ARCHIBUS/FM:

Building Confidence
through Total Infrastructure and
Facilities Management

The Sydney Opera House benefits from ARCHIBUS/FM by enhancing the performance of its world-class facility.

Product Review
ARCHIBUS/FM Product Review
Table of Contents

Overview
Seize the Opportunity 1
10 Reasons to Implement a TIFM Solution 2
ARCHIBUS/FMYour Foundation for Total Infrastructure and Facilities Management 3-4
Representative ARCHIBUS/FM Client List 5

Product Options
Enterprise 6-7
Facil-o-tor 6-7
Express 6-7

Access Solutions
Executive Information Systems 8-9
FM Web Central 10-11
Workflow Controller Solutions 12-13

Applications
Real Property & Lease Management 14-15
Strategic Master Planning 16-17
Space Management 18-19
Overlay for AutoCAD with Design Management 20-21
Furniture & Equipment Management 22-23
Telecommunications & Cable Management 24-25
Building Operations Management 26-27
Room Reservations 28-29
Hoteling 30-31
Emergency Preparedness 32-33
Work Wizard 34-35
Fleet Management 36-37
Condition Assessment 38-39
Environmental Sustainability Assessment 40-41

Services
Software Subscription Program 42
Technical Support 42
Professional Services 43
Training 43
Hosted Solutions 44

Corporate Profile Inside back cover

Cover photograph Sean McManus

2004, ARCHIBUS, Inc. All rights reserved. ARCHIBUS/FM, the ARCHIBUS logo, and TIFM are trademarks of Facilities Management Techniques, Inc.
All other products or name brands are trademarks of their respective holders.
Seize the Opportunity to Optimize Your
Facilities and Infrastructure
If you are in a position to make decisions about real estate, facilities and their
related infrastructure, or physical assets such as furniture and equipment, then
you have the ability to profoundly improve your organization's bottom line.
Facilities and Infrastructure Assets by Industry

90%

Facility Assets as Percent of Total Assets

Facilities and infrastructure assets are a significant 80%

investment. On average, they comprise over 35% of 70%

67%
60%
an organization's total assets. 50%

40% 39%
34%
There is a tremendous opportunity to reduce capital 30%

21% 20%
expenditures by reallocating assets and extending 20%
18%
10%

their useful lives. 0%

Utilities Communications Healthcare Manufacturing Retail Services

Source: NACORE

Total Annual Facility Costs

Don't underestimate the ongoing costs. Across a 19

variety of sectors, it costs approximately $16 Million 18

$17.1M
17

dollars (US) per year to maintain an average North 16

$16.5M $16.4M

American facility. 15 $14.9M $15.3M

14

13 $13.0M
Increasing your operational efficiency can significantly 12

reduce the costs associated with maintaining your 11

facilities and infrastructure. 10

Utilities Communications Healthcare Manufacturing Retail Services
USD

Source: Based on IFMA averages for a 700,000 square foot facility.

% of CFOs who seek improved:

A survey of Chief Financial Officers (CFOs) reveals that asset management capabilities 90%
many organizations are unsatisfied with their current
physical asset management capabilities. The vast asset tracking and utilization 80%
majority of these CFOs admit they could benefit from
enhanced asset tracking and utilization, more reporting of maintenance and repair 79%
accurate maintenance reports, and the ability to
ability to re-deploy surplus assets 78%
maximize the useful life of assets through
redeployment. 40% 50% 60% 70% 80% 90%

Source: CFO Enterprise's Research Services Group

A comprehensive and integrated approach to facilities and infrastructure

management can significantly improve physical asset utilization and operational
efficiency, resulting in increased stakeholder value.

Are you managing your facilities and infrastructure to their greatest potential?

The #1 Solution in the World for Total Infrastructure and Facilities Management 1
 10 Reasons to Implement a Total Infrastructure
and Facilities Management Solution
Total Infrastructure and
Facilities Management
(TIFM) systems are
comprehensive,
integrated solutions that
tie together the people,
processes, places, and
physical assets which
form the core of
productive organizations.
2
Lower Total Cost of Ownership (TCO). Spend less money supporting your existing
facilities and infrastructure; extend the life of your assets through better preventive
maintenance; maximize your investments by accurately tracking ownership, usage,
condition, and more.
Minimize unnecessary capital expenditures. With an accurate inventory of resources, you
can avoid buying or leasing unnecessary new space, equipment, and other physical assets;
discover where you can save money by reallocating assets rather than purchasing new ones.
Track and manage your assets more effectively. You can't manage what you don't track!
Gain instant access to details on space and asset usage, ownership, equipment statistics,
supply inventories, condition assessments, and more; allocate resources according to the
organization's needs.
Improve operational efficiency. Save time and increase the value of everyone's work by
leveraging existing information instead of re-creating it; reduce redundancy and increase
the consistency and accuracy of information by maintaining one centralized repository of
facilities and infrastructure information.
Enable strategic decision-making. Since all facilities and infrastructure information
resides in a single environment, it's easy to evaluate your current physical asset portfolio
and forecast future needs.
Share information easily across the enterprise. Access data from diverse applications,
systems, and locations; seamlessly exchange information with other departments in the
organization, even from remote sites.
Increase staff productivity. Decrease the effort spent performing mundane, yet necessary,
tasks that drain your staff's energy and resources; virtually eliminate the time-consuming
task of maintaining multiple databases.
Quickly generate accurate reports. Satisfy both internal and external reporting
requirements in a matter of seconds; link drawings of your facilities and infrastructure to a
database to easily present information about space, assets and personnel.
Visualize your facilities and infrastructure. Since a picture is worth a 1,000
wordspresent your physical assets graphically. The simultaneous, bi-directional updating
of drawings and database speeds the flow of accurate, graphical knowledge across your
organization.
Increase your visibility in the organization. Become the trusted steward of all facilities
and infrastructure information and collaborate with other areas of the organization,
including the Finance, IT, and Human Resources departments, to increase overall
stakeholder value.
 ARCHIBUS/FMYour Foundation for Total
Infrastructure and Facilities Management

ARCHIBUS/FMthe #1 Proven Cost-Effective

solution in the world for The integrated approach of ARCHIBUS/FM lets
ARCHIBUS/FM is widely recognized as the
Total Infrastructure and industry leader in facilities and infrastructure employees leverage information developed by
management technology, supporting more than one another. Ultimately, this unified system
Facilities Management
3,000,000 users around the world managing over reduces the total amount of data that needs to
(TIFM), provides the 16 billion square feet of space. Throughout its be managed, saving a significant amount of time
20-year history, ARCHIBUS, Inc. has developed and effort. By supporting intelligent decision-
most proven, complete
innovations that eventually become industry- making across the enterprise, ARCHIBUS/FM can
and integrated solution standard. Today, ARCHIBUS/FM is supported in help most organizations realize payback on their
to support strategic more than 100 countries by a network of over investment in less than six months after
1,600 ARCHIBUS/FM-trained specialists. implementation.
decision-making and
lower the total cost of Integrated
operations of your
ARCHIBUS/FM is a complete, integrated suite of
organization. applications that addresses all aspects of
facilities and infrastructure management. Since
all ARCHIBUS/FM applications share the same
data and drawings, you always have access to
the most accurate information. The system is
fully integrated with industry-standard
AutoCAD, ensuring that changes made to
drawings are simultaneously reflected in the
ARCHIBUS/FM database. It is also compatible
with most other major CAD packages, ERP
systems, IT infrastructure solutions, GIS spatial Robust
technologies, bar code systems, digital and aerial
photography, and more. ARCHIBUS/FM can unite diverse systems,
locations, and technologies for enterprise-wide
Comprehensive collaboration. Its open system architecture
enables easy data exchange with other
As the world's leading commercial-off-the-shelf information repositories and ERP systems such
TIFM solution, ARCHIBUS/FM offers a variety of as SAP, PeopleSoft, Oracle Financials, J.D.
product options to accommodate your needs Edwards, and Microsoft Access. It also
from single users within a department to supports well-established database platforms,
worldwide access over the Internet. The including native Oracle, Microsoft SQL Server,
solution's flexible, modular structure lets you and Sybase. Unlike some other solutions,
assemble the most complete combination of ARCHIBUS/FM incorporates industry standards
applications and deployment options that best such as ODBC, ActiveX, and XML for optimum
fit your organization's requirements and budget. interoperability. In addition, all applications are
fully accessible via the Web.

More

The #1 Solution in the World for Total Infrastructure and Facilities Management 3
 ARCHIBUS/FMYour Foundation for Total Infrastructure and Facilities Management

Easy to Use Collaborative

ARCHIBUS/FM is ready to use, right out-of-the- ARCHIBUS/FM incorporates input generated

box. It comes with thousands of preformatted
reports and allows end-users to easily produce
over 10,000 tailored reports with just a few clicks.
A familiar Windows interface and Computer-
Based Training tutorials minimize the learning
curve, and four different navigation options
allow users to access data in the way best suited
to their experience levels.
Scalable
from its strong user community, resulting in the
compilation of best practices, derived globally,
that you can apply locally. A wide client base
offers valuable networking opportunities for
users (including regional ARCHIBUS/FM Users'
Groups) to share information and experience
with others, and the annual International
ARCHIBUS/FM Users' Conference which unites
members of the community from around the
world.

ARCHIBUS/FM can be easily expanded to handle

Implementation Benefits Include:
organizational growth without affecting system
performance. This ensures broad compatibility
Complete integrated solution
with existing technologies while providing a
generates results in less than 90 days
framework for emerging ones. ARCHIBUS/FM
Return-on-investment typically in
end-user organizations manage spaces ranging
under six months
from less than 10,000 square feet to over 500
Low training costs
million square feet. Even if you choose to start
Reduced need for expensive
by implementing just a few applications from
customization based on a commercial
the ARCHIBUS/FM suite, you will see results in
off-the-shelf solution
less than 90 days.
Inclusion of best practices and
benchmarks
Easy to Personalize Ease of interoperability with other
enterprise systems
Enhancing its integrated suite of out-of-the-box
applications, ARCHIBUS/FM provides extensive
personalization capabilities that adapt to your
own specific business processes and reporting
needs. Tools such as the dialog-driven report
writer, Web publishing features, and drag-and-
drop ARCHIBUS Aware Form Objects enable
quick changes without potentially expensive
software customization. The system's open
architecture is compatible with industry-
standard integration technologies, such as SQL,
Crystal Reports, ActiveX, Basic, JavaScript, HTML,
and XML.

