Professional Documents
Culture Documents
SOCIAL SCIENCE
SSU1013
The study of the role that social or external influences and social norms have on human
Real or false, they have a powerful influence on human behavior. Social influences create social
pressure, which arises from one's belief about what other people expect or want them to do. Social
norms are the perceived standards of acceptable attitudes and behaviors prevalent among the
members of a community. The community can be small (a family or workplace), or it can be large
(city, state, country). External influences can lead one to conform to the group norms or obey a
perceived authority figure. Conformity can be defined as changing one's behavior or beliefs to
match those of other individuals or group members due to unspoken pressure (social/external
influences), real or imagined. Requests, or demands, from a perceived authority figure can be
construed as orders and when followed can be called obedient behavior. In this paper I will explore
the role that external influences play on determining human behavior, how they relate to
conformity and obedience in our everyday lives, and how they can limit or expand our perceptions
Although most people think of themselves as individuals able to make their own choices
in respect to behavior, there is often a strong tendency to conform to group patterns and
expectations. We may seek out groups with interests similar to our own, or we may find ourselves
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in a group where we are made to feel that we are in the minority. External group influences, either
real or imagined, play a key role in determining behavior in these group situations.
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Explain and Analyse the Observation
The research about the peoples behavior took place at the Lake View Food Court. I visited
the food court on a Thursday at around 1 p.m. Lake View Food Court is located at the West
Campus, University Malaysia Sarawak (UNIMAS), Kota Samarahan, Sarawak. The Lake View
Food Court is one of the famous lunch spot among the UNIMAS students and staffs as it provides
tons of variations of food and beverages including local cuisine, Indian cuisine, Chinese cuisine,
Western cuisine and many more other undeniable delicious foods. Plus, this food court is also
surrounded by classrooms and management offices, basically located at the center of the
university, thus, it is very convenient for the students and staffs have their lunch there. The price
of the foods selling over there are also very reasonable and this is crucial for the students as they
are always having problems in saving their money and are always broke. The Lake View Food
court can be said located at a very strategic location as it is located at the center of every important
building in UNIMAS. In addition, food and beverages selling there are also comes with a very
The design of the Lake View Food Court is round in shape but only half of the building is
used as stalls to sell food and beverages while the other half of the building is purposely designed
to be widely open as it is facing the UNIMAS lake and this will give a vibrant and natural vibe to
the customer when having their lunch there. The food court is roofed with some kind of translucent
material so sunlight can come in and this can save the owner of the building from spending too
much on electricity bill as its no need for them to switch on the light during daytime. Plus, the
roof also can thwart the customers from rain when raining especially during the rainy season. In
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the round shape area, the stalls are to be found on the sides of the building, which facing the lake,
leaving a big space in the middle, where a large number of tables and chairs were placed, 10 sets
of couple tables and 17 sets of group tables which can occupy up to 6 persons to be exact.
The food court comprises of more than 8 individual stalls, from coffee shops to proper
cuisine, and a minimart which sells basic stuffs such as snakes, buns, caned beverages and much
more. This minimart is also open for 24 hours and its very convenient for the students to visit
during the late night if they need instant food to fill their empty stomach as there is no coffee shop
open at this hour. The shoppers at the food court have a wide range of food variety to choose and
its surely a pain in the neck for them for them to choose the food and beverages that they going
to have for lunch because all of the food and beverages selling there are delicious and marvelous
in sense of taste and appearance. All of the stalls there practice the self-service system. Self-service
system is a system where customers select goods for themselves and pay at the cashier. There was
a lot of running around and quick moves between the counter and the kitchen to take and send
orders to the chef. They seem to be very stressed when they need to handle the crowd and lots of
orders were coming in every few seconds. Most of the workers in the stalls appeared to be younger
than 30 years old except the stall owner. Most of the workers are also appeared to be a Muslim as
they need to convince the customers that the food they sold are halal as 50% of the of the UNIMAS
staffs and students are Muslim. Besides, they were people working in blue clothing, looked a little
elderly, and were cleaning tables with leftover food and the wrapping papers. Although they only
do the cleaning stuff, but their presence here is very crucial and important in order to keep the food
court neat and tidy all day long and also for the coming days. They also were very generous with
their sweet smiles, although they were working the since morning, tired and exhausted.
