A BRIEF PROFILE OF THE BANK

Widely known for customer centricity, Canara Bank was founded by Shri Ammembal
Subba Rao Pai, a great visionary and philanthropist, in July 1906, at Mangalore, then a small port
town in Karnataka. The Bank has gone through the various phases of its growth trajectory over
hundred years of its existence. Growth of Canara Bank was phenomenal, especially after
nationalization in the year 1969, attaining the status of a national level player in terms of
geographical reach and clientele segments. Eighties was characterized by business diversification
for the Bank. In June 2006, the Bank completed a century of operation in the Indian banking
industry. The eventful journey of the Bank has been characterized by several memorable
milestones. Today, Canara Bank occupies a premier position in the comity of Indian banks.
Canara Bank has several firsts to its credit. These include:

Launching of Inter-City ATM Network

Obtaining ISO Certification for a Branch

Articulation of Good Banking Banks Citizen Charter

Commissioning of Exclusive Mahila Banking Branch

Launching of Exclusive Subsidiary for IT Consultancy

Issuing credit card for farmers

Providing Agricultural Consultancy Services

Over the years, the Bank has been scaling up its market position to emerge as a major
'Financial Conglomerate' with as many as nine subsidiaries/sponsored institutions/joint ventures
in India and abroad. As at March 2017, the Bank has further expanded its domestic presence,
with 6075 branches spread across all geographical segments. Keeping customer convenience at
the forefront, the Bank provides a wide array of alternative delivery channels that include 10519
ATMs, covering 4081 centers. Several IT initiatives were undertaken during the year. The Bank
set up 182 hi-tech E-lounges in select branches with facilities like ATM, Cash Deposit Kiosk
with voice guided system, Cheque Deposit Kiosk, Self Printing Passbook Kiosk, Internet
Banking Terminal, Online Trading Terminal and Corporate Website Access. The Bank also
launched Canara Bank RuPay Debit Card, Canara Club Card Debit, Canara Secured Credit
Card, Canara Elite Debit Card, Canara Bank Platinum Rupay Cards, Platinum Rupay Card and
EMV Chip Cards under debit and credit cards. Online Savings Bank and PPF account opening
were introduced. The Bank made several value additions under internet banking and mobile
banking services. The Bank has introduced enhanced version of CanMobile, Canara e-InfoBook-
an electronic passbook and banking related information facility on mobile platforms - Android,
Windows & iOS and Canara m-Wallet to provide more convenience and facilities to customers.
Canara Galaxy, a combo product launched, comprising SB, Demat, OLT, Internet & Mobile
Banking, Insurance, card services and other add-ons. Under education loan interest subsidy, web
portals released for Central Scheme for Interest Subsidy (CSIS), Ministry of HRD, GoI, Dr.
Ambedkar Central Sector Scheme of Interest Subsidy (ACSIS), Ministry of Social Justice &
Empowerment, GoI and Padho Pardesh, Ministry of Minority Affairs, GoI. The Bank has
launched Instant loan application sanction portal for Housing Loan and Car Loan. The Bank
issued MUDRA Debit Card for overdraft accounts under MUDRA Card scheme. P2U (Person to
UIDAI) funds transfer through Mobile Banking in WAP channel was enabled by the Bank.
Subscription of Social Security Schemes of Govt. of India through ATM, SMS and Internet
Banking was enabled by the Bank. The Bank has implemented Jeevan Praman a digital life
certificate for pensioners. The Bank has Implemented automated reminder SMS/Email Alerts to
customers intimating to submit RC Copy/Insurance for the vehicle loans and tax paid
receipt/certificate for the mortgaged property. Missed Call / SMS Based ePass Sheet generation
made live by the Bank. The Bank has successfully implemented SMS/Email Alerts to NPA
Borrowers intimating to regularize overdues in accounts. Mobile Banking Registration through
ATMs (Interoperability through NFS) has been successfully introduced by the Bank.

The Bank has successfully completed Aadhaar seeding through BC Terminal. The Bank
has Implemented renewal of Subscription for Social Security Schemes (PMJJBY & PMSBY),
mobile banking registration through ATMs, missed call / SMS based EPASS sheet generation,
SMS/Email alerts to customers intimating to submit RC Copy/Insurance for the vehicle loans
and tax paid receipt/certificate for the mortgaged property.
 The bank has recently launched a series of customer friendly mobile application as
under:

Canara Empower- Unified payment interface for single platform in accessing multiple
bank accounts

Canara mServe- enables customer to Hot list and Block/Unblock Cards.

