DISTANCE MEASURING EQUIPMENT DME-ASII (1118-1119)

Contractor Depot Logistics Support (CDLS)

STATEMENT OF WORK

1.1 Scope and Background. This Statement of Work (SOW) defines requirements for
Contractor Depot Level Support (CDLS), e.g., program management, development and delivery
of documentation, and planning effort for the CDLS service. The Distance Measuring Equipment
(DME-ASII 1118 and 1119) system is used to provide distance information to aircraft from a
known ground location. DME-ASII (1118 and 1119) operates in the UHF frequency band
however its frequency can be paired with VHF (Very High Frequency) Omni-directional
Radio-range (VOR,) Instrument Landing System (ILS) and localizer (LOC) frequencies. The
receiving equipment in most aircraft provide for automatic DME selection through a coupled
VOR/ILS receiver. Selection of the appropriate VOR or ILS frequency automatically tunes the
DME. The DME operates in the ultra high frequency (UHF) band and therefore is restricted to
line of sight transmission. Support is required for all sites and configurations utilizing the
DME-ASII (1118) and (1119). The contractor shall furnish all required labor, facilities,
equipment, tools, test equipment, packing, preservation and packaging, parts, software, and any
other technical or administrative support necessary to provide the required CDLS support. The
DME-ASII (1118) support includes: contractor depot logistics support, integrated logistics
support, configuration management, exchange and repair (E&R) and return and repair (R&R) of
line replaceable units (LRUs), fabrication and or procurement of LRUs, repair procedures,
engineering change proposals and technical assistance/engineering services.

1.2 Quality Control

The contractor is solely responsible for the quality of services provided. The contractor is also
liable for contractor employee negligence, and any fraud, waste or abuse. The contractors
Quality Control Plan shall ensure that products and services are completed in accordance with
ANSI/ASQC/ISO 9001-2000 standard, applicable Government regulations and instructions, and
meet specified acceptable levels of quality, subject to government approval.

2.0 Definitions

2.1 Contracting Officer (CO)

The individual who possesses the authority to enter into, administer (change or modify), or
terminate the contract.

2.2 Contracting Officer's Technical Representative (COTR)

An individual authorized to act for the Contracting Officer in specifically delegated matters
pertaining to the contract.

2.3 Contractor Depot Logistics Support (CDLS)

Support by which the contractor shall furnish all required labor, facilities, materials and
equipment (except Government-furnished), indirect material, and preservation, packaging,
packing and marking required to provide depot level repair and support to the system. System
support includes: depot logistics, integrated logistics support/configuration management,
exchange and repair (E&R) and return and repair (R&R) of line replaceable units (LRUs),
facrication and/or procurement of LRUs, repair procedures, engineering change proposals, and
technical assistance/engineering services.

2.4 Exchange and Repair (E&R) Item

Any hardware Line Replaceable Unit (LRU), except expendable /consumable that when failure
occurs and is beyond the capability of the site technician is returned to the contractor after a
serviceable item is received on-site. The designation of an item of supply as E&R indicates the
logistics status assigned for inventory management purposes rather than the physical condition of
an item. A serviceable item is sent from the contractor to a FAA field facility upon request by the
FAA Logistics Center (FAALC) Item Management Specialist (IM) and an unserviceable item is
returned to the repair facility (contractor) in exchange for the serviceable item, unless otherwise
authorized.

2.5 FAA Logistics Center (FAALC)

The organization responsible for all supply support within FAA.

2.6 Item Management Specialist (IM)

A person within the FAA, who controls the acquisition and issue of equipment, parts, and
supplies.

2.7 Line Replaceable Unit (LRU)

An essential support item, which is removed and replaced at the site level to restore the system to
operational condition. An LRU can be either an E&R/R&R item or an expendable/consumable
item.

2.8 Logistics and Inventory System (LIS)

The computer operating system for logistics and supply support within FAA.

2.9 Repairable Item

The condition of an item, which can be returned to service after repair or rework in accordance
with procedures, tolerances, and limits established by the overhaul and repair instructions issued
by the manufacturer.

2.10 Serviceable Item

The condition of an item in a state of preservation that can be placed in service in service.

2.11 Test
A test or check of equipment in its operational (or functional) environment, using equipment,
procedures, and limits specified in applicable authorized manufacturer publications, manuals,
and specifications and technical orders or FAA authorized changes in procedures and limits.
2.12 Consumable Item
Any hardware LRU, except E&R, that can be removed and replaced to restore the system. A
consumable Lowest Replaceable Unit (LRU) possesses characteristics, qualities, and low cost
($600.00 or less), that makes it uneconomical to repair. Examples of consumable items are; oil,
grease, light bulbs, fuses, fuses sockets, v-belts, filters, capacitors, switches, etc.