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It was the middle of noon and the food court was packed with people of all ages, there were
couples, individuals, lectures, management staffs, construction workers, and most of them was
young adult groups which basically they are students. I could see different races of people over
there, such as Malays, Chinese, Indian, Bidayuh, Iban and many more native races. There were
also a number of international students and lectures wondering around the food court to find the
right food for their appetite. Its good to see people from different races and backgrounds can
gather around without any issues and can blend well in a community. There were also no double-
standard occurred there as all of the customers were served and treated equally. Apart from that, I
could see people of different race speaking their native language such as Iban, Chinese and the
most common language here in Sarawak, Bahasa Melayu Sarawak. There were a group of students
spoke a really interesting and unique language, which I guess, the Kadazan Dusun language. The
language caught my attention as the language itself is very unique and sounded harmony and calm
although I dont understand a thing. This group of students could be the students from Sabah and
have made Sarawak as their study destination. Its is very delightful to how good and delicious
food and beverages can gather people around although they are coming from different country and
Out of the whole crowd, I noticed a group of students who were very loud in laughing and
cranking jokes. They were annoying, but maybe its the way they release their stress or pressure
on their studies. They got seated before they could order food; Im sure this was to ensure a seat
due to the increasing number of crowds coming for the food and beverages at the food court. They
were 5 people of them consisted 3 boys and 2 girls aged between 19 to 21 years old. I was seated
next to them, which made it very easy for me to hear their conversation from both ends. Out of
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which of them, one of the guys was loud and cranking jokes and the other two guys were listening
to the first guys commentary with a very exited faces, out of the girls, one was listening to the
jokes and one was meddling with her handbag and finally take out her smartphone and started to
swipe all over the smartphone screen, probably checking her WhatsApp she must receive on it.
After a few moments, the girl with the smartphone, put back her smartphone into her bag and
started to join her friends conversation. This is a difference I have noticed between the two sexes
everywhere. No matter how big or small the mobile phone is, men always carry it in their pockets
where women use always use handbags. The boys were dressed semi-formal. Two among the three
were wearing caps. The guy that didnt wear cap had a good hair-style and the color of his hair
was dark brown. Among the three, two were wearing white colored polo shirt while the other guy
was wearing black polo shirt. Among the two girls, both of them were wearing our international
cloth, which is Baju Kurung. They look very close to one another and I bet they have been friends
for years and had gone through hard times together. Its good to see this kind of people still exist
nowadays as they are always together in facing problems and always have their partners back when
needed. People tend to change over time and only a few will left by your side at the end of the day.
Fake personality is basically a routine for almost every person on earth on these days.
At one part of the food court which located slightly at the middle, there were a couple at
the table for couple seated few minutes ago. They drew my attention because they seem to be
having a fight between them. The girl face were seemed to be mad and she didnt entertain or talk
to her boyfriend, although they have seated there for about 10 minutes. There were foods on the
table where they were seated, but the food was not eaten by any of them. They seem to mind their
own business. The girl was swiping her smartphone screen ever since she seated there with a
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grumpy face. After a few moment, her boyfriend start to talk to her but she still didnt bother to
even see her boyfriend right in the face when he is talking. I guess they are having a really big
fight and I bet it is not good for their relationship. After around 20 minute at the food court, they
decided to left with no problem are solve and there were still no communication between them.
Its sad to see this kind of young adults acted this way. They should be tolerance with their partner
and can always solve a problem with a rational thinking in order to keep their relationship alive.
Out of nowhere, my friend, which is not really close to me and we barely talk, came to me
and seated with me at my table. I was shocked at how he acted. He should have asked for my
permission first before he does so, but Im still okay with it as there was no one sitting with me at
the moment. He started to talk and asked about my life and how am I doing here in UNIMAS. I
said it was okay and I asked about his life. After like five minutes of awkward moment with him,
suddenly two of his friends came and sit at the same table, which is my spot from the beginning. I
was really mad and got really annoyed by them because they talked really loud and laughing like
there is no tomorrow. I guess the reason my friend seated there with me from the beginning was
because there were no seat left on that time, students and staffs are having their lunch break. I
decided to back off and look for other spot where I can continue my observations. I was really mad
and really feel like punching him in the face because he had disturb me in making the observations.
