VDAqmc2014 Engl Download

Quality Management Training and
VDA QMC
Professional Development
Quality Management Training and Professional Development 2013

Behrenstraße 35
10117 Berlin
Telefon +49 30 897842-252
Fax +49 30 897842-605
E-Mail: info@vda-qmc.de
www.vda-qmc.de
Leitung Aus- und Weiterbildung:

Telefon +49 30 897842-250
Trainingsorganisation:
Telefon +49 30 897842-252
E-Mail: seminare@vda-qmc.de
Inhouse Training weltweit:
Telefon +49 30 897842-251
E-Mail: inhouse@vda-qmc.de
Quality needs competence

PREFACE
Dear customers and all those interested,

dear friends of the VDA QMC,
Thanks to our passion for quality in automotive industry, we always follow

innovations in order to adapt our training catalogue to your needs.
For this reason, our steering committee for quality management within the
VDA has developed two completely new training concepts for 2014, which
focus more strongly on the well-known practical approach in automotive in-
dustry. Our trainings VDA Field Quality Engineer and VDA Supplier Quality
Engineer offer you, your personnel or colleagues innovative qualification on
the subject of supplier management – a continual challenge in controlling the Heinz-Günter Plegniere Reinhard Hagen
automotive supply chain. You will be taught by instructors who have success- Director VDA QMC Director Training and
Professional Development
ful and long-term experience with automotive manufacturers and suppliers.
You will be able to profit from their wealth of experience. As you can see, we are true to our principles:
From practice for practice!
As you already know, the IATF (International Automotive Task Force) has set in motion a review and new
edition of certification rules for the International Standard ISO/TS 16949. Of course we have already
brought all our trainings up to date on this subject. After all, you can rely on the fact that we are always
up to date.
We are also continually working on further improving our products and services. For example, the con-
tents of all our training documents have been perfected, their layout has been overhauled and divided
into individual modules. This is effective and agreeable for you, but also helps us to supply customers
with tailor-made inhouse trainings as quickly as possible.
If you look through our training catalogue, you will be sure to find the right qualification for you or your
personnel. You know: Should you have questions, wishes or suggestions, please do not hesitate to
contact us.
We look forward to hearing from you!
Heinz-Günter Plegniere Reinhard Hagen
1
Qualifications in Quality Management
Automotive-Specific – Practice-Oriented
Since 1 August 1997, the Quality Management The VDA member organizations make up the QM
Center (QMC) has been available to German Committee. All automotive manufacturers as well
automotive manufacturers and their suppliers. as a large number of automotive suppliers are re-
The QMC is part of the Verband der Automobil- presented in this committee by their QM mana-
industrie e. V. (VDA) in Dr. Ing. Ulrich Eichhorn’s gers, the VDA by a managing director.
business division, under the direction of Mr.
Heinz-Günter Plegniere. The QM Committee establishes the quality stan-
dards and develops them further. It sees itself as
The tasks and services provided by the QMC are a common platform for developing and implemen-
as varied as the issues in automotive quality ma- ting harmonized quality strategies and methods
nagement we deal with everyday. The spectrum within the automotive industry.
ranges from the development of systems and
methods to the design of the future of quality ma- The great advantage of VDA QMC (further) qua-
nagement systems in the automotive industry. lification is that the subject matter, previously de-
veloped in working groups and published in the
These developments and the orientation of the VDA bodies of rules, is imparted to automotive
QMC are controlled by the highest-level committee industry personnel in sector-specific quality ma-
of German quality activities, the QM Committee, nagement trainings by qualified instructors from
chaired by Mr. Frank Tuch, Volkswagen AG. the working groups.
The training and professional

development team would like
to take this opportunity to say
Thank You to the following
organizations, which are
represented in the
QM Committee:
2
VDA QMC Qualification
Contents
Content and List of Dates 2014 from page 4

Open Trainings page 10
Inhouse Training page 11
E-Learning page 12
Licenced Partners from page 13
I. Qualification for 1st/2nd/3rd Party Auditors

VDA Quality Manager and Internal Auditor (Basics) from page 18
ISO/TS 16949 from page 32
Audit Standards VDA 6.x from page 48
II. Automotive-specific Qualification for Management, Experts and Project Managers

Management Systems from page 72
QM Methods and Tools in Practice from page 82
Joint Quality Management in the Supply Chain from page 124
III. Qualification Program in Cooperation

ZVEI from page 144
Fraunhofer Institut from page 148
Beuth Hochschule für Technik Berlin from page 152
IV. Registration, Details and Additional Information

List of Publications from page 156
Some of our VDA Instructors from page 158
Registration and Payment Conditions page 169
Publishing Information page 170
Registration Form page 171
3
I. XXX
CONTENTS AND LIST OF XXX
DATES 2014
I. QUALIFICATION FOR 1ST/2ND/3RD PARTY AUDITORS

ID TITLE PAGE
VDA QUALITY MANAGER AND INTERNAL AUDITOR (BASICS)

1010 Module I: Quality Management Basics 21
1015 E-Learning: Quality Management Basics 21
1020 Module II: Automotive Specific Processes, Methods and Tools 22
1021 Examination day for VDA QM Representative 23
1022 Qualification as VDA-QM Representative 24
1030 Module III: Measuring, Evaluating and Improving 26
1040 Module IV: Auditor in the Automotive Industry 27
1045 One-week Training: Further Qualification as VDA Quality Manager and Internal Auditor 28
1050 Examination day for VDA QM Manager and Internal Auditor 30
NEW 1051 Refresher Training VDA Quality Manager and Internal Auditor 31
ISO/TS 16949
1104 Qualification Course for prospective 1st/2nd Party Auditors of ISO/TS 16949 35
1100 Examination Preparation for prospective 1st/2nd Party Auditors of ISO/TS 16949 36
1105 Examination Day for 1st/2nd Party Auditors of ISO/TS 16949 37
1120 One-week Training: Qualification for 1st/2nd Party ISO/TS 16949 Auditor 38
1110 Re-Qualification of 1st/2nd Party Auditors of ISO/TS 16949 40
1102 Qualification as 3rd Party ISO/TS 16949 Auditor 42
1106 ISO/TS 16949 Requirements: Workshop for Executives 43
1107 Implementation of ISO/TS 16949 in your Organization: Practical Planning and Procedure 44
1111 ISO/TS 16949 Basics 45
1112 Development of Customer-specific QM System Requirements on the Basis of ISO/TS 16949 46
AUDIT STANDARDS VDA 6.x

1200 VDA 6: Basics for Quality Audits 51
1201 Qualification for 1st/2nd/3rd Party Auditor VDA 6.1 (Training) 52
1202 Examination Day for 2nd/3rd Party Auditors VDA 6.1 53
1301 Qualification for 2nd/3rd Party Auditors VDA 6.2 (Training) 54
1302 Examination Day for 2nd/3rd Party Auditors VDA 6.2 55
1400 VDA 6.3 – Renewal of Auditor Qualification 58
1402 VDA 6.3 – Module A – General Basics for Process Auditors 59
1407 VDA 6.3 – Module BI – Process Audit – Serial Production 60
1405 VDA 6.3 – Module BII – Process Audit – Product Life Cycle 61
1408 VDA 6.3 – Module C – Examination Day for Certified Process Auditor 62
NEW 1412 VDA 6.3 – Module G – Competence Training for Certified Process Auditors 63
1410 VDA 6.3 – Module E – Qualification as Process Auditor in the Product Life Cycle with certified examination 64
1511 VDA 6.4 – Qualification as 1st/2nd/3rd Party Auditor (Training) 66
1512 VDA 6.4 – Examination Day 2nd/3rd Party Auditor 67
1601 VDA 6.5 – Qualification as Product Auditor 68
1701 VDA 6.7 – Qualification as Process Auditor Unit Production and Job Shop Production 69
1800 Requalification as 2nd/3rd Party Auditors VDA 6.1, VDA 6.2 and VDA 6.4 70
4
I. XXX
XXX
JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC
28.–30. BE 02.–04. UL
Access code is valid for 4 weeks
25.–27. BE 07.–09. UL
28. BE 10. UL
12.–17. EIS 06.–11. EIB
31. BE 01.–02. BE 04.–06. UL
22.–24. BE 02.–04. UL
14.–19. EIB
25. BE 05. UL
26.–27. BE 04.–05. DÜ
21.–23. DÜ 18.–20. UL 06.–08. DA 22.–24. BE 16.–18. DÜ 18.–20. DA

