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Perspective Andrew Cainey

Suvojoy Sengupta
Steven Veldhoen
Yurio Ogawa

Asia and the Global


Economic Crisis
Accelerating Transitions,
Expanded Opportunities
Contact Information

Mumbai
Suvojoy Sengupta
Partner
+44-20-7393-3314
suvojoy.sengupta@booz.com

Shanghai
Andrew Cainey
Partner
+86-21-2327-9800
andrew.cainey@booz.com

Singapore
Steven Veldhoen
Partner
+81-3-6757-8604
steven.veldhoen@booz.com

Sydney
Tim Jackson
Partner
+61-2-9321-1923
tim.jackson@booz.com

Thailand
Arthur Calipo
Principal
+66-85-065-8287
arthur.calipo@booz.com

Tokyo
Yurio Ogawa
Principal
+81-3-6757-8655
yurio.ogawa@booz.com

Booz & Company


EXECUTIVE The global financial crisis hit Asia like a tidal wave, quickly
silencing arguments that Asian growth had “decoupled” from
SUMMARY
the performance of Western economies. China’s GDP dropped
from 9 percent in 2008 to an annualized rate of around
6 percent in early 2009, while India’s slipped from about
7.5 percent in 2008 to under 6 percent. Singapore’s GDP
contracted nearly 7 percent for the first six months of 2009.
In March 2008, China and India could boast year-over-year
export growth rates of more than 30 percent; nine months
later, both were in negative territory.

But these statistics obscured expected to be above 7 to 8 percent


the strengths of Asian emerging in 2010. Economic prospects are
economies. Observers overestimated improving in other Asian nations.
the importance of exports in Asia From April to June 2009, Japan
during the past few years, and they reported positive growth for the
underestimated the economies’ first time in five quarters, and
healthy fundamentals. In recent in the second quarter of 2009,
years, exports constituted only about Singapore’s economy expanded at
15 percent of India’s economy and an annualized rate of more than 20
contributed around 20 percent to percent. Such economic growth offers
China’s growth. With a domestic substantial business opportunities for
banking system relatively unaffected multinationals and local companies
by the subprime crisis and a healthy alike. Indeed, perhaps the most
government treasury, China has been salient ramification of the worldwide
able to aggressively stimulate credit recession is that it is speeding up
and spending. India’s financial system the shift of global economic
has on the whole remained robust. activity from the West to Asia, a
transformation that had begun well
In both China and India, GDP before the collapse.
growth has started to rebound and is

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Key Highlights

• Despite the global recession,


Asian economies, particularly in
emerging nations like China and
India, are exceedingly strong and
growing stronger.

• Driving much of the economic


growth in Asia are continued
gains in consumer activity,
even as exports have suffered
substantial declines.

• Consumer activity promises


significant opportunities for
multinationals and local Asian
companies, especially in the ACCELERATING For hundreds of years prior to the
West’s Industrial Revolution, China
form of mergers and acquisitions,
new trading partners, and TRANSITIONS and India together accounted for
joint ventures. about half of the world’s economic
activity. Then, as Western economies
• Badly needed infrastructure industrialized, China and India fell
expansion in Asia also offers behind—down to only 8 percent in
investment opportunities for 1970. This trend began to reverse
domestic and foreign companies. in the 1980s, and today these two
countries account for just over one-
fifth of global economic activity. That
may seem like a great deal, but not
when you consider that they contain
more than one-third of the world’s
population. Clearly, we are at the very

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beginning of a significant transition to East along three dimensions: Co-operation and Development
in the world’s economic center of consumers, competitors, and trade countries in the consumption of
gravity from the West back to Asia. and capital. primary energy, according to the BP
The potential of innumerable workers Statistical Review of World Energy.
and consumers combined with the First, Asian consumer markets are And China’s consumers are getting
effective deployment of financial continuing to grow, while purchasing wealthier and hungry for more things
capital and a favorable business activity in the U.S. and Europe to buy; they now carry as many as
environment ensures that these dwindles. In January 2009, China’s 1.9 billion debit cards. Meanwhile,
Asian giants will be an unquestioned monthly vehicle sales surpassed those with more than 300 million mobile
economic force. in the U.S. for the first time, a year connections, India has overtaken the
after emerging nations as a group U.S. as the world’s largest mobile
Rather than derailing or slowing the topped Western countries in that phone market except for China, in
growth of the Asian economies, as category. In 2008, the developing part because India has the lowest-cost
some had feared, the global recession world led by China overtook cell phone service anywhere in the
accelerated the transition from West the Organisation for Economic world. In fact, in almost all categories

The global recession accelerated the


economic transition from West to East
along three dimensions: consumers,
competitors, and trade and capital.

