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User Guide

December, 2012

Copyright TwinMOS Technologies ME

All Rights Reserved


TwinTAB Basic Operation, Troubleshooting & FAQ

Introduction
Thank you for purchasing the TwinMOS Tablet PC TwinTAB- Your Personal Entertainer. "TwinTAB"

A Unique & ultra slim design Tablet PC with large and Full HD display and powered by fast &
powerful chip. Multi touch Capacitive Display and lighter weight will give you a fresh and new
experience about Tablet PC. It's supporting millions of free apps and will entertain you with a
fresh and improved latest version of Android platform 4.0.4 [Ice Cream Sandwich].

Main Features

Ultra Slim Design


7" IPS HD Screen
5 points Capacitive Touch Screen
Fastest RAM- 1GB DDR3
3G Supporting WCDMA/ EVDO (ZTE)
Bluetooth connectivity
Supporting Phone Call over 2G network
Video Output through HDMI 1.4 support 2160P HD
Dual Camera- Front camera 0.3 Megapixel, backside camera 2 Megapixel
Accelerometer Supporting 3600 View
Supporting tons of FREE Apps from Google Play store

Specifications:

Operating System: Google Android 4.0.4


CPU: A10 ARM Cortex-A8 FRQ 1200MHZ
GPU: Mali-400

Memory: 1GB DDR3


Storage: 8GB NAND Flash
External Storage: Support 32GB Micro TF Card [not included]

Display:
Screen Size:7" IPS Screen
Resolution: 1024600 Full HD
Proportion: 16:9
Touch Screen: 5 points Capacitive Touch Screen
Language: Arabic, English, Chinese, French etc. 23 languages

Battery:
Recharge Type: Adapter or USB Cable
Battery Type: Rechargeable Lithium Battery
Capacity: 4000mAH,DVFS technology/smart PMU
Using Time: 3 hours video, 10 days standby, according to the using condition

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TwinTAB Basic Operation, Troubleshooting & FAQ

Network:
WiFi: Support 802.11b/g

WiFi: HotSpot Supported


3G: Support WCDMA/ EVDO (ZTE)2100,Support USB 3G Modem
Bluetooth: Support
GSM: GSM850/EGSM900/DCS1800/PCS1900
Audio: 3.5 mm standard OMTP
Video: HDMI 1.4 support 2160P HD max
USB: MINI USB

Charger Type: 110V-220V Input,5V,DC 2.5A Output


Camera: Front camera 0.3 Megapixel, backside camera 2 Megapixel
Mic: Inside
Speaker: Inside
Video: 16:9, support most video type, HDMI 1.4 support 2160P (resolution 3840*2160) HD TV
Output, 3D Video play, HD recording.
Audio: 3.5 mm OMTP MP3, OGG, AAC etc. LRC lyrics synchronizing, Photo Album, Stereo speaker
Business: Support WORD, EXCEL, POWERPOINT, PDF, TXT office software, Arabic keyboard,
Skype Video Calling, QQ, MSN,G-talk, Fring, Yahoo, Gmail, Hotmail
Game: Flash 11.0
Sensors: Accelerometer 3600
Others: Support Android System upgrading
Dimensions: 198*120*11 mm
Weight: 345 g

Warranty: 1 Year Limited warranty.

Package Contents
TwinTAB
USB Data Cable
Sleeve Pouch
Stereo Head Phone
DC Charger- 5V, 2000mAH
OTG Cable

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TwinTAB Basic Operation, Troubleshooting & FAQ

Basic Introduction and Operation


To begin enjoying your TwinTAB, charge the device for 2 hours continuously with the charger
comes with the package or through USB cable. Please make sure it is fully charged for the first
time [it will increase the battery performance]. Press the power button for few moments and wait
until the welcome page appear. By default there is no lock/password, just tap the screen to
unlock. Please have a look at the bellow screen shot and basic introduction of the various buttons
and functions.

Search Button Voice Search Button Front Page Apps Button

Back Button History Button Volume Up USB Devices Battery Level

Home Button Volume Down Time Network Signal


Signal

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TwinTAB Basic Operation, Troubleshooting & FAQ

Search Button

This search button is a quick search button to search for various contents from the internet. It will
help to search any contents directly and very easily from the intern

Voice Search Button

Voice search is a very strong and interesting feature of TwinTAB. This feature helps to search any
contents from the internet. It converting voice to text directly and search the contents online
accordingly.

Apps Button

Apps Button is a very common and most used button to access all kinds of apps, widget, shop,
settings and so on. By pressing this button you will see all the apps and widgets installed on your
TwinTAB. You can install more apps, rearrange, make shortcut or uninstall any apps from here.
Please have a look at the bellow default apps main page of TwinTAB-

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TwinTAB Basic Operation, Troubleshooting & FAQ

You may find lots of pre-loaded Apps with the TwinTAB like Games [Angry Birds, Fruit Ninja and
Temple Run etc.] Communication [Skype, Gtalk etc.], Social Network Sites [Facebook, YouTube
etc.] utility [File Manager, Google Maps, Flash Player etc.]

