Professional Documents
Culture Documents
Jon Arck CMRP, CIRM / Director, Healthcare Provider IBU, SAP Labs
Dow Weeks / Chief Solution Architect for the SAP Solution and Project Manager of the
SAP Support Supply Chain Team, Johns Hopkins
[ You, the Audience
Who among you:
Is familiar with the GS1 data standards GLN and GTIN, the
Global Data Synchronous Network, and Traceability?
Is conducting business using any of them?
Is in the process of implementing any of them?
Is aware that SAP has supported GLNs and GTINs for several
years, and has the functionality in core since 2010?
Has downloaded any of the GLN Enhancement
Guides/Cookbooks that were made available in December
2010 in the SAP Market Place for Healthcare? .
SAP continues to support evolving GS1 standards worldwide for the healthcare
ecosystem.
SAP solutions for ERP and Auto-ID and item serialization enable:
Supply chain execution
Outbound logistics
Inbound logistics
Invoice processing
Asset management
NOTE: GS1 data standards functionality (GLN and GTIN) is part of standard delivery since ECC
6.0, EhP2; no additional licensing is required
Documentation on SAP GS1 support, including GLN and GTIN functionality, can be found at
http://help.sap.com/saphelp_dbm700/helpdata/EN/62/e0391eaa73b64f9ac8991ecf20b3b3/frameset.htm
Real Experience. Real Advantage.
[ GS1 System of Standards & SAP Solutions
Traceability
Secure Track & Trace SAP Life Science Solution
ePedigree data assembly for ePedigree documentation, together with
partners, such as SupplyScape
SAP Auto-ID Enterprise supports RFID, barcode and 2-D Barcode
(ECC 200 Matrix barcode is the most relevant at this time)
Supported by SAP Business Suite (master data and electronic
GLN
transactional data, like request-to-pay and order-to-cash)
GLN Site Sub-Location Types (SSLT) supported by SAP Auto-ID
GDSN-certified data pools serve as warehouses for product, service, and location information, based on GS1 Identification Keys (Global
Trade Item Number GTIN and Global Location Number GLN).
They provide users with a single point for accessing the GDSN, a central location for storing and managing supply chain information , and
the Global Registry. In addition to storing information, GDSN-certified data pools also ensure the confidentiality of user information,
ensure that all of the information is properly defined and formatted, and manage the ongoing communication of information among supply
chain partners. Data pools can be run by a GS1 Member Organization or a solution provider.
CUSTOMER MANUFACTURER
GDSN
GPO,
DISTRIBUTOR,
or
EXCHANGE
SAP Healthcare providers (private and public), life sciences manufacturers, distributors, GPOs, exchanges, consumer products, retailers,
and insurers can take advantage of SAPs ERP and EPCIS-certified Auto-ID Enterprise products that support GS1 standards -- today.
Real Experience. Real Advantage.
[GS1 GLN Transaction Priorities
Besides the Vendor and Customer Masters, the GLN Table (Transaction Code EANGLN) is used to
maintain GLNs for these other business objects:
Company (default if Plant GLN not maintained)
Plant (Ship-to and Bill-to)
Purchasing Organization (Buyer)
Sales Organization (Sold-by)
Shipping Point (Ship-from)
Real Experience. Real Advantage.
Mapping of GLNs to SAP IS-Healthcare Application
[ Locations (non-U.S. Customers)
See the Appendix for IDocs for Order Confirmation, ASN, and Invoice
NOTE: GLNs for Storage Locations (and other ship-to business objects, such as warehouses, cost centers, etc.) are supported by enhanced
functionality available via Guides/cookbooks in the SAP Market Place for Healthcare at http://service.sap.com/healthcare-guides
. Experience. Real Advantage.
Real
GLNs on Outbound PO (850) IDoc: Ship-to/Bill-to
[ (Plant) GLNs at Line Level (Lines 1 and 2)
These additional business objects provide flexible GLN determination for EDI transactions
and XML messages (XML messages are used by the Supplier Relationship Management
product in lieu of EDI transactions, but were not in scope of the GLN Enhancement Project).
NOTE: All GLN enhancements covered here are supported by enhanced functionality available via Guides/cookbooks in the
SAP Market Place for Healthcare at http://service.sap.com/healthcare-guides.
The Guides for the enhanced GLN Table, GLN search helps and IDocs include sample
code and/or build instructions that you can use to create your own enhancements.
While we have tested these enhancements in a prototype, you need to perform testing
on your own system.
