Professional Documents
Culture Documents
Introduction
Students with mental health issues serve to bring new perspectives and
experiences onto college campuses, however these students may face various
problems while attending college. Adjusting to college, and creating a support network
may exacerbate mental health issues. Mental health issues may also stall or spur
development (Douce & Keeling, 2014). Students may also struggle with the stigma
surrounding mental illness which may inhibit students from using and discovering
available resources on campus (Belch, 2011; Hunt & Eisenberg, 2010; Trammel,
2008). Mental health issues are present on campus, but adopting new programs to
support students who face these issues can benefit all students, and promote mental
well-being.
Northern Illinois University is a large school with over 20,000 students, 5,000 of
which live within the residence halls (Northern Illinois University Housing and
which aims to reduce stigma, promote awareness and understanding of mental health
issues, and encourage treatment and recovery (Kitchener, Jorm & Kelly, 2009). The
Development Theory (1979), with specific intentions of impacting the meso- and
microsystems. The implementation of Mental Health First Aid within NIUs residence
halls will promote development and retention for students struggling with their mental
health, and provide awareness of mental health issues and coping strategies for all
What is mental illness? In 2010 the National Institute of Mental Health (Belch,
processing, understanding of others and all together daily functioning (Belch, 2011;
Douce & Keeling, 2014; Hunt & Eisenberg, 2010; Kitzrow, 2003; Mowbray, Mandiberg,
Stein, Kopels, Curlin, Megiven, et al., 2006). Universities are seeing an increasing
number of students with mental illness attending and needing accommodations, and
support. The National Survey of Counseling Center Directors reported that 84% of
(Kitzrow, 2003), however, many counseling centers within higher education are not
equipped to handle this increase of students wanting services. Institutions are needing
more assistance and resources to cater to these types of students, and these students
are needing additional support within other areas of the institution (Belch, 2011; Kitzrow,
Student Needs
2011). Most students are not diagnosed until they enter college because that is when
development of the brain. Students between the ages of 18 and 24 are also
establishing their independence, and exploring the world outside the comfort of their
home. Students are also experiencing more academic pressure within the college
Mental Health 4
setting, and needing to learn how to live on their own. This transition and period of
adjustment can take a toll on the mind and body, triggering many different type of
mental health symptoms (Belch, 2011; Hunt & Eisenberg, 2010; Kitzrow, 2003). Mental
health issues if not treated properly can cause difficulties with academic success,
violent outburst as seen on Virginia Techs campus and at Northern Illinois University
(Hunt & Eisenberg, 2010). However, many people grow up learning that having mental
cadet (Kitzrow, 2003), all imbibed to mean that having issues with mental health was
bad. When a student starts to notice that they are not acting like their normal selves
they may believe these perceptions and become afraid, while denying what is
2009). Students need access to care and support, whether psychiatric care,
psychological care, a listening ear from a staff member, and/or accommodations in the
classroom (Belch, 2011; Kitzrow, 2003; Mowbray, et al., 2006). All students will benefit
knowledge of support services available at the institution (Kitchener & Jorm, 2002;
Jorm, Kitchener, & Mugford, 2005; Michaels, Corrigan, Kanodia, Buchholz & Abelson,
2015).
Stigma
Stigma for the purposes of this proposal, is being defined as the perceived and
actual consequences of a person disclosing their disability in their academic and social
life (Trammell, 2009). Many people believe that having a mental illness shows
Mental Health 5
mental health issues and make these individuals feel abnormal or wrong because they
feel and/or think the way they do. Due to this stigma when a student starts to sense
that something is not right regarding their own mental health they do not seek out
treatment, because they dont want to be labeled or perceived as less than (Belch,
2011). Mental illness is somewhat of a taboo subject, it is not talked about, because it
is not understood properly. Both Trammell (2009), and Michaels, Corrigan, Kanodia,
students, staff, faculty, and administration within higher education are educated about
mental health. Students do not seek help because they fear what others will think of
them, and they do not know where to receive help. Different types of educational
the stigma, allowing students to be able to feel like they can get help without being
scrutinized, which will in turn help students feel more confident about pursuing their
academic goals. Students would also be able to learn what signs to look for regarding
mental health, and what resources and/or services are available to them (Belch, 2011;
in the demand of students requesting and needing services, however many are not
equipped to handle this demand (Kitzrow, 2003). Due to counseling centers not being
staffed enough, nor given enough financial support to increase their resources students
are being denied services, resulting in higher dropout rates, poor academic
Mental Health 6
performance, increased social issues, and increased substance abuse within the mental
health population. A survey done by the University of Idaho Student Counseling Center
found that 77% of the students using services reported feeling much more confident and
capable of being in school, because of the counseling services they received (Kitzrow,
2003).