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of goods and services, India has huge banks in the world are Chinese. And in 2008, within a year of its $6.7
latent demand. emerging multinationals in both billion acquisition of the steel
China and India are looking to take company Corus.
Second, because of the economic advantage of their newfound relative
crisis in the rest of the world, leading strength by making acquisitions Finally, the patterns of trade and the
Chinese and Indian companies are overseas. In a high-profile example, flow of business among countries are
gaining prominence quickly and India’s top automaker, Tata, revealed changing, to Asia’s benefit. Export
competing on the global stage more its global ambition by its surprise markets in the U.S. and Europe have
rapidly than expected (see Exhibit purchase of Ford’s Land Rover and long been exceedingly important to
1). By market value, the top three Jaguar brands for US$2.3 billion Korean and Japanese companies. But

Exhibit 1
Market Capitalization of Chinese Corporations vs. Their Western Counterparts

MARKET CAPITALIZATION
September 2007 vs. September 2009

U.S. Dollars in Billions 2007


350 335 2009

300

250
250 236

200 187

150

100

50 37
27
17 18 14 14
0.5 6
0
SAIC GM SAIC GM ICBC HSBC ICBC HSBC Air Air
Delta Delta
China China

Source: Google Finance; Booz & Company analysis

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with those markets slowed to a crawl, the U.S. as the top trading partner for generation version of its super-mini,
these same companies are targeting Brazil (see Exhibit 2), Chile, and the the March, in Thailand in 2010. This
the rest of Asia, especially China entire African continent. will be the first major mass-sales
and India, for revenue and sales Japanese car to be manufactured
growth. In fact, China is about to Japan and Korea are also relocating completely outside Japan, which
top the U.S. as Japan’s largest export more of their manufacturing and will result in reducing costs for the
market. Moreover, China’s economic customer service sites to low-cost vehicle by as much as 30 percent.
partnerships in Latin America, Africa, nations in their backyards. In one of And the Chinese city of Dalian has
and the Middle East have expanded the most ambitious examples, Japan’s become a popular call center location
so rapidly that China has displaced Nissan plans to produce the next- for Korean and Japanese companies

Exhibit 2
Brazilian Exports to China vs. to the U.S.

U.S. Dollars in Billions


China
35
U.S.

30.5
29.8
30

25

21.2
20

15

11.5
10 9.5
8.7

0
2004 2008 H1 2009

Source: U.S. Census Bureau; China’s General Administration of Customs; literature research; Booz & Company analysis

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as well as the North Asian units of acquisition of Ranbaxy, Japan interconnections among those
U.S. outfits like Dell and Hewlett- telecommunications provider NTT countries. Companies are turning
Packard, in part because many local DoCoMo’s 26 percent stake in Tata to growing markets in China,
residents speak the languages of Teleservices, and large investments India, Indonesia, and elsewhere in
these Asian neighbors. Moreover, in India by telecom equipment Asia for increased sales and low-
while investment from China, manufacturers such as China’s ZTE cost production. Meanwhile, new
Japan, and Korea has historically and Huawei. multinationals are being created in
constituted less than 5 percent of China, India, and elsewhere to “go
India’s foreign direct investment, in Not only is the global crisis out” (“zou chuqu”, in the words of
the past 18 months significant deals accelerating economic trends and the declared Chinese policy) across
have been announced, including developments in individual Asian the region and into the wider world.
Japanese drugmaker Daiichi Sankyo’s countries, but it is also maximizing

Not only is the global crisis accelerating


economic trends and developments
in individual Asian countries, but it
is also maximizing interconnections
among those countries.

