November 2017 4.

00
@SecurityDrum

www.psimagazine.co.uk

Professional Security Installer

IN MY
OPINION
Frankie Bellavia
of Midwich Security

A CLOSER
LOOK
Union DoorSense
QED EV

SOFTWARE
AS A SERVICE
Get some SaaS in your life

EDITORS HEIGHTENED
CHOICE
A look at the best
SURVEILLANCE
new products The benefits of remote monitoring
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 November 2017

November 2017 4.00

@SecurityDrum

www.psimagazine.co.uk www.psimagazine.co.uk

Professional Security Installer

5 Editorial IN MY
There are more outlets selling security products than OPINION
Frankie Bellavia
ever before and manufacturers are developing of Midwich Security
increasingly more innovative solutions so why are
homeowners giving installers headaches? A CLOSER
LOOK
6 Industry news Union DoorSense
QED EV
News and events from the security and fire industries
SOFTWARE
11 Appointments AS A SERVICE
We meet some of this months security industry movers Get some SaaS in your life

and shakers.

12 TESTED - Union DoorSense

The legal way to prop open fire doors is put through its
paces and given marks out of ten

16 Editors Choice
The pick of the latest security products with information
from the manufacturers
EDITORS HEIGHTENED
19 In my opinion - Frankie Bellavia
PSI caught up with the Head of Sales - Security at
CHOICE
A look at the best
SURVEILLANCE
new products The benefits of remote monitoring
Midwich during the recent Technology Exposed event to
talk distribution and growing the business

23 SaaS at your service The benefits of heightened security

What are the benefits for installers and their customers The biggest benefit of monitoring stations is the additional peace of mind they
when it comes to utilising SaaS solutions? provide yet people still specify bells-only solutions to try and save money.
We ask one expert how installers should get their customers to upgrade
27 Remotely speaking
Moving customers on from bells-only intruder alarm
installations to ARC supported services

29 Business builder PSi QR Codes

Jim Rathbone of Rathbone Results reveals the ways to
improve team performance
35 Video management
If you have cameras, you need VMS, but what are the
options and how good are the free versions?
39 The supply chain and security
Why parties across the supply chain must expand their
knowledge and open communications channels
43 Meet the installer
This month we talk to Nicola Gant of CVL Systems in
Wellingborough about being in the security business
48 Tried and tested
A round-up of some of the best scoring products from the
PSI technology tests
CONTACTS
EDITOR Andy Clutton
Tel: 020 8295 8308
E-mail: andy.clutton@psimagazine.co.uk
Twitter: @SecurityDrum
DESIGN & PRODUCTION Matt Jarvis
Tel: 020 8295 8310 Fax: 0870 4292015
E-mail: matt.jarvis@proactivpubs.co.uk
ADVERTISEMENT DIRECTOR David Lewis
Tel: 020 8295 8309 Fax: 01322 292295
E-mail: david.lewis@proactivpubs.co.uk
DISPLAY ADVERTISING Paul Amura
Tel: 020 8295 8307 Fax: 01322 292295
E-mail: paul.amura@proactivpubs.co.uk
ADMINISTRATION Tracey Cole
Tel: 020 8295 8306 Fax: 01322 292295
E-mail: tracey.cole@proactivpubs.co.uk
MANAGING DIRECTOR Mark Quittenton
For ease of access, some of the items in
PSi carry QR codes. Simply scan with
your phone to visit relevant websites.
Security-based editorial contributions to PSI are
welcomed, and the Editor reserves the right to alter or
abridge text prior to publication. The views expressed in
PSI are not necessarily those of the publishers.
Editorial and Advertisement Office
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All rights reserved. No part of this publication may be
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ISSN: 1360-6476

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Your guide to vendors and service providers

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EDITORIAL
Buying and selling
In years gone by the only place you could get
CCTV, intruder alarms or access control
systems was from a trade stockist or an
installer, but the market has changed for both
buyers and sellers...
f you stop and think about it, we are surrounded by different
I ways to buy things these days - no longer do we have to go to
the shops to make a purchase we can instantly go online via
our smartphones, televisions, tablets and computers to make
swift decisions on items to then have them delivered to us. Of
course professional security installers have the option of a trade
distributor to help manage the technology supply they need
which is a real bonus especially when you need something fast or
require a little tech support. The swift replacement services are
neat too.
Not only do you have options when it comes to buying you
also have a huge number of variables in the choice of solution
you ultimately go with. Its not just a case of analogue or IP any
more, you can do just about anything over coax that you can on a
network, for example Hikvision has now developed Power over
Coax to go with its range of PoE enabled systems.
Installers have such a wide range of options available to them
for every job and its good to know that distributors and
manufacturers are keen to look after you.
Unfortunately with todays modern lifestyle it appears (after
speaking to a number of installers recently) that the end-user
who considers himself tech-savvy may be introducing new
problems for you. A couple of people have recently said to me
that one of the main headaches they are experiencing is with
customers phoning up to ask the installer to fit something the
homeowner has bought online themselves. Often this means it is
a product from a Far Eastern online source with no instructions in
English or any tech support. A problem no-one really wants to
take on.
Another problem is the glut of high street retailers knocking
out budget indoor cameras and unmonitored alarm systems (you
know who I mean) and theyre doing a lot of marketing to support
it too. Social media pop-ups from such companies come with
comments typically saying: I love this shop, my house is full of
cameras. Thats great for the shop and also for the homeowner,
especially if he wants to film people stealing his stuff. And dont
get me started on the number of Kickstarter projects for indoor
security systems. Global DIY intrusion equipment market
revenues are forecast to grow at an average of nearly 20 percent
per year from 2016 through 2021 according to the latest data and
the ease in which new companies can begin trading in OEM
security equipment is staggering.
So theres another headache for installers out there, but lets
hope that once people realise that theyre using well-marketed
but unsuitable kit they will drop a professional a call to get the
job done properly.
Andy Clutton
EDITOR
5

Facial recognition
In brief
Senstar has announced the
beginning of a transition
period to bring Aimetis
under the Senstar brand.
Senstar acquired Aimetis in
April 2016.
Broadstone, the company
behind the online
recruitment platform
Engage, aimed at the private
security industry, has
secured an investment of
200,000 from Maven
Capital Partners. The app-
driven service will launch in
January 2018.
6
Analytics ANPR Thermal imagery
INDUSTRY NEWS
NSI announces
automated alarms
research project
National Security Inspectorate
(NSI) has announced research
into Maximising the public
benefits of automated alarms,
having commissioned
Perpetuity Research to lead a
far reaching industry-wide
initiative commencing in
October 2017.
NSIs Chief Executive
Richard Jenkins explained,
The well proven URN1 police
response process has long been a great unsung
mainstay in private-public sector collaboration,
and over the last 10-15 years has contributed
dramatically to public safety, and increasing
efficiency for police at a time when pressures
on resources have never been higher. But
technology marches on and the opportunities
are there for moving the success of the police
URN to another level. This study is about
crystallising the possibilities from amongst all
stakeholders, and envisioning the added
benefits that could be realised from further
enhancement.
In 2002/3 NSI appointed Perpetuity
Research to produce a report on the causes of
false alarms. It became an important reference
ECA uncovers disappointing
apprenticeship advice stats
Fewer than 1 in 12 students (8 per cent) aged
15 to 18 in school or college in 2016/2017 are
being advised to seek a work-based
apprenticeship afterwards, according to
YouGov survey findings commissioned by the
ECA, apprenticeship training organisation JTL,
and the Joint Industry Board. In contrast, 85%
of students are encouraged to go into further
or higher education, such as university study,
after finishing at school or college. Just 3 per
cent were advised to seek a job.
Over one-quarter of students said they had
never even been spoken to about work-based
apprenticeships by their school or college.
We are the UKs
Largest Authorised
Dahua Distributor.
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point for policy and communication, within the
security sector, the police service and beyond.
The findings from the report have largely stood
the test of time. We are very excited now 15
years on to be re-visiting the police response
model, and helping define how a modern
technology can build further on the success to
date. Perpetuity is an expert and
knowledgeable partner to help paint a picture
of how this might work, and we are confident
with input from key stakeholders in the process
that this new study will help inform the debate
about the URN of the future.
Professor Martin Gill, Director of Perpetuity
Research commented, It is our belief that this
independent piece of work can help bring
clarity to the table and inform the debate about
how further success in police URN can be
delivered in the interests of public safety,
protection of people and property, and police
savings. Having delivered the 2003 study, the
time is right to revisit this arena, discover how
industry and police thinking has moved on,
what opportunities are there and how benefit
might be realised. We are delighted to have
been approached again by NSI to conduct this
new research.
It is expected that the findings from this
industry study will be organised on a fast track
basis with an initial report available in
spring/early summer 2018.
Alex Meikle, Director of Employment and
Skills at ECA, commented: These findings
show that too many young people are
effectively being led up the garden path by
careers advice in schools, which is significantly
out of step with the needs of industry and
future employers. There is a growing
recognition of the value of undertaking
apprenticeships, particularly engineering, and
the electrotechnical industry will be looking to
undertake further work with schools and
colleges to encourage greater takeup among
students.
Just 1 in 14 (7 per cent) students were ever
encouraged to consider finding a job in a
skilled trade.
www.psimagazine.co.uk
 CCTV ACCESS FIRE INTRUDER

taken to task in real time scenarios. All of the

Attack Testing Zone expanded
for IFSEC 2018 event
The organisers of IFSEC have announced that in
2018 the event will once again partner BRE
Global/LPCB to host the Attack Testing Zone
which will demonstrate how the products and
solutions that installers are recommending are
fit for purpose to safeguard people and property.
Following the successful introduction of the
new demonstration zone in 2017, the Attack
Testing Zone will be expanded and moved to a
prominent position in the Borders &
Infrastructure area of IFSEC 2018, providing
dramatic demonstrations of the capabilities of
security solutions. Technicians from BRE Global/
LPCB will actively demonstrate the effectiveness
of a range of physical security solutions being
products on display are LPCB Red Book
approved and will have met a range of UK and
European standards.
Richard Flint, Physical Security Technical and
Business Development Manager at BRE Global
says: BRE Global is delighted to once again
partner with IFSEC 2018 to continue with the
Attack Testing Zone. We were hugely impressed
at the volumes and quality of the visiting
audience in 2017 and we made sure the IFSEC
team expanded and relocated the Zone for 2018-
such was the level of interest. Its a unique
opportunity for security professionals to see
leading products being tested in real time and
showcases the levels of security and protection
these solutions can provide.
Gerry Dunphy, Brand Director, IFSEC & Firex
International says: The Attack Testing Zone is a
great example of where real time
demonstrations capture the imagination of the
visiting audience and it adds to whole IFSEC
experience.
IFSEC International 2018 will take place
between 19th and 21st June at Londons ExCeL
venue and is co-located with Firex International,
Safety & Health Expo and the Facilities Show.

Research highlights weak link in fireworks being posted through letterboxes.

In brief
Mayflex has achieved
accreditation as a Dahua
Authorised Training Partner
in the UK. The certification
has been awarded following
the successful delivery of
Dahua installer training.
DVS has moved to WD
Purple hard drives for all of
its digital video recorders.
Veracity has reported over
30% growth in staff levels
as demand for IP video,
transmission and storage
solutions increases.
domestic security
Almost every front door has one, but new
research shows letterboxes are all too often
proving to be a weak link in making homes,
cars and families safe and secure. UAP has
discovered the growing security and safety
concerns centred around letterboxes with a
nationwide survey of homeowners and analysis
of figures from fire services.
The survey of 2,000 homeowners across the
UK found three in ten are putting the security of
their house and car at risk by leaving their keys
too close to the front door. The nationwide poll
discovered that 31 per cent of people leave
their home and car keys within 5 metres of the
letterbox. If keys are within that distance,
criminals are able to use implements such as
fishing rods or aerials to hook keys and then
enter the property or steal vehicles.
Meanwhile, research obtained through
Freedom of Information requests to fire
services has found a growing problem of
Over the past three years, there has been a 26
per cent increase in recorded incidents,
according to data from 25 fire services across
England. Across these 25 fire services, there
were 111 incidents across the three years
between 2014 and 2016 with numbers rising
from 32 in 2014 to 43 in 2016.
UAPs Barry Halpin says many dont think
about the security risks of letterboxes:
Letterboxes are usually an open gateway to
our properties unlocked, unsecured and
easily accessible, so it is vital homeowners
consider whether theirs has the latest
technology to stop people exploiting the
security loophole to put our families and
property at risk. Too many of us dont think
about whether our home and car keys can be
fished through the letterbox and the growing
number of incidents of fireworks being posted
into homes demonstrates why having
letterboxes that are designed to prevent fishing
and fire are important.