These Guides are:
Introduction to Enhanced GLN Functionality Project
Enhanced GLN Table Technical Guide
Enhanced GLN Table Users Guide
Enhanced IDocs Technical Guide (enables defining GLNs for new business
objects, with determination logic, on IDocs) available Monday, December 6
GLN Vendor and Customer Search Helps
and have been posted on the SAP Service Market Place for Healthcare at
http://service.sap.com/healthcare-guides
GS1
Compliance
Supplier Retailer
Automatically, maintains
Material Master (Additional
Data View/Units of
Measure/EAN/UCC, using
MM01 or MM02) do not
maintain the Material
Master; use this transaction.
Populates GTIN on Vendor
Quotation, PO, Goods
Receipt, Sales Order, and
Invoice (see following
slides). Also, transferred
into Auto-ID for subse-
quent encoding in SGTINs.
You can maintain only one
GTIN for a unit of measure
of a material for a vendor
Real Experience. Real Advantage.
[ Vendor Quotation GTIN
GS1 DataMatrix
Preferred option if: EPC/RFID
GS1-128 &
Additional option
GS1 DataBar Large amount of data on
small space Not line-of-sight
Preferred options if:
Variable information at Large amount of
Package allows data
high production rates
Direct part marking
Features
Pre-definition of a GS1 Label
Generation of a GS1 Label as message of handling
unit
Automation: Printed barcode based on EAN128
Dynamic determination of EAN numbers based on
Material Master
Processing of mixed pallets
Easy adjustment of the Label with Adobe Life Cycle
Designer
Form: CFB_V6_EAN128_FORM
Establishing and maintaining a global Establish and ensure a global data Consistent, standard data available
framework for consistent data quality framework leveraging the GS1 globally eliminates errors and reduces
management standard costs
Enforcing global data standards Enable up-to-date connections to Standard, easy to communicate
across a dynamic global business Global Data Synchronization Network pinformation enables effective data
network (GDSN) data pool exchange
Enabling compliant standards for data Define procedures for transferring Compliant standards Improve data
exchange and business partner timely product iand price nformation quality foundation and simplify
collaboration into the GS1 format communication channels & formats
Inconsistent, non-compliant Globally-enforced, locally-managed data Improve data quality foundation locally
processes for local exceptions and validation and exception rules improve and globally while enabling and ensuring
error reconciliation data quality & compliance compliance
Lack of standards for product and Roles, rights and permissions enable Eliminate errors, streamline transaction
service data updates, attributes and standards and accountability for updates processing, & measure KPIs for errors
properties increases inconsistencies and exception management & exceptions
& errors
Inability to spot data errors and Enable process automation and Fast and accurate data error
process breaks creates downstream workflows to flag exceptions and resolution eliminates downstream
exceptions, increasing costs route for resolution transaction issues, lowers costs
Manual, inefficient labor-intensive Validate item information against the Reduce efforts and streamline
processes for exception management GS1 standard to ensure ongoing, processes associated with item
and validation timely data accuracy maintenance and publication
Inability to measure data quality KPIs Manage and monitor errors and Measure the business impact of data
and targets = inability to assess costs exceptions versus other KPIs across accuracy, data quality and fast
of errors the business network exception management
Provider GDS
IS-Retail
SAP NetWeaver Process Integration (PI)
For encryption, an AS2 adaptor that runs in the PI adapter
framework
Consulting services (e.g., to add attributes)
Manufacturer GDS
Source system (either SAP ERP or NW MDM Scenario)
SAP NetWeaver Process Integration (PI)
GDS component (covered by GDS license)
For encryption, an AS2 adaptor that runs in the PI adapter
framework
NW WAS (covered by GDS license)
NW MDM Server (covered by GDS license
In order for a trace to be understood by any party, all parties must adhere to standards.
The GS1 System provides global standards for physical events and for business transactions, as
well as for the supporting master data
These standards support the potential implementation and use of Key Data Elements and
Critical Tracking Events
Diversions
Business issues
After-Sales Services
Capability to deliver Service
Distributor
Wholesaler Patient
Logistics Service Provider Safety is enhanced by
Automates processes and Hospital reduced risk of
authenticates goods medication errors and
Packaging hierarchy changes Track supplies, medications (even in unit doses), devices, and
counterfeits
equipment
Track patients, assets, blood samples
Patient / drug matching * PTA Product Tracking & Authentication
** OER Object Event Repository
Facilitated recall and returns
SAP Solution
SAP Differentiators
SAP Real
2008 / Experience.
Page 98 Real Advantage.
Pre-Configured, Value-added Business Processes in
[ Auto-ID Enterprise
SAP Real
2008 / Experience.
Page 99 Real Advantage.
