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Nurse Education in Practice 13 (2013) 155e160

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Nurse Education in Practice


journal homepage: www.elsevier.com/nepr

Review

Perception of nursing students to two models of preceptorship in clinical training


Tagwa Y. Omer a,1, Waka A. Suliman b, *, Laisamma Thomas b, 2, Jayashanthimani Joseph b, 3
a
College of Nursing e Jeddah (CON-J), King Saud Bin Abdulaziz University for Health Sciences (KSAU-HS), National Guard Health Affairs (NGHA), Saudi Arabia
b
Nursing Department, CON-J, KSAUHS, Saudi Arabia

a b s t r a c t
Keywords: Purpose: This descriptive survey aimed at exploring nursing students perception of two models of
Preceptorship model preceptorship: Model A requires intensive mentorship while Model B requires increasing students in-
Preceptor
dependence and self directed learning.
Preceptee
Methods: Convenience sample of 110 nursing students were recruited for this study. Fifty seven who were
in courses of adult I and adult II were engaged in Preceptorship Model A, while 53 who were in courses of
maternity and pediatric nursing were engaged in Preceptorship model B. Moores (2009) reliable Pre-
ceptorship Evaluation Survey was used for data collection. It consists of three dimensions: preceptors
performance, preceptorship support at the practice site, and preceptee satisfaction with the clinical
training experience. t-test, independent samples, was used for data analysis.
Results: The ndings showed that participants mean scores on each dimension: preceptee satisfaction,
program support, as well as preceptors performance domains (teacher, facilitator, role model, provider of
feedback, adept with adult learning, advocate, and socializer) were signicantly (p < .05) in favor of
Model A.
Conclusions: Participants perceived the preceptorship model which incorporates intensive mentoring as
more satisfactory than the preceptorship model where increasing students independence and self
directed learning is required.
2013 Elsevier Ltd. All rights reserved.

Introduction To train students in the clinical area, a collaborative model was


designed by the CON-J and KKNGH. The model was based on the
The Kingdom of Saudi Arabia has a well knitted health care vision, mission and philosophy of the university, the college, and
delivery system requiring a multitude of nursing professionals. The the clinical site. In doing so, the core values of quality and excel-
Kingdom is taking great initiative in training nurses as a part of lence; team work; efcient and effective resource utilization and
nationalizing the nursing profession. the focus on the client are adhered to. Both the college and the
King Saud Bin Abdulaziz University is a specialized university for division of nursing services are jointly responsible and accountable
health sciences under Saudi Arabian National Guard with three for developing a competent nurse at the baccalaureate level. The
nursing colleges in three different regions. The College of Nursing model supports the concept that the preceptors are responsible
Jeddah (CON-J) is one among them which has two intakes (50 each) under the faculty member for the direct supervision of the students
per year for the BSN program. in the clinical setting. A Clinical Practice/Education Liaison Com-
The students have their clinical training in King Khalid National mittee was created to facilitate co-ordination, implementation,
Guard Hospital (KKNGH), Jeddah which is a JCI accredited tertiary evaluation and communication of the activities of each party. In-
health care center having a bed strength of 900. formation is provided to all nursing services employees during the
general nursing orientation and unit based information through the
Nursing Education Department. Such clinical collaborative efforts
are in line with previous researchers suggestions to establish closer
* Corresponding author. Tel.: 966 507488276 (mobile). links and passion to create a positive learning environment where
E-mail addresses: Omerta@ngha.med.sa (T.Y. Omer), thaherw@ngha.med.sa all stakeholders (i.e., at universities/college and the clinical sites)
(W.A. Suliman), ThomasL@ngha.med.sa (L. Thomas), ManiJO@ngha.med.sa may maximize satisfaction with clinical learning experiences
(J. Joseph).
1
(Curtis, 2007; Happell, 2009; Spurr et al., 2010; Latham et al., 2011).
Tel.: 966 553522293 (mobile); fax: 966 26755370x29210.
2
Tel.: 966 505217219 (mobile).
This collaborative model uses two models of preceptorship
3
Tel.: 966 538884864 (mobile). in precepting the students during their course which are