2.13 Expendable Item

Any hardware LRU, except E&R, that can be removed and replaced to restore the system. An
expendable LRU is normally a high cost item ($600.00 or more), which cannot be repaired,
and/or requires special handling for disposal (batteries, etc.) and/or have precious metals (printed
circuit cards, etc.) that can be recovered by the Government.

3.0 Contractor Furnished Items

The contractor shall furnish all labor, tools, test equipment, and hardware and software. The
contractor shall calibrate, per MIL-C-45662, all tools and test equipment used in support of this
CDLS Contract. The contractor shall provide the dedicated supply/support, engineering,
technical, and administrative support necessary to provide the required CDLS.

4.0 Requirements/Specific Tasks

The contractor shall provide dedicated support to meet all of the requirements described in this
SOW. The contractor shall plan, develop, and support the CDLS services for the FAA (System
Name) systems, and any other sites as designated by the FAA CO/COTR.

4.1 Contractor Depot Logistics Support (CDLS) Requirements

The contractor shall provide those items as requested by the Government. This entails
complete supply support, which includes issuing expendable LRUs, receiving, and repairing of
Exchange and Repair (E&R) and or Repair and Return (R&R) LRUs of the DME-ASII (1118
and 1119) through the contract period. The contractor shall prioritize repair actions to ensure the
maximum extent possible that serviceable stock will be available to fill the Governments
requirement.
Standard LIS (on-line) requisitioning procedures will be used. Requisitions shall be
submitted to vendor via web-based Internet.
The contractor shall repair E&R LRUs returned from FAA field sites. LRUs shall be
repaired only when the cost of repair is less than sixty-five percent (65%) of the LRUs
replacement cost. If the contractor estimates that the total repair costs to the Government will
exceed sixty-five percent (65%) of the acquisition cost of a new unit, the contractor shall
promptly notify the CO and submit a detailed breakdown of anticipated charges. The contractor
shall not proceed with the repair until authorized by the CO.
When directed by the Government, the contractor shall fabricate and/or procure LRUs.
Any items procured under the contract shall be covered by contractors standard warranty for
manufactured items.
The contractor shall warrant that all repair actions accomplished on LRUs or components
identified as part of the CDLS contract will be free from defects in material and workmanship,
and will perform as intended for a period of 90 days after shipment of the repaired LRU to the
FAA site. The contractors total obligation under this warranty is limited to repairing, packing
and shipping said item at his/her cost. This warranty shall not apply to any product that has been
subject to accidents, FAA misuse or acts of God.

4.1. 2 EXCHANGE AND REPAIR (E&R) AND RETURN AND REPAIR (R&R)
Repairable units on all E&R and /or R&R) transactions shall be returned directly to the
contractor, or the contractor's designated repair facility. The contractor will provide return
authorization documents for each shipment. Contractor will track the return of the items and
advise of non-receipt.

4.1.3 Repair Decisions

LRU's shall be repaired only when the cost of repair is less than 65% (percent) of the current
LRU's replacement cost. If the contractor estimates that the total repair costs to the Government
will exceed 65% of the acquisition cost of a new unit, the contractor shall promptly notify the
CO and submit a detailed breakdown of the anticipated charges. The contractor shall not
proceed with the repair until authorized by the CO.

4.1.4 Repair Priorities

The following priorities shall apply for delivery of all items.

4.1.4.1 Priority 1
This priority is required when an extreme emergency condition exists. It will be used when
either the prime or standby equipment is inoperative or when a facility is operating at reduced
performance, which adversely affects traffic control operations. Shipment to the designated
facility is to be made within 24 hours after receipt of notification by the FAALC IMS.

4.1.4.2. Priority 2
This priority is required when an emergency condition is determined to exist. This condition
exists when a facility is operating with substandard equipment or other operating conditions
indicate imminent facility failure or outage. Shipment to the designated facility is to be made
within 48 hours after receipt of notification by the FAALC IMS.

4.1.4.3 Priority 5
This is a routine requirement or stock replenishment. Shipment to the designated facility is to be
made within 8 calendar days after receipt of notification by the FAALC IMS.

