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COLLEGE OF BUSINESS, HOSPITALITY AND TOURISM STUDIES

SCHOOL OF MANAGEMENT & INFORMATION SYSTEM

DEPARTMENT OF MANAGEMENT, IR & OHS

MGT608 16 Credit Points Property Management Trimester 1 2012

UNIT COORDINATOR: TBA


CONTRIBUTING LECTURERS: TBA
TUTORS: N/A

LECTURES: TBA (on FNU Homepage)


LABS: TBA (in class in week 1)

CONSULTATION TIME: Walk-in: TBA (in class in week1)


Or through appointment with the Dept secretary

PREREQUISITE: FIN503 or Equivalent

E-INFORMATION: All pertinent information relating to the unit shall be posted on Moodle
and Class share. Students are required to check their emails regularly
for communication from the lecturer. Check the announcements on the
Moodle or/and class share.

TOTAL LEARNING HOURS:

Contact Hours 72
Lectures 48
Tutorials (using labs) 24
Labs/Workshops -
Field Trip(s) -
Self Directed Learning (during term) hours 96
Self Directed Learning (Mid-Term Break) hours 24
Self Directed Learning (Study & Exam Weeks) hours 48
Total Learning Hours 240
1.0 Welcome

I welcome you to this Unit and hope that you will find it enriching and interesting. The unit goal is to
provide an introduction to property management theory through the study of its practical application in
the building and operational management of owner-occupied and investment property.

2.0 Unit Description


Achieving optimum performance from property assets is a multi-faceted process involving leases,
financial structures, marketing, and occupier demand. Budgeting, operational expenditures and capital
expenditures will be introduced within the property context. An understanding of health and safety
issues as well as leases will be provided.

3. 0 Learning Outcomes

Upon completion of this course student will be able to:

1. Generate an understanding of the role of property as an asset;


2. Validate your understanding the property management process; across the diverse property
sector groups; and
3. Analyze the impact of sound property management practices as either an end user or service
provider.

4.0 Unit Content and Reading References

Topic 1: INTRODUCTION

Lecture Hrs: 4 Tutorial/Workshop Hrs: 2 SDL Hrs: 14 hrs

Learning Outcome:

The student shall be able to generate an understanding of the overview of property management
profession.

PERFORMANCE CRITERIA:

1.1 Evaluate the property management profession


1.2 Evaluate the role of property
1.3 Diagnose the reason for investing in property
1.4 Analyse the objectives
1.5 Formulate short term goals for Property Management
1.6 Formulate long term goals for Property Management
Reading Resource Materials

1. Lecture Notes and other readings provided by the unit lecturer


2. Recommended Text Christiansen, W [1996]. Fundamentals of Property Management [2nd Ed]
Wellington: Butterworths.
3. S.K. Kenney; Fundamentals of Property, Eiram Publishing (July 2003)
4. Ken McElroy; The ABC's of Property Management: What You Need to Know to Maximize Your
Money Now; Business Plus.
5. Mike Bierne; Property Management; Tool Kit; Amacom [2006]

SDL Activities
Study lecture notes 20 slides x 1 hr Reading book chapter 1 hrs
3 mins 20 pages x 6 mins
Tutorial preparation 1 hrs Prep Mid Term & Final 24 hrs/12 2 hrs
Exam
Study journal articles 10pp x 12 2 hrs Reading newspapers, 4 hrs
mins business magazines,
watching TV news
Research 24hrs/12 2 hrs Group discussions 0.5 hrs
Assignment/Project
Searching internet 0.5 hr
Total Self Directed Learning = 14 Hours

Topic 2: INVESTMENT PROPERTY SELECTION

Lecture Hrs: 4 Tutorial/Workshop Hrs: 2 SDL Hrs: 14 hrs

Learning Outcome:

The student shall be able to analyze and evaluate properties before making the final decision to invest
on the property.

