SKILLS PROFILE

A professional consultant with a diverse skill set gained in the high-tech industry. Broad
network, system, application and performance management product experience combined with
diverse UNIX Administration skills has been applied in the design and the implementation of
managing large Enterprise Networks, Systems and Applications.
Business Skills Technical Skills
IT Management UNIX System Administration: HP UX, Solaris, Linux
Team Leadership HP-OpenView Network, System and Application
New product development, planning Management Platform; OpsBridge, BSM; Oracle EM
negotiating, influencing and delivery HP OpenView/Microfocus Tools: OMi, Site Scope, OB
Project planning/reporting Reporter, OB Connectors, OMU/OML/OVW, NNMi 9.2
Project leading/executing with iSPI for Metrics, QA, OV Agents; ManageX,
Service, Incident, Change Mgmt NetMetrix, Perf. Manager, Perf. Insight, Service.
Excellent presentation skills Information Portal, GlancePlus, Service Navigator, OVPI,
Collaboration with many teams Reporter, Internet Services, BPM, Smart PlugIns for
Creating processes, procedures and Oracle, Sybase, PeopleSoft, WebLogic, MQ, XP 512, OS
policies High Availability- HP MC/ServiceGuard, PRM, Veritas
Understanding Company Culture CS, Sun Cluster
Team-based organizational design Backup Management: Veritas NetBackup, OmniBack II
Training C , Shell Programming, TCP/IP
Technical documentation developing System Performance Analysis/Management
HP-UX and SUN various hardware class, Hitachi
Recent courses/certifications Freedom Storage 9960, Brocade SilkWarm 6400, 12K
HP UCMDB Fundamentals training and 24K, LTO Library, SAN Data Gateways
HP OMi 10.x Advanced training HP ECS Designer, SCOM, IBM Director, Splunk, Granite

PROFESSIONAL EXPERIENCE
Working on many large Enterprise level network/systems/applications management projects for
H P, IBM, telecom companies like T-Mobile, Rogers, Cogeco, Qwest and Nortel Networks,
financial institutions like Fairfax, Omers, Montreal Bank (Nesbitt Burns), Toronto Dominion Bank
(TDS), CIBC, outsourcing/hosting companies: EDS Innovations, BCE Emergis and ISM utilizing
HP OpenView, IBM Tivoli, MS SCOM and Unix Administration together with management skills.

Selected Accomplishments:

Jan 2017 August 2017 TD BANK GROUP, Toronto, Canada

Monitoring Specialist (Contract)
As a team member, replaced monitoring of 1200 Win 2003 branch servers from SCOM
2007/Tivoli ITM 5/IBM Director to SCOM 2012/Tivoli ITM 6 (Win 2012)
Improving/documenting complex Processes, Procedures for server migration/monitoring

Aug 2013 July 2016 T-Mobile, Parsippany, NJ, USA

Systems Design Engineer (Contract)
As a team member, architecting, maintaining and optimizing/troubleshooting monitoring of T-Mobile
network, using OMU/OML, OMi, NNMi, SiteScope, PM, BSM Op. Agents
Developing/documenting complex Processes, Procedures and Policies for monitoring thousands
servers, network devices, applications in very complex and dynamic T-Mobile infrastructure
Upgraded/patched all OMU/OML env. (LAB, DEV, STAGE, PROD) to versions 9.11 and 9.20 Upgraded
OMi to ver. 10 - Integration with OML; Integrated OEM with OML
 Dealing (negotiating, consensus building) with many T-Mobile vendors to develop/implement the best
monitoring solutions for their requirements within T-Mobile framework and to meet established SLA

Feb 2013June 2013 PCD Solutions (working for Rogers Communications)

Montreal, Canada
Network Monitoring Engineer (Contract)
As a team member, replacing old network monitoring/reporting infrastructure (OVPI, NNM7 and ITNM)
with NNMi 9.2 (with iSPI Performance for Metrics, QA, in multiplex NPS env.)
Planning, administering, maintaining, and transferring existing network reports from OVPI to NNMi
architecture.
With HP troubleshooting, testing, patching quite unique Rogers NNMi Architecture: NNMi, iSPI for QA,
iSPI Performance for Metrics, in multiplex NPS environment
Preparing NNMi Training Manual for Rogers NOC operators

May 2009 January 2013 CANADIAN IMPERIAL BANK OF COMMERCE (CIBC)

