WWIMS User Guide for WWID, Provisioning, Modifying Info & Reports

WWIMS User Instructions for Create New WWID,
Provisioning or Access to Applications, Modify

WWID information and Reports
1 Introduction .......................................................................................................................... 2
2 Create New WWID .............................................................................................................. 3
2.1 Process Overview .......................................................................................................... 3
2.2 Request a New WWID .................................................................................................. 4
2.3 Approve or Deny a Request ........................................................................................ 13
2.4 Tracking a Request ...................................................................................................... 16
3 Provisioning or Access to Applications ............................................................................. 17
3.1 Process Overview ........................................................................................................ 17
3.2 Request Access to Applications .................................................................................. 18
3.3 Approve or Deny a Request ........................................................................................ 20
3.4 Tracking a Request ...................................................................................................... 21
4 Modify WWID Information ............................................................................................... 23
4.1 Process Overview ........................................................................................................ 23
4.2 Update Information ..................................................................................................... 24
4.3 Approve or Deny a Request (for name change and manager change) ........................ 30
4.4 Tracking a Request (for name change and manager change)...................................... 33
5 Reports ............................................................................................................................... 35
5.1 Report for Manager: View Requests History .............................................................. 35
5.2 Report for Application Owner: View Requests History ............................................. 37
5.3 Account Verification Report ....................................................................................... 38
5.4 Resource Accounts Status Report ............................................................................... 40
1 Introduction
This document provides detailed user instructions on how to navigate through the WorldWide
Identity Management System (WWIMS) application for following features.
Create New WWID ability to request and create new World Wide Identifier (WWID) for non-
Employees.
Provisioning or Access to Applications. ability to request access to some of the key and
common applications.
Modify WWID information ability to update WWID attributes.
Additional information on all WWIMS features may be found at

http://help.cummins.com/hccintra/WWIMS/home.html.
Please do not click on the Back or Forward buttons on the browser while using
WWIMS.
WWIMS User Instructions 2 of 41

2 Create New WWID
2.1 Process Overview
Any person who needs access to information systems within Cummins needs a WWID. A WWID
is assigned to Employees, Contingent Workers, Suppliers, Joint Ventures and Distributors.
You can create WWIDs via WWIMS for all non-Employees.
Exception:
Employee WWIDs are created through OneSource. HR team has almost completed rolling
out OneSource across most countries where Cummins is present. Only the WWIDS for
employees at the few countries where it has not been implemented will be created and
managed via WWIMS.
WWID creation can be requested, approved and tracked through the WWIMS web application.
You can request for access to a few basic resources while requesting a WWID.
Anybody can request for WWID for another person after logging into WWIMS. During new
WWID request, the user can also request for access to applications. To view the list of
applications that can be requested through WWIMS, go to
http://help.cummins.com/hccintra/WWIMS/provisioning_supported_apps.pdf
Every WWID request has to be approved by a Cummins Employee of professional type.

(Exception Distributors.) The WWIDs manager has to approve if the request is not from the
manager. The WWIDs managers manager has to approve if the request is from the manager or if
the manager is not a Cummins Employee.
WWIMS sends an email to the manager requesting his approval. If the approval is not received in
the next 2 weekdays, the manager is sent a reminder mail. At the same time, the request is also
escalated to next level manager who can also approve/ deny. If the approval is not received in the
next 8 weekdays after the reminder, the request is cancelled and the requester is notified.
After successful creation, the manager receives an email with the new WWID and password details
for LDAP / Cummins Online Login.
The request can be tracked by the requester through the View Requests You Have Submitted
link under Work Items menu.

2.2 Request a New WWID
2.2.1 Login to WWIMS
Navigate to https://wwims.cummins.com in an Internet browser and log in using your WWID
and Cummins Online (LDAP) password.
2.2.2 Click on Create a new WWID link Under Manage WWIDs menu,
2.2.3 Enter the Name and click on Continue

Enter the First, Middle and Last Name of the person for whom the WWID is being requested.
Detailed explanation of what constitutes First, Middle and Last Name is shown on the screen.

2.2.4 Review existing WWIDs with similar names
This screen is displayed only if there are matching records with the same first name and last name.
Please review each WWID on this screen to ensure that you are not creating a second ID for the
same person. Click on each WWID to see more detailed information. Best way to check is to ask
the new person whether he has ever worked at Cummins.
If the person already has a WWID but is Inactive (the status column set to I) then click Cancel
and end this flow. You have to reactivate the account via Reactivate/Deactivate a WWID link
under Manage WWIDs menu.
If the person already has a WWID but needs some changes to the WWID profile like a change in
Person type or manager then click cancel and end this flow. You have to make changes via View
or Modify WWID Information link under Manage WWIDs menu.
If none of the WWIDs belong to the person then click on Continue.
2.2.5 Select Person Type and click on Continue

Person type denotes the kind of relationship of the WWID with Cummins Inc. Detailed
descriptions of each Person type are provided on the screen.