4
 Some of the 16,000+ organizations that
benefit from ARCHIBUS/FM...
Banking/Financial/Insurance Energy Petroleum/Chemicals/Mining
ABN AMRO Bank American Electric Power BHP Billiton (AUS)
AEGON (UK) British Energy - Scottish Nuclear BP
AIG Empresas Publicas de Medellin (COL) ExxonMobil (Imperial Oil)
American Express Enbridge Gas Distribution Shell
Banamex-Citigroup ENEL (ITL) Total Austral SA (ARG)
Bank of England Keyspan Energy
Barclays Bank Sempra Energy Pharmaceuticals/Bioscience
Blue Cross Blue Shield Association Amgen
Discover Financial Services Entertainment/Media Aventis Pasteur
First National Bank of Nigeria Dow Jones Bayer Diagnostics
Fortis Bank (BEL) Il Sole 24 Ore (ITL) Biogen Idec
John Hancock NBC Universal Genentech
JPMorgan Chase Scripps Networks Genzyme
KBC Bank (BEL) Sony Pictures GlaxoSmithKline
Liberty Group (ZA) TAB Limited (AUS) Merck
Marsh & McLennan Turner Broadcasting Millennium Pharmaceuticals
MetLife Warner Brothers Studio Pfizer
Morgan Stanley Dean Witter Wimbledon Roche
Nedcor (ZA) Wyeth BioPharma
Nomura Securities Government
Northwestern Mutual Financial Network Bermuda Land Development Research
PNC Bank City of Calgary, ALB European Space Agency
Prudential Financial City of Orlando, FL Los Alamos National Laboratory
Royal Bank of Scotland Collier County, FL MIT Lincoln Laboratory
Smith Barney - Citigroup Commonwealth of Kentucky NASA
USAA District of Columbia National Institute of Health (NIH)
Hamilton County, OH Underwriters Laboratories
Computers/Electronics/Software FOREM (BEL)
eBay Johnson County, KS Retail/Wholesale
Earthlink Maritime Forces Atlantic (CAN) Foschini Group
Google Meteorological Office (UK) John Menzies Wholesale
Hewlett-Packard Ministry of Flanders (BEL) L.L. Bean
IBM Naval Underseas Warfare Center Polo Ralph Lauren
LSI Logic Northamptonshire County Council (UK) Safeway (UK)
Macromedia Parliamentary Works Directorate (UK) Tiffany & Co.
Silicon Graphics, Inc. Public Works and Government Services Canada Wawa Stores
Synopsys State of Michigan Wegman's Food Markets
State of Minnesota
Consumer Products State of Tennessee Services
ConAgra U.S. Census Bureau Accenture
Kraft Foods (CAN) U.S. Dept. of Housing & Urban Development Allen & Overy (UK)
Levi Strauss & Co. U.S. Navy Europe Anglican Retirement Villages (AUS)
Nestl WA State Dept. of Transportation Axima
Philip Morris International Canary Wharf Management
Procter & Gamble Healthcare Deloitte & Touche
S.C. Johnson & Son, Inc. Capital Health Authority (CAN) DHL Worldwide Express
The Coca-Cola Company Cedars-Sinai Medical Center Ernst & Young (UK)
The Gillette Company Children's Hospital of Philadelphia Fluor
Christiana Care Health Services Halliburton
Cultural Institutions Duke University Medical Center Johnson Controls
J. Paul Getty Museum Fraser Health Authority Jones Lang LaSalle
Lincoln Center for the Performing Arts Health Sciences Centre-Calgary Siemens Medical Solutions
Peabody Essex Museum Kaiser Permanente Trammell Crow Savills
Perth Zoo Massachusetts General Hospital United Parcel Service
Sydney Opera House MD Anderson Cancer Center
Victoria & Albert Museum Mercy Health Partners Telecommunications
Ontario Ministry of Health AT&T Wireless
Education Portsmouth Hospital NHS Trust (UK) Lucent Technologies
Austin Independent School District Singapore General Hospital Movicom - Bell South
Carnegie Mellon University St. Joseph's Health Care London Qualcomm
City University of New York St. Mary's Health Care System Telecom Argentina
Denver Public Schools UnitedHealth Group Telecom Italia Mobile
Duke University University of Texas Medical Branch Telefonica S.A.
Johns Hopkins University William Beaumont Hospital Vodafone Group
National University of Singapore
NY City School Construction Authority Manufacturing Transportation
Princeton University Agfa-Gevaert Aeroporti di Roma
Rice University Eastman Kodak Aeropuerto de Barcelona
The University of Hong Kong Ford Land (UK) Aeropuerto de Madrid
The University of Sydney General Motors Belgian Railway
Universite Catholique de Louvain (BEL) Honeywell British Airways
University of Edinburgh Northrop Grumman Incheon International Airport (KOR)
University of Illinois-Chicago Philips (BEL) Minneapolis/St. Paul Int'l Airport
University of Missouri-Columbia Raytheon Qantas Airways
University of Portsmouth (UK) Rolls-Royce (UK) Queensland Rail (AUS)

Please visit www.archibus.com/success for case studies on ARCHIBUS/FM users around the globe

The #1 Solution in the World for Total Infrastructure and Facilities Management 5
 ARCHIBUS/FM
Product Options Access Solutions Applications Services

Proven, Comprehensive Solutions

Physical assets, such as real estate, buildings, equipment, materials, and furniture make up a
significant percentage of an organization's total asset value. These assets are used by many different
business units, departments, and individuals, and must be accurately managed in order to extend
asset life cycles and keep operating costs at a minimum. ARCHIBUS/FM Total Infrastructure and
Facilities Management (TIFM) solutions address these issues with the right combination of leading
edge technologies, years of industry experience, and unparalleled, worldwide support. Using
ARCHIBUS/FM, the world's leading commercial-off-the shelf solution, organizations typically
experience payback in less than six months. Choose the option that best suits your organization's
needs.
ARCHIBUS/FM Enterprise
The world's most comprehensive TIFM solution, the Enterprise
edition is ideal for organizations managing anywhere from
thousands to millions of square feet or meters that may need to link
networked workstations throughout the enterprise.
ARCHIBUS/FM
Modular structure lets you choose which applications you need Enterprise
Supports an unlimited number of concurrent users
Sized for an unlimited number of unique records
Typical Implementation Budget: < $100,000 (USD)
Web-enabled using ARCHIBUS/FM Web Central
Software Cost Per Concurrent User: $95 - $4,500 (USD)

ARCHIBUS/FM Facil-o-tor
The Facil-o-tor provides a complete TIFM solution designed especially
for facilities measuring less than 500,000 square feet (46,000 square
meters). As your organization expands, you can seamlessly migrate to
the full-scale Enterprise Edition.
ARCHIBUS/FM
Full suite of applications, bundled for quick deployment Facil-o-tor
Supports up to three concurrent users
Sized for a limited number of unique records
Typical Implementation Budget: < $50,000 (USD)
Web-enabled using ARCHIBUS/FM Web Central
Software Cost Per Concurrent User: $495 - $3,500 (USD)

ARCHIBUS/FM Express
Designed for remote or branch offices of large organizations or for
facilities measuring less than 100,000 square feet (9,300 square
meters), ARCHIBUS/FM Express can be easily used by administrators
and clerical staff.
ARCHIBUS/FM
Includes selected applications that help novices perform critical TIFM tasks Express
Supports a single user only
Sized for a limited number of unique records
Ships with Sybase RunTime database engine Typical Implementation Budget: < $20,000 (USD)
Software Cost Per Standalone User: $995 (USD)

6
ARCHIBUS/FM Product Options
Address the Entire Scope of TIFM
Understand your asset profile from an operational
and financial position. ARCHIBUS/FM consists of
several integrated applications, each designed to
improve your operational efficiency and help you
make better business decisions. Once data is
entered into the system, it is automatically
reflected in other relevant areas, ensuring accurate,
up-to-date information. This single, streamlined
system eliminates redundant data capture.
Integrated Applications Include:
Real Property & Lease Management for
tracking and evaluating your properties'
operational and financial performance
Strategic Master Planning* for making
informed business decisions about space in the
context of organizational growth or contraction
Space Management for organizing and
analyzing space to optimize usageoptions
include Room Reservations for managing
common-use room bookings, Hoteling* for
coordinating the use of shared spaces, and
Emergency Preparedness for creating and
maintaining contingency plans
Overlay for AutoCAD with Design
Management** to expedite the creation and
maintenance of facility drawings
Furniture & Equipment Management to
monitor the costs of your assets, calculate
depreciation and churn rates, and plan moves of
employees and physical assets
Telecommunications & Cable Management for
creating an inventory of physical cabling and
connectivity
Building Operations Management to track and
manage preventive and on-demand
maintenance; can include Work Wizard for
automating and streamlining the entire work
order process as well as the optional Fleet
Management Solution to optimize the use of
mobile equipment
* not available for Express Edition
** optional purchase for Express Edition
The #1 Solution in the World for Total Infrastructure and Facilities Management
Control Time, Spending, and Processes
Increase your organization's profitability by
improving overall productivity. ARCHIBUS/FM
comes with over 10,000 pre-formatted reports that
capture and summarize a wide variety of facilities
and infrastructure management data. Monitor
costs, churn rate, inventory, leases, occupancy, and
more. System compatibility with Microsoft Office
and Adobe Acrobat makes it easy to share the
results with non-ARCHIBUS/FM users. You'll find a
variety of tools to boost productivity while keeping
costs down.
Import and export data via Microsoft Office
applications, such as Excel, Word, and Visio
Realize seamless integration with AutoCAD for faster
drawing and asset symbol creation
Drive down costs by automating common processes
with ARCHIBUS/FM Workflow Controller Solutions*
Connect to Other Enterprise Applications
Decrease the time and cost required to share
information among computers, systems, and
applications. ARCHIBUS/FM includes powerful
integration tools that bridge departmental
applications, ultimately adding value to everyone's
work. Open system architecture and ActiveX
technologies simplify integration with other
enterprise software solutions, including financial
and human resources systems. You can roll-up data
that includes various languages, currencies and
measurement units from diverse locations. And
every bit of facilities and infrastructure data
residing in the system can be published in HTML
for use on the Internet, connecting remote offices,
existing databases, and Web sites.
Generate regular data transfers with ActiveX controls
Create unified reports that support multiple currencies
plus show both metric and imperial units
Connect to remote offices and publish data on the Web
using XML technologies
Distribute information and knowledge via the Internet
and intranets with ARCHIBUS/FM Web Central
7
 ARCHIBUS/FM
Product Options Access Solutions Applications Services

Executive Information Systems

Consider how much money your organization spends training employees on enterprise-wide
applications each year. Many of those employees could be more productive accessing only the
functions specific to their job responsibilities or information needs. The ARCHIBUS/FM Executive
Information Systems (EIS) offer visual, personalized navigation screens for quick and easy access to
information. With EIS, you can greatly minimize the costs of training and supporting users who
need access to vital facilities and infrastructure information.