Toronto, Canada
Infrastructure Engineer HP Software Specialist (Contract)
As an GSME (Global System management Engineering) team member involved in activities like:
Architecting, planning, developing, testing many solutions/projects/processes and procedures for
improving current enterprise level monitoring of CIBC IT infrastructure,
Evaluating existing CIBC monitoring solution and architecting/engineering transition to new one,
With HP representatives, interviewed all main CIBC departments engineers to define monitoring needs
for different groups in the bank: Network/Hardware/OS/Application/Appliance
With HP we are directing/architecting new Service Monitoring Management solution for CIBC
Transitioning OMW8/OMU8/NNM7/Report to OML9/NNMi9/BSM9, BAC, DBSPIs, SCOM, OEM
Installing, setting up, integrating: OML9, NNMi 9, BSM 9, SCOM 2007, BAC, SPIs, OEM
Planning, documenting, leading the upgrade of thousands of OV/Performance agents from old DCE to
new HTTPS OV Agents and introducing/certifying in CIBC OA 11
Developing/testing/deploying hundreds of templates/policies for Hardware/OS/Apps monitoring
Setting SNMP monitoring by NNM for appliances, network devices and UNIX and Win servers
Integrating/standardizing Element Managers like IBM Director, OEM into HP Software framework

June 2008 May 2009 COGECO, Burlington, Canada

OpenView Specialist (Contract)
Implementing Phase 1 of new OV Architecture that will cover monitoring by NOC of entire Cogeco
infrastructure: hundreds routers, switches, DWDMs, optical network devices, servers, VLANs, hundreds
thousands Cable Modems and Digital Boxes for main four services Cogeco offers: Internet, VoIP,
Digital TV and Analog TV
Integrating within new OV Architecture all existing Element Managers Cogeco is using: Cisco Works,
BTS, CMTS, HERM, PathTrack, NCS, Seldon/Continuity, IMCI, in House built monitoring scripts/tools
Replacing old OV infrastructure with new one running on HA Sun Cluster and HA Red Hat hardware
platforms with the latest HP OV products: OMU, PM, SiteScope, Reporter, NNM, Agents, (testing and
production environment) utilizing and adjusting old monitoring templates
Developing SiteScope points monitoring as a replacement for old OVIS target monitoring
As a team member developing the Plan for Project implementation
Developing Processes and Procedures for testing and day to day operation for all products
Documenting all installation steps, maintenance procedures, responsibility roles
Developing processes and documentation for all changes and change requests

Jan. 2008 June 2008 CANADIAN IMPERIAL BANK OF COMMERCE (CIBC)

Toronto, Canada
 OpenView Specialist (Contract)
As an GSA (Global System Administration) team member involved in day to day tasks monitoring CIBC
infrastructure: involved in more than 20 different projects,
Fixed and documented almost all current problems with OpenView and Performance Agents across
CIBC in PROD, DEV, UAT and DR environments
Helped in upgrading the whole OV server infrastructure from ver. 7 to ver. 8

Aug. 2007 Dec. 2007 COGECO, Burlington, Canada

OpenView Specialist (Contract)
Evaluating existing OV monitoring solution in Cogeco
Interviewed all departments representatives and engineers to define monitoring needs for different
groups in Cogeco
Proposing new OV architecture that will cover monitoring of entire Cogeco infrastructure: hundreds
routers, switches, DWDMs, optical network devices, servers, VLANs, hundreds thousands Cable
Modems and Digital Boxes on the user side, hundreds Commercial Customers; with BAC: SLM and
Dashboard/Service View for four basic services Cogeco offers: Internet, VoIP, Digital TV and Analog
TV; based on uCMDB
Integrating within new Architecture OV tools with all existing Element Managers: Cisco Works, BTS,
CMTS, HERM, PathTrack/ClearPath, NCS, Seldon/Continuity, IMCI, in House built monitoring
scripts/tools
Developing Processes and Procedures for Project implementation
Outlining OVPI reporting for Cogeco Infrastructure and Commercial Customers with different Report
Packs
As a team member, developing implementation plan and financial structure