2.2.6 Enter WWID Attributes and click on Continue
This screen is displayed based on the Person type selected in previous step.

For, Contingent Worker, the screen appears as below. It is followed by another screen to collect
Assignment information.
If the person type is North American Distributor, then user is requested only for Country,
Location and Distributor Name.

For Non-North American Distributor

For all other person types, the screen appears as in the Figure
If you know the Managers WWID, it can be directly entered else, you can search for it by clicking
on the button next to the field and searching for the manager by name. The search displays only
the WWIDs of those people who can be assigned as managers.

2.2.7 Select applications and click on Continue
You can request for a resource / application by selecting applications from the left box and adding
them to the right box.
The list of applications displayed may change based on the person type of the WWID.
Note: This screen is not shown for Non-Person type WWID

2.2.8 Enter application attributes and click on Continue
Some applications may need more information to grant access. This information is requested on
this screen. If the applications you requested do not need any further information, this screen is
not displayed.
2.2.9 Review request and click on Continue

Displays all information entered during the request.

2.2.10 Confirmation screen
This is shown to requester after the request has been routed for approval.

2.3 Approve or Deny a Request
The approver and delegates (if any) will receive an email, requesting approval for the request.

2.3.2 Click on View Your Pending Approvals or Tasks link under Work
Items menu
2.3.3 Select the request

The process name for such request will be Cummins Create WWID.
Description provides the information like name and person type of the new hire.

2.3.4 Approve or deny the request.
Either the whole request can be approved or denied. Comments/Reasons are mandatory during
denial. These are sent to requestor.

2.4 Tracking a Request
Requests submitted can be tracked only by the requestor.

2.4.2 Click on View Requests You Have Submitted link under Work
Items menu.
2.4.3 Track the request

Before approval, the request can be tracked as a single request. After the request is approved,
WWID request and applications requests can be tracked separately. Description field denotes the
type of resource provisioning.
Click on Refresh button to refresh the page and view latest status.

3 Provisioning or Access to Applications
Anyone can request access to the applications for himself/herself or for someone else. To view
the list of applications that can be requested through WWIMS, go to
http://help.cummins.com/hccintra/WWIMS/provisioning_supported_apps.pdf. The request can
be made for active WWID only. Also, for Non-Person WWID, applications access cannot be
requested through WWIMS.
For Employee WWIDs, access to applications can be requested one day after the manager and
other information like location, BU entered in OneSource.
Approval from Manager or/and application owner is needed before account access can be
granted. WWIMS sends an email to the manager requesting his approval. If the approval is not
received in the next 2 weekdays, the manager is sent a reminder mail. At the same time, the
request is also escalated to next level manager who can also approve/ deny. If the approval is not
received in next 8 weekdays after the reminder, the request is cancelled and the requester is
notified.
For applications that are auto provisioned by WWIMS, the manager receives an email with login
details. For others, requestor receives a ticket number from Remedy.
The request can be tracked by the requester through the View Requests You have Submitted
link under Work Items menu.
Note: WWIMS automatically provisions some accounts for Employees. Details provided in below
table.
Employee Type Location Accounts that are

provisioned automatically
Professional Employees US CED-Windows, Lotus Notes,
Remote/VPN/Wireless and
Talk code.
Professional Employees Non US CED-Windows, Lotus Notes
and Remote/VPN/Wireless
Office Employees Globally CED-Windows, Lotus Notes
Interns US CED-Windows, Lotus Notes
SHOP Employees Southern Indiana CED-Windows
These accounts are provisioned within 30 days before their start date in Cummins. Manager does
not need to request and approve these account requests.

3.2 Request Access to Applications
3.2.2 Click on Get Access to Applications/ Resources link under Manage

WWIDs menu
3.2.3 Search, Select the recipient WWID and continue

Only active WWIDs can be searched. Also non-person WWIDs are not displayed in the search
results.

3.2.4 Select applications and click on Continue
You can request for a resource / application by selecting applications from the left box and adding
them to the right box.
The applications list displayed may change based on the person type of the WWID.
3.2.5 Enter application attributes and click on Continue

Some applications may need more information to grant access. This information is requested on
this screen. If the applications you requested do not need any further information, this screen is
not displayed.