www.psimagazine.co.uk
8
 The UKs fastest growing
PXOWLGLVFLSOLQHUH 
security distributor
sales@oprema.co.uk
+44 (0)2920 641 509
www.oprema.co.uk
Honeywell announces intention to spin off
ADI Global distribution business
Honeywell has announced the results of its portfolio review,
including its intention to separately spin off its Homes product
portfolio and ADI Global distribution business, as well as its
Transportation Systems business, into two stand-alone,
publicly-traded companies. The planned separation
transactions are intended to be tax-free spins to Honeywell
shareowners for U.S. federal income tax purposes and are
expected to be completed by the end of 2018.
As part of the review, we analysed numerous criteria,
including growth outlook, financial performance, market
dynamics, potential for disruption, and, most importantly,
assessment of fit as a Honeywell business, said Honeywell
President and CEO Darius Adamczyk. The remaining
Honeywell portfolio will consist of high-growth businesses in
six attractive industrial end markets, each aligned to global
mega trends including energy efficiency, infrastructure
investment, urbanisation and safety. These businesses are
best positioned to leverage Honeywell synergies from our
technologies, financial and business models, and talent. Our
simplified portfolio will offer multiple platforms for organic
growth and margin expansion through further deployment of
our HOS Gold operating system and the Honeywell Sentience
Platform. Honeywell will also have multiple levers for
continuing to execute an aggressive capital deployment
strategy, including a vigorous and disciplined M&A program.
The spun businesses will be better positioned to
maximise shareowner value through focused strategic
decision making and capital allocation tailored for their end
markets. At Honeywell, we will continue our track record of
execution, delivering growth, margin expansion, and
aggressive capital allocation for our shareowners.
The new Homes and Global Distribution business will
operate in the home heating, ventilation and air conditioning
(HVAC) controls and security markets, and a global distributor
of security and fire protection products. The business is
expected to have annualised revenue of approximately $4.5
billion and approximately 13,000 employees.
Planned separations will not require a shareowner vote.
Each spin-off will be subject to finalisation of the contours of
the spun-off business, assurance that the separation will be
tax-free to Honeywell shareowners for U.S. federal income tax
purposes, finalisation of the capital structure of the three
corporations, the effectiveness of appropriate filings with the
U.S. Securities and Exchange Commission, final approval of
the Honeywell Board of Directors, and other customary
matters.
www.psimagazine.co.uk
THE BOTTOM LINE
I N A S S O C I AT I O N W I T H C S L
The interview that gets
the facts from the top
This month Simon Banks
talks to Tony Porter, the
UKs Surveillance Camera
Commissioner and
independent Government regulator.
Tony is an intelligence specialist and
retired senior police leader engaged to
encourage compliance with the surveillance camera
code of practice.
There has been a lot of controversy over the increasing use of
surveillance technology and the lack of transparency that can sometimes
accompany this. Whats your view?
New technology is great, whether it is drones searching for missing people on
mountains or body worn cameras deflecting potentially violent situations. The
increasing use of integrated technology demonstrates its success, nonetheless
regulators and law makers need to keep abreast of the risks i.e. who is operating
the drone and is it being used ethically? Transparency is the ticket to its
acceptance by the public.
You released the National Surveillance Camera Strategy in March 2017
how much progress has been made so far?
Progress has been dynamic and fast-paced, and I am working with
manufacturers, installers, police and local authorities to name a few. Already we
are seeing the power of this coordinated approach to engage the industry to
develop new approaches and best practice. This is enabling me to advise the
Government on new challenges to legislation and we are looking across the
whole spectrum of use whilst also identifying training gaps. My Annual Report to
Parliament will describe more fully our challenges and successes, but overall I
am delighted with progress to date.
Recently you have worked on the Memorandum of Understanding (MoU)
and launched a Passport to Compliance document. How will these
documents affect installers?
The aim of the MoU is to drive up standards, not just for end-users and
operators but for manufacturers and installers. Customers will increasingly be
requesting evidence of compliance to the document. I intend to introduce more
recognisable independent certification for installers similar to my certification for
operators. However more importantly I am determined to ensure in the field of
video surveillance that single, simplified messages are delivered to support the
public whilst also ensuring understandable advice is provided in what is an
increasingly complex field.
The quality of CCTV has improved, with prices falling and storage
increasing. Are you seeing any trends towards Cloud storage?
In 2013, research by the BSIA concluded that there were between 4 and 6
million video cameras in the UK. Since then we have seen an increase in its use.
Cloud storage offers excellent opportunities for cost saving and developing more
efficient processes. I am aware of several strands of work looking at how Cloud
storage can support law enforcement (and private users) more effectively. This
includes easy and fully auditable access that can pass evidential tests for use in
court. My colleague, the Information Commissioner, released some guidance on
Cloud storage that I would urge readers to consider.
How close are we to the day where a positive ID from a camera can lead
to a conviction?
If you are referring to the use of positive IDs from automatic facial recognition
technology, then that will be a matter for the courts and the forensic regulator.
My focus is primarily upon the use of the system and the development of a
database against which any cross referencing is done. High profile usage during
this years European Cup final at Cardiff put the technology in the spotlight. I am
currently engaged with the Metropolitan Police following its use of this
technology at Notting Hill Carnival to ensure compliance with the Surveillance
Camera Code of Practice.
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 APPOINTMENTS

APPOINTMENTS
Paul Atkinson
Evolution has appointed Paul Atkinson as a new
Technical Sales Engineer to support the
companys commercial team.
Paul has 23 years experience of intruder, fire
and CCTV systems, most recently within the
pharmaceuticals industry.
Paul says that his role is to find solutions to
unusual problems: Systems integration can be a
challenge, he explains, especially when
integrating separate technologies into the final
proposal. Once we have engineered a solution,
we have to know that the theory works in practice
John Houghton before presenting it to the customer.
Elmdene International has announced a new
addition to complete their sales team in the Mark Douglas &
UK; John Houghton has now joined as the
new Regional Sales Manager, looking after
Michael Stembridge
Texecom has appointed Mark
Northern UK.
Douglas as Sales Director and
John comes to Elmdene with over 20-years
Michael Stembridge as Technical
experience in the UK security industry, having
Director.
worked in sales and business development
Mark joins Texecom from Pareto
management positions, in the distribution and
Law, where he was responsible for
integration of intruder and access control
development and delivery of a range
products.
of sales training and development
Having worked with Elmdene and its
programmes. Prior to Pareto, Mark held senior Sales Director roles with HRS UK,
products for a number of years, its a great
American Express and the UK Post Office.
opportunity to be joining the team at this exciting
Michael Stembridge joins Texecom from sister Halma company Avire, a
time with new products launching, said John.
manufacturer of safety, display and monitoring solutions for elevators, where he
held the role of Global Technical Director. Michael has previously held roles with
Imtech Traffic & Infra (Divisional R&D Director and UK Engineering Director roles),
Louise Parsons Racal Acoustics (Head of Engineering and Engineering Programme Manager), and
Hikvision UK & Ultra Electronics (PMES).
Ireland has
appointed of
Louise Parsons Rich Lattanzi &
as Senior
Dino Koutrouki
Business Honeywell has announced
Development Richard (Rich) Lattanzi as the
Manager for president of Honeywells global
the South security business and Dino
West of Koutrouki as the president of
England Honeywells global fire business.
region. As the new president of
Louise has security, Rich will be responsible
over 15 years for all operations, business
experience in strategy and growth for the global security
the security business. He previously served as the vice
industry president and general manager for Honeywell
having Security and Fire Americas, and prior to that held
previously worked in manufacturing, the position of global vice president and general
distribution and installation and integration. manager for buildings within Honeywells
Reporting to Sales Director Gary Harmer, Environmental & Energy Solutions (E&ES).
Louise will be responsible for building As the new president of fire, Dino will be
relationships with the current Hikvision responsible for all operations, business strategy
customer base and developing new business in and growth for the global fire business. He
the region. previously served as the vice president and
On her appointment Louise commented I general manager for Honeywell Security and Fire
am delighted to have joined Hikvision and I am EMEA, and prior to that held the position of vice
looking forward to working with our president and general manager for the Honeywell
distribution and installation partners. Scanning and Mobility APAC organisation.

www.psimagazine.co.uk 11
 TEST
PRODUCT TEST
Whats in the box?
DoorSense unit
Floor plate with stopper
Floor plate without stopper
Instructions
2 x C-type alkaline batteries
Mounting template
Screws and wall fixings
Adjustor tool
DoorSense can be retrofitted to doors using older holding
mechanisms, will work at any angle and can be released
manually or automatically via the alarm or by using a
built-in night closing timer
12
n order to prevent the spreading of fire, smoke
I and heat and to keep fires contained, internal
fire doors are designed to be closed at all
times. This is why when you open a fire door it
closes behind you (courtesy of the door closer) to
maintain its closed position. However in high
traffic areas within a building it is not uncommon
to see doors propped open (often with fire
extinguishers or wedges) which is, of course, not
keeping the door in its advised position for fire
safety and therefore posing a risk to personnel.
In such areas it is understandable that needing
to open the door and having it close every time
someone goes through can be annoying so
manufacturers have come up with devices that
can be fitted to fire doors which do not conflict
with the requirements of use of the doors.
DoorSense from Union, part of Assa Abloy
Security Solutions (a UK division of Assa Abloy) is
a legal way for fire doors to be kept open for
access and be able to close automatically in the
event of an alarm.
Union DoorSense
The system is CE marked to EN 1155
standards, meeting legal requirements to allow
fire doors to be kept open, assisting access and
providing greater movement in a building when
needed, while reacting fast should a fire occur.
DoorSense is a battery operated standalone
system, activated by simply opening a fire door
pushing the systems foot plunger down into the
floorplate, holding the door open to ease access
into the building. When a fire alarm sounds, the
unit uses acoustic technology to identify the
alarm and automatically release the foot
plunger, allowing the fire door to firmly close via
a separate door closer.
A DoorSense system can be retrofitted to
doors using older holding mechanisms, will work
at any angle, and can be released manually or
automatically via the alarm or by using a built-in
night closing timer.
According to Assa Abloy, the acoustic
technology within DoorSense has been tested
over 50,000 cycles to guarantee it will work in
addition to EN1155 and any other tests that door
release mechanisms are subjected to.
DoorSense can be specified in three colours
black, white or red and is powered by two
alkaline C batteries, which are included as part
of the overall package.
Prior to installation
Before starting on the installation there is a
checklist to follow that covers some essential
points:
Firstly you need to ensure that the door has
been fitted with a correctly working door closer.
This is the means in which the door will close
when the DoorSense stopper is raised.
The floor underneath the sweep of the door
as it opens must be level
The gap between the bottom of the door
and the floor must be no less than 5mm so that
the door can swing over either of the floor plates
The door needs to open to an angle of more
than 65
The building has a fire alarm system
installed which is clearly audible where the fire
door is fitted.
The first part of the installation is to insert
the two supplied batteries. If the intention is to
use the release timer then the batteries need to
be inserted at midday (12pm) so that the internal
clock knows the time. If this is not possible then
it will be necessary to calculate the time
differences before adjusting the timer release
settings.
www.psimagazine.co.uk
 TEST
(continued from p14)
Due to its simplicity Timer settings are determined by using the
adjustor tool on three of the four switches on the
there is very little that rear of the unit. The position of the switches set
can actually go wrong
the release and reset times and whether or not
when installing and there is an audible warning sound on release.
When the batteries are inserted correctly, and to
setting up the unit -
show the unit is working properly, a red LED will
there are a number flash once every 32 seconds. The DoorSense unit
of LED and beep can now be fitted to the door.
combinations that
can warn you of any Fitting
problems (low The unit should always be fitted to the lock edge
battery, incorrect of a door - and not on the hinged side. The box
contains a template that should be held up
insertion etc) against a closed door with the arrows pointing to
the lock side edge. This template gives you the
four points to mark from drilling (using a 1.5mm
bit). Once the unit has been fitted to the door
using two of the screws in the slotted holes check
that the door opens and closes without catching
and the plunger contacts with the floor when
pushed down. If this is not the case then adjust
the height of the unit until it does and fit the final
two screws and tighten.
There are two floorplates to choose from, one
with a stopper to protect walls from being hit by
door hardware and one without a stopper for use
in open spaces. Obviously, before fitting to the
floor check for pipes, cables etc. Open the door to
an angle of at least 65, slide the footplate under
the door and check that the stopper locates into
the recess. Mark the position of the plate and fix
to the floor.
Alarm driven release
To use the sound driven release function you will
need to arrange for the fire alarm to sound for 30
seconds so that the unit recognises the tone.
9.0 out of 10 While the alarm is sounding during set-up the LED
will flash every 1.3 secs to show the unit is
14
hearing the alarm. There is a series of beeps
from the unit while the unit goes through the
procedure. You can adjust the sensitivity of the
unit by using the supplied tool in the small screw
in the front of the DoorSense. Note: it is
recommended that each DoorSense on sound
driven release mode is checked weekly.
Manual use
As mentioned there are a number of options when
it comes to releasing the DoorSense plunger
however to open the door the procedure is the
same; open the door so that it lines up with the
floorplate recess and depress the foot pedal. To
manually release the door tap the pedal back
towards the door or push the door further back.
Either of these actions will cause the plunger to lift.
Performance
Using the alarm driven release mode the door was
closed in 13 seconds of the alarm activating and
the unit gave out an audible two-tone beep eight
times until it reset itself.
In manual mode the plunger depressed
without much downward pressure being required
and released with a light tap backwards while
using the timer function the door was closed at
the designated time (9pm) following an audible
warning.
Conclusion
Fire doors have a specific role in the safety of
personnel and premises and so any certified
solution that prevents risks being taken when it
comes to keeping doors open is vital.
The DoorSense does exactly what it should do
and even though it looks like it weighs a ton it is
actually extremely light for a motorised unit and
therefore does not affect the effort required in
everyday use of the door.
While the setting and fitting of some
technology can seem a little fiddly the DoorSense
is fairly straightforward so will not have you
scratching your head the first time you fit one.
Furthermore due to its simplicity there is very
little that can actually go wrong when installing
and setting up the unit - there are a number of
LED and beep combinations that can warn you of
problems (low battery, incorrect insertion etc).
Given the heightened concern over fires in
public buildings any RRO responsible person
should take a look at this unit to prevent
problems if fire doors are being propped open
with wedges.
DoorSense is an easy to install and use safety
device that certainly meets its requirements.
www.psimagazine.co.uk
 R

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 EDITORS CHOICE
Touchscreen terminal for less
confusing access control
Tyco Security Products has
released the Software House
TST-100 touchscreen terminal.
The interface offers clear icon-
based status indications for
access granted or denied,
arm/disarm status for
intrusion zones, prompts to
enter a PIN when needed, and
door status conditions such as
Door Unlocked.
The terminal displays
predefined messages and
icons to cardholders
depending on access
privileges. The TST-100 also
features a multicoloured LED
light which provides users
with a visual indication of
access status and has a PIR
sensor, which enables the LCD
screen to automatically light up when someone
approaches.
The TST-100 connects over full
duplex RS-485 to an IP-ACM
Ethernet Door Module using AES
256 encrypted communication.
www.swhouse.com
Cameras with built-in analytics
recognise objects and actions
Built-in video analytics
enable Bosch Autodome
cameras to generate
metadata to add sense
and structure to the
video footage, instead of
just capturing and
storing video images. In
addition to detecting
objects, the cameras can
deliver associated data
like size, speed, shape,
direction, and colour and
can reportedly
automatically
distinguish between
object types such as person, car, bike, motorcycle or
truck. The analytics can be configured to recognise
changes in speed (running), shape (crouching) or
aspect ratio (falling).
The Autodome IP 4000i is designed for indoor
use while for indoor and outdoor applications with
a larger surveillance area, there is the Autodome
IP 5000i. With its 30x optical zoom, 1080p
resolution and 60 frames per second video, fast-
moving objects can be identified at up to 190
metres during daytime. For larger distances and
complete darkness, there is the Autodome IP
5000i IR. It performs identically to
the Autodome IP 5000i during
daytime, and at night identifies
objects at up to 150 metres.
www.boschsecurity.com
16
Cloud-based access control
service charges per door
dormakaba has launched a
cloud-based access control
system called exivo, which is a
scalable, fee based solution
developed for small and medium
sized businesses, including those with multi-
site requirements.
exivo provides a security and access control
system, paid purely on a price per door basis.
This ensures that buildings with a smaller
amount of doors will pay less.
Each door can be fitted with a wireless digital
cylinder lock or lever handle, which due to their
dimensions can replace existing door hardware,
or in circumstances where this is not desired - a
wireless component can be added. All devices
within the system are linked to a wireless hub
with signal repeaters also available to ensure a
connection across larger sites. Fully wired on-
line doors controls are also available.
The system integrates with a buildings
existing IT network requiring no complex
configurations. The exivo system also allows
the security level to be adjusted by time of day.
www.dormakaba.com
PTZ camera utilises radar
monitoring technology
360 Vision Technology
has partnered with
Navtech Radar to
create radar based
surveillance camera
solutions for wide area
security monitoring
and intruder detection.
Radar is able to
accurately determine
the position and range
of an object by
measuring the time it
takes for radio energy
to be reflected and returned. Because the
speed that the radio energy travels at is known,
the radar receiver can measure the time it takes
for the energy to return, and using its built-in
software, calculate the distance and position of
the target.
Additionally, based on how much radar
energy is reflected back, a figure of merit can
be calculated for each target, and the size and
identity of objects determined by the built-in
software.
Predator Radar scans 360 degrees twice
every second to detect and track objects, with all
alarm activations overlaid on screen. The camera
units radar detection is unaffected
by weather conditions, so object
detection and alarm functionality
is continuous.
www.360visiontechnology.com
www.psimagazine.co.uk
EDITORS CHOICE
Range of IP touchscreens is
extended with Lite version
Following on from the uptake of Urmets Max
Pro Android touchscreen, the company has
launched the Max Lite touchscreen.
Both the Max Pro and Max Lite IP PoE-
powered units enable audio/video
communication between the external door
panel and the apartment, as well as providing
call-forwarding to the Urmet Call2U app. The
two 7 monitors meet Secured by Design (SBD)
requirements for resident safety, including lift
control, CCTV snapshots and audio/video
recording.
The Max Lite focuses on core functionality and
safety at optimum cost. It has the same slim
profile as the Max Pro and features both a flush
mounting kit and a surface-mounting option.
The touchscreen is described as easy to use
for any resident who is familiar with
using apps and the swipe gesture
control of smartphones or tablets.
www.urmet.co.uk
The security industry is busy and complex, so its easy to miss
new products and services as they get lost in day-to-day
activities. Every now and again, certain products grab our
attention so here we take a look at some of the products we
think you wont want to miss this month.
Enhanced video management
system is easier to operate
Honeywell has announced an enhanced version of
its Digital Video Manager (DVM). The new release,
DVM R620, enables organisations to more easily
secure large-scale security operations with
features that reportedly improve operator
efficiency and situational awareness for faster
incident identification and resolution, and power
more accurate and reliable security operations.
DVM R620 features an enhanced user interface
and includes updates to how operators can
capture, access and manage live and recorded
video. The system features edge recording
playback and backfill capabilities, capturing video
footage on camera memory cards, and then
backfilling the footage to the systems main
server. These features make the system more
resilient in response to interruptions ranging from
routine system maintenance, to network or server
failures and cybersecurity issues, and ensure
cameras more consistently capture video footage.
In addition, DVM R620
includes an improved and
more intuitive user
interface and features that
improve the user
experience, making it
easier to learn and
operate.
www.honeywell.com