SAP Object Event Repository
[ as Extended GS1 Object Event Repository
OER
Product Need a way to track a product as
serialization it moves through the supply chain
SAP OER is an EPCIS-compliant enterprise
Need a way to store and manage EPCIS INTERFACE level solution that serves as the system of
Data capture record about uniquely identified objects.
millions of transactions acquired
& repository AUTO-ID Repository tagged product flow at multiple locations,
by tracking product movement
Event Management Analytics multiple local processes
Need a standards-based Security Services interrelated tracking of child & parent
Industry
mechanism for sharing data for objects and document associations
Standard
multiple use cases centralized data exchange with trading
Need a way to share data with partners
Secure data EPCIS CAPTURE INTERFACE
trading partners to identify single set of interfaces and repository to
exchange
business value growing number of enterprise consuming
applications
support various data streams [EPC,
Transaction, POS, ] to drive business value
Send
Production on track Shipment received Ship Ship Authenticate
ASN
Unpack Receive Dispense
Production completed
Authenticat Receive
Pack e
Suppliers
Retailers 3 PLs
Non-
SAP
system Subcontractors
Suppliers
Retailers 3 PLs
Non-SAP
system Subcontractors
Actual events
Unexpected event
event 2
event 1 event 3
Expected events
process milestones
SAP Real
2007 / Experience.
Page 102 Real Advantage.
[ Manufacturer (1/6)
Manufacturer
6x 12x
SAP Real
2007 / Experience.
2008 Page 103 Real Advantage.
[ Customs (2/6)
Customs
SAP Real
2007 / Experience.
2008 Page 104 Real Advantage.
[ Wholesaler (3/6)
Wholesale
Distributor
SAP Real
2007 / Experience.
2008 Page 105 Real Advantage.
[ Hospital (4/6)
Hospital
Clinician
SAP Real
2007 / Experience.
2008 Page 107 Real Advantage.
[ Patient (6/6)
Patient
SAP Real
2007 / Experience.
2008 Page 108 Real Advantage.
[ 1a. Manufacturer: GS1 EPCIS Events: EPC
Johns Hopkins consists of two parent corporations with subsidiaries Johns Hopkins
University and Johns Hopkins Health System (JHHS). A virtual entity, Johns Hopkins
Medicine (JHM), consists of JHHS and the School of Medicine.
IM WM SAP Workflow
MM Inventory Warehouse
Materials Management Management
Management Shopping cart approval (SRM)
Purchasing Non-PO invoice approval (ECC)
Master Data PO discrepancies (ECC)
Biller Direct
SCM Legend
SRM Supply Chain
Management
Supplier
= utilized at Johns
Relationship
Management SUS Hopkins
Supplier
Shopping Cart Self-Service
Contract Management
= under review or
being implemented
at Johns Hopkins
MDM-Catalogs Bidding
124
Real Experience. Real Advantage.
[ Production Database Size
Size in terabytes
4
3.5
3
2.5
First
2 Year
1.5 Current
1
0.5
0
ECC SRM BW
Only Delivery Addresses are set up with GLNs at this time. Invoice
addresses, Purchasing Department address do not have associated
GLNs.
Appendix
Additional Details
Government Regulations
SAP Auto-ID Enterprise secure Tracking & Tracing solution ,including Product Tracking &
Authentication
Enable global traceability & Documentation of serialized medical products within SAP Patient Management (legal requirement
authentication France)
For advanced authentication, we are looking at partnering with provider in collaboration with major
healthcare manufacturers
Globally-Accepted Standards
Global product coding policies, processes
Timely, Accurate Information Updates
and guidelines Reduce item data issues in procurement processes
Enforceable global standards ensure local (e.g., UOM and pricing changes)
compliance Improve process efficiency and transparency for
logistics, distribution and stock via consistent
product coding across the business network
Right product, med, or equipment for the right
patient, at the right time,
Real Experience. Real Advantage.