Battery Level

It will show the current battery level/Remaining Charge Status, Charging Status, Battery low
status etc.

3G/2G Network Signal

This icon will indicate the signal reception strength between TwinTAB and the Service Provider
network. It may show different icon like 3G, E or G based on the network platform. The signal bar
will become blue when it is connected to internet through 3G/EDGE/GPRS.

Time

This icon will indicate the current time. This time is manually adjustable or automatic by the
network. Also the time zone and time format can be customize as per the user requirements.

USB Devices

TwinTAB has one mini USB port and there is one OTG cable inside the box to connect any
standard USB device to TwinTAB directly. In normal mode/condition this icon will not show on the
screen but if there is any USB devices plugged in, this icon will appear automatically even if you
charge through USB Data cable from your PC/Laptop. Through this USB host port, external Data
can be accessed like playing movie from USB device to TwinTAB or transfer any files etc.

Volume Up

TwinTAB has two way volume controls, from the inside by soft touch and physical button from the
outside. To increase the volume this button is used.

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TwinTAB Basic Operation, Troubleshooting & FAQ

Volume Down

This button used to reduce the system volume.

History Button

This button used to access or to see the most recent activities or history.

Home Button

This button is often used to back to home page of the TwinTAB. In this device there is two Home
buttons, one is by soft touch and another is physical button. Wherever the user is if they press
this button it will back to the Home page instantly.

Back Button

There is two back buttons on this device. One is by soft touch and another is physical button. To
back from any operation or any apps this button often used.

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TwinTAB Basic Operation, Troubleshooting & FAQ

Frequently Asked Questions (FAQ)

1. About the Product Issues:


a. Q. What is Tablet PC?
b. Q. What is TwinTAB?
c. Q. Does TwinTAB support 3G/EDGE/GPRS SIM card?
d. Q. What others accessories are coming with this TwinTAB?
e. Q. How to charge the TwinTAB?

2. Connectivity Issues:
a. Q. How to connect with WiFi?
b. Q. How to Connect through 3G/EDGE/GPRS?
c. Q. How to Connect with Bluetooth devices?
d. Q. How to set Data Limit on TwinTAB?
e. Q. How to connect TwinTAB with LCD/LED TV?

3. Installation Issues:
a. Q. How to insert the SIM card?
b. Q. Why SIM card is not detecting on the TwinTAB?
c. Q. Why I cant access Google Play Store?
d. Q. How to Download Apps?
e. Q. How to install Apps on TwinTAB?
f. Q. How to remove/uninstall Apps?

4. Phone Function Issues:


a. Q. How to make a phone call from TwinTAB?
b. Q. How to save contacts on TwinTAB?
c. Q. How to check the TwinTAB IMEI number?

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TwinTAB Basic Operation, Troubleshooting & FAQ

5. Application Issues:
a. Q. Does TwinTAB support Skype?
b. Q. How to make a video call from Skype?
c. Q. How to stop automatic updates of Apps?

1. About the Product Issues:


a. Q. What is Tablet PC?
Ans: A tablet PC is a wireless, portable personal computer with a touch screen interface.
The tablet form factor is typically smaller than a notebook computer but larger than a
smartphone.

b. Q. What is TwinTAB
Ans: TwinMOS TwinTAB is a Unique & ultra slim design Tablet PC with large and Full HD
display and powered by fast & powerful chip. Multi touch Capacitive Display and lighter
weight will give you a fresh and new experience about Tablet PC. It's supporting millions of
free apps and will entertain you with a fresh and improved latest version of Android
platform 4.0.4 [Ice Cream Sandwich].

c. Q. Does TwinTAB support 3G/EDGE/GPRS SIM card?


Ans: Yes, TwiTAB supporting 3G/EDGE/GPRS through Standard SIM card. A micro SIM
card to Standard SIM adapter is required to use micro SIM card.

d. Q. What others accessories are coming with this TwinTAB?


Ans: TwinTAB comes in a sealed pack along with the bellow accessories-

o TwinTAB
o USB Data Cable
o Sleeve Pouch
o Stereo Head Phone
o DC Charger- 5V, 2000mAH
o OTG Cable
o Cleaning Cloth [Optional]

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TwinTAB Basic Operation, Troubleshooting & FAQ

e. How to charge the TwinTAB?


Ans: In TwinTAB there is two ways to charge. One is through USB port and another is
through conventional DC jack. For the first time, it should be charged continuously 4 hours
[it will increase the battery performance]. Generally through DC charger it will need 1.5 to
2.00 hours to get fully charged and through PC/Laptop it may need 3.00 to 4.00 hours
depending on the host USB current rating. Best practice to charge regularly to enhance the
battery life and performance.