Wireless alarm panel kit for professional installers

Aimed at professional security installers, the Invincible Plus
dual network wireless alarm from ERA can be remotely
controlled and monitored, via a free iOS and Android 'ERA
Invincible Alarm' app.
The technology features automatic network switching
between SMS/GRPS and PSTN for reassurance that alerts and
notifications will be sent to a smartphone as they happen. In the event of
alarm activation, the Invincible will communicate details of the event
following the user's notification preferences. For example, the user can
select dial out to pre-stored phone numbers via landline telephone and/or
GRPS push message.
The system is available in kit form, which includes solar charged
battery siren box with strobe and optional sounds, backlit LCD screen
control panel with touch keypad, RFID reader power adaptor, pet friendly
PIR motion sensor with a detection coverage of 8m/110 degree,
door/window sensor, two remote controls, two RFID contactless tags and
all batteries and fixings. www.eraeverywhere.com

NOTE: All technical specifications listed are provided by manufacturers

www.psimagazine.co.uk 17
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 INTERVIEW

Supplying demand
This month PSI talks to Frankie Bellavia of Midwich Security about
market trends and the buying options for installers
rancesco "Frankie" Bellavia is Head of Sales Are you seeing any trends in the security

F for Midwich Security, the specialist security

arm of trade-only distributor Midwich,
partnering with brands such as Panasonic,
market at the moment?
With the introduction of GDPR from May 2018,
we are seeing an interest in the security on the
Bosch, Dahua, Hanwha Techwin, Lilin, TDSi, products themselves. We have all heard of
SeeTec and more. Previously he was the General instances recently where there have been
Manager at Postfield Systems prior to which he breakdowns in security and some CCTV systems
was GM for Sprite Solutions. have been hacked, which is exactly what the
PSI caught up with Frankie at Technology new legislation for 2018 is all about. As a result,
Exposed, the annual event hosted by Midwich we're getting more interest coming through in
and attended by over 1000 installers and their how this can be stopped and how it might affect
customers. companies with fines etc if they are hacked - so
there is a growing interest in securing systems
How have the last twelve months been
and networks. (continued over)
for the company?
The past year was extremely exciting for
With the introduction
Midwich. Midwich Group Plc has made some
acquisitions extending our AV business in Iberia
of GDPR from May 2018,
and Benelux to help grow the company we are seeing an
oversees. On the security side, we've had a interest in the security
great twelve months with our most successful on the products
year to date. themselves
What's the relationship between the AV
side of Midwich and the security side?
If we went back three years ago our business
was predominantly selling security systems to
AV installers and IT resellers almost as an add-
on to the other products they were selling.
Today, this has changed a lot as I would
estimate that our business is now 60% security
with 40% in the AV/IT sector.
We have various divisions within our sales
floor and these are broken down into a number
of business units. We have an IT-only unit that
has a fairly large team that deals with the
resellers and end users. Then we have an
education team that is purely focused on
universities, schools and colleges and there are
a couple of AV teams that have different tiers of
accounts. For example, some of the larger AV
accounts will sit with the AV 1 team with some of
the smaller to medium sized accounts and
development accounts sitting in with AV 2. We
also have a business development team for
customers in various sectors who will be
nurtured to get them to a specific level before
passing them on the correct team.

www.psimagazine.co.uk
19
 INTERVIEW
(continued from previous page)
I would guess that around 70% of our business is project
oriented and we are looking to increase this, rather than just
being a distributor that simply sells product; essentially
adding value will be a main focus for us in the next few years
How are you addressing this concern?
We are working with manufacturers to make
sure the security systems we supply are not
posing any risks. For example, Panasonic has a
joint agreement with Symantec to put security
software onto cameras and devices to eradicate
any threat issues. Some of the other companies
are also looking at bringing their products up to
speed on this problem but there are a lot of
manufacturers out there that don't seem to be
making any moves to deal with the risks and this
will need to change.
There are plenty of buying options for
installers - why should they use a
distributor?
Its all about the additional services. As a
distributor, we have our own technical
department which provides first line of support
and second line of support directly by telephone
and we also provide customers with a pre-
configuration service and an on-site
commissioning service. What we are now
beginning to find is, when customers are buying
systems for a project, they are more often than
not, asking us to pre-configure the technology
before it is sent to site, the reason being, when
it comes to the skillsets and technical expertise
required to configure some systems, especially
There was plenty going on at
Midwichs event Technology
Exposed this year (right) and
even PSIs editor got in on the
act (below)
20
with software configuration, installers don't
always seem to be too keen on spending the
time or money on educating their own
integrators in how to use it. They have found
that by getting us to support them,, they don't
have to worry about the training side of things;
which isn't always for the best because I think
people should have access to training. In
general, we are finding that a lot of our larger
projects are pre-configured with us, followed by
the on-site commissioning once the product is in
place. Depending on the customer or project,
there may be a charge for this, however, in some
cases, in order for us to help our customers win
those projects we will put that in as a
complimentary service.
Are you seeing any take-up with regard
to home automation and security?
We have a whole division that deals with home
automation and the one thing that is sure, most
of this work will be carried out in the future by
smaller sized installation companies. People at
home now want their televisions to view their
CCTV, they want to play music around the house
and all other such features of the technology -
this is a growing market and becoming more
popular with end users. For us, as a business,
we're concentrating more on larger projects. I
would guess that around 70% of our business is
project oriented and we are looking to increase
this, rather than just being a distributor that
simply sells product; essentially adding value
will be a main focus for us in the next few years.
www.psimagazine.co.uk
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 PANEL

Subscribing to SaaS yet?

Subscription based software
delivery is known as Software-as-
a-Service (SaaS) which is a term
you cannot have failed to have
heard recently, but is it something
that you have looked into? The
growth in its use would suggest
there are real benefits with this
kind of delivery, so we asked our
panel of experts to explain why
SaaS is gaining momentum
ne of the most recent terms that has come

O into use in the security industry is

Software as a Service (SaaS), where
software is licensed on a subscription basis and
is centrally hosted, with solutions for access
control and CCTV being launched in the UK in
the last few months and plenty of established
companies already delivering solutions . While
the widespread use of software in the sector is a
given, from VMS to analytics and access ID
information how does the way in which that
software is licensed or suppied affect the
installer and what does this mean for the
customer? The PSI Panel deliberates SaaS and
why it is growing in popularity...
Gareth Williams
Oprema
Over the last two to three
years I have seen security
software as a service
beginning to gain momentum
within the industry.
The solution centralises hardware and overall
control, whilst providing on demand access to
thin clients via web browser for video
surveillance and access control. The main
application where end users realise the true
benefits are multi-site deployments such as
large retail rollout, utilities, fast food outlets. In
these applications, local hardware is often
minimised or totally removed and data
remotely at a lower frame rate and resolution for
longer retention.
The two main data centre providers are
Amazon Web Services (AWS) and Microsoft
Azure, as both have high levels of encryption
and offer these common services within
everyday life such as internet banking, Netflix,
BBC iPlayer and Amazon Prime to name a few.
The benefit to a multi-outlet/site end user is
that their important data is held securely with
features such as failover and redundancy built
within the data centre infrastructure. If one of
the local sites are compromised the data is
always secure at the data centre. Furthermore,
access is available 24/7 globally from any
internet connected device such as smartphone,
tablet or PC.
Fiber deployment within UK cities and town
is now more prevalent, I see this as the catalyst
for wider use of off-site storage in the future.
Also, data compression technology is forever (continued over)

uploaded off site to a centrally managed

solution.
In certain circumstances recordings are kept
locally at a high resolution and high frame rate
for a brief period then this data is purged
www.psimagazine.co.uk
Subscription based services are now more
commonplace, thus paving the way for a
subscription/recurring revenue based model being
used within video and access control surveillance
23
 PANEL
(from previous page)
Most of us are very advancing, allowing data to be transferred
custom to paying for around the more easily.
Subscription based services such as those
services monthly and listed above are now more commonplace, thus
have been doing so paving the way for a subscription/recurring
without complaint for revenue based model being used within video
many years and access control surveillance.
David Davies DVS
SaaS is an ever growing topic
of interest. We have seen
many forms of this being
launched into the security
industry lately which include
CCTV surveillance, access,
intruder and even ANPR.
I personally really like this idea of pay
monthly modelling. Most of us are very custom
to paying for services monthly and have been
doing so without complaint for many years in
the form of mobile phone services, insurance,
bills and most of us get paid monthly (making
us SaaS almost..)
So an Integrator or end user can identify with
this kind of payment plan and put budgets in
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place to accommodate this. I think it will open up
more avenues in the CCTV and access sectors,
where footage can be saved in the cloud solution
off site and secure and the customer can pay
less upfront and outlay the rest of the cost over a
twelve month period. If the customer then feels
they dont have the need for this anymore they
can simply choose to not pay any more and then
the service will be halted.
I also believe it will open up more
possibilities within the industry leading to more
integration in the cloud and allows so much
flexibility to the customer that traditional
systems cannot offer. It also offers the ability to
store data securely off site, which makes the
option of secure datacentre storage quite
appealing to certain customers that dont buy
into the idea of having locally placed CCTV data
that can be stolen.
If you look at it another way, it also offers
SaaS vendors the ability to upsell on their
product where functions and features are
required to be made available and extra income
can then be made.
www.qedgroup.co.uk
sales@qedgroup.co.uk
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 MONITORING

Services with benefits

In an increasingly connected world,
why is it that domestic customers
still go for bells-only alarms rather
than remotely monitored systems?
We offer our opinion
he security industry is going through a bit of

T a sea-change at the moment as a new

market has opened up alongside that of the
professional system, call it what you will but the
emergence of home automation/IoT/DIY IP
security etc has brought a new way of thinking for
a new generation of security buyers.
IoT security systems have become increasingly
popular due to the demand for connected home
technology. The majority do not feature
professionally monitored services, relying on self-
monitoring features instead, and offer benefits for
customers such as low up-front costs and
smartphone access. You may already be seeing an
impact on the domestic side of your business with
the widespread availability of the little white
boxes that appeal to the 25 year-old first time
homeowner and, like us, you will have your
opinions on the usefulness on using an indoor
camera, for example, as the main system for to
preventing crime (ie it has none) but we have to
accept that this market is probably the biggest
growing security trend of the last two years and
will continue to be so for the foreseeable years
that our lives are governed by smartphones and
apps. We know from recent history that there have One option that is
Lets get one thing straight from the off, there been a glut of new starters in the home security
are different levels of home connected security market and there will be plenty of others joining usually up for a little
systems. The modern homeowner can go to on the bandwagon, many of whom simply want to contract pliability is
Maplins or Amazon for their security purchases, get a product established whether it has any remote monitoring
invest in a Kickstarter project or have a genuine validity or its purpose is immaterial.
professional system such as those offered by the And, speaking of money, thats where the main
services
likes of Texecom, Pyronix, RISCO etc. As a security division lies. When it comes to prices we know
installer you will no doubt be keen to look at the that some people buy on quality and return on
offerings from the major panel manufacturers and investment; and we also know that the majority of
rightly so, the scope and features of the new people seem to buy on price. When price is such a
systems we are seeing at trade shows these days key issue then it is often that some services are
is far beyond what we would expect from an dumbed down or even taken out of the equation
intruder system. altogether, all in order to reduce the number on
Unfortunately people dont always go for the invoice. One such option that is up for a little
quality; they are often led by price, gadget envy contract pliability is remote monitoring services.
and slick marketing whether the system they You will surely have had customers who say
choose is right for them is no-ones decision but they only want an intruder alarm fitted with a
their own. Whether they should really be putting bellbox as the sole alarm feature no remote
their most expensive purchase (the home) under monitoring. Likely this has been a financial
the security of a glorified webcam is apparently decision but remote monitoring can save the
not considered and there are plenty of customer money through crime prevention and it
manufacturers and outlets ready to attract the ensures a quick and appropriate response and
custom of a tech-driven wallet owner. 24/7 surveillance from security professionals. Not