PERFORMANCE CRITERIA

2.1 Analyze investment property and selection


2.3 Evaluate the different types of Property investments
2.4 Analyze and evaluate Residential Property Management

Reading Resource Materials

1. Lecture Notes and other readings provided by the unit lecturer


2. Recommended Text Christiansen, W [1996]. Fundamentals of Property Management [2nd Ed]
Wellington: Butterworths.
3. S.K. Kenney; Fundamentals of Property, Eiram Publishing (July 2003)
4. Ken McElroy; The ABC's of Property Management: What You Need to Know to Maximize Your
Money Now; Business Plus.
5. Mike Bierne; Property Management; Tool Kit; Amacom [2006]
SDL Activities
Study lecture notes 20 slides x 1 hr Reading book chapter 1 hrs
3 mins 20 pages x 6 mins
Tutorial preparation 1 hrs Prep Mid Term & Final 24 hrs/12 2 hrs
Exam
Study journal articles 10pp x 12 2 hrs Reading newspapers, 4 hrs
mins business magazines,
watching TV news
Research 24hrs/12 2 hrs Group discussions 0.5 hrs
Assignment/Project
Searching internet 0.5 hr
Total Self Directed Learning = 14 Hours

Topic 3: HOUSINF FIJI SOCIAL HOUSING MANAGEMENT

Lecture Hrs: 4 Tutorial/Workshop Hrs: 2 SDL Hrs: 14 hrs

Learning Outcome:

The student shall be able to analyze the key elements in relation to social housing management system.

PERFORMANCE CRITERIA:

3.1 Analyze Social housing Fiji.


3.2 Evaluate the systems of Social Housing Management in Fiji.
3.3 Diagnose the various types of leases, the method of applications and the key elements
necessary in obtaining such leases.

Reading Resource Materials

1. Lecture Notes and other readings provided by the unit lecturer


2. Recommended Text Christiansen, W [1996]. Fundamentals of Property Management [2nd Ed]
Wellington: Butterworths.
3. S.K. Kenney; Fundamentals of Property, Eiram Publishing (July 2003)
4. Ken McElroy; The ABC's of Property Management: What You Need to Know to Maximize Your
Money Now; Business Plus.
5. Mike Bierne; Property Management; Tool Kit; Amacom [2006]

SDL Activities
Study lecture notes 20 slides x 1 hr Reading book chapter 1 hrs
3 mins 20 pages x 6 mins
Tutorial preparation 1 hrs Prep Mid Term & Final 24 hrs/12 2 hrs
Exam
Study journal articles 10pp x 12 2 hrs Reading newspapers, 4 hrs
mins business magazines,
watching TV news
Research 24hrs/12 2 hrs Group discussions 0.5 hrs
Assignment/Project
Searching internet 0.5 hr
Total Self Directed Learning = 14 Hours

Topic 4: MARKETING AND LEASING MANAGED PROPERTY

Lecture Hrs: 4 Tutorial/Workshop Hrs: 2 SDL Hrs: 14 hrs

Learning Outcome:

The student shall be able to analyze and evaluate vacant tenancies and select a tenant.

PERFORMANCE CRITERIA:

4.1 Generate understanding on Marketing and Leasing managed property.


4.2 Design steps to take when dealing with vacant tenancies.
4.3 Formulate steps when selecting a tenant.
4.4 Generate an understating on Tenant mix and compatibility issues
4.5 Formulate operational controls.

Reading Resource Materials

1. Lecture Notes and other readings provided by the unit lecturer


2. Recommended Text Christiansen, W [1996]. Fundamentals of Property Management [2nd Ed]
Wellington: Butterworths.
3. S.K. Kenney; Fundamentals of Property, Eiram Publishing (July 2003)
4. Ken McElroy; The ABC's of Property Management: What You Need to Know to Maximize Your
Money Now; Business Plus.
5. Mike Bierne; Property Management; Tool Kit; Amacom [2006]

SDL Activities
Study lecture notes 20 slides x 1 hr Reading book chapter 1 hrs
3 mins 20 pages x 6 mins
Tutorial preparation 1 hrs Prep Mid Term & Final 24 hrs/12 2 hrs
Exam
Study journal articles 10pp x 12 2 hrs Reading newspapers, 4 hrs
mins business magazines,
watching TV news
Research 24hrs/12 2 hrs Group discussions 0.5 hrs
Assignment/Project
Searching internet 0.5 hr
Total Self Directed Learning = 14 Hours
Topic 5: MANAGEMENT PROPOSAL

Lecture Hrs: 4 Tutorial/Workshop Hrs: 2 SDL Hrs: 12 hrs

Learning Outcome:

The student shall be able to generate an understanding on how to write Management Proposal.

