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GAMALIEL RAMIREZ CRUZ

GR_CRUZ@OUTLOOK.COM | GAMALIELRAMIREZCRUZ.WEEBLY.COM

OBJECTIVE

Given the opportunity, I can provide a high amount of energy, while being a problem solver looking to take
on the most challenging of tasks. I seek to stand out from the rest by creating solutions.

RELEVANT WORK EXPERIENCE

Wireless Associate Sams Club (2016-Present)

Customer service relating to phone plans and phone sales on AT&T, Sprint, & Verizon Wireless.

o Activation of new Lines and upgrades on existing lines of service.

o Troubleshooting in unexpected occurrences of activation of pre-activation and post

activation process.

Processing returns of connected devices and exchanges.

Worked and learned from knowledgeable support representatives from various carriers.

o Understanding of carrier network specifications and services.

Electronics Associate Sams Club (2015-2016)

Forklift Driver. Maintain signage for department & ensured department standards were met.

Process returns and exchanges.

Ensured merchandise was fully stocked and available. Customer service/tech support.

Produce Associate Sams Club (2014)

Conduct audit of department inventory & maintain department signage.

Maintain department stocked and up to company standards. Dispose of unwanted produce.

Overnight Inventory Team Sams Club (2014)

Conduct audits of all store categories and inventory.

Responsible for inventory organization.

Front End Associate Sams Club (2014)

Maintain and count down cashier tray.

Provide speedy and efficient customer service.

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EDUCATION

In Progress: Arizona State University |Tempe, Arizona

Justice Studies Bachelor of Arts (School of Social Transformation)

Socio-Legal Studies Certificate

Completed: Yavapai College | Prescott, Arizona

Associate of Arts

ORGANIZATIONS

Omega Delta Phi Inc. Standards Officer

Undergraduate Law Association General Member

OTHER EXPERIENCES

Omega Delta Phi Inc. Easter Egg Hunt 2017

o Committee Planning

FroYo Run Lace Up & Swirl - 2017

o Coordinate Finish Line.

o Distribution of completion medals.

Omega Delta Phi Inc. Turkey Drive - 2016

o Food packaging & coordination.

o Donation distribution to families.

Aguila Scholarship Weekend 2016

o Assisted high school students with application processes.