - -
- - - - - 201611 - - - - -
 - - - - - 201612 - - - - -
- - - - - 201701 - - - - -
- - - - - 201702 - - - - -
- - - - - 201703 - - - - -
- - - - - 201704 - - - - -
- - - - - 201705 - - - - -
- - - - - 201706 - - - - -

n/a n/a n/a n/a n/a Average 100% 152% 159% 172% 170%

10 11 12 13 14
T + 10 T + 11 T + 12 T + 13 T + 14
 Cohorts in transaction
5 6 7 8 9 10 11 12 13 14 Index
T+5 T+6 T+7 T+8 T+9 T + 10 T + 11 T + 12 T + 13 T + 14
65.7 63.5 59.0 - - - - - - - 201601
103.4 85.4 - - - - - - - - 201602
83.1 - - - - - - - - - 201603
- - - - - - - - - - 201604
- - - - - - - - - - 201605
- - - - - - - - - - 201606
- - - - - - - - - - 201607
- - - - - - - - - - 201608
- - - - - - - - - - 201609
- - - - - - - - - - 201610
- - - - - - - - - - 201611
- - - - - - - - - - 201612
- - - - - - - - - - 201701
- - - - - - - - - - 201702
- - - - - - - - - - 201703
- - - - - - - - - - 201704
- - - - - - - - - - 201705
- - - - - - - - - - 201706

93 85 - - - - - - - - Average

e per client, in % Cohorts in terms of tra

5 6 7 8 9 10 11 12 13 14 Index
T+5 T+6 T+7 T+8 T+9 T + 10 T + 11 T + 12 T + 13 T + 14
116% 112% 104% - - - - - - - 201601
235% 194% - - - - - - - - 201602
139% - - - - - - - - - 201603
- - - - - - - - - - 201604
- - - - - - - - - - 201605
- - - - - - - - - - 201606
- - - - - - - - - - 201607
- - - - - - - - - - 201608
- - - - - - - - - - 201609
- - - - - - - - - - 201610
- - - - - - - - - - 201611
 - - - - - - - - - - 201612
- - - - - - - - - - 201701
- - - - - - - - - - 201702
- - - - - - - - - - 201703
- - - - - - - - - - 201704
- - - - - - - - - - 201705
- - - - - - - - - - 201706

163% 153% 104% n/a n/a n/a n/a n/a n/a n/a Average
Cohorts in transactions count per per client
0 1 2 3 4 5 6 7 8 9 10 11 12
T+0 T+1 T+2 T+3 T+4 T+5 T+6 T+7 T+8 T+9 T + 10 T + 11 T + 12
1.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0 - - - - -
1.0 1.0 1.0 1.0 1.0 1.0 1.0 - - - - - -
1.0 1.0 1.0 1.0 1.0 1.0 - - - - - - -
1.0 1.0 1.0 1.0 1.0 - - - - - - - -
1.0 1.0 1.0 1.0 - - - - - - - - -
1.0 1.0 1.0 - - - - - - - - - -
1.0 1.0 - - - - - - - - - - -
1.0 - - - - - - - - - - - -
- - - - - - - - - - - - -
- - - - - - - - - - - - -
- - - - - - - - - - - - -
- - - - - - - - - - - - -
- - - - - - - - - - - - -
- - - - - - - - - - - - -
- - - - - - - - - - - - -
- - - - - - - - - - - - -
- - - - - - - - - - - - -
- - - - - - - - - - - - -

1.0 1.0 1.0 1.0 1.0 1.0 1.0 - - - - - -

Cohorts in terms of transactions volume per client, in %

0 1 2 3 4 5 6 7 8 9 10 11 12
T+0 T+1 T+2 T+3 T+4 T+5 T+6 T+7 T+8 T+9 T + 10 T + 11 T + 12
100% 100% 100% 100% 100% 100% 100% 100% - - - - -
100% 100% 100% 100% 100% 100% 100% - - - - - -
100% 100% 100% 100% 100% 100% - - - - - - -
100% 100% 100% 100% 100% - - - - - - - -
100% 100% 100% 100% - - - - - - - - -
100% 100% 100% - - - - - - - - - -
100% 100% - - - - - - - - - - -
100% - - - - - - - - - - - -
- - - - - - - - - - - - -
- - - - - - - - - - - - -
- - - - - - - - - - - - -
 - - - - - - - - - - - - -
- - - - - - - - - - - - -
- - - - - - - - - - - - -
- - - - - - - - - - - - -
- - - - - - - - - - - - -
- - - - - - - - - - - - -
- - - - - - - - - - - - -