PERFORMANCE CRITERIA:

5.1 Generate an understanding on the importance of The Management Proposal.


5.2 Generate an understanding on this proposal are prepared.
5.3 Evaluate Rent Reviews
5.4 Evaluate Rent Renewals.

Reading Resource Materials

1. Lecture Notes and other readings provided by the unit lecturer


2. Recommended Text Christiansen, W [1996]. Fundamentals of Property Management [2nd Ed]
Wellington: Butterworths.
3. S.K. Kenney; Fundamentals of Property, Eiram Publishing (July 2003)
4. Ken McElroy; The ABC's of Property Management: What You Need to Know to Maximize Your
Money Now; Business Plus.
5. Mike Bierne; Property Management; Tool Kit; Amacom [2006]

SDL Activities
Study lecture notes 20 slides x 1 hr Reading book chapter 1 hrs
3 mins 20 pages x 6 mins
Tutorial preparation 1 hrs Prep Mid Term & Final 24 hrs/12 2 hrs
Exam
Study journal articles 10pp x 12 2 hrs Reading newspapers, 4 hrs
mins business magazines,
watching TV news
Research 24hrs/12 2 hrs Group discussions 0.5 hrs
Assignment/Project
Searching internet 0.5 hr
Total Self Directed Learning = 14 Hours
Topic 6:UNIT TITLES ACT AND STRATA MANAGEMENT

Lecture Hrs: 4 Tutorial/Workshop Hrs: 2 SDL Hrs: 12 hrs

Learning Outcome:

The student shall be able to generate an understanding of the essential elements of administering title
property.

PERFORMANCE CRITERIA:

6.1 Analyze the Unit Title Act


6.2 Generate an understanding of the concept of Strata management
6.3 Analyze and evaluate the essential elements of administering and managing unit titled property.

Reading Resource Materials

1. Lecture Notes and other readings provided by the unit lecturer


2. Recommended Text Christiansen, W [1996]. Fundamentals of Property Management [2 nd Ed]
Wellington: Butterworths.
3. S.K. Kenney; Fundamentals of Property, Eiram Publishing (July 2003)
4. Ken McElroy; The ABC's of Property Management: What You Need to Know to Maximize Your
Money Now; Business Plus.
5. Mike Bierne; Property Management; Tool Kit; Amacom [2006]

SDL Activities
Study lecture notes 20 slides x 1 hr Reading book chapter 1 hrs
3 mins 20 pages x 6 mins
Tutorial preparation 1 hrs Prep Mid Term & Final 24 hrs/12 2 hrs
Exam
Study journal articles 10pp x 12 2 hrs Reading newspapers, 4 hrs
mins business magazines,
watching TV news
Research 24hrs/12 2 hrs Group discussions 0.5 hrs
Assignment/Project
Searching internet 0.5 hr
Total Self Directed Learning = 14 Hours

Topic 7: ONSITE PROPERTY INSPECTION

Lecture Hrs: 4 Tutorial/Workshop Hrs: 2 SDL Hrs: 14 hrs


The student shall be able to determine to critically evaluate the property onsite.

PERFORMANCE CRITERIA:

7.1 Assignment brief and onsite property inspection


7.2 Generate understanding on the process of inspection.
7.3 Evaluate property onsite.

Reading Resource Materials

1. Lecture Notes and other readings provided by the unit lecturer


2. Recommended Text Christiansen, W [1996]. Fundamentals of Property Management [2nd Ed]
Wellington: Butterworths.
3. S.K. Kenney; Fundamentals of Property, Eiram Publishing (July 2003)
4. Ken McElroy; The ABC's of Property Management: What You Need to Know to Maximize Your
Money Now; Business Plus.
5. Mike Bierne; Property Management; Tool Kit; Amacom [2006]