4.1.5 Exchange & Repair (E&R) Line Replaceable Unit (LRU) Repair Procedure
An E&R item shall be repaired to the extent necessary to restore it to a condition in which the
item is capable of meeting all operational and functional requirements for which it was designed.
The item shall function in a manner that will allow the complete DME-ASII (1118) to meet all
initial factory production operating tolerances. Minor cosmetic defects that do not affect the
installation or operation of the item do not require correction or repair. The contractor shall clean,
visually inspect, bench test, and isolate faults. The contractor shall disassemble items and
components as necessary to identify and accomplish repairs or to establish that the item is
serviceable. The contractor shall reassemble, calibrate, functionally test, perform acceptance
inspection1 and prepare the item or component for shipment. All methods and procedures shall
be accomplished with the special tools and test equipment developed for that purpose.
Any approved modification to Depot LRU's, that has not been previously accomplished, shall be
made by the contractor upon receipt of the item, or at the time of repair. All serviceable parts
removed during repair shall remain the property of the FAA. All repaired items shall comply
with FAAD-STD-1323a and all other applicable specifications of the contract.

5.1.6 Testing, Inspection, and Acceptance

Testing, inspection, and final acceptance of repair items shall be IAW the production test,
inspection, and acceptance requirements of FAAD-STD-1323a and the statement of work.
Technical action requests, acceptance test procedures, and test data forms shall require
Government approval.

5.1.7 Piece Parts

The contractor in accordance with (CLIN X) shall procure Components/Piece parts required to
support the repair of a returned LRU.

5.1.8 Expendables
The contractor shall procure expendables to support the repair and restoration of the CDLS
systems supported. Procurement of expendables shall be in accordance with (CLIN X).
Expendables shall be identical in form, fit and function to the original item.

5.1.9 Consumables
Consumable items are those items consumed in the operation of the system, i.e., lubricants,
paper, etc. The contractor shall procure consumables in accordance with (CLIN X).

5.310 Warranty
As applicable, the contractor shall warrant that all new systems installed as part of this CDLS
contract will be free from defects in material and workmanship, and will perform as intended for
a period of time that is commensurate with the contractor's standard commercial warranty.

5.3.11 Packaging, Handling, Storage, and Transportation (PHS&T)

a) All expendable components and equipment shall be preserved, packaged, and packed IAW
ASTM-D-3951 and MIL-STD-2073-1, DOD Material Procedures for Development and
Application of Packaging Requirements..
(b) Exchange and Repair items shall be packaged in long life reusable containers or containers
expected to equal the service life of the E&R item. Such containers shall be capable of
withstanding repeated openings and closures, repeated handling, and the hazards of shipment,
storage, and stowage. Reusable containers can be made of wood, metal, fiberglass, heavy duty
cardboard, and/or a combination of any of the previous listed materials.
(c) Electrostatic Discharge Sensitive items shall be packaged IAW ASTM-D-5077 and best
commercial practices.
(d) All components, equipment and spares with a consignee other than the FAALC shall be
marked IAW the following marking requirements: Each unit, intermediate, and exterior shipping
container shall contain the following information:
(1) Serial Number
(2) Part Number
(3) Warranty Expiration Date
(4) Contract Number
(5) Contract Line Item Number
(6) Contractor name
(7) National Stock Number (NSN) - but only if the NSN already had been established prior to the
part order
(e) Common hardware items shall be packaged in multiple unit pack quantities compatible with
the unit of issue (UI) or Quantity per unit pack (QUP). BULK QUANTITIES ARE NOT
ACCEPTABLE.
(f) The following paragraph concerns only Federal Aviation Administration (FAA) items that are
shipped to a contractor for repair:
The FAA will endeavor to ship all appropriate items in reusable containers. All
items shall be returned to the FAA in the same or equal (see a. above) containers. In those
instances where material is shipped in specialized containers (plastic/fiberglass shipping cases,
metal crates, etc.), that material will be returned in the original container. If a FAA-owned
container is not reusable, the contractor shall notify the Contracting Officer, offer to furnish a
new comparable container, and state its price. At its option, the FAA may accept the contractor's
offer, or independently furnish a suitable shipment container.

Copies of the ASTMs can be attained from:

ASTM
100 Barr Harbor Dr.
West Conshohocken, PA 19428
(610) 832-9500
www.astm.org

5.3.11.1 From Contractor To Government Facility

Upon request by the FAA, the contractor shall ship a serviceable item to the designated
Government Field Facility. The assigned FAALC IM will furnish shipping instructions for those
items. The FAALC IM will contact the contractor's depot repair facility and provide an
authorization number for shipment and repair. The contractor shall use the assigned
authorization number as the Return Material Authorization (RMA) for transportation charges to
be billed as a separate item on all invoices. Method of shipment shall be commensurate with the
designated priority of the requirements and may be specifically designated by the FAALC IM.

