EDU POSTPAID MMS AWARENESS

EDU MMS AWARENESS SUCCESSFUL

POSTPAID CALL
Spoke to cust. Inform on new Celcom flat MMS rate.
Spoke to user, . Inform on new Celcom flat MMS rate.

EDU POSTPAID MMS AWARENESS

SUCCESSFUL CALL (REJECTED)
Spoke to cust. Cust refuse to listen on educating on new Celcom flat MMS
rate.
EDU POSTPAID MMS AWARENESS
UNSUCCESSFUL CALL
No answer
Voice mail
Busy tone
Drop call
Not active message
Reschedule
Roaming
Silence
Unreachable
Language barrier
Fax
EDU POSTPAID MMS AWARENESS CANCEL
RECORD
Cancel record due to staff waiver/CMP.
Cancel record due to non GPRS phone
Cancel record due to line CB
Cancel record due to line TD
Cancel record due to Executive Plan

6/18

9.30 6 / 18
10.30 12 /36
11.30 18 /54
12.30 24 /72
1.30 30/90
 2.30 36/108
3.30 42/126
4.30 48/144
5.30 54/162
6.30 60/180
7.30 66/198
72

Os_VC124@yahoo.com

NOORRIZAILEY BT ZAHARI(0199124781)