Company Presentation

2017
 Quest Group
Areas of Activities

INFORMATION TECHNOLOGY

Products E-Commerce Apple Apple Premium Integrated

& Services Distributor Resellers Solutions
100% 100% 100% 100% 100%

Incubation
Center

COURIER & FINANCIAL

RENEWABLE ENERGY REIC
POST SERVICES SERVICES
 36+ years
leading the market

1981 1984 1990

Info-Quest Distribution Model Distribution
etablishment Technical Service model expansion

1991 1993 1996 1997 1998 1999 2000

Decision ACS Questonline.gr

Q Phone Hellas on Line ASE
Quest PC Business SW Courier B2B e-commerce
Mobile Telephony Internet

2001 2002 2005 2006 2007 2009 2010

Info-Quest Q Telecom Sale of Quest Uni Systems Systems iSquare iStorm
Solutions & Fixed & Mobile Q Telecom Energy Integration Apple APR Stores
Bus. Apps Telephony

2011 2012 2013 2015 2016 2017

Info Quest Quest on Line IQbility QuestonCloud.com Xiaomi Q-Zone

Technologies you.gr B2C e- Incubation cloud e-platform Mobility Cloud ERP
Bitmore own brand commerce Center Cardlink
POS services
 2017

Info - Quest was transformed into a holdings company (02/11)

Quest Group: Presence in Information Technology | Courier & Post
Services | Financial Services | Energy sectors

One of the largest Groups in ICT sector in Greece

36+ Years of dynamic growth

Parent Company since 1998 in the Athens Stock Exchange

Group Employees: 1500

Group Presence in Cyprus, Belgium/European Union,

the Balkan and Eastern Mediterranean

Consolidated Revenue in 2016: 388,2 M (+ 9,9%)

1981
Leading the Greek
ICT Market for 36 years
 Our vision
To be the leaders in value creation and business success for our
customers, through innovation and utilization of new technologies.

Our mission
To accelerate the evolution towards the digital transformation,
through our partnerships, our consistent strategy with emphasis on
innovation, our continuous investment in technical expertise, our
people and our customer-centric philosophy.
Info Quest Technologies
in a nutshell 30% 36+
market Years of 230
share growth employees

Advanced
100+ 4500+
Logistics vendors customers
System

108,9M Authorized ISO 9001

revenue Service
& ISO 14001
in 2016 Center
certified
 One stop shop for our customers

ICT & Mobility

Volume Business Value Added Technical On line sales

Distribution Products & Services Services channels

Direct & Indirect Sales

 Product Marketing Logistics
40 Product Managers 12.000 m2 logistic center
200 Product Groups 50 Logistic experts
25.000 Products 3.000 orders Daily Pick up

Infrastructure
which supports
growth
Service
Sales & Customer Service
20 Certified employees
Multi-Channel Sales team
40.000 Repair / Year
30 Account managers
400 Incoming Calls / Day
Call center -15 agents
Volume Business | Global Partnerships

Major HP, Dell, Lenovo,

Cisco Distributor
Xiaomi Distributor
Wide network of Resellers
Strong Retail Relationship
Volume Business | Own Brand (1/2)

- Since 1991
- The first automated assembly line in Greece
- Consumer & Business product lines
- Desktop, All-in-One, Mini, 2in1, PC in a stick & Custom made PCs
- Among the first Windows 8 & Windows 10 certified PCs in the Region
- Quest PC Configurator for built to order products
- ISO 9001:2008 & SO 14001:2004 assembly operation
Volume Business | Own Brand (2/2)

Product Series to include (but not limited to) Tablets, Computer

Accessories, Voltage Protection, Consumables, etc
Achievements 2016
> 170.000 items sold in 2016
> 1.400 sales points
 Volume Business | Mobility Experts

Apple

Xiaomi & Cubot Bitmore Quest

Volume Business | Official Partner of XIAOMI in Greece

December 16, 2016 - Launch of mi

Phones in Greece
Among the first partners in Europe
for Xiaomi
Expansion of product range,
following Xiaomis international
expansion strategy
Volume Business | XIAOMI Product Range H1/17