www.psimagazine.co.uk 27
 MONITORING
(from previous page)
only that, but it can often equate to cost-savings
with insurance.
Customers are not always savvy to security
systems and they end up relying on their installer
to offer the best solution if these are not
recommending monitoring then the customer may
not even know it is an option.
We spoke to Daniel Wan, UK Channel
Marketing Leader at Honeywell, about the
benefits and what installers can do to get the
message across about monitoring services.
When talking to home/business owners,
why should installers push for monitored
solutions rather than bells-only?
The biggest benefit of monitoring stations is the
additional peace of mind they provide. With an
external monitoring station there is always an
automatic response when an alarm is triggered,
which ensures the fastest possible response time
from the emergency services and other
individuals that need to be notified. Any false
activations can also be verified remotely by the
monitoring station, meaning families or small
businesses do not have to return to the premises
to verify the alert themselves and reducing
unnecessary stress. In addition, for older family
members or the extremely young, families may
also feel more comfortable knowing the external
monitoring station is there to ensure everyone is
safe and secure.
Partnering with a monitoring station can be a
lucrative option for installers looking to increase
their revenue. These partnerships provide
recurring revenue through subscriptions, which
under a good partnership should provide benefits
for both the installer and their monitoring station
partner.
How have monitored solutions changed
over recent years?
The main change in the monitored solutions
market over recent years is the rise of self-
Partnering with a
monitoring station
can be a lucrative
option for installers
looking to increase
their revenue. These
partnerships provide
recurring revenue
through
subscriptions...
28
monitoring security systems and the apps to
facilitate it. These systems can alert customers
via their mobile phone or email if an alarm is
triggered, so they can respond accordingly. In
some advanced systems, customers can also
access live video feeds from their security
cameras in order to verify whether the alert is a
false activation or not. This provides significant
benefits for small business owners, who may not
have a 24/7 security presence on site, as well as
families on holiday or away at work.
Monitored platforms and alarm receiving
centres have also evolved from offering intruder
alarm monitoring only service to a fully integrated
security offering, many of which also cover CCTV
and access control. This allows ARCs to provide
visual verification of events and reducing the
number of false alarms.
Do bells-only systems have a long-term
future?
There are many reasons why end users will
continue to choose bells-only systems when
looking to secure their home or small business. It
mostly comes down to cost: investment is
required to set up and maintain a security system
with external monitoring. The subscription to
these services can escalate costs quite quickly,
especially for a new business or young family that
have other priorities to budget for. It is difficult for
these users to justify the investment, especially
as they often dont see the full extent of benefits a
monitoring service can provide them.
There is still a huge number of domestic
properties that do not have an intruder alarm and
even more that do not have CCTV, but this is a
changing market with the introduction of the DIY,
app-driven cameras and sensors. When
customers have become aware that their online
purchases dont quite cut it, or arent even
supported any more then that is the time for a
professional system to be installed and for best
results, with remote monitoring too.
www.psimagazine.co.uk
Building an effective team
Jim Rathbone of Rathbone Results
continues his look at team
performance and this month
reveals his tips for building an
effective and cohesive team
n my previous article, I shared The Five
awareness and understanding of the impact
each has on others.
Encourage the leader to go first, to
demonstrate vulnerability in a way that is
authentic. In so doing, team leaders create an
environment that recognises without punishing The kind of trust that
vulnerability. is characteristic of a

I Dysfunctions of a Team by renowned author

Patrick Lencioni. I mentioned a list of five
behaviours that left uncorrected lead to team
Engage in constructive
conflict
great team requires
team members to
make themselves
under-performance. These five factors, which if Teams that engage in productive conflict around
we are honest we have seen at times in our ideas know that the most positive purpose of vulnerable to one
different teams, are (1) absence of trust, (2) fear conflict is to produce the best possible solution another
of conflict, (3) lack of commitment, (4) in the shortest period of time. Teams that
avoidance of accountability and (5) inattention engage in productive conflict discuss and
to results. resolve issues more quickly and completely
Lencioni outlines a powerful model and than other teams do, and they emerge from
practical actionable steps that can be used to heated debates without collateral damage, with
overcome these common hurdles and build readiness to take on the next important issue.
cohesive, effective teams. How does a team go about developing this
ability and willingness to engage in healthy
Build trust conflict?
How does a team go about building trust? The The leader must acknowledge that conflict
kind of trust that is characteristic of a great is productive and that many teams have a ten-
team requires team members to make dency to avoid it. As long as some team mem-
themselves vulnerable to one another. This in bers believe that conflict is unnecessary, there
turn requires team members to be confident is little chance that conflict will be engaged
that their respective vulnerabilities will not be with positively.
used against them. Vulnerabilities include Members of teams that tend to avoid con-
weaknesses, skill deficiencies, mistakes and flict must surface buried disagreements with
personal recognition of the need for help. the team to shed light on and resolve them. (continued over)
Unfortunately, trust cannot be achieved
overnight. For trust to develop the team must
invest in shared experiences and an in-depth
understanding of the unique strengths and
weaknesses of each team members. However,
by taking a focused approach, a team can
accelerate the process towards high team
performance. Lencioni suggests the following:
Organise a team-effectiveness exercise. As
part of this exercise, ask each team member to
identify the single most important contribution
that each of their fellow team-members makes
to the team, and the one area in which they
must personally improve or eliminate for the
good of the team.
Use a personality and behavioral-
preference profiler such as the Myers-Briggs
Type Indicator (MBTI) to increase personal self-

www.psimagazine.co.uk
29
 (continued from previous page)
Members of great Team members need to be encouraged to
engage, not retreat, from healthy debate.
teams improve their
Team leaders need to demonstrate
relationships by restraint when their people engage in conflict,
holding themselves as and allow resolution to occur naturally, as
individuals and one messy as this can sometimes be.
another accountable,
Ensure commitment
demonstrating that How does a team go about ensuring
they respect each commitment? A few simple but effective tools
other and principles:
At the end of staff meetings, invite the team
to explicitly review key decisions made during
the meeting and agree on what needs to be
communicated to employees about those
decisions.
Use clear deadlines for making decisions
and respect those dates with discipline.
Clarify the worst-case scenario for major
decisions the team is struggling to make and
agree on the contingency plan.
The leader must constantly push the group
for closure around issues.
Ensure accountability
Members of great teams improve their
relationships by holding themselves as
individuals and one another accountable,
30
demonstrating that they respect each other and
have high expectations for one anothers
performance.
Adherence to a few classic management tools
will make a real difference:
Clarify publicly exactly what the team
needs to achieve, who needs to deliver what and
by when, and how everyone must behave in
order to succeed.
Team members must regularly
communicate transparently and directly with
one another about how they feel they and their
teammates are doing against stated objectives
and standards.
Reward structures must be shifted away
from individual performance and toward team
achievement
Focus on results
How does a team ensure that its attention is
focused on results?
Perhaps more than with any of the other
dysfunctions, the leader must set the tone for a
focus on results. If team members sense that
the leader values anything other than results,
they will take that as permission to do likewise.
Teams that are willing to commit publicly to
specific results are more likely to work with
passionate desire to achieve those results.
Team leaders must reserve rewards and
recognition for those who make real
contributions to achieving group goals.
The reality remains that teamwork ultimately
comes down to practicing a small set of
principles over a long period of time. Success is
not a matter of mastering theory, but rather of
embracing common sense with uncommon
levels of discipline and persistence. Ironically,
teams succeed because they are exceedingly
human. By acknowledging their imperfections,
team members overcome their natural
tendencies that make trust, conflict,
commitment, accountability and a focus on
results so elusive.
Take some time to discuss at your next team
meeting how you as a team can develop into a
high-performing team and which factors in this
article are most relevant towards that aim.
Jim Rathbone is the Managing Director of
Rathbone Results. Contact him at
jim@rathboneresults.com
www.psimagazine.co.uk
 Interact with your home
& business security
system from anywhere
and at any time

VisonicGO
GO is the mobile app that
gives your
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heir home and business security
about their
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er they are. They can see inside their home
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For more information:

Call: 020 8750 5660 or Email: visonicorders-uk@tycoint.com
or visit our website www.visonic.com/uk
2017 Tyco Security Products. All rights reserved.
DIGI-WIFI

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Pyronix Limited, Secure House, Braithwell Way, Hellaby, Rotherham, South Yorkshire, S66 8QY, UK
T: +44 (0)1709 700 100 E: sales@pyronix.com W: www.pyronix.com
POWER OUT.
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The surveillance backbone
Video Management Software (VMS) can be the difference between the surveillance system
working as the end user expects it to, or not. Here we take a look at the technology and how
choosing a VMS can affect the success of an installation
ecurity technology trade shows have
S changed in the last ten years. No longer is
hardware the most common offering you
can browse; the software side of surveillance in
particular has become big business especially
since the networking capabilities of cameras and
video monitoring software (VMS) platforms has
allowed control and monitoring of multiple sites
from anywhere in the world with integration
between units of many disciplines and
manufacturers.
The focus of the surveillance side of security
has moved on from chasing the highest resolution
cameras for any installation to specifying a
camera with the most suitable functionality to
provide the customer with a system that they
want and, in addition, one that can grow and
develop as needed.
The VMS is essentially the engine of the
surveillance system, it is the visible element that
the controller interacts with and also provides the
functionality of the hardware it is much more
than just a video playback function.
Most of the camera manufacturers provide
their own version of VMS even though their
cameras will also be compatible with the offerings
of specialist VMS providers such as Milestone,
Genetec, Mirasys and Avigilon etc. The camera
manufacturer software is often supplied free
along with the camera allowing the installer to get
the system up and running using the dedicated
program and enabling the operator to see footage
from the cameras from the go. There are benefits
(mainly cost) and pitfalls (lack of flexibility and
integration of third party systems) of using the
freeware that comes with hardware.
Free VMS software is however often just an
application for delivering recorded video. If you
are in a market in which you only need to record
from a small number of cameras and you have
very limited budget and requirements, then the
free options are useable. However when you come
to do serious video analytics, deliver real
business intelligence or expand the scope of the
system in a business critical environment: rolling
it out across a retail chain for example or
integrating video with access control or intruder
systems, installers will see the limitations of the
freeware very fast.
Indeed if the installation is a relatively small
job with only a handful of cameras and no
www.psimagazine.co.uk
VIDEO MANAGEMENT
requirement for analytics, and on a low budget, IDIS HD surveillance cameras
then the free VMS is a viable option, especially as integrated with Genetecs unified,
some of the freeware coming out these days is open-platform VMS
increasingly more feature-rich. Motion detection,
for example is a common freebie with cameras
so if there are acceptable limits to the
requirements of your customers then freeware
could be a winner all round. After all, specifying
bespoke or specialised VMS to a contract will put
the price up but you do get what you pay for.
Using the camera manufacturers VMS also has
the added benefit of familiarity across the board.
If you only use Videcon cameras, for example,
then you will know exactly how to set up the VMS
as it will be exactly the same system for any of the
companys cameras. Going to a specialist VMS
supplier will involve more in-depth work in the
installation but this is often necessary as these
would often be used for the larger jobs such as
enterprises or city centres.
Yet even though the camera manufacturer does
not, on the face of it, make any money from giving
away software there is a lot of R&D time and
money put into developing operating systems
that offer high levels of functionality.
This functionality is aimed at taking
surveillance cameras into new areas beyond just
security. Free VMS systems are a good way to try
Free VMS systems are a good way to try out new platforms
as specialised VMS systems such as those offered by the
likes of Milestone et al can take a security installation on
to a whole other level with the open nature of the
software
35
 VIDEO MANAGEMENT
We have talked
regularly about the
installation
technology being fit
for purpose and this
is no different for the
software platform
behind the cameras
Wavestores open platform VMS is
compatible with third-party
servers, or pre-installed on
Wavestores NVRs and HVRs
36
(from previous page)
out new platforms as specialised VMS systems
such as those offered by the likes of Milestone et
al can take a security installation on to a whole
other level with the open nature of the software,
allowing the integration of technology from a host
of manufacturers, not just the camera company.
In fact openness has been a major factor in the
growth of integrated security systems over the
years, with VMS providers giving manuafacturers
all the help they need in developing systems that
can go onto the platform thus widening its
potential range of applications. While there has
been a bit of confusion about open standards
(ONVIF, PSIA), the willingness of the specialised
VMS developers to offer software development
kits etc to other companies has led to a much
more flexible operating systems that the original
graphical user interfaces (GUIs) of the past and
the proprietary offerings from camera companies.
An open platform system is ideal because it
will not present barriers to developing and
upgrading your systems as a business expands or
changes direction whichis why VMS companies
recognise the benefits of working with third
parties.
One software package that talks to a range of
devices is of more value than having disparate
systems working independently of each other
resulting in an installation that cannot develop or
give the performance and results that the
customer wants. And its not just about going
forwards either there is a hefty amount of legacy
built into VMS packages so that existing
equipment could well be compatible with
software that is bang up to date not something
you would normally think of when it comes to
software.
Dont think that this is some new development
either, back in 2011 Genetec put together a White
Paper on the need for an open VMS solution and it
still resonates true, stating:
Even today, with all the technologies
available, the industry is struggling to fully
succeed at building security solutions that fulfil
the users true needsa cohesive video and
access control system that is efficient, non-
proprietary, and cost effective. With the recent
advancements in software technologies, and the
ongoing discussions between manufacturers,
integration has become a popular substitute for
traditional interfacing. However, even integration
has its limits. The answer can be found in a single
software that manages access control, intrusion
and video through non-proprietary security
appliances. This next-generation security platform
provides unity between video, access and
intrusion systems with built-in reporting and
alarm management functionalities. It goes above
and beyond the basic functionalities of
interfacing, integration and even PSIMs, offering
end-users an efficient, flexible and cost-effective
option to system unification.
As with many installations the key to selecting
the correct VMS for the job will be subject to the
what do you want the system to do today, and in
the future, and how much do you want to pay for
it? equation as with many contracts.
With the continual development of new
technologies such as body worn cameras, remote
monitoring and increasingly complex video data
analytics, VMS selection is just as important as
camera selection in getting the desired end result
for your customer which, in turn is the desired
end result for you.
The choice of the right VMS for the job is likely
to come down to couple of factors: the size of the
installation, the complexity of the application,
what the customers wants to do with the footage
and, probably the most limiting factor when it
comes to licences, the budget. We have talked
regularly about the installation technology being
fit for purpose and this is no different for the
software platform behind the cameras.
Another of the new factors that need
considering when looking at VMS technology is
the requirement for cloud storage and access.
Such systems enable users to login from
anywhere in the world and share access to their
system, saving hours in port-forwarding setup
and coordination via the cloud.
It is likely that youll have your favourite VMS
technology to specify for certain types and sizes
of jobs however if the need arises for a look at an
unfamiliar system or a move to another supplier
completely check and see if there are any free
trial licences available for the platform so you can
try it out for yourself.
VMS is one of those technologies that will
always be developing new versions so next time
youre at a trade show it might be worth having a
look at the latest offerings in case the next
customers requirements open up a new set of
demands.
www.psimagazine.co.uk
SkyHawk AI
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2017 Seagate Technology LLC. All rights reserved.

