NADEEM RIAZ AHMAD

House#19/12, Block-D, Alamdar Road,

Al-Faisal Town, Lahore.

https://pk.linkedin.com/in/nadeem-riaz-a3579414

CAREER SUMMARY
Self-motivated, Hardworking IT professional with divers and in-depth technical knowledge
with managerial experience spanning over twenty (20) years, starting from Field Engineer
to Deputy Manager, IT

DESCON GROUP OF COMPANIES

1- IT Architect, Messaging & Communication System

(April-2014 to Sep-2016)

Administration of Office 365 Messaging & Communication System (LYNC) for 3500+
users globally (8 Permanent Offices & 12 Project sites across Pakistan, overseas
Permanent offices and project sites in Qatar, UAE, Saudi Arabia & Oman etc.)

o Create, Update, Delete Email Accounts using EAC (Exchange Admin Center)
o Password Management (Reset Password, Implement Password Policy etc)
o Mailbox Management (Forwarding, License Assignment, Domain Rename)
o Set & Review SPAM Control Policy (Manage White List, Black List)
o Mail Flow Management through Email Rules to Block specific Email Address,
Domain and/or Abusive words etc
o Trace Email Message to check the delivery status
o Add Inbound/Outbound connectors for SMTP Relaying
o Backup of Resigned O365 staff, Keep a copy of Mail Box to Licensed OneDrive
Space in addition to Local
o Extract & Share to Management the "O365 License Distribution Report w.r.t BU
(Business Unit) for Cost Charging
o Extract "O365 Inactive Users (More than 90 days)" Report, Share with BU IT
Leads, and Delete required Email Accounts to Optimize Licensing
o Create & Manage Online Meeting Rooms
o Extensive use of PowerShell to Manage all O365 Activities in Bulk
o Grant LYNC (Messaging) access to Management and/or Authorized staff
o Add/Remove Registered Domain in O365 Portal (Currently 8 Domains)
o Raise Ticket to Microsoft in case of any Assistance for O365 issues
o Administration of IBM Domino Server for JGCs Correspondence Databases
o Conversion of Lotus Notes (NSF) files to Outlook (PST) using Kernal Tool

Migrated Enterprise wide Lotus Notes Email & Collaboration Databases to Office 365
Email services, Skype for Business and Share Point Portal Services etc.

2- Sr. System Administrator

(Jun-2000 to Mar-2014)

1
 Administration of Lotus Notes Messaging & Correspondence DB Servers.
o Installation & Configuration of Domino Servers for Mail & Correspondence
Databases
o Registration & Management of New Servers, OUs (Organizational Units) & Users
o Management of Distribution Groups
o Create an Organizational Unit Certifier Hierarchy
o Implement the SSL Certificate Authority for Domino Webmail (VeriSign)
o Define Security Settings to set ECLs, encrypt local replicas, and set Mail security
options, and enforce client security settings
o Use the Administration Process to automate user identity changes and to
recertify expired certificates
o Lock out unauthorized users from servers and databases
o Enforce passwords and password changes and institute a custom password
policy
o Recover a lost User ID or forgotten password
o Deploy local replica for Roaming Users
o Track active Notes and other client users to ensure license compliance
o Upgrade Domino Servers & Notes Clients w.r.t Fix Patches and new versions
o Installation, Configuration and Management of Trend Micros IMSS for SPAM
o Replication & Management of Databases between Lahore, Karachi and Japan
o Create new Correspondence Databases in Domino Designer using a predefined
Template for new Projects
o Taking Backup Replica of all Correspondence Databases
o Installation, Configuration and Management of Black Berry (BIS & BES) users
o Installation, Configuration and Management of SameTime (Messenger) Server
o Management of Domino & Notes IDs (Creation, Renewal, Update, Backup,
Restore, Encrypt etc)
o Create & Publish Descons Organizational Address Book
o Review activity logs and take necessary actions, as required
o L2 Helpdesk support for Lotus Notes