IoT Smartphones Audio

 Value Added Products & Services

Products Services

- Cloud Services / SaaS, IaaS, PaaS - e-Commerce Enablers / SW

- Storage, Security & Networking development & support services
- Vertical Solutions - Technical Experts, - Business Intelligence / SW
Trainings development & support services

We are cloud We are e-commerce We are BI

brokers enablers Integrators
 Value Added Products | Competences
Vendors
- IBM: Power Systems/Storage/Software
- Cisco: Networking/VoiP/Servers
- HPE: Servers/Storage/Networking
- Dell /EMC: Enterprise/Banking/
Government Storage
- Microsoft: Licensing/SPLA/Cloud
- Symantec/Veritas/Citrix Vertical Solutions
- Autodesk: Sole Distributor for Greece
and Cyprus
Expertise
- IBM Sales/Presales/Technical Expert
Certifications
- Cisco Sales/Technical Certifications
- HPE Sales/Presales Certifications
- Dell/EMC: Presales Expertise
- Microsoft: Gold VAD
Competency/Licensing Expertise
- Security Certifications
- Autodesk Commercial/Training
Authorizations
www.Questoncloud.com

IaaS, PaaS, SaaS Offerings

Sales Channel for IBM Softlayer, Microsoft,
Symantec cloud offerings
 Quest On Cloud Offerings

Info Quest Technologies, is actively pursuing to establish itself as a major player in the
Cloud Solutions distribution market in Greece and potentially the wider SEE area.

Offerings portfolio is built through:

1 2 3
Creating new Launching Own
Leveraging Existing
Partnerships with Services / Offerings to
Vendor Relations
Cloud Providers the Market
 The new generation of business software

Books Back End

Point of Sales

Top 3 iOS POS Systems of 2016

 Value Added Services| e-commerce enablers

Development & Hosting Digital Marketing Logistics Services

Info Quest Technologies offers:

Licenses / Hosting
Solution Integration
Business Analysis
Custom Development
ERP Integration
You.gr Questonline.gr QuestonCloud.com
B2C B2B B2B2C
Technical Support &
[Products] [Products] [Services] Maintenance
Value Added Services| BI Solution Providers

Info Quest Technologies offers:

Licenses
Technical Consulting
Solution Integration
Business Analysis
Application Configuration
SAP Integration
Support & Maintenance
 Technical Support Services

Info Quest Technologies in one of the largest

Technical Support Organization in Greece
 Technical Support Services
Authorized Support Center
* Products imported by the company
Awarded / Authorized Support Centre for
major IT Providers
Maintenance, Helpdesk & Support Services
Staging & Roll out Services
Nation-wide support through 100 Authorized
Service Partners
Original Spare Parts provision
More than 50.000 repairs per year
 Logistics Center

One of the largest Logistics Centers for technology

products in Greece.
Full logistics support capabilities
Proven Efficiency

ISO9001:2008 & ISO 14001:2004 Operation

Large scale projects requirements readiness

12.000 m2 of storage space in Athens

8.500 m2 building in Thessaloniki

Total storage capacity: 5.000 pallets

> 50 employees

National and International logistics provision by

established third party companies (UPS, TNT,
FedEx, ACS Courier and many national freight
companies)
On line sales channels | you.gr

More than 15.000 products (Technology & Living)

350+ pick up points
More than 120.000 registered members
Call Center for orders & customer support
More than 5,5m visits
Focus on Total Customer Satisfaction
On line sales channels | Questonline.gr

B2B e-shop for Dealers, VARs

and Major Accounts
 On line sales Channels | Questoncloud.com

Global Cloud Automation Platform

(Odin, ex-Parallels)
 Focus on Total Customer Multi vendor Approach best of breed
Satisfaction solution and ROI
Strong financial background, as Custom made products according to
member of Quest Group, one of specific requests
the largest Technology Groups in
Greece Synergies with other Group Companies
Proven experience and know- scale economies and value added
how 36+ years in the Industry services
One Stop Shop for IT
Infrastructure
Nationwide presence - roll out &
support services
www.infoquest.gr
Sales-info@quest.gr
0030 211 999 4000
@InfoQuestTechnologes