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EXPANDED What are the implications of
these accelerating transitions for
feature of the Asian growth story.
In 2009, consumption is growing at
OPPORTUNITIES business? The contours of the new the rate of 12 percent in China; in
Asian landscape bring expanded India, consumer sales are up nearly
opportunities for both local 5 percent. But less examined is the
and global companies across degree to which the underlying
six categories: drivers of future consumption
growth are strengthening in these
1. Turbocharged Consumer Markets countries. Consumer credit is in its
In China, the crisis is speeding up, early stages in China and India, but
or “turbocharging,” the growth of it is expanding rapidly as younger
consumer spending power for the populations in these countries are
foreseeable future. Government more amenable to buying on credit
policies seek to drive sustained than their parents. By contrast,
growth beyond the current stimulus American and European households
package by improving infrastructure are likely to go through a period
and expanding industrial investment of “deleveraging” and reduce their
and, at the same time, compensate for reliance on consumer credit. In
weakening export markets through India, consumer credit is expanding
new social programs that will give so quickly that Levi Strauss has just
consumers more money to spend. announced a program to offer jeans
In India, the consumer boom that on an interest-free installment plan,
started before the global recession is the first time such a downmarket
still prevalent. These growth markets item has been sold with a buy-now,
will stand in sharp contrast to the pay-later approach in the country.
“underpowered” consumer activity The company has already tried a
likely in the U.S. and Europe over the two-month experiment in its stores
next five years. Of course, the rise of in Bangalore, where consumers spent
the consumer in China since the late 50 percent more than normal when
1990s and in India more recently has offered the installment option.
been, along with exports, a familiar

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High Chinese savings rates have been Given these conditions, it is no 2. Infrastructure—Hard, Soft,
attributed at least in part to the lack surprise that many global consumer or Smart
of a welfare “safety net” for health products companies now turn to Massive investments in infrastructure
and old age. While large-scale reform China and India as their prime have been a critical factor in China’s
will take years rather than months, markets for investment and future rapid growth over the past decade
recently announced reforms will growth. In China, these markets are and are the largest component of
over time lead to improved health relatively open to wholly owned the $590 billion economic stimulus
insurance and pensions and will foreign companies. The country package approved this year. And
likely loosen consumer spending is already Adidas’s second-largest in July the Indian government
by eliminating the need to save for market after the United States. announced a plan to attract as much
old age. India’s burgeoning middle Mattel’s Barbie brand is a big hit as $10 billion in foreign investment
class, now numbering more than in Shanghai. And retailers, such to help finance toll road construction.
300 million, has a huge appetite for as Walmart, Tesco, Carrefour, In addition, more than $100 billion
new products that are increasingly and Metro, as well as consumer has been earmarked to build new
displayed in gleaming new shopping products companies from Unilever power generation and transmission
malls in most Indian cities, offering a and Procter & Gamble to Coca-Cola capacity over the next four years
wide array of products and services and PepsiCo have ambitious growth to close the expected 10 to 15
from both domestic and multinational plans for China and India alike. In percent gap between demand and
companies. Multinationals have come India, setting up shop is a little more supply. Across Asia, there is a still
up with more and more creative ways difficult. While regulations encourage a large need for traditional, “hard”
to tap into this lucrative market: foreign presence in manufacturing, infrastructure—roads, bridges,
McDonald’s offers beef-free menus multinational retailers are still airports, utilities, and rail networks.
and free home delivery, Pizza Hut grappling with how to navigate Indeed, despite concerns that overly
opened its first ever all-vegetarian onerous policies, such as prohibitions rapid infrastructure programs
restaurant in Gujarat, and Nokia against foreign investments in may lead to building “bridges to
is planning to launch a rental many multi-brand retail outlets. nowhere” in some places, Goldman
program for handsets, priced at a Still, according to a global survey Sachs has estimated that India alone
remarkably low $2 per month. With of corporate investment plans by requires more than $1.7 trillion in
a population of nearly 240 million, KPMG International, “India will infrastructure investment over the
Indonesia also offers a considerable see the largest growth in its share next decade, particularly in energy,
consumer opportunity that has mostly of foreign investment and become transportation, water, and sewage.
withstood global economic woes and the world leader for investment in China, too, is continuing to invest
has generated attractive profits for manufacturing in five years.” heavily, having announced a new
local companies like Indofood and Shanghai–Beijing high-speed rail link
multinationals like Unilever. to cut the journey between the two

