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BT1000
Digital Cordless Phone
2 Important please read first
Only use the line cord, power supply (item code 066773) and the rechargeable
batteries supplied with your phone.
Make sure that the power supply is connected to a known working socket.
Connect your phone to the power supply and allow the batteries to charge for
24 hours before connecting the line cord to your telephone socket.
To make sure you get the best range and reception from your handset, avoid
interference by placing the base unit away from large metal objects such as
fridge freezers and microwave ovens or electronic products such as computers
and TVs.
Handset 1
Vol.
Calls
AB
R
DE
(already fitted)
C
GH JK MN
I O
PQ TU WX
RS V YZ
2 x AAA 500mAh
Handset Base rechargeable batteries
Mains power adaptor (already in handset)
(item code 066773)
Handset 1
3.22pm 03/11
Menu Intercom
R
Vol.
Calls
AB DE
C
GH JK MN
I O
PQ TU WX
RS V YZ
2 x AAA 500mAh
Handset Charger Mains power adaptor rechargeable batteries
(item code 066773) (already in handset)
Important
Only use the mains power adaptors, cables and rechargeable batteries supplied in this box or this
product might not work. Any replacement rechargeable batteries must be of the same type.
BT accepts no responsibility for damage caused to your BT1000 if you use any other type of batteries.
Calls/Down Cal
From the home screen, press to enter the Calls list, see page 25.
In talk mode, press to decrease the earpiece volume.
In menu mode, press to scroll down through the options.
GH
1 (Speed dial) I
Base
Green In use light
On when the base is
connected to the power.
Flashes when the phone Red charging light
rings, during a call and On when the handset is in
during registration. the base charging.
Find
Press to page/locate a handset
also used for registering new
handsets to the base.
Navigation buttons
option displayed on the Scroll up or down through
screen above the button. R the menu options.
Vol.
Calls
AB DE
C
GH JK MN
I O
If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp
PQ TU WX
RS V YZ
Menu map 15
* You will need to press the Left soft key to open the sub menu.
Calls
1. During a call, press or to increase or decrease
Vol.
Calls
the volume. The first press will present the call
volume screen so you can see the current volume
level. Subsequent presses will change the volume,
you will hear the volume level with each press.
Mute
During a call, you can talk to someone nearby
without your caller hearing.
1. During a call, select by pressing the Right
option button. The display shows Mute and your
caller cant hear you.
2. Select to return to your caller.
Numbers in the redial list are
arranged in date/time order Redial
with the most recent at the top Telephone numbers that you have called are
of the list.
saved in the Redial list. The Redial list holds up to
If a redial number is stored
20 numbers.
in your Contacts, the name
will be displayed instead of
View or dial a number in the redial list
the number.
1. Press to open the redial list.
Vol. Vol.
The icon is displayed when Calls Calls
the number is too long to be 2. Press or
Vol. to scroll through the list.
Calls
shown fully. Press to scroll 3. To dial a number, when it is highlighted, press .
through the rest of the number.
Calls
3. Press to display Delete All and select .
4. Delete all? is displayed, select to confirm
deletion of the entire list, List empty is shown.
You can store up to 50 names and numbers in your If you try and store a contact
when the contact list is full
list of contacts. Names can be up to 14 characters you will hear an error tone
and numbers up to 24 digits. and Contact list full will be
displayed. You will need to
Store a contact name and number delete an entry before another
1. From the home screen, press . The first entry or can be stored.
List empty will be displayed. Entering names
Use the keypad letters to enter
2. Select Menu by pressing the Left option button.
names, e.g. to store Tom: Press
Add is displayed, select . V once to enter T. Press
TU MN
O
3. Name is displayed. Enter the name (see note three times to enter o. Press
O once to enter m.
MN
Calls
To enter a recall in a entries.
contact number
3. To dial an entry, press when the entry
When storing a number, press
and hold in the place is displayed.
where you want the recall. 4. To view the number for an entry, select when the
Searching alphabetically entry is displayed.
Press the relevant keypad
button, e.g. to search for a Edit a contact entry
contact beginning with S, press
Vol.
