TM-70340 Flashing Software 7-22-14

PCT401
iCOM - iST Service Tool and XDIO

Smart Board Programming Lab
Manual
TM-70340: Rev. 7-22-2014
iCOM
Software
Updates XDIO
Smart
Board
Updates
Intellislot iCOM
Monitoring Networking
Setup Setup
PCT401 iCOM - iST Service Tool and XDIO Smart Board Programming Lab Manual
Table of Contents
Software Updating Instructions
Before Starting Update Review this information. 5
Version 1.XX to 1.XX Control Board Update 8
Entering Run Hours V 1 to 2 update 21
Large Display All Version Update 33
XDIO Smart Board
XDIO Smart Board Flashing, Software - Hardware Requirements 40
XDIO Smart Board Software Check 40
XDIO updater instructions (best when doing start-up) 41
Assigning or resolving CAN Node ID Numbers 45
Updating the XDIO Smart Board Software ExtraPuTTY Method 49
Liebert’s IntelliSlot Unity Card
IS-UNITY and IS-UNITY-DP Card Setup 59
Computer Setup for Communication 61
Confirm Ethernet Communication. 63
Navigating in Unity Screens 64
Setup Modbus Communication. 66
Setup BACnet Communication. 70
Unity Card Firmware Update 73
1
Liebert’s IntelliSlot OpenComms Web Cards
OC-Web Card Setup using HyperTerminal 77
OC-Web Card Quick Start Guide 81
OC-Web Card Access using Internet Explorer 83
OC-Web Card Software upgrade using internet Explorer 88
Liebert’s IntelliSlot 485 Web Cards
OC-485 Web Card Setup using HyperTerminal 92
OC-485 Web Card Quick Start Guide 96
OC-485 Web Card Software Upgrade HyperTerminal Method 99
Testing MODBus Communication 104
Testing BACnet Communication 110
Downloading iCOM Software from the Liebert Portal 113
How to Renew Your “iST” Service Tool License 116
Liebert Networking Basics 118
Technical Assistance Contact 121
Customer Course Critique 123
Emerson Confidentiality – Safety Form 125
2
3
Disclaimer of Warranties and Limitations of

Liabilities
The authors and editors have taken every precaution to ensure accuracy and
completeness in this manual. The authors and editors make no expressed or implied
warranty of any kind with regard to the documentation in this manual. Liebert
Corporation assumes no responsibility, and disclaims all liability for incidental or
consequential damages resulting from the use of this information or from errors or
omissions. Liebert Corporation may make improvements and/or changes in the
product(s) described in this manual at any time. Information in this manual is subject to
change at any time and does not represent a commitment on the part of Liebert
Corporation.
Liebert® and the Liebert logo are registered trademarks of Liebert Corporation.
Emerson® and the Emerson logo are registered trademarks of Emerson Electric Co.
Copyright © 2010 by Liebert Corporation
All rights reserved throughout the world.

Specifications subject to change without notice.
Printed in the United States of America

4
Notes:
5
Before Starting Update

Review this information.
There are different instructions for updating
different versions of software.
1. Check current version of software.
a. If current version is 1.02.000 or older than call factory for assistance.
b. If current version is 1.03.000 or 1.04.XXX and upgrading to 1.04.XXX,
see chapter - Version 1.XX to 1.XX Control Board Update.
c. If current version is 1.03.000 or 1.04.XXX and upgrading to 2.XX.XXX,
see chapter – Version 1.XX to 2.XX Control Board Update.
d. If current version is 2.XX and upgrading to 2.XX, see chapter –
Version 2.XX to 2.XX Control Board Update.
2. In all cases perform a Save sequence and record some basic information
like unit code, network settings, and temperature set points.
3. When updating from 1.XX.XXX to version 2.XX.XXX all information will be

lost during update. The Run Hours should always be recorded. The other
settings should be considered whether to record or start from the factory
defaults when setting up the unit.
4. Follow general steps to update:

a. Save information
b. Record information.
c. Pick the process for your application
i. 1.XX to 1.XX Circuit board instructions
ii. 1.XX to 2.XX Circuit board instructions,
iii. 2.XX to 2.XX Circuit board instructions,
d. Display instructions, all versions,
Steps for saving the unit control board values:

Go to Service Menu / Network Setup / Unit view.
Enter password – 5010.
“Configuration Safe” perform a “Save”.
“Network Safe” perform a “Save”.
“Bootloader Variables” perform a “Save + Reboot”
(This step will take approximately 40 seconds to finish).
6
Record basic information.
Consider recording all parameters.

Go to Service Menu / Network Setup / System View and Unit View
Description for display

Parameter
(System)
Number of Connected Units
Teamwork Mode
Teamwork is based on
Qty of Units Included in Average
IP Address
U2U Address
U2U Group
Description for circuit board
Parameter
(Unit)
Monitoring Address
Unit Name
IP Address
U2U Address
U2U Group
Go to Advanced Menu / Factory Setup.
Menu Line Parameter Value Value Value Value Value Value
A002 Unit Field Code (1-6) 001 002 003 004 005 006
A003 Set Code
A004 Unit Field Code (7-12) 007 008 009 010 011 012
A005 Set Code
A006 Unit Field Code (13-18) 013 014 015 016 017 018
A007 Set Code
7
Go to User Menu / Run Hours
Parameter Hours Limit
Fan Motors
Compressor 1A
Compressor 1B
Compressor 2A
Compressor 2B
Chilled Water
Free Cooling
HotGas / HotWater
Electric Heater 1
Electric heater 2
Electric heater 3
Humidifier
Dehumidifier
8
Version 1.XX to 1.XX

Control Board Update
1. Connect the crossover cable
between your computers Ethernet
port and Ethernet port P64 on the
control board.
Note: The Ethernet cable must be

connected between the control board
and computer and both devices
powered before starting Service Tool
“iST” program.
2. Start the iCOM Service Tool “iST” program by clicking on the on the
computer Desktop. Log in using the User Name and Password shown below.
User Name: user 1

Password: AAAAAA
(Cap specific)
Now click OK
3. Check to see that the IP address

192.168.254.254 is seen in the
lower right corner of the iST screen.
If it is not seen correctly then follow

the steps below.
1. Wait for the computer to locate the

network connection.
2. Next click the “options” button on the
iST toolbar, select 192.168.254.254
then click the “OK” button at the bottom right corner of the option window.
9
4. Now select the “magnifying
glass” from the toolbar.

This will search for the
connected device.
5. The Auto-Detect screen will appear.

This is the range of IP addresses that
the iST will search. The control board
and large display IP addresses must
be within this range.
Click the OK button.
6. When the control board is detected it

will appear in the left pane. The icon
should look like the control board.
Click on the “Device” once to

highlight it.
7. The XML files need to be downloaded if

not updating to version 2.xxx.xxx. These
files contain the present unit setups.
Downloading them now will allow them to

be reinstalled in the new board.
Click on “green download arrow” .
10
8. Select the following files, one at a time and download the information to your computer:
Unit Diary
Spare Part List
Unit Code
Exception List
Configuration Safe
Note: If any of the
files fail to download, click on the interrupt all actions button, and skip that
file, then move to next file until downloading is complete.
Allow time for each file download to be completed. This can be determined by watching
the color of the board’s icon in the left pane of the iST.
Yellow = Busy Green = Board Complete Red = Failed
* Note: the green down - load button is unavailable during file exchanges.
9. Click on the icon in the iST

toolbar to choose software.
9. Click on the first … to see and select

…
from the bootloader software choices.
11
10. Select the Bootloader version to

match the device you are updating
and the correct software version.
Note: Your actual Software Version

