ASUS ZC500TG MB Service Manual

Content
I. Baseband Troubleshooting Guide
1. System Block Diagram .2
2. Power Block Diagram .....3
3. Power Domain and Power Sequence 4

II. MB Trouble Shooting Guide

1. Outline and Component Introduction ................................................................................................................................... 5
2. Cannot power on ................................................................................................................................................................... 6
3. Blank screen........................................................................................................................................................................... 7
4. LCD display failure ................................................................................................................................................................. 7
5. TP does not work ................................................................................................................................................................... 8
6. Gravity sensor failure ............................................................................................................................................................. 9
7. Side key FPC failure .............................................................................................................................................................. 10
8. Cannot get charged, fail to identify USB.............................................................................................................................. 11
9. Rear camera function failure ............................................................................................................................................... 12
10. Front camera function failure .......................................................................................................................................... 13
11. Motor fault ........................................................................................................................................................................ 14
12. GSM network failure.......................................................................................................................................................... 15
13. WCDMA network failure ................................................................................................................................................... 16
14. WIFI/ BT failure .................................................................................................................................................................. 19
15. GPS failure ......................................................................................................................................................................... 19
16. FM failure........................................................................................................................................................................... 20
17. Fail to identify earphone/Handset MIC failure .................................................................................................................. 21
18. MIC no sound/small sound ................................................................................................................................................ 22
19. Receiver no sound ............................................................................................................................................................. 23
20. Speaker no sound .............................................................................................................................................................. 23
21. Fail to identify SIM card ..................................................................................................................................................... 24
22. Fail to identify T-flash card ................................................................................................................................................. 25

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ASUS ZC500TG MB Service Manual
I. Baseband Trouble Shooting Guide
1. System Block Diagram

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2. Power Block Diagram

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3. Power Domain and Power Sequence

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II. MB Trouble Shooting Guide

1. Outline and Component Introduction

ALS&PS

Earphone socket
Front camera
connector
Gry Driverr

G_sensor Flassh Driver

Motor connector
PMIC

WCDMA RF module CPU

Audio PA

LED driver
RF power
FLASH
amplifier
Battery connector
26M crystal
oscillator

MIC

Rear camera
connector

USB

CTP Connector
Side key FPC
connector

T-flash card
LCD Connector socket

Kb Connector

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2. Cannot power on
Solution:
1 Check if the battery connector and its soldering are oxidized or damaged
2 Check if the following voltage, and GND has short circuit or abnormal voltage
VBAT 3.8--4.2V
VCORE 0.7--1.4V
VSYS 1.825/2.2V
VPA O.5-3.4V
VTXCO 2.8V
VA 2.8V
VCAMA 2.8V
VCN28 2.8V
VCAMA 2.8V
VUSB 3.3V
VEMC_3V3 3.3V
3 Check if start-up circuit is abnormal
4 If the start-up circuit is about 20 MA, check if the soldering of crystal oscillator circuit is normal
5 For those start-up current abnormally above 1A, check if VBAT circuit is shorted to ground, investigate each
locations grounding diodes and other key components
6 For those start-up current abnormally around 100MA, touch if there is any heating part on MB and focus on
their investigation
7 X-ray: check each main chips soldering, CPU/Flash/PMIC(MT6580)
8 Add soldering or re-solder each main chip and confirm again
9 Replace CPU/Flash/PMIC

PMIC
CPU MT6580 Flash

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3. Blank screen

Solution:
1 Check if the backlight chip -- U901 driver chip has soldering deviation
2 Check the LCD connectors assembly is normal, if not please re-assemble
3 Check if L902s conduction is normal, and compare it to L902 voltage on normal MB
4 Check if D904s conduction is normal or the components soldering is reverse
5 Check if DISP_PWM0s signal is normal, and adjust this signals backlight brightness
6 Check if VBATs power supply is normal