1. From the home screen, press . The first entry
Calls
PQ
RS four times, then scroll will be displayed.
Vol.
through the entries. Calls
2. Press or to scroll to the entry you want to edit
Vol.
Calls
and select .
Vol.
Calls
3. Press to display Edit and select .
4. Edit the name by selecting to delete
For help entering names see
notes on page 21.
characters and use the keypad to enter new ones,
then select .
5. Edit the number using to delete characters
and use the keypad to enter new ones, then select
to save.
Calls
2. Press or to scroll to the entry you want to
Vol.
Calls
delete and select .
Vol.
Calls
3. Press until Delete is displayed and select .
4. Delete? is displayed, select to confirm.
Delete all contacts
1. From the home screen, press . The first entry When you delete all contacts
they will only be deleted on the
will be displayed, select .
Vol.
Calls
2. Press until Capacity is displayed and select .
3. The display will show the total number of contacts
stored and the total amount of contacts that can be
stored, e.g. 22/50 used.
Calls are listed in chronological order with the most Withheld = number has
been withheld
recently received call at the top of the list. When
International = international
the list is full and a new call is received, the oldest
number
entry will be deleted automatically. The Calls list
Operator = call from
can hold numbers up to 24 digits and names up to the operator
14 characters. Payphone = call from a
payphone
Ringback = a ringback call
call
Calls to the oldest, or press
Calls When incoming calls have been missed the number
to scroll from the oldest call to of new calls will be shown e.g. 3 new calls. The
the newest. notifications can be cleared by viewing all of the
handsets registered to the base. The will still be
presented for missed calls in the calls list, so that
you can differentiate between calls in the calls list.
View/dial an entry in the Calls list
Vol.
Calls
3. Press or to scroll through and view the list.
Vol.
Calls
4. When the entry you want is displayed, press .
View the call details
Vol.
Calls
2. Press or to scroll through to the entry you
Vol.
Calls
want and select Menu.
3. Details is displayed, select . Details of the date
and time of the call will be displayed.
4. Press to see more details about the call.
Calls
2. Press or Vol.to scroll through to the entry you
Calls
want and select Menu.
Vol.
Calls
3. Press to display Store number and select .
4. Name is displayed. Enter a name and select .
5. The number is displayed, select to confirm.
Delete an entry in the Calls list
Vol.
Calls
2. Press or to scroll through to the entry you
Vol.
Calls
want to delete and select Menu.
Vol.
Calls
3. Press to display Delete and select .
4. Delete? is displayed, select to confirm.
Delete the entire Calls list
Vol.
Calls
3. Press to display Delete all and select .
4. Delete all? is displayed, select to confirm.
24 hour. Calls
1. Select Menu, scroll to HS settings and select .
2. Date and time is displayed, select .
3. Time format is displayed, select .
Vol.
Calls
4. Press or
Vol. to display either 12 hour or 24
Calls
hour and select to confirm. You will hear a
confirmation tone.
Set the time Vol.
Calls
1. Select Menu, scroll to HS settings and select .
2. Date and time is displayed, select .
Vol.
Calls
3. Press to display Set time and select .
4. The current time set is displayed and the cursor will
blink at the first digit. Enter the time in 24 hour
format, 2 digits for the hour and 2 for the minute
(e.g. for 10.54pm, press , ,
AB
C ,
AB
C ) then
JK GH
I
Calls
1. Select Menu, scroll to HS settings and select .
2. Date and time is displayed, select .
Vol.
Calls
3. Press to display Set date and select .
4. The current date set is displayed and the cursor
will blink at the first digit. Enter the date in
dd-mm-yy format, 2 digits for the day, 2 for the
month and 2 for the year (e.g. for 5th January
2013, press ( , , JK
, , , ) then DE
Calls
3. or
Vol. to display either On or Off and select .
Calls
4. If you select On, enter the time in 24 hour format (e.g.
for 7.30am press ( , , , PQ
RS) and select .
DE
Calls
function on or off, press or to display On or
Vol.
Calls
Off and select . The will be displayed on the
idle screen to indicate that the alarm has been set.