1471-5953/$ e see front matter 2013 Elsevier Ltd. All rights reserved.
http://dx.doi.org/10.1016/j.nepr.2013.02.003
156 T.Y. Omer et al. / Nurse Education in Practice 13 (2013) 155e160

preceptorship model A and preceptorship model B, each is For example, Callaghan et al. (2009) explored the perception of
described briey as follows: nurses one year after graduation, who experienced collaborative
learning unit (CLU) and preceptorship placements during years
1. Preceptorship model A is one where the preceptor is a bacca- three and four of their nursing program at the University of British
laureate degree holder who has been recruited and creden- Columbia, Canada. Out of 37 graduates 22 of those respondents
tialed by the College of Nursing as a Clinical Teaching Assistant were engaged in both models. The ndings of the study showed
(CTA). She is accommodated and salaried by the college. She that both models offered different yet complementary paths for
commenced her work with the nursing service at the clinical learning. Each model enhances professional development and
site three months before she held a teaching/training load with practice competency. Happell (2009) developed a model of pre-
the students. The CTA as a preceptor was subject to proba- ceptorship which reects on the interests and needs of stakeholder
tionary requirements of the clinical specialty (i.e. meeting the groups, the model reported the positive and negative inuences to
competencies in accordance with nursing service protocol at the relationship between the preceptor and the preceptee.
the clinical site). Once a CTA has passed her 3-month proba- Guttman et al. (2011) developed two innovative models to prepare
tionary period, she is required to act in her capacity as a student clinically expert faculty educators. Key components of the models
preceptor and should be available to college students during included education competency and clinical expertise. Latham et al.
coordinated academic semesters. (2011) study showed that a university e service mentoring pro-
The CTA chooses two patients in consultation with the faculty gram enhanced professionalization, and contributed to improved
course coordinator, takes the patients from the primary nurses retention of nurses and patient care outcomes.
for care with four students attached to her. The team of CTA and The literature indicates that positive studentepreceptor rela-
students provide holistic nursing care from 0700 h to 1600 h tionship is essential for clinical learning. Henderson et al. (2006)
while using every opportunity to teach the student the safe studied nursing students perception of the psychosocial clinical
practice of comprehensive nursing care. At 1600 h patients are learning environment within three different clinical placement
transferred back to the primary nurse. This model of precep- models: the preceptor model, the standard facilitation model, and
torship is used where intensive preceptorship is required as in the clinical education units model. They found that the most
basic courses where student is exposed for the rst time to the positive social climate was associated with the preceptor model.
clinical area. This is used with courses of Adult I and Adult II. Sharon and Stephens (2006) study ndings are in line with Hen-
2. Preceptorship model B is one where the preceptors are hospital dersons. They noted that when the students saw their preceptors
employed staff nurses of diverse nationalities, languages and participating actively and positively with them, the learning was
qualications. The students are attached with selected primary enhanced. Conversely, when students experienced non-positive
nurses of a unit in consultation with the faculty (course coordi- relationships with their preceptors, the learning was inhibited.
nator). The faculty is responsible for setting the environment to Bott et al. (2011) described a 5 min preceptor strategy that is