Nov. 2001 Aug. 2007 TD BANK GROUP, Toronto, Canada

OpenView Specialist (SAN environment) (Contract)
As a member of Migration Team, planning, setting up, troubleshooting, testing, documenting migration
from HP OVO to IBM Tivoli monitoring for over 250 Solaris and Linux Servers, over 100 Network
Devices, complete SAN devices; performance monitoring
Architecting/Planning/Testing/Implementing/Documenting OpenView Solution for monitoring networks,
systems and applications in the SAN environment consisting of HDS Freedom Storage Lightning
9960/9980, Brocade SilkWarm 3800, 6400, 12K & 24K Switches, Cisco switches, IBM LTO 3584 Tape
Library, SAN Data Gateways 2108-R03, hundreds of SUN, SLES Linux and W2K Servers with different
applications (Production and BRP site).
Architecting/Testing/Implementing Performance Trending/Analysis for over 200 Solaris and Linux
Servers utilizing Performance Manager and in-house developed graphing tool
Setting up and installing OVO 8.1 on SUN Solaris
Setting up and installing OVO 7.1 on Veritas clustered SUN Solaris boxes and migrating all
configuration data from OVO 6.1 to OVO 7.1
Administering SUN Solaris Servers and Oracle DB running behind HP OVO
Setting up/customizing OV Performance Insight for trending analysis and alarming over trending, Perf.
Agents, Performance Manager, PerfView, OV Reporter, Service Information Portal, Internet Services
Installing/customizing Compaq Insight Manager, SPIs for Oracle, Sybase, MS SQL, Exchange, SMS,
PeopleSoft, BEA WebLogic Server, SPI for HP XP 512 Storage (used on Hitachi Systems!) for
monitoring SAN environment
Set up/customizing monitoring of Veritas NetBackup, Veritas clusters on SUN, SunFire E12000,
Set up/customizing SNMP monitoring of HDS 9960, Brocade, HP Blade switches, Cisco DWDM
Evaluating SAN Mgmt solutions: HP Storage Area Manager, Veritas SanPoint Control, Hitachi
HiCommand, Veritas NetBackup and integrating them with HP OVO
Installing/Setting up/customizing Veritas SPC (SanPoint Control) for SAN management
Set up/customizing monitoring of hundreds Cisco switches and routers

July 2000 Sep. 2001: CENTURYLINK (formerly QWEST), Denver, USA

 Enterprise Management Consultant (Contract)
As a member of Migration/Deployment team installing, setting up, troubleshooting, testing,
documenting, deploying, in distributed OpenView MOM environment, VPO/NNM and VPIS Servers for
Cyber Centers across the country
Migrating customers from old to the new Architecture (OV MOM environment; ITO 5.3 to VPO 6.0)
deploying, setting up VPO and MWA agents

May 2001 July 2001 FAIRFAX FINANCIAL HOLDINGS LIMITED, Toronto, Canada
Unix Administrator (Contract)
Administering/Installing/Upgrading/Capacity planning for SUN Ultra, Netra, E420R and E4500 boxes
with A1000/D1000 Disk Arrays
Intranet (iPlanet, Coreport, RiskVault, Siebel applications) performance monitoring & testing
Testing/recommending NetAppliance NAS/SAN solution (NetFiler) for Unix/NT mixed env.
Compared Sun Cluster 3.0 and Veritas Clustering solutions for E420R (A1000) with Oracle DB
Recommended backup solution for the entire environment

Mar2001 May2001 CENTURYLINK (formerly QWEST), Denver, USA

Enterprise Management Consultant (Contract)
As a member of SWAT Team installing, setting up, troubleshooting Cyber Centers for networks and
systems Enterprise level monitoring across the country. In distributed OpenView MOM environment
building and testing: Network&Internet System Managers (VPO, VPO Performance Manager/Agents on
HP-UX 11.0 Service Guarded L-class Servers), Polling Engines (NNM running on A-class box) and
VPIS, VP Reporter and VPO Manager Agents running on HP NetServers LC 2000r (NT/W2K)

Dec 2000 Feb 2001 NEXINNOVATIONS (formerly EDS Innovations), Toronto, Canada
OpenView Integrator (NT environment) (Contract)
Architecting/Building OpenView Solution for monitoring pure NT environment integrating Network Node
Manager, CiscoWorks, ManageX, Veritas Net Backup solution, Infinity Director and TelAlert for
monitoring Hardware/OS/Network level and Exchange, SQL Server, IIS applications. All applications
running on IBM NetFinity Servers within outsourced environment.

Aug 2000 Dec 2000 NORTEL NETWORKS, Brampton, Canada

Unix Administrator (Contract)
As a team member building OpenView distributed Enterprise Solution for monitoring Nortel e-Business
IT infrastructure: planning, installing, setting up and implementing IT/O templates, MeasureWare,
TelAlert, ANF, SPI for Oracle, PerfView, ManageX
Architecting ITO Firewalls monitoring solution for HP, SUN, NT - Raptor and FireWall-1

May 2000 Aug 2000 HEWLETT PACKARD (working for BCE EMERGIS), Toronto, Canada
Unix Administrator (Contract)
As a team member building OpenView distributed Enterprise Management Solution for monitoring BCE
Emergis IT environment (HP-UX, SUN, AIX, NT, Tandem): planning, installing, setting up and
implementing HP-UX, NNM, IT/O (clustered), MC ServiceGuard, MeasureWare, PerfView, TelAlert,
ManageX, SPI for Oracle, MS Exchange
Troubleshooting DNS and TCP/IP networks for different organizations within BCE Emergis

