FSA ID - Federal Student aid ID where you can see your loans

FSA ID LOCKED

This is (name) from US Studen Loan Center I'm calling regarding your student loans. how ever
your FSA ID is currently loCked and we need your help.

Can you please go to your email? I'm going to send you an email right now with six digits that
you will need to tell me.

Go to password generator (hit the first 3 on the right side)

Put the password on NSLDS 2 times

Change the password from the file and save.

Within a few minutes you will be reciving an email with your new information.

If you have any questions please call us back at 877-433-7501 option 2, an we will gladly assis
you.

task- close and make a follow up- FSA ID

notes: Call Out- FSA ID (LVM, Unable to LVM, Spoke to the client

internal form: FSA- login / FSA and password (member)

FSA ID EXPIRED

This is (name) from US Studen Loan Center. I'm calling regarding your student loans. How ever
your FSA ID password has expired and I'm calling to let you know that Im going to send you a
email with you new information.

If you have any questions please call us back at 877-433-7501 option 2, and we will gladly assist
you.

CREATED A TASK

Priority Call - FSA ID Issues

Contact Client to solve Issuee