12.–13. DÜ 14.–15. DA 29.–30. BE 10.–11. DA
14. DÜ 16. DA 31. BE 12. DA
25.–29. EIS
29.–30. DA 02.–03. UL 30.–31. DÜ 22.–23. BE 03.–04. DA
10.–13. BE 10.–13. BE 8.–11. BE 8.–11. BE
On re q u e s t
On re q u e s t
18. DA 28. BE
04. DA
On re q u e s t
03.–05. DÜ
06. DÜ
14.–16. DA
17. DA
You will find the necessary application form on www.vda-qmc.de under „Aus- und Weiterbildung“/„Antragsformulare“
21.–22. UL 07.–08. BE 22.–23. DA 07.–08. DÜ
28.–29. DA 20.–21. Ul
25.–27. UL 20.–22. DÜ 26.–28. DA 18.–20. DÜ
28. UL 06. DÜ 26. DA 12. DÜ
19.–20. DA 13.–14. UL 19.–20. DÜ 04.–05. BE
05.–09. EIB 14.–18. EIS 15.–19. EIS
23.–25. DA
26. DA
07. DÜ 17. UL 21. BE
06.–07. DÜ
22. DÜ 24. DA 21. UL 21. DÜ 18. DA 11. UL
Venues: BE = Berlin, DA = Darmstadt, DÜ = Düsseldorf, EIB = Eibelstadt, EIS = Eisenach, UL = Ulm
5
I. XXX
DATES 2014
II. AUTOMOTIVE-SPECIFIC QUALIFICATION FOR MANAGEMENT, EXECUTIVES AND PROJECT MANAGERS

ID TITLE PAGE
MANAGEMENT SYSTEMS
2203 Contractual and Product Liability in the Automotive Value Chain 74
2208 VDA 1 – Documentation and Archiving 75
2220 Error Culture and Leadership (in-house only) 76
2221 Error Culture and Leadership (only inhouse) 77
2401 Process Management 78
2601 Environmental Management Basics according to DIN EN ISO 14001 79
2301 Automotive SPICE for Executives
®
80
QM METHODS AND TOOLS IN USE

2101 Compact Training QM Methods 86
2103 SPC – Economical Process Design and Process Control with Due Regard to Tolerances (VDA 4) 87
2104 FTA – Fault Tree Analysis – Model for Structured Examination of Complex Relationships (VDA 4) 88
2105 FMEA – Failure Mode and Effects Analysis, Product and Process FMEA (VDA 4), Special Characteristics 89
2111 QFD – Quality Function Deployment 90
2112 TRIZ/TIPS – Theory of Inventive Problem Solving (VDA 4) 91
2113 DFMA – Design for Manufacture and Assembly (VDA 4) 92
2114 DoE –Design of Experiments (VDA 4) 93
2116 Applied Statistics – Basic Training 94
2117 Applied Statistics – Advanced Training 95
2201 VDA 2 – Production Process and Product Approval (PPF) 96
2207 Problem Solving Methods 8D and 5 Whys – Problem Solving Techniques (VDA 4) 97
2706 Compact Training Core Tools 98
2707 Automotive Core Tools – Module I 99
2708 Automotive Core Tools – Module II 100
2709 Examination Day for Certified Automotive Core Tools Professional 101
2901 VDA 16 – Decorative Surfaces of Attachment and Functional Parts for Automobile Exteriors and Interiors 102
4201 VDA 5 – Capability of Measurement Processes 105
4202 Examination Day for VDA 5 – Test Process Representative 106
4210 VDA 5 – Capability of Measurement Processes – Practice Day 107
4501 Basic Training: Metrology for Newcomers 110
4203 VDA Test Equipment Monitoring 108
4245 Examination Preparation for Prospective VDA Test Equipment Representatives 111
NEW 2235 Compact training VDA DFSS – Design for Six Sigma – automotive 114
2230 VDA Design for Six Sigma – Green Belt automotive 116
2250 VDA Design for Six Sigma – Black Belt automotive 118
NEW 2233 Delta Training Green Belt 120
NEW 2255 Black Belt 122
6
I. XXX
XXX
25.–26. BE
10. BE
On re q u es t
On re q u es t
9.–10. DA
5.–6. BE
13. DA
On re q u es t
On re q u es t
On re q u es t
06.–07. BE 07.–08. DA
On re q u es t
On re q u es t
On re q u es t
On re q u es t
16.–17. BE
18.–19. BE
04.–05. DÜ 22.–23. DA 11.–12. UL 12.–13. DÜ 18.–19. UL
14.–15. DÜ
16.–17. DÜ
04.–06. UL 14.–16. BE 09.–11. DÜ
25.–27. UL 15.–17. BE 09.–11. DÜ
28. UL 12. DÜ
15. DÜ
02.–03. DÜ 25.–26. BE
27. BE
27. DA
09.–10. UL
20.–21. UL
12. UL
27. DA 12. BE
List o f d a t es fro m p a g e 117
List o f d a t es fro m p a g e 119
14.–17. BE 25. BE
07.–10. BE 12. BE
7
I. XXX
DATES 2014

ID TITLE PAGE
JOINT QUALITY MANAGEMENT IN THE SUPPLY CHAIN

NEW 2780 VDA FQE – Field Quality Engineer 126
NEW 2790 Basic Training: VDA Supplier Quality Engineer 130
NEW 2792 Two-part block training: Qualification as VDA Supplier Quality Engineer with certified examination 131
NEW 2797 Examination Preparation for Prospective VDA Supplier Quality Engineers 132
NEW 2799 Examination Day for Certified VDA Supplier Quality Engineer 133
2703 E-Learning: Maturity Level Assurance for New Parts 134
2704 Maturity Level Assurance for New Parts: Project Manager Training 134
2705 Maturity Level Assurance for New Parts: Information for Executives 136
2710 VDA- Standard Guideline Component Requirement Specification: A Contribution to Improved Quality for Supplier Components 137
2731 VDA Standard Field Failure Analysis – Training for Users 138
2732 Auditor Field Failure Analysis 139
2801 Safeguarding the Robust Production Process – for Users 140
2802 Safeguarding the Robust Production Process – for Executives 140
III. QUALIFICATION PROGRAMS IN COOPERATION

ID TITLE PAGE
ZVEI – ZENTRALVERBAND ELEKTROTECHNIK- UND ELEKTRONIKINDUSTRIE E. V.