Benefits
Extends the reach of facilities and infrastructure information to anyone in your
network
Increases productivity by providing personalized views that guide users directly to the
information they need most frequently
Eliminates the expense of disseminating hard-copy reports
Reduces training costs through intuitive navigation options

Carnegie Mellon University Campus Map

Academic Buildings

Hamburg Hall
Asset
Management Floor A
Real Property
/Building
Operations

Space
Management

Telecom
Graphic drill-downs help users easily locate the Management

information they need

Courtesy of Carnegie Mellon University

8
ARCHIBUS/FM Executive Information Systems
An Information Portal for All Users
With ARCHIBUS/FM EIS, casual usersincluding
executiveswho have no knowledge of database
or CAD programs can retrieve facilities and
infrastructure information and generate
professional pre-formatted reports. They gain
instant access to the information they need to
perform their jobs without enlisting the help of
other departments. Intuitive features make
accessing information an easy, self-service option.
Reports and information queries are configurable to
meet users' specific needs for fast fact-finding
Graphical drill-downs using maps, site/floor plans or
asset images quickly bring users to the level of detail
they need
Pull-down menus, 3D buttons and icons enable swift
navigation
Users can link to pre-formatted reports, views, images,
and even other Windows applications, such as
Microsoft Word or Excel
Streamline Your Business Processes
Geographically dispersed organizations can spend
hundreds of thousands of dollars each year
distributing paper reports. With EIS, everyone from
your executive team to clerical staff can access
enterprise-wide database information from their
personal computers, reducing the volume of paper
and e-mail transactions. A single, streamlined
environment for all employees helps support
business processes and information management
throughout your organization.
Allow employees to access information via EIS,
eliminating the need for mass e-mailings and lowering
storage and network costs
Empower employees to access information via EIS rather
than by calling a help desk
Improve productivity by providing staff members with
all the resources they need, minimizing time
spent searching for information or learning unfamiliar
applications
The #1 Solution in the World for Total Infrastructure and Facilities Management
Enable More Informed Decision-Making
ARCHIBUS/FM EIS can help you improve response
time by offering a single access point to facility
and infrastructure information in your
organization. Everyone can easily find the
information they need, including executives who
can quickly access data to support strategic
decision-making.
Executives can easily retrieve results of strategic
planning initiatives on a global basis
Department managers can view reports of space usage
for calculating chargebacks
Administrative assistants can produce reports and enter
work requests
Employees at all levels can submit work orders and
access help desk information
Reduce Training Costs
The EIS toolbars offer step-by-step procedures for
navigating through some of the most commonly-
used applications. Even casual users can access
ARCHIBUS/FM information quickly and easily,
reducing training time from several days to just
hours.
Multiple navigation options make it easy for users to
locate the information most relevant to their jobs
Intuitive solutions such as EIS can cut training costs by
up to 90%
Executive
Information
Systems
9
 ARCHIBUS/FM
Product Options Access Solutions Applications Services

FM Web Central
Does your organization need to perform work unconstrained by time zones or distance? With
ARCHIBUS/FM Web Central you can access up-to-date information anytime, anywhere. This access
solution works in conjunction with ARCHIBUS/FM, allowing even casual users who are connected
to the Internet or your intranet to quickly access ARCHIBUS/FM applications and perform facilities
and infrastructure tasks from wherever they are located. FM Web Central provides users with
access to hundreds of organized, dynamic Web pages that include the reports, charts, forms, and
drawings that users need to quickly perform their jobs.

Benefits
Provides fast access to centralized information using a simple Web browser
Enables a cost-effective, self-service environment for reporting and submitting
requests
Improves the speed and quality of information delivery to enhance productivity

Perform facilities management tasks, such as placing a move order, from anywhere in the world
via a Web browser

10
ARCHIBUS/FM Web Central
A Quicker Way to Access Data
FM Web Central seamlessly interfaces to the
ARCHIBUS/FM Enterprise solution. Through it,
authorized users gain access to all the data
residing in ARCHIBUS/FM applicationsfrom Real
Property & Lease Management to Building
Operations Management. Use FM Web Central to
ensure that accurate, up-to-date information is
available to all members of your organization who
need it. It works within your existing Web browser,
providing organized, structured, and intuitive
access to facilities and infrastructure data.
Extend the Reach of Information
By connecting your facilities via the Internet or
intranet, FM Web Central will change the way you
do business. Users get universal access to up-to-
the-minute facility and infrastructure information,
24 hours a day, seven days a week.
Provide self-service capabilities to your customers by
using FM Web Central as a Help Desk
Increase the accuracy of information by enabling
remote data collection
Leverage control of the global enterprise by
consolidating information from headquarters, regional
offices, and remote branch offices
Promote Organization-Wide Communication
FM Web Central leverages the connectivity of
intranets to link users and their data from across
the enterprise. Once data is widely available on-
line, it can help eliminate duplicate efforts and
errors due to miscommunication.
Accurately assess conditions throughout the
organization and make the best use of existing
resources
Collaborate with other users in the organization on-line
Promote consistent business practices across the
organization
Highlight your department's efforts and promote its
capabilities to the organization at large
The #1 Solution in the World for Total Infrastructure and Facilities Management
Enhanced Productivity for Everyone
Extend information availability to remote users
who need to access specific activities and reports
in ARCHIBUS/FM. Virtually everyone in an
organization can use FM Web Central to increase
their productivity.
Facility managers can access facility information
anywhere, anytime
Field personnel save time by easily picking up work order
requests from remote locations and determining which
tools and materials to bring
Branch office personnel can access home office
information in real-time
Strategic planners have access to the historical
information they need to make planning decisions
Purchasing managers can verify invoices against
inventories and track back orders
Human resources managers can develop occupancy
plans and locate vacant space for new hires
Building owners can determine rentable areas
Corporate real estate managers can track detailed lease
characteristics, such as options, payments, and prorated
taxes
Accountants can charge departments for the space they
occupy, plus their share of common areas
Risk managers can evaluate asset portfolios to obtain
adequate insurance coverage
Test drive ARCHIBUS/FM Web Central at
www.archibus.com
FM Web
Central
11
 ARCHIBUS/FM
Product Options Access Solutions Applications Services

Workflow Controller Solutions

Business units within organizations often find themselves working with islands of information.
Efforts to coordinate activities among departments are often repetitive in nature and require
significant resources to maintain. Anything that can be done to automate such manual processes
will increase an organizations productivity and reduce overall operational costs. ARCHIBUS/FM
Workflow Controller Solutions accomplish these tasks, routing information across disparate
devices, maintaining system-to-system relationships, and delivering the right information to the
right people via your existing messaging systems.

Benefits
Saves time and money by eliminating redundant manual processes
Enables quick and easy data collection and consolidation
Streamlines processes while allowing you to maintain existing business rules
Provides workflow automation by leveraging existing IT infrastructure, avoiding
major capital expenditures

Typical applications include:

Space occupancy survey
Asset inventory survey
Condition assessment survey
PeopleSoft Customer satisfaction questionnaire
SAP ARCHIBUS/FM
Personnel information update
Field Surveys System questionnaire
Integrate
Real-time data collection via
Enterprise Integration wireless communication
Applications
Work order, move order, and
purchase order management
Service center management
Custodial service management
Devices New employee set-up
Connect Connect Local Area Networks
ARCHIBUS/FM Plus Many More...
remote multiple
Workflow
employees networks
Win CE Controller

Enterprise Wide Data Data

Process Control Roll-up Collection

Central
Database

Connect users, systems, and applications across geographic boundaries with the
Workflow Controller solutions

12
ARCHIBUS/FM Workflow Controller Solutions
Communicate Without Borders
The Workflow Controller directs and manages the
flow of information across desktop computers,
database servers, e-mail systems, and personal
digital assistants (PDAs) to the appropriate staff
members. Leveraging your existing information
technology infrastructure, it handles reminders,
approvals, follow-ups, and escalation procedures.
Automate activities including questionnaire distribution,
field audit surveys, systems integration, and work order
management
Lower activity costs by replacing repetitive manual
processes with automated activities
Reduce process cycle time by instantly forwarding
information to the appropriate individual for action
Data Collection Solutions
Collect facilities and infrastructure information
from the sourcethe people who work in the
buildings. Solicit feedback on topics such as space
forecasts, pre-move surveys, customer satisfaction,
software licenses, equipment use, and more
simply distribute the electronic questionnaires via
your existing e-mail system or the Internet.
Responses are then collected and organized in the
ARCHIBUS/FM database, available for analysis and
reporting.
Lower the cost per response by eliminating the labor
associated with administering surveys
Reduce survey cycle time by sending reminders as
frequently as needed to intended respondents
Improve the quality and integrity of survey results by
avoiding duplicate submissions and data entry errors
Field Survey Solutions
Identify fixed and portable assets throughout your
organization quickly and accurately. Collect and
consolidate information from handheld bar-code
readers, PDAs, and other data recording devices via
wireless transmission or e-mail. Conduct space
occupancy surveys; distribute surveys on fixed
asset and hardware/software inventory; or
distribute condition assessment surveys.
The #1 Solution in the World for Total Infrastructure and Facilities Management
Track elapsed time between physical audits; the
database is updated as new information is submitted
Eliminate communication gaps due to system
incompatibility through XML technology
Validate data collected in the field against the
ARCHIBUS/FM database
Systems Integration Solutions
Integrate and synchronize data from multiple
systems and locations. You can upload cost data
into financial systems such as SAP; upload
accurate occupancy figures into human resources
systems such as PeopleSoft; and roll-up data from
remote sites. This data collection and consolidation
is independent of geographic or language barriers.
Allow multiple users to work simultaneously from remote
locations
Enforce existing workflow processes, ensuring that events
occur in sequence
Coordinate time-dependent data-sharing activities
among multiple database systems
Enterprise Process Solutions
Combine data collection, field survey, and systems
integration activities into one solution. Enforce
your existing workflow rules while maintaining the
sequence and reporting any violations. Improve
the productivity of common business applications,
such as:
Work Order management
Call Center and Help Desk management
Service Center management
Move management
Workflow
Controller
Solutions
13
 ARCHIBUS/FM
Product Options Access Solutions Applications Services

Real Property & Lease Management

Since real estate often represents an organizations largest asset investment, it is important to
recognize the cycles and trends that directly impact the financial performance of properties and
develop a strategic plan that addresses these risks and challenges. As your organization makes
investment decisions about its propertysuch as whether to purchase or leaseit needs
accurate information on which to base these choices. Or, if you own buildings, you need a way
to determine the market value of your properties. The ARCHIBUS/FM Real Property & Lease
Management application lets renters, lessors and owners record, manage, and analyze detailed
real estate and lease information, allowing each party to quickly evaluate opportunities and
limit risk.
Benefits
Accelerates property return-on-investment by optimizing space utilization
Improves performance of leased and owned properties through financial and
operational benchmarking
Generates summary reports to forecast opportunities and identify investment risks
Maximizes leasing or selling potential by comparing the market value of your
properties
Reports include:
Property Abstract
Property Cost Analysis
Properties Drill Down
Budget Projection by Property
Budget Projection by Lease
Cash Flow Analysis
Overdue Taxes
Tax Chargeback Costs by Lease
Property Assets by Property
Chargeback Costs - Approval
Financial Profiles - Property
Financial Summary (Fixed Format)
Financial Analysis - Property and
Building Benchmarks
Lease Abstract
Leases and Base Rents
Lease Expirations
Lease Option Exercise Dates
Vacant Suites
Property and Building Benchmarks
Highlight States by Region
Regulation Areas by Property
Plus Many More...