Management of Active Directory & Project Servers

o Installation & Configuration of Windows Server starting from NT 4.0 to 2003 &
2008
o Cofiguration & Management of DHCP, DNS, FTP, Files & Print Servers
o Set restriction on Data (Project & Proposal) Servers
o Create Replica of Data Servers using DFS
o Setup and implement Active Directory Policies to restrict USB, Browser settings
and Desktop Screen Savers
o Coordination with Vendors for Hardware Annual Maintenance Agreement.
o Management of Citrix Server (deployed for JGC site office)
o Installation and Management of Virtual Servers (Live & Backups) using VMWare
and/or Hyper-V
o Management of IBM Blade Servers (IBM Server Rack with 14 Blade Servers)

Managing Internet, Domestic (DLC) and International Private Leased Circuit (IPLC)
o Worked as a Core Team Member while implementation of DLC (Lahore to
Karachi) and IPLC (Pakistan, Lahore to Japan, Yokohama) Circuit after Joint
Venture between Descon (Pakistan) & JGC Corporation (Japan)
o Coordination with PTCL (Lahore/Karachi) and SingTel (Singapor) for
Management of IPLC redundant Link through SMW-3 & SMW4 (2Mbps x 2Mbps)
o Responsible for configuration change in coordination with JGC and/or Vendors
o Contact ISP to maintain redundant Internet connectivity

2
 o Coordination with PTCL (Lahore/Karachi) to maintain DLC (Office to PTCL-Lahore
through Radio Tower, PTCL-Lahore to PTCL-Karachi through Fibre)
o Arrange, Install and Maintain Canon IP Camera and Polycom Soundstation for
each Conference Room for Meetings with JGC & Karachi Office
o Take Configuration Backups of Cisco Devices using TFTP utility

o Deployment & Management of Data Center having Floor Ceiling Facility in new
Building equipped with;
Fibre Backbone between PTCL Exchange (approx 3 km away)
Fibre Connectivity between Core & Distribution Layer Switches
1G connectivity between Distribution & Core Switches
Redunant 10KVA UPSs configured with Power Chute facility
Redundant Power to Dual Power Supply Servers
Redundant Power to Servers, Desktop and/or Network Equipment having
Single Power Supply through APC ATS (Automatic Transfer Switche)
Power Surge Protectors for Wapda Supply
Data Surge Protectors for Outdoor LAN connectivity
Dedicated Generator for Data Center
Automatic Switching Pannel between Generator & Wapda Supply
Smoke Detectors with Alarms
Fire Extinguisher with Alarm
Biometric Authencity for Enterance
Redundant AC Cabinets (functional for day & night)
Server Cabinets for IBM & DELL Rack Mounted Servers
Server Cabinet for IBM Blade Servers
Network Cabinets for Cisco & other LAN/WAN Equipment
KVM Switch for Each Server Cabinet
Thermo Meter to view existing Temperature
Manual Temperature Log
PABX for VoIP Termination for Yokohama & Karachi

Technical support for EPC Proposals for LAN/WAN & IT Setup

o Review Front End Engineering Documents (FEED)
o Extract Clients requirement w.r.t LAN, WAN & IT Setup
o Prepare & Submit IT proposal to PMT department for client
o Submit IT setup Plan

Management tasks including arrangement of Hardware, Guiding a team of Support

Engineers that handle day-to-day computer maintenance tasks, Participation in IT
Budget and Coordinate Vendors for SLAs.

Overseas Assignments

JGC Corporation, Japan (Oct-2007 ~ Oct-2010)

Inter Company Transfer as IT Coordinator between Pakistan & JGC office

Worked as IT Engineer to Support EPC Projects for planning of LAN/WAN & IT Setup.
Preparation of BOQ for EPC Proposals.
Provide Technical Support to JGCs Foreign Clients.
Deployment of IT Setup on SITES.
Provide Remote Technical Support for SITE IT staff.

