Troubleshooting Manual

Please be aware of these options as follows :

1. Mainboard is sensitive to static electricity. Please Touch
a grounded object to release static electricity before
operation.
2. Please ensure the power wire connection is correct.
3. Please Cut off the power when changing interface connection.

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 Contents
Problem Collection ................................................................................................................. 3
1. Black Screen ....................................................................................................................... 5
2. White Square ...................................................................................................................... 6
3. Temp Display: def .............................................................................................................. 6
4. Extruder Temp Doesnt Rise ............................................................................................ 7
5. Hotbed Temp Doesnt Rise .............................................................................................. 8
6. Motor Issue ......................................................................................................................... 8
7. Limited Switch Issue .......................................................................................................... 9
8. SD Card Issue .................................................................................................................. 10
9. Online Printing Issue ....................................................................................................... 10
10. Extruder/Hotbed Temp Inconsistent ........................................................................... 12
11. Extruder / Hotbed Temp Keeps Rising After the Boot .............................................. 13

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Problem Collection

1.Black Screen 2.White Square

3.Temp Display: def 4.Extruder Temp Doesnt Rise

5.Hotbed Temp Doesnt Rise 6.Motor Issue

7.Limited Switch Issue 8.SD Card Issue

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 10. Extruder / Hotbed Temp
9.Online Pringting Issue Inconsistent with Display

11.Extruder / Hotbed Temp Keeps

Rising After the Boot

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1. Black Screen

Step 1 . Check Power Supply

AC 110V/220V Power Indicator

Voltage Selection

a. Check the power indicator, if the light is on , move to Step 2 ;

b. If the light is off, check the wire connection & voltage selection if they are correct ;
c .If the light is off and they are correct, you need to replace a power supply.

Step 2 . Check Mainboard

a. Check if the 40X40 Fan is running. If not,

please check the wire connection between
power & mainboard is correct and the wire is
not loose;
b. Click Reset Button on the mainboard , check
D1 indicator :
- If D1 lights on for a second then went out and
screen is black, try to reconnect screen wire for
several times , if still not working , you need to
replace a screen.
- If D1 indicator is always off and screen is
black you need to replace a mainboard.

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2. White Square
Step 1 . Check Mainboard

a. Click Reset button, check D1 indicator:

- If D1 lights on for a second then went out
and screen is full of white square, try to
reconnect screen wire for several times .when
its well connected , click Reset button.If still
not working , you need to replace a screen.
- If D1 indicator is always off and screen is full
of white square, you need to replace a
mainboard.

3. Temp Display: def

Step 1 . Click Reset , check screen

Click Reset and check screen. The temp will turn to def in a second . As showed
above , the extruder temp is -50.9 , means thermistor cannot detect temp.

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Step 2 . Change wires of E_T , B_T port and click Reset , check screen

If Step 1 & 2 both shows abnormal extruder temp , you need to replace extruder
thermistor; If Step 1 & 2 both shows abnormal hotbed temp, you need to replace
hotbed thermistor;

If Step 1 shows abnormal extruder temp while Step 2 shows abnormal hotbed
temp , or Step 2 shows abnormal extruder temp while Step 1 shows abnormal
hotbed temp, you need to replace mainboard.

4. Extruder Temp Doesnt Rise

Step 1 . Check Mainboard

Step 2 . Check Extruder

a. Screen Operation

Quick Settings Preheat PLA The screen will

show the extruder is preheating.

b. If D5 indicator doesnt light on , you need to

replace mainboard .

c.If D5 indicator lights on , please check End port

D5 connection . If the connection is good , you need
to replace extruder heating pipe.

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5. Hotbed Temp Doesnt Rise

Step 1 . Check Screen Operation

Step 2 . Check hotbed connection

a. Screen Operation

Quick Settings Preheat PLA

b. Check D4 indicator .If the it doesnt

light on , you need to replace a
mainboard; if D4 indicator lights on ,
please check BED port connection .
If no connection problem , you need
D4
to replace a hotbed.

6. Motor Issue

Step 1 . Motor Test

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 Example: Before exchange , X Pos.Fast ,X motor is abnormal . Y Pos.Fast, Y
motor is good. Change X, Y motor connection , X Pos.Fast, Y motor is
abnormal. Y Pos.Fast, X motor is good. You need to replace a mainboard; or
X Pos.Fast , Y motor is good. Y Pos.Fast, X motor is abnormal, you need to
replace X motor.

7. Limited Switch Issue

Step 1 . Limited Switch Test

Example: X Limited Switch Testing

Before Clicking

Limited Switch

After Clicking

Limited Switch

Before Exchange:

Choose X Pos.Fast , test X Limited Switch:

Abnormal; Choose Y Pos.Fast , test Y Limited
Switch: Normal
Y_Stop X_Stop
After Exchange:

If Choose X Pos.Fast , test Y Limited Switch:

Abnormal; Choose Y Pos.Fast , test X Limited
Switch: Normal. You need to replace a
mainboard.

If Choose X Pos.Fast , test Y Limited Switch:

Normal; Choose Y Pos.Fast , test X Limited
Switch: Abnormal.You need to replace a
limited switch.

You can use same method to test other

limited swtich.

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8. SD Card Issue

FAQ: No Print file Option When SD is correctly installed

Step 1 . Test SD card if it can be recognized by PC and store files.

Step 2 . Reinstall SD card for several times to ensure SD card is correctly installed.

If PC cant recognize SD card , you need to replace a SD card;If PC can

recognize SD card and you can store files in SD card, move to Step 2 . If there is
still no Print file Option , you need to replace a mainboard.

If the SD card & Hotbed is good , therell be Print file Option

9. Online Printing Issue

Please ensure the printer can use SD card to offline printing and all functions are OK.

Question 1 : repetier fail to connect

Step 1 . Check on PC if it can find CH340G

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 Check on PC if there is USB
SERIAL . If not , please find
the file in SD card and install
it .

Question 2 : repetier connected , but fail to control the printer

Step 1 . Confirm repetier is correctly set

It depends on CH340G
code

Open repetier , open Printing

seting , the correct setting is info
above.

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Step 2 . Open Toggle Log to check if there is any problem

Open the option

below to record.

Check the info if its

normal . If not , you need
to replace a mainboard.

10. Extruder/Hotbed Temp Inconsistent

Step 1 . Thermistor test

Extruder Temp Hotbed Temp

As showed in the picture , the

extruder & hotbed temp should
be consistent with indoor temp ,
but now the extruder temp is
175.

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Step 2 . Change wires of E_T , B_T port and click Reset , check screen

If it shows abnormal extruder temp , you need to replace extruder thermistor; If it

shows abnormal hotbed temp, you need to replace mainboard.

(If the hotbed temp is abnormal, please do test refer to methods above)

11. Extruder / Hotbed Temp Keeps Rising After the Boot

Question: The extruder / hotbed temp keeps rising after booting with no operation

Step 1 . Extruder temp check

Check D5 indicator , if its on ,

D5 turn off the printer and restart , if
D5 indicator is still on , you
need to replace a mainboard.

Step 2 . Hotbed temp check

Check D4 indicator , if its on ,

turn off the printer and restart , if
D4 indicator is still on , you need
D4
to replace a mainboard.

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