achieve the clinical learning objectives for specic courses while labeled as microskills model. The model includes the following
making sure that the students across the different clinical units ve steps: get the student to take a stand, probe for supporting
get the appropriate exposure. This model aimed at increasing evidence, teach general rules, reinforce the positives, and correct
students independence and enhancing self directed learning, it errors and misinterpretations. The ndings of the ethnographic
is used with specialty areas like Maternity Nursing, Pediatric study of Carlson et al. (2009) illustrated preceptor teaching as a
Nursing and Critical Care Nursing. The preceptors in each unit continuous process, encompassing independent steps. Open
have great role in precepting the student while providing holistic communication on the learning needs of the student and a trustful
care to the patient. Each preceptor is responsible to 6e7 patients relation is seen as crucial to enhance student learning. Further, the
and one student. In this model, the colleges CTAs support stu- Carlson et al. (2010) study has illuminated how preceptors
dents whenever necessary. The CTAs do not take patients for the behavior, words, and actions facilitate opportunities for students to
delivery of care but may be involved in specic care for internalize knowledge, skills and ethical views. Khans (2012) study
demonstrating if needed. Each CTA may have to supervise more ndings showed that demonstration was the most effective strat-
than one unit and around 10e12 students as compared to model egy for improving students skills, and Spurr et al. (2010) noted that
A where a CTA takes 4 students in a single unit. teaching with passion results in more positive learning
environment.
The preceptorship model A is used for the rst time in Saudi Moore (2009) developed an instrument which emphasized the
Arabia to precept BSN students, where as the preceptorship model multi-faceted role of the preceptor: role of a teacher; facilitator;
B is the traditional and more widely used method. As this model A role model; provider of feedback; adept at using adult learning
is an innovation, the researchers decided to assess the perception of principles; advocate; and socializer. Similar roles were reported by
CON-J students about their satisfaction with the performance of Liu et al. (2009) in their qualitative study on clinical nursing pre-
preceptors in model A and model B. ceptors perception of characteristics of effective clinical teaching.
The results emphasized willingness of the preceptor to teach, in
Literature review addition to being skillful in routine and advanced clinical tech-
niques, and being a role model. Further, Liu et al. (2010) reported
Empirical studies in nursing have examined different models of acting as a mother for students to enhance a good learning
precepting (Callaghan et al., 2009; Happell, 2009; Ekebergh, 2011; environment as a unique nding in their phenomenological study.
Guttman et al., 2011; Latham et al., 2011); techniques used by An integrated review of the literature by Earle et al. (2011)
preceptors (Bott et al., 2011; Carlson et al., 2009, 2010); clinical revealed that there is a need for further research in the intergen-
teaching and learning strategies (Khan et al., 2012); psychosocial erational diversity of nurses and its inuence on preceptorship
clinical learning environments (Henderson et al., 2006; Sharon and experience. The study highlighted the limited research that
Stephen, 2006); and effective characteristics of clinical teaching currently exists on the topic of intergenerational workforce. How-
(Liu et al., 2009, 2010). In general, the ndings consistently re- ever, their study placed more emphasis on transition into practice,
ported that preceptorship models facilitate students effective recruitment and retention rather than preceptorship models and
learning and practice in the clinical environment. clinical learning techniques.
T.Y. Omer et al. / Nurse Education in Practice 13 (2013) 155e160 157