Instantly review a wide array of information on a property, including associated costs

14
ARCHIBUS/FM Real Property & Lease Management

Align Real Estate Plans with Business Plans Evaluate Space Usage

Review current and upcoming vacancies to better
plan leasing options and opportunities. Whether it
is time to expand, sell, or terminate leases, the
application provides important information such
as property vacancies and accurate space
measurements. Calculate standards across
multiple properties, such as cost per occupant or
cost per square foot or meter. The figures are
derived from a consistent summary source, making
it easy to compare these various criteria. The Real
Property & Lease Management application gives
you the power to leverage this information when
negotiating leases or purchase prices.
Limit risk by using automated ticklers to warn when
lease options expire, activities are due, or tenant leases
are expiring
Provide detailed property abstract reports and statistical
summaries
Negotiate contracts using cost history reports based on
maintenance and management expenses
Locate vacant suites at a glance for future tenants
Determine how efficiently your space is being used
by integrating intelligent CAD plans with your real
estate database. Create occupancy plans, master
lease and stacking diagrams to highlight vacant,
rentable space, or to identify and reclaim space that
is currently not included in any negotiated lease
area. The application also helps ensure that each
department contributes appropriately to property
expenses. Its flexible chargeback features will
proportionally distribute charges among tenants
according to the area they occupy.
Document all lease-related costs and charge them to the
appropriate departments or tenants
Call up a general overview of all your properties, and
highlight details on outstanding issues
Track total holdings across regional and/or national
boundaries, organizing properties by geographical area
Seamlessly track depreciation of property assets with the
integrated ARCHIBUS/FM Furniture & Equipment
Management application

Monitor Property Costs and Conditions

Account for all costs associated with property

management and justify new expenditures. For
example, you can determine projected operating
costs for each owned or leased property, including
any property taxes. Chargeback features let you
charge departments or other entities for their
proportionate share of a tax bill, based on the
amount of space they occupy. Closely monitor
taxes by incorporating a tax budget and projection
plan with tickler reports to remind you of
assessments and tax payment dates.

Ensure regulatory compliance by tracking requirements,

recording compliance issues, and maintaining a record
of requirements to avoid financial penalties
Record property tax expenses and prepare budgets for
future tax payments
Evaluate the profitability of your properties and overall Real Property
& Lease
financial portfolio
Management
Record and analyze trends of any given property for
making future business decisions

The #1 Solution in the World for Total Infrastructure and Facilities Management 15
 ARCHIBUS/FM
Product Options Access Solutions Applications Services

Strategic Master Planning

Organizations anticipating expansion, mergers, acquisitions, or downsizing need strategies in
place to ensure the most efficient use of space. The ARCHIBUS/FM Strategic Master Planning
application helps organizations better align facilities and infrastructure development with
business plans. By evaluating historical space usage you can understand various costs, risks, and
requirements in a dynamic environment. With such information at your fingertips, you can ensure
that your organization is ready to accommodate these inevitable changes.

Benefits
Assists in developing long-range facility and infrastructure plans with confidence to
meet overall organizational needs
Avoids tying up valuable capital by accurately forecasting costs based on historic
information
Maximizes operational efficiencies by mapping departmental affinities
Transitions strategic program information to space planners seamlessly

Reports include:
Business Unit Programmed Areas
Space Standard Level Costs
Space Budgets Comparison
Space Budget Requirements
Business Unit Level Change in Area
Business Unit Level Forecast Areas
Departmental Level Personnel
Costs
Space Forecast from Inventory
Department Affinities
Departments by Strongest Affinity
Space Budget Allocations
Allocation Stack Plan
Business Unit Level Historical
Space Use
History from Inventory
Historical Trends Analysis
Plus Many More...

Track departmental space usage over time to enhance planning strategies

16
ARCHIBUS/FM Strategic Master Planning
Proactively Manage Growth & Consolidation
Understanding costs and risks, and maintaining
flexibility, helps your organization maximize
opportunities. Access all the historical information
you need to formulate your organizations strategic
planning goals. Departmental relationships or
affinities, types of space required, square
footage/square meter needs, duration of need, and
more can all be captured and analyzed.
Develop program requirements based on department
inventories and space requirements
Develop a space requirements program for merged
entities
Summarize costs associated with a proposed increase or
decrease in occupant headcount
Forecast Future Space Needs
Detail future needs and their associated costs.
Built-in methodologies and user-defined variables
let you forecast with confidence. Forecast
requirements on a business unit or departmental
basis. See how dynamic variables affect budgets,
schedules, and space availability when creating
comprehensive master plans.
Establish a formulaic relationship between business
growth and space needs
Report on each departments specific costs, such as
space, furniture, and moving expenses
Create what-if scenarios to compare budgets
Allocate Space Based on Business Needs
Determine how space is best optimized in
accordance with your business needs. Business
needs usually dictate that certain departments
must closely collaborate with one another to meet
organizational objectives. Affinity mapping can
help you graphically represent the natural
relationships that exist between entire
departments or groups of individuals within your
organization. Based on these affinities you can
implement space plans that will improve your
organization's operational effectiveness. Record
how much space each employee or department
The #1 Solution in the World for Total Infrastructure and Facilities Management
should be allocated, and use these figures for
creating future and trial layouts. Summary reports
help compare layouts to determine which are most
cost-effective, without overwriting existing plans. If
you run out of available space before completing a
trial allocation, you will know whether you need to
acquire new space or decrease the space allotted
per person.
Create stack diagrams to visually represent allocations,
program needs, and forecast needs
Design optimal layouts using inventory comparisons
Automatically generate diagrammatic space bubbles
that match allocation plans for standard rooms
Keep Costs Under Control
Control costs by tracking allocated space usage at
the department level. Use historic trends to
analyze how space has been used at your
organization over time, a helpful reference when
planning for the future. Manage the challenges of
high churn ratesyou can associate standard costs
with each type of space, then quickly and easily
generate move cost reports. Compare the costs of
existing versus forecasted configurations to
determine which is the most cost-effective
alternative.
Generate reports that graphically document space usage
trends by department
Track capital expenditures, such as furniture costs, based
on room standards
Summarize current inventory by department
Strategic
Master
Planning
17
 ARCHIBUS/FM
Product Options Access Solutions Applications Services

Space Management
Adding space to meet your organizations needs is not always an option. But with the power and
flexibility of the ARCHIBUS/FM Space Management application, you can improve space efficiency
and evaluate the true costs associated with space usage. You will also be better equipped to
respond to daily requests from managers who question how each square foot or meter of space is
being allottedfrom the finance department staff who need detailed chargeback information to
government agencies who require specific reports in order to grant reimbursement. With
ARCHIBUS/FM Space Management you can easily satisfy all of these needs and better plan for
current and future space needs across your organization.

Benefits
Facilitates improved space efficiency to lower occupancy costs
Automates space chargebacks based on your billing and reporting requirements
Links architectural drawings with facilities and infrastructure data, ensuring
information is always accurate
Allocates space usage and reports chargebacks with accuracy to avoid external or
interdepartmental billing disputes

Reports include:
Chargeback - Financial Statement
Chargeback - Prorate
Chargeback - Detailed Analysis
Chargeback - BOMA Analysis
Employee Average Area of
Employee Standards
Highlight Groups by Department
Departmental Analysis
Departmental Stack Plan
Rooms by Department
Room Standard Analysis Area
Comparison: Room-by-Room
Highlight Service Areas by Standard
Group Standard Analysis - Summary
Highlight Rooms by Department
Highlight All Vacant Rooms
Occupancy Plan
Employees by Room
Employees by Department
Locate Employee
Plus Many More...

Analyze space inventory by department, simplifying the chargeback process

18
ARCHIBUS/FM Space Management
Increase Space Efficiency
Efficient space usage can lower your occupancy
cost per square foot or meter, thereby increasing
your organizations profitability. Develop and
integrate intelligent databases and drawings to
track the use of space in your buildings. Flexible
methods for collecting and organizing space
information support your specific reporting
requirements. Further optimize space with the
optional Hoteling application, which allows you to
schedule the use of shared rooms or transient
space based on availability, chargeback rates,
amenities, and seating capacity.
Analyze space inventory information by department
Generate space inventories with gross area, rooms,
service areas, vertical penetrations, and more
Create trial layouts to compare space efficiencies of
various relocation or layout scenarios
Achieve seamless integration with drawing programs,
such as industry-standard AutoCAD and Autodesk
Architectural Desktop, to easily associate space data
with floor plans
Eliminate Space Allocation Disputes
Accurately determine the usable area allocated to
each department. Create benchmarks that
determine the amount and type of space required
for each employee or department function. Using
objective methods to assign space helps mitigate
staff concerns about their allotted space. Develop
occupancy plans and quickly locate vacant space
for new hires, as well.
Prepare occupancy plans, average area per employee
reports, and employee rosters by site and building
Perform chargebacks by group, room, employee, or
BOMA standards
Add employee designator symbols to drawings using
population features
Defend Your Space Planning Needs
Space Management includes many tools that
make it easy to show why more space, or a
reassignment of space usage, is necessary.
The #1 Solution in the World for Total Infrastructure and Facilities Management
Forecast composite space needs based on
headcount, functional usage, and logistics to help
departments understand the influences on
occupancy costs. Run reports based on the specific
details that drive strategic decision-making.
Include snapshots of your space allocation data in
a widely-used format, such as Microsoft Excel or
Adobe Acrobat. Or, you can Web-enable the
information, making it accessible on a read-only
basis to other departments in the organization.
Share facilities and infrastructure information with non-
ARCHIBUS/FM users in your organization
Determine space efficiency based on industry standards
Charge departments for the area they occupy, plus their
share of common areas
Satisfy Reporting Requirements
Easy access to accurate square footage/square
meter and usage information makes it simple to
satisfy external reporting requirements. If your
organization relies on third-party funding or
reimbursement, the difference between estimated
and actual information can translate into recovery
of several thousands (or even millions) of dollars.
Plus, the application's chargeback functionality
ensures that each department within the
organization is held accountable for its space
usage and is appropriately billed.
Choose from built-in and customizable chargeback
methods
Calculate room percentage for recording partial or
seasonal facility usage
Provide summaries of each departments area with
Departmental Room Analysis reports
Space
Management
19
 ARCHIBUS/FM
Product Options Access Solutions Applications Services

Overlay for AutoCAD with Design Management

The task of separately managing drawings and alphanumeric facilities and infrastructure data is
often an inefficient duplication of effort. Ensuring a site or facility drawing also contains
information on associated assets and people is crucial, especially when it comes to planning for
growth, contraction or relocation. The ARCHIBUS/FM Overlay for AutoCAD with Design
Management solves this dilemma. For over 20 years, ARCHIBUS/FM has been the leading
AutoCAD-based solution. This seamless integration with AutoCAD lets you effortlessly connect
asset information to your drawings, resulting in a single environment for managing your facilities
and infrastructure information.

Benefits
Improves productivity by expediting the creation of working drawings with a suite
of ARCHIBUS/FM architectural drawing and design tools
Increases accuracy of information through simultaneous updates to AutoCAD and
the ARCHIBUS/FM database environment
Reduces the learning curve of ARCHIBUS/FM among AutoCAD users by providing
them with a familiar application
Features include:
Architectural drawing and design
tools
Built-in symbol libraries
Familiar AutoCAD look and feel
Direct data access
Plus Many More...