Students need a safe space where they feel like they can transition and adjust to
college, and life with having a mental health diagnosis. Since students are not able to
always get the services they need from counseling centers, it is the institution's job to
provide other safe places on campus (Mowbray, et al., 2006). One way institutions can
do this is to provide training to the residence hall staff. It is important to give the
residence hall staff the tools they need to help students, because students will primarily
consider their residence hall to be their home away from home. One program that can
be very beneficial with helping creating safe spaces, reducing stigma, and assisting
counseling centers is Mental Health First Aid training (Kitchener, Jorm, & Kelly, 2009).
Studies done by primarily Kitchener and Jorm, have found great success with the
implementation of the Mental Health First Aid training (Jorm, et al., 2005; Kitchener &
Jorm, 2002; Kitchener & Jorm, 2006; Kitchener, Jorm, & Kelly, 2009). They found that
after people completed the training they were more understanding of individuals with
mental health issues (Jorm, et al., 2005; Kitchener & Jorm, 2002), were able to improve
helping behavior (Jorm, et al., 2005; Kitchener & Jorm, 2002; Kitchener & Jorm, 2006),
individual's knowledge on symptoms (Jorm, et al., 2005; Kitchener & Jorm, 2002). Their
Mental Health 7
results show that the implementation of this program could have great success at
Northern Illinois University, with the proper training residence life staff could make a big
impact on students understanding mental health and increase overall mental well-being
Institutional Context
This programmatic intervention will occur within the residence halls at Northern
Illinois University (NIU). NIU has six main residential areas on campus that cater to
student housing needs: Gilbert Hall, Grant Towers, Neptune Hall, New Residence Hall,
Northern View apartments, and Stevenson Towers. NIU residence halls house over
5,000 NIU students each year (Northern Illinois University Housing and Residential
Services), of whom the benefits of Mental Health First Aid training will be transferred.
These residence halls are home to both graduate students and non-traditional student
commonly young students living away from their home for the first time (Northern Illinois
which is safe and inclusive. They also aim to create personal, leadership, and
many residents suffer from mental health concerns (Northern Illinois University,
2016). Often times, many of these residents struggle with mental health concerns
Mental Health 8
without receiving help or support. One reason students may struggle with mental
health, is the associated stigma surrounding receiving help for their issues. This stigma
is an offset of what is created by the general public. Data shows that fewer than 37.9%
of all adults receive treatment for mental health (Ackermann, Wantz, Firmin, Poindexter,
& Pujara, 2014). Stigma is one barrier impacting students access to help, and support
who are currently enrolled at NIU with an all-inclusive mental health support services
(Northern Illinois University Counseling and Consultation Services). The mission of the
office is to improve the mental health of students as they work to achieve their academic
and personal goals. NIUs Counseling and consultation services also provide
assessment, walk-in, individual, group, and crisis counseling for students. The students
may not recognize the need for or availability of the services accessible (Northern
Illinois University Counseling and Consultation Services). Mental Health First Aid will
not only cater to individuals suffering from mental health issues, but support all students
in maintaining and promoting their mental well-being (Belch, 2011; Kitchener, Jorm, &
Kelly, 2009).
and experiences that happen within the environment (Bronfenbrenner, 1979). These
experiences and interactions can either facilitate or hinder their growth. Bronfenbrenner
(1979) conceptualized the role that an environment plays in ones development in his
book, The Ecology of Human Development, his model focused less on how
Mental Health 9
professionals, give meaning to how students interact with their campus environment
and how these interactions affect their development (Renn & Arnold, 2003). This
awareness gives them reference points when striving to create campus environments
that will promote optimal growth. Higher education institutions should use
developmental theories whilst striving to be inclusive and accommodate the needs of all
students, while providing a safe environment that fosters development (Stokols, 1992).