SDL Activities
Study lecture notes 20 slides x 1 hr Reading book chapter 1 hrs
3 mins 20 pages x 6 mins
Tutorial preparation 1 hrs Prep Mid Term & Final 24 hrs/12 2 hrs
Exam
Study journal articles 10pp x 12 2 hrs Reading newspapers, 4 hrs
mins business magazines,
watching TV news
Research 24hrs/12 2 hrs Group discussions 0.5 hrs
Assignment/Project
Searching internet 0.5 hr
Total Self Directed Learning = 14 Hours

Topic 8: INFORMATION MANAGEMENT

Lecture Hrs: 4 Tutorial/Workshop Hrs: 2 SDL Hrs: 14 hrs

Learning Outcome:

The student shall be able to compare and contrast the various processes and procedures of information
management.

PERFORMANCE CRITERIA:

8.1 Evaluate information management, processes and procedures


8.2 Generate understanding on Maintenance and Tender Process.
Reading Resource Materials

1. Lecture Notes and other readings provided by the unit lecturer


2. Recommended Text Christiansen, W [1996]. Fundamentals of Property Management [2nd Ed]
Wellington: Butterworths.
3. S.K. Kenney; Fundamentals of Property, Eiram Publishing (July 2003)
4. Ken McElroy; The ABC's of Property Management: What You Need to Know to Maximize Your
Money Now; Business Plus.
5. Mike Bierne; Property Management; Tool Kit; Amacom [2006]

SDL Activities
Study lecture notes 20 slides x 1 hr Reading book chapter 1 hrs
3 mins 20 pages x 6 mins
Tutorial preparation 1 hrs Prep Mid Term & Final 24 hrs/12 2 hrs
Exam
Study journal articles 10pp x 12 2 hrs Reading newspapers, 4 hrs
mins business magazines,
watching TV news
Research 24hrs/12 2 hrs Group discussions 0.5 hrs
Assignment/Project
Searching internet 0.5 hr
Total Self Directed Learning = 14Hours

Topic 9: INDUSTRIAL PROPERTY MANAGEMENT

Lecture Hrs: 4 Tutorial/Workshop Hrs: 2 SDL Hrs: 14 hrs

Learning Outcome:

The student shall be able to evaluate industrial property

PERFORMANCE CRITERIA:

9.1 Examine the concept of industrial property management.


9.2 Diagnose the management syatem of a modern industrial property portfolio.
9.3 Evaluate the commercial property Management.
9.4 Evaluate the management of a modern office/retail development and techniques to add value.

Reading Resource Materials

1. Lecture Notes and other readings provided by the unit lecturer


2. Recommended Text Christiansen, W [1996]. Fundamentals of Property Management [2nd Ed]
Wellington: Butterworths.
3. S.K. Kenney; Fundamentals of Property, Eiram Publishing (July 2003)
4. Ken McElroy; The ABC's of Property Management: What You Need to Know to Maximize Your
Money Now; Business Plus.
5. Mike Bierne; Property Management; Tool Kit; Amacom [2006]

SDL Activities
Study lecture notes 20 slides x 1 hr Reading book chapter 1 hrs
3 mins 20 pages x 6 mins
Tutorial preparation 1 hrs Prep Mid Term & Final 24 hrs/12 2 hrs
Exam
Study journal articles 10pp x 12 2 hrs Reading newspapers, 4 hrs
mins business magazines,
watching TV news
Research 24hrs/12 2 hrs Group discussions 0.5 hrs
Assignment/Project
Searching internet 0.5 hr
Total Self Directed Learning = 14Hours

Topic 10: Local Government Property Management

Lecture Hrs: 4 Tutorial/Workshop Hrs: 2 SDL Hrs: 14 hrs

Learning Outcome:

The student shall be able to examine the specialty area of property management.

PERFORMANCE CRITERIA:

10.1 Generate an understanding Local Government Property Management


10.2 Evaluate the specialty area of property management
10.3 Analyze Financial Management
10.4 Generate an understanding of preparing income and expenditure, budgets, controls and end of
the year reconciliation.
10.5 Evaluate shopping centre management, OHS issues in property management. Building
operations and Building Defects.