Seamlessly integrate facilities data with industry-standard AutoCAD drawings

20
ARCHIBUS/FM Overlay for AutoCAD with Design Management

Speed the Creation of Working Drawings
Use the Overlay application to reduce the time and
effort it takes to populate architectural drawings
with facilities and infrastructure information. For
example, create diagrammatic space bubble trial
layouts representing your organization's
departments, groups, or rooms. Once a layout is
accepted, use ARCHIBUS/FM to transition the space
bubbles into working drawings. You can instantly
populate the drawings with walls, doors, and
furniture. These documents can be easily
maintained throughout a facility's life cycle.
application to create more informative as-built
and construction documents.
Convert drawings from two dimensions to a 3-dimen-
sional view in a single step
Raise walls, ceilings, columns, doors, windows to a
height you specify to better indicate final outcomes
Ensure consistency among floor plans by creating
underlying architectural grids with the Grid command

Use built-in symbol libraries to speed drafting

Quickly add walls, doors, windows, structural columns,
and ceilings to facility drawings
Draw area boundaries using architectural gridsan
alternative to drawing complete architectural
information

Maintain Accurate Information Convert 2D drawings to 3D in a single step

Updates to drawings in the Overlay application are Complete the Picture

instantaneous, eliminating the need to transfer
AutoCAD information to your facilities and
infrastructure database. A series of ARCHIBUS/FM-
specific pull-down menus, integrated directly into
AutoCAD's own menu bar, enables you to perform
facilities and infrastructure management tasks all
from within AutoCAD. Such seamless integration
enables you to both create and maintain facility-
related drawings with ease.
Make changes in AutoCAD that will be automatically
updated in the ARCHIBUS/FM database
Assign intelligence to drawings by adding room numbers,
departments, and more
Work on entities drawn on any layer, even if plans were
not originally created in AutoCAD
The Overlay for AutoCAD with Design
Management application is compatible with
Autodesk Map, MapGuide, and Architectural
Desktop. You can also use it in conjunction with
other ARCHIBUS/FM applications to enhance its
capabilities.
Embed drawings in ARCHIBUS/FM reports to better
represent information
Highlight current and upcoming vacancies in your
organization's facilities with the Real Property & Lease
Management application
Create accurate space usage statistics for chargebacks
with the Space Management application

Help Others Visualize

Help others within your organization visualize Overlay for

actual floor plan drawings and spot issues or AutoCAD
inconsistencies. Enhance AutoCAD drawings with
with Design
Management
a wealth of specialized drafting tools within the
Overlay for AutoCAD and Design Management

The #1 Solution in the World for Total Infrastructure and Facilities Management 21
 ARCHIBUS/FM
Product Options Access Solutions Applications Services

Furniture & Equipment Management

Effectively managing physical assets, such as furniture and equipment, is vital to maintaining the
financial health of an organization. Yet trying to track the changeover or churn of assets and staff
while keeping an eye on costs and record-keeping can often seem overwhelming. The
ARCHIBUS/FM Furniture & Equipment Management application is an AutoCAD-based solution
that helps you take control of moves, adds, changes, and more, so you can minimize costs and
maximize productivity.

Benefits
Executes moves and adds efficiently to reduce unnecessary churn and its impact on
organizational productivity
Facilitates trial layouts for analyzing various move options before executing them
Assigns and manages asset ownership to increase accountability and reduce life cycle
costs
Reduces the need for write-offs by tracking the location and depreciation of assets

Create move orders directly from your ARCHIBUS/FM database,

referencing the items you wish to move

Reports include:
Furniture Standards Book
Equipment Standards Book
Room Standards and Furniture Book
Tagged Furniture Layout Report
Churn Statistics From Move Orders
Tagged Furniture Counts by
Standard by Department
Equipment Layout Report
Equipment Inventory by Equipment
Standard
Equipment Inventory Counts by
Standard by Department
Equipment Disposition History
Furniture Standards Inventory
Count by Standards
Furniture Standards Inventory
Count by Standards by Department
Compare Trials to Inventory
Relocated Equipment From
Locations for Trial 1
Employee Move Order
Create Move Orders From
Trial Layouts
Plus Many More...

Track nomenclature and value of your assets and equipment using bar code tags and PDA devices

22
ARCHIBUS/FM Furniture & Equipment Management
Make Smooth Moves, Adds, and Changes
Efficiently execute relocation plans with minimal
disruption and help consolidate expensive ad hoc
moves. Create move orders with detailed
instructions, generated from trial layouts to
distribute to move personnel.
Generate move orders for all employees in a department
with a single action
Depict old and new moving locations using CAD
drawings
Identify and monitor the departments that request the
most moves and reorganizations
Visualize Efficient Layouts
By rearranging layouts of your CAD floor plans, you
can compare move requirements for various
layouts to determine the most effective option.
Because your furniture and equipment information
is connected to your drawings, new layouts are
instantly updated in the database to reflect
accurate floor plans.
Link CAD drawings with asset information
Generate and compare trial reports on sample layouts
Determine whether existing resources support
various layouts by linking drawings to other facilities
and infrastructure information
Understand Asset Usage
Knowing how furniture and equipment is currently
being used enables you to better allocate
resources and proactively manage organizational
churn. Compare survey audit results to inventory
records, and then correct discrepancies by
updating inventory tables and drawings to match
the survey.
Assign furniture and equipment use according to
department and division
Track individual assets, sets of related assets, or both, and
add details as necessary
Link graphical representations to alphanumeric records
The #1 Solution in the World for Total Infrastructure and Facilities Management
Easier Collection, Easier Access
Gathering asset inventory information can be
tedious and time-consuming. Speed the process
with built-in survey forms and bar-coding
capabilities. Quickly compare actual asset location
to the current location as listed in your
ARCHIBUS/FM database. Upload new field survey
data to the database to maintain an accurate
inventory count and valuation. If you discover
damaged equipment, scan it to access its warranty
or service information.
Use either alphanumeric or code values for fast,
flexible, and accurate data collection
Track furniture and equipment inventory and valuation,
which can be shared with financial applications
Assign partial or full asset value to cost centers
Plan Your Budget
Easily create budgets for individual projects, cost
centers, or the entire organization. You can also
make better decisions about expenditures and
continuously track asset depreciation and value to
help you decide whether to repair, replace or
redeploy equipment. Easily evaluate "buy versus
lease" alternatives to determine the most cost-
effective option for your needs.
Meet your organization's specific reporting requirements
by choosing among multiple depreciation methods
Evaluate your overall physical asset portfolio to optimize
insurance coverage
Store warranty information on high-value equipment to
control maintenance and repair costs
Manage your lease contract renewal process to avoid
lapses or penalties
Make adjustments for shared assets and reassign surplus
assets
Furniture &
Equipment
Management
23
 ARCHIBUS/FM
Product Options Access Solutions Applications Services

Telecommunications & Cable Management

The speed at which technology changes requires continuous system upgrades. These upgrades
must be recorded to maintain inventory control that accurately reflects the physical condition of
your network. The ARCHIBUS/FM Telecommunications & Cable Management application provides
the means to help you manage your network information, including system capacity, physical
locations of systems and connections, maintenance histories, and more. The application can also
maximize your IT investments by helping you determine where surplus systems can be
reassigned, rather than written off.

Benefits
Shortens the planning process by maintaining a well-documented physical network
and simplifies trouble-shooting tasks
Extends the life cycles of telecommunications and data assets by facilitating
reassignment of surplus items
Coordinates network information among responsible departments to avoid
scheduling conflicts during employee moves and additions

Reports include:
Work Area Equipment Standards
Work Area Equipment by Room
Data Equipment and Peripherals
Faceplates and Jacks
Jacks by Rooms
Network Devices and Ports
Review Telecom Closet
Backbone Wireways & Assigned
Cables
Employees by Net Segment
Network Devices by Net Segment
Client Software Inventory
Server Software Inventory
Employee Telecom Directory
Employees and Data Equipment
Locate Employee with Telecom
Profile
Voice Jacks with Multiple Extensions
Move Order Equipment
Assignments
Move Items by Move Order by Move
Project
Create Telecom Work Requests
Work Request Backlog
Closed Work Requests Status
Plus Many More...

The Telecommunications & Cable Management application enables you to connect devices
and view the trace graphically

24
ARCHIBUS/FM Telecommunications & Cable Management
Plan for Network Growth
Accurately documenting your existing conditions
allows for the planned growth of your data and
telecommunications network. You can begin
developing a dynamic inventory immediately.
Dramatically reduce the documentation effort by
recording multiple connections in a single action.
You can also easily record data and voice
communications paths. Track logical systems to
help troubleshoot equipment and connections,
leading to more timely problem resolution and
better overall system maintenance.
Record multiple connections in a single record, based on
wiring standards, including horizontal cabling systems
Add summary or detailed backbone information as new
systems are installed
Document telecommunications hierarchy level values
based on EIA standards
Efficiently resolve work orders for network devices
Extend Equipment Life Cycles
Staying current with technology means that even
recently-purchased data and telecommunications
devices can quickly become obsolete. By tracking
all your hardware and software assets, you
instantly know what your organization currently
owns, who uses what, and for what purposes. It
also helps ensure compliance with internal
standards and/or licensing provisions. When your
organization upgrades its equipment, older
devices can be easily and immediately redeployed
to another area of the organization that can
benefit from the technology.
Track hardware and software throughout your
organization
Manage your surplus by reassigning older equipment
Coordinate Among Departments
Coordinate efforts among responsible
departments such as Information Technology,
Facilities Management, and Human Resources to
ensure that new and relocating employees get
network access in a timely fashion. Once the major
The #1 Solution in the World for Total Infrastructure and Facilities Management
elements, such as work area equipment, are
entered into the system, you can use the
applications move order and help desk features.
For example, the FM department can communicate
its plans for moves, changes, and additions to staff
and equipment to the IT department, which can
then identify and assign open jacks and terminal
connections. Work requests for each new
connection can be automatically charged to the
appropriate cost center.
Develop comprehensive lists of complete telecom
information on each employee, including e-mail, phone
number, fax number, and network user name
Track telephone numbers by employee name, room
number, or jack number
Combine employee data and telecommunications
usage information
Use handheld devices to remotely enter inventory and
condition details
Complete the Picture
Use the Telecommunications & Cable Management
application in conjunction with other
ARCHIBUS/FM applications to enhance its
capabilities.
Create move orders using the Furniture &
Equipment Management application to coordinate
relocations with telecommunications equipment
Create building maintenance work orders with the
Building Operations Management application to
accommodate telecommunications requirements
Telecommunications
& Cable
Management
25
 ARCHIBUS/FM
Product Options Access Solutions Applications Services

Building Operations Management

If you are responsible for maintaining your organizations facilities and infrastructure and are
under pressure to handle increased workloads with dwindling resources, or if you work with
outsourcing partners, then you need the ARCHIBUS/FM Building Operations Management
application. It provides fast, easy access to critical facilities information so you can cost-effectively
manage on-demand work and preventive maintenance. Track all maintenance tasks to better
allocate time and resources for future jobs. Ultimately, you gain more control over your workload
instead of letting it manage you.

Benefits
Improves internal and outsourced service providers' performance by prioritizing tasks
and avoiding work backlogs
Enables evaluation of work order requests to optimize labor/materials and minimize
operating costs
Simplifies the work forecast and budgeting processes by easily accessing historic data
Tracks preventive maintenance programs to validate expenditures and comply with
internal standards or regulatory mandates
Provides condition assessment capabilities
Reports include:
Open Work Requests Status
Create Equipment PM Schedules
Parts Usage History
Reserved Parts
PM Schedules by Equipment
12-Month PM Work Schedule
Equipment PM Work Orders
Active PM Work Orders
On-Hold PM Work Requests
Active Work Requests
Rooms with Active Work Orders
Equipment Bill of Materials
Equipment Maintenance History
Equipment Failure Analysis
Equipment Replacement Analysis
Trades Workload
Trades Availability - Performance
Craftspersons Workload
Craftspersons Availability
Craftspersons Performance
Parts Understocked
Procedures, Steps, and Resource
Requirements
Plus Many More...