Canara Swipe- all missed call solutions in a single Application

Canara GeoLocate- a mobile Application which enables a GPS based search for
locating Branch, ATMs and E Lounge of Canara Bank.

Green PIN in ATMs, an online module to generate Debit Card PIN at the time of fresh
issuance of Card and also when the customer forgets the PIN.

CANARA TECH- support for structured resolution of queries related to tech-products.

CANARA CART- an application basket containing all mobile based solutions.

Customers can manage all mobile apps of Canara Bank under this single application.

The Bank is on-boarding merchants on alternative digital payment platforms viz;

Canara empower-UPI/BHIM App & Aadhaar payment app.

Not just in commercial banking, the Bank has also carved a distinctive mark, in various
corporate social responsibilities, namely, serving national priorities, promoting rural
development, enhancing rural self-employment through several training institutes and
spearheading financial inclusion objective. Promoting an inclusive growth strategy, which has
been formed as the basic plank of national policy agenda today, is in fact deeply rooted in the
Bank's founding principles. "A good bank is not only the financial heart of the community, but
also one with an obligation of helping in every possible manner to improve the economic
conditions of the common people". These insightful words of our founder continue to resonate
even today in serving the society with a purpose. The growth story of Canara Bank in its first
century was due, among others, to the continued patronage of its valued customers, stakeholders,
committed staff and uncanny leadership ability demonstrated by its leaders at the helm of affairs.
We strongly believe that the next century is going to be equally rewarding and eventful not only
in service of the nation but also in helping the Bank emerge as a "Preferred Bank" by pursuing
global benchmarks in profitability, operational efficiency, asset quality, risk management and
expanding the global reach.

As a premier commercial bank in India, Canara Bank has a distinct track record in the
service of the nation for over 110 years. Today, Canara Bank has a strong pan India presence
with 6075 branches and 10519 ATMs, catering to all segments of an ever growing clientele
accounts base of 7.79 crore. Across the borders, the Bank has 8 branches, one each at London,
Hong Kong, Shanghai, Leicester, Manama, Johannesburg, New York and DIFC (Dubai) &
a Representative Office at Sharjah, UAE. We are recognized as a leading financial
conglomerate in India, with as many as ten subsidiaries/sponsored institutions/joint ventures in
India and abroad. In our second century of dedicated service to the nation, we aspire to emerge
as a "Preferred Bank" by pursuing global benchmarks in profitability, operational efficiency,
asset quality, risk management and expanding the global reach.

Founded as 'Canara Bank Hindu Permanent Fund' in 1906, by late Shri Ammembal
Subba Rao Pai, a philanthropist, this small seed blossomed into a limited company as 'Canara
Bank Ltd.' in 1910 and became Canara Bank in 1969 after nationalization.

Founding Principles

1. To remove Superstition and ignorance.

2. To spread education among all to sub-serve the first principle.

3. To inculcate the habit of thrift and savings.

4. To transform the financial institution not only as the financial heart of the community but
the social heart as well.
 5. To assist the needy.

6. To work with sense of service and dedication.

7. To develop a concern for fellow human being and sensitivity to the surroundings with a
view to make changes/remove hardships and sufferings.

Sound founding principles, enlightened leadership, unique work culture and remarkable
adaptability to changing banking environment have enabled Canara Bank to be a frontline
banking institution of global standards.

Vision & Mission

VISION

To emerge as a Preferred Bank by pursuing global benchmarks in profitability, operational

efficiency, asset quality, risk management and expanding the global reach.

MISSION

To provide quality banking services with good customer care, create value for all
stakeholders and continue as a responsive corporate social citizen.

Significant Milestones

1st July Canara Hindu Permanent Fund Ltd. formally registered with a capital of 2000
1906 shares of 50/- each, with 4 employees.

1910 Canara Hindu Permanent Fund renamed as Canara Bank Limited

1969 14 major banks in the country, including Canara Bank, nationalized on July 19

1976 1000th branch inaugurated

1983 Overseas branch at London inaugurated Cancard (the Banks credit card) launched

1985 Takeover of Lakshmi Commercial Bank Limited Commissioning of Indo Hong

Kong International Finance Limited
1987 Canbank Mutual Fund & Canfin Homes launched

1989 Canbank Venture Capital Fund started

1989-90 Canbank Factors Limited, the factoring subsidiary launched

1992-93 Became the first Bank to articulate and adopt the directive principles of Good
Banking.

1995-96 Became the first Bank to be conferred with ISO 9002 certification for one of its
branches in Bangalore

2001-02 Opened a 'Mahila Banking Branch', first of its kind at Bangalore, for catering
exclusively to the financial requirements of women clientele.