PPCT Model
four components, process, person, context, and time; which Bronfenbrenner stated
(Bronfenbrenner, 1979).
Process
interactions between the individual and their environment. To ensure the greatest
should progressively become more challenging (Patton, Renn, Guido, & Quaye, 2016).
The process component of the PPCT model depicts student development through the
interactions they experience with the environment around them (Bronfenbrenner, 1979).
Person
Mental Health 10
Person acts as the second component within the Bioecological model. The
person within the same environment may develop differently. Four types of person
ones environment. These types span from how a students characteristics influence
the feedback they receive from those around them, the extent to which they engage in
involvement opportunities offered, the likelihood of them seeking out and persisting
affect their response to experiences and influence their outlook on their environment
(Patton et al., 2016). Every student has different experiences, interactions, and
Context
relationships, and roles within their environment that are impacting their journey through
development. A students campus job, course time, roommate, and peer group are all
between settings within the Microsystems and how positive relationships among
a campus job that will work around their course time, or having courses with their
friends who they are able to study with illustrate relationships within
Mental Health 11
are affecting interactions closer to the student, like those outlined within the
Microsystems. Finally, Macrosystems act as the largest influencing context level that
background, and historical events make up the ecosystem and shape students beliefs,
actions, decisions etc. Context describes the component within the PPCT model that
encompasses the pieces within a students environment that plays a role in their
Time
The last component of the PPCT model is time which outlines how the time at
which things happen in an individuals lifespan affects development. When applying this
component to student development, the timing of life events such as college itself as
well as the timing of experiences within their college years, impacts their development
Theory in Practice
the Mental Health First Aid training program at Northern Illinois University. When
outlining the goals of the training program the Bronfenbrenner (1979) person-
environment theory acted as the lens. Mental health is currently a widespread issue
Implementing a program such as the Mental Health First Aid training (Kitchener,
Jorm, & Kelly, 2009) would ensure that Northern Illinois University is striving to provide
Mental Health 12
an inclusive environment that promotes the growth of their students. The training
program would serve to educate the housing staff on warning signs, strategies to
support, and a greater awareness of mental illness (Stokols, 1992). Looking at the
intentions of this training program through the scope of the PPCT model it is important
challenging interactions with their environment in order for optimal development, but
that if there is too much challenge it will inhibit development (Patton, et al., 2016).
The stigma attached to mental illness presents difficulties, deterring those who
struggle from seeking help, and creating unfounded perceptions by others of those who
struggle with mental health issues. The training program will work to spread awareness
about mental health to housing staff so they can then use what they learned to break
the stigma, encourage students to seek help, and discourage students from adverse
reactions towards those who struggle with mental health. Students who struggle with
mental illness may need further encouragement and guidance when integrating into a
Residential Services will be working towards providing students who currently struggle
with mental health a support system, and promote mental well-being for all
students. Mental Health First Aid Training will help Housing and Residential Services
staff to provide tailored support, allowing those students to feel more comfortable
getting involved, persisting through challenges, and being open to their environment.
implementation of Mental Health First Aid Training will provide an inclusive environment
Intervention
Mental health issues must be addressed with care, and administrators within
universities should work to provide this care, and intervene before issues limit and
inhibit students success. Programs such as QPR meaning question, persuade, refer
(Quinnett, 1995) and Mental Health First Aid (Kitchener, Jorm, & Kelly, 2009) aim to
intervene in mental health issues through a first-aid perspective. QPR focuses on crisis
support for those struggling with suicidal thoughts or behaviors (Quinnett, 1995), while
Mental Health First Aid provides strategies for a variety of mental health crisis
situations. MHFA also works on eliminating stigmas, and providing coping and
resilience skills trainings to intervene before crisis. Mental Health First Aid will work to
support students before, during, and after a crisis, and promote maintenance of mental
health (Kitchener, Jorm, & Kelly, 2009) on NIUs campus through the residence halls.