Nation Chevron Phillips (NCP), Saudi Arabia (Jan-2009 ~ May-2009)

3
 On behalf of JGC Corporation, went to Saudi Arabia as Coordinator IT Engineer to
deploy LAN/WAN and IT Setup between Main Office, CAMP and Laydown Area.

Coordination between JGC Technical Team, Vendors, SITE Admin and JGC Admin w.r.t
project Plan, Configuration, Procurement and deployment.
Establish LAN/WAN and IT Setup of approximate 800+ Nodes covering three remote
locations connected with Radio Communication

Descon Integrated Projects (Pvt) Ltd, Abu DHabi (Jan-2012 ~ Feb-2012)

Deployment of LAN/WAN & IT Setup for new DIPL Office as per plan.
Helpdesk support to End users on Temporary basis.
Handing over all established setup to Helpdesk staff.

3- System Engineer
(Aug-1997 to May-2000)

System support to ~250 Nodes Netwrok

All activities related to System Helpdesk w.r.t LAN, Hardware, Software, Printing &
Scanning

HI-TECH BUSINESS MACHINES (PVT) LTD.

System Support Engineer

(Mar-1993 to Aug-1997)

Outdoor System support to Major Clients including Corporate, Banks, Educational

Institutes and/or Govt. Sector covering under Maintenance Contract and/or Warranty
All activities related to System Helpdesk w.r.t LAN, Hardware, Software, Printing &
Scanning

JAFFER BROTHERS (PVT) LTD.

Field Engineer
(Jun-1992 to Feb-1993)

Outdoor Support for Xerox Copier and Fax Machines to Major Clients including
Corporate, Banks, Educational Institutes and/or Govt. Sector covering under
Maintenance Contract and/or Warranty

Academic Qualification
Bachelor of Computer Sciences, 2000 (Cybernet Computer College, Lahore)
D.A.E Electronics, 1992 (Govt. College of Technology, Multan)

Certifications
Server Virtualization with Windows Server Hyper-V and System Center (74-409)
MCSA - Microsoft Office 365
o Managing Office 365 Identities and Requirements (70-346)
o Enabling Office 365 Services (70-347)
Windows Server 2008, Server Administrator (70-646)

4
 Installing, Configuring, and Administering Microsoft Windows 2000 Server (70-215)
MCSE NT 4.0 Track
o 70-073- Windows NT Workstation 4.0
o 70-067- Implementing and Supporting Microsoft Windows NT 4.0 Server
o 70-068- Implementing and Supporting Microsoft Windows NT 4.0 in Enterprise
o 70-058- Networking Essentials
o 70-059- Internetworking with Microsoft TCP/IP
o 70-081- Implementing and Supporting Microsoft Exchange Server 5.5
Cisco Certified Network Associate (640-507)

Trainings/Courses

Lotus Notes Administration from Info Tech

Microsot Approved Course covering following contents,
o 2274: Managing and Maintaining a Microsoft Windows Server 2003 Environment
o 2275: Maintaining a Microsoft Windows Server 2003 Environment
o 2279: Planning, Implementing and Maintaining a Microoft Windows Server 2003
Active Directory Infrastructure
o 2400: Implementing and Managing Microsoft Exchange Server 2003
IBM Blade Center-H Fundamentals from INFOTECH
Hands on Technical Training for IBM DS4000 Storage from INFOTECH
Advance Diploma in Network Engineering from NETS
Compaq Computer Hardware from Compaq
Effective Time Management from JGC-DESCON
IMS Internal Auditor from DESCON
Risk Management from DESCON
Finance for Non-Finance Managers from DESCON
Corporate Social Skills from IMS Knowledge arranged by DESCON
Japneese Conversation Course Basic-I from Association for Overseas Technical
Scholarship, Japan

Microsoft Transcript ID: 925488 , Access Password: NadeemRiaz

https://mcp.microsoft.com/Anonymous//Transcript/Validate

MS_Learning_Trans
cript.PDF