Keep track of spending by graphically comparing actual to budgeted costs

26
ARCHIBUS/FM Building Operations Management
Manage Work Volume
Status reports let you follow the progress of
multiple work orders from start to finish. Easily
choose to approve or reject work requests, change
an orders status, and prioritize the workloads. You
can also manage heavy backlogs of uncompleted
maintenance requests, move them back on track,
and coordinate preventive maintenance schedules
with on-demand work.
Check on work being currently performed, maintenance
scheduled for a specific date, and uncompleted orders
that need rescheduling
Assign available resources by consulting an updated
parts inventory
Identify maintenance or equipment deficiencies by
sorting work by problem, cause, equipment, or location
Minimize Operating Costs
Prolong the life cycles of your equipment by
implementing preventive maintenance systems
and procedures. By tracking accumulated repair
and maintenance costs, you can then determine
whether it is more cost-effective to repair or
replace aging equipment. Develop actual cost-to-
budget comparison reports on preventive
maintenance activities to pre-empt budget issues.
Schedule regular preventive maintenance procedures
Eliminate costly duplicate efforts, such as needlessly
sending two craftspersons to do the same job
Evaluate equipment and craftsperson performance
Learn from Experience
Maintaining an easily accessible maintenance
history makes it easier to forecast future operating
costs and capital budgeting. Review and
summarize work histories, analyze labor usage, and
generate cost expenditure reports. Determine the
root cause and frequency of equipment failures
and downtime, so you can focus on preventive
measures.
Prioritize capital planning via condition assessment
activities
Analyze the value and performance of your equipment
The #1 Solution in the World for Total Infrastructure and Facilities Management
Review labor usage and trends
Document common causes of equipment breakdown
and mean time between failure statistics
Generate cost expenditure reports by building,
department, or cost center for future reference
Respond Quickly to On-Demand Work
By tracking detailed information on your
equipment assets, including location, usage, parts,
warranty, and service information, you can
confidently assign the appropriate resources to the
job. Automatically debit your parts inventory with
the parts consumed during the work day, and
identify reserve parts for on-demand and
preventive maintenance work. Tracking the status
of repair work allows you to maximize productivity
and resolve backlog issues.
Issue automated work orders to help assign, track, report,
and analyze problems
Identify substitutes for out-of-stock parts
Allow craftspersons to record their work through easy-to-
use dialog boxes via handheld devices
Enable on-the-spot work scheduling during condition
assessment tours
Comply with Regulatory Requirements
Reduce the threat of heavy fines and employee
accidents. Flexible data collection helps satisfy the
regulatory requirements of various agencies. You
can also record safety maintenance requirements
and establish preventive maintenance procedures
that document steps required for compliance.
Collect data pertinent to life safety and environmental
requirements (such as those needed for EPA and OSHA)
Track equipment lockout or tagout status
Document equipment performance history
Building
Operations
Management
27
 ARCHIBUS/FM
Product Options Access Solutions Applications Services

Room Reservations
How many times have you reserved a common-purpose room for a meeting only to find it already
occupied when you arrive, leaving someone to make a hasty retreat? Imagine always having the
right roomincluding the appropriate amenitiesavailable to accommodate your needs. The
ARCHIBUS/FM Room Reservations application allows you to find available rooms best suited for
your activity based on capacity, amenities, and availability. Room Reservations works in
conjunction with the ARCHIBUS/FM Space Management application, matching existing room,
cost, and chargeback information to available or reserved rooms.

Benefits
Expedites the process of reserving common-purpose rooms
Improves staff productivity by minimizing double-booked rooms and the
subsequent search for available space
Ensures that required room amenities are available to avoid unproductive meetings

Features include:
Show available rooms
Create room reservation
Cancel room reservation
Highlight reserved rooms
Show reserved room-by date range
Show available amenities
Plus Many More...

Quickly view details on a reserved room

28
ARCHIBUS/FM Room Reservations

Make Better Use of Your Time
The Room Reservations application significantly
increases productivity as staff members spend less
time searching for available space and resources. If
you share room access with other departments,
you can determine when these rooms will be
available, avoiding expensive miscommunication
and the frustration of participants wandering the
facility in search of an available room.
Locate where a meeting is taking place by reviewing
highlighted floor plans
Assign meeting equipment, support, and services needs
Convene spontaneous meetings in free rooms without
interfering with scheduled groups
Determine future shared room needs

Reserve an available room for a desired time period

based on capacity and amenities
Confirm or cancel a room reservation with ease
Quickly set up new rooms, assign amenities, and indicate
occupancies

Match the Accommodations to the Occasion

Avoid last-minute scrambling by reserving the

Easily view the locations of available rooms
rooms that are equipped to accommodate your
needs. Room characteristics are built into the
application and automatic restrictions will only
show available rooms that satisfy your specific
requirements.

Review all the relevant details about a room before

reserving it, including size, capacity, and associated
amenities
Select the intended use for the room from among several
possible options and indicate the number of people
expected
Select only those rooms that have certain
amenitiessuch as projection systems or video
conferencing capabilitiespermanently assigned to
them

Stay Connected

Because it is intuitive and easy-to-use, the Room

Reservations application will smooth the
reservation process for everyone involvedfrom
scheduler to meeting attendee. Even novice users
can take advantage of the application, thanks to its
easy-to-understand visual reservation process.
Room
Reservations

The #1 Solution in the World for Total Infrastructure and Facilities Management 29
 ARCHIBUS/FM
Product Options Access Solutions Applications Services

Hoteling
If your organization experiences a high churn rate due to project-based activities, or if you have
personnel who spend a portion of their work hours off-site, you will find significant benefits in the
ARCHIBUS/FM Hoteling application. With Hoteling, you can fully utilize existing space and reduce
future expenditures by limiting the leased/owned space your organization requires. Hoteling
works in conjunction with the ARCHIBUS/FM Space Management application to efficiently use
existing room, cost and chargeback information.

Benefits
Optimizes space usage by taking advantage of part-time office assignments
Implements chargebacks to automate the shared costs of space usage
Integrates move activities to efficiently manage fast growth, mergers and
consolidations
Features include:
Show available rooms
Show rooms by date range
Book single or multiple rooms
Calculate chargebacks
Link to move planning
View images of rooms
Plus Many More...

Reserve rooms for days, weeks, or even months at a time to accommodate temporary and
part-time office assignments

30
ARCHIBUS/FM Hoteling

Use Space More Efficiently
Hoteling enables organizations that are plagued
by space constraints to optimize their space usage
by taking advantage of temporary and part-time
office assignments. These assignments or
schedules may be on-demand or based on
changing needs.
Strategically plan for future space acquisitions or
disbursements
Ensure that furniture, equipment, and supplies are always
available during relocations
Assign costs based on equipment usage

Book a single room for an individual employee or a

number of rooms for a department
Use search parameters to find appropriate available
rooms to satisfy specific employee needs
Specify which employees and/or departments will
occupy certain rooms

Track Time-Based Ownership and Charges

Eliminate the frustration of seeing booked space

go unused. Chargeback features promote
accountability among employees and depart-
ments. With Hoteling, you can schedule
appropriate space for temporary or part-time
employees and charge for it. Time-based
Quickly identify available room types and
ownership assignments are easily tracked, allowing locations based on your booking requirements
you to forecast future space requirements and
budget accordingly.

Reserve space for a duration of days, months or years

Schedule amenities, such as desks, chairs, and
information technology for the employee who will be
temporarily working in an office space
Calculate accurate chargebacks based on space usage

Manage Growth and Consolidations

Hoteling is an effective method for scheduling

people in temporary space, along with required
amenities, for a limited time. Employees can be
temporarily scheduled into available space during
periods of fast growth, mergers, or consolidations,
yet easily moved when permanent space becomes
available. Equipment can be moved into a room
for a specified period of time. This gives you the
flexibility to perform relocations according to
project requirements. Throughout the entire Hoteling
process, space chargeback information can be
retained.

The #1 Solution in the World for Total Infrastructure and Facilities Management 31
 ARCHIBUS/FM
Product Options Access Solutions Applications Services

Emergency Preparedness
Every year, natural and man-made disasters affect millions of people and cause tremendous
financial loss to organizations. In the event of an emergency, whether it is a system failure,
natural disaster or act of violence, organizations need to ensure that life safety procedures are
followed, property is protected, and disruption to normal operations is limited. The
ARCHIBUS/FM Emergency Preparedness application can serve as your primary tool for
providing critical information to those who need it most in the event of a disaster.

Benefits
Leverages existing information to implement disaster recovery plans, including
accounting for lost assets and filing claims
Maintains accurate information with updates made in the course of normal operations
Provides information needed to make time-sensitive decisions, minimizing downtime
Provides details for negotiating more favorable insurance coverage

Reports include:
Egress plans
Hazardous materials
Regulatory compliance
Advisory Bulletins
Occupancy plans
Employee location
Systems plans
System zones
Recovery team
Escalation contact
Employee status and information
Equipment and dependent systems
Status summary
Equipment status
System status
System dependencies
Plus Many More...

Understand which rooms and equipment are affected by an inoperable building system

32
ARCHIBUS/FM Emergency Preparedness
Assess Your Preparedness
Take stock today of the data you currently track to
determine its value during a crisis situation. For
example, fire, police, and other emergency "first
responders" will need information about your
facilities to help them perform their duties.
Negotiate more favorable insurance coverage based on
pro-active planning
Provide reports on employee locations, buildings' means
of egress, and where hazardous materials are kept
Identify equipment, systems and their interdependencies
to quickly determine the chain effect of failures
Ensure all data and applications will be accessible in
times of emergency, whether via the Internet or another
remote method
If Disaster Strikes
In the event that disaster strikes, first priorities
include ensuring life safety, protecting property,
limiting disruption to critical operations, and
reducing financial losses. Make sure you have the
tools in place to perform these critical tasks.
Gain access to your data from a remote location via
ARCHIBUS/FM Web Central or off-site backups
Use reports on evacuation plans, employee locations,
and locations of hazardous materials to make quick,
informed, and life-saving decisions
Collect information using wireless devices and provide
status updates, as available
Condition Assessment
Condition assessments will determine the extent
of the damage as a result of the crisis event. Using
the Emergency Preparedness application you can
apply a status or condition to any person, place or
asset tracked within the database.
Determine whether assets are repairable and which
need to be replaced by comparing existing inventory
data to current conditions
Record and evaluate the condition of structures, utilities,
systems, and equipment
The #1 Solution in the World for Total Infrastructure and Facilities Management
Resumption of Operations
Begin preparing the affected facilities to resume
operations. Comparisons of "before and after" will
ensure that the organization is properly outfitted
with its required systems and equipment.
Create work orders in the Building Operations
Management application to schedule equipment repairs
Use vacancy reports in the Space Management
application to make provisions for relocating employees
Consult existing inventories maintained in the Furniture
& Equipment Management or Telecommunications &
Cable Management applications to determine new
equipment, supplies, and systems needs
Financial Recovery
Plan for long-term recovery (including capital
spending) for new facility and infrastructure
requirements.
Prepare insurance claims using the data collected during
your recovery process
Compare the options of rebuilding versus purchasing or
leasing new space using the Real Property & Lease
Management application
Identify, track, document and summarize
relocation/recovery costs for insurance carriers, tax
authorities, and other external or internal entities
Emergency
Preparedness
33
 ARCHIBUS/FM
Product Options Access Solutions Applications Services

Work Wizard
The fluctuating nature of on-demand work makes it difficult for managers to predict the volume
of work requests or plan in advance of needs. They require tools that help them better manage
their processes, thereby increasing productivity and improving overall performance. The
ARCHIBUS/FM Work Wizard is the ultimate solution for such challenges, providing a quick and easy
way to extend the responsibilities of work order management to everyone in the organization,
even those who have limited knowledge about facilities and infrastructure management.