Guide screen may look different
than this.
Use the correct combination of

bootloader and software for the
control board.
Large Display gcb-cdl-2.02.06R.STD Cdl = Cold Display Large
Large Control Board gcb-gcl-2.02.06R.STD gcl = Global Control Large
Medium Control Board gcb-gcm-2.02.06R.STD gcm = Global Control Medium
11. Click on second … to see and select from the

…
software choices.
12. Select the software version to be installed.
Unit Control
Type Board
DS / VS PAL
XD XPL
CRV CRL
12
13. Click Next to start process.
14. Review and confirm your software selections

are correct before clicking Finish
* Note: the device’s icon in the left pane

of the iST will be Yellow during the update,
and Red if process failed.
If downloads fail, click on the icon to

interrupt all actions.
15. The XML files now need to be up-

loaded back into the control board.
These files contain the unit setups.
Click on the
Yellow up-load arrow
13
16. Select the same files that were

download in the earlier steps, one at
a time and up-load the information:
Unit Diary
Spare Part List
Unit Code
Exception List
Configuration Safe
Allow time for each up-load to be completed. This can be determined by watching
the color of the control board’s icon in the left pane of the iST.
Yellow = Busy Red = Failed
If downloads fail, click on icon to interrupt all actions.
Installation of the control board software

update is now complete
Go to Display instructions next
14
Notes
15

This information will be lost in upgrade. If not recorded earlier do so now. The
Run Hours will be reinstalled later. Consider recording all parameters.
Go to User Menu / Run Hours
Parameter Hours Limit
Fan Motors
Compressor 1A
Compressor 1B
Compressor 2A
Compressor 2B
Chilled Water
Free Cooling
HotGas / HotWater
Electric Heater 1
Electric heater 2
Electric heater 3
Humidifier
Dehumidifier
16
1. Connect the crossover cable

between your computers Ethernet
port and Ethernet port P64 on the
control board.

“iST” program.
User Name: user 1

Password: AAAAAA
(Cap specific)
Now click OK
3. Check to see that the IP address

192.168.254.254 is seen in the
lower right corner of the iST screen.
If it is not seen correctly then follow the

steps below.
3. Wait for the computer to locate the

network connection.
4. Next click the “options” button on the
then click the “OK” button at the bottom right corner of the option window.
17
glass” from the toolbar.

This will search for the
connected device.

This is the range of IP addresses
that the iST will search. The control
board and large display IP
addresses must be within this range.
6. When the control board is detected it

will appear in the left pane. The icon
should look like the control board.

highlight it.

18
7. Click on the first … to see

…
and select from the bootloader
software choices.

match the device you are updating
and the correct software version.

Guide screen may look different than
this.

control board.
Large Display gcb-cdl-2.02.06R.STD cdl = Cold Display Large

19
9. Click on second … to see

…
and select from the software choices.
10. Select the software version to be

installed.
Unit Control
Type Board
DS / VS PAL
XD XPL
CRV CRL
20
12. Review and confirm your software selections are

correct before clicking Finish



Go to Display instructions next.

Flash software into display.
Then return here to continue with run hours.
21
Adding run hours when updating from

version 1.xx to version 2.xx only.
Important Step
The board and display must be connected together and communicating. And both the
board and the display should have version 2 software at this point. The unit code has
been checked and the unit could be back in operating mode.
Configuration Save on the circuit board Must have been performed. If not do so.
If this step has not been performed this entire section will fail.
Reconnect board to computer;

 Open Service Tool
 Auto-Detect the Device
1. A single XML files needs to be downloaded. These files contain the present v.2 unit setups
in version v.2 format.
Downloading will allow them to be altered

and reinstalled back into the board.
Click on “green download arrow” .
22
2. Select the “Configuration Safe” file

and download the information to
your computer:
Leave iCOM Service tool for a moment.

Keep it open we will continue later.
3. Go to “My Documents” or the “Document” folder in the computer.
4. Find “iCOM Service Tool” folder and enter it.
5. Find “iCOM Service Tool” folder again and enter it.
6. Find the Folder that has the same IP Address as the unit being worked
on. (Example) Device 192.168.254.1
7. Find the file “configsave.xml”. Note that there maybe two configsave
files, make sure you locate the one with the xml extension or xml type.
8. Right Click on file, find “Open With” then click on “WordPad”.
9. The file should open

and look something like
this.
23
10. Look it over, there will be lines that start with the letters “<adp”.
Highlight all the lines that start with “<adp” as shown here.
11. Right Click and “Cut” or “Delete” all the “<adp” lines.
12. Now enter the following “<adp” lines into the same location where the
previous lines were deleted. The number in red is the “run hour” values
to enter into the iCOM control. The lines must be typed exactly as
shown. Any deviation will cause the information to be ignored.
<adp name="Total Run Hours Fan Motor DINT">20000</adp>

<adp name="Total Run Hours Compressor 1 DINT">30000</adp>
<adp name="Total Run Hours Compressor 2 DINT">40000</adp>
<adp name="Total Run Hours Chilled Water DINT">50000</adp>
<adp name="Total Run Hours Freecooling DINT">60000</adp>
<adp name="Total Run Hours HW/HG DINT">70000</adp>
<adp name="Total Run Hours El. Heater 1 DINT">80001</adp>
<adp name="Total Run Hours Humidifier DINT">90000</adp>
<adp name="Total Run Hours Dehum DINT">100000</adp>
13. “Save” the “configsave.xml” file when all the changes have been
made.
24
Suggestion. Consider making an extra copy of the “configsave.xml” file in a

different location. Therefore, the next time this upgrade is performed, the
lines will not need to be retyped. Just copy and paste.
14. Go back to “iCOM Service Tool”
15. The “Configuration Save” XML file now need to be up-loaded back into the control board.
Click on the
Yellow up-load arrow
16. Select the same “Configuration Save” file that was downloaded in the earlier steps,
and up-load the information:
Configuration Safe
17. Reconnect board to display.
Important
The next step is critical.
18. Go to “Network Setup” in the service menu.
a. Go to “Configuration Safe” and “Load”
b. Go to “Configuration Safe” and “Save”
Very important that “Load” is performed first. If not go back to upload and
repeat from that point.
Entering “Run Hours” is now complete.

25
Notes
26

Do you want all information to be replaced, or do you want the parameters to be
saved and retained for later?
Note, there will be a slight change in a couple of steps.
In either situation.
1. Go to Network Setup / Unit View, line S830 “Lock for Upgrade”.
Set to “Yes”.
2. Advance menu / factory settings Record “Unit Code” this information will
be lost during upgrade.
27
3. Connect the crossover cable between

your computers Ethernet port and
Ethernet port P64 on the control board.

“iST” program.
User Name: user 1

Password: AAAAAA
(Cap specific)
Now click OK
5. Check to see that the IP address 192.168.254.254 is seen in the lower right corner
of the iST screen.

the steps below.
a. Wait for the computer to locate the

network connection.
b. Next click the “options” button on the
then click the “OK” button at the
bottom right corner of the option
window.
28
glass” from the toolbar. This

will search for the connected device.

This is the range of IP addresses that
the iST will search. The control board
and large display IP addresses must
be within this range.
8. When the control board is detected it will

appear in the left pane. The icon should
look like the control board.

highlight it.

29
10. Click on the first … to see

…
and select from the
bootloader software choices.

match the device you are
updating and the correct software
version.

Guide screen may look different
than this.

control board.
Large Display gcb-cdl-2.02.06R.STD cdl = Cold display Large

30
12. Click on second … to see and

…
select from the software choices.
13. Select the software version to be

installed.
Unit Control
Type Board
DS / VS PAL
XD XPL
CRV CRL
Stop – Pay Attention Here.

