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Queue Management System
& Digital signage
Benefits
Among the many benefits that we can offer by integrating Actual maps of the counters where the customers should go
queue management with Digital Signage, the following can when it is there turn can be displayed. In this way, in large areas,
be highlighted: the customer is always attended to and knows where go, thus
streamlining and improving customer service and care.
For the customer
Entertaining the customer with content interspersed with
the appearance of the queue management numbers. In
Perception of waiting time is dramatically reduced by offering
this way, the appearance of news, information on weather,
information and entertainment content in the meantime.
culture, interesting things etc. can be displayed with
numbers that indicate when it is their time to be served.
The display of numbers and wait times become much
It again reinforces the idea that the waiting time in the
more attractive and can be customized at the will and
establishment is much less.
convenience of each client. Customers go beyond looking
at a few simple red numbers that shows turns as these
numbers are integrated into a more attractive, humane
and, ultimately, less boring image.
135 / 75
Queue Management System
& Digital signage
Benefits
Among the many benefits that we can offer by integrating Customer loyalty through corporate communication, presenting
queue management with Digital Signage, the following can the employees who are going to attend them to give a more
be highlighted: personalized service.
While your customers wait and look out for their turn, digital In addition, digital media become anonymous sellers that work
signage becomes an ally to promote action. Marketing 24/7 for the retailer so that the customer is always aware of the
can play an important role in those dead gaps and can latest information.
now be completed with information from complementary
products and services offered in the same location,
encouraging cross-selling of products and services (e.g. in
a car workshop, while waiting to be seen by a mechanic
to check the car, it is a good time to report on offers on
wheels, complementary products to the service or even
car insurance). The consumer can even be encouraged
to interact with the screens while waiting, sending text
messages on their opinion about the service, encouraging
downloading of a product through a QR code, etc.
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