Benefits
Streamlines the work order process to improve customer satisfaction while
maintaining existing business practices
Improves work order processing time by displaying critical information and filtering
out irrelevant data
Updates work orders instantly to provide up-to-the-minute status reports
Enables personalization of the application without costly customization efforts
Deploys quickly and easily with minimal training required

Typical applications include:

Work Order Management
Help Desk Operations
Call Center Functions
Labor/Material Tracking
Estimating/Scheduling Activities
Condition Assessment Reporting

The Work Wizard makes it easy to check on the status of any work request

34
ARCHIBUS/FM Work Wizard
Keep Customers Satisfied
The Work Wizard helps you complete any type of
work request quickly, inexpensively, and accurately
the first time, boosting customer satisfaction. The
application can be quickly deployed with minimal
staff training. You can issue a request directly to
the field for fast problem resolution. Control
inventory and expenses by recording actual costs,
parts, and labor required to resolve a work request.
The Work Wizard maintains a running history of
building and equipment maintenance, allowing
you to better estimate and plan for future jobs. The
Work Wizard can also record customer satisfaction
levels following the completion of a job, providing
useful feedback on the work performed.
Immediately issue requests to the field for emergency
situations
Log actual costs, parts, and labor associated with a
specific job
Measure the effectiveness of the process with customer
satisfaction surveys
Take Control of Operations
Take control of work order management by closely
tracking the status of each order. The Work Wizard
guides users through the entire process, ensuring
that no step is skipped or taken out of sequence.
See your workload at a glance and more efficiently
assign work, based on priority or available
resources. New requests can be flagged as they
arrive, helping you better plan for work order
volume and stay in control of your process.
View workload by location, trade, priority, craftsperson,
scheduled date, among other options to quickly assign
and dispatch people to the most important tasks first
Identify new work requests with auto-notification and
color-coding features
Easily access the details of every work request and work
order in the system to avoid scheduling conflicts or
unnecessary site visits
Allow craftspeople to update work order statuses from
the field using handheld devices
The #1 Solution in the World for Total Infrastructure and Facilities Management
Maintain Your Own Practices
The Work Wizard adapts to your existing work
process, letting you manage each phase of work
according to your own business practices, without
costly customization fees. You decide which steps
to include; it is easy to change these preferences as
your process changes. Streamline your workflow
process with features that allow quick access to
information and automatic data entry in multiple
places.
Customize your work order flow to reflect your
process and avoid costly re-training
Enforce your work process and standards with process
control and validation checks
Reduce manual input and maintain data integrity with
auto-add and auto-complete features
Complete the Picture
Use the Work Wizard in conjunction with other
ARCHIBUS/FM applications to enhance its
capabilities. The Building Operations Management
application extends the capabilities of the Work
Wizard, allowing you to track and schedule
preventive maintenance, level work loads, and
identify scheduling conflicts. You can also analyze
equipment history and budgets, plan and calculate
inventory usage, and monitor labor performance.
ARCHIBUS/FM Web Central expands work request
capabilities to the rest of the organization. Employees
simply submit their requests via the Web and can
monitor the requests ongoing status
ARCHIBUS/FM Workflow Controller Solutions automate
redundant manual processes, leveraging your existing
information technology infrastructure
Work
Wizard
35
 ARCHIBUS/FM
Product Options Access Solutions Applications Services

Fleet Management
Maintaining your organization's fleetswhether they consist of cars, trucks, ships, or planes is
crucial to the safety and efficiency of your operations. The Fleet Management solution for
ARCHIBUS/FM helps you track each vehicle's usage, availability, maintenance schedules and
moredetails that are vital to optimizing the performance of your fleets. Combining this
information with other facilities and infrastructure management data also improves your ability to
control costs and assign resources. Fleet Management can be added to an existing ARCHIBUS/FM
system or implemented separately as a standalone solution. It is configured, customized and
delivered on a customer-by-customer basis.

Benefits
Optimizes fleet utilization and avoids unnecessary capital investment
Boosts fleet availability through improved preventive maintenance
Lowers operating costs by enabling implementation of experience-based
maintenance programs
Reports include:
Vehicle Inventory
Availability
Downtime
Utilization
Cost per Mile
Preventive Maintenance Breakdown
Ratios
Fuels Usage
Parts Usage
Data Audit Tools
Fleet Distribution
Fleet Average Age
Worker Productivity
Reimbursable Billing
Dispatch Ticket and Log
Preventive Maintenance Log
Repair Order and Log
Plus Many More...

Easily access detailed information about the condition of your fleet

36
ARCHIBUS/FM Fleet Management

Maximize Resources minimal computer skills can generally be trained in

Whether you manage a fleet of ten or of ten
thousand, the Fleet Management solution offers a
cost-effective way to keep all vehicles running in
top form. Track the performance of each unit to
optimize equipment life cycles and determine the
true cost of ownership. Replace parts before they
fail, improving the overall availability of your
mobile equipment. Improved vehicle and
equipment uptime means higher asset utilization,
so you can meet your transportation needs with
fewer units. A well-documented maintenance and
repair history will also provide greater resale value
once assets are retired.
a matter of hours, thanks to features that shorten
the learning curve.
Comprehensive help files can be customized to reflect
your organizations terminology
Graphics and keywords explain the basic functions
associated with managing a fleet
Extensive operational and technical support is available
from the worldwide network of ARCHIBUS/FM-trained
specialists

Keep fleets in prime operating condition by tracking

preventive maintenance
Enter data while on the road via handheld technology
Make smarter purchasing decisions based on historic
vehicle use and costs

Control Costs and Downtime

Vehicle information can be easily integrated with

other facilities and infrastructure management
functions, providing a broad perspective from
which to manage costs. Labor hours and materials
costs can be fed from Fleet Management into
other enterprise-wide financial and human
resources applications. This global view helps you
control costs, realistically assign resources, and
improve accountability. The end result is added
value without the extra effort.
Fleet Management allows reporting of metrics
for all or any part of a fleet
Track inventory of vehicles and service parts
Track the number of hours devoted to vehicle
maintenance for better management of labor resources
Determine how many vehicles are leased as opposed to
owned, and which option is more cost-effective
Lower labor costs by performing scheduled
maintenance work at time of repair

Get Started Immediately

Fleet
Because of its easy-to-use data entry process, even
Management
novice users can quickly master the Fleet
Management solution. Transport workers with

The #1 Solution in the World for Total Infrastructure and Facilities Management 37
 ARCHIBUS/FM
Product Options Access Solutions Applications Services

Condition Assessment
Can you easily justify increased deferred maintenance and capital renewal spending using
existing processes and information sources? The ARCHIBUS/FM Condition Assessment
application provides an objective, systematic method for evaluating your facilities and
infrastructure to help substantiate resource needs based on organizational priorities. Using this
application you can better plan corrective measures and improve your overall facility condition
index (FCI), ultimately resulting in less disruption to facility occupants and lowering your total cost
of operations.

Benefits
Identifies potential problems for correction, thereby preventing premature
deterioration, possible damage to adjacent assets, or total failure of components
Creates a seamless link between assessment and corrective measures by launching
work orders from within the Condition Assessment application
Provides a central repository of condition information to enable proactive
identification of deficiencies and extension of asset life

Reports include:
Deficiencies by:
Recommended Action
Total Estimated Cost to Correct
Construction Specification Institute
(CSI) Element

Plus:
Management Report by Condition
Management Site Report By Building
Corporate Project View
Regional Project View
Site Project View
Group Assessment Project View

Collect condition assessment data in the field, identify high-priority

items at a glance, and drill down for detailed reports

38
ARCHIBUS/FM Condition Assessment
Prioritize Corrective Actions
ARCHIBUS/FM Condition Assessment provides an
objective, systematic framework for prioritizing
work on your buildings, grounds, systems, and
equipment. Each asset is assigned a numerical
rating to determine the level of risk it poses to the
organization's overall mission. When presented in
the Condition Assessment Scoreboard, these
figures help you quickly determine how an asset
rates in areas such as life safety, regulatory
demands, operational support, and more. This
scoreboard enables you to objectively identify
situations that require the most immediate
corrective action.
Improve information accuracy and consistency by
applying standard assessment guidelines across the
organization
View consolidated data on all projects, groups of
projects, or functional area projects
See at a glance which areas of your facilities or
infrastructure require immediate attention
Schedule Corrective Activities
Condition Assessment can also be used to cost-
effectively document the nature and extent of a
problem as well as the options for corrective
action. Using Win CE mobile devices, you can
synchronize condition descriptions, add digital
images, and include the recommended action,
such as clean, adjust, remove, repair, or replace.
Submit a work request using the integrated
ARCHIBUS/FM on-demand work order system or
other existing CMMS application.
Extend asset life by identifying minor repair issues before
they escalate to more serious problems
Reduce downtime through the proactive identification
of asset deficiencies
Integrate assessment and work order management for
closed-loop problem resolution
Demonstrate that suitable mitigation measures are in
place to manage identified risks
The #1 Solution in the World for Total Infrastructure and Facilities Management
Justify Spending
With Condition Assessment, you can demonstrate
how costs are associated with corrective measures,
which in turn are tied to an asset's strategic role in
your organization. Associate capital and expense
dollars with correcting property, plant, and
equipment deficiencies, which may include life and
fire-safety code violations, non-compliance with
handicapped access guidelines, or environmental
issues. Regardless of the asset, you can use
ARCHIBUS/FM to track its condition, plan for
corrective action, and prepare budget scenarios to
obtain proper funding.
Prepare budgets for capital renewal, preventive
maintenance, and repairs
Triage spending by focusing inspection on the most
susceptible assets
Compare results from different time periods to determine
a facility's or organization's improvement
Streamline Data Collection
Condition Assessment leverages information about
space, equipment and systems that may already be
maintained in ARCHIBUS/FM. Over time, you can
add details on the condition of these assets by
simply adding them to your mobile collection
device. Generate preformatted assessment reports
at a global or individual asset level to help
determine total cost of ownership and guide
preventive maintenance strategies.
Reduce data collection and analysis efforts by applying
assessment criteria to existing ARCHIBUS/FM asset data
Easily import and export asset data and assessment
values to facilitate assessments
Collect data in the field efficiently using supported Win
CE mobile devices or tablet PCs
Condition
Assessment
39
 ARCHIBUS/FM
Product Options Access Solutions Applications Services

Environmental Sustainability Assessment

Organizations around the world are realizing the strategic value of environmental sustainability
and the social responsibility they have to reduce waste generation and conserve natural
resources. Although some may perceive "going green" as an expensive initiative, such efforts
often lead to long-term cost savings while promoting a healthier environment and higher quality
of life. The ARCHIBUS/FM Environmental Sustainability Assessment application provides an
objective, systematic method of identifying and prioritizing efforts that can help you improve the
balance between people, infrastructure, facilities, and their effect on the environment.