14. Keep existing parameters
or reset to factory parameter?
To Keep - remove the check √ Mark from “Data File
System”
To reset to factory – Leave the check √ Mark from
“Data File System” (Unit reverts to factory settings)
31

are correct before clicking
Finish



Go to Display instructions next.
32
Notes
33
Large Display All Version Update

This section will explain the steps to install the correct software into the
large display.
1. Connect the crossover cable between your computers Ethernet port and Ethernet
port P64 on the back of the large display.

connected between the computer and large display and both of the devices powered
before starting Service Tool “iST” program.
2. Start the iCOM Service Tool (iST) program by clicking on the on the
Desktop. Log in using the following information:
User Name: user 1

Password: AAAAAA
(Cap specific)
OK
Then click the button.
34
PCT401 iCOM – iST Service Tool and XDIO Smart Board Programming Lab Manual
3. Check to see that the IP address 192.168.254.254 is seen in the lower right corner
of the iST.

the steps below.
a. Check the wire connections.
b. Next click “options” on the iST

toolbar and then select the
OK
button from the bottom
right corner of the option window.
4. Now select the “magnifying glass” from the toolbar. This will search for the
connected unit.
5. The Auto-Detect screen will

appear. This is the range of
IP addresses that the iST will
search. The control board and
large display IP addresses
must be within this range.
OK
Click the button.
35
6. When the device is detected it will

appear in the left pane. The icon
should look like a large display.

highlight it.

toolbar to open the
Update Wizard.
8. Click on the first … to see and select

…
from the bootloader choices.
36
9. Select the Bootloader version to match

the device you are updating and the
correct software version.

Guide screen may look different than
this.

bootloader and software for the control
board.
Large Display gcb-cdl-2.02.06R.STD cdl = Cold Display Large

Large Board gcb-gcl-2.02.06R.STD gcl = Global Display Large
Medium Board gcb-gcm-2.02.06R.STD gcm = Global Display Large
10. Click on second … to see and

…
select from the Kernel software
choices.
37
11. Select the software version to match

the corresponding bootloader and
the device.
Unit Large
Type Display
DS / VS PAB
XD XPB
CRV CRB

are correct before clicking Finish


38
Installation of the large display software update is

now complete
Continue with saving information,

all versions of upgrade.
This must be performed when doing v1 to v2

upgrades.
1. Reconnect display to board.
2. Go to Service Menu / Network Setup / Unit View.

a. Configuration Safe, perform a “Save”
b. Bootloader Variables, perform a “Save & Reboot”
3. Go to Advance Menu / Factory Setup

a. Check unit code
b. Enter unit code if necessary
c. Line A008 Unit Code perform “Save & Execute”
39
Notes
40
XDIO Smart Board Flashing Software and

Hardware Requirements
If the computer used for XDIO update must have the following programs installed.
» iCOM Service Tool Program with current license

ExtraPuTTY Telnet Program
XDIO Updater software
The computer will need to have an Ethernet and Serial port connection.
XDIO Smart Board Software Check

The technician must verify that the software installed on the XDIO Smart Board is
compatible with the iCOM software installed on the control board in the XD unit. To
verify that the XDIO software is compatible with the iCOM software performs the
following steps:
1. Push and hold the FAN OFF button on the cooling module for 5 seconds.
a. If both red and green LEDs turn on solid, the software will communicate.
b. If both red and green LEDs do not turn on solid the XDIO board needs
updated.
2. Check the software version on the XD unit iCOM control board. It must be version
XDP1.00.007.STD or higher. If unit iCOM software is not correct, upgrade the unit
unit software first.
3. Sensor “B” must be re-connected to the last XDIO board in the group to be updated.
4. Re-connect the can cable to the first XDIO board in the group to be updated.
5. Verify that both senor “A and B” temperature values are visible on the display.
41
Updating the XDIO Smart Board Firmware

XDIO Updater Method
Best during start-ups
Introduction
Some of the various XDO, XDV and XDH cooling modules may contain an XDIO Smart
board that allows for communication and control via CANbus with the XD iCOM control.
Original firmware version XDIOv1.00.003 will not communicate to iCOM. Other later
versions will communicate with iCOM, but updating during startup, it is considered
easier to use the XDIO updater to upgrade. After complete communication has been
established using ExtrapuTTY is the preferred method.
XDIO Updater.exe Easiest way during startup.

This Windows application will perform the necessary steps to upgrade the XDIO
firmware to the latest version and program a unique serial number. Minimal user
interaction is required. The steps the application will perform are:
1. Update the firmware from XDIOv1.00.003 to XDIOv1.00.004.

4. Update the firmware from XDIOv3.00.000 to XDIOv3.04.000
5. Program a unique serial number to the board.
NOTE: The firmware CANNOT be upgraded from XDIOv1.00.003 directly to

XDIOv3.00.000 using the serial port method. The intermediate firmware versions
must be updated in a precise order, or a failure will occur. The XDIO Updater
application will enforce this rule so that no flash errors will occur.
XDIOv1.00.003 XDIOv1.00.004 XDIOv2.00.001 XDIOv3.00.000 XDIOv3.04.000
Upgrading via the RS-232 Serial Cable

Determine the current firmware version of the XDIO board using the method described
in section Error! Reference source not found.. If no upgrade is needed, no further action
is required. If an upgrade is needed, proceed to the following steps.
42
1. Disassemble the cooling module to access the XDIO board.
2. Connect a serial cable between your PC’s COM1 port and the XDIO board serial
port.
3. Double click on the file “XDIOUpdater.exe” and follow the prompts until the
application has completed the upgrade. Note that you will need to respond to
various prompts throughout the procedure. Shown below are the expected dialogs
using the XDIO updater application.
A command window will be continuously displayed, showing the communication and

status between the XDIO updater application and the XDIO board. Dialog boxes will
prompt you when the upgrade is complete and request confirmation before performing
the next step.
4. The first dialog will request update to

XDIOv1.00.004, click Yes.
5. Once XDIOv1.00.004 is loaded to the

board, it will request updating to
6. Once XDIOv2.00.001 is loaded to the

board, it will request updating to
43
7. Once XCIOv3.02.001 is loaded to the board, it will request updating to

VDIOv3.04.001, click Yes.
8. Once XDIOv3.04.001 is loaded to the board, it will ask to program the serial number,
click Yes.
9. If the serial number is successfully written to the XDIO board, a confirmation is given.
Click OK.
10. Click OK again to exit the application.
At this point, the board is fully upgraded and any future upgrades may be performed
through the CAN bus communications using service tool.
44
Notes
45
Assigning or Resolving Node ID Conflicts

Using the HyperTerminal to XDIO Smart Card
HyperTerminal must be configured before it can communicate with the smart card.
1. Connect a serial cable between the computer COM port and serial port on the smart
card.
2. Open the HyperTerminal program on the computer and setup the

communication parameters
Baud Rate: 9600

Data Bits: 8
Parity: None
Stop Bits: 1
Flow Control: None
1. Once communications is established type “Menu” and enter. The list of

commands should now appear on the computer screen.
46
2. “canr” will show the present Node ID assignment. In this case 80.
3. “canw nid XX” is used to change the Node ID. XX is the new Node ID.
4. The command should take and the board reboots.
5. “canr” to confirm new Node ID was accepted.
47
The following is a list of the commands available and a description. It is acceptable to