100% 100% 100% 100% 100% 100% 100% 100% - - - - -

 13 14
T + 13 T + 14
- -
- -
- -
- -
- -
- -
- -
- -
- -
- -
- -
- -
- -
- -
- -
- -
- -
- -

- -

13 14
T + 13 T + 14
- -
- -
- -
- -
- -
- -
- -
- -
- -
- -
- -
- -
- -
- -
- -
- -
- -
- -

- -
 # of customers by cohort month
Index 0 1 2 3 4 5
Average customer lifetime (years) n/a n/a n/a n/a n/a
Lifetime month 201601 201602 201603 201604 201605 201606
Actual 0 ### Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
Actual 1 ### Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
Actual 2 ### Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
Actual 3 ### Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
Actual 4 ### Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
Actual 5 ### Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
Actual 6 ### Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
Actual 7 ### Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
Estimate 8 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
Estimate 9 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
Estimate 10 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
Estimate 11 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
Estimate 12 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
Estimate 13 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
Estimate 14 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
Estimate 15 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
Estimate 16 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
Estimate 17 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
Estimate 18 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
Estimate 19 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
Estimate 20 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
Estimate 21 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
Estimate 22 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
Estimate 23 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
Estimate 24 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
Estimate 25 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
Estimate 26 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
Estimate 27 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
Estimate 28 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
Estimate 29 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
Estimate 30 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
Estimate 31 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
Estimate 32 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
Estimate 33 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
Estimate 34 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
Estimate 35 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
Estimate 36 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502

Lost Customers

1 - - - - - -
 2 - - - - - -
3 - - - - - -
4 - - - - - -
5 - - - - - -
6 - - - - - -
7 - - - - - -
8 - - - - - -
9 - - - - - -
10 - - - - - -
11 - - - - - -
12 - - - - - -
13 - - - - - -
14 - - - - - -
15 - - - - - -
16 - - - - - -
17 - - - - - -
18 - - - - - -
19 - - - - - -
20 - - - - - -
21 - - - - - -
22 - - - - - -
23 - - - - - -
24 - - - - - -
25 - - - - - -
26 - - - - - -
27 - - - - - -
28 - - - - - -
29 - - - - - -
30 - - - - - -
31 - - - - - -
32 - - - - - -
33 - - - - - -
34 - - - - - -
35 - - - - - -
36 Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
 6 7 8 9 10 11 12 13 14
n/a 0.0
201607 201608 201609 201610 201611 201612 201701 201702 201703
Err:502 Err:502 Err:502 Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
Err:502 Err:502 Err:502
Err:502
Err:502
Err:502
Err:502
Err:502
Err:502
Err:502
Err:502
Err:502
Err:502
Err:502
Err:502
Err:502
Err:502
Err:502
Err:502
Err:502
Err:502
Err:502
Err:502
Err:502
Err:502
Err:502
Err:502
Err:502
Err:502
Err:502
Err:502
Err:502
Err:502
Err:502
Err:502
Err:502
Err:502
Err:502

- - - - - - - - - -
 - - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
- - - - - - - - - -
Err:502 - - - - - - - - -
LTV
Index 0 1 2 3 4 5
LTV per customer, US$ n/a n/a n/a n/a n/a
Lifetime month 201601 201602 201603 201604 201605 201606
0 Err:502 Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
1 Err:502 Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
2 Err:502 Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
3 Err:502 Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
4 Err:502 Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
5 Err:502 Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
6 Err:502 Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
7 Err:502 Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
8 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
9 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
10 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
11 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
12 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
13 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
14 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
15 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
16 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
17 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
18 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
19 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
20 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
21 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
22 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
23 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
24 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
25 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
26 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
27 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
28 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
29 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
30 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
31 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
32 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
33 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
34 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
35 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
36 n/a Err:502 Err:502 Err:502 Err:502 Err:502 Err:502
 6 7 8 9 10 11 12 13 14
n/a n/a n/a
201607 201608 201609 201610 201611 201612 201701 201702 201703
Err:502 Err:502 Err:502
Err:502 Err:502