Benefits
Identifies which assets should be repaired, renovated, or replaced to achieve
environmental efficiency goals or support an existing LEED program
Provides ability to assign budgetary values to improve overall facilities and
infrastructure sustainability
Helps establish proactive sustainability processes that can improve operational
efficiencies, enhance stakeholder perception, and boost property values

Reports include:
Assessment Project Statistics by:
Organizational Priority
Region
Site
Building
Floor
Room
Equipment

Deficiencies by:
Recommended Action
Sustainability Rating
Total Estimated Cost to Correct

Plus:
Unsuitable Assessment Items
Budget by Priority
Assessments with Active Work

Assign sustainability ratings from the field, easily identify high-priority items,
monitor conditions over time, and drill down for detailed reports

40
ARCHIBUS/FM Environmental Sustainability Assessment
Prioritize Corrective Actions
The Environmental Sustainability Assessment
application lets you assign each asset a numerical
condition rating (based on predefined criteria) and a
weighted multiplier (based on organizational
priorities). When presented in the Assessment
Scoreboard, these values help you quickly determine
how an asset rates in areas such as energy
consumption, water use, solid waste reduction,
indoor air quality, and more. This scoreboard enables
you to objectively identify the most urgent situations.
Improve information accuracy and consistency by
providing standard assessment guidelines across the
organization
View consolidated data on all projects, groups of
projects, or functional area projects
See at a glance which areas of your facilities or
infrastructure require immediate attention
Easily Identify Areas for Improvement
With Environmental Sustainability Assessment, you
can demonstrate the positive effects that
environmentally-friendly equipment and processes
have on your organization. The application lets you
benchmark your consumption, for example, against
ideal levels, and take the steps necessary to replace
or improve the performance of inefficient
equipment and systems. The application also allows
you to associate capital and expense dollars with
correcting sustainability deficiencies in your
property, plant, and equipment.
Prepare budgets for capital renewal, repair, and
preventive maintenance
Compare results from different time periods to
determine a facility's or organization's improvement
Increase property values by maintaining attractive,
environmentally-sound facilities
Establish Proactive Processes
Increasing sustainability ratings across your
organization may translate into increased
operational efficiencies. For example, an initiative to
reduce solid waste may lead to more paperless
The #1 Solution in the World for Total Infrastructure and Facilities Management
processes. Having sustainability information in hand
lets you evaluate and manage your resources
proactivelyconserving them to keep overall costs
down. You can also better understand the impact
that your assets have on the environment
throughout their life-cycles, from acquisition to use
to disposal, and enhance stakeholder perception by
exercising social responsibility towards the
environment.
Translate the idea of sustainability into practical actions
and daily decision-making
Link organizational sustainability efforts at local,
national, and international levels
Present complete, defensible sustainability findings to
other decision-makers
Streamline Data Collection
Environmental Sustainability Assessment leverages
the information about space, equipment and
systems that may already be maintained in
ARCHIBUS/FM. Over time, you can add details on
these assets' conditions according to your
organization's criteria. Preformatted assessment
reports can be generated at a global or individual
asset level to help gauge your organization's
performance in terms of energy consumption, water
usage, solid waste reduction, and indoor air quality
among others, as well as the strategies necessary to
improve these ratings.
Reduce data collection, analysis, and costs by applying
assessment criteria to existing ARCHIBUS/FM asset data
Easily import and export asset data and assessment
values via Win CE mobile devices or tablet PCs
Re-use environmental sustainability data to support
your organization's LEED program
Environmental
Sustainability
Assessment
41
 ARCHIBUS/FM
Product Options Access Solutions Applications Services

Software Subscription Program

Work confidently with the knowledge that you are using the most up-to-
date features and productivity tools available. The ARCHIBUS/FM Annual
Software Subscription Program provides participants with periodic software
upgrades and updates, some of which may be downloaded from the
ARCHIBUS Web site. You receive:

Complimentary upgrades and updates: Information on upgrades and updates is

communicated within 30 days of the release date, allowing you to implement new or improved
functionality when it fits into your project schedule.
Software previews: Periodically, subscribers will be able to see demonstrations and have the chance to
"test-drive" new software from ARCHIBUS, Inc. and independent developers.
Direct link with ARCHIBUS, Inc.: Receive timely information on product releases and new enabling
technologies, support documentation, and special events.

Technical Support
Make sure you're getting the most out of your ARCHIBUS/FM solution by
taking advantage of the comprehensive technical support available from
ARCHIBUS, Inc. or your local ARCHIBUS/FM-trained specialist. Two technical
support options available directly from ARCHIBUS, Inc. allow you to choose
the most appropriate program for your organization's needs:

Unlimited Plan: Provides organizations with an unlimited number of technical support

incidents throughout the year.
Limited Plan: Allows participants to elect a fixed number of pre-paid technical support incidents over the
course of a year.

Whichever plan you choose, authorized individuals in your organization communicate with technical
support staff via the ARCHIBUS Web site, telephone, e-mail, or other mechanisms. ARCHIBUS, Inc. offers
support hours during normal business hours. Your local ARCHIBUS/FM-trained specialist may also offer
additional technical support in your native language and/or time zone.

In addition to on-demand technical support, your organization gains access to the on-line ARCHIBUS
Technical Support database of FAQs (Frequently Asked Questions), which includes pro-active
notifications of additions to the proprietary ARCHIBUS/FM KnowledgeBase.

42
 ARCHIBUS/FM Services

Professional Services
Since 1987 the global network of 1,600+ professionals that support
ARCHIBUS/FM has been the largest of its kind. Add to the total value of your
investment with these specialized professional services:
Opportunity/Technology Audits: Survey and evaluate current capabilities and
systems against best-practice benchmarks. Explore potential productivity gains by
improving existing systems and processes or implementing new ones.
Implementation Planning and Support: Contract for on-site/off-site
implementation planning and project management services. Or enlist database and Web server support when
installing, setting up and configuring ARCHIBUS/FM applications.
Project Creation/Migration: Establish guidelines during the initial process of collecting, entering and
verifying data or importing information stored in other systems to ensure a successful ARCHIBUS/FM
implementation. Create new or convert and polyline existing drawings from AutoCAD or other CAD systems
and integrate them into ARCHIBUS/FM.
Application Personalization/Customization: Personalize your solution by changing the navigation, security,
and controls without affecting the database structure. You can also customize the way data is entered and
extracted in accordance with your business practices.
Application Integration: Link ARCHIBUS/FM with other Enterprise Resource Planning applications, such as
Financial, Human Resources, and Building Automation systems.
Implementation/Management Audits: Receive periodic reviews on optimizing your ARCHIBUS/FM solution
to achieve further productivity gains and cost savings.

Training
Learning how to take full advantage of ARCHIBUS/FM makes users more
effective and productive. ARCHIBUS, Inc. offers a range of training options
to serve all skill levels, from novice through advanced users. Examples of
training topics include:

ARCHIBUS/FM Fundamentals: An introduction to the basic skills needed to

effectively use ARCHIBUS/FM that includes working with databases, drawings, and reports,
as well as Space Management and the Overlay for AutoCAD with Design Management.
ARCHIBUS/FM Application Modules & Special Topics: Detailed hands-on training in particular
applications focuses on the unique set of features and functions of each, while addressing various workflow
processes.
ARCHIBUS/FM Personalization: Designed for the non-programmer, the course surveys some basic
programming techniques for creating and altering View files, implementing security, and changing
information in the schema tables.
Survey of ActiveX FM Objects and ARCHIBUS/FM Aware Forms Objects: Introduces the programmer to
the ActiveX objects, their properties, methods, and application in custom solutions.

Please visit www.archibus.com/training for detailed course descriptions and scheduled classes.

The #1 Solution in the World for Total Infrastructure and Facilities Management 43
 ARCHIBUS/FM
Product Options Access Solutions Applications Services

Hosted Solutions
Although many organizations understand the benefits of total infrastructure
and facilities management, not all have the time and resources to ensure the
success of its implementation. Hosted solutions offer an alternative by
providing organizations with access to a full suite of ARCHIBUS/FM
applications. Users can tap into the system anytime, anywherevia the
Internet, while avoiding the expense of supporting in-house equipment and
retaining technical expertise. Benefits include:

Minimal up-front costs: Configuration, project management, and standards development costs are
typically spread out over the length of the contract.
Fast deployment: Eliminate dedicated hardware and software purchases and avoid delays
Expert administration: Outsource handles database and Web administration, and free up your resources.

ARCHIBUS/FMThe World's #1 TIFM Solution

IT CMMS
ARCHIBUS/FM
Applications
Enterprise

ERP SYSTEMS
BUILDING
(Human Resources SOLUTIONS INFRASTRUCTURE (Computerized HELP DESK &
TELEPHONY
ARCHIBUS/FM links the
AUTOMATION SYSTEMS Maintenance
IT, Finance, CRE, etc.) (CAFM, CIFM
SYSTEMS
SYSTEMS
FM Cyberspace)
Management
Systems)
information silos and
diverse applications
ARCHIBUS/FM Access Solutions

supporting people,
ARCHIBUS/FM
Web Infrastructure processes, places, and
physical assets into a
comprehensive and
seamlessly integrated
ARCHIBUS/FM Total TIFM solution.
Casual
Infrastructure and Facilities Infrastructure
1976-2004, ARCHIBUS, Inc. & Bruce K. Forbes. All Rights Reserved. ARCHIBUS, Inc.

Infrastructure Contributors
Users Management

Infrastructure Managers
Database Engines

MS SQL Server

ORACLE

Sybase

Real Property Strategic Design Furniture Telecom. Building

Space Management
Applications
ARCHIBUS/FM

& Lease Master Management & Equipment & Cable Operations

Management Planning with AutoCAD Management Management Management
Overlay
Condition Room Reservations Fleet Management Work Wizard
Assessment Hoteling
Environmental Emergency
Sustainability Preparedness

44
ARCHIBUS, Inc. is the #1 global provider of facilities and infrastructure

management solutions and services.

As a pioneer and technology visionary, ARCHIBUS developed the world's first

integrated Computer-Aided Facilities Management (CAFM) system. Since

1987, ARCHIBUS/FM has been the #1 AutoCAD-based integrated CAFM system

in the world. ARCHIBUS also introduced the world's first Computer Integrated

Facilities Management (CIFM) enterprise solution and to this day remains the
market leader. Today, ARCHIBUS/FM retains its leadership role within the

emerging Total Infrastructure and Facilities Management (TIFM) category. With

ARCHIBUS/FM, organizations can use a single comprehensive, integrated

solution to make informed strategic decisions that optimize return-on-

investment, lower asset life-cycle costs, and increase enterprise-wide

productivity and profitability.

More than 3,000,000 ARCHIBUS/FM Enterprise and Web users worldwide

manage over 1.4 million buildings exceeding 16 billion square feet. Available
in over 100 countries and seventeen languages, ARCHIBUS/FM is supported
through a global network of 1,600+ ARCHIBUS/FM-trained specialists.
Reprint 2004

ARCHIBUS, Inc. 18 Tremont Street Boston, MA 02108 USA Telephone: 617-227-2508 www.archibus.com