try these commands and see what information you can get.
Command Description
almlist Display all the alarms that are currently active.
binf Display the build information for the code image, including version number and
checksums.
canr Show current CAN node id and Identity Object serial number.
canw nid Set the EEPROM CAN node ID to <value>, where <value> is interpreted as a decimal
<value> number. The allowable range of <value> is 80 – 105. Note that this node ID will not be
used by the board until it is rebooted.
cool Show calculated cooling capacity in kW and percent of maximum.
fan For each of the four possible fans, display the last sampled value of the fan current
(converted to amperage) and the state of the fan. The state can be one of the following:
1) Not Supported – Indicates that a physical fan is not expected to be connected.
Setting of the model number determines if a fan is supported.
2) Disabled – Fan is not turned on.
3) Enabled, no TC – Fan is turned on, and is not subject to temperature control.
4) Enabled, TC – Fan is turned on, and is subject to temperature control.
5) Enabled, TC shutdown – Fan is turned on, but has been shut down due to
temperature control.
menu Display a list of all public commands (all commands in this table).
modr Show the current value of the configuration model number. The configuration model
number should match that of the connected XD system for proper operation.
Modw Set the configuration model number of connected XD system. After setting the model
number, the board will automatically reboot.
NOTE: The model number must be manually set; it is not read from the connected XD
system.
mux Display the last sampled values of the mux inputs:
Input 0: Group 1, fan 1 current
Input 4: Power source 1 voltage
Input 5: Power source 2 voltage
Two values are shown for each input: (1) the actual sample value read, and (2) the
sample value recomputed to take into account error compensation, which is only
applicable to fan current values.
reboot Reboot the board.
schlist List all tasks in the task scheduler. The information given is task name, task ID (TID),
the originally requested time to run (RT), and the remaining time until task is run (TTR).
temp Display the last sampled values of the four temperature sensors, converted to degrees
Fahrenheit. If the sensor is disconnected or shorted, it will display this information
instead of a temperature reading.
48
Notes
49
Using ExtaPuTTY to update XDIO software

Method. Best for operating systems.
Connect Main Control Board to Computer;

 Open Service Tool
 Auto-Detect the Device
This must be performed to establish communication between computer and

the circuit board.
After device is highlighted minimize the window. The program must stay
open and running in the background while continuing with next step.
Establishing Communications with the XDIO

Smart Board using ExtraPuTTY
1. Start the “ExtraPuTTY” program by clicking on the computer desktop screen.
This screen should appear.
2. Click on iCOM
3. Click the Load button.
50
4. Verify control board IP address is

entered.
If IP Address shown is not what the

iCOM Service Tool detected, change
the IP Address to the one detected by
the Service Tool.
Click the Open button.
5. ExtraPutty will open to this screen.
51
ExtraPuTTY Important Notes:

A login and password are required to use ExtraPuTTY. If the login and password are
not entered within a certain period of time ExtraPuTTY will close. You will need to re-
open the program and follow instructions below.
Macros have been created to assist and make it easier to work through the steps. To
use the macros, double click on the commands on the left side of the page to enter
them into the black interface screen. After clicking on the macros, let the command
operation finish before moving to the next step. With the exception of the login and
password, the operation is complete when the new line appears and displays the “#”
sign.
General Commands Partial view of screen
 Double click: Login

or type root
 Double click: Password

or type icomroot
52
Load CANComm on iCOM
 Double click: Copy File from PC
This copies the needed files from

the computer into ExtraPuTTY for
use later.
General Commands
 Double click: Change to

CANComm directory
 Double click: List File
This is to verify that file

“CANComm” is listed.
You should see a long list
of files.
53
 Double click: Set execute

permission
Disable iCOM Processes

 Double click: Set environment
Note: Be sure to pick the correct file.
General Commands
 Double click: Print
You should see “icomstart = no”

at the bottom of the list.
Note: This will disconnect the XD

unit control board on reboot and
connect to the XDIO boards. If
“icomstart = no” is not present start
the process over.
54
General Commands
 Double click: Reboot
At this point the control board

will shut down to reboot and the
“ExtraPuTTY” program will
close.
Note: At this point you have turned off the processor on

the main control board. Under no circumstances should the
control board be disconnected from the computer until the
processor is turned back on. Disconnecting may damage the
control board beyond repair.
Continue with next step.
55
Re-establish communication using ExtraPuTTY.

 Open ExtraPuTTY as before.
 Select “iCOM” and open.
 Enter Login and Password.
Updating the XDIO Smart Board Software

The “ExtraPuTTY” program should still be open and communicating the XDIO
boards. If the program has closed go to the “Setting up Communications with the
XDIO Board” section of this manual. Setup the communications and return to
this section. If the program is still open go to Step 5.
Updating the XDIO Board Software thru CAN Communications

Upgrade to XDIO v3.00.001
5. Double click: Copy file from PC.
6. Double click: Upgrade Node 81.
Wait until message shows

upgrade is completed.
7. Double click: Upgrade Node 82.
8. Repeat Step 7 for the

remainder of the modules on
the XDP / XDC system.
56
Turning on the control board micro

processor.
Assuming you have completed the cooling module Node ID process you are now ready
to disconnect communications from XDIO boards section explains that process.
The “ExtraPuTTY” program should still be open and communicating the XDIO
boards. If the program has closed reopen and continue.
 Double click: Set execute

permission
Enable iCOM Processes
5. Double click: Set environment.
Note: Be sure to pick the correct

one.
57
General Commands
6. Double click: Print

You should not see
“icomstart = no”
7. Double click: Reboot
This should close ExtraPuTTY.
You can now close the iCOM Service Tool (iST) and reconnect the
Ethernet crossover cable between the display and control board.
58
Notes
59
IS-UNITY and IS-UNITY-DP

Card Setup
60
Install the Liebert IS-Unity or IS-Unity-DP Card
To perform a field-installation:
1. Find the Liebert IntelliSlot bay on your Liebert equipment—It may have a
plastic cover.
2. Insert the card into the Liebert IntelliSlot bay.
NOTE: The card will only fit one way in the Liebert IntelliSlot bay because the circuit
board is not centered on the faceplate. The slot in the Liebert IntelliSlot bay also is
not centered.
3. Secure the card with the supplied screws.
4. Connect a network cable to the card’s RJ-45 port.
Unity Card Reset if Needed
For a direct connection from a computer to the card, we need to know how the customer
has set up the card. However if you are installing a new card or servicing an existing
card it is recommended to reset the cards Ethernet communication parameter to factory
defaults to make connection consistent with these instruction. If not reset, these
instructions may not work. To reset card use a small device like a paper clip and double
push in on the reset switch. See picture for location.
61
Computer Setup for Communication
1. Assign computer a static IP address.
2. Go to Control Panel / Network and Internet / Network and Sharing

Center
3. You should see a screen similar to this one. Go to Local Area Network
4. Click on Properties.
62
5. Click on and highlight Internet Protocol

Version 4 (TCP/IPv4),
6. Then click Properties.
7. Click on Use the following IP address.
8. Enter the IP address, and Subnet Mask as shown in window.
9. Click OK, then Close, then Close.
63
Confirm Ethernet Communication.
1. Connect computer to Ethernet Port on

card.
2. Open internet explorer
3. Enter in the address line.169.254.24.7 (default IP address)
4. And this screen should appear. This confirms communication using Ethernet. This
example is a DSE.
5. Confirmation complete. Card is communicating with computer
64
Navigating in Unity Screens

Process of navigating screens and changing parameters is the same through the entire
card. We will cover the process here to reduce repeating detail later.
1. Menus are on the left side of the screen. Tabs at the top of page will
show the units menus, or the unit card menus. Click on the desired
to navigate to the correct menu list.
2. Menus with a + sign have additional submenus.