Oct. 1999 May 2000 Omers Toronto, Canada

Unix Administrator (Contract)
Architecting/setting up/implementing the solution for monitoring Omers systems (hardware, OS,
applications and network) utilizing : OpenView ITO, NNM, ManageX, MeasureWare, PerfView,
OpenView SPIs for Oracle and Sybase, TelAlert
Architecting/Implementing the enterprise backup solution using HP OmniBack II (Environment: NT,
 SUN, HP-UX with SQL Server and Oracle DBs)
Administering/Performance monitoring/Capacity planning/Upgrading Unix boxes
Planning/setting up physical relocation of OpenView and OmniBack II boxes

March 1997 Oct. 1999 HEWLETT PACKARD (working for BMO NESBITT BURNS), Toronto,
Canada
Unix Administrator (Contract)
Planned/architect/tested/implemented the solution for monitoring Nesbitt Burns RIS systems (hardware,
OS, application and network levels) using different HP OV tools: IT Operations, Network Node
Manager, PerfView, MeasureWare, GlancePlus, NetMetrix, Smart PlugIns for Oracle
Administered HP-UX environment planning/specifying S/H solutions/upgrades
Monitored/analyzed HP systems performances and tuned the HP-UX systems
Evaluated Oracle monitoring tools from Platinum and HP (our environment was testing environment for
HP OV SPI for Oracle for six months)
Developed hundreds metrics for monitoring RIS appl. using MeasureWare DSI technology

June 1996 - Dec. 1996 IBM (ISM) Winnipeg, Canada

Unix Administrator (Contract)
As a member of a three person team, I built the HP-UX environment for the IG SA Project: planning,
installing, upgrading, maintaining variety of software packages
Setup and maintained the procedure for systems backup utilizing OmniBack
Monitored/analyzed systems performances and tuned the HP-UX systems
Planned/tested a variety of hardware/software failures in IG SA HP-UX environment
Installed and set up OV ITO for monitoring entire environment

Jan. 1996 - Jun 1996 GlaxoWellcome Canada Toronto, Canada

Internet Analyst (Contract)
Completed the Needs Analysis for the Intranet in GlaxoWellcome Canada
Planned, specified hardware and software; made presentations for the Intranet solution
Developed HTML pages and CGI scripts in MS IIS environment

April 1995 - Jan. 1996 BBM Bureau of Measurement Toronto, Canada

Manager Technical Services
Supervised and organized three computer specialists for software support and hardware maintenance
for 100 PC workstations (Toronto, Vancouver and Montreal offices) 120 terminals attached through the
Terminal Servers to the production environment. (SCO boxes - Toronto and Montreal offices), SUN
based dev. network, as well as two PBXs (Toronto and Montreal)
Administered network with SCO Unix, DYNIX/ptx, Solaris, SUNOS, Novell NetWare
Upgraded and installed OS on SUN, Sequent and SCO Unix; ORACLE Data Base
Planned, specified and justified hardware and software solutions
Installed and setup Cisco ISDN router and a Firewall (Black Hole) for Internet access
Planned and installed LAN connection to the Internet evaluating different packages
Planned WAN over Frame-Relay (Toronto - Montreal LANs)

Sep. 1994 - April 1995 Advanced Computer Training for Engineers Toronto, Canada
Teacher
Developed UNIX (Linux based) courses
Taught UNIX - Linux (UNIX Fundamentals, Administration and Shell programming)

April 1994 - July 1994 Ontario Hydro Toronto, Canada

Computer Analyst
Set up PC Workstations under Novell NetWare 3.11(Project LAN COOP - Standardization
Workstations)
Installed new workstations and standardized set up workstations under Novell NetWare
1991 - 1993 VF-TEL Company (Joint Venture with SIEMENS) Belgrade, Yugoslavia
Computer Systems Manager
Administered HP UNIX Operating System on HP CAD/CAM Workstations
Conducted performance and capacity studies
Optimized system performance and Developed various system routines in SHELL script
Conducted backup and recovery procedures.
Planned, specified and justified hardware and software solutions
Organized system for maintaining and updating documentation
Designed, implemented and developed various applications written in C language
Organized and supervised a team of four computer specialists for software support and hardware
maintenance for 40 PC workstations.
Taught courses related to UNIX, IBM PC-hardware, DOS, WIN

1988 - 1991 VF Company Belgrade, Yugoslavia

UNIX System Administrator
Administered HP-UX Operating System on HP Workstations with CAD/CAM Application
Prepared sites for our workstations planning environment, electrical power, security
Set up, configured and fine tuned the complete UNIX environment:
Monitored and managed System Performance.
Developed test/repair plans and conducted preventive maintenance
Analyzed different technical solutions for a Joint Venture with SIEMENS (DEM 20M project);
responsible for analyses of different technical possibilities (computers & instruments) and made
proposal for top-level management
Developed an adult curriculum for an in-house corporate computer school