In conclusion, several models have been identied and exam- excluded if she refused to sign the consent, or if she did not take, at
ined by the reviewed literature. All models stressed positive clinical time of data collection, one of the aforementioned clinical nursing
relationships between preceptors and students to promote courses.
accountability and to provide feedback in a supportive environ- The participants were divided into two groups as follows: group
ment. However, all reviewed articles have been applicable to I was 57 students in Adult I and Adult II who were being trained by
western countries because to date, there has been no documented using Preceptorship Model A. Group II was 53 students in Ma-
literature on models of precepting students in the clinical area in ternity Nursing, and Pediatric Nursing who were being trained by
Saudi Arabia. This prompted the researchers to carry out this study. using Preceptorship Model B. It worth mentioning that all group II
participants (n 53) went through model A during their adult I and
Purpose and research questions Adult II clinical courses in the preceding year.

The aim was to explore the perception of students to two Instrument


different models of preceptorship: Model A and Model B in the
clinical training in different nursing courses namely: Adult Nursing Moores Preceptorship Evaluation Survey (PES) of 2009 was
I, Adult Nursing II, Maternity Nursing, and Pediatric Nursing. The used to explore preceptee satisfaction with the clinical training
variables of interest were performance of preceptors in relation to experience, preceptorship support at the practice site, and pre-
the following domains: teacher, facilitator, role model, provider of ceptors performance that consists of seven domains: Teacher,
feedback, adept at using adult learning principles, advocate, and Facilitator, Role model, Provider of feedback, Adept with adult
socialize; support to preceptorship models by the program; and learning, Advocate, and Socializer.
satisfaction of preceptee with model A and model B. Specically, The PES is a forty one (41) items self-reported questionnaire
this study aimed at nding answers to the following research with a 5-option Likert e type scale, ranging from strongly disagree
questions: to strongly agree. The scale identies the extent each of the items is
agreed or disagreed upon by the respondents. The original author
1. Which preceptorship model do participants perceive as established the validity and reliability of this scale. Cronbachs
signicantly satisfactory? alpha ranged from .818 to .890 for each preceptor domain except for
2. Which preceptorship model do participants perceive as the domain of role model, which had an alpha of .729. Moore
signicantly supported by the program? (2009) used this scale for gathering preceptorship evaluation data
3. Which preceptor performance domains contribute to the sta- from newly hired nurses to evaluate their preceptor, the practice
tistical difference between preceptorship model A and pre- site support, and to measure their job satisfaction.
ceptorship model B? In the present study, the PES was used for nursing students to
reect on their perception to the performance of their preceptors,
the clinical training site support, and their satisfaction with their
Study signicance
preceptorship model. Thirty seven out of forty one items were
selected, i.e., four items in the original tool were excluded as they
This study was considered signicant for the College of Nursing
were not applicable. Further, the researchers modied the wording
management and faculty members because it may provide a
of fourteen (14) other items to t the clinical training situation
foundation to their understanding of the effectiveness of each
which nursing students experience. For example, Generally
preceptorship model, and in setting strategies believed to alleviate
speaking, I am very satised with this job was modied to read
factors causing students dissatisfaction.
Generally speaking, I am very satised with this preceptorship
model. The reliability of this adapted version of the PES was
Methods evaluated after data collection. Cronbachs alpha ranged from .606
to .847.
Study design Further, the questionnaire included socio-demographic data,
such as: Age, Social status, GPA, and type of nursing program. The
A descriptive, exploratory, survey study with structured ques- questionnaire had taken 40 min to complete.
tionnaire was conducted and the data was analyzed quantitatively.
Ethical consideration
Study setting, population and sample
A permission from concerned research committees to conduct
The setting for this study was the College of Nursing e Jeddah, this study was secured rst. Prior to data collection, the re-
offering two nursing education programs: a 4-year traditional and a searcher(s) provided detailed explanations of the study; it was
2-year accelerated Bachelor of nursing degree programs. The stu- emphasized that participation was voluntary, responses would
dents have a variety of theoretical and clinical courses typical of any remain anonymous; and participant(s) could withdraw from the
western nursing curriculums. Each semester, the nursing depart- study without repercussion.
ment coordinates clinical training of 15-week duration with clinical Participants were informed that all data would be treated as
institutions. King Khaled Hospital-NGHA is a 900 bed general condential and only the researchers would have access to the data
hospital where the students have clinical training in different collected. The consent form was prepared for signature by partici-
nursing courses namely: Adult I, Adult II, Maternity Nursing, Pe- pants who were willing to participate.
diatric Nursing, etc.
The population in this study was nursing students, at different Data collection and informed consent
levels of their nursing education. A convenience sample of 110
nursing students was used based upon the following inclusion Data were collected from the students at the end of two
criteria: being trained in one of the following four clinical nursing consecutive academic semesters: May 15eJune 15, 2011, and Dec.
courses: Adult I, Adult II, Maternity Nursing, Pediatric Nursing; 15eJan. 15, 2012. The researchers, in collaboration with concerned
willing to participate, and sign informed consent. The student was course instructors, planned meetings with the students in relation
158 T.Y. Omer et al. / Nurse Education in Practice 13 (2013) 155e160

to days, dates, times, and venues for data collection. The students Preceptorship model A
allocated to groups of ten to twenty (10e20) each and were asked As indicated in Table 2, participants mean scores on the seven
to sign the consent and then ll in the questionnaire. The re- preceptors domains ranged from 3.47 to 4.08. Two performance
searcher(s) stayed with the students and collected the question- domains which received highest mean scores included role model
naire once completed. (m 4.08, SD 1.03) and provider of feedback (m 4.00,
SD .88), however, advocate was rated as lowest (m 3.47,
Data analysis SD .96).

