Torrick Henderson II

4902 Stone Harbor Dr. Friendswood, Texas 77546

(832)-489-9283
Torrickhenderson@yahoo.com

PROFILE
Strong organizational and leadership skills; able to work effectively and efficiently while handling multiple tasks in
a high pressure environment
Exceptional communication and interpersonal skills with the ability to motivate diverse individuals to facilitate
timely results
Assertive and energetic individual with a tireless work ethic committed to completing company objectives and projects
in a timely matter
Proficient in Microsoft Office, MS Word, MS Power point, MS Excel
EDUCATION
Stephen F. Austin State University, Nacogdoches, TX
Bachelor of Arts in Mass communication/Journalism GPA: 3.015/4.0
Expected Graduation: December 2016
EXPERIENCE
HEB Grocery Store, Houston, TX (checker/bagger) February 2015-Current
Provided exceptional customer service by greeting our customers as they entered the store with energy.
Efficiently operated cash register to itemize and total customers purchase in groceries in a timely manner.
Retrieved multiple coupons and other outside sources for deduction in total cost to optimize customer satisfaction.
Effectively increased sales (Promo) by 5% by suggestive selling techniques discussed with upper management.
Demonstrated organization through stalking shelves and mark prices on various items throughout the store.
Exhibited exceptional cleaning skills through maintaining a clean work area and setting the standard for workers.

I Am Fitness, Houston, TX (summer only) Elite Football training for kids grades 5-12 June-Aug, 2014-June-Aug2015
Demonstrated numerous positions skills in order to optimize the clients techniques and ability on the field.
Directed various footwork drills, hand eye coordination drills to help excel in higher level playing
Discussed film study with clients to assist in fully grasping the importance of alignment/coverage on the field.
Oversaw and coached conditioning and preparation for clients, in order to increase their speed and stamina.

Staples Inc. Retail Company, Houston, TX (sales associate) March 2014-August 2014
Worked in a customer-centric environment, were I listened to the guest needs, and provide ideal solutions.
Demonstrated exceptional customer service by providing quality printed materials in a timely manner.
Effectively managed the stockroom inventories and inspected the stores merchandise on a daily basis.
Efficiently operated the Staples computer systems by retrieving data to help optimize or sales through target market
sales.
Academy Sports & Outdoors, Webster, TX/ Lufkin, TX (sales associate) Aug2010-Aug-11/Feb2012-Apr2013
Assisted customers in finding merchandise in a timely manner, restocking merchandise, and provide enthusiastic
customer service.
Unloaded deliveries, executing daily cleaning, and assisting with loss prevention techniques.
Demonstrated the ability to work in fast-paced environment with others and displayed strong interpersonal skills.
Provided feedback on employee performance, and provided suggestions on methods to improve department
operations.
Implemented storewide sales strategies and promotions, and coordinated the strategies across multiple departments.

AWARDS
Team leader recognition (2009)

ACTIVITIES & COMMUNITY SERVICE

Goodwill community service, Nacogdoches, TX (2016)
MLK community service, Nacogdoches, TX (2011-2012,2016)
Houston Baptist University football team (2013-2014)
Stephen F. Austin State University football team (2011-2012)
Team Leader for St. Bernadette Catholic church (2006-2010)

Salary desire: $12.00