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cities from 10 hours to four. And K–12 education and vocational skills though, projects such as Cisco’s
nearly 100 new airports are planned development. And governments will “Smart+Connected Communities”
in China by 2020 (see Exhibit 3). increasingly turn to the private sector initiative—in which information
to deliver capabilities and financing technology serves as the backbone
These and many other potential for soft infrastructure projects. In for enhanced, personalized
infrastructure investments create India, private-sector group Apollo security, communications, and
large-scale business opportunities for Hospitals, founded in 1983, was energy efficiency throughout new
multinationals. For example, Siemens an early example of the type of neighborhoods—are more possible
has announced that it expects to public–private partnerships that can than in the West. And in the utilities
reap orders worth €4 billion (US$5.9 provide the wherewithal to bring soft sector, developing a smart grid, which
billion) from the Chinese stimulus infrastructure projects to fruition. allows efficient, transparent, and
package alone, and IBM has located reliable transmission of power to
its high-speed rail global R&D center As Asia extends both its hard and where it is needed, should be an easier
in Beijing. soft infrastructure, it can adopt task because in many areas companies
leading-edge “smart” technologies are dealing with a blank slate.
In Asia, the need for “soft” from the start. The U.S. and Europe
infrastructure—networks that don’t enjoy the same opportunity, 3. The New Capitalist Countryside
enhance health care, education, as many of their infrastructure Economic growth in China and India,
and financing as well as support for projects are upgrades to existing while impressive, has essentially been
regulatory and legal issues—is just legacy systems, built decades or an urban story, as the living standards
as compelling. For instance, India even centuries ago. The difficulty of city dwellers rise and people from
is estimated to require 1,500 more of introducing air-conditioning on the countryside move to the city to
universities over the next six years, the London Underground subway partake in the rewards. In India, the
as well as significant investments in system is a good example. In Asia, per capita consumption of steel in

Exhibit 3
Infrastructure Is Booming in China

2008-2010 By 2020

– US$44 billion spent in 2008 and $88 billion to be – Expected investment: more than $725 billion
spent in 2009/2010 – Total operating railways: 75,000 miles
RAILWAY

– 186,000 miles of rural road paved or improved by – 53,000 additional miles of road, including 12
end of 2009 major highways
ROAD

– $20 billion invested by 2010 – 97 new airports to be built, for a total of 244 airports
AIR – Total of $64 billion invested

– $3 billion in hydraulic facilities – Over 100 seaports built


WATER – Completion of water-saving facilities for large-scale
irrigation areas across China

– Second west–east gas pipeline (5,600 miles), – 10 more nuclear power reactors; nuclear power
ENERGY & costing $20 billion, to be completed by 2011 increased to 5% of total power used
ENVIRONMENT – $150 billion to be invested on environmental – Completion of more than 150 environmental projects
projects in next three years

Source: Booz & Company analysis

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urban areas is about 35 times greater Improving access to financial services cleaning both clothes and sweet
than in rural zones. Similar trends in rural areas is essential. In India, potatoes, an innovation pursued
can be observed in commodities such ICICI Bank, after making its name by Haier after it observed how its
as energy, telecommunications, serving the consumer banking needs products were actually being used
and cement. of the emerging Indian middle classes, by country dwellers. Moreover,
has been targeting rural banking part of the Chinese government’s
Governments in both countries with products like Kamdhenu stimulus package included incentives
have recognized that this situation cattle loans and Internet kiosks and to encourage the purchase of new
is not sustainable and are now franchising opportunities in the appliances in rural areas. Elsewhere
placing a high priority on driving countryside. What’s more, innovative in Asia, the Malaysian company
economic gains into rural areas. microfinance-based programs have E-Gal Group is supplying fixed-line
They also understand that success come to the fore in India, providing telephones to Telekom Malaysia
will rest initially on government capital to several million citizens Berhad as part of a package to
support programs, followed by the who previously had no banking improve phone access to migrant
emergence of business models that relationships and empowering a new workers too poor to afford a
let companies serve rural markets generation of rural entrepreneurs. In mobile phone.
profitably and sustainably without China, institutions such as HSBC,
government subsidies. While much Bank of Beijing, and China Life The new capitalist countryside
of this policy has been advanced in Insurance Company are actively clearly opens up notable business
China under the rubric of the “new establishing operations in rural parts opportunities for local companies
socialist countryside,” the capitalist of the country and trying out new and multinationals—either alone
aspects of these developments offer product and distribution approaches or in partnership with government
the most intriguing opportunities for banking and insurance. initiatives. But it also requires
for businesses. And in India, there business models focused on profitably
are programs that blend government Expansion of consumer goods into serving customers who demand low
funding with public–private rural territories is also taking place. price points, have different needs than
partnerships to provide temporary In China, appliance maker Haier the raft of urban consumers, and are
jobs for rural workers. has developed dual-use washing more dispersed and harder to reach.
machines that can be used for