The analysis of numerical data was carried out using SPSS Preceptorship model B
version 19. Quantitative analysis included descriptive statistics As indicated in Table 2, the participants mean scores on the
(frequencies, percentages, mean scores, standard deviations) and seven preceptors domains ranged from 2.83 to 3.42. Role model
inferential statistics (i.e., t-test independent samples). Statistical was rated highest (m 3.42, SD .649), however, facilitator and
signicance level was set at p < .05. advocate were rated lowest (m 2.83, SD 1.04; m 2.86,
SD .880 respectively).
Results Further, Table 2 show that the t-test independent samples of
mean scores of all preceptor performance domains were statisti-
Demographics cally signicant (p < .05) in favor of Model A: teacher (t-
test 3.659, df 102, p < .05); facilitator (t-test 3.425, df 103;
The participants were all females. The majority were aged less p <.05), role model (t-test 3.880, df 104, p <.05), provider
than 24 years (75.4% in model A, 62.2% in model B), single (92.9% in of feedback (t-test 4.850, df 102, p <.05), adept with adult
model A, 77.3% in model B) and in the conventional educational learning (t-test 4.124, df 102, p <.05), advocate (t-
program (75.4% in model A, 62.2% in model B). Most of model A test 3.353, df 103, p <.05), and socializer (t-test 2.600,
participants (59.6%) rated their day (at time of data collection) df 83, p <.05).
higher than 7 out of 10. Other details of demographics are pre-
sented in Table 1. Discussion

Preceptorship satisfaction The results showed that the participants were substantially
more satised with the preceptorship model A. According to Model
The mean scores for participants satisfaction with the two A, students are supervised by preceptors who provide extensive
preceptorship models were obtained. As indicated in Table 2, par- mentoring through close guidance and assistance to students
ticipants satisfaction score with model A (m 4, SD .978) was during their rst and second semesters of clinical training at the
signicantly higher than their satisfaction score with model B hospital environment. To rationalize such a result the mean scores
(m 3.2, SD .779), (t 4.432, df 95, p < .05). of the preceptor performance domains were classied as follows to
pinpoint areas of strength and weakness: >4.0 denotes strength;
Program support <4.0 to >3.0 denotes relative strength; and <3.0 denotes weak
domains for development.
The mean score of program support to the model A (me 3.7, In model A, the mean scores on two domains namely: role
SD .721) was signicantly higher than that of model B (m 3.002, modeling and provider of feedback were reasonably strong. It
SD .663), (t 5.004, df 100, p < .05). suggest that the participants are willing to model their preceptors
clinical practice, and is indicative of preceptors who help patients
become partners in their care and who probably stay involved in
Preceptors performance
providing feedback to students. In this model the participants in
adult I had no background or experience, while those in adult II had
The mean scores for the preceptors performance of the two
marginally acceptable performance based on experience acquired
preceptorship models were obtained. The results were as follows:
while in adult I. Both were in need for close guidance and assis-
Table 1 tance, and model A suits such situation where the preceptors
Demographic characteristics of participants per each preceptorship model. provided extensive mentoring.
Variable Model A (n 57) Model B (n 53) However, in model B, the mean scores on two domains namely:
No. % No. %
facilitator and advocate showed substantial weakness. The low
score on the facilitator domain indicates a weak preceptor who may
Age:
20 yrse24 yrs 43 75.4 33 62.2 not be aware of the resources the participants are in need for, and
>24 yrs 14 24.6 20 37.7 on the advocate domain indicates a preceptor who may not keep
Social status: the interdisciplinary team aware of what the participants could do
Single 53 92.9 41 77.3 for them, and may not adjust participants assignments to meet
Married 4 07.1 12 22.6
Type of program:
their learning needs. This is not necessarily unusual because this
Conventional program 43 75.4 33 62.2 model follows the traditional preceptorship model which has been
Accelerated program 24 24.6 20 37.7 noted in the literature as challenging. For example, in this model
GPA: the preceptor is a staff nurse, who may experience exhaustion due
>4.5 5 08.7 8 15
to her multiple responsibilities, unrealistic expectations from the
4 to 4.5 13 22.8 9 16.9
3 to <4 26 45.6 29 54.7 students, and little work load relief (Callaghan et al., 2009; Liu et al.,
<3 13 22.8 7 13.2 2010). Such challenges may negatively inuence the student rela-
Rate of the day: tionship with preceptors as facilitators and advocate and hence
<5 5 08.7 7 13.2 may act as sources of clinical stressors which may inhibit clinical
5e7 18 31.5 26 49
>7 34 59.6 20 37.7
learning (Henderson et al., 2006; Sharon and Stephen, 2006;
Martos et al., 2012).
T.Y. Omer et al. / Nurse Education in Practice 13 (2013) 155e160 159

Table 2
Summary of mean scores, standard deviations, and t-test of preceptorship model A and model B (N 110).

