PENGARUH COACHING TERHADAP

PELAKSANAAN KOMUNIKASI TERAPEUTIK

Beta Sugiarso1, Suryani2, Titin Sutini2

1*
Mahasiswa Magister Keperawatan Universitas Padjadjaran Email : betasugiarso@gmail.com
2*
Dosen Magister Keperawatan Universitas Padjadjaran Email : ynsuryani23@gmail.com
2*
Dosen Magister Keperawatan Universitas Padjadjaran Email : titin.sutini20@yahoo.com

ABSTRAK

Latar belakang : Permasalahan pelaksanaan komunikasi terapeutik adalah

masalah utama yang sering terjadi dalam pelayanan keperawatan di Indonesia.
Permasalahan tersebut perlu penanganan khusus untuk mencegah berbagai dampak
yang tidak diharapkan pada klien. Upaya pendidikan dan pelatihan untuk
meningkatkan pelaksanaan komunikasi terapeutik sudah dilaksanakan, namun
belum mendapatkan hasil yang optimal sehingga perlu inovasi diantaranya dengan
intervensi coaching.
Tujuan : Penelitian ini untuk mengetahui dan menganalisis pengaruh coaching
terhadap pelaksanaan komunikasi terapeutik
Metode : Desain penelitian quasi eksperimen dengan pre and post test control
group. Teknik pengambilan sampel dengan Proportionate Stratified Random
Sampling. Jumlah sampel 32 responden terdiri dari 16 responden kelompok
perlakuan dan 16 responden kelompok kontrol.
Hasil : Analisis uji paired t test menunjukkan terdapat pengaruh coaching terhadap
pelaksanaan komunikasi terapeutik pada kelompok perlakuan (p value = 0,000)
dengan selisih rata-rata lebih besar (75,32 dan 26,62) dibandingkan kelompok
kontrol (18,81 dan 11,44). Hasil analisis uji independent t test menunjukkan
perbedaan pelaksanaan komunikasi terapeutik kedua kelompok. Pada pre-test tidak
ada perbedaan rata-rata (p value 0,261 dan 0,962), sedangkan pada post-test
terdapat perbedaan rata-rata (p value 0,000 dan 0,000).
Simpulan dan saran : Terdapat pengaruh coaching terhadap pelaksanaan
komunikasi terapeutik. Disarankan kepada rumah sakit untuk menggunakan
coaching dalam meningkatkan pelaksanaan komunikasi terapeutik.

Kata kunci : Coaching, Keperawatan, Komunikasi Terapeutik

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 THE INFLUENCE OF COACHING TOWARDS THERAPEUTIC
COMMUNICATION IMPLEMENTATION

Beta Sugiarso1, Suryani2, Titin Sutini2

1*
Student of Nursing Master Program Padjadjaran University E-mail : betasugiarso@gmail.com
2*
Lecturer of Nursing Master Program Padjadjaran University E-mail : ynsuryani23@gmail.com
2*
Lecturer of Nursing Master Program Padjadjaran University E-mail: titin.sutini20@yahoo.com

ABSTRACT

Background: The problem of therapeutic communication implementation is the

main issue that frequently happens in Indonesia nursing services. The problem
needs a special treatment to prevent unexpected effects on clients. Education and
training efforts in enhancing therapeutic communication implementation have been
realized, however it did not get optimal result yet so that innovation is highly
needed, especially coaching intervention.
Purpose: This research is to comprehend and analyze the influence of coaching
towards therapeutic communication implementation.
Method: Research design utilizes semi-experiment with pre and post-test control
group. Sampling method is by using Proportionate Stratified Random Sampling.
The total of sample is 32 respondents comprising of 15 respondents from treatment
group and 16 respondents from control group.
Result: Testing analysis using paired t test reveals that the influence of coaching
toward therapeutic communication implementation on treatment group is there (p
value = 0,000) which its mean difference (75,32 and 26,62) higher than control
group (18,81 and 11,44). Result of testing analysis using independent t test shows
the difference of therapeutic communication implementation on both groups. On
pre-test, there is no mean difference (p value 0,261 and 0,962), while on post-test,
mean difference is there (p value 0,000 and 0,000).
Conclusion and Suggestion: Influence of coaching towards therapeutic
communication implementation is there. It is suggested for hospital to use coaching
in order to enhance therapeutic communication implementation.

Keywords: Coaching, Nursing, Therapeutic Communication

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