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4. Capabilities-Based Portfolios Indeed, some of this was occurring yen (US$440 million) in February
Even with all the growth even before the recession, as it was 2004, only to shut it down five
opportunities in Asia, the competitive becoming clear in Japan and Korea years later amid a string of losses to
environment remains intense. The that the old ways of doing business refocus solely on car electronics and
economic crisis has further intensified were not viable anymore in the home audio products. Similarly,
competitive pressures, reinforcing new Asian landscape. In a high- in industries with excess capacity
the need for businesses to ensure that profile illustration of this, Korea’s such as paper and computer storage
they have the capabilities required for $18 billion conglomerate Doosan devices in Japan, companies are
enduring success—and to exit those Infracore has decided to reinvent itself looking to reduce factory capacity
businesses for which they do not have mainly as a high-margin industrial through consolidation.
the required capabilities. and construction equipment and
technology company, minimizing its These portfolio movements create
Leading Japanese and Korean low-margin consumer business. As a opportunities to enter, exit, and
companies have long maintained result, Doosan disposed of units such reshape industries—for both local
widespread and often unrelated asset as Doosan Kimchi (maker of tofu-, and foreign players. For example,
portfolios, shaped by a business seaweed-, soy sauce–, and kimchi- Israeli pharmaceutical company Teva
environment in prior decades—and based products) and Doosan Liquor has set up a joint venture with Kowa,
government diktats—that promoted BG (spirits, wine, and whiskey), a midsized Japanese drugmaker, in
the growth of wide-ranging while acquiring big infrastructure order to bring 200 kinds of drugs to
conglomerates in those countries, equipment firms like Bobcat and market by 2015, a nod to the aging
often with interlocking directorates Daewoo Heavy Industries. Japanese population.
and management. Now, in the
wake of the economic crisis, there But since global economies tumbled, At the same time, deregulation in
is a renewed need to reshape these this emphasis on doing what they Asia is providing opportunities
portfolios to concentrate on core do best has taken on a deeper sense for companies to expand into new
businesses, in which the company of urgency for Japanese and Korean business areas, mostly in emerging
has a true competitive advantage and companies. For example, Japan’s countries. In China, for example,
deep synergies. Pioneer purchased NEC’s plasma banks are increasingly assessing
display panel business for 40 billion opportunities to enter insurance,

In the wake of the economic crisis,


there is a renewed need to reshape
asset portfolios to concentrate on
core businesses.

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asset management, leasing, and includes an emphasis on creating has adopted a plan to become the
other lines—and determining an innovation-oriented economy, leading producer of hybrid and
whether and how to build the although the country still has some all-electric vehicles within three
required capabilities. In India, major distance to go before its roster of years. Companies whose capabilities
businesses like Tata, AV Birla, and innovations catches up with the dovetail well with this new “green”
Reliance have traditionally operated innovative products made there by strategy could find a lucrative
as conglomerates across diverse many foreign multinationals. And welcome in the country.
industries such as steel, cement, retail, in India, too, innovation is now
telecoms, and banking. More recently, recognized as a critical driver of In India, Tata’s Nano, the world’s
these and other, newer organizations growth and a means of accelerating first $2,000 car, was developed with
have made large investments in and sharing the benefits of the clear objective of providing
growth sectors such as power, economic liberalization. affordable and safe transportation to
financial services, and retail and have lower-middle-income households that
stressed building or strengthening the Innovation is usually born of need currently use public transportation
capabilities that these sectors require. and opportunity. And Asia is home to or two-wheelers. And in financial
some of the greatest unmet customer services, India’s Max New York
5. New Innovation Hotbeds markets and societal challenges in Life and Tata AIG have been at the
Asia has traditionally been known the world: the need to economically forefront of low-cost “pay as you
for its low-cost manufacturing develop vast rural areas; balancing go” insurance products targeted at
prowess, and for quickly mimicking the impact of economic growth on very-low-income individuals, such as
the output of the West rather than the environment with demands for daily-wage manual laborers without a
for its own breakthrough innovation. natural resources; and addressing the fixed income.
Over time, though, Asian countries special concerns of aging populations.
have shed that perception. Japan Many Asian countries will turn to In Japan, Toyota is developing
and Korea have used the design and innovation to meet these challenges partner robots that can do
manufacturing skills obtained during and for sustained growth in profits housekeeping and nursing to target
their early low-priced, low-quality and GDP. For example, after the nation’s growing senior citizen
days to become global innovation paying little attention to air quality population. Consumer companies
leaders in everything from cars to during its initial burst of industrial such as Unilever offer products in
mobile phones and plasma TVs. development, Chinese government unique smaller-sized packaging for
Following this historical trend, and business leaders are now taking rural markets in Indonesia and India.
China’s current five-year plan the issue so seriously that the country And illustrating how local innovation