Study variables Model A (n 57) Model B (n 53) t-Test df p-Value

Mean SD Mean SD
Preceptorship satisfaction 4.000 .978 3.206 .779 4.432 95 <.0001
Program support 3.692 .721 3.002 .663 5.004 100 <.0001
Preceptors Performance Teacher 3.848 .982 3.228 .713 3.659 102 <.0001
Facilitator 3.536 1.06 2.830 1.04 3.425 103 .001
Role model 4.080 1.03 3.420 .649 3.880 104 <.0001
Provider of feedback 4.006 .888 3.222 .735 4.850 102 <.0001
Adept with adult learning 3.86 .897 3.236 .622 4.124 102 <.0001
Advocate 3.472 .963 2.866 .880 3.353 103 <.001
Socializer 3.820 .963 3.333 .763 2.600 83 <.011

p <.05.

The mean scores on other preceptors performance domains concept of what they can actually handle. Model B has been used
namely: teacher, adept with adult learning, and socializer in both for third year nursing students in Maternity nursing and Pediatric
models (A and B) were relatively strong. However, it was statisti- nursing courses who were at a higher skill acquisition level. This
cally stronger in favor of model A. This indicated that participants model requires them to act as autonomous, adaptable, and advo-
feel better about the performance of their preceptors who are CTAs cates for their patients. The ineffective transition from model A,
in model A. Lfmark et al. (2012) reported similar ndings that where extensive mentoring was required to Model B, might be one
supervision by university teachers was rated more highly than of the factors leading to their less satisfaction with Model B.
supervision by preceptors. The role of CTAs as teachers and adept at Therefore, their sense of responsibility, ability to communicate
using adult learning principles encompasses their availability and effectively and to discuss with the preceptor why and how certain
high competency in demonstrating how to ask questions, problem aspects of care were carried out may need improvement.
solve, use information technology for patient care. They introduce How well the student learns to practice their nursing skills and
new concepts in a way that help students integrate in their existing use the critical thinking skills in applying theory in clinical situa-
knowledge base while considering the student learning styles and tions depends on the effectiveness of the preceptorship model
allowing them the independence they needed. Moreover, the (Kim, 2007). Model A may not be a suitable substitute hence Model
strength of CTAs in their role as socializers, though relative, attest to B should be revised in order to contribute to the effective transition
being instrumental in helping the students in establishing re- of the students to their expected role as professional nurses.
lationships with the people who work in the unit, in adapting to Further studies should be carried out to describe how pre-
what it means to be a nurse in the clinical site, and in explaining ceptors in model B may effectively contribute to the clinical skills
unit policies and procedures. These ndings are congruent with acquisition and the professional socialization of nursing students.
Carlson et al. (2009) and Melincavage (2011) suggestion that Replication of this study would enhance generalizability.
communication on the learning needs of the student and a
respectful, accepting attitude are crucial to enhance clinical Limitation
learning.
The Program support mean score was statistically signicant in The ndings should be interpreted with caution. The use of a
favor of Model A. It indicates that the key features of Model A allow convenience sample of students trained in one clinical setting and
participants and preceptors more time to discuss their mutual recruited from one college of nursing, and the reliance on self-
clinical practice expectations than the key features of Model B. The reported questionnaire as the primary data collection tool, poten-
continuity of participants clinical learning experiences was more tially may limit the generalizability of the ndings.
ensured in Model A than Model B. The absolute availability of such
preceptors from 0700 h to 1600 h to implement and supervise Acknowledgment
participants educational and clinical experiences according to the
curriculum and faculty instructions may rationalize participants The authors gratefully wish to thank Dr. Marsha L. Moore for
perception to the signicant support of Model A by the program. giving permission to use her tool. Sincere thanks to all faculty
This is congruent with Warne et al. (2010) study ndings which members who contributed toward this study.
revealed that participants were satised with the clear support for
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