Reading Resource Materials

1. Lecture Notes and other readings provided by the unit lecturer


2. Recommended Text Christiansen, W [1996]. Fundamentals of Property Management [2nd Ed]
Wellington: Butterworths.
3. S.K. Kenney; Fundamentals of Property, Eiram Publishing (July 2003)
4. Ken McElroy; The ABC's of Property Management: What You Need to Know to Maximize Your
Money Now; Business Plus.
5. Mike Bierne; Property Management; Tool Kit; Amacom [2006]
SDL Activities
Study lecture notes 20 slides x 1 hr Reading book chapter 1 hrs
3 mins 20 pages x 6 mins
Tutorial preparation 1 hrs Prep Mid Term & Final 24 hrs/12 2 hrs
Exam
Study journal articles 10pp x 12 2 hrs Reading newspapers, 4 hrs
mins business magazines,
watching TV news
Research 24hrs/12 2 hrs Group discussions 0.5 hrs
Assignment/Project
Searching internet 0.5 hr
Total Self Directed Learning = 14Hours

6.0 Assessment

1.1 Grades

(a) The overall mark for the unit depends on performance during the trimester (50%)
and performance in the final examination (50%).

In Class Assessment

1. Individual participation 5%
2. Individual Assignment 20%
3. Mid Test 15%
4. Tutorial Attendance and participation 10%
Total Coursework 50%

Final Examination 50%

(b) In order to pass the unit, that is, to obtain a grade of C or better, it is necessary to score at least
40% (ie 20/50) in the final examination. It is highly recommended that students attend all
tutorials/labs/workshops.

1.2 Letter Grade Scale


The following grading scales would be used:

6.1 Grade Marks GPA


A+ 90-100 4.33-5.00 High Distinction
A 85-89 4.00-4.27 Distinction
A- 80-84 3.73-3.93 Distinction
B+ 75-79 3.33-3.60 High Credit
B 70-74 3.00-3.27 Credit
B- 65-69 2.67-2.93 Credit
C+ 60-64 2.33-2.60 Pass
C 55-59 2.00-2.27 Pass
C- 50-54 1.67-1.93 Pass
D+ 45-49 1.33-1.60 Fail
D 40-44 1.00-1.27 Fail
D- 35-39 0.67-0.93 Fail
E Below 35 0-0.60 Fail
DNQ Did Not Qualify; student received over 50% of 0 Fail
total marks but did not meet other specified
conditions for a pass
W Withdrawn from Unit 0
CT Credit Transfer 0 Cross credit (CT)
NV Null & Void for Dishonest practice 0
I Result withheld/Incomplete assessment 0
X Continuing course 0
DNC Did Not Complete 0
CP Compassionate Pass 0
Aeg Aegrotat Pass 0
PT Pass Terminating 0
P Pass 0
NP Not Passed 0

1.0 Programme Regulations and Dissatisfaction with Assessment

The academic conduct of the students are governed by the University Academic and Students
Regulation (UASR). All students must obtain a copy of the UASR from the FNU academic office and
familiarize themselves with all academic matters.

Should a student be dissatisfied with either the internal or external assessment, they can take the
following steps to get redress of their grievance.

Internal Assessment: The student can refer the work back to the unit coordinator for checking and
reassessment. Following this reassessment, if the student is still dissatisfied, the student may refer the
work to the HOD. The HOD will then appoint another lecturer to examine the work and result will then
stand.
Final Exam: The student can apply for re-check of the grade as per the procedures laid down in the
UASR.

1.0 Plagiarism and Dishonest Practice Regulation

Plagiarism and dishonest practices are serious offences for which offenders shall be penalized. Students
must read the relevant section of UASR to understand the various types of cases defined as dishonest
practices in academic work and to also know the penalties associated with these kinds of practices.

9. Final Examination Scripts

9.1. A student may obtain a copy of his/her assessed final exam script(s), and all other written
materials submitted for assessment in a unit, upon application on the prescribed form and
upon the payment of the prescribed administration fee(s).
9.2. A student may view online marking guide for in the final exam paper.
9.3. No access to exam scripts shall be permitted after 12 months of the release of results for any
unit.