I really dont understand this kind of people. I wonder what are they are thinking when doing such
thing to other people. This kind of behavior is really out of the world and should not be practice
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After I move out from the table, I went into a corner and started back my observations. I
was seated on a staircase which located next to a Muslim stall, selling local cuisine. After five
minutes seated there observing, suddenly I heard a very loud voice coming from the stall next to
me. I turned my head to the source of the loud voice. There were two big guys staring each other
with a very fierce face. Both of them were about the same size with around 176 cm in height. I
went there and asked around for an explanation on what had happened. One of the people in the
crowd told me that one of the guys that are still staring each other was cutting the queue to make
payment at the cashier. Both of them seemed to be very mad and fierce toward each other. Out of
the sudden, one of them started to push one another and talked loudly, cursing to be straight, to
each other. Then, the situation got real and chaos when one of them punch the other in the face.
They were a big fight going on and none of the people in the crowd dare to stop them. I guess its
because both of the guys that were involved in the fight were big and seem to be masculine. After
a few seconds, two guards came and settled the fight. Both of them were asked to follow the guards,
probably to the disciplinary officer, to settle the case with the disciplinary officer. Such action
must be avoided by us as its not good and very unprofessional. We as human being must can live
together happily and harmoniously in order to ensure the goodness in life. Fight or violent is not
the only and right way to solve a problem, plus, this only will not solve the problem but making
more problems. We as human being must have mutual respect towards each other so that the world
we live now can be peaceful and harmony. In additions, its not our norm to fight every time there
is misunderstanding occur.
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Conclusion
After an hour doing the observation, I decided to leave the food court as I got lecture to
attend. I had a mixed feelings about what had happen throughout my investigation process. A
people have different behavior and act differently on the daily basis, but I wonder why is that most
of the people nowadays are with a bad behavior. This is really make me worry as it can damage
the peacefulness of our world and can corrupt the good norms we are practicing today. Im really
sad when I saw and knew most of the bad behaviors were practice by the youngster. This is really
a big deal to our country and we must always look for solutions to prevent this thing from to
become worst in the future. The young generations in a country must be educate with a good deeds
and manners so that they grow up to be a good person and have a high mutual respect with others.
For the elderly or the leaders of the nations, they play a really important role in educate and become
a role model to the younger generations. They should always practice a good moral values in their
life and always think rationally when deciding on something or making a choice. This is to ensure
the younger generation can make the elderly with the good manners, attitudes and behaviors as
their idol or role model and grow up to be like them. Plus, the society must know how to live
peacefully and always help one another. Misunderstandings are undeniable hard to avoid between
us, human being, but we can always solve them with a proper and good way. Dont use violent or
the hard way to solve a problem as it will make it worsen. Try to talk to each other with a good
voice tone and do not shout or curse. Language wise and be professional. If u feel like u are the
one that started the problems, just give up and say sorry. Its not going to make u loss anything.
Thus, having a good behavior is very crucial when, especially when you are living in a big
community.
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The difference between social behavior and culture is that social behavior is how people
react with each other, the values and traditions within a society, and these behaviors are learned
through observing and interacting with other people. Culture is a persons beliefs, habits, and
cultural traits. Culture is learned by observing other people. An example of social behavior would
be a family that has a certain way of doing things doing the holidays. In other words a tradition
that has been passed down from generation to generation. An example of culture would be if a
childs parents teach him/her to hate people from other races other than their own. They
learn this by observing how their parents treat other people from different cultures.
Culture influences human behavior by the way that you interact with other people. It also helps to
link many different people together. Culture will help you to decide what your benefits are, how
we deal with other people, and the shared ideas that we depend on. Another crucial aspect of
culture is that it is based on meaningful information. All cultures use language to encode and share
information. Basically, information that people get from culture will change their behavior. For
example, people from one culture (Australian) will only interact with other people from that
culture. Nature influences human behavior by nature and nurture working together. Nature is the
inherited genes that we got from our family through the generations. Nurture is the things that will
influence us. Basically, nature helps us to determine out potential and nurture is the way that we
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