3.2.6 Review request and click on Continue
Displays all information entered during the request.
3.3 Approve or Deny a Request

The approvers and delegates (if any) will receive an email, requesting approval for each
application.

Items menu

3.3.3 Select the application request
Process name for such requests will be Cummins Resource Provisioning Approval
Description will provide the information like which approval is this, recipient WWID and
application name.

Comments/Reasons are mandatory during denial. These are sent to requestor.
3.4 Tracking a Request

Requests submitted can be tracked only by the requester.

Items menu.

Each individual application request can be tracked. Description field denotes the type of
resource.

4 Modify WWID Information
This link can be used to update the common WWID attributes like Name, Person type, Manager,
Business Unit (BU), Booking Code (BC), Responsibility Code (RC), Customer Number, Country,
Location etc.
WWIMS only allows updating the information for non-Employees. Information for Employees in
OneSource needs to be updated in OneSource.
The attributes that can be updated depends on the person type of the WWID and the logged in
user.
For details on who can update what, please refer the table below.
Attribute name Who can Approval Completion Important Information
request/update needed from notification
Name WWID owner Manager or one Requestor i.e. Name changes on CED, Notes,
level up manager WWID owner Mainframe or any other system
if manager is not needs to be requested through
Professional useraccountrequest form.
employee.
Email address WWID owner N/A N/A Email address is updated in
(only if non- LDAP only.
Cummins email For Non-NA Distributors, it is
id) also updated in Distribution
portal.
Gender (only for WWID owner, N/A N/A This field is only for CWK.
CWK) Current manager/One
level up manager.
Current manager/one New manager Requestor - In case of distributors (NA
level up manager and Non-NA), manager change
Any WWID eligible to Current manager Requestor is associated with
be a manager for that company/entity change. Any
person type. active WWID can request this.
Manager
Approval is only required from
(in case of
approver of new
distributors, it is
company/entity.
company/ entity
- For other person types, if
change)
logged in user is not a current
manager but eligible to be a
manager then he/she can only
PULL the WWID to
himself/herself.
Person type Current manager/one New manager, if Requestor Person type change from Non-
level up manager manager changes Person to any other person
as part of this type or vice versa is not
change. Else, no allowed.
approval.
Other Current manager/one N/A N/A

information (BU, level up manager
BC,RC, Country,

location,
customer code,
mailstop, CWK
Subtype (only
CWK),
assignment details
(only CWK), Job
responsibility(onl
y CWK,
organization (only
CWK)
Distribution Current manager/One N/A N/A
Portal Entity level up manager
profile (for other
than Non-NA
Distributors)
Note: Wherever managers approval is required, the request is escalated to next level manager if
not approved/ denied in 2 weekdays. The next level manager can also then approve/ deny before
it times out in next 8 days.
4.2 Update Information

4.2.2 Click on View or Modify WWID Information link under Manage

WWIDs menu

4.2.3 Search, Select the recipient WWID and continue
4.2.4 WWID details screen and actions available.

Information displayed and buttons available on this screen depends on the logged in user and
person type of the recipient.
Use the buttons available at the bottom of the screen to modify the WWID information.
For details on who can update what and approval flows for each of these changes, refer the table
in section 4.1
Screens for Supplier/JV/non-OneSource Employee, non-person etc person type WWID.

Note:
a) Screens for CWK person type will have some additional CWK related attributes but looks very
similar.
b) For non-person type WWID, Person Type change is not allowed.
If user himself logs in to WWIMS, he/she will see screen similar below.

If a manager logs in to WWIMS and search a WWID reporting to him/ her. He/ she will see
screen similar below.

Screens for North American (NA) Distributor person type WWID
1. If user himself logs in to WWIMS.

2. If Manager logs in to WWIMS and search a WWID reporting to him/her.

Screens for Non-North America Distributor person type WWID
1. If user himself logs in to WWIMS.
2. If Manager logs in to WWIMS and search a WWID reporting to him/her.

4.3 Approve or Deny a Request (for name change and manager
change)
The approver and delegates (if any) will receive an email, requesting approval for each
application.


Items menu
4.3.3 Select the appropriate request

Name change request:
Process name will be Cummins Update Name.
Description describes the approval type, current name and WWID of the recipient
Manager Change request

Process name will be Cummins Update Manager Approval.
Description describes the approval type, current name and WWID of the recipient

Comments/Reasons are mandatory during denial. These are sent to requestor.
Name change request
Manager change request

4.4 Tracking a Request (for name change and manager change)
Requests submitted can be tracked only by the requester.

Items menu.

