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COMPANY PRODUCTS AFTERMARKET SERVICE BRAKE TECHNOLOGY INTERESTING FACTS

2. Shock Absorber:

In cases of Hub Unit / Wheel Bearing failures we always mandatory need…

• Service Report – filled completely


• ODR Protocol
• Photo Documentation – license plate vehicle, VIN vehicle & type plate axle
• Photo Documentation – Manufacturer marking
• Photo Documentation – Failure pictures
• In cases of torn shock absorbers we also need the check of the ride height

1 SAF-HOLLAND Warranty Handling


COMPANY PRODUCTS AFTERMARKET SERVICE BRAKE TECHNOLOGY INTERESTING FACTS

2. Shock Absorbers – Photo Documentation

Manufacturers marking of our different suppliers


• A - Suppliernumber. 16101200, Materialnumber. 02376007101
• B - Suppliernumber. 16000796, Materialnumber. 02376002700
• C - Suppliernumber. 16103529, Materialnumber. 02376007001
• D - Suppliernumber. 16104012, Materialnumber. 02376002600
• E - Suppliernumber. 16105088, Materialnumber. 02376002700

A B C D E

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COMPANY PRODUCTS AFTERMARKET SERVICE BRAKE TECHNOLOGY INTERESTING FACTS

2. Shock Absorbers – Photo Documentation


2.1. Oil leakage:

Oil Mist Oil leakage


Picture:

• The Shock absorber is moistened with


The Shock Absorber is only misted oil on the outside. (shiny oil and dirt film)
Symptom:

with oil, this means only a little bit oily • „Wet touch“.
on the outside. No shiny Oil film. Only • When pulling the shock absorber apart
matt surface and no drop formation. a lot of oil is showing also under the
Adjacent parts are not oily. cover.
No wet touch. • Drop formation
• Adjacent parts are also oily.
Action:

- Shock absrober needs to be


In case of doubt the shock absorber is to be cleaned and
dismanteld, completely pulled apart, re-
reject after a test drive.
evaluated and replaced if necessary.

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COMPANY PRODUCTS AFTERMARKET SERVICE BRAKE TECHNOLOGY INTERESTING FACTS

2. Shock Absorbers – Photo Documentation


2.1 Oil leakage
2.1.0 Sealing ring on piston rod defect
Reasons:
Contact with frame!
- Manufacturing failure
- Seal burned
- Oil temp. > 180°
- Striae on piston rod

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COMPANY PRODUCTS AFTERMARKET SERVICE BRAKE TECHNOLOGY INTERESTING FACTS

2. Shock Absorbers – Photo Documentation


2.2.1 Shock absorber upper connection broken
Reasons:
- Failure in welding
- Shock absorber has been used with too high tension
- Incorrect ride height
- Bushing - Offset
- Misuse of tippers or swap body trailors
- Missing arrestor cable
- wrong shock absorbers used

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COMPANY PRODUCTS AFTERMARKET SERVICE BRAKE TECHNOLOGY INTERESTING FACTS

2. Shock Absorbers – Photo Documentation


2.2.2 Bushing – Offset upper connection
Reason – Failure by manufacturer

2.2.3 Bushing loose (Vulcanisation)


Reason – Failure by manufacturer

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COMPANY PRODUCTS AFTERMARKET SERVICE BRAKE TECHNOLOGY INTERESTING FACTS

2. Shock Absorbers – Photo Documentation


2.2.4 Head welding broken:
Reasons:
- Shock absorber has been used with too
high tension
- Incorrect ride height
- Incorrect shock absorber used
- Shockabsorber has been mounted wrong
by Vehicle manucturer
- Misuse of tippers or swap body trailors
- Missing arrestor cable
- Incorrect position
- manufacturing failure

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COMPANY PRODUCTS AFTERMARKET SERVICE BRAKE TECHNOLOGY INTERESTING FACTS

2. Shock Absorbers – Photo Documentation


2.2.5 Piston rod connection broken
Reasons:
- Shock absorber has been used with too
high tension
- Incorrect ride height
- Incorrect shock absorber used
- Shockabsorber has been mounted wrong
by Vehicle manucturer
- Misuse of tippers or swap body trailors
- Missing arrestor cable
- Incorrect position
- manufacturing failure

8 SAF-HOLLAND Warranty Handling


COMPANY PRODUCTS AFTERMARKET SERVICE BRAKE TECHNOLOGY INTERESTING FACTS

2. Shock Absorbers – Photo Documentation


2.2.6 Welding connection broken
Reasons:
- Shock absorber has been used with too high tension
- Incorrect ride height
- Incorrect shock absorber used
- Shockabsorber has been mounted wrong by Vehicle manucturer
- Misuse of tippers or swap body trailors
- Missing arrestor cable

9 SAF-HOLLAND Warranty Handling


COMPANY PRODUCTS AFTERMARKET SERVICE BRAKE TECHNOLOGY INTERESTING FACTS

2. Shock Absorbers – Photo Documentation


2.2.7 Shock Absorber lower connection broken
Reasons:
- Shock absorber has been used with too high tension
- Incorrect ride height
- Incorrect shock absorber used
- Shockabsorber has been mounted wrong by Vehicle manucturer
- Misuse of tippers or swap body trailors
- Missing arrestor cable

10 SAF-HOLLAND Warranty Handling


COMPANY PRODUCTS AFTERMARKET SERVICE BRAKE TECHNOLOGY INTERESTING FACTS

2. Shock Absorbers – Photo Documentation


2.2.8 Bushing – Offset lower connection
Reason: - Failure by manufacturer

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COMPANY PRODUCTS AFTERMARKET SERVICE BRAKE TECHNOLOGY INTERESTING FACTS

2. Shock Absorbers – Photo Documentation


2.2.9 Loose Shock Absorber screw connection
Reason – The shock absorber was not tightened according to SAF
requirements.

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COMPANY PRODUCTS AFTERMARKET SERVICE BRAKE TECHNOLOGY INTERESTING FACTS

2. Shock Absorbers

Determination of the „ride height“.

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