4. LCD display failure

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Solution:
1 Re-assembly LCD or replace LCD, then reboot again to observe
2 Check if LCD and its soldering is abnormal
3 Check if LCD filter (Z902Z906Z907Z908) is poorly soldered or damaged
4 X-ray: check if CPUs soldering is abnormal
5 Add soldering or re-solder CPU, or replace it

Backlight
driver chip

CPU L902
LCD connector

5. TP does not work

Solution:
1 Re-assemble or replace the CTP, then reboot to test again
2 Check if the CTP connector (J902) or its soldering is abnormal, re-solder or replace it to test again
3 Measure if VGP1_PMU voltage is normal
4 X-ray: check CPUs soldering, add soldering or re-solder it to test again
5 Use a multi-meter to measure CTP test signal point, compare its ground resistance with normal MBs
6 Replace CPU
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CTP connector

6. Gravity sensor failure

Solution:
1 Measure VIO18_PMU voltage
2 Add soldering or re-solder or replace the gravity sensor U807
3 Solder down U807, measure the corresponding pad ground impedance value compared to normal MBs
4 X-ray: check CPUs soldering, re-solder or replace CPU

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U807 G-sensor

CPU

7. Side key FPC failure

Solution:
1 Re-connect the side key FPC
2 Replace the side key FPC and test again
3 Check if KCOL0/KCOL1/POWERKEY s voltage signal is normal
4 X-ray: check CPU (Volume Key) s soldering
5 Add soldering or re-solder or replace CPU

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Side key FPC

connector

8. Cannot get charged, fail to identify USB

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Solution:
1 Check if USB connector has soldering deviation or is poorly soldered, may replace USB and test again
2 Replace the battery and test again
3 Replace the battery connector and test again
4 Re-solder Switching Charger (U503)
5 Re-solder PMIC (U501)

PMIC U501

Switching Charger IC
USB
battery connector

9. Rear camera function failure

Solution:
1 Check if the rear camera is well assembled, re-assemble or replace the camera and again
2 Check if the rear cameras J1005 B2B connector is damaged or poorly soldered, re-solder ore replace the
camera connector
3 Check VCAM_AF_PMU 2.8V/VCAMA_PMU 2.8V/VCMA_1 2.8V voltage
4 Check Z1003Z1005 EMI filter is damaged or poorly soldered
5 Add soldering or re-solder or replace CPU

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Rear camera
connector

EMI Filter

10. Front camera function failure

Solution:
1 Check if the front camera is well assembled, re-assemble or replace the camera and test again
2 Check if the front cameras J1006 connector is damaged or poorly soldered, re-solder or replace the
connector
3 Check VCAMA-1 2.8V/VCAMA_IO_PMU 1.8V/VGP3_PMU 1.8V voltage is abnormal, if abnormal, check if
PMIC outputs abnormally, or if the peripheral circuit has short/ open circuit
4 Check if the front camera filter (Z1006Z1008) is damaged or poorly soldered
5 Add soldering or re-solder or replace CPU

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Front camera connector

EMI filter

11. Motor fault

Solution:
1 Measure VIBR_PMU MOT+MOT- magnitude of voltage and compare to normal MBs
2 Re-solder or replace the motor and test again
3 Replace the motor connector and test again
4 Re-solder or replace PMIC (U501)

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Motor connector

PMIC U501

12. GSM network failure

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Solution:
1 If GSM 850&900 TRX fails, measure if L220/ L222circuit are normal, re-solder or replace differential
transducer (U208 )/ RF power amplifier (U101) in turn.
2 If GSM 1800&1900 TRX fails, measure if C121/C122 circuit are normal, re-solder or replace RF power
amplifier (U101)/ CPU(U401) in turn
3 Add soldering or replace PMIC (U501)
4 Add soldering or replace CPU (U401)

GSM differential CPU (U401)

transducer (U208)

PMIC (U501)
RF power amplifier
(U101)