NEW 2771 Robustness Validation: – efficient development of reliable electronics 144
NEW 2772 Robustness Validation – Training for Executives 146
FRAUNHOFER INSTITUT
2728 VDA 19 – Technical Cleanliness in Automotive Industry 148
2729 VDA 19.2 – Planner for Technical Cleanliness 150
BEUTH HOCHSCHULE FÜR TECHNIK BERLIN

1060 Quality manager – Advanced Training – Quality management 152
SCHOOL HOLIDAYS 2014 Winter Easter Pentecost Summer Fall Christmas

Baden-Württemberg 14.04.–25.04. 10.06.–21.06. 31.07.–13.09. 27.10.–30.10. 22.12.–05.01.
Bavaria 03.03.–07.03. 14.04.–26.04. 10.06.–21.06. 30.07.–15.09. 27.10.–31.10. 24.12.–05.01.
Berlin 03.02.–08.02. 14.04.–26.04. 30.05. 09.07.–22.08. 20.10.–01.11. 22.12.–02.01.
Brandenburg 03.02.–08.02. 16.04.–26.04. 30.05. 10.07.–22.08. 20.10.–01.11. 22.12.–02.01.
Bremen 30.01.–31.01. 03.04.–22.04. 30.05./10.06. 31.07.–10.09. 27.10.–08.11. 22.12.–05.01.
Hamburg 31.01. 03.03.–14.03. 28.04.–02.05. 10.07.–20.08. 13.10.–24.10. 22.12.–06.01.
Hesse 14.04.–26.04. 28.07.–05.09. 20.10.–01.11. 22.12.–10.01.
Mecklenburg-Vorpommern 03.02.–15.02. 14.04.–23.04. 06.06.–10.06. 14.07.–23.08. 20.10.–25.10. 22.12.–02.01.
8
I. XXX
XXX
23.–25. EIB 02.–04. BE

20.–22. DA 29.–30. UL 01. UL
30. EIB 01.–04. EIB 03.–08. EIB
29. DA
30. DA
Access code is valid for 4 weeks
23.–24. UL
On re q u e s t
On re q u e s t
18.–19. DÜ 04.–05. UL 11.–12. DA
20. DÜ 13. DA
On re q u e s t
On re q u e s t
19. DA 11. BE
20. DA 12. BE
Dates at w w w.technische-sauberkeit.de
Dates at w w w.technische-sauberkeit.de
Dates at www.beuth-hochschule.de/qm
SCHOOL HOLIDAYS 2014 Winter Easter Pentecost Summer Fall Christmas

Lower Saxony 30.01.–31.01. 03.04.–22.04. 30.05./10.06. 31.07.–10.09. 27.10.–08.11. 22.12.–05.01.
Northrhine Westphalia 14.04.–26.04. 10.06. 07.07.–19.08. 06.10.–18.10. 22.12.–06.01.
Rhineland-Palatinate 11.04.–25.04. 28.07.–05.09. 20.10.–31.10. 22.12.–07.01.
Saarland 03.03.–08.03. 14.04.–26.04. 28.07.–06.09. 20.10.–31.10. 22.12.–07.01.
Saxony 17.02.–01.03. 18.04.–26.04. 30.05. 21.07.–29.08. 20.10.–31.10. 22.12.–03.01.
Saxony-Anhalt 01.02.–12.02. 14.04.–17.04. 30.05.–07.06. 21.07.–03.09. 27.10.–30.10. 22.12.–05.01.
Schleswig-Holstein 16.04.–02.05. 30.05. 14.07.–23.08. 13.10.–25.10. 22.12.–06.01.
Thuringia 17.02.–22.02. 19.04.–02.05. 30.05. 21.07.–29.08. 06.10.–18.10. 22.12.–03.01.
9
OPEN TRAININGS
VDA TRAININGS THROUGHOUT GERMANY
Open Trainings
VDA Trainings throughout Germany
We attach utmost importance to customer orien- Thanks to the cooperation between VDA and
tation. Deutsche Bahn you can travel in comfort and
safety to your training venue. Your special return
For this reason, you can find us in several loca- ticket costs 99.- € in second class and 159.- € in
tions throughout Germany. Our trainings take first class*.
place in selected hotels, where friendly personnel
will be available on location throughout your trai- After you have registered for training with us, our
ning to take care of all your needs. A varied lunch E-mail confirmation will be accompanied by the
menu, ample snack breaks and unlimited drinks Deutsche Bahn service number and keyword for
Your contact are available during training and are included in booking your train journey.
for open trainings: the price. Furthermore, you will also profit from
Teresa Müller-Ott special rates for rooms in our partner hotels. The conference rooms in our selected hotels are
modern and well-lit, creating an optimum atmo-
Phone: +49 30 897842-252 sphere for our trainings. In groups of comforta-
seminare@vda-qmc.de ble size, you will be acquiring knowledge from
practice for practice, and can engage actively in
group exercises. Our highly qualified instructors
mainly have a background in prestigious organiz-
ations and impart their well-founded specialist
knowledge for the advancement of your quality
management – no matter whether you belong
to a large or small organization, whether your
Berlin are a producer or supplier. Furthermore,
we school all our instructors in methodical
and social competence. To a large extent,
the training subject matter has also been
*Advance booking deadline developed by our instructors in the VDA
at least 3 days. Tied to a Eisenach QMC working groups.
Düsseldorf
certain train, and sale
subject unsold Exchange and You can find summarized information on our
refund before 1st day of validity instructors beginning on page 158.
15 €, excluded after 1st day Darmstadt
of validity.
Eibelstadt
Fully flexible tickets (not tied to a

certain train) are available
for a surcharge of 30 €. Ulm
10
INHOUSE TRAINING
VDA TRAINING DIRECTLY IN YOUR ORGANIZATION
In-house Training
VDA Training directly in your Organization
Of course we can provide all our trainings as Your advantages at a glance:

customized, affordable in-house trainings in your
organization. Our offer is valid worldwide, and ✚✚ Optimum time and cost control: no
also, additionally to the subjects listed in this pro- working hours lost, as there are no additional
gram, for further individual automotive-specific travel times; no travel or hotel costs for
quality management issues. participants.
✚✚ Flexible scheduling: Dates are
In-house trainings are an interesting offer for your scheduled to your wishes; rapid and flexible
organization, especially from an economic viewpoint. implementation of your in-house training.
With at least six participants, significant savings are ✚✚ Optimum transfer into practice: Your Your contact
possible compared to participation in open trainings. specific issues and day-to-day challenges can for inhouse training:
be taken into account and solutions can be Anne Sczuka
applied directly.
Know-how Transfer into Practice ✚✚ Individually designed qualification Phone: +49 30 897842-251
Implementation of automotive-specific action: You determine contents and duration inhouse@vda-qmc.de
standards of the training in order to meet the needs of
We have set ourselves the task of providing you your employees.
with VDA expert competence as optimally and ✚✚ Uniform qualification: A group of
actively as possible. So it is our primary interest employees are qualified to a uniform level of
to supplement our service offers with methods knowledge at the same time.
and techniques that holistically take your needs ✚✚ Strengthening of internal cooperation:
as customers into account. In addition to our Improvement of acceptance, communication
training services, you can now make use of and team spirit among employees through
highly qualified on-site support. cross-departmental groups of participants.
We offer you individual support from practice

We are happy to advise you and prepare an indi-
for practice. Our instructors, competent ex-
vidual offer according to your wishes. We will try
perts from automotive industry, guide and ad-
to take your preferences for any of our instructors
vise you. Let them support you in implemen-
into account.
ting the lessons learned. Of course we take
your preferences into account in selecting the
You can find summarized information on our inst-
instructors, in order to guarantee neutrality
ructors beginning on page 158.
and necessary prerequisites for an atmo
sphere of mutual trust.
11
E-LEARNING
VDA TRAININGS ONLINE
E-Learning
VDA Trainings Online
Time is in tight supply nowadays. Flexibility is in At present, our portfolio includes the trainings
demand. „Quality Management Basics“ (ID 1015) and „Ma-
turity Level Assurance for New Parts (ID 2703).
For this reason, there are more and more e-lear- Both trainings have been revised and brought up
ning services offered on the education market – to date. These programs are also available in Eng-
these are computer-based learning programs that lish.
are flexible in time and space and do not require
direct contact with an instructor. In the meantime, many of our customers have rea
lized the advantages of e-learning. Some large
A demo version of our For several years now, we also have been offering suppliers offer our trainings to their personnel via
e-learning trainings is available at web-based e-learning, and we are continually their own intranet. If you are also interested in
www.vda-qmc-learning.de. extending our portfolio. We make a point of only implementing our e-learning in your organization,
offering subjects for e-learning that contain basic please let us know!
knowledge one can learn on one’s own. Complex
subjects, where the instructor’s practical experi-
ence is indispensable for transferring knowledge,
will in future still be taught as classroom training.
ID 1015
With this so-called “blended learning” we can Quality Management Basics
combine the flexibility of electronic forms of lear- This basic knowledge is a must for every qua-
ning with the practical and social aspects of tradi- lity management beginner and also offers new
tional classroom trainings in optimum fashion. information for experienced quality managers
(see page 21)
ID 2703
Maturity Level Assurance for New Parts
Have the lights turned green? Learn about