[ Aligning stakeholders to achieve Global Data
Synchronization
Effective Global Data Synchronization requires alignment between several stakeholders with differing responsibilities
Percentage of item data Enterprise GS1 Compliance to GS1 rules Exceptions as a % of total
compliance with GS1 subscription guidelines Validation rules to enable item updates
Total cost of data synch Compliance with coding data quality framework Error rate time to
errors and exceptions standards resolution
SAP solution
Define Create New Extract
GDSN Product Product
Maintain Ensure ongoing deployment and use of the latest version
Price Doc. of the GS1 standard
Framework Information Information
Establish Maintain & Enrich and maintain attribute values for trade items
Enrich
Connection Update Price
Product Data
GDSN Data Extract pricing from SAP ERP backend (requires
customer project work)
SAP differentiators
Flexibility: Quickly adapt to changing requirements of the GS1 standard and trading partners
Furture Proof: In line with new GS1 standard for price synchronization
1 2 3
Attribute Target Market and
Gather Inputs Mapping
Statistical Modeling Publish Forecast
Framwork Business Partners
data from a source system to initiate the synchronization process and ensure
consistent, accurate data across the business network Extract Price
Information
1 2
from an SAP ERP system to initiate the synchronization process and ensure
consistent, accurate data across the business network Extract Price
Information
1 2
1 2
Establish data
Maintain data
foundation
Determine access
authorization
Limit visibilty
price relations with trade partners together with price components and price types
Extract Price
Information
Maintain Price
document
SAP solution
SAP differentiators
Quality: Establish rules for product item data validation at each process step
Define Validation Rules enables Consumer Products companies to set up of a data Define
Data
quality framework to ensure compliance to GS1 and company internal quality Validaition
Validation
Rules
standards
Process overview
1 2
Data Validation ensures compliance to GS1 and internal data quality rules Define
Data
Validaition
Validation
Rules
Process overview
1
Use of Validation Data Access
Rules Control
SAP solution
SAP differentiators
Automation: Manage item synchronization via automated workflows and exception processes
Measurement: Track and manage error and exception rates against other business KPIs
Publish GS1
Process overview Product & Price
Information
1 2 3
Workflow Automation
Error Handling
Handling Exceptions
Publish GS1
Process overview Product & Price
Information
1 2
Set Trade Partner
Set User Roles
Profiles
Publish GS1
Process overview Product & Price
Information
1 2
Registration Publication
Manual/workflow guided
publications
Auto-ID repository
Legacy Event management analytics
Process Security services
integration (PI)
Trading Partners
Situatio Acti
nal on
Insight
Situatio Acti
nal on
Insight
EPCIS
Tracking devices
and systems
EPCIS
RIGHTS
RIGHTS
Policies
Company Code
urn:epcglobal:fmcg:loc:0370000000028.Packaging
0370000
Site Sublocation
Extension
Production
Packaging
Shipping
Real Experience. Real Advantage. SAP
[ Unit Dose Quantity/Tracking of Partial Quantities
Serialized/batch managed unit can be disaggregated before
consumption
Pills from one blister pack can be dispensed to several patients
Single pills are associated with serialized daily dose box, which is
tracked until dispensed
Partial quantities of serialized unit may be mixed during hospital
pharmacy production(e.g., compounds). The resulting batch GTIN is
tracked until dispensing, thus relating the patient and ingredients.
Disaggregated quantity is posted as physical unit of measure, not
as number of pills, because one pill could be divided into 2 or
more parts
Approach with unit of measure also works for liquids dispensed
in partial quantities or used in hospital Pharmacy
production (e.g., for hyperalimentation solutions)
3. Medication
2. Medication 4. Medication 5. Medication 6. Multi-
1. Medication Prescribed,
Received at Received at Dispensed to dimensional
Lifecycle Picked, Sent to
Hospital Nursing Unit Patient Reporting
RX
Manufacturer, Unload with EPC Prescription is Receipt of Alert if All patients who
Logistics Service matching created in medications is dispensing received pills
Providers, Optional check Clinical system, automatically timeline has from certain
Distributors, of traceability followed by registered at passed packaging
Wholesalers history in local case-related Nursing Unit Patient / drug (SGTIN), GTIN
replicate OER material match or batch
medication requisition in performed All medications
lifecycle HIS that one patient
Quantity
milestones to Medication received (should
corrections
global repository picked at match MAR)
recorded
Shipping Central
Notification is Pharmacy and
replicated from sent to Nursing
Wholesaler local Unit
repository to Expected events
Hospital local for dispensing
repository created
3. Medication
2. Medication 5. Medication 6. Multi-
1. Medication Prescribed, 4. Medication
Received at Dispensed to dimensional
Lifecycle Picked, Sent to Received at Unit
Hospital Patient Reporting
RX
Manufacturer, Delivery Prescription is Receipt of Alert generated All patients
Logistics Service checked against created in medications is if dispensing whoreceived
Providers, Advanced Clinical system, recorded timeline has meds from
Distributors, Shipping followed by automatically at passed certain packaging
Wholesalers Notification case-related Unit Patient / drug (SGTIN) or from
replicate Goods receipt material match certain batch
medication entered and requisition in performed (GTIN/batch)
lifecycle event recorded HIS All Medications
Quantity
milestones in in local Medications received by a
corrections
global repository repository picked at patient (should
recorded
ASN is Central match MAR)
replicated from Pharmacy and
Wholesaler s transferred to
local repository Unit
to Hospital s Expected events
local repository for dispensing
are created
1. Patient 2. Patient
Admission Transfer
1. Authentication 2. Authentication
Check Request Check Response