Name Change Request
Manager Change Request

5 Reports
5.1 Report for Manager: View Requests History
This report is only available for managers. It provides WWID creation and account
provisioning requests history and status for their direct reports.
Report is available under Work Items tab.
Requests can be searched using:

1) Specified period (from and to date) for the submission date.
2) For specific WWID or all
3) Request status
4) Request type.

Report can be exported to excel.
a) Screen shot for request type as Account Creation.
b) Screen shot for request type as WWID Creation.

5.2 Report for Application Owner: View Requests History
This report is only available for application owners (as per configuration in WWIMS). It
provides provisioning requests history and status for their application(s).
Report is available under Work Items tab.
Requests can be searched using:

1) Specified period (from and to date) for the submission date.
2) For specific WWID or all
3) Request status
4) Resource name (will only display resources/applications that the user owns).

5.3 Account Verification Report

This report is only available for selected group of people. It provides account status for
specific set of users/ WWIDs for the resources like LDAP, LDAP Ext, CED Windows,
Notes, OneSource and Oracle Financials.
Report is available under Access Reviews tab.

Report is displayed for provided list of WWIDs.
Along with account status for few major resources, it also displays other columns like Full Name,
WWID status, Manager WWID and Name, Person type, Identity Manager Status, New Hire Type,
WWIMS Security Profile Exists etc.

5.4 Resource Accounts Status Report
This report is only available for selected group of people. It provides list of all user accounts
on a specific resource.
Report is available under Access Reviews tab.
Report is displayed for the selected resource and WWID status (All, Active or Inactive).
Report cannot be displayed on screen. Only available option is Export/ Download to Excel.
Along with user accounts on the selected resource, it also displays columns like Full Name,
WWID Status, Resource Account Name and Identity Manager Status.


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WWIMS User Instructions for Create New WWID,

Provisioning or Access to Applications, Modify

Additional information on all WWIMS features may be found at

WWIMS User Instructions 2 of 41

You can create WWIDs via WWIMS for all non-Employees.

Every WWID request has to be approved by a Cummins Employee of professional type.

WWIMS User Instructions 3 of 41

2.2.3 Enter the Name and click on Continue

WWIMS User Instructions 4 of 41

If none of the WWIDs belong to the person then click on Continue.

2.2.5 Select Person Type and click on Continue

WWIMS User Instructions 5 of 41

WWIMS User Instructions 6 of 41

WWIMS User Instructions 7 of 41

WWIMS User Instructions 8 of 41

WWIMS User Instructions 9 of 41

Note: This screen is not shown for Non-Person type WWID

WWIMS User Instructions 10 of 41

2.2.9 Review request and click on Continue

WWIMS User Instructions 11 of 41

WWIMS User Instructions 12 of 41

2.3.1 Login to WWIMS

2.3.3 Select the request

WWIMS User Instructions 13 of 41

WWIMS User Instructions 14 of 41

2.4.1 Login to WWIMS

2.4.3 Track the request

WWIMS User Instructions 16 of 41

Employee Type Location Accounts that are

WWIMS User Instructions 17 of 41

3.2.2 Click on Get Access to Applications/ Resources link under Manage

3.2.3 Search, Select the recipient WWID and continue

WWIMS User Instructions 18 of 41

3.2.5 Enter application attributes and click on Continue

WWIMS User Instructions 19 of 41

3.3 Approve or Deny a Request

3.3.1 Login to WWIMS

WWIMS User Instructions 20 of 41

3.3.4 Approve or deny the request.

3.4 Tracking a Request

WWIMS User Instructions 21 of 41

3.4.3 Track the request

WWIMS User Instructions 22 of 41

Other Current manager/one N/A N/A

WWIMS User Instructions 23 of 41

4.2 Update Information

4.2.2 Click on View or Modify WWID Information link under Manage

WWIMS User Instructions 24 of 41

4.2.4 WWID details screen and actions available.

Screens for Supplier/JV/non-OneSource Employee, non-person etc person type WWID.

WWIMS User Instructions 25 of 41

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2. If Manager logs in to WWIMS and search a WWID reporting to him/her.

WWIMS User Instructions 29 of 41

4.3.1 Login to WWIMS

WWIMS User Instructions 30 of 41

4.3.3 Select the appropriate request

Manager Change request

WWIMS User Instructions 31 of 41

Manager change request

WWIMS User Instructions 32 of 41