2002-03 Maiden IPO of the Bank

2003-04 Launched Internet Banking Services

2004-05 100% Branch computerization

2005-06 Entered 100th Year in Banking Service. Launched Core Banking Solution in select
branches. Number One Position in Aggregate Business among Nationalized Banks.

2006-07 Retained Number One Position in Aggregate Business among Nationalized Banks.
Signed MoUs for Commissioning Two JVs in Insurance and Asset Management with
international majors viz., HSBC (Asia Pacific) Holding and Robeco Groep N.V
respectively.

2007-08 Launching of New Brand Identity. Incorporation of Insurance and Asset

Management JVs. Launching of 'Online Trading' portal. Launching of a Call Centre.
Switchover to Basel II New Capital Adequacy Framework.

2008-09 The Bank crossed the coveted 3 lakh crore in aggregate business. The Banks 3rd
foreign branch at Shanghai commissioned.

2009-10 The Banks aggregate business crossed 4 lakh crore mark. Net profit of the Bank
 crossed 3000 crore. The Banks branch network crossed the 3000 mark.

2010-11 The Banks aggregate business crossed 5 lakh crore mark. Net profit of the Bank
crossed 4000 crore. 100% coverage under Core Banking Solution. The Banks 4th
foreign branch at Leicester and a Representative office at Sharjah, UAE, opened. The
Bank raised 1993 crore under QIP. Govt. holding reduced to 67.72% post QIP.

2011-12 Total number of branches reached 3600. The Banks 5th foreign branch at Manama,
Bahrain opened.

2012-13 Highest Dividend of 130% paid for the year

2013-14 1027 branches and 2786 ATMs opened during the year. Global business crossed the
7 lakh crore milestone. Switchover to Basel III New Capital Adequacy Framework.

2014-15 Global Business of the Bank crossed 8 lakh crore.

2015-16 The Bank's 8th foreign branch at DIFC (Dubai) opened.

Subsidiaries

1. CANARA ROBECO ASSET MANAGEMENT COMPANY LIMITED

2. CANBANK FINANCIAL SERVICES LIMITED

3. CANARA BANK SECURITIES LIMITED

4. CANBANK COMPUTER SERVICES LIMITED

5. CAN FIN HOMES LIMITED

6. CANBANK FACTORS LIMITED

7. CANBANK VENTURE CAPITAL FUND LIMITED

8. Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited

 BOARD OF DIRECTOR

AWARDS AND ACHIEVEMENTS

Awards/Accolades Received during 2016-17 So Far.

o Golden Peacock Award 2016 under CSR activities.

o MSME Excellence Award 2017 by Federation of Industrial Trade and Services (FITS)
o ASSOCHAM Social Banking Excellence Awards 2016.
o SKOCH ORDER OF MERIT and SKOCH SILVER Awards 2016 for Bancassurance
during 46th SKOCH Summit.
o CSR Leadership Awards 2016 for Best CSR Practices by World CSR Congress
o Corporate Vigilance Excellence Award 2016-17 in Banking Sector, consecutively for the
4th year, instituted by M/s Institute of Public Enterprise.
o Indy Wood CSR Excellence Award, 2016, for outstanding achievement in Corporate
Social Responsibility (CSR) by Indywood Film Carnival.
o SME Excellence Award for Best SME lending during 2015-16 by ASSOCHAM.
o FICCI CSR AWARD- Social Responsible Bank under Women empowerment for 2016.
o Star Performer Award 2016 in the 31st Depository Participant Conference.
o Award for excellence, 1st position in MSE lending for FY14 and FY15 by Government of
India.

o NSDL Star Performer Award

o Golden Peacock Award 2016 For CSR

o 7 Awards In Collateral Awards Category at 11th Global Communication Conclave held by

PRCI

o ASSOCHAM Social Banking Excellence Awards 2016

o Award for excellence, 1st position in MSE lending for FY14 and FY15 by Government of
India.

o National Award for excellence in lending to Micro Enterprises, 1st position for FY14 and
2nd Position for FY15 by Government of India.

o Best bank Award under PMEGP, South Zone in the field of Khadi and Village Industries
for FY14 and FY15 by Government of India.

o Received MasterCard Innovation Award for Canara International Travel Prepaid Card
under Prepaid segment.

o RuPay Special Award for being the highest RuPay Card Issuing Bank by NPCI.

o Visa Award on crossing a key milestone on issuance of 1.35 Crore Visa Debit card.