The Mental Health First Aid training is an eight-hour program, often separated
into two four-hour sessions within a week of each other. During these sessions MHFA
promotes empathy, and trains on proper care and support during crisis situations.
Mental Health First Aid provides strategies for support in various instances, including
suicidal thoughts and behaviors, non-suicidal self-injury, and panic attacks. The training
also provides tools for children and adults affected by traumatic events, acute
psychosis, and aggressive behavior. For situations of alcohol abuse MHFA provides
Mental Health 14
medical training as well. The programs four goals are: preserve life, prevent further
harm, promote and enhance recovery, and provide comfort and support (Kitchener,
All MHFA crisis support strategies trainings are built off the acronym ALGEE,
which can be used in any time of crisis, should be employed in a sequential order. A,
assess for risk of suicide or harm, means to consider the behaviors, thoughts, and
signifies utilizing active listening skills and allowing a person in crisis to feel they can
talk freely. G, give reassurance and information, means to empathizing and offering
programs. E, encourage self-help and other support strategies, aims to connect those
who suffer with existing support networks and strategies, as well as encourage MHFA
trained individuals to provide self-care and decompression after a crisis. Each letter
assists in providing adequate support and care in regards to the well-being of all
Implementation at NIU
Students within the residence halls are fully immersed in the campus life and
experiences within college, which may include struggles with mental health (Kitzrow,
address mental health issues, and work to minimize their harm. Mental Health First Aid
(CA), and live-in housing staff during the fall training. It will be conducted in two four-
Mental Health 15
hour sessions, consecutively. After each day of training, staff from the NIU Counseling
After the training the CAs will work to utilize aspects of Mental Health First Aid in
their daily responsibilities, and promote mental health awareness. They will also partner
strategies, and other mental health focused programs within their halls. These will fall
under the healthy life choices section of the residential curriculum. The CAs
help in decreasing the stigma by being confident in having discussions of mental health
and by normalizing treatment. In crisis situations, the CAs will also more effectively
evaluate students needs and appropriately respond in a crisis (Kitchener, Jorm, &
Mugford, 2005). The collaboration with the counseling centers in the residence halls will
Costs
In implementing and supporting a Mental Health First Aid program, there will be
some costs, however various NIU employees can support this program and help
diminish the costs. The cost of training an instructor for NIU is $2,000, (Kitchener,
Jorm, & Kelly, 2009) however there are multiple employees on the NIU campus who are
trained instructors and may be able to provide training (K. Hart, personal
communication, November, 29, 2016). There are also costs associated with the lost
time during Community Assistant Training. Marketing and materials costs will be
absorbed within community assistants regular programming budget. NIU must always
provide more staff within the counseling centers to account for the rise in help-seeking
Mental Health 16
First Aid may require some financial support from the institution however, Mental Health
First Aid will help support students within their mental health crises and stay connected
to the institution (Kitchener, Jorm, & Kelly, 2009). This will help increase the retention
rate of this population (Kitzrow, 2003) resulting in more benefits for the university.
Development
Ecological Development Theory (1979). Mental Health First Aid seeks to help create an
environment for optimal growth (Stokols, 1992), providing challenge but also ensuring
that their mental health and the related stigma dont inhibit their development.
students had previous negative encounters surrounding mental health than they may
fear discussing it (Trammel, 2008). The Mental Health First Aid program and the
related workshops provided by the NIU counseling center aims to shift discussions of
mental health and reduce the associated stigma. This will help influence experiences
and interactions within the environment for those who struggle with their mental
health. For all students this adds to their experiences and works to either maintain their
perceptions or shift it to well-being, also influencing their personal interactions with the
environment, and supporting their development (Kitchener, Jorm, & Kelly, 2009).