If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp
30 Handset settings
Calls
3. PressVol. or to display either External ring or
Calls
Internal ring and select . The current ringtone
will be played.
Vol.
Calls
4. PressVol. or to hear the different ringtones
Calls
and select to save your choice. You will hear a
confirmation tone.
Set the handset ringer volume
Vol.
Calls
1. Select Menu, scroll
Vol. to HS settings and select . There are 5 handset ringer
Calls volume levels plus Volume Off.
2. Press to display Ringer and select .
Vol.
Calls
The default setting is volume
3. PressVol.or to display Ringer volume and level 5.
Calls
select . The current ringtone will be played at the If you turn the ringer off, the
current volume setting.
Vol. icon will be displayed on the
Calls standby screen.
4. PressVol.or to display and hear the different
Calls
volume levels or Off and select to save your As a quick way to turn the
handset ringer off, press and
choice. You will hear a confirmation tone. hold .
There are three handset tones: Turn the handset tones on or off
Vol.
Calls
Key beeps: when turned on, 3. Press or
Vol. to display Ringer volume and
you will hear a beep after each select .
Calls
Vol.
button press. Calls
4. Press or
Vol. to select the tone you want: Key
Battery low: when turned on, Calls
you will hear a tone when the beeps, Battery low or Out of range and select .
Vol.
Calls
battery is low. 5. Press or
Vol. to display either On or Off and select
Calls
Out of range: when turned on, to confirm. You will hear a confirmation tone.
you will hear a tone when the
handset is out of range with Change the handset name Vol.
Calls
3. PressVol.or to display the base you want and
Calls
select to confirm.
Calls
The default base ringtone is 1. Select Menu, scroll to BS settings and select .
Melody 1.
2. Base ringer is displayed, select . The current
ringtone will be played.
Vol.
Calls
3. Press or
Vol. to hear the different ringtones
Calls
and select to save your choice. You will hear a
confirmation tone.
Set the base ringer volume Vol.
Calls
1. Select Menu, scroll
Vol. to BS settings and select .
There are 5 base ringer 2. Press
Calls
to display Ring volume and select .
volume levels plus Volume Off.
The default setting is volume
The current ringtone will be played at the current
level 5. volume setting. Vol.
Calls
3. Press or
Vol. to display and hear the different
Calls
volume levels or Off and select to save your
choice. You will hear a confirmation tone.
Calls
PressVol.or to select the handset you want to
Calls
delete and select .
The default 4 digit system PIN
Change the system PIN Vol.
is 0000.
Calls
1. Select Menu, scroll
Vol. to BS settings and select . If you enter a digit incorrectly,
Calls
2. Press to display Change PIN and select . select to delete it.
3. Old PIN? is displayed. Enter the existing 4 digit PIN
and select .
4. New PIN? is displayed. Enter a new 4 digit PIN and
select .
5. Confirm? is displayed. Enter the new PIN again and
select . You will hear a confirmation tone.
Calls
The default 4 digit system PIN 1. Select Menu, scroll orVol.to Reset and select .
is 0000. Calls
2. Enter PIN is displayed. Enter the 4 digit system PIN
If you enter a digit incorrectly,
and select .
select Del to delete it.
3. Reset settings? is displayed, select to confirm.
The display will return to the idle screen and your
BT1000s default settings will be restored.
You can easily call a range of useful pre-stored You need to subscribe to the
specific BT Calling Feature to
numbers and BT Calling Features using the BT be able to use some of these
Services menu. There are two empty entries in the services. You might have to pay
menu where you can store your own numbers if you a fee.
wish to. For more details on BTs
Calling Features, go to bt.com/
Pre-stored numbers in the BT Services menu callingfeatures, refer to the
user guide supplied when you
Helpdesk Call wait on subscribed to the services of
BT 118500 Call wait off your choice or call BT free on
0800 800 150.
Divert on Call wait chk
If youre not connected to the
Divert off Empty
BT network, some of these
Divert check Empty features may not be available.
Call diversion services might
allow other divert options.
Call the BT 1500 Helpline
Vol.
Please contact your telephone
Calls
1. Select Menu, scroll to BT services and select . network provider for details.
2. Helpdesk is displayed, press to call the BT1000
Helpline.