Connected responsibilities
PSI recently caught up with Nigel
Peers, Senior Consultant at NW
Systems Group, to discuss the
convergence of physical and
cybersecurity, and why parties
across the supply chain must
expand their knowledge and open
communications channels to
ensure business security
hysical and cybersecurity have historically
P been treated as separate entities with clear
boundaries such as perimeter protection or
an alarmed entrance; and digital endpoint
protection, such as anti-virus. With the advent of
IP-based systems, however, security devices are
increasingly connected to business-critical
systems, blurring those once distinct lines. An
example of this shift is CCTV, having evolved
from its definition as a closed-circuit system
with footage stored locally, to an IP-enabled
solution that forms part of an organisations
broader IT network.
The reason for this transition is clear; not
only is the technology more effective in
providing a holistic approach to security, but it
also extends the long-term capabilities of
systems beyond security. Historically acting as a
standalone system, the rapid progression of
networked technology has meant the camera
has evolved into a device that now benefits from
firmware updates and can collect and share vast
amounts of data. This can be used for security
purposes, such as aggression detection and
suicide prevention or even for business
intelligence, such as queue monitoring or
managing staff more efficiently.
While the benefits of connected systems are
clear, it has left many security integrators and IT
professionals puzzled about the blurring of lines
and responsibilities across the supply chain.
This has culminated in the current frenzy around
cyber, the new General Data Protection
Regulation (GDPR) and a wider discussion on
personal freedoms and privacy. With the overlap
between physical security and cybersecurity
changing both industries, the modern-day
www.psimagazine.co.uk
OPINION
integrator must now consider physical and
cybersecurity in combination.
Supply chain responsibility
The complexity of security is best evidenced
through an example. Imagine a scenario where a
criminal gains access to an organisations
network via a vulnerability introduced by
surveillance equipment; this weakness is
exacerbated when the end user organisation
decides to enable remote access to its video.
Beyond the attacker, whose responsibility is the
breach? Would it be the manufacturer of the
surveillance equipment, the integrator or the
end-users IT department? Ultimately, all parties
share responsibility and have something to lose,
including reputational damage. That said, the
heavy fines set to be imposed by the impending
GDPR would fall at the feet of the end user.
When physical and cybersecurity are
considered together as part of an all-
encompassing approach to security, the full
picture becomes clear and the previously
described scenario can be mitigated. Joined-up
thinking in all parts of the solution and at every
point in the supply chain plays a part in whether
the end user remains secure or not. This must
extend to every stage, from the choice of (continued over)
While the benefits of connected systems are clear, it has left
many security integrators and IT professionals puzzled about
the blurring of lines and responsibilities across the supply
chain
39
 OPINION

(continued from previous page)

Even with the best of surveillance equipment, its supplier and the It is often said a business network is only ever
installer; through to the involvement of an end as strong as its weakest link, but it is also only
intentions, the
users IT department to ensure security at all as effective as the security knowledge
equipment a solutions network levels. supporting it. The installer must have
provider installs on a knowledge of the consequences of introducing
network could vulnerabilities into the network, and have a
sometimes make it Joined-up thinking dedicated strategy and process to best deal
Even with the best of intentions, the equipment with these, if they are to deliver a working and
vulnerable
a solutions provider installs on a network could secure solution.
sometimes make it vulnerable, making Only through a fully collaborative approach
education critical around security best practice. with manufacturers, integrators and end users
working in unison, will the gaps between
technology, compliance and security be
adequately filled. Once communication between
these parties can be deemed effective,
upskilling of staff and sharing security
knowledge will be key. Whether achieved
through industry accreditation such as the Cyber
Essentials scheme, or the appointment of a Data
Protection Officer as stipulated in the GDPR, use
of these resources will be vital in understanding
the measures required to mitigate risk and how
to effectively communicate these across the
supply chain.
 Get Recognised
Get Registered

The Professional
Register
Raising Professional Standards
in the Security & Fire Industry
Recognising Competence and Qualications
for Individuals who Install & Maintain Security
& Fire Systems.

Find out more or Register now at:

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Meet the installer
Do you use a distributor or buy direct from
manufacturers?
We buy through various distributors but there are
a number of manufacturers that we also deal with
directly due to a range of different technologies.
Is third party accreditation beneficial to
your company?
Being accredited means you can compete on a
higher level and demonstrate the companys high
standards. I do find that having third party
approval helps the business to run more
efficiently and ultimately improve customer
satisfaction. Furthermore, when it comes to
tendering, having the right accreditation does go
a long way when scoring against any other bids.
CVL Systems now proudly hold all the
accreditation that is usually required on the
majority of tenders.
What would be a typical project for you?
We do very little domestic work, if any; we focus
on major blue chip companies in the UK supplying
a range of security disciplines and focusing on
customer relations for the all-important repeat
business.
What would make your job easier?
More hours in the day!
Do you think there is a skills shortage in
the industry?
As we cover so many different areas of security
it's very hard to find installation technicians
trained across all disciplines who can hit the
ground running from the off. As a result we have
very good training plans for all our technicians,
which is vital as we only use CVL staff for
installation, service and maintenance work and no
outside sub-contractors.
CVL Systems achieved NSI Gold
in September 2017
www.psimagazine.co.uk
together raising standards
Security life with Nicola Gant of
CVL Systems in Wellingborough
Are there any common requests from
customers that give you problems?
So often we hear that people want things done
straight away!
What is the industrys biggest myth?
You do get the impression that people don't value
security enough - expecting it to cost very little
and then being surprised when they find out how
much a professionally installed system will cost
them. You get what you pay for with security
technology, but so often we hear that price is the Name: Nicola Gant
deciding factor.
Job title: Quality Manager
What will be the impact of smart/home Time in security/fire: 3
automation on the security sector? years
As we do so little domestic work the home
Company: CVL Systems
automation market does not really affect us. I'm
Location: Wellingborough,
sure for other installers it might have an impact
delivering services across the
but I do feel that some of the 'smart' products we
UK
see launched these days are just novelties and
probably won't have a long life. Areas of expertise: CCTV,
access control, intruder
What would be your ultimate fantasy alarms, barriers, bollards,
security product? gates and AV
One box that does it all! If there was one Accreditations: ISO9001, NSI
panel/controller that integrated all the elements Gold, CHAS, SafeContractor,
of everything we did that would be great. Gate Safe, CompEX Supporter
Will England ever win the football World
Cup again? We have very good
training plans for all
I don't really care, but after talking to the MD he
our technicians, which
feels that if we couldn't win it in 2002 when we
is vital as we only use
had a team of superstars like Scholes, Seaman,
Owen etc then we're not going to do it anytime CVL staff for
soon looking at the current squad. installation, service
What would you do if you won 25,000? and maintenance work
I would buy 25,000 1 scratch cards. Bigger the and no outside
risk the greater the reward! sub-contractors
43
 PRODUCT UPDATE
NVRs available in three versions
for mid to enterprise applications
Wavestores WR-Series NVRs are
available in 1U and 2U rack
mountable options and come pre-
installed with Version 6
embedded onto their Linux
operating system.
Available in three versions, the WR-Series
caters for mid to enterprise level applications.
WR14-Series NVRs can accommodate up to 4
x 3.5 hard drives in a 1U chassis to provide up
to 32TB of storage.
WR28-Series NVRs are supplied with RAID
and dual redundant power-supply as standard
for increased fault-tolerance. They can
accommodate up to 7 x 3.5 hot swappable hard
drives to provide up to 56TB of storage.
WR216-Series NVRs can accommodate 4
internal and up to 12 x 3.5" hot swappable hard
drives in a 2U chassis to provide a capacity of up
to 128TB of storage. WR216-Series NVRs are
also supplied with RAID and dual redundant
power-supply as standard.
www.wavestore.com
NVR provides data protection
Surveons new 2U 8-bay form factor NVR5408
features 8-bay hot-swappable hard drives
and IDR for data protection, and supports
5MP video recording of up to 64 channels
and SAS storage with up to 308 HDDs for
365+ days video retention period, making it
ideal for middle-large projects.
The NVR5408 Series provides storage
backup to iSCSI with its scalable client-server
architecture. Supporting Intelligent Drive
Recovery (IDR), a data recovery mechanism
to detect and recover bad blocks, NVR5408
can copy and clone data before a disk fails,
providing protection for important data.
The Series comes with Surveon intuitive
VMS with real-time analytics,
remote monitoring, central
management, and TV wall matrix
via Surveon Control Center
(SCC). www.surveon.com
44
Solution for increasing video resolution
Johnson Controls has introduced Holis HD Tribrid video recorders that support
SD analogue cameras, Illustra Essentials IP cameras, and a new line of HD
cameras.
Available in 4, 8, and 16-channel models, the recorders feature intuitive
search, record, zoom and export functions, as well as all channel synchronous
real-time playback for simplified post-event forensics. With support for H.264
dual-stream video compression, the Holis HD Tribrid video recorders feature
up to 12 TB of storage and 1080P real time-recording across all channels.
Combined with the new American Dynamics HD camera portfolio which
includes fixed and varifocal bullet and dome cameras, the HD video solution
provides an alternative to IP cameras and allows users to upgrade their
system over time while protecting their CCTV investment.
www.americandynamics.net
Surveillance and access management made easy
MxDisplay+ is a wall-mountable building
automation server from Mobotix featuring a
touchscreen display, incorporating WiFi and
RFID functionality. All devices can be added
and configured from the central glass
console. It manages access to the T25 IP
Video Door Station and to all Mobotix
cameras, configures time-based access
control for every door, reads and writes
RFID transponders, offers a floor call
function and controls smart home
functions.
The MxDisplay+ Outdoor is a
weatherproof surveillance station available
in white and black. The devices feature the same external design as the indoor
models but meet protection class IP65 (dust-proof and resistant to sprayed water
from any angle), and can be used at temperatures from -30C to 60C (-22F to
140F). This means they can be readily used in critical environments subject to high
humidity, major temperature fluctuations and dust. Every MxDisplay+ Outdoor is
equipped with Bluetooth-ready hardware to accommodate future upgrades and
comes standard with a Wi-Fi module that automatically selects the 2.4 GHz or 5
GHz frequency based on the Wi-Fi server in use.
MxDisplay+ fits into the frames and housing of the door station
modules and the FlatMount Frame. Multiple MxDisplay+'s can be
wirelessly connected, each being powered via PoE.
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NOTE: All technical specifications listed
are provided by manufacturers
www.psimagazine.co.uk
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 INSIDE STORY
Reducing energy consumption
Quality Essential Distribution launched a new energy
system called Energy Vault (EV) at the Energy 2017 event
in October. The unit has the ability to charge, store and
distribute continuous electricity for businesses. We look at
its role in the security sector
V is a battery storage system that charges,
E stores and distributes electricity over PoE.
The system reduces electricity consumption
up to 100% when used with solar or renewables;
and up to 66% against other storage systems.
The product enables the flexibility of PoE
distribution for both PoE devices and everyday
electronic devices such as tills, credit card
machines, lighting, PCs and CCTV equipment;
any items powered by a DC supply.
The launch of the new power storage unit
sparked the interest of Ribble Valley MP, Nigel
Evans when he hosted his 26th Annual Summer
Surgery, in which QED attended. The company
discussed the power storage device leading the
MP to show enthusiasm towards its potential.
Whilst outlining the importance of making
the UK a world leader in battery technology,
Nigel Evans stated that the role of batteries in a
low-carbon economy is absolutely imperative,
whether it be in the use of automobiles,
household electronics or on an industrial scale.
PSI spoke with Matt Philp (QED Product
Development Director), to take a look at EV and
the idea behind its development
Is the security industry energy-
conscious? Is it still high on the agenda?
If were going to be totally honest, then no.
Realistically, there never has been a real drive or
The fact that a CCTV desire for there to be. In the scale of a
system has relatively business's total electrical consumption, a CCTV
low consumption is systems total usage per unit is relatively low.
Static PoE cameras can run from as little as 5
outweighed by the watts in some cases and even fully functional
fact it operates 24/7 domes are now able to be supplied over PoE+
46
(max 30 watts). To date, the average business
will be able to see much bigger and quicker
savings by changing from Halogen to LED
floodlights and by upgrading office lighting with
the introduction of better building management.
In 2017 and the future, this mantra is
becoming obsolete with energy preservation
becoming more important and expensive. The
fact that a CCTV system has relatively low
consumption is outweighed by the fact it
operates 24/7. The overall cost of the electricity
used on larger systems soon adds up to
thousands when you consider all the elements
required: CCTV, cameras, monitors, NVRs,
switches, routers, detection equipment and
related items such as access control, PCs, and
alarms everything soon adds up. Businesses
are actively looking for ways to reduce the
consumption and the total cost of ownership.
The cost of electricity will continue to rise in the
future as demand outstrips the ability to supply.
How does EV work with security systems
such as CCTV, alarms etc.?
The EV works instantly with any PoE device and
can be easily installed into an existing IT
infrastructure. The system even removes the
need for PoE switches allowing the customer to
buy standard switches. The fact that most
electronics such as NVRs and monitors are
ultimately powered by a DC supply, allows us to
supply the equipment and remove the
inefficiencies involved in external power
supplies. The EV can supply any DC voltage
across 100m of Cat5e, allowing you to take the
flexibility of PoE for everyday electronics. In
addition to PoE, the unit provides a DC bus line
which allows direct DC power for longer
distances too.
The EV offers power continuity for
businesses on all DC powered electronics. Many
manufacturers are becoming increasingly aware
of the need to have electronics powered by
www.psimagazine.co.uk
 48VDC. In fact, D-Link are about to release a outages. This may not be the case for everyone, Major savings can be
range of rack mount switches powered by as I also know individuals who are quite happy
48VDC. The TruVision CCTV range, available
made on new
to operate fully with a UPS, accepting power
through QED, supplies NVRs that can be factor issues and encountering no issues.
installations since the
powered directly from the EV and we have a full What the EV does is allow you to be in ability to supply up to
range of monitors that can be powered via the control from day one. The device can operate 60 watts per cat5e run
EV too.
off-grid, and then charge when required from removes the need to
your specifically chosen source. Unlike a UPS, install sockets in
Would a security installer fit EV or is it the EV system provides power to your business-
something they would recommend? many situations
critical devices throughout the day instead of
We expect both. The EV is rack mountable and just during a power outage.
can be retrofitted into existing installations. The EV unit reduces the
Major savings can be made on new installations
amount of wasted
since the ability to supply up to 60 watts per
electricity from power
cat5e run removes the need to install sockets in
conversion and by charging
many situations. We have spoken to several
integrators and end users which has resulted in the unit during off peak
an amazing response. tariffs can save a business
a significant amount of
Why does using EV remove the need for money.
a UPS?
A UPS backup system operates only when there (L-R): Matt Philp with Tracy
is an unexpected power loss. Some customers Mina (QEDs EV Project
have experienced a UPS that hasnt performed Support), and Nigel Evans
as anticipated, usually due to prolonged power (Ribble Valley MP)

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 REVIEWS

TRIED & TESTED

An overview of some of the highest scoring products we have featured
in PSI independent test reports. Products are listed in no particular
order and feature here only because they suitably impressed the
reviewer - manufacturers and distributors have no input in the test results

Milestone - Husky M10

The Husky M10 eight channel dedicated NVR housed in a small square-
footprint box measuring 200 x 200 x 46 mm in height excluding the
connectors and has a weight of approximately 2.5 kg. A monitor,
keyboard and mouse can be connected for initial configuration following
which it can be interrogated over the network. The unit runs a Linux operating system that
auto-runs a Firefox browser based user interface.

Review: The Husky M10 appears to be aimed at both the small system market and also for the larger installation where
occasionally a limited input NVR is required perhaps for a remote site or secure location. With close attention to the instructions and
appropriate IP principles very good results can be achieved.