5.3.11.2 From Government Facility To Contractor

Upon receipt of serviceable item at the government facility, a repairable item will be shipped to
the contractor directly from the field facility at FAA cost. The repairable item will be returned to
the contractor by traceable means within 15 working days.

6.0 Technical Assistance

The contractor shall provide technical assistance and engineering services to the FAA for the
maintenance and supply support of all equipment, both hardware and software, covered under
this contract. Such technical assistance/engineering services shall consist of the following:
6.1 Telephone Advisory Services.
(a) Establishment of a telephone advisory service Monday through Friday, during the
contractors normal 8-hour workday, through which technical experts who are fully prepared and
equipped shall provide guidance to FAA personnel in resolving maintenance and supply support
problems within 24 hours.
(b) FAA Logistics Center personnel shall have the authority to telephone the contractor
directly and receive technical assistance.
6.2 Field Technical Engineering Services. These services shall be used in the correction of site
problems, which may remain upon the exhaustion of problem solutions by FAA field support
personnel.
6.3 Engineering Services.
(a) The contractor shall furnish technical engineering services and/ or representation,
ordered in accordance with the clause entitled, Task/Delivery Order Processing, to support DME-
ASII (1118 and 1119) system problems, system installations, and/or for support of fielded DME-
ASII (1118 and 1119) site(s) for site investigations. The representative(s) shall be fully qualified
to advise the CO and/or other FAA personnel, provide installation services, provide technical
supervision to the installation contractor concerning the proper repair, installation, or
modification of the equipment, install test instrumentation, conduct field validation test, correct
any defects found during the tests and instruct operation personnel in the operation and
maintenance features of the equipment. The contractor will provide all tools and test instruments
necessary to accomplish the required engineering services.
(b) The contractor shall only be paid the hourly rate stated in Section B for each hour
(minimum 4 hours) that its representative
(i) is in the installation site areas performing work under this contract; or
(ii) is in travel status between the contractors plant and installation sites, or travel
status between sites.
(c) For the purpose of payment, a man-hour shall be considered as one man working one
hour at one or more of the installation sites, or engaged in travel. A maximum of 8 man-hours
will be allowed for travel from home plant and installation site or between sites.
(d) When an employee performs services for less than an entire 8-hour day, yet more than
the minimum 4 hours, the contractor shall be paid for each man-hour, or fraction thereof, of
services performed by such employee during the 8-hour day. In the event that delays occur
during the period of
assembly, installation or testing, wherein the services of the representative are not required, the
CO may direct the representative to return to his home base and the cost adjusted based on the
above, including travel time.

6.4 ENGINEERING CHANGE PROPOSAL (ECP)

As part of integrated logistics support, the contractor shall be responsible for configuration
management of the system baseline. The contractor shall provide an engineering change, in the
event that a LRU is found to meet one or more of the following conditions listed below:

(a) An item is no longer manufactured and cannot be procured or the vendor is no longer in
business.
 (b) An item is no longer repairable because the piece parts are no longer available from
vendors.
(c) The recommended ECP would increase the reliability and performance of the 1118 and
1119 DME system(s). The contractor shall provide the failure analysis and the performance data
record of part/LRU substitution to substantiate the increased reliability and performance. The
contractors attention is also directed to AMS Clause 3.10.5-1 Product Improvement/Technology
Enhancement, included by reference in Section I of the contract.
(d) Correct deficiencies.
(e) In each instance the contractor shall recommend, if possible, a replacement that is
compatible in form, fit and function to the original item. Additionally, the contractor shall
include budgetary pricing for the following options:
(1) cost of field kits
(2) cost of the contractor to perform depot completion of the ECP.
The Government will review and approve/disapprove the ECPs and, if approved, determine
which maintenance level will perform the ECP, either by Government technicians at the DME-
ASII (1118 and 1119) site, or by the contractor at the depot. The Government will then exercise
the option they have selected.