Innovation is usually born of need and


opportunity. And Asia is home to some
of the world’s greatest unmet customer
markets and societal challenges.

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can create global opportunities, the of their cash flows and market The overriding reality is that there is
development of low-cost PCs, initially positions. As corporate portfolios are a new shape of mergers, acquisitions,
to meet the needs of less wealthy restructured to meet changing global and partnerships in Asia emerging
countries in Asia, has generated a new economic conditions, new acquisition from the global recession. No longer
category of computing worldwide, the candidates become available. will the key economic benchmark
netbook. Taiwan’s Asustek Computer for the region be foreign direct
led many of the original innovations Australia’s ANZ bank has taken investment in China, India, and other
in this market, but now all major PC advantage of its relative strength parts of Asia. Instead, the future of
manufacturers have followed suit. to enhance its Asian footprint by Asian economies will be determined
acquiring businesses in Taiwan, by an increasingly complex
Multinationals will need to innovate Singapore, Hong Kong, Indonesia, crisscrossing of investments among
in Asia, drive revenue growth there, and elsewhere that previously companies and countries across Asia
and then harness the new ideas to belonged to the Royal Bank of and, indeed, the whole world. Just
reshape products and business models Scotland following its acquisition of as Japanese and Korean companies
globally. ABN Amro a couple of years before. seek to increase their investments in
Similarly, the slippage in commodity India, China, and elsewhere, Chinese
6. A New Mosaic of Partnerships prices has led Chinese companies, and Indian companies also look to
and Acquisitions with government encouragement, to new destinations. In particular, China
The economic crisis has begun to look aggressively for opportunities is taking a strong business interest
create new opportunities for deals to purchase companies and assets in Africa, the Middle East, and
and partnering. Changing fortunes overseas to bolster their profits Latin America, as evidenced by the
through the downturn have shifted through greater volume. Examples Industrial and Commercial Bank of
the relative position of companies. include the acquisition of Australia’s China’s purchase of a minority stake
China is already home to many of Oz Minerals’s assets by China in South Africa’s Standard Bank;
the world’s largest firms by market Minmetals in a $1.2 billion deal and the Chinese chemical company
capitalization—by this measure, China Nonferrous Metal Mining Sinopec’s acquisition of oil and gas
Air China was the largest airline Group’s failed attempt to purchase company Addax and its significant
in the world in August 2009. And a majority stake in Australian rare assets in Africa and Iraq; and
operationally and strategically, earth company Lynas for $184 PetroChina’s stated interest in
Chinese and Indian companies have million, a deal rejected by the acquiring Spanish oil company
improved relative to other outfits Australian government. Repsol’s Latin American assets.
around the world in the strength

Booz & Company 13


CAPTURING THE Across Asia, country by country
and market by market, there are
contrast, China’s ICBC, the world’s
largest bank, is hoping to build
OPPORTUNITIES abundant opportunities for local enduring profits incrementally by
and foreign companies. Indeed, expanding through minority stakes in
the toughest challenge is to decide banks as far afield as South Africa
which opportunities to pursue and and Indonesia.
in what order. To determine this, we
have found that it is critical to first Beyond motive, opportunities must be
focus on motive: What am I trying to judged by whether they can actually
achieve? Some companies are looking come to fruition: What will it take
for short-term financial returns, while to achieve success? Many overseas
others have a longer time horizon. moves have faltered for lack of
Bank of China and automaker Geely market and cultural understanding.
are concentrating on acquiring British retailer Marks and Spencer’s
capabilities that they can put to store opening in Shanghai in 2008
work immediately (e.g., aircraft hit problems as management had
leasing and manufacturing engine underestimated the differences in
drive transmissions, respectively). By shopping habits between consumers