Vista - Q Server
A small-footprint video server for use with the Vista product range and their qulu
video management software. The model on test was fitted with a 2TB drive and had
four camera licences pre-loaded.

Review: A small but very capable network video server with good supporting client software that
can be used as a basis for small systems but with potential to grow by adding additional licences or
further servers. Ideal size for covert installations or where there is a need to keep the recorder secure.
The immediate availability of the API and SDK information should simplify any integration projects and further encourage its take-up.

MaxxOne - D8308 Hawk DVR

One of the D8300 range available from ShopMassive in the UK,
the D8308 Hawk DVR has the capability to record 8
analogue inputs and 4 IP streams. The analogue inputs can be
any mix of SD, AHD and TVI format signals.
The Hawk is available as a 4 or 8 input recorder with a capacity of 2 or 4 IP streams in addition to the analogue inputs. If only IP
cameras are utilised then a maximum of 6 or 12 streams can be recorded respectively.

Review: The quality of the supplied and online documentation appears to set this apart from many similar DVR offerings.
Helpful guides to hard drive fitting and router port forwarding are provided along with helpline numbers in case users encounter
difficulties.The ease with which cameras can be upgraded to analogue HD or IP makes this a good choice for small systems that are
likely to be upgraded.

Uniview - 201-04EP NVR

This is a 4 channel NVR which was supplied for test with a 1TB
Seagate Barracuda drive fitted. The unit has 4 PoE enabled
camera ports allowing for very simple installation and system
management. Features include third-party ONVIF IP camera
support, HDMI and VGA output up to 1080P, four RJ45 POE+ Interfaces and
support for P2P, UPnP, NTP, DHCP, PPPoE.

Review: This is a very capable 4 channel recorder that should be easy to set up with just a rudimentary knowledge of IP principles
and for engineers provides some very good diagnostic features.

www.psimagazine.co.uk
48
 SMOKE DETECTION

Hikvision - DS-2CD4A26FWD
This camera is a high-end outdoor bullet camera identified as part of
Hikvisions DarkFighter range. The camera offers very high sensitivity
and 1920 x 1080p HD performance with pre-installed firmware to provide
video analytic functions. These can be selected from options including
Audio Exception, Defocus, Scene Change, Face, Line Crossing, Intrusion, Region Entrance,
Region Exiting, Unattended Baggage and Object Removal Detection.

Review: The wide range of detection methods mean that this camera can fulfil the majority of current security video tasks. Its
built-in Infrared illuminator range and high sensitivity provide very good image quality even in challenging conditions.

Milesight - MS-C3772-FPB
Featuring a hinged clam-shell design this is a 3MP indoor / outdoor fixed PoE dome
camera with a motorised 3mm to 10.5mm lens and capable of H.265 compression. The
dome is ingress protection rated to IP66 and has an impact resistance of IK10. ONVIF
profile S is supported.

Review: This camera is designed to be easy to install and has very good support documentation
supplied and online. Its image quality is very good with excellent low light performance. With careful
set-up and reference to the manuals, some impressive features can be implemented.

Hanwha Techwin - PNM-9020V

The camera is quite heavy for a dome at just over 2kg but is well packaged and has a
very good level of construction. The dome is based on 4 camera modules fitted with
3.6mm F2.0 lenses giving a field of view of 180 x 84 with a maximum resolution of
4096 x 1800 pixels. The camera assembly when mounted allows for the device to be
rotated through 355 and tilted from 0 to 60.

Review: This camera performs well and is capable of covering a very wide area with a good level
of image detail. The high pixel rate means that digital zooming can be used with reasonable effect.
The hardware is robust and being IP66 rated with an IK10 impact rating means that this dome will be suitable for harsh
environments.

Illustra - IP02P6ANBTT
This is an indoor unit with a 30x zoom lens and 2MP HD resolution. This particular variant
of the dome is for internal use only. The camera is given a sensible manufacturers
sensitivity figure of 0.4 Lux colour at 1/30th second (0.1 Lux colour at 1/8th second) and
0.04 Lux B&W at 1/8th second.

Review: While some of the functionality may seem limited compared to some other recent offerings,
this dome is built to a high standard, it performs very well and provides a good level of reliable
functionality.

Flir - CC-3103-01-I
This is an IP66 rated corner mounting 3MP IP camera from the Flir Ariel range
with a lens viewing angle designed to provide wall to wall and ceiling to floor
coverage of the surveyed area. It has a curved front plate to ensure no grip is
possible and that no ligature can be attached. A microphone allows sound to
be captured and discrete infrared illumination is available for low or zero visible light use.

Review: This camera is very simple to get up and running and has a wide range of
settings to optimise its performance. Image quality and colour rendition is very good and
alarm settings are clearly laid out and function well. The ease of browser access was a
welcome change from some supplier offerings.

www.psimagazine.co.uk
49
 APPLICATION
IP door entry solution at
waterside development
Lancroft has installed Comelits ViP
system in a residential development
which comprises 286 apartments across
four blocks, where fourteen 3one6 Sense
digital panels have also been fitted at
the entrances. Featuring a built-in colour
camera, the IK08 rated 3one6 Sense
series has no mechanical keys, using
capacitive touch technology instead.
Residents at the Hendon Waterside
apartments are able to communicate with
visitors using Comelits Smart monitors, which
feature full duplex hands-free loudspeakers and
3.5-inch LCD displays. The monitors are flush-
Revised fire and security
systems for school
Amthal has worked with Garston Manor School to
create a scaleable solution to upgrade the fire and
security systems in place and maintain it for the
protection of staff, pupils and visitors.
Garston Manor School is a specialist school for
autism, learning difficulties and speech and
language, with a vision to ensure all students leave
school as confident and self-reliant individuals,
following a learning experience that is rewarding and
enjoyable.
To ensure all staff can focus on this mission,
Amthal carried out an investigative site visit, to
understand existing fire and security systems in
place, and make recommendations on how to build
on, complement and maintain it. They then created a
New control room for Stockport
Homes at Cornerstone HQ
Stockport Homes, the organisation responsible for
managing housing stock on behalf of Stockport
Metropolitan Borough Council, has unveiled a new
control room at Cornerstone, its recently opened
head office. Designed and built by OpenView
Security Solutions (OSS), the new control room will
enable the delivery of an efficient concierge and
security service to over 2000 properties across
Stockport.
OSS was asked by Stockport Homes to
recommend an upgrade for its existing fibre optic
cable-based network infrastructure which was
used to link CCTV cameras installed in 22
residential tower blocks.
50
mounted to provide additional elegance, while
contributing to the smart, contemporary interior
dcor.
The systems concierge feature enables the
concierge to send messages to all, or groups of,
residents, for example to give notice of
maintenance work on the lifts.
The ViP system sits on the network as well as
being connected to the sites 80-camera IP
surveillance system. Being IP-based, the system
is able to provide an unlimited number of users
with simultaneous video and audio
communications, while at the same time
enabling remote connection and diagnostics.
The development will include a daytime
concierge service, private fitness suite, rooftop
garden and community hub service.
works programme to complete additional works and
ensure a maintenance programme was in place to
look after intruder, CCTV and fire systems on site.
Caroline Caisley, School Business Manager at
Garston Manor School said: The school firmly
believes in creating an environment whereby all
students have the right to access learning at a level
and setting appropriate to their needs that will
enable them to enjoy and achieve. To ensure this can
occur, we must establish an atmosphere of trust,
security and mutual respect. Security in this respect
is an absolute priority for the school, right from the
perimeter and the site boundaries through to all
internal areas.
David Williamson, Account Manager at Amthal
added: By its very nature, Garston Manor is a
specialist school with very focussed aims and a vision
to encourage every child who attends to enjoy their
learning experience, celebrate their individuality and
make the best possible progress and attainment.
Our role, following the site survey, is to support
the site management team and continue to look after
the fire and security systems, eliminating any
concerns and planning works necessary around
learning timetables. This way, staff can commit to
their integral role in each childs life, and students can
learn in a safe and secure school environment, all
without affecting every day operations or the
aesthetics of this educational facility.
OSS recommended the installation of a wireless
Ethernet network which not only provided higher
capacity but also eliminated the high ongoing
costs of rented fibre optic circuits. The company
then scoped and designed a dual Ethernet ring
topology that would provide a resilient, 1GB
wireless network based on Bridgewave equipment
with the ability to upgrade to 3GB in the future if
required. OSS upgraded the main equipment at
the tower blocks with Layer 3 Cisco 3850 network
switches.
Prior to moving the control room facilities to its
new location, OSS also upgraded the CCTV
platform with Dallmeier NVRs and software
platform to allow all existing equipment to be
migrated to the new network.
www.psimagazine.co.uk
 INSTALLER World
SUPPORTING THE SECURITY & FIRE INSTALLER INDUSTRY

You have to be here if you want

to be regarded as a key player
in the security market.

9859 79% 20.7bn

installers at IFSEC & of visitors come to total budget of onsite
FIREX International 2017 source new products visitors to IFSEC 2017

Enquire about exhibiting at IFSEC 2018: ifsec.events/international

 New Opportunities
Electronic Security Professionals
in DIO Security Services Group (SSG)
Security Services Group (SSG), which is a business area within the MOD Defence Infrastructure Organisation are now
recruiting in the following areas throughout November 2017.

Senior Project Manager 31,136 + additional allowances, pension & vehicle

Project Manager 24,934 + additional allowances, pension & vehicle
Maintenance Manager 24,934 + additional allowances, pension & vehicle
Security System Technicians 25,591 + additional allowances, pension & vehicle
Administration Officer 19,559 + additional allowances & pension
Successful applicants for the above posts will be based at Aldermaston and Burghfield where an Environmental
Allowance is payable - see Civil Service Jobs for full details of the benefits package.

Service Manager 25,945 + 5,500 allowances, pension & vehicle

Security System Technicians 26,782 + 5,500 allowances, pension & vehicle
Successful applicants for the above posts will be based from Woolwich, working for the MOD and Government
departments based across London and the South East - see Civil Service Jobs for full details of the benefits package.

Security System Technicians 25,591 + additional allowances, pension & vehicle

Successful applicants for the above posts will be tasked from home, predominantly working within a defined SSG region
(Scotland, Northern England, SW England or East Anglia.

For further information please contact:

Steve Leigh 07802 358741 (Aldermaston and

Burghfield)
Jim Keane 07785 938306 (Woolwich, London and SE)
Geoff Janion 07867 351414 (National Technicians)

For more details and to apply online, please visit

ff civilservicejobs.service.gov.uk

IP lighting combats crime at
historic house
Raytec Network Illuminators have been
deployed as a key element of a bespoke IP
security solution for a Grade II listed Manor
House in Shropshire, UK to deliver night-time
surveillance images and actively combat crime.
Previously a target of crime, the estate had
no professional CCTV system, relying only on
halogen lighting with inbuilt PIR detectors. The
security team needed a solution which would
allow 24/7 monitoring over the property,
particularly at night, with the ability to respond
instantly to any security breaches.
SMC designed an IP surveillance system,
integrated with Raytec White-Light IP
Illuminators which were installed around the
estate perimeter and around the Manor House.
IP addressability and connectivity was crucial to
the system design, ensuring that the IP lighting
could be automatically triggered by any network
device to provide an instant, visual response to
any incident in real-time.
A bespoke integration with a Crestron Control
System also allowed remote control over the
lighting at any time and was designed in house
by SMC using Raytecs network lighting API.
Optex PIRs were installed to detect the first
signs of an intruder and automatically trigger the
Raytec Network Lighting as a first line of response
to deter any potential intruders. Simultaneously
the system sounds an internal alarm in the estate
office and the managers apartment.
The LED lighting enables Samsung PTZ
network cameras to deliver images during the
Temporary buildings at M3
services protected from fire
www.psimagazine.co.uk
APPLICATION
hours of darkness, providing information to the
staff as to who or what is on-site. The security
team are able to use the Crestron system via a
touch screen interface to take live control over
any individual illuminator or group of
illuminators. Selecting them via a map view,
they can flash key zones of illuminators in the
exact place an incident is occurring as a further
warning signal to deter crime.
Sean Gill, SMC Security Manager, comments:
We selected the Raytec IP lighting as it could
be easily integrated with the wider system and
enables us to respond instantly to any potential
break-ins, even if they occur out-of-hours. The
LED lighting is also crucial to helping our CCTV
operate at night. In fact, the new IP system has
already allowed us to prevent a potential break-
in and helped us to clearly identify the
intruders!
A Kentec fire control panel is helping protect the
temporary buildings at Welcome Breaks M3
southbound Fleet Services on the
Surrey/Hampshire border, erected following a
devastating fire in December 2016 that almost
completely destroyed the former services
building.
At its height, more than 100 firefighters from
across the Hampshire/Surrey border fought to
bring the flames under control. The M3 was closed
in both directions for a short while and the
southbound services were entirely closed until
early January.
The temporary building, erected in the truck
park to provide full facilities whilst the new
permanent building is completed, houses a full
range of outlets including Starbucks, a little
Waitrose, Burger King, Harry Ramsden and WH
Smith.
A new fire safety system, comprising a Kentec
Syncro AS 16 zone control panel with Apollo
devices, now protects the new structure, while the
new permanent building is completed.
Available with one or two detection loops
capable of hosting up to 126 devices (Apollo), 240
devices (Argus Vega) or 127 devices (Hochiki),
Syncro AS uses microprocessor based electronics
to provide a flexible control system with high
reliability.
53
 APPLICATION
Switches support CCTV upgrade
at British school in Bahrain
AMG Systems ruggedised Ethernet switches have
helped to provide an IP CCTV system for two
campuses of St. Christophers School, the British
curriculum school in Bahrain.
Managing the communications
at Canary Wharf Retail
Multitone Electronics has announced that its
Mall Call communications system has been
chosen by Canary Wharf Group for its retail
facilities.
Peter Lomax, Director of Strategic
Partnerships at Multitone, commented, We are
delighted that Canary Wharf Group has chosen
to use Multitones Mall Call solution to manage
communications with retail tenants. With over
490 Mall Call Units being installed, more than
300 stores, banks, services and restaurants over
five malls will be covered.
Mall Call is a dedicated communications tool
for a busy, large-scale sites, for sending service
alerts to tackling crime and managing major
events.
Peter continued: The scope of
communications requirements at Canary Wharf
is vast, from everyday planning messages (such
as opening times or maintenance), to dealing
54
St. Christophers provides primary through to
secondary classes, from reception to Sixth Form.
Students are able to sit British GCSE and A-level
examinations.
Arencon Security undertook the security system
upgrade for the schools Saar and Isa Town
campuses, with the main objective being to
monitor the entrances and perimeter of each site.
AMG Systems provided the switches which
transmit images from the cameras to the digital
recorder.
Arencon Security is a Bahrain-based installation
company which provides CCTV, access control,
alarm and perimeter security systems. Arencon
General Manager Richard Monkhouse, whose
children attend St. Christophers, said the new
system improves the safety of the premises for
both staff and students.
The systems supplement the manned guard
force and the centralised monitoring improves
their ability to respond swiftly to any suspicious
activity, as well as providing recorded evidence to
aid any subsequent investigation, he said.
with shoplifters or even potentially an
emergency and evacuation. Mall Call enables
the estate management team to instantly
communicate with the security teams and retail
tenants when required.
Lee England at Canary Wharf Shopping also
commented, The Mall Call solution was ideal
for our communication needs. The system has
scope far beyond that which we are utilising
initially.
Based upon Multitones i-Message platform,
Mall Call is designed to provide communications
availability to all relevant teams, with a tailored
interface for the bespoke requirements of the
specific applications and organisation using it.
Mall Call uses a touchscreen interface, which
can be utilised on any suitable smart device
including a smart watch. The whole system will
be hosted on a secure fixed and wireless system
at Canary Wharf for full control of
communications.
From a users point of view, communications
centre around the Mall Call Units, which are
tamper-proof, fixed tablet-style devices that fully
utilise the multi-content facility of the system
and will be installed with each retailer. Along
with text information and audible alerts, Mall
Call also allows for the sharing of graphics or
photo images and documents. This could be
used for regular admin updates from the
facilities team, warnings on known suspects to
identify criminal individuals or to find a lost child
or missing person, for example.
Peter Lomax concluded, With Phase One of
the project underway, we are working closely
with the team at Canary Wharf Group to
investigate potential ways of expanding the
project in the future. For example, Mall Call can
be utilised over multiple sites, which offers
further scope for expansion should it be
required moving forward.
www.psimagazine.co.uk
Keeping hospital staff safe in one of the
UKs busiest A&E departments