Click on a + sign.
3. Click on a submenu item to open menu.
4. To change a parameter, click on

EDIT at top of page.
5. Enter user name and password if required.
a. Default
i. User Liebert
ii. Password Liebert
b. Click OK
65
6. Navigate to desired parameter.
7. Navigate to other parameters in same menu if desired and make changes.
8. Once all changes to this menu are complete, click SAVE.
9. Click on parameter setting and

make change. Some change will
take effect immediately, like
changing temp settings. Other
setting will not take effect unit card
is rebooted. If rebooting is required
a message will appear to let you
know. Rebooting should be
performed when all changes have
been made.
10. Click on other menus list and make desired changes.
11. If rebooting is required, click on UNITY tab. Click on SUPPORT at bottom of menus.
a. Click on EDIT
b. Click on Restart
c. Wait, process may take 10 minutes.
12. Navigation is the same throughout Unit

card.
66
Setup Modbus Communication in Unity

Card.
1. Click on Unity tab near top of page.
2. The Cards set-up folder should appear on the left side

of the window. We will be concentrating on setting up
the Modbus communication.
3. Click on Protocols.
4. This Screen should appear. We need to enable Modbus Protocol.
67
5. Click Edit, the grayed out check boxes will appear.
Note: the process for changing any parameter is the same in all menus.
6. Click the Check box for Modbus Protocol.
7. Click Save.
68
8. This Screen should appear telling us we will

need to restart the system for the change to
take effect.
9. Go back to menu. Click on Modbus.
10. Now we have to make a couple of choices

Manage Device Write Access.
a. Read only
b. Read and Write
I recommend READ / WRITE. Customer may change after testing

communication is complete.
11. Modbus interface will depend on customer’s setup and wiring.

a. Modbus RS-485 if communication is through twisted pair of wires.
b. Modbus TCP if communication is through Ethernet connection.
69
12. If Modbus TCP is selected above.

Go to Modbus TCP
13. Confirm Modbus TCP settings. Customer can change settings after communication with
our computer is complete.
a. Limit Network Access Same Subnet
b. Port 1
c. Maxim mum Client Connection Count 4
14. If Modbus RS485 is selected above,

Go to Modbus RS-485
15. Confirm Modbus RS-485 settings. Customer can change settings after communication
with our computer is complete.
a. Node ID 1
b. Baud Rate 9600
16. Setup is complete, remember to go to Support / Restart.
70
Setup BACnet Communication.
2. The Cards set-up folder should appear on the left side

of the window. We will be concentrating on setting up
the BACnet communication.
3. Click on Protocols.
4. This Screen should appear. We need to enable BACnet Protocol.
71
5. Click Edit, the grayed out check boxes will appear.
Note: the process for changing any parameter is the same in all menus.
6. Click the Check box for BACnet Protocol.
7. Click Save.
72
8. This Screen should appear telling us we will

need to restart the system for the change to
take effect.
9. Go back to menu. Click on BACnet.
10. Confirm parameters are as

listed.
11. If any changes were made Save
12. BACnet setup complete Support / Restart.
73
Unity Card Firmware Update

PREPARING TO UPDATE LIEBERT® INTELLISLOT® FIRMWARE
Requirements to Update the Liebert IntelliSlot Card’s Firmware

Make sure you have the following before starting the update:
 Firmware upgrade downloaded from the Liebert Web site.
 A computer running Internet Explorer 5.5 or newer
 A Liebert IntelliSlot card
 A connection to the Liebert IntelliSlot card
 Ethernet connection—TFTP or HTTP upgrade method
 An Internet connection
Download the Firmware Upgrade File to the Computer.
To download the upgrade file:
 Open a Web browser, such as Internet Explorer (5.5 or newer).

 Navigate to the Liebert® Web site, www.liebert.com/downloads
 Choose the firmware upgrade for your card from the selections on the Web page
 Click on the link to download the file.
 Save the file to your computer’s hard drive.
Be sure to make a note of the location where the file is saved.
UPDATING THE FIRMWARE - HTTP (WEB) METHOD

Follow these steps to install the firmware upgrade using the HTTP (Web) method. This
method is available through the Web interface only and requires an Ethernet connection
to the Web card.
1. Connect to Unity Card through the RJ-45 Ethernet port.
2. Setup computer IP address if needed for

communication. See Setup Computer for
Communication for instructions.
74
4. Click on Support.
5. Click on Edit.
6. Click on Web.
75
7. This screen should appear.

Click on Browse.
8. Select the file, (The one you downloaded in a

previous step). This is the file with the
extension “.bin”
9. Then click Open to return to the update

screen.
10. When ready to begin the update,

Click the Update Firmware button.
11. A screen will appear, showing the firmware update progress.
NOTE: Do not navigate away from the Firmware Update screen and do not close the
browser once the update begins. Either action will interrupt the download.
12. A message appears indicating whether the update was successful.
13. After the firmware update is completed, the card will reinitialize.
14. Firmware update is complete.
76
Notes
77
Setting-up Liebert’s IntelliSlot

OpenComms Web Card.
OpenComm Web Card Setup

This section will explain the steps to setup the Web card using
HyperTerminal.
1. Install the OpenComms Web Card in an open bay in the intelliSlot housing using the
instructions provided with the card.
2. Verify that the DC power cable is connected between plug P3 on the intellislot
housing and plug P61 on the unit control board. If cable is not plugged in make the
connection.
3. Verify that the communications cable is connected between plug P65 on the
intellislot housing and plug P65 on the unit control board. If cable is not plugged in
make the connection.
4. Verify that the intellislot housing is powered and that your computer is on. Connect
the null modem serial cable between port DB-9 on the Web card and the serial port
on your computer.
Note: Some computers do not have a serial port and require a USB to serial
adapter. Follow the instructions that came with the adapter to properly setup the
communications port.
78
5. Locate the HyperTerminal shortcut on

the computer desktop screen and double
click to open. The initial screen will be
blank. Press the “Enter” key on the
computer keyboard and this screen should
appear. Communications has been
established go to Step 7.
Note: If HyperTerminal does not open you

will need to setup the communications
parameters, go to Step 6.
6. To setup communications Open HyperTerminal (or

similar program) and select or enter the following.
Connect using: Select Comm Port 1

(may be different on your computer)
Click “OK”
Select / Enter
Baud Rate: 9600
Data Bits: 8
Parity: None
Stop Bits: 1
Flow Control: None
Click “OK”
79
7. Reset parameters to factory defaults. This step

is recommended for all new
cards and repairs to existing cards.
a. Type in “3” – Factory Settings
b. When this screen appears

Type in “2” – Reset to Factory
Defaults
c. Type in “Y” and press Enter
The reset process will take several minutes. When complete press the ”Enter” key
then “ESC” twice to return to the main menu.
8. You should now be back to the main

menu screen. Type in “2” – IP
Network Settings
80
9. Type in “1” – Boot/IP Settings
10. Check the display settings. If they do not

match what is shown below, change as
necessary.
1: Speed/Duplex Auto
2: Boot Mode Static
3: IP Address 192.168. 254._ _ _
Each IP address must be different on

network. Last 3 numbers can be anything
from 001 – 253
4: Netmask 255.255. 255.000

5: Gateway 000.000.000.000
11. Any changes to the Boot/IP Settings must be saved for the changes to take effect.
Return to the main menu screen by pressing
“ESC” twice.
Type in “X” – Exit and Save
When saving is complete. It is okay to

disconnect the null modem cable from the card and computer and close
HyperTerminal. The OpenComms Web Card should be ready to use.
81
OpenComms Web Card Quick Start Guide

Supplied with the web card or can be downloaded from
www.liebert.com
82
OpenComms Web Card Quick Start Guide
83
OpenComms Web Card Access using

Internet Explorer
An overview using Microsoft Internet Explorer

1. Locate the Internet Explorer shortcut on the computer desktop screen and double
click to open.
2. In Address bar type in the static IP address used in setting up the Liebert
OpenComms Web card.
3. If everything worked correctly you should see a screen like this.
84
4. To view unit information click on the various menu folders in the left side of the
displayed window.
5. To change a parameter click on the Control tab at top of window.
85
7. When this screen appears enter the user name and password.
user name: Liebert

(cap sensitive)
password: Liebert
(cap sensitive)
6. The Control Screens will now appear that shows the various unit pragrammed
values. To change any of the visable parameters click the “EDIT” button at the
bottom of the screen.
8. Once the screen appears make some changes to the control. Highlight the
paramenter to be changed, change it and click “Save” at the bottom of the screen.
86
9. Now click on the Configure tab at the top of the window and view the displayed
information.
10. Now click on the Support tab at the top of the window and view the displayed
information.
87
Notes
88
Software update on OpenWeb card.