2. Connectivity Issues:

Q. How to connect with WiFi?

Ans: TwinTAB supporting Support 802.11b/g range of WiFi signal. To connect with WiFi
please follow the bellow steps-
Settings>> Wi-Fi>> ON>> Select the Access Point from the right side list>> Enter the
password>> within a few moments TwinTAB will connect with the Access point.

Q. How to Connect through 3G/EDGE/GPRS?


Ans: TwinTAB has one Standard SIM card slot for 3G/EDGE/GPRS. Turn OFF the tablet,
insert the SIM card and then turn it ON. Within a few moments 3G/2G network signal strength
will show on the left down corner. To get the internet through 3G/EDGE/GPRS, make sure mobile
data is enabled on the tablet [by default mobile data is enabled]. To enable the mobile data follow
the bellow steps-
Settings>> Data usage>> Mobile Data>> ON.

Q. How to Connect with Bluetooth devices?


Ans: TwinTAB supporting various Bluetooth devices like, Keyboard, headphone, mouse,
gaming console etc. To connect the Bluetooth devices, please follow the bellow steps-
Settings>>Bluetooth>>ON>> Tap the device name and make it visible to other Bluetooth
devices [it will be visible for 2minutes]. Search the device and connect as per the screen
instruction.

Q. How to set Data Limit on TwinTAB?


Ans: To avoid unexpected data usage TwinTAB has option to make limit of the data usage.
To enable this function please follow the bellow steps-
Settings>>Data usage>>Tick mark the Set mobile data limit>> set the data usages time
period>> finally set the data like 20MB, 1GB, 2GB or any fractional data as per the requirements.
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TwinTAB Basic Operation, Troubleshooting & FAQ

Q. How to connect TwinTAB with LCD/LED TV?

3. Installation Issues:

g. Q. How to insert the SIM card?


Ans: To insert the standard SIM card to the TwinTAB SIM slot turn OFF the Tablet
properly [SIM card will not detect if it is inserted during power ON condition] and
insert the SIM card according to the bellow picture-

h. Q. Why SIM card is not detecting on the TwinTAB?


Ans: If the SIM card is inserted when the Tablet is ON, it will not detect the SIM
card. To detecting the SIM card please follow the above picture.
i. Q. Why I cant access Google Play Store?
Ans: TwinTAB supporting Google Play to download thousands of apps but to
accessing the Google Play store, user should have valid Google account and
internet connectivity.
j. Q. How to Download Apps?
Ans: To download any apps visit Google Play store by following the bellow steps-
Apps>>Play Store/ Shop>>
k. Q. How to install Apps on TwinTAB?
l. Q. How to remove/uninstall Apps?

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3. Phone Function Issues:


a. Q. How to make a phone call from TwinTAB?
Ans: To make voice call from TwinTAB, please follow the bellow simple steps-
Apps>> Phone>> Dial the number>> Press call button.
And to end the call, simply press the Call End button.

b. Q. How to save contacts on TwinTAB?


Ans: To save new contacts on TwinTAB, please refer the bellow picture and follow the bellow
steps-
Apps>> Phone>> Tap the Contacts>> Tap the right top corner [3 vertical bar]>> Add new
Contacts.

c. Q. How to check the TwinTAB IMEI number?


Ans: In TwinTAB there is several ways to check the IMEI number. IMEI number on the box
sticker is visible for all and to check the IMEI number from the inside/system, please follow
the bellow steps-
Settings>> About Tablet>> Status>> IMEI.

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4. Application Issues:
a. Q. How to install Apps from Google play store?
Ans: TwinTAB supporting tons of FREE and paid Apps to download and install from the
Android Apps market known as Google Play Store. To download any Apps from Google
Play Store it is mandatory to have a valid Gmail ID. To access the Google Play Store,
Please follow the bellow steps-
Apps>> Play Store/Shop

b. Q. Does TwinTAB support Skype Video Calling?


Ans: Yes, TwinTAB supporting Skype Video calling through WiFi or 3G network. TwinTAB
comes with latest version of pre-loaded Skype which supporting video calls. For the first
time to use this Apps it will ask to Enable the video calling, please enable the video
calling otherwise it wont be able to video calling later on.

c. Q. How to stop automatic updates of Apps?


Ans: During the downloading of any Apps from the Google Play Store, there is one option
Allow Automatic Update to stop the automatic updates you should not tick this button.
Automatic updates will push your system to download and install all the available updates
to each and every Apps without any prior notification. It may cause of unwanted data
charges when it is on mobile network also it works background which decay the battery
backup time.

For Technical Support

E-mail: support@twinmos.com

Join & Win: www.facebook.com/twinmos.tech

For more product information please visit us: www.twinmos.com

Prepared by- Zakir Hosen


Engineer- MIS Department TwinMOS Technologies ME

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