the concept for cooperation and communica-
tion for joint quality management in the supply
chain (see page 134).
12
LICENCED PARTNERS
VDA TRAININGS IN THE WORLDWIDE NETWORK
Licenced Partner
VDA Trainings in the Worldwide Network
We also carry out our events abroad in coope- Additionally, our trainings and examinations have
ration with selected partners. Since last year we been conducted successfully on demand in other
have signed on several new prestigious providers, regions of the world. In this way, we can operate
so that licenced VDA trainings are now also con- in countries where so far there are no existing
ducted in Turkey and Thailand. partnerships, such as Tunisia, Malaysia, Korea,
Denmark and the Benelux countries. Of course,
In this way, we qualify to ISO/TS 16949, VDA 6.3 here too, participants receive a VDA QMC certi-
and other quality issues in many countries. ficate of attendance and/or VDA QMC certificate.
Our worldwide network of partners is subject to Your contact for VDA trainings in
continual review by VDA QMC which guaran- the worldwide network:
tees the same high level of quality the VDA QMC Raissa Nurislamova
offers. Thanks to our partners, we can offer you Phone: +49 30 897842-254
VDA trainings in the respective national language, nurislamova@vda-qmc.de
with qualified instructors at customary prices in
the region you need. We are happy to provide you perso-
Berlin Moscow nally with further information about
Qualification Qualification
Events Trainings our cooperation partners and to help
Publications Publications you get in touch with the relevant
VDA 6.x Oversight Office IATF
Oversight Office Task force contacts.
Working committees
Birmingham Pszczyna
Licenced partner
Licenced partner
Carquefou Banská Bystrica Beijing

Licenced partner
Licenced partner Qualification
Budapest Trainings
Turin Licenced partner Publications
Southfield, MI Licenced partner
Licenced partner
Ankara
Madrid Licenced partner
Macomb, MI Licenced partner
Licenced partner
Cisnadioara
Quinta do Anjo Prague Licenced partner
Miami, FL Licenced partner Licenced partner
Nagoya
Licenced partner Licenced partner
Timisoara
Licenced partner Bangkok
Licenced partner
Puebla Pune
Mumbai
Licenced partner
São Paulo East London

13
LICENCED PARTNERS
Licenced partners
You can find a list of all licenced

partners in Germany and abroad
on our homepage
www.vda-qmc.de
VDA QMC QUALITY MANAGEMENT ANFIA SERVICE S.R.L.

CENTER (BEIJING) CO., LTD. Turin, Italy
Beijing, China www.anfia.it
www.vdachina.com.cn
OOO „VDA-QMC RUS“ BFK MANAGEMENT

Moscow, Russia CONSULTING
www.vda-qmc.ru Timisoara, Romania
www.bfk.ro
AIAG – AUTOMOTIVE INDUSTRY CENTRAL JAPAN INDUSTRIES ASSOCIATION

ACTION GROUP (CHU SAN REN)
Southfield, MI, USA Nagoya, Japan
www.aiag.org www.chusanren.or.jp
14
LICENCED PARTNERS
CZECH SOCIETY FOR QUALITY EURO-SYMBIOSE

Prague, Czech Republic Carquefou, France
www.csq.cz www.euro-symbiose.fr
ENCONA (PTY) LTD. GERMAN AUTOMOTIVE BUSINESS

East London, South Africa CORPORATION
www.encona.co.za Miami, FL, USA
www.gab-corporation.com
ENCONA GERMAN AUTOMOTIVE BUSINESS

Macomb, MI, USA CORPORATION (ASIA) LTD.
www.encona-usa.com Bangkok, Thailand
www.gab-corporation.com
15
LICENCED PARTNERS
Licenced partners
IQA – INSTITUTO DA QUALIDADE QFD ENGINEERING CONSULTING

AUTOMOTIVA OFFICE LTD.
São Paulo, Brazil Budapest, Hungary
www.iqa.org.br www.qfd.hu
MBT DANISMANLIK SC WERNER SEEGER

Ankara, Turkey QUALITÄTSMANAGEMENT
www.mbtdanismanlik.com ROMANIA S.R.L.
isnadioara/Michelsberg, Romania
C
www.seeger-quality.ro
OPCO OPERATIONAL CONSULTING SERNAUTO – SPANISH ASSOCIATION OF

Quinta do Anjo, Portugal EQUIPMENTS AND COMPONENTS FOR THE
www.operational.pt AUTOMOTIVE INDUSTRY
Madrid, Spain · www.sernauto.es
16
LICENCED PARTNERS
You can find a list of all licenced

partners in Germany and abroad
on our homepage
www.vda-qmc.de
SMMT TÜV SÜD SOUTH ASIA

Birmingham, United Kingdom Mumbai, India
www.smmtoversight.co.uk www.tuv-sud.in
TEAM PREVENT UBF.B MANAGEMENT PVT. LTD.

Pszczyna, Poland Pune, India
www.teamprevent.pl www.ubfb.de
TQM SLOVAKIA S.R.O. VOLKSWAGEN INSTITUTO

Banská Bystrica, Slovakia Puebla, Mexico
www.tqm.sk www.volkswageninstituto.com
17
VDA QUALITY MANAGER AND
INTERNAL AUDITOR
(BASIC QUALIFICATION)
The basic training Quality Manager and Internal
Auditor teaches the sector-specific aspects of
quality work in the automotive sector, and is de-
signed for beginners in the wide-ranging subject
of “Quality Management”. The complete qualifica-
tion is structured in learning units (modules) and
thus enables the teaching of specific knowledge
in compact form.
✚✚ Module I: Quality Management Basics
✚✚ E-Learning: Quality Management Basics
✚✚ Module II: Automotive-specific Processes, Methods and

Tools
✚✚ Examination day for VDA QM Representative
✚✚ One-week Training: Qualification as VDA-QM

Representative
✚✚ Module III: Measuring, Evaluating and Improving
✚✚ Module IV: Auditor in the Automotive Industry
✚✚ Examination day for VDA QM Manager and Internal Auditor
✚✚ One-week Training: Further Qualification as VDA Quality

Manager and Internal Auditor
✚✚ Refresher: VDA Quality Manager and Internal Auditor