o Dun & Bradstreet Award, 2016, for being the best Public Sector Bank under Priority
Sector Lending and Retail Growth Performance.

o Indy Wood CSR Excellence Award, 2016, for outstanding achievement in Corporate
Social Responsibility (CSR) by Indywood Film Carnival.
 o Best Strategy in HR & Training Excellence Gold Awards, in 6th Annual Greentech
HR Award 2016.

o SKOCH Order of Merit Award for initiatives under Financial Inclusion.

o Special Award for the Best Financial Institution-Gold for 7th year in succession by
Federation of Karnataka Chamber of Commerce & Industry (FKCCI).

o MasterCard Innovation Award 2015 for International Travel Prepaid Card.

o VISA Award for achieving key monthly spends milestone on VISA Debit Cards.

Awards/Accolades Received during 2015-16.

SKOCH Achiever Award as a top Bank in SME Enablement by SKOTCH Group.

Best Use of Digital and Channels Technology award amongst large banks in IBA
Banking Technology Awards, 2014-15.

Best MSME Bank award by Chamber of Indian Micro, Small & medium Enterprises
(CI MSME).

"Agricultural and Best Social Bank" award (under large bank category) by
ASSOCHAM, for its outstanding performance under Agricultural Banking and Social
Banking.

Golden Peacock Award for Corporate Social Responsibility, 2015 in recognition of its
pioneering work done through CSR initiatives.

Vigilance Excellence Award, 2015-16, 3rd Best in Banking Sector, instituted by M/s
Institute of Public Enterprise.

Agricultural and Best Social Banking Excellence Award, 2015, by ASSOCHAM.

5th Annual Greentech CSR Gold Award, 2015.

CSR World Congress Award for overall excellence in CSR.

India's Most Trusted Brand-2015 under India's Best Banks Category, in a survey
conducted by IBC Infomedia & Media Research Group (MRG).

SKOCH Smart Technology Award, 2015.

Inspiring Workplace Award 2015 (PSBs) instituted by Banking Frontiers in

partnership with M/s. Deloitte.
 Chanakya Award for Excellence in Business Leadership, 2016, by the Public Relations
Council of India (PRCI).

Global Visa Service Quality Performance Award, 2014, for consistent and superior
operating performance.

Dun & Bradstreet Banking Awards 2015 for Best Bank under Priority Sector Lending
and Best Retail Growth performer amongst the PSBs.

National Awards for Excellence in CSR & Sustainability, 2015, constituted by World
CSR Congress under Best Overall Excellence in CSR category.

Best Banker Award instituted by Elets Technomedia under "Financial Inclusion" for
special focus on Micro Finance & Financial Literacy.

Pandit Madan Mohan Malaviya Gold Award for the project Canara Sahara, a CSR
activity in education and rehabilitation of physically challenged.

2nd Prize in Region C under Rajbhasha Kirti Pursakar, 2014-15, by Govt. of India.

Awarded 36th rank in Brandz India's 50 Most Valuable Indian Brands 2015 compiled
by the research agency Millward Brown and commissioned by WPP Plc, a worldwide
communications service group.

Special Award for the Best Financial Institution Gold, 2015, by the Federation of
Karnataka Chamber of Commerce & Industry (FKCCI), Bengaluru.
Order of Merit for SME Enablement during 2014-15 by SKOCH Group.
FOREIGN BRANCHES
Foreign Branches
BRANCHES AND OFFICES ABROAD
The Bank has its presence abroad, as under:
LONDON BRANCH
PO BOX No. 174, GROUND FLOOR
10, CHISWEL STREET
LONDON - EC 1Y 4UQ
Ph: 0044 207 6282187
Fax: 0044 207 3742468/ 0044 207 2566620
Email: canarabankldn@canbank.co.uk
URL: canbanklondon.com
Chief Executive S Jayakumar (Ph.: 0044
207 6281145)
Alternate Chief Executive- Mr. Santhosh
Kumar (Ph: 0044 207 4484785)
LEICESTER BRANCH
188, BELGRAVE ROAD, LEICESTER
LE4 5AU, UNITED KINGDOM
Ph: 0044 116 2663799
FAX: 0044 116 2666736
Email: canaralstr@canbank.co.uk
Branch Manager Mr. Sushil Kumar (Ph:
0044 116 2663799)
HONG KONG
No. 904, AON CHINA BUILDING
29, QUEENS ROAD, CENTRAL, HONG
KONG
Ph: 00852 25291398
Fax: 00852 25296036 / 00852 25291921
Email: canarabank@canbank.com.hk
Chief Executive Mr. M Krishnan (Ph:
00852 2521 6230)
Alternate Chief Executive Mr. Dantu
Srinivas (Ph: 00852 2521 6240)
CHINA
SHANGHAI BRANCH
2601, BANK OF SHANGHAI MANSION,
168, MIDDLE YINCHENG ROAD,
LUJIAZUI, PUDONG,
SHANGHAI 200120 PRC
Ph: 008621 6859 6017
Fax: 008621 6859 6088
Email:canarashanghai@canarabank.com
President Mr. Bal Mukund Sharma (Ph:
008621 6859 6017)
Vice President Mr. Raju N Kori (Ph:
008621 6859 6089)
KINGDOM OF BAHRAIN Chief Executive: Mr. Raminder Pal Singh
Bagri (Ph: 0027 1132 65115)
NO. 162, 16TH FLOOR, MAIN TOWER
B1, AL ZAMIL TOWERS, Alternate Chief Executive: Mr. Gaurav
Meena (Ph: 0027 11 7845108)
BUILDING No. 31, ROAD 383, BLOCK
NO. 305, MANAMA CENTRE