PREPARING TO UPDATE LIEBERT® INTELLISLOT® FIRMWARE

 Ethernet connection—TFTP or HTTP upgrade method

UPDATING THE FIRMWARE - HTTP (WEB) METHOD

Follow these steps to install the firmware upgrade using the HTTP (Web) method. This
method is available through the Web interface only and requires an Ethernet connection
to the Web card.
89
Install the Firmware Upgrade
6. Open a connection to the Liebert IntelliSlot card using Internet Explorer. See
instruction earlier in book.
7. Click on the Configure tab, and then click on Web (under Firmware Update) in
the left panel. The connection to box opens for you to enter the username and
password.
8. Enter the Administrator username and password (both case-sensitive):

User Name (default is Liebert)
Password (default is Liebert)
Then click OK.
90
9. Click on the Browse button to locate the upgrade file.
10. Select the file, (The one you downloaded in a previous step). This is the file with
the extension “.bin”
11. Then click Open to return to the update screen.

12. When ready to begin the update, click the Update Firmware button.
13. A screen will appear, showing the firmware update progress.

14. A message appears indicating whether the update was successful.
After the firmware update is completed, the card will reinitialize.
Check the new firmware version if you wish.
Upgrade is now complete
91
Notes
92
OpenComm OC-485 Card Setup
This section will explain the steps to setup the OC-485 card using
HyperTerminal.
1. Install the OC-485 Card in an open bay in the IntelliSlot housing using the
instructions provided with the card.
2. Verify that the DC power cable is connected between plug P3 on the Intellislot
housing and plug P61 on the unit control board. If cable is not plugged in make the
connection.
3. Verify that the communications cable is connected between plug P65 on the
Intellislot housing and plug P65 on the unit control board. If cable is not plugged in
make the connection.
4. Verify that the Intellislot housing is powered and that the computer is on. Connect
the blue serial cable (null modem) between port DB-9 on the OC-485 card and the
serial port on your computer.
Note: Some computers do not have a serial port and require a USB to serial adapter.
Follow the instructions that came with the adapter to properly setup the
communications port.
93
5. Locate the HyperTerminal shortcut on the

computer desktop screen and double click
to open. The initial screen will be blank.
Press the “Enter” key on the computer
keyboard and this screen should appear.
Communications has been established go
to Step 7.
Note: If HyperTerminal does not open you

will need to setup the communications
parameters, go to Step 6.
6. To setup communications Open HyperTerminal (or

similar program) and select or enter the following.
Connect using: Select Comm Port 1

(may be different on your computer)
Click “OK”
Select / Enter
Baud Rate: 9600

Data Bits: 8
Parity: None
Stop Bits: 1
Flow Control: None
Click “OK”
94
7. Reset parameters to factory defaults.

This step is recommended for all new
cards and repairs to existing cards.
a. Type in “2” – Factory Settings
b. When this screen appears

Type in “2” – Reset to Factory
Defaults
c. Type “Y” and press Enter
The reset process will take

several minutes. When complete
press the ”Enter” key then “ESC”
twice to return to the main menu.
8. You should now be back at the

Main Menu Screen.
Type in “1” - 485 Network Settings
9. Check the displayed settings. If they do

not match what is shown below, change as
necessary.
1: Enable Application - Modbus Server

2: Control - Enable
3: Server ID – 1 (default)
4: Communications Rate - 9600
95
The Server ID must be setup for each OC–485 Card. Each card on the network
must have a different number. It is recommended that they be in order: 1, 2, 3 and
so forth.
10. Any changes to the 485 Network

Settings must be saved. Return to
the main menu screen by pressing
“ESC” twice.
Type in “X” – Exit and Save
When saving is complete disconnect

the null modem cable from the card and computer and close HyperTerminal. The
OC–485 Card should be ready to use.
96
OC-485 Card Quick Start Guide

Supplied with the web card or can be downloaded from
www.liebert.com
97
OC-485 Card Quick Start Guide
98
Notes
99
Software update on 485 card.

 Null modem cable—serial upgrade method

Update Software on 485 card using HyperTerminal

and Xmodem Method.
Note: This method can also be used for updating the

OpenWeb Card. Screens may look different but commands
are the same.
Open HyperTerminal
1. Click the HyperTerminal icon on desktop.
2. In the Connection Description window, enter a name for

the connection—for example, GXT2U—then click OK.
100
3. In the Connect To window:

 Choose COM1 from the Connect Using drop-down list.
 Click OK.
4. In the COM1 Properties window, enter the communication

settings shown.
Communication settings
Baud Rate: 9600

Data Bits: 8
Parity: None
Stop Bits: 1
Flow Control: None
5. When the window at right appears in the

HyperTerminal, press the Enter key and this
should appear.
6. Choose Firmware Updates from the Main

Menu.
101
7. Choose XMODEM Update from the Firmware

Updates menu, and enter y (yes) to confirm your
choice.
8. From the HyperTerminal menu, click on Call,

then choose Disconnect (this will not close the
HyperTerminal connection to the card).
9. In the HyperTerminal menu bar, click on File, and

then choose Properties.
10. Click on the Connect To tab and click the Configure button.
This opens Port Settings tab in the COM1 Properties window, as
shown below right.
11. Choose 115200 from the Bits Per Second drop-down list and
click OK, then click OK to close the Properties window.
102
12. In the HyperTerminal menu bar, click on Call,

then choose Call from the drop-down menu and
press the Enter key.
Note: next step has time limit. Be prepared to

locate the new software file quickly. You need to
know the location before starting this step.
13. In the HyperTerminal menu bar, click Transfer,

and then choose Send File from the drop-down
menu.
Note: A line of “CCCC” will appear while program

is waiting. There is a time limit on this process. If
not completed within the allotted time a question will
appear asking if you wish to continue.
14. This screen should appear. In the Protocol

field, select 1K Xmodem,
Click Browse, locate and select the file, (The one

you downloaded in a previous step). This is the
file with the extension “.bin”
Click Send.
15. This screen should appear, showing the

progress of the upgrade. When completed the
window will disappear.
16. In the HyperTerminal menu bar, click on Call,

and then choose Disconnect.
103
17. In the HyperTerminal menu bar, click on File, and

then choose Properties.
18. Click on the Connect To tab and click the Configure

button. This opens Port Settings tab in the COM1 Properties
window, as shown below right.
19. Choose 9600 from the Bits Per Second drop-down list and
click OK, then click OK to close the Properties window.
20. In the HyperTerminal, now press the Enter key

to return to the cards menu.
21. Choose X: Exit and Save from the main menu

to reboot the card. When rebooting is complete, the
upgrade is finished
Upgrade is complete.
104
Test Modbus Communication.