Call BT 118500 (Directory Enquiries)
Vol.
Calls
1. Select Menu, scroll
Vol. to BT services and select .
Calls
2. Press to display BT 118500 and press to call.
If you always divert your calls 2. Press to display Divert on and press to call
to the same number, you can the service and then enter the number you want to
change the service number divert calls to.
for convenience. Follow steps
1 and 2 opposite and select Call Divert off/check Vol.
Calls
enter any additional digits. 1. Select Menu, scroll
Vol. to BT services and select .
Calls
2. Press to display either Call wait on, Call
Call Waiting lets you know if wait off or Call wait chk and press to call the
another person is trying to call service. Follow the spoken instructions or listen for
you while youre on another
call. If a second caller rings, you confirmation/status of your instructions.
will hear a beep in the handset
earpiece. If youve subscribed
to Caller Display, the display will
show the callers details as well.
Calls
1. Select Menu, scroll
Vol. to BT services and select .
Calls
2. Press to display Empty and select .
3. Add is displayed, select . You can also scroll down to
display either View or Edit to
4. Enter the name you want and select . view and edit stored service
5. Enter the number you want and select . numbers.
The number is saved.
Dial a service number Vol.
Calls
1. Select Menu, scroll
Vol. to BT services and select .
Calls
2. Scroll to display the entry you want to dial and
press .
Delete a service number or all service numbers
Vol.
Calls
1. Select Menu, scroll
Vol. to BT services and select . If you accidentally delete all the
Calls service numbers you can restore
2. Scroll to display the entry you want to delete them by resetting the phone,
(or any entry if you want to delete all entries) and see page 36.
select .
Vol.
Calls
3. Press to display either Delete or Delete All and
select . If prompted, select again to confirm.
Calls
1. Select Menu, scroll or Vol.to Registration and
Calls
select . Vol.
PIN is 0000.
2. Scroll or
Vol. to select the base you want and
Calls
select .
If you enter a digit incorrectly,
select to delete it. 3. Enter PIN is displayed. Enter the 4 digit system PIN
You have 2 minutes to complete and select . The handset will display Please wait.
the registration process. 4. Press and hold the button on the base for
If registration isnt successful approximately 5 seconds until you hear a long beep
the first time, please try again and the green In use light begins to flash.
incase the base registration 5. Once registration is successful the handset will
period ran out of time.
display Handset x (with x being the assigned next
available handset number).
If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp
Using additional handsets 41
Transfer a call
You can transfer an external call to another handset
registered to the base.
1. During an external call, select Menu, by pressing
Vol.
Calls
the Left option button then scroll until Intercom
is displayed and select .
If you only have one other 2. All handset numbers registered will be displayed.
handset registered to the base, Enter the handset number you want to transfer
the other handset will be called
automatically. the call to or press to call all handsets. The
WX
YZ
No display
The batteries may be flat, dead or incorrectly inserted.
Recharge or replace the batteries.
icon flashes
Make sure the handset is registered to the base, see page 40.
Check that the mains power is correctly connected.
Check that the handset is within range of the base.
If the batteries are low, place the handset on the base/charger to recharge.
icon not scrolling
Try cleaning the charging contacts, see page 49.
Check that the mains power is correctly connected.
You hear the busy tone when you press
Make sure the handset is in range of the base.
Another handset registered to your BT1000 base may be on the line.
Ofces worldwide
The services described in this publication are subject to availability
and may be modied from time to time. Services and equipment
are provided subject to British Telecommunications plcs respective
standard conditions of contract. Nothing in this publication forms
any part of any contract.
British Telecommunications plc 2012.
Registered Ofce: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
Printed in China.
Designed by The Art & Design Partnership
Available in other formats including braille, large print or audio CD.
If you would like a copy, please call 0800 218 2182*.
UKs No. 1 Phone Brand based on sales. Source GFK RT UK,
Landline Phone sales, Volume and Value Sales. Jan 2000-Aug 2012.
* Calls made from within the UK mainland network are free.
Mobile and international call costs may vary.
BT1000 (08/12) Issue 1