6.5 Reporting Requirements

The contractor shall provide two copies of each report; one to the CO and one to the FAALC
Inventory Manager. Monthly reports shall be due the 10th of the following month. The reports
shall be prepared in electronic format (ASCII format with TAB or; delimiters, Excel 2000 or
compatible spreadsheet) format via the Internet and shall consist of the following:

(a) Inventory Report. Shall consist of a listing of each LRU by NSN, description and part
number, in NSN sequence and shall be in total asset visibility format, listing for each LRU the
total quantity and quantities that are serviceable, repairable, in-work (being repaired) and due-in-
facility (LRU having been shipped to a facility and item not yet returned) and the site designator
of the facility from which the LRU is due in. The total quantity should equal the total of the
other four quantities. This report shall also list for each LRU the current and cumulative
quantities returned from the field and site designators for current returns; and it shall list the
piece parts by description, part number, NSN and LRU for quantity available (beginning months
balance), current period usage, cumulative usage, lay-in inventory purchases during the month,
and months ending balance.
(b) Outstanding Equipment List. Shall consist of a listing of all E&R LRUs shipping to
facilities for which a return item has not been received. This listing shall be ordered by date of
issue, oldest first, and shall include each LRU, NSN, description, part number, dated shipped,
site designator (airport ID or name), priority, facility point of contact and phone number, and the
order/transaction tracking number (TTN) of the requirement.
(c) LRU Tracking Report. Shall consist of a list of each LRU that was either repaired during
the current period or that has not yet been repaired, in NSN sequence, and shall include for each
LRU the TTN, NSN, part number, serial number of item shipped, date shipped, priority, date
returned, repair date, failure data, and site designator.
(d) Piece Parts List. Shall consist of those expendable parts that are used in repair of E&R
items. It shall be in part number sequence and shall include description, LRU, part number that
its used on, beginning balance, monthly usage, year-to-date usage, any new purchases
authorized by CO/COTR, and ending balance.
(e) Diminishing Manufacturing Sources. Shall consist of a listing of all obsolescence and
non-supportable components of the DME-ASII (1118 and 1119) system. It shall be in NSN
sequence and shall include part number, description/nomenclature, estimated remaining support
period, reason for obsolescence, recommended alternatives, and cost for each alternative.
(f) Repair Data Report. Shall consist of a failure repair data for all items returned to
serviceable status or deemed un-repairable. It shall included NSN numbers, supply support code
(SSC) item ship from, cage code, failure indicator, repair indicator, components reference
designation/circuit symbol for defective/damaged components and solder problems (separated by
commas, i.e. C1, C23), and remarks
CDRL L001 CDLS Maintenance and Cost Reporting

7.0 WEB-BASED REQUISITION INTERFACE PROCEDURES.

All requisitions will be directed to the Contractors POC by means of a web-based interface
system for transmitting copies. In the event that the web based interface is temporarily
unavailable and an urgent need for shipment of an asset exists, the requisition may be initially
identified to the contractor by the FAALC Inventory Manager (IM) via telephone contact.
Shipment is not authorized until the Contractor has received a fax or an electronic transmittal of
the requisition from the FAALC IM or CCC personnel.
(a) The contractor will utilize the FAALC web-based interface system to receive and process
requisition forwarded by the FAA IM. The contractor will complete all appropriate interface data
fields, providing the required asset and asset return information, as well as any associated
shipping information on a daily basis.
(b) The contractor will monitor the web-based system for requisitions during standard working
hours, defined as 08:00 a.m.-16:30 p.m. CST, Monday-Friday, federal holidays excluded. If the
vendor is having difficulty entering the web-based system, they are to contact the Inventory
Manager and a fax of the order will be provided.

8.0 Managing Obsolescence

The contractor shall provide parts obsolescence management to ensure the availability of parts
for the system life cycle.

8.1 Quality Management System

The FAALC is presently ISO-9000 Certified. In compliance with Element 4.6, Purchasing, of
the standard, and how it relates to products and services provided by the Logistics Center, it is
imperative that the contractor be ISO 9001:2000 registered or at least have a Quality Control
Program that is in compliance with ANSI/ASQC/ISO-9000-1994.

8.2 Applicable Documents

The following documents are referenced herein and shall be applicable to this SOW.

Specifications:
Commercial:
ASTM-D-3951 -Standard Practices for Commercial Packaging
ASTM-D-5077 -Electrostatic Discharge (ESD) Packaging Materials

Standards:
Commercial:
ISO-9002-2000 Quality Systems Model for Quality Assurance in Design/Development,
Production, Installation, and Servicing

FAA:
FAA-STD-1293a Repair and Testing Requirements
(latest version) for Ground Electronic Equipment

Copies of the above listed FAA documents may be obtained from the following source:

Department of Transportation Library

Federal Aviation Administration
800 Independence Ave, SW
Washington DC 20591
Phone: (202) 267-3161