13. WCDMA network failure

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Solution:
1 If WCDMA 900 RX fails, re-solder or replace differential transducer (U204)/ RF power amplifier (U101)/ CPU
(U401) in turn
2 If WCDMA 2100 RX fails, re-solder or replace differential transducer (U205)/ RF power amplifier (U101)/ CPU
(U401) in turn
3 If WCDMA 1900 RX fails, re-solder or replace differential transducer (U206)/ RF power amplifier (U101)/ CPU
(U401) in turn
4 If WCDMA 850 RX fails, re-solder or replace RF power amplifier (U202)/ RF power amplifier (U101)/ CPU
(U401) in turn
5 If WCDMA 900 &850 &1900&2100 TX fails, re-solder or replace differential transducer (U204)/ RF power
amplifier (U203) in turn
6 Add soldering or replace PMIC (U501)
7 Add soldering or replace CPU (U401)

U204\5\6\7
differential
transducer

U203 RF power
amplifier

CPU

PMIC
U101 RF power amplifier

X201 26M
crystal oscillator

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14. WIFI/ BT failure

Solution:
1 Check the components soldering on BT/WIFI antenna circuit or the circuit are damaged
2 Add soldering or re-solder or replace CPU U401 and test again

15. GPS failure

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Solution:
1 Check if the filter (U1103) and its soldering is damaged
2 Check if the filter (U1103) and RF LNA chip (U1102) and their soldering are damaged
3 Add soldering or re-solder or replace CPU U401, and test again

16. FM failure

Solution:
1 Replace the earphone and test again FM function
2 Check if the earphone socket has soldering deviation, high floating or is damaged
3 Replace there is any component and its soldering is damaged on the earphone antenna circuit
4 Add soldering or replace CPU U401

Ear jack U1102U1103

GPS filter

CPU U401

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17. Fail to identify earphone/Handset MIC failure

Solution:
1 Replace the earphone socket and test again the earphone function
2 Check if the earphone socket has soldering deviation, high floating or is damaged
3 Check if the related components of earphone are obviously poorly soldered or the earphone socket is
damaged
4 Measure EINT_EAR voltage before and after the earphone cable is inserted; voltage before: 1.8V/ voltage
after: 0V
5 Replace the earphone socket and test again
6 Replace CPU (U401)
Ear JAK

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18. MIC no sound/small sound

Solution:
1 Measure if the main MICs supply voltage(MICBIAS0) is normal
2 Visually inspect if MICs related tiny components (B722 & B723) and their soldering are damaged
3 Replace the MIC and test again, notice high temperature will damage the MIC when replacing
4 Add soldering or re-solder or replace PMIC (U501) PMIC and test again

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SUB MIC

KB Connector

19. Receiver no sound

Solution:
1 Re-assemble or replace the receiver and test again
2 Visually inspect if the components on receiver circuit and their soldering are damaged
3 Add soldering or re-solder or replace U702 Audio PA
4 Add soldering or replace PMIC (U601) and test again

20. Speaker no sound

Solution:
1 Re-assemble speaker with connector or replace the speaker
2 Visually insect the related components and their soldering, such as the speaker connector B701/B702
3 Add soldering or re-solder or replace U701 Audio PA
4 Add soldering or replace PMIC (U501)

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PMIC U501

Audio PA

21. Fail to identify SIM card

Solution:
1 Re-insert or replace the SIM cards and test again
2 Visually inspect if the SIM card socket has soldering deviation, high floating or is damaged
3 Measure the SIM supply voltage (VSIM1_PMU ,VSIM2_PMU)
4 Add soldering or re-solder PMIC (U501)
5 Add soldering or re-solder CPU (U401)

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SIM card socket

22. Fail to identify T-flash card

Solution:
1 Re-insert or replace the T-flash card and test again
2 Visually inspect if the T-flash card socket has soldering deviation, high floating or is damaged
3 Measure the T-flash sockets supply voltage (VIO18_PMU)
4 Re-solder or replace PMIC (U501)
5 Re-solder or replace CPU (U401)

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T-flash card socket

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