Management 3620

Kit Kwan
hv6255
Assignment 3

S6.6
Hour Mean R
1 3.25 0.71
2 3.10 1.18 3.50
3 3.22 1.43 3.40

Average length in inches

4 3.39 1.26
3.30
5 3.07 1.17
3.20
6 2.86 0.32
7 3.05 0.53 3.10
8 2.65 1.13 3.00
9 3.02 0.71 2.90
10 2.85 1.33 2.80
11 2.83 1.17
2.70
12 2.97 0.40
2.60
13 3.11 0.85
0 2.5 5 7.5 10 12.5 15 17.5 20 22.5 25
14 2.83 1.31
15 3.12 1.06 Sample
16 2.84 0.50
17 2.86 1.43
18 2.74 1.29 Control Chart R
19 3.41 1.61 1.75
20 2.89 1.09 1.50
Range in inches

21 2.65 1.08 1.25

22 3.28 0.46 1.00
23 2.94 1.58 0.75
24 2.64 0.97 0.50
Average mean 2.9821 0.25
Average R 1.0238 0.00
UCLx 3.7284 R R R R R R R R R R R R R R R R R R R R R R R R
LCLx 2.2358 o o o o o o o o o o o o o o o o o o o o o o o o
w w w w w w w w w w w w w w w w w w w w w w w w
UCLR 2.3362 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33
LCLR 0.0000 Sample

The smallest average X is 2.64, and the largest average X is 3.39; the largest R is 1.61, all of them are within the
control limits. However, the first 5 value of mean are all over the average
mean, there may be a a problem presented in the early stages of the process.

S6.8
Time Box 1 Box 2 Box 3 Box 4 Average X R
9 A.M. 9.8 10.4 9.9 10.3 10.1 0.6
10 A.M. 10.1 10.2 9.9 9.8 10 0.4
11 A.M. 9.9 10.5 10.3 10.1 10.2 0.6
Noon 9.7 9.8 10.3 10.2 10 0.6
1 P.M. 9.7 10.1 9.9 9.9 9.9 0.4
Average mean 10.04
Average R 0.52
UCLx 10.4191
LCLx 9.6609
UCLR 1.1866
LCLR 0.0000

b) The smallest mean is 9.9, while the largest is 10.2. The largest R is 0.6, all of them are within the control
limits. The process is under control.

c) At this point,the quality control department should follow the control limits as the sample size
increases.
S6.15
Day 1 2 3 4 5 6 7 8 9 10
7 6 6 9 5 6 0 8 9 1

Day 11 12 13
12 5 13

Average P 0.0570
UCLP 0.1266
LCLP 0.0000

b) The fraction defective on day 13 is 0.13, which is higher than the UCLp, so the process is out of control.

S6.16
Average P 1.50% n 500 z 3
UCLP 0.0313
LCLP 0

S6.17
Average P 3.50% n 500 z 3
UCLP 0.0597
LCLP 0.0103

S6.18
Average P 3.50% n 100 z 3
UCLP 0.0901
LCLP 0

S6.21
Average C 6 z 3
UCLC 13.3485
LCLC 0

b) It is within the control limits, so it would be warrant action.

S6.23
School No.of Test Error C Chart for Test Error
A 52.0 70.0
B 27.0 60.0
C 35.0 50.0
D 44.0 40.0
E 55.0 30.0
20.0
Average C 42.6 10.0
z 3.0 0.0
UCLC 62.18 Row 113 Row 114 Row 115 Row 116 Row 117

LCLC 23.02 Sample

b) The smallest number of the error is 27, while the largest number of the error is 55, so there is no school out of
control. The new math program has been effective, because there are only 3 schools' error values below or around the average (42.6).

S6.24
Day No.of Nonconformities C Chart for Number Nonconformities
1 5 30
2 10 25
3 23 20
4 20 15
5 15
10

Average C 14.6 5
z 3 0
UCLC 26.0630 Row 131 Row 132 Row 133 Row 134 Row 135

LCLC 3.1370 Sample

b) This chart shows that there is no significant variation in the incidents of incorrect information about the IRS
telephone operators.

S6.30
USL 16.5
LSL 15.5
Mean 16
Deviation 1
Cpk 0.1667
e average (42.6).