PO BOX 65170, MANAMA, KINGDOM UNITED STATES OF AMERICA

OF BAHRAIN
NEW YORK BRANCH
Ph: 00973 1700 3138
405, PARK AVENUE,
FAX: 00973 1721 0907
SUITE NO.904
Email: canaraceo@batelco.com.bh
NEW YORK NY 10022, U.S.A.
Chief Executive Mrs. Geetika Sharma (Ph:
00973 1721 0905) Ph: 001 6467600495

Alternate Chief Executive Mr. FAX: 001 6466697325

Ramashankar Pandey (Ph: 00973 1700
3138) Email:cbny@canarabank.com

Chief Executive: Mr. S. K. Majumdar (Ph:

001 6467600484)
REPUBLIC OF SOUTH AFRICA
Alternate Chief Executive: Mr. Mahesh M
JOHANNESBURG BRANCH Pai (Ph: 001 6467600482)

11th FLOOR,

SANDTON CITY OFFICE TOWER, UNITED ARAB EMIRATES

SANDTON CORNER 5th STREET & DUBAI INTERNATIONAL FINANCIAL

REVONIA ROAD SANDHURST EXT 3, CENTRE (DIFC) BRANCH
SANDTON - 2196
No. 702, Level 7, PO Box No. 507037
JOHANNESBURG , REPUBLIC OF
SOUTH AFRICA Emirates Financial Towers

Ph: 0027 11 78 43271 Dubai International Financial Centre

FAX: 0027 11 32 65115 DUBAI, UAE

Email: cejoburg@canarabank.com Ph: 00971 43591668

FAX: 00971 43277172 109147, UL MARXISTSKAYA 16,

Email:difcdubai@canarabank.com MOSCOW

Chief Executive: Mr. Biplav Kumar Mishra
(Ph: 00971 565557739)
Alternate Chief Executive: Mr. S D Nakhwa
(Ph: 00971 509702231)
Ph: 007 495 7354335/ 7354033/ 7354035
Fax: 007 495 7354334 / 7354032
Email: cbil.credit@col.ru; cbil@col.ru

President Mr. S.L. Bhatti (Ph: 007 495

7354032)
SHARJAH REPRESENTATIVE
OFFICE: Deputy President Mr. Shreekanta
Mohapatra, (Ph: 007 495 7354335 Extn 107)
FLAT NO. 504, 5TH FLOOR, LIBERTY
REAL ESTATE BLDG.,

AL MINA ROAD, AL SOUR AREA TANZANIA

PO BOX 95400 CANARA BANK (TANZANIA) LTD.

(Wholly Owned Subsidiary)
SHARJAH , UAE
Plot No. 16/1, Elia Complex
Ph: 00971 6 575 6521
Zanaki Bibi Titi Street Corner
Fax: 00971 6 575 6523
P B No. 491
Email: canarash@eim.ae
Dar Es Salaam, Tanzania
Chief Representative Mr. U. Vijayakumar
(Ph: 00971 6575 6521) Ph: 00255 22 2112530

Email: mdcbtl@canarabank.co.tz

RUSSIA Chief Executive Mr. H Seshagiri Das (Ph:

00255 22 2112534)
COMMERCIAL INDO BANK LLC ,
(JOINT VENTURE WITH STATE Alternate Chief Executive Mr. Ritesh
BANK OF INDIA) Kumar (Ph: 00255 22 2112530)
Geo Locator for Bank and ATM:

https://canarabank.net.in/cangeomp/