1. Connect computer to Unity card with an Ethernet cable to the
Ethernet port or 485 port using a twisted pair of wires. The
RJ45 to screw terminal
adaptor may be needed.
2. Connect IS-IPBML card to computer with Ethernet cable
3. Connect OC-485 or IS-485L card to computer using USB to 485

adaptors.
4. Open CAS Modbus Scanner.
5. You should see this screen.
105
6. On the left are the command lines and you should all ready have this list of commands. If
you do not have these commands or if you need to make a change, we will discribe the
process later.
a. The top section is for

Modbus over TCP,
ethernet wire.
b. The bottom section is

for Modbus RTU,
twisted pair wires
7. Double Click on Read Input registry

starting at 30023 for 10
Top for TCP communication
Bottom for RTU communication
8. This screen should fill in something like

this.
A close-up view of the first

line.
Uint shows 220. This is the actual temperature setpoint in Celsius times 10. Or 220 is
the same as 22.0ºC
106
The following is a sample explanation of the fields on the DS / VS units.
Standard Address is the registry number of the information field. 30023 is the field for
Temperature set point in a DS unit.
Send Write Parameter

30023 40023 Temperature Set Point (x 10 Celsius)
30024 40024 Temperature Proportional Band (x 10 Celsius)
30025 40025 Temperature Deadband (x 10 Celsius)
30027 40027 Humidity Set Point (% RH)
30028 40028 Humidity Proportional Band (% RH)
30030 40030 Humidity Deadband (% RH)
See Liebert’s IntelliSlot 485 Modbus Reference Guide manual SL-28170 for more
detailed information. This manual can be view and / or downloaded from Liebert’s
website:
www.liebert.com
9. Double Click on
Write Multiple Registers Starting at 40023 for 1:
230
This will change the temperature setpoint to
23ºC.
A close-up view of the first line. Shows no change
107
10. Double Click on Read Input registry

starting at 30023 for 10
A close-up view of the first line. The value has changed to 230 or 23ºC.
11. Double Click on

Write Multiple Registers Starting at
40023 for 1: 220
This will change the temperature
setpoint to 22ºC.
These temperature changes can

also be seen on the iCOM control
12. Testing Modbus is complete. We have read and wrote to iCOM through modbus.
108
Change or Create Commands in

CAS Scanner.
1. We will start with the CAS
Scanner (Chipkin
Automated Systems)
program open.
2. Click on Edit Tasks.
3. The Add Task screen will open.
To change the TCP IP address to

match the address in the card.
Highlight the top line TCP
168.254.24.7 502 timeout 3.
Then click Edit to make a change.
4. Make necessary change to the bottom part of screen and click Edit TCP Connection.
109
5. To change the Read input command, highlight the command.
Click Edit.
Make the changes.
Click Edit Request
6. To change the Write input command, highlight the command.
Click Edit.
Make the changes.
Click OK
7. Command edit is complete. For adding a command click add instead of edit.
110
Test BACnet Communication.

Unity card only - over IP only
1. Connect computer to Unity card with an Ethernet

cable to the Ethernet port.
2. Open BACnet Discovery Tool.
3. Click Run to load program.
4. This screen should appear.
5. Click on Search.
111
6. The result should show the cards object number.
7. Double click the device.

This screen should appear and the data will fill-in.
8. Scroll down to and highlight, Analog

Value 10001 and double click
9. This screen will open.
We see the value of 75.9. This is the

temperature setpoint. By changing the
setpoint in iCOM and clicking Refresh
the value will change.
10. BACnet test is complete. We are only able to test Read. We will assume if read works,
Write will work.
112
Notes
113
Downloading iCOM Software from the

Liebert iCOM Portal
Periodically you will need to download new versions of the iCOM software into the
computer. Before you can access the Liebert portal you must get a password. Email
Michael.Faiella@Emerson.com to register for your password.
1. Click on Internet Explorer on the desktop

and connect to iCOM Service Access.
http://applications.liebert.com/ICOMv2/Login.aspx
2. Enter the Password to open iCOM Service Access. Log in using the following
information:
User Name ????????

Password: ???????
Log IN
Then click the button
3. You should now see this screen.
Now that you have accessed the service portal you will see the software and
documentation available for downloading.
114
4. Select the version of software you

would like to download and install on
your computer.
5. Click the button.

Run
6. You should see a similar looking screen.

Run
115

Next
9. Click the Install button.

Close
You are done
116
How to Renew the Your “iST” Service Tool

License
The iCOM Service Tool program contains a license that must be renewed each year or
the service tool program will stop working. To renew the license an email must be to
Liebert with the ID# from the computer that contains iCOM Service Tool. Follow these
instructions to find the information.
1. On your computer find the My Computer icon

and put your mouse pointer on it and right click
the mouse. You should now see a screen
similar to the one below. Different computers
may have a different version of the screen.
2. Click on Properties
You should a screen like this screen. Different computers may have a different
version of the screen.
3. Find the ID# xxxxx-xxx-xxxxxxxx-xxxxx.
4. Send this number, your name, and your

company’s name to:
Michael.Faiella@emerson.com.
Mike will send the new license file back to you.
5. You will need to copy the new license file to your computer. Copy the new license
to: C:/Programs Files/EmersonNetworkPower/iCOM Service Tool
Remember once you have installed the new license it

is only good for 1 year
117
Notes
118
Liebert Networking Basics
Unit–2-Unit (U2U) Communications

iCOM Network Terminology
Group Address
It is always better to network units into one large group. When multiple groups are
created it is possible for one group to fight with another group. Therefore one needs to
avoid multiple groups unless absolutely required. The room’s floor plan, restrictions of
air flow or any variations in the room may require multiple groups. Groups of units
should be identified on the room floor plan drawing. iCOM large displays will only
communicate within the group it is assigned.
U2U Address
It is critical that the iCOM network designer understand the importance and implications
of the U2U address. In Teamwork Mode 1 the U2U address will be used to stage units
on. During Standby – Lead / Lag operation resting units will follow U2U address. It is
recommended that U2U addresses jump around room so operating and resting units
are not all in the same area and cooling is distributed evenly.
The U2U addresses of each control board must be in sequential order, starting with 1,
2, 3, 4 and so on within each group. The U2U addresses of large display must also be
in sequential order starting with 33, 34, 35 and so on within each group.
Teamwork
The units with iCOM control offers four (4) different methods of operating together to
maintain room environmental control. Each group will operate independent of other
groups. Each separate group may have the same or different teamwork setups.
IP Address
An individual IP address must be assigned to each unit control board and large display
connected to the network. It works like a phone number in a telephone. Computers
and microprocessors use IP addresses to manage communication between devices.
The IP address is made up of 4 groups of 3 digit numbers. (XXX.XXX.XXX.XXX) The
first 3 groups should be the same while the last segment must be different. Example all
IP address should start with 192.168.254._ _ _. The last segment can be any number
between 001 and 253.
119
Netmask and Gateway Addresses

The addresses are also used by computers to communicate on a network. In a Liebert
private unit network, the netmask in all control boards and large displays must be
255.255.255.000 and should never be changed. The gateway in all control boards and
large displays must be 000.000.000.000 and should never be changed.
Planning a Network
When preparing to network units, one should always make a plan. The plan should be
a drawing on the room with locations of cooling units and rack layout. Then answer
these questions in order.
 Groups, is it best to leave all units in one big group or divide into multiple groups?
o Add this to plan.
 How should the unit boards be numbered (U2U Address)? Remember, number
must be in order, 1,2,3,4,… This will be used to standby mode and start-up on
power failure.
o Add this to plan.
 How should the displays be numbered (U2U Address)? The displays should be
in sequence, 33,34,35,36,…
o Add this to plan.
 Assign the IP addresses to the unit boards and displays. Easiest way is to match
the last segment of the IP to the U2U address. Example: A U2U address of 23,
then the IP address would be 192.168.254.023.
o Add this to plan.
Copies of the plan should be left with customer and placed inside equipment, for
future use.
Here is example of a room plan.
CRAC 1 CRAC 2 CRAC 3 CRAC 4

U2U 1 U2U 6 U2U 2 U2U 7
CRAC 5
U2U 3
CRAC 9 CRAC 8 CRAC 7 CRAC 6

U2U 5 U2U 9 U2U 4 U2U 8
120
Multi-Unit Network Plan

Number of Connected
Units: 9
Unit View (Control Board) System View (Large Display)

CRAC 1: IP Address 192.168.254.001 192.168.254.033
U2U Address 1 33
U2U Group Address 1 1
CRAC 2: IP Address 192.168.254.006 192.168.254.038
U2U Address 6 38
CRAC 3: IP Address 192.168.254.002 192.168.254.034
U2U Address 2 34
CRAC 4: IP Address 192.168.254.007 192.168.254.039
U2U Address 7 39
CRAC 5: IP Address 192.168.254.003 192.168.254.035
U2U Address 3 35
CRAC 6: IP Address 192.168.254.008 192.168.254.040
U2U Address 8 40
CRAC 7: IP Address 192.168.254.004 192.168.254.036
U2U Address 4 36
CRAC 8: IP Address 192.168.254.009 192.168.254.041
U2U Address 9 41
CRAC 9: IP Address 192.168.254.005 192.168.254.037
U2U Address 5 37
121
Technical Assistance Contact

Liebert Technical Service
1050 Dearborn Dr.
Columbus, Ohio 43235
1-800-LIEBSRV
1-800-543-2778
technicalservice@emersonnetworkpower.com
122
Notes
123
Notes
Customer Course Critique
Name: _____________________________________ Date: _______________
Rating System: Using a scale of 1 = (Poor) to 5 = (Excellent)
1. How do you rate the hands - on training? ______
2. How do you rate the technical training session for the amount of time? ______
3. How do you rate the difficulty level of the class? ______
4. How do you rate the instructor? ______
5. How do you rate the written tests (if applicable)? ______
6. Do the training materials meet your needs? Yes ______ No ______
7. How can the training materials be improved?
8. Does the training facility meet your needs? Yes _____ No ______
9. How can the technical training be improved?
10. What 3 things did you learn in this class that will benefit you the most?
A.
B.
C.
Use the back of the page, if necessary
124
11. What type of Liebert class(es) would you like to see presented in the future?
Additional Comments
125
Emerson Network Power / Precision Cooling Training Services

Confidentiality / Safety / Authorization Form
Confidentiality - The undersigned acknowledges that the information contained in this Emerson
Network Power Air products training publication includes trade secrets and confidential and
proprietary information. The undersigned further acknowledges that as part of his training, he/she
will have the opportunity to review certain Emerson Network Power products and procedures
which also constitute trade secrets and confidential and proprietary information.
Being permitted to enter upon the premises of Emerson Network Power and to participate in
Emerson Network Power’s Air Products Training Program, the undersigned agrees never to use
or disclose any of the details of the publication's contents. Also other information which is revealed
to him/her should be considered confidential with the exception of other members of his/her
organization.
The undersigned agrees and understands that there are significant business reasons for
entering into this agreement and that this agreement is necessary to protect legitimate business
interests of Emerson Network Power. The undersigned further acknowledges that any breach
of this agreement may result in irreparable and continuing damage to Emerson Network
Power’s business for which there is no adequate remedy at law.
In the event of any breach of this agreement, Emerson Network Power and its
successors and assigns shall be entitled to injunctive relief and to such other and further
relief as may be proper. This agreement shall be governed by and construed in
accordance with the laws of the State of Ohio.
Safety - In consideration of permission to enter the premises of Emerson Network Power and
further in consideration of permission to participate in Emerson Network Power’s Educational
Services training programs concerning the operation of various Emerson Network Power’s Air
products, the undersigned hereby releases Emerson Network Power, its agents, officers, and
employees from all claims, demands, actions, causes of action, and from all liability for damage,
loss or injury of whatever kind, nature or description that may arise or be sustained by the
undersigned, while in, on, or upon said premises or any premises leased to, owned by, or under
the control of Emerson Network Power.
The undersigned is aware of the risks and hazards inherent in entering these premises and has
further been made aware by Emerson Network Power of any special potential dangers
associated with the equipment and machinery located on the premises. With those concerns in
mind, the undersigned hereby voluntarily assumes all risks of loss or
injury, including death, that I may sustain either to person or property while in, on, or upon said
premises.
126
Emerson Network Power / Precision Cooling Training Services

Confidentiality / Safety / Authorization Form
Authorizations – Emerson Network Power Air products require a very skilled technician to
provide the proper installation, startup and PM/Services needed to sustain the Critical
Environment for specialized products. Emerson Network Power does not certify companies or
technicians to provide theses services. The authorization to work on air product is extended to
contractors and when recognized by sales in a contract offering to become a partner under the
direction of the factory service department. The contract defines the criteria and guideline for
this selection and may provide some warranty work on these products. Per the contract the
authorized company will commit to training requirements assigned for the product groups and
the commitment requires a “currently trained status” that must be maintained as the factory
determines. Selected company technician are provided an ID badge (with expiration date) to
display when working on assigned projects. If the “currently trained status” is not maintained,
the company is removed from the program and must reestablish this relationship to participate.
Emerson Network Power Educational Services does not provide certifications to companies or
technicians for Air products. Companies or employees that represent themselves as “Certified”
may be liable for legal actions.
These releases shall be binding upon my heirs, administrators, executors and assigns.
Signature Print Name Date
Print Name of Company you are Representing
Witness Signature Witness Print Name Date
127

TM-70340 Flashing Software 7-22-14

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

TM-70340 Flashing Software 7-22-14

Uploaded by

Copyright:

Available Formats

PCT401

iCOM - iST Service Tool and XDIO

Before Starting Update Review this information. 5

Version 1.XX to 1.XX Control Board Update 8

Version 1.XX to 2.XX Control Board Update 15

Entering Run Hours V 1 to 2 update 21

Version 2.XX to 2.XX Control Board Update 26

Large Display All Version Update 33

XDIO Smart Board

XDIO Smart Board Flashing, Software - Hardware Requirements 40

XDIO Smart Board Software Check 40

XDIO updater instructions (best when doing start-up) 41

Assigning or resolving CAN Node ID Numbers 45

Updating the XDIO Smart Board Software ExtraPuTTY Method 49

Liebert’s IntelliSlot Unity Card

IS-UNITY and IS-UNITY-DP Card Setup 59

Computer Setup for Communication 61

Confirm Ethernet Communication. 63

Navigating in Unity Screens 64

Setup Modbus Communication. 66

Setup BACnet Communication. 70

Unity Card Firmware Update 73

Liebert’s IntelliSlot OpenComms Web Cards

OC-Web Card Setup using HyperTerminal 77

OC-Web Card Quick Start Guide 81

OC-Web Card Access using Internet Explorer 83

OC-Web Card Software upgrade using internet Explorer 88

Liebert’s IntelliSlot 485 Web Cards

OC-485 Web Card Setup using HyperTerminal 92

OC-485 Web Card Quick Start Guide 96

OC-485 Web Card Software Upgrade HyperTerminal Method 99

Testing MODBus Communication 104

Testing BACnet Communication 110

Downloading iCOM Software from the Liebert Portal 113

How to Renew Your “iST” Service Tool License 116

Liebert Networking Basics 118

Technical Assistance Contact 121

Customer Course Critique 123

Emerson Confidentiality – Safety Form 125

Disclaimer of Warranties and Limitations of

Copyright © 2010 by Liebert Corporation

All rights reserved throughout the world.

Printed in the United States of America

Before Starting Update

3. When updating from 1.XX.XXX to version 2.XX.XXX all information will be

4. Follow general steps to update:

Steps for saving the unit control board values:

Record basic information.

Consider recording all parameters.

Description for display

Go to Advanced Menu / Factory Setup.

Menu Line Parameter Value Value Value Value Value Value

A003 Set Code

A005 Set Code

A007 Set Code

Go to User Menu / Run Hours

Parameter Hours Limit

Version 1.XX to 1.XX

Note: The Ethernet cable must be

User Name: user 1

3. Check to see that the IP address

If it is not seen correctly then follow

1. Wait for the computer to locate the

4. Now select the “magnifying