Mental Health First Aid intervenes mostly within the meso and microsystems of
engage more frequently wither their outside environments, including their Community
Mental Health 17
Assistants, CAs can work to invite conversations of mental health and create a
welcoming environment for discussion (Patton, et al., 2016). This perception of mental
health will also become a culture within the residence halls creating continuing
supportive and encouraging environments. As more students are affected by this shift,
hopefully a positive perception on mental health issues will spread throughout the
campus, affecting their friend groups, and interactions with faculty, but also creating a
Through creating and promoting a positive perception of mental health issues, and
mental well-being, students with mental health issues can feel confident and supported
in utilizing resources. The supportive environment surrounding mental health can also
help them achieve their degree, achieve recovery (Kitchener, Jorm, & Kelly, 2009), and
The implementation of Mental Health First Aid aims to help community assistants
perception of mental health (Kitchener, Jorm, & Kelly, 2009). The achievement of these
assistants, (see Appendix) for the evaluation. Achievement of outcomes will be self-
reported by the CAs, if they respond positively in the benefits and use of the training
then it is a success. In the first year, CAs will complete the evaluation at the end of
both Fall and Spring semester, and provided those prove positive evaluations can be
limited to the end of the spring semester. The evaluations will be constructed off of
similar Mental Health First Aid evaluations and tailored for the goals within NIU
Mental Health 18
(Kitchener & Jorm, 2002). Mental Health First Aid aims to support all students in pursuit
of their degree, but especially students who struggle with mental health and can benefit
Conclusion
Northern Illinois University will benefit from the adaptation of a Mental Health
First Aid program. Community assistants and counseling center staff will work to
support the mission of Mental Health First Aid training within their daily responsibilities
and associated workshops throughout the year. This training will help reduce stigma,
provide tips for appropriate support, and encourage empathy and patience when
assisting those struggling with mental health issues (Kitchener & Jorm, 2002). The
reduction of stigma, and increased knowledge of the counseling centers on campus will
create an increase in demand for services. NIU must make sure that the counseling
center will have enough resources for all students to reap the full benefits of the
proposed training. The implementation of the Mental Health First Aid program will help
support all students in the various challenges they may face in pursuit of a degree which
may include mental health issues (Belch, 2011; Kitzrow, 2007; Kitchener, Jorm, & Kelly,
2009).
Mental Health 19
References
Ackerman, A. M., Wantz, R. A., Firmin, M. W., Poindexter, D. C., & Pujara, A. L. (2014). Mental
foundation for creating conditions of support and success. New Directions for Student
Douce, L. A. & Keeling, R. P. (2015). A strategic primer on college student mental health.
Hunt, J., & Eisenberg, D. (2010). Mental health problems and help-seeking behavior among
Jorm, A. F., Kitchener, B. A., & Mugford, S. K. (2005). Experiences in applying skills learned in
a Mental Health First Aid training course: A qualitative study of participants' stories. BMC
psychiatry, 5(1), 1.
Kitchener, B. A. & Jorm, A. F. (2002). Mental Health First Aid training for the public: Evaluation
Kitchener, B. A., & Jorm, A. F. (2006). Mental Health First Aid training: Review of evaluation
Kitchener, B. A., Jorm, A. F., & Kelly, C. M. (2009). Mental Health First Aid USA. Annapolis,
Kitzrow, M. A. (2003). The mental health needs of today's college students: Challenges and
Michaels, P. J., Corrigan, P. W., Kanodia, N., Buchholz, B., & Abelson, S. (2015). Mental
Mowbray, C. T., Megivern, D., Mandiberg, J. M., Strauss, S., Stein, C. H., Collins, K., ... & Lett,
(n.d.). Northern Illinois University Counseling and Consultation Services. Retrieved from:
http://www.niu.edu/counseling/about/index.shtml
(n.d.). Northern Illinois University Housing and Residential Services. Retrieved from:
http://niu.edu/housing/halls/index.shtml
Northern Illinois University. (2016). Your Guide to On-Campus Living. Retrieved from:
http://niu.edu/housing/halls/handbook/NIU-Residence-Hall-Handbook.pdf
Patton, L. D., Renn, K. A., Guido, F. M., Quaye, S. J., (2016). Student development in college:
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Appendix
MHFA Evaluation
Q1 Since the training, have you experienced a situation where you used the Mental
Health First Aid Training?
Yes (1)
No (2)
Q2 If yes, were you able to provide support and assistance to the person in crisis?
Yes (1)
No (2)
Q3 Did the mental health first aid training help you to intervene before crisis accurately?
Definitely yes (1)
Definitely not (2)
Q5 Have you experienced or seen any other benefits as a result of the mental health
first aid program?