TRADE ONLY CCTV & IP VIDEO DISTRIBUTOR

Kings College Hospital in Lambeth is located in amongst the

highest concentration of gang culture within the UK. This, along
with having one of the busiest Emergency Departments in Britain
means that the safety of its 12,000 staff who treat a staggering 1.5
million patients a year at the hospital, is of paramount importance.
Kent based NT Security has installed over 900 CCTV cameras since
upgrading the hospitals CCTV system. NT Security has also fitted
over 1,300 access controlled doors, which are recording over
400,000 activations a day.
Ian Taylor, Head of Security at the hospital, commented on the
investment: CCTV and access control measures do not always stop
crime, but they certainly assist in identifying suspects, provide
evidence of wrongdoing and deter all but the most determined. The
Trust has and continues to invest a large amount of capital in
helping to keep the hospital safe and secure and having a very
visible security team on duty 24/7 provides reassurance to the
public and staff that the Trust takes their safety seriously.
Andy Purvis, Director of NT Security commented: Such is the
size and nature of somewhere like Kings College, a fully integrated
and robust security offering is of the utmost importance. This is not
just a case of putting a couple of extra cameras by the door. It needs
to be state of the art equipment, leaving no room for complacency.
Prior to NT Securitys involvement, the hospital had a variety of
different systems in place, which were not up to the task due to the
volume of access controls needs. NT Security was able to provide a
single solution, the ACT PRO. This solution offers a range of access
controls suitable for multi sites and for sites the size of Kings
College Hospital.
The Enterprise software allows the system administrators to
facilitate and manage the day to day operation of the system which
processes more than 400,000 door actions per day.

DVS.CO.UK
Get In Touch Follow
+44 (0) 2920 455 512 @DVSLTD
sales@dvs.co.uk /DVSLimited

O UR PART NE RS
www.psimagazine.co.uk
 FOCUS: SOFTWARE
SOLUTIONS

New Access Control as a Service offering increases efficiency

Genetec has announced Security Center Synergis SaaS edition, which offers a turnkey access
control solution for easier deployment and maintenance. Synergis SaaS edition removes the
need to purchase and install on-premises servers and streamlines maintenance, allowing
corporate IT staff to focus on other business-critical projects. Synergis SaaS edition is expected
to be available from November 2017.
Synergis is the access control solution in Genetec Security Center, an open-
architecture, IP security platform that combines video surveillance, access
control, automatic license plate recognition (ALPR), communications, and
analytics. All Synergis access control software editions integrate with a
selection of access control hardware from other manufacturers.
The new Synergis SaaS edition will give customers the flexibility to
adjust the system usage as needs change, reportedly reducing budget
requirements for access control capital expenditures. Customers will also be
able to quickly deploy their access control system, and benefit from automated update notifications. Multi-site organisations will be
able to centrally manage their access control systems more efficiently, says the company. www.genetec.com

Enhanced situation awareness and controls Cloud-based mobile command and control

The latest version of exacqVision video management system

(v8.8) from Johnson Controls provides tools that are described as
able to improve situation awareness and control for both
administrators and users.
To better react to imminent events that could potentially affect
business, users can now embed a web page as a panel within the
exacqVision client to get important information. This could be
used to display breaking news headlines, or even for connectivity
to web-enabled security or other mission critical systems.
Additionally, event links can be displayed as an association
which will appear on top of the live video feed. Ideal for
associating access control or intrusion breaches, this feature is
also listed as useful in applications such as retail, where
metal/foil detectors are now being deployed to detect foil-lined
bags, a new tool for shoplifters. Once the serial data profile is set
up from the metal detector, whenever a foil-lined bag is detected,
an alert will trigger and automatically appear on top of the
corresponding live video, providing critical information to the
retailer trying to prevent rising theft.
This latest release also adds controls for administrators
looking to more strictly manage how and when users can access
the VMS. Expiring inactive accounts, automatically unlocking
accounts, and assigning temporary guest accounts are a few of
the new features that give system administrators visibility and
control over system access.
exacqVision v8.8 has also introduced the hover feature to
accelerates the process of identifying where cameras are located
(e.g. lobby, parking lot). While for CCTV set-up, multiple IP
cameras can be imported to several servers at one
time via a CSV file, which includes the cameras IP
addresses, usernames, passwords, etc.
www.exacq.com
Qognifys suite of integrated mobile solutions, Qognify Extend,
enables organisations to leverage field resources and
responders to increase situational awareness.
Powered by CloudScann, the cloud-based solution extends
the reach, coverage and effectiveness of an enterprises control
room and operations, by enabling personnel and their
smartphones to become sensors.
Qognify Situator has open platform architecture that allows
partners to develop applications on top of Situator extending
its capabilities.
The Qognify Extend suite includes several modules
including SeeItSendIt which is geared to enable field
personnel to report into the control room using their
smartphones and also Live Video Broadcast, a special module
allowing field personnel to broadcast live video directly to the
control room.
Qognify VICC (Visual Intelligence Command Center) is a
desktop application that collects and aggregates the
information from the various mobile applications, presenting it
on a map.
As part of the integration with Qognifys Situator and
VisionHub solutions, incidents are automatically triggered in
Situator, including textual, visual and geographic information
observed and captured by the smartphone.
Connectivity to VisionHub and Qognifys video
analytics suite, means additional power to
automatically analyse the information received and
take effective action. www.qognify.com

www.psimagazine.co.uk
56
 VMS with new intuitive interface

BE SMART!
Read PSI magazine
Vivoteks latest release of its video management on your tablet or
software, VAST 2 builds on the software engine of
VAST with a new intuitive user interface and a range
of user-centered functionalities, including auto
smartphone using
setup, advanced search, and custom layout as well as
additional add-on functions for failover protection, the FREE app
transportation, and transaction solutions.
VAST 2 is designed for efficient video management,
allowing security operators to reduce both operational and
maintenance costs.
Utilising automatic configuration wizards, VAST 2 makes it
simple to set up surveillance systems. Users can adjust layout
by dragging a corner of the window, a feature which also
supports Vivotek fisheye dewarp. With the addition of the
evidence-lock function, it is easy to manage numerous
investigation scenarios by manually extending the retention
time of recorded videos. These videos are easily exported with
custom layouts and a quick snapshot function is also available
to instantly preserve this critical evidence. www.vivotek.com

Monitor, manage, and maintain remotely

Vanderbilt has added SPC Connect 2.4 to its SPC product
portfolio. SPC Connect is a hosted cloud-based solution
designed specifically for installers to monitor, manage, and
maintain SPC panels remotely from any location.
The latest features include push notifications, local user
management, and alarm verification. The new push
notifications for IOS devices ensure SPC Connect users are
informed of new information related to their SPC system, even
when the app is closed. The system also includes new local
user management features, facilitating the ability to add new
accounts through the server, import lists of multiple users, and
automatically register multiple accounts at any given time,
simplifying the user experience.
SPC Connect speeds up the process of adding and
configuring users. It means that the system administrator can
now quickly configure users to have access to their
SPC system, while simultaneously saving them time
and money, explains John ODonnell, Product
Manager at Vanderbilt. vanderbiltindustries.com

NOTE: All technical specifications listed

are provided by manufacturers

www.psimagazine.co.uk
 FOCUS: SOFTWARE
SOLUTIONS

Free entry for security developers

Cloud hosted maintenance tool Milestone Systems offers XProtect Essential+ as a free entry
product to the companys portfolio. The software and SDK can be
downloaded at no cost from the Milestone website.
Documentation, eLearning courses, and an online developer
forum are some of the resources to which open platform software
developers gain free access allowing any Microsoft-certified
developer can start developing business video solutions.
XProtect Essential+ is designed to provide a professional-
grade security experience as a stand-alone video business
solution. Users have access to their system from anywhere via
three easy-to-use clients.
XProtect Essential+ 2017 R2 supports up to eight cameras
Honeywells Total Connect Pro Manager is a maintenance tool
from more than 6,000 supported devices. This enables the user
hosted in the Honeywell Cloud, allowing installers to remotely
to pick and mix camera models and brands and upon installation,
access their customers Total Connect Box wireless control
the users of the free XProtect Essential+ will gain access to the
panels. Installers can perform diagnostics, adjust
Milestone online support community at no cost.
configurations and offer maintenance to customers on the go.
www.milestonesys.com
With this information at their fingertips, installers can offer
pre-emptive maintenance to home and small business owners.
For example, installers can alert customers if a battery level is
low on their system, or if a change to a sensor location has
caused poor radio transmission levels. By providing this extra
level of customer service, installers can ensure home and
small business owners are getting the best out of
their Total Connect Box system and prevent costly,
inconvenient site visits.
www.honeywell.com/security/uk

Open architecture software suite for

seamless integration Limitless interfaces and integrations
SeeTec Cayuga
The CathexisVision IP Video
video
Management Software suite
management
provides a range of
software offers
solutions to satisfy security
unrestricted
and infrastructure
networking
management requirements.
options, with
The open architecture
simple, flexible
enables IP cameras,
administration
recording servers, viewing
and intuitive
infrastructure, and third
use. The system can be used to implement sector-specific and
party systems suited to a particular application to be integrated.
security-specific solutions of any size or complexity thanks to
This provides clients with optimum solutions and maximum
its modular Multi Solution Platform meaning that a variety of
return on investment.
functions can be added to the core software via interfaces,
CathexisVision Video Management Software can operate on
metadata, protocols, expansion modules and sector-specific
both Windows and Linux operating systems with features such as
solutions as and when required.
CatObserver which enables a selected viewing monitor to be
SeeTec Cayuga is not dependent on a specific
configured as a virtual camera so that all the activity viewed on
manufacturer, over 1000 camera models from around 40
the computer screen is recorded. CatMobile enables users to
manufacturers supported. Additional camera models can also
view up to four cameras simultaneously on a smartphone, review
be integrated via the ONVIF standard and analogue cameras
recorded footage from selected cameras and control PTZ cameras
and systems are integrated via video servers and can therefore
from the user interface. Of particular interest to installers, the
still be used.
Cathexis Health Manager provides real-time analysis of the
Security systems such as building management and PSIM
system and can be configured to send alarms to selected
systems, access control systems, intruder and fire alarm
recipients if problems are detected. Camera failures, hard drive
systems as well as alarm centres and control room solutions
analysis, environmental conditions, communication integrity,
are integrated via interfaces. Web and mobile clients
software errors, and other parameters are monitored
are available for remote viewing on tablets and
to provide peace of mind. The software also provides
smartphones.
full reporting capability to enable you to generate
www.seetec-video.com
system status reports. cathexisvideo.com

www.psimagazine.co.uk
58
 Best Value Security Products from Insight Security
www.insight-security.com Tel: +44 (0)1273 475500

...and
lots
more

Computer Anti-Climb Paints Metal Detectors Security, Search Security Screws & Padlocks, Hasps Key Safes & Key Traffic Flow & see our
Security & Barriers (inc. Walkthru) & Safety Mirrors Fastenings & Security Chains Control Products Management website

ACCESS CONTROL ACCESS CONTROL & DOOR HARDWARE

ALPRO ARCHITECTURAL HARDWARE
Products include Electric Strikes, Deadlocking Bolts, Compact Shearlocks,
ACCESS CONTROL Waterproof Keypads, Door Closers, Deadlocks plus many more
T: 01202 676262 Fax: 01202 680101
ACT E: info@alpro.co.uk
ACT Ireland, Unit C1, South City Business Park, Web: www.alpro.co.uk
Tallaght, Dublin, D24 PN28.Ireland. Tel: +353 1 960 1100
ACT - United Kingdom, 601 Birchwood One, Dewhurst Road,
Warrington, WA3 7GB. Tel: +44 161 236 9488
sales@act.eu www.act.eu
ACCESS CONTROL SPEED GATES, BI-FOLD GATES
HTC PARKING AND SECURITY LIMITED
St. James Bus. Centre, Wilderspool Causeway,
ACCESS CONTROL BARRIERS, GATES, CCTV Warrington Cheshire WA4 6PS
Tel 01925 552740 M: 07969 650 394
ABSOLUTE ACCESS info@htcparkingandsecurity.co.uk
Aberford Road, Leeds, LS15 4EF
www.htcparkingandsecurity.co.uk
Tel: 01132 813511
E: richard.samwell@absoluteaccess.co.uk
www.absoluteaccess.co.uk
Access Control, Automatic Gates, Barriers, Blockers, CCTV
ACCESS CONTROL
INTEGRATED DESIGN LIMITED
Integrated Design Limited, Feltham Point,
ACCESS CONTROL Air Park Way, Feltham, Middlesex. TW13 7EQ
KERI SYSTEMS UK LTD Tel: +44 (0) 208 890 5550
Tel: + 44 (0) 1763 273 243 sales@idl.co.uk
Fax: + 44 (0) 1763 274 106 www.fastlane-turnstiles.com
Email: sales@kerisystems.co.uk
www.kerisystems.co.uk

ACCESS CONTROL
SECURE ACCESS TECHNOLOGY LIMITED
ACCESS CONTROL Authorised Dealer
COVA SECURITY GATES LTD Tel: 0845 1 300 855 Fax: 0845 1 300 866
Bi-Folding Speed Gates, Sliding Cantilevered Gates, Road Blockers & Bollards Email: info@secure-access.co.uk
Consultancy, Design, Installation & Maintenance - UK Manufacturer - PAS 68 Website: www.secure-access.co.uk
Tel: 01293 553888 Fax: 01293 611007
Email: sales@covasecuritygates.com
Web: www.covasecuritygates.com