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in Hong Kong (where the company’s of the three alternative approaches months of 2009. Even the situation
stores had traditionally done to create a robust organizational for the Chinese yuan is mixed:
well) and Shanghai. There were development plan. While it has remained stable against
also unexpected supply chain (and effectively pegged to) the
delays involving Chinese customs. Resilience and risk management is dollar throughout the crisis, it has
Assembling the right organizational another critical element in capturing appreciated 11 percent against the
capabilities—a team that can achieve these opportunities. Businesses euro since January 2009, paralleling
the company’s goals—is critical have to manage with much greater the dollar’s strength against the euro
to capturing Asian opportunities. uncertainty and volatility than in the during this period. Swings of this
Depending on the starting point recent past. Exchange rate variations magnitude have a major impact on
and market requirements, the path are one example. The Korean won sourcing, manufacturing, pricing, and
to build these capabilities could be fell by 40 percent against the U.S. M&A decisions.
organic, through partnerships, or dollar from January 2008 to its low
through acquisitions. Our experience in March 2009 and then rose 26 Managing and adapting to policy
is that a fully integrated approach percent in the following five months. uncertainty is another question mark
to these decisions is the most Meanwhile the yen strengthened that must be dealt with. Arguably,
effective; we call it the “merganic” 21 percent throughout 2008 before companies across Asia have extensive
approach.1 It blends the strengths falling 11 percent in the first eight experience in these issues, since

Assembling the right organizational


capabilities—a team that can achieve
the company’s goals—is critical
to capturing Asian opportunities.

Booz & Company 15


governments have traditionally Fundamental to this is a capabilities- Where the required capabilities are
played a strong role in determining based approach to strategy across missing, success in Asia will remain
industrial policy. Many U.S. and the whole organization. This means elusive, no matter how smart the
other Western companies will need identifying which opportunities planning is. So a clear program to
to improve their skills in working fit best with existing capabilities identify and build these capabilities
closely with policymakers, as the and assessing where and how is a necessity, whether through
recession has given their governments capabilities need to be built to organic development, partnership, or
a much greater hand in managing be fully competitive in capturing acquisitions. The rise of companies
companies, industries, and opportunities. At the same time, such as Toyota and Samsung shows
investments in their economies. companies need to understand the that companies can and do build
capabilities that their current and needed capabilities rapidly: There
The worldwide financial crisis has future competitors are building is no need to accept the status quo
reinforced and strengthened Asia’s in Asia—and how that reality can if a key skill or talent is missing
role in the global economy and its determine their own future success today. Given Asia’s scale and
importance across industry sectors. in Asia and globally. For example, as sustained growth, the rewards for
For international corporations— Chinese auto manufacturers develop success are large. And as new Asian
Western or Asian—the range of electric vehicles for the world’s largest multinationals grow stronger and
market opportunities and competitive vehicle market, how rapidly will they expand overseas, the penalty for
challenges that Asia offers is greater be able to build the capabilities that failure can be great.
than ever. Each company needs to could fundamentally alter the nature
reach its own conclusion on priorities of the auto industry in Europe or the
and actions, based on the nature of U.S. as well?
the opportunities and competitive
dynamics it faces.

16 Booz & Company


Endnote

1
Gerald Adolph and Justin Pettit: Merge Ahead Mastering the
Five Enduring Trends of Artful M&A, (McGraw Hill: 2009)
http://www.amazon.com/Merge-Ahead-Mastering-Enduring-
Business/dp/0071508325

About the Authors

Andrew Cainey is a Booz &


Company partner and also
the firm’s managing director
for Greater China. He focuses
on strategy and organizational
issues for local Asian and
multinational financial
institutions and corporations.

Suvojoy Sengupta is a partner


with Booz & Company and co-
head of the India practice, with
12 years’ experience in leading
large consulting engagements
in large scale business/IT
strategy and transformation.

Steven Veldhoen is a partner


with Booz & Company and
the firm’s regional managing
director in Asia. He specializes
in growth and innovation
strategies for Asian and
multinational companies.

Yurio Ogawa is a principal with


Booz & Company in Tokyo. He
focuses on corporate strategies
and operation optimization,
primarily for the consumer and
industrial sectors.

Booz & Company 17


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©2009 Booz & Company Inc.

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