10. Reconsideration of Assessment and Unit Grades, and Appeals

10.1. A student may apply for reconsideration of the final (end-point) assessment.
10.2. Applications for reconsideration shall be made only after a student has viewed his/her exam
script and the marking guide under the provisions of s14 above, and remains unsatisfied with
the results obtained. The application for reconsideration shall specify the question(s) which
he/she is seeking a reconsideration of, and the basis for this.
10.3. Applications for reconsideration shall be made within five days of the result being released if
the student wishes to pursue a course to which the course(s) under reconsideration is a
prerequisite, or 21 days of the date of release of the results otherwise. Applications need to
be made by lodging a duly completed Reconsideration of Assessment form, together with the
necessary fees for the reconsideration, to the Academic Office, which shall submit the
application to the respective Dean.
10.4. The Dean or the Head of the Academic Section authorized by the Dean to deal with
applications for reconsideration of grades shall cause the reconsideration to be done
expeditiously and independently.
10.5. Reconsideration of unit grades shall comprise
10.5.1. a careful check that the referred to examination question and part-question was read by
the examiner and given an appropriate mark;
10.5.2. a careful remarking of the question(s) being asked for reconsideration;
10.5.3. a careful check that the total examination mark has been accurately transposed within
the proportions (% coursework vs. % final examination) previously established by the
examiner;
10.5.4. a careful computation of all the marks awarded for the coursework; and
10.5.5. a careful check that the coursework mark has been accurately transposed within the
proportions previously established by the examiner.
10.6. The application shall be considered and a decision communicated to the Academic Office
within five working days of the receipt of the application for reconsideration from the
Academic Office if the course under reconsideration is a prerequisite to a course that the
student is required to undertake in the term immediately following to complete his/her
Programme, or within ten working days otherwise.
10.7. The outcome of the reconsideration shall be communicated to the student by the Academic
Office within two days of the receipt of the report from the Dean.
10.8. If the student is dissatisfied with the outcome of the application, the student may apply to
the College Academic Appeals Committee for reconsideration of the grade/result. Appeals
shall be made within five working days of the date of the notification of the outcome of the
application for reconsideration. Applications shall be made by lodging a duly completed form
prescribed for this purpose to the Academic Office, which then shall be sent by the Academic
Office to the College Appeals Committee within one working day of its receipt. The Appeals
Committee shall cause a careful reconsideration of the documents as listed in s15.5 above, as
well as cause to be carried out a careful examination of all or a sample of other scripts (with
such sample determined by a specified process by the Academic Office) for the unit to ensure
consistency of marking and assessment.
10.9. The College Academic Appeals Committee shall advise the Academic Office of the outcome of
the appeal within five working days from the date of the receipt of the application from the
Academic Office if the course is a prerequisite to a course that the student would need to do
in the term immediately following to complete a programme or within 15 working days
otherwise. The Academic Office shall advise the student within 24 hours by email or phone.
10.10. A grade may be unchanged, raised or lowered following reconsideration under this section.
10.11. A student who is dissatisfied with the award of the College Academic Appeals Committee
may appeal further to the Students Appeals Committee for reconsideration of the decision
of the College Academic Appeals Committee. This appeal must be lodged within two working
days from the date of the notification if the course under reconsideration is a prerequisite to
a course that the student is required to undertake in the term immediately following to
complete his/her Programme or within ten working days otherwise.
10.12. Appeals against the decision of the College Academic Appeals Committee shall be made by
lodging the prescribed application form [Appeal: Reconsideration of Assessment] to the
Academic Office.
10.13. The Students Appeals Committee shall advice the Academic Office of the outcome of the
appeal within five working days of the date of the lodgement of the appeal if the appeal
concerns a prerequisite to another unit that the student needs to do in the term immediately
following to complete the programme, or 20 working days otherwise.
10.14. A student may be given provisional admission into a unit if the unit whose grade is under
reconsideration or is under appeal is a prerequisite. The admission would be confirmed if the
students application succeeds. If the application fails, the student shall be deregistered from
the unit, with no loss of fee paid for the unit.
10.15. Any and all fee paid for reconsideration of a unit grade , including the fees to get a copy of
the script and to view the marking guide, shall be refunded to the candidate, if, as a result of
the reconsideration or appeals, the grade for the unit is raised.
10.16. The decision of the Students Appeals Committee shall be final.

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