Custom Designed Equipment

ACCESS CONTROL MANUFACTURER www.hoyles.com
Indicator Panels
NORTECH CONTROL SYSTEMS LTD. Complex Door Interlocking sales@hoyles.com
Nortech House, William Brown Close Sequence Control
Tel: +44 (0)1744 886600
Llantarnam Park, Cwmbran NP44 3AB Door Status Systems
Tel: 01633 485533 Panic Alarms
Email: sales@nortechcontrol.com  &HOO&DOO $UD\6\VWHPV
www.nortechcontrol.com Bespoke Products

Hoyles are the UKs leading supplier of

custom designed equipment for the
ACCESS CONTROL BIOMETRICS, BARRIERS, CCTV, TURNSTILES security and access control industry.
From simple indicator panels to
UKB INTERNATIONAL LTD complex door interlock systems.
Planet Place, Newcastle upon Tyne
Tyne and Wear NE12 6RD
Tel: 0845 643 2122
Email: sales@ukbinternational.com
Web: www.ukbinternational.com BUSINESS CONTINUITY

ACCESS CONTROL, INTRUSION DETECTION AND VIDEO MANAGEMENT BUSINESS CONTINUITY MANAGEMENT
VANDERBILT INTERNATIONAL (UK) LTD CONTINUITY FORUM
Suite 7, Castlegate Business Park Creating Continuity ....... Building Resilience
Caldicot, South Wales NP26 5AD UK A not-for-profit organisation providing help and support
Main: +44 (0) 2036 300 670 Tel: +44(0)208 993 1599 Fax: +44(0)1886 833845
email: info.uk@vanderbiltindustries.com Email: membership@continuityforum.org
web: www.vanderbiltindustries.com Web: www.continuityforum.org

www.insight-security.com Tel: +44 (0)1273 475500

 CCTV CCTV SPECIALISTS
PLETTAC SECURITY LTD
Unit 39 Sir Frank Whittle Business Centre,
Great Central Way, Rugby, Warwickshire CV21 3XH
CCTV Tel: 01788 567811 Fax: 01788 544 549
Rapid Deployment Digital IP High Resolution CCTV Email: jackie@plettac.co.uk
40 hour battery, Solar, Wind Turbine and Thermal Imaging
www.plettac.co.uk
Wired or wireless communication fixed IP
CE Certified
Modicam Europe, 5 Station Road, Shepreth,
Cambridgeshire SG8 6PZ
www.modicam.com sales@modicameurope.com

CONTROL ROOM & MONITORING SERVICES

CCTV POLES, COLUMNS, TOWERS AND MOUNTING PRODUCTS

ALTRON COMMUNICATIONS EQUIPMENT LTD
Tower House, Parc Hendre, Capel Hendre, Carms. SA18 3SJ ADVANCED MONITORING SERVICES
Tel: +44 (0) 1269 831431 EUROTECH MONITORING SERVICES LTD.
Email: cctvsales@altron.co.uk Specialist in:- Outsourced Control Room Facilities Lone Worker Monitoring
Web: www.altron.co.uk Vehicle Tracking Message Handling
Help Desk Facilities Keyholding/Alarm Response
Tel: 0208 889 0475 Fax: 0208 889 6679
E-MAIL eurotech@eurotechmonitoring.net
Web: www.eurotechmonitoring.net

CCTV
G-TEC
Gtec House, 35-37 Whitton Dene
Hounslow, Middlesex TW3 2JN DISTRIBUTORS
Tel: 0208 898 9500
www.gtecsecurity.co.uk
sales@gtecsecurity.co.uk

CCTV/IP SOLUTIONS
DALLMEIER UK LTD
3 Beaufort Trade Park, Pucklechurch, Bristol BS16 9QH
Tel: +44 (0) 117 303 9 303
Fax: +44 (0) 117 303 9 302
Email: dallmeieruk@dallmeier.com

SPECIALISTS IN HD CCTV
MaxxOne sales@onlinesecurityproducts.co.uk
Unit A10 Pear Mill, Lower Bredbury, Stockport. SK6 2BP www.onlinesecurityproducts.co.uk
Tel +44 (0)161 430 3849
www.maxxone.com

AWARD-WINNING, LEADING GLOBAL WHOLESALE

DISTRIBUTOR OF SECURITY AND LOW VOLTAGE PRODUCTS.
ADI GLOBAL DISTRIBUTION
CCTV & IP SECURITY SOLUTIONS Distributor of electronic security systems and solutions for over 250 leading manufacturers, the company
PANASONIC SYSTEM COMMUNICATIONS COMPANY also offers an internal technical support team, dedicated field support engineers along with a suite of
training courses and services. ADI also offers a variety of fast, reliable delivery options, including specified
EUROPE time delivery, next day or collection from any one of 28 branches nationwide. Plus, with an ADI online
account, installers can order up to 7pm for next day delivery.
Panasonic House, Willoughby Road
Bracknell, Berkshire RG12 8FP UK Tel: 0161 767 2990 Fax: 0161 767 2999 Email: sales.uk@adiglobal.com www.adiglobal.com/uk
Tel: 0207 0226530
Email: info@business.panasonic.co.uk

WHY MAYFLEX? ALL TOGETHER. PRODUCTS, PARTNERS,

COMMUNICATIONS & TRANSMISSION EQUIPMENT PEOPLE, SERVICE MAYFLEX BRINGS IT ALL TOGETHER.
KBC NETWORKS LTD. MAYFLEX
Barham Court, Teston, Maidstone, Kent ME18 5BZ Excel House, Junction Six Industrial Park, Electric Avenue, Birmingham B6 7JJ
www.kbcnetworks.com Tel: 0800 881 5199
Phone: 01622 618787 Email: securitysales@mayflex.com
Fax: 020 7100 8147 Web: www.mayflex.com
Email: emeasales@kbcnetworks.com

DIGITAL IP CCTV
SESYS LTD
High resolution ATEX certified cameras, rapid deployment
cameras and fixed IP CCTV surveillance solutions available with
wired or wireless communications.
1 Rotherbrook Court, Bedford Road, Petersfield, Hampshire, GU32 3QG
Tel +44 (0) 1730 230530 Fax +44 (0) 1730 262333
Email: info@sesys.co.uk www.sesys.co.uk

www.insight-security.com Tel: +44 (0)1273 475500

THE UKS MOST SUCCESSFUL DISTRIBUTOR OF IP, CCTV, ACCESS INTEGRATED SECURITY SOLUTIONS
CONTROL AND INTRUDER DETECTION SOLUTIONS INNER RANGE EUROPE LTD
NORBAIN SD LTD Units 10 - 11, Theale Lakes Business Park, Moulden Way, Sulhampstead,
210 Wharfedale Road, IQ Winnersh, Wokingham, Berkshire, RG41 5TP Reading, Berkshire RG74GB, United Kingdom
Tel: 0118 912 5000 Fax: 0118 912 5001 Tel: +44(0) 845 470 5000 Fax: +44(0) 845 470 5001
www.norbain.com Email: ireurope@innerrange.co.uk
Email: info@norbain.com www.innerrange.com

UK LEADERS IN BIG BRAND CCTV DISTRIBUTION

SATSECURE
Hikivision & MaxxOne (logos) Authorised Dealer PERIMETER PROTECTION
Unit A10 Pear Mill, Lower Bredbury,
Stockport. SK6 2BP
Tel +44 (0)161 430 3849
www.satsecure.uk

ADVANCED PRESENCE DETECTION AND SECURITY LIGHTING SYSTEMS

GJD MANUFACTURING LTD
IDENTIFICATION Unit 2 Birch Business Park, Whittle Lane, Heywood, OL10 2SX
Tel: + 44 (0) 1706 363998
Fax: + 44 (0) 1706 363991
Email: info@gjd.co.uk
www.gjd.co.uk

PERIMETER PROTECTION
GPS PERIMETER SYSTEMS LTD
14 Low Farm Place, Moulton Park
Northampton, NN3 6HY UK
COMPLETE SOLUTIONS FOR IDENTIFICATION Tel: +44(0)1604 648344 Fax: +44(0)1604 646097
E-mail: info@gpsperimeter.co.uk
DATABAC GROUP LIMITED Web site: www.gpsperimeter.co.uk
1 The Ashway Centre, Elm Crescent,
Kingston upon Thames, Surrey KT2 6HH
Tel: +44 (0)20 8546 9826
Fax:+44 (0)20 8547 1026
enquiries@databac.com

POWER
INDUSTRY ORGANISATIONS

TRADE ASSOCIATION FOR THE PRIVATE SECURITY INDUSTRY POWER SUPPLIES DC SWITCH MODE AND AC
BRITISH SECURITY INDUSTRY ASSOCIATION DYCON LTD
Tel: 0845 389 3889 Unit A, Cwm Cynon Business Park, Mountain Ash, CF45 4ER
Email: info@bsia.co.uk Tel: 01443 471900 Fax: 01443 479 374
Website: www.bsia.co.uk Email: sales@dyconpower.com
Twitter: @thebsia www.dyconpower.com

THE LEADING CERTIFICATION BODY FOR THE SECURITY INDUSTRY

SSAIB
7-11 Earsdon Road, West Monkseaton UPS - UNINTERRUPTIBLE POWER SUPPLIES
Whitley Bay, Tyne & Wear ADEPT POWER SOLUTIONS LTD
NE25 9SX Adept House, 65 South Way, Walworth Business Park
Tel: 0191 2963242 Andover, Hants SP10 5AF
Web: www.ssaib.org Tel: 01264 351415 Fax: 01264 351217
Web: www.adeptpower.co.uk
E-mail: sales@adeptpower.co.uk

INTEGRATED SECURITY SOLUTIONS

SECURITY PRODUCTS AND INTEGRATED SOLUTIONS UPS - UNINTERRUPTIBLE POWER SUPPLIES

HONEYWELL SECURITY AND FIRE UNINTERRUPTIBLE POWER SUPPLIES LTD
Tel: +44 (0) 844 8000 235 Woodgate, Bartley Wood Business Park
E-mail: securitysales@honeywell.com Hook, Hampshire RG27 9XA
Tel: 01256 386700 5152 e-mail:
sales@upspower.co.uk
www.upspower.co.uk

www.insight-security.com Tel: +44 (0)1273 475500

 SECURITY ONLINE SECURITY SUPERMARKET
EBUYELECTRICAL.COM
Lincoln House,
Malcolm Street
ANTI-CLIMB SOLUTIONS & SECURITY PRODUCT SPECIALISTS Derby DE23 8LT
INSIGHT SECURITY Tel: 0871 208 1187
Units 1 & 2 Cliffe Industrial Estate www.ebuyelectrical.com
Lewes, East Sussex BN8 6JL
Tel: 01273 475500
Email:info@insight-security.com
www.insight-security.com
LIFE SAFETY EQUIPMENT
C-TEC
Challenge Way, Martland Park,
CASH & VALUABLES IN TRANSIT Wigan WN5 OLD United Kingdom
CONTRACT SECURITY SERVICES LTD Tel: +44 (0) 1942 322744
Fax: +44 (0) 1942 829867
Challenger House, 125 Gunnersbury Lane, London W3 8LH Website: www.c-tec.com
Tel: 020 8752 0160 Fax: 020 8992 9536
E: info@contractsecurity.co.uk
E: sales@contractsecurity.co.uk
Web: www.contractsecurity.co.uk

PERIMETER SECURITY
TAKEX EUROPE LTD
Aviary Court, Wade Road, Basingstoke
QUALITY SECURITY AND SUPPORT SERVICES Hampshire RG24 8PE
CONSTANT SECURITY SERVICES Tel: +44 (0) 1256 475555
Fax: +44 (0) 1256 466268
Cliff Street, Rotherham, South Yorkshire S64 9HU Email: sales@takex.com
Tel: 0845 330 4400 Web: www.takex.com
Email: contact@constant-services.com
www.constant-services.com

SECURITY EQUIPMENT
PYRONIX LIMITED
FENCING SPECIALISTS Secure House, Braithwell Way, Hellaby,
J B CORRIE & CO LTD Rotherham, South Yorkshire, S66 8QY.
Frenchmans Road Tel: +44 (0) 1709 700 100 Fax: +44 (0) 1709 701 042
Petersfield, Hampshire GU32 3AP www.facebook.com/Pyronix
Tel: 01730 237100 www.linkedin.com/company/pyronix www.twitter.com/pyronix
Fax: 01730 264915
email: fencing@jbcorrie.co.uk

SECURITY SYSTEMS
INTRUSION DETECTION AND PERIMETER PROTECTION BOSCH SECURITY SYSTEMS LTD
OPTEX (EUROPE) LTD PO Box 750, Uxbridge, Middlesex UB9 5ZJ
Tel: 0330 1239979
Redwall infrared and laser detectors for CCTV applications and Fiber SenSys fibre
optic perimeter security solutions are owned by Optex. Platinum House, Unit 32B E-mail: uk.securitysystems@bosch.com
Clivemont Road, Cordwallis Industrial Estate, Maidenhead, Berkshire, SL6 7BZ Web: uk.boschsecurity.com
Tel: +44 (0) 1628 631000 Fax: +44 (0) 1628 636311
Email: sales@optex-europe.com
www.optex-europe.com

SECURITY EQUIPMENT
INTRUDER AND FIRE PRODUCTS CASTLE
CQR SECURITY Secure House, Braithwell Way, Hellaby,
125 Pasture road, Moreton, Wirral UK CH46 4 TH Rotherham, South Yorkshire, S66 8QY
Tel: 0151 606 1000 TEL +44 (0) 1709 700 100 FAX +44 (0) 1709 701 042
Fax: 0151 606 1122 www.facebook.com/castlesecurity www.linkedin.com/company/castlesecurity
Email: andyw@cqr.co.uk www.twitter.com/castlesecurity
www.cqr.co.uk

SECURITY PRODUCTS
SECURE CONNECTIVITY PROVIDERS
EATON
CSL Eaton is one of the worlds leading manufacturers of security equipment
T: +44 (0)1895 474 474 its Scantronic and Menvier product lines are suitable for all types of
sales@csldual.com commercial and residential installations.
@CSLDualCom Tel: 01594 545 400 Email: securitysales@eaton.com
www.csldual.com Web: www.uk.eaton.com Twitter: @securityTP

INTRUDER ALARMS AND SECURITY MANAGEMENT SOLUTIONS SECURITY SYSTEMS

RISCO GROUP VICON INDUSTRIES LTD.
Commerce House, Whitbrook Way, Stakehill Distribution Park, Middleton, Brunel Way, Fareham
Manchester, M24 2SS Hampshire, PO15 5TX
Tel: 0161 655 5500 Fax: 0161 655 5501 United Kingdom
Email: sales@riscogroup.co.uk www.vicon.com
Web: www.riscogroup.com/uk

www.insight-security.com Tel: +44 (0)1273 475500

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Prize comprises of a 4,000 contribution towards a van lease and 1,000 worth of tools.
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