VDA QUALITY MANAGER AND INTERNAL AUDITOR
VDA Quality Manager and

Internal Auditor (Basic Qualification)
Automotive specific basic qualification

Qualification program with certificate:
VDA Quality Manager and Internal Auditor
All courses in this program Module I 3 days: Quality Management Basics

build upon each other and,
after successfully passing the
examination, lead to a E-Learning: Quality Management Basics One-week Training:
qualification with certificate.
Qualification
The separate Modules I to IV 3 days Automotive process as
conclude with a certificate of
Module II QM Methods and Tools VDA QM
Representative
participation and qualify for the
examination day for VDA Quality
Manager and Internal Auditor. xamination Day with certification:
E
optional
VDA QM Representative
The five modules can either
be booked individually or as a
Module III 3 days: Measuring, Evaluating and Improving
compact one-week training.
One-week Training:
* Certificates from other training
Module IV 3 days: Auditor in Automotive Industry Further Qualification
organizations may be accepted as VDA Quality
Manager and
Internal Auditor
xamination Day with certification:
E
Further specific
auditor training System auditor Product auditor Process auditor
ISO/TS VDA 6.1 VDA 6.2 VDA 6.4 VDA 6.5 VDA 6.3 VDA 6.7
For our for certified VDA
Quality Managers we now
also offer a refresher course Quality managers in automotive industry- Internal auditors are familiar with QM system
to keep you up to date: develop the process and customer-focussed QM and audit basics. This is the basis for the 1st/2nd
ID 1051 on page 31! system in their area of responsibility or with sup- Party Auditor ISO/TS 16949 and VDA 6.x qualifi-
pliers according to the requirements of the au- cation.
tomotive industry. They are able to interpret the
automotive standards specifically for their orga-
nization and implement them in an efficient ma-
nagement system.
20
E-LEARNING ✔
Module I: Quality Management Basics ID 1010
ID 1015
Automotive industry requirements are continually TARGET AUDIENCE The training begins at 9 a.m. on the
increasing, and customer requirements are beco- Automotive industry specialists and executives in first day and ends around 5 p.m. on
ming more and more specific due to increasing quality management who would like to assess the the last day.
product complexity of the products. In addition to internal QM system or that of suppliers (1st/2nd
excellent quality, the fulfilment of continuously ch- Party audits) as well as project managers and After completing the training you
anging customer needs is an important prerequi- personnel in improvement projects. will receive a VDA certificate of
site to be able to hold one’s own on the market. attendance.
This necessitates optimized customer-specific pro- COURSE PREREQUISITES
cesses. Technical or business management education, au-
tomotive experience
OBJECTIVE
In this training you will learn about the structure
and further development of management systems
in the automotive sector taking customer-specific
requirements into consideration. You will learn to
optimize the QM system and the continuous work-
flows in your company in order to contribute to E-Learning
quality-oriented corporate change.
CONTENTS DURATION ID FEE

✚✚ History of quality management and Access code is valid for 4 weeks
explanation of the basics Depends on your and then expires automatically.
✚✚ Process organization and management previous knowledge,
✚✚ Overview ISO and VDA standards speed of learning and 1015 200,– EUR
✚✚ Introduction to and further development of a number of completed
learning units.
management system
✚✚ Internal audits
✚✚ Structure and content of ISO/TS 19011
✚✚ Documentation of a management system
✚✚ Quality reports
✚✚ Legal aspects in the QM system The training fee includes the
relevant training documents as well
as the Technical Specification
DURATION VENUE DATES ID FEE
ISO/TS 16949, lunch and drinks
Berlin 28.–30.01.2014 1010/14-01 during training hours.
1.000,– EUR
3 days Ulm 02.–04.09.2014 1010/14-02
All fees exclusive of VAT
Inhouse by agreement
21
ID 1020 Module II: Automotive Specific Processes,

Methods and Tools
After having acquired the fundamentals of quality CONTENTS

management in “Quality Management Basics”, this ✚✚ Correlation between QM methods and quality
course will deal with the customer-specific orien- costs
tation of the QM system as well as the selection ✚✚ Overview and correlation between the VDA
and application of quality and automotive-specific standards
methods and tools. ✚✚ Product development – overview of Maturity
Level Assurance for New Parts
OBJECTIVE ✚✚ Overview of Design for Manufacturing and
To receive a comprehensive overview of success- Assembly (DFMA) methodology
ful method selection. The fields of application of ✚✚ Relevance and objectives in using Design of
established quality tools will be discussed in or- Experiments (DoE)
der to quickly and systematically find solutions for ✚✚ Overview over product and process FMEA
existing and future problems. ✚✚ Fields of application and relevance of Fault
Tree Analysis (FTA)
TARGET AUDIENCE ✚✚ Overview TRIZ – creative problem solving
All specialists who would like to further develop ✚✚ Background on Automotive SPICE®model and
their own sphere of action and/or that of their overview of main procedures
suppliers through the use of automotive specific ✚✚ Functional principles and benefit of the Quality
standards and systematic methods. Function Deployment (QFD) methodology
✚✚ Overview, legal background and main
The training begins at 9 a.m. on COURSE PREREQUISITES contents of Production Process and Product
the first day and ends around Technical or business management education, au- Approval VDA 2
5 p.m. on the last day. tomotive experience ✚✚ Overview over methods for robust process
design
After completing the training you ✚✚ 8D standardized process for handling
will receive a VDA certificate of customer complaints
attendance. ✚✚ Overview and main steps failure analysis
methodology
The training fee includes the
relevant training documents, lunch
and drinks during training hours.
Berlin 25.–27.02.2014 1020/14-01
Fee exclusive of VAT 1.000,– EUR
3 days Ulm 07.–09.10.2014 1020/14-02
22
CERTIFICATE ✔
VDA-QMB CARD ✔
DATABASE ENTRY ✔
Examination Day for VDA QM Representative ID 1021
COURSE PREREQUISITES QUALIFICATION CERTIFICATE The exam begins at 8 a.m. and

Completion of Modules I to II of the basic training After passing the written and oral tests you will ends around 4 p.m.
for VDA Quality Manager and Internal Auditor receive a VDA certificate with registered numbe-
ring as well as a corresponding auditor card and The examination fee includes the
VDA QMC database entry. For this card we need a examination documents, lunch and
digital passport photo in JPEG format in advance. drinks during training hours.
Repetition of the written exam only

DURATION VENUE DATES ID FEE is invoiced at 200.– EUR and of
Berlin 28.02.2014 1021/14-01 the oral exam only at 300.– EUR.
500,– EUR
1 day Ulm 10.10.2014 1021/14-02
23
ID 1022 One-week training:

Qualification as VDA QM Representative
This offer is specifically for people who want to CONTENTS

qualify for QM representative within the shortest Module I: Quality Management
possible time. In our selected hotels, the partici- Basics
pants can concentrate in peace on the subject Automotive industry reuirements are continually
over six consecutive days and take the respective increasing, and customer requirements are be
exam. coming more and more specific due to increasing
product complexity of the products. In addition
TARGET AUDIENCE to excellent quality, the fulfilment of continuously
Automotive industry specialists and executives in changing customer needs is an important prere-
quality management who would like to assess the quisite to be able to hold one’s own on the mar-
internal QM system or that of suppliers (1st/2nd ket. This necessitates optimized customer-specific
Party audits) as well as project managers and processes.
personnel in improvement projects and all speci-
alists who would like to further develop their own OBJECTIVE
and/or their suppliers’ scope through the deploy- In this training you will learn about the structure
ment of automotive-specific standards and syste- and further development of management systems
matic methods. in the automotive sector taking customer-speci-
fic requirements into consideration. You will learn
to optimize the QM system and the continuous
workflows in your company in order to contribute
to quality-oriented corporate change.
FOCUS AREAS
✚✚ History of quality management and
explanation of the basics
✚✚ Process organization and management
✚✚ Overview of the main ISO and VDA standards
✚✚ Introduction to and further development of a
management system
✚✚ Internal audits
✚✚ Audit process and content of ISO/TS 19011
✚✚ Documentation of a management system
✚✚ Quality reports
✚✚ Legal aspects in a QM system
24
CERTIFICATE ✔
VDA-QMB CARD ✔
DATABASE ENTRY ✔
ID 1022
Module II: Automotive Specific Processes, ✚✚ Overview of product and process FMEA
Methods and Tools ✚✚ Field of application and relevance of fault tree
After having acquired the fundamentals of quality analysis (FTA)
management in “Quality Management Basics”, this ✚✚ Overview TRIZ – creative problem solving
course will deal with the customer-specific orien- ✚✚ Background on Automotive SPICE® model
tation of the QM system as well as the selection and overview of main procedures
and application of quality and automotive-specific ✚✚ Basic functions and benefit of the quality
methods and tools. Function Deployment (QFD) Methodology
✚✚ Overview, legal background and main
OBJECTIVE contents of Production Process and Product
To receive a comprehensive overview of a suc- Approval VDA 2
cessful method selection. The fields of application ✚✚ Overview of methods for robust process
of established quality tools will be discussed in design The training begins at 10 a.m.
order to quickly and systematically find solutions ✚✚ 8D standardized process for handling on the first day and ends around
for existing and future problems. customer complaints 5 p.m. on the last day after the
✚✚ Overview and main steps in failure analysis exam.
FOCUS AREAS methodology
✚✚ Correlation between QM methods The training fee includes
and quality costs Examination day for VDA QM the training-specific
✚✚ Overview and correlation between Representative participant and examination
VDA standards The examination for VDA QM Representative is documents, the Technical
✚✚ Product development – overview of Maturity divided into two parts: a written and an oral exam. Specification ISO/TS 16949, lunch
Level Assurance for New Parts After passing the written and oral tests you will and drinks during training hours,
✚✚ Overview of Design for Manufacturing and receive a VDA certificate, a VDA QM Representa- five nights in a hotel including
Assembly (DFMA) methodology tive card and VDA QMC database entry. For this breakfast (Mon-Sat) as well as an
✚✚ Relevance and objectives of Design of card we need a digital passport photo in JPEG attractive supporting program.
Experiments (DoE) format in advance.
is invoiced at 200.– EUR and of
DURATION VENUE DATES ID FEE the oral exam only at 300.– EUR.
Eisenach 12.–17.05.2014 1022/14-01
2.800,– EUR All fees exclusive of VAT
6 days Eibelstadt 06.–11.10.2014 1022/14-02
25
ID 1030 Module III: Measuring, Evaluating and Improving
You will improve your knowledge of statistics in CONTENTS

order to analyze and evaluate results based on ✚✚ Quantitative and qualitative characteristics –
substantiated facts. You will get to know com- basics
mon statistical methods and how to estimate their ✚✚ Statistical methods in the organization
application possibilities. ✚✚ Basics of discrete and continual distributions
✚✚ Identification of statistical measures
OBJECTIVE ✚✚ Calculation examples for different distributions
To show how to align and evaluate processes as – range of variation
to effectiveness and efficiency. Furthermore, this ✚✚ Capable Production Processes (capability
qualification provides you with the competence to indices)
make decisions based on statistical data. ✚✚ Process control with quality control chart for
normally distributed characteristics
TARGET AUDIENCE ✚✚ Process control with quality control chart for
Specialists in all fields, quality specialists and countable characteristics and special cases
representatives, staff members from improvement ✚✚ Capability of measurement processes
teams. according to VDA 5 and Measurement
system analysis (MSA)
COURSE PREREQUISITES
The training begins at 9 a.m. on Technical or business training, automotive expe-
the first day and ends around rience
5 p.m. on the last day.
NOTE
After completing the training you Please bring a pocket calculator with statistical
will receive a VDA certificate functions and a notebook, in order to work on the
of attendance. exercises.

and drinks during training hours. Berlin 31.03.–02.04.2014 1030/14-01
1.000,– EUR
3 days Ulm 04.–06.11.2014 1030/14-02
Fee exclusive of VAT
26
Module IV: Auditor in the Automotive Industry ID 1040
In this Module, you will be introduced to the ISO CONTENTS

9001 basics and the ISO 19011 requirements, as ✚✚ Structure and content of ISO/TS 9001
well as the procedure for process-approach to ✚✚ Qualification criteria for auditors
planning and conducting internal audits. You will (ISO 19011)
learn to plan, conduct and assess management ✚✚ Interview techniques
systems appropriately using the automotive-spe- ✚✚ Audit simulation with coaching
cific approach. You will use the PDCA approach
for this You will be taught negotiation techniques COURSE PREREQUISITES
and how to motivate audit partners. Technical and/or managerial training, personal cha-
racteristics according to ISO 19011 (Section 7.2)
OBJECTIVE
With this qualification you will be able to prepare NOTE
and manage audit programs, to plan and conduct Accompanied by our experienced instructor from
internal audits, and to assess audit findings. You the automotive or supplier industry, the subject in- The training begins at 9 a.m. on
will learn negotiation techniques that you will be terview techniques will be introduced by a profes- the first day and ends around 5
able to use profitably in audits. sional coach with educational qualifications. p.m. on the last day.
TARGET AUDIENCE After completing the training you

Specialists in all fields, quality specialists and re- will receive a VDA certificate of
presentatives, staff members from improvement attendance.
teams.
Berlin 22.–24.04.2014 1040/14-01
1.200,– EUR Fee exclusive of VAT
3 days Ulm 02.–04.12.2014 1040/14-02
27
ID 1045 One-week training: Further Qualification as

This one-week training is the optimum supple- FOCUS AREAS

ment for all successful participants of the one- ✚✚ Quantitative and qualitative characteristics –
week training „Qualification as VDA QM Re- basics
presentative“. The six training days in our idyllic ✚✚ Statistical methods in the organization
conference hotels make for concentrated learning ✚✚ Basics of discrete and continual distributions
and lead to the exam for VDA Quality Manager. ✚✚ Identification of statistical measures
✚✚ Calculation examples for different
CONTENTS distributions – range of variation
Module III: Measuring, Evaluating and ✚✚ Capable Production Processes (capability
Improving indices)
You will improve your knowledge of statistics in ✚✚ Process control with quality control chart for
order to analyze and evaluate results based on normally distributed characteristics
substantiated facts. You will get to know common ✚✚ Process control with quality control chart for
statistical methods and how to estimate their ap- countable characteristics and special cases
plication possibilities. ✚✚ Capability of measurement processes
according to VDA 5 and measurement system
You will be shown how to align and evaluate analysis (MSA)
processes as to effectiveness and efficiency.
Furthermore, this qualification provides you with
the competence to make decisions based on sta-
tistical data.
28
CERTIFICATE ✔
AUDITOR CARD ✔
DATA BASE ENTRY ✔
ID 1045
Module IV: Examination day for VDA QM Manager

Auditor in the Automotive Industry and Internal Auditor
In this Module, you will be introduced to the ISO The examination for VDA QM Representative is
9001 basics and the ISO 19011 requirements, as divided into two parts: a written exam and an
well as the procedure for process-approach to oral exam. After passing the written and oral tests
planning and conducting internal audits. You will you will receive a VDA certificate, an auditor card
learn to plan, conduct and assess management and VDA QMC database entry. For this card we
systems appropriately using the automotive-spe- need a digital passport photo in JPEG format in
cific approach. You will use the PDCA approach advance.
for this You will be taught negotiation techniques
and how to motivate audit partners. COURSE PREREQUISITES
Technical or business management education,
OBJECTIVE automotive experience, personal characteristics
With this qualification you will be able to prepare according to ISO 19011 (clause 7.2), Comple- The training begins at 10 a.m.
and manage audit programs, to plan and conduct tion of Module I and II of the basic qualification on the first day and ends around
internal audits, and to assess audit findings. You as VDA Quality Manager and Internal Auditor or 5 p.m. on the last day after the
will learn negotiation techniques that you will be one-week training “Qualification as VDA QM Re- exam.
able to use profitably in audits. presentative”.
FOCUS AREAS NOTE relevant training and examination
✚✚ Structure and content of ISO 9001 For the exam, please bring a pocket calculator documents, lunch and drinks
✚✚ Qualification criteria for auditors (ISO 19011) with statistical functions, your training documents during training hours, five nights
✚✚ Interview techniques and the literature provided to you. in a hotel including breakfast
✚✚ Audit simulation with coaching (Mon-Sat) as well as an attractive
Accompanied by our experienced instructor from supporting program.
the automotive or supplier industry, the subject
interview techniques will be introduced by a pro- Repetition of the written exam only
fessional coach with educational qualifications. is invoiced at 200.– EUR and of
the oral exam only at 300.– EUR.
DURATION VENUE DATES ID FEE All fees exclusive of VAT

Eibelstadt 14.–19.07.2014 1045/14-01 3.000,– EUR
6 days
29
CERTIFICATE ✔
AUDITOR CARD ✔
DATA BASE ENTRY ✔
ID 1050 Examination Day for VDA Quality Managers
and Internal Auditor
COURSE PREREQUISITES QUALIFICATION CERTIFICATE

Technical or business management education, After passing the written and oral tests you will
automotive experience, personal characteristics receive a VDA certificate with a registered num-
according to ISO 19011 (clause 7.2), comple- ber as well as a corresponding auditor card and
tion of Module I and II of the basic qualification VDA QMC database entry. For this card we need
as VDA Quality Manager and Internal Auditor or a digital passport photo in JPEG format in ad-
The exam begins at 8 a.m. and one-week training “Qualification as VDA QM Re- vance.
ends around 4 p.m. presentative”.
NOTE
The examination fee includes the For the exam, please bring a pocket calculator
examination documents, lunch and with statistical functions, your training documents
drinks during training hours. from Modules I to IV and the literature provided
to you.
Berlin 25.04.2014 1050/14-01
All fees exclusive of VAT 500,– EUR
1 day Ulm 05.12.2014 1050/14-02
30
I. XXX
XXX
NEW
Refresher: VDA Quality Manager and Internal Auditor ID 1051
Auditors face challenges daily in their auditing Re-qualification serves to update knowledge and
practice and must be able to react flexibly and skills of the auditors according to current stan-
professionally to changes in statutory and custo- dards. Focus areas are the further development
mer requirements and company management. of the VDA standards and experience in practi-
The VDA standards represent the state of the cal application. Consolidation of the issues with
art for science and technology, requiring regular practical examples and group exercises.
further qualification regarding changes in the ISO
and VDA standards, among others. For this rea- TARGET AUDIENCE
son, we recommend participating in a refresher Certified VDA Quality Managers and Internal au-
course every 3 years. ditors
The competence of the quality managers and in- CONTENTS

ternal auditors is one of the decisive factors for ✚✚ New developments in the VDA volumes and
the successful implementation of a ISO 9001 (or the ISO standards
higher) QM system. The competence of the au- ✚✚ Implementation of process-approach in QM
ditors plays a decisive role in the orientation and systems
evaluation of one’s own QM system, as well as ✚✚ F urther development of the QM system The training begins at 9 a.m. on
throughout the supply chain. ✚✚ Exchange of experiences and group exercises the first day and ends around 5
p.m. on the last day.
None The training fee includes the
QUALIFICATION CERTIFICATE and drinks during training hours.
After passing the written test you will receive a
VDA qualification certificate. Repetition of the written exam is
invoiced at 200.– EUR

Technik 26.–27.06.2014 1051/14-01
750,– EUR
2 days Düsseldorf 04.–05.12.2014 1051/14-02
31
ISO/TS 16949
Undeniably, ISO/TS 16949 is the approach ac-

cepted worldwide for quality management in the
automotive sector, and is required by many manu-
facturers as evidence of a supplier’s quality capa-
bility. The following trainings impart the required
knowledge for their tasks to the relevant target
groups (executives, quality managers, auditors,
etc.)
✚✚ Qualification Course for prospective 1st/2nd Party Auditors

of ISO/TS 16949
✚✚ Examination Preparation for Prospective 1st/2nd Party

ISO/TS 16949 Auditors – Core Tools and Certification
Requirements
✚✚ Examination Day for 1st/2nd Party Auditors of ISO/TS

16949
✚✚ One-week Training: Qualification as 1st/2nd Party

ISO/TS 16949 Auditor
✚✚ Re-Qualification of 1st/2nd Party Auditors of ISO/TS 16949
✚✚ Qualification as 3rd Party ISO/TS 16949 Auditor
✚✚ ISO/TS 16949 Requirements: Workshop for Executives
✚✚ Implementation of ISO/TS 16949 in your Organization:

Practical Planning and Procedure
✚✚ ISO/TS 16949 Basics
✚✚ Development of Customer-specific QM System

Requirements on the Basis of ISO/TS 16949
ISO/TS 16949
1st/2nd Party ISO/TS 16949 Auditor
Prerequisites for qualification:

First qualification • Evidence of ISO 9001 knowledge
• At least 3 internal system audits or 6 audit days in the last 2 years
• At least 2 years professional experience in automotive industry
Qualification training ID 1104
optional Examination preparation Core Tools and certification rules ID 1100
Examination Day ID 1105
Certificate + Auditor Card + Database Entry
At least 6 internal At least 3 internal < 3 <internal

3 interne
Re-Qualification system audits in the system audits in the system audits in
System-Audits in the
last 3 years last 3 years last letzten
den 3 years3 Jahren
2 days training 3 days training

Re-Qualification ID 1110 Qualification ID 1104
Examination preparation Core Tools

optional
and certification requirements ID 1100
Examination Day ID 1105
Certificate + Auditor Card + Database Entry
34
ISO/TS 16949
Qualification course for prospective ID 1104

1st/2nd Party Auditors of ISO/TS 16949 (Training)
TARGET AUDIENCE COURSE PREREQUISITES

QM employees / representatives or internal / ex- ✚✚ Experience preparing and conducting audits
ternal system auditors with audit experience in is useful
the automotive industry and knowledge of ISO ✚✚ Knowledge of ISO 9001 is required
9001.
SPECIAL FEATURES
CONTENTS In order to reduce the theoretical load of the
✚✚ Process management in the Automotive course, we will send you the participant docu-
Industry ments and IATF literature (ISO/TS 16949 – Techni-
✚✚ The audit process cal Specification, Rules and IATF Auditor Guide) in
✚✚ Essential requirements of ISO/TS 16949 time for your personal preparation. Please study
✚✚ ISO/TS 16949 certification rules these documents independently and then bring
them along to the qualification course. The training begins at 9 a.m. on
The alternation between information and group the first day and ends around 5
and case study work makes it possible to expand QUALIFICATION CERTIFICATE p.m. on the last day.
and apply the knowledge in suitable learning If you complete this qualification course, you may
steps. apply for the VDA examination day for 1st/2nd After completing the training you
Party auditors of ISO/TS 16949. will receive a VDA certificate of
attendance.

Düsseldorf 21.–23.01.2014 1104/14-01 relevant training documents as well
as the IATF literature mentioned
Ulm 18.–20.03.2014 1104/14-02
above, lunch and drinks during
Darmstadt 06.–08.05.2014 1104/14-03 training hours.
1.200,– EUR
3 days Berlin 22.–24.07.2014 1104/14-04
Düsseldorf 16.–18.09.2014 1104/14-05
Darmstadt 18.–20.11.2014 1104/14-06
35
ISO/TS 16949
ID 1100 Examination Preparation for prospective

1st/2nd Party Auditors of ISO/TS 16949 –
Core Tools and Certification Requirements
A noticeable number of examinees answer ques- TARGET AUDIENCE

tions about MSA, SPC, FMEA and the Rules in- Prospective ISO/TS 1st/2nd Party auditors
correctly. These subjects are only marginally dealt
with in the courses. However, they are a prere- CONTENTS
quisite for the examination. There is also the fact ✚✚ Overview of ISO/TS 16949 requirements
that especially prospective auditors have trouble ✚✚ Core issues of ISO/TS 16949 certification
handling multiple-choice questions. rules
✚✚ In-depth knowledge of FMEA
Furthermore, knowledge about the Core Tools is ✚✚ Statistical capabilities
essential in practice in order to enable effective ✚✚ Quality control charts
conducting of audits. ✚✚ Process capabilities
✚✚ Capability of measurement processes
For a consolidating introduction as well as exer- according to VDA 5
cises in auditing Core Tools of the automotive in- ✚✚ MSA basics
The training begins at 9 a.m. on dustry, we recommend attending this preparation
the first day and ends around 5 course before the exam so that you can practice COURSE PREREQUISITES
p.m. on the last day. and consolidate all the acquired knowledge. Knowledge of ISO quality standards as well as
knowledge of automotive-specific methods
relevant training documents,
the relevant chapters from VDA
volume 4, VDA volume 5, lunch Düsseldorf 12.–13.02.2014 1100/14-01
Darmstadt 14.–15.05.2014 1100/14-02
750,– EUR
Fee exclusive of VAT 2 days Berlin 29.–30.10.2014 1100/14-03
Darmstadt 10.–11.12.2014 1100/14-04
36
ISO/TS 16949
CERTIFICATE ✔
AUDITOR CARD ✔
DATABASE ENTRY ✔
Examination Day for 1st/2nd Party Auditors ID 1105

of ISO/TS 16949
The examination day for certified 1st/2nd Party Participation in a VDA qualification course for
ISO/TS 16949 auditor offers participants a level 1st/2nd Party auditors of ISO/TS 16949 is also a
of qualification comparable to 3rd Party auditors. prerequisite for admission to the examination.
The certificate acquired by passing the exam is
issued in this form exclusively by the IATF mem- Please Note! On your registration please indi-
ber VDA QMC or by a recognized licenced partner cate which VDA qualification courses for 1st/2nd
The subjects of the examination cover the cont- Party auditors of ISO/TS 16949 you have already ➡ Application 1105 for
ents dealt with in the course, ISO/TS 16949 requi- completed! www.vda-qmc.de
rements, and in special cases manufacturer-spe- see „Aus- und Weiterbildung“/
cific requirements. Please also note the overview on page 34. „Antragsformulare“
TARGET AUDIENCE QUALIFICATION CERTIFICATE

Prospective 1st/2nd Party auditors of ISO/TS 16949 After passing the written and oral exams you will
that have taken part in the qualification course and receive a VDA certificate with registered num-
existing 1st/2nd Party auditors that have taken part bering as well as a corresponding auditor card
in the re-qualification course. and VDA QMC database entry. For this card we
need a digital passport photo in JPEG format in
COURSE PREREQUISITES advance.
Admission to the examination day takes place The exam begins at 8 a.m. and
after successful assessment of your registration ends around 4 p.m.
form.
The examination fee includes
✚✚ Evidence of ISO 9001 knowledge the review of application, the
✚✚ at least 3 internal system audits or examination documents, lunch and
6 audit days in the last 2 years drinks during training hours.
✚✚ at least 2 years professional experience in the
automotive industry Repetition of the written exam only
Düsseldorf 14.02.2014 1105/14-01 All fees exclusive of VAT
Darmstadt 16.05.2014 1105/14-02

500,– EUR
1 day Berlin 31.10.2014 1105/14-03
Darmstadt 12.12.2014 1105/14-04
37
ISO/TS 16949
ID 1120 One-week Training: Qualification for

1st/2nd Party Auditor of ISO/TS 16949
This one-week training enables you to achieve Examination preparation

qualification for 1st/2nd Party ISO/TS 16949 au- A noticeable number of examinees answer ques-
ditor within five days. The quiet and relaxed atmo- tions about MSA, SPC, FMEA and the Rules in-
sphere of the selected conference hotels creates correctly. These subjects are only marginally dealt
the best possible ambience for optimum prepara- with in the courses. However, they are a prere-
tion for the examination. quisite for the examination. There is also the fact
➡ Application form 1120 under that especially prospective auditors have trouble
www.vda-qmc.de TARGET AUDIENCE handling multiple-choice questions. Furthermore,
see „Aus- und Weiterbildung“/ QM employees/representatives or internal/exter- knowledge about the Core Tools is essential for
„Antragsformulare“ nal system auditors with audit experience in the practical experience in order to enable an effec-
automotive industry and knowledge of ISO 9001, tive execution of audits.
who want to achieve qualification for 1st/2nd
Party Auditor der ISO/TS 16949 within a week Focus areas
✚✚ ISO/TS 16949 requirements – in-depth
CONTENTS ✚✚ ISO/TS 16949 Rules – key aspects
Qualification training ✚✚ In-depth knowledge of FMEA
✚✚ Statistical capabilities
Focus areas ✚✚ Quality control charts
✚✚ Process management in the automotive ✚✚ Process capabilities
industry ✚✚ Capability of measurement processes after
✚✚ The audit process VDA 5
✚✚ ISO/TS 16949 requirements ✚✚ MSA basics
✚✚ ISO/TS 16949 certification rules
The alternation between information and group

and case study work makes it possible to expand
and apply the knowledge in suitable learning
steps.
38
ISO/TS 16949
CERTIFICATE ✔
AUDITOR CARD ✔
DATABASE ENTRY ✔
ID 1120
Examination Day SPECIAL FEATURES

The examination day for certified 1st/2nd Party In order to reduce the theoretical load of the
ISO/TS 16949 auditor offers participants a level course, we will send you the participant docu-
of qualification comparable to 3rd Party auditors. ments and IATF literature (ISO/TS 16949 – Techni-
The certificate acquired by passing the exam is cal Specification, Rules and IATF Auditor Guide) in The training begins at 10 a.m.
issued in this form exclusively by the IATF mem- time for your personal preparation. Please study on the first day and ends around
ber VDA QMC or by a recognized licenced partner these documents independently and then bring 5 p.m. on the last day after the
The subjects of the examination cover the cont- them along to the qualification course. exam.
ents dealt with in the course, ISO/TS 16949 requi-
rements, and in special cases manufacturer-spe- After passing the written and oral exams you will The training fee includes the
cific requirements. receive a VDA certificate with registered num- assessment of your application,
bering as well as a corresponding auditor card relevant training documents as well
COURSE PREREQUISITES and VDA QMC database entry. For this card we as the IATF literature mentioned
Admission to the examination day takes place af- need a digital passport photo in JPEG format in above, VDA Volume 5,
ter successful assessment of your application. advance. the relevant chapters from VDA
Volume 4, lunch and drinks during
✚✚ K nowledge of automotive-specific methods training hours, four nights in a
✚✚ Evidence of ISO 9001 knowledge hotel including breakfast (Mon-Fri)
✚✚ At least 3 internal system audits or as well as an attractive supporting
6 audit days in the last 2 years program.
✚✚ At least 2 years professional experience in
the automotive industry Repetition of the written exam only
Eisenach 25.–29.08.2014 1120/14-01 2.900,– EUR All fees exclusive of VAT

5 days
39
ISO/TS 16949
ID 1110 Re-Qualification of 1st/2nd Party Auditors

of ISO/TS 16949
Auditors face challenges daily in their auditing TARGET AUDIENCE

practice and must be able to react flexibly to ch- 1st/2nd Party auditors according to ISO/TS 16949
anges in certification requirements and company from the automotive manufacturer and supplier
management. Equally, the basic conditions spe- industry. In this way auditors can be sure that
cified by the certification requirements and re- they are up-to-date on the latest developments
gulations as well as findings from best practice and that they fulfil the prerequisites for re-quali-
➡ Application form 1110 under examples are constantly changing. 1st/2nd Party fication.
www.vda-qmc.de auditors are required to re-qualify every 3 years
see „Aus- und Weiterbildung“/ to maintain the certificate ISO/TS 16949. CONTENTS
„Antragsformulare“ ✚✚ Focus issues and crucial points in the
The competence of 1st/2nd Party auditors is also application of ISO/TS 16949, such as:
decisive for the implementation of the special ✚✚ Process management
requirements of ISO/TS 16949 and in each case ✚✚ Production control plan
must be adjusted to current status. The compe- ✚✚ Preventive and anticipatory maintenance
tence of the auditors plays a decisive role in the ✚✚ Monitoring and measuring processes
orientation and evaluation of one’s own QM sys- ✚✚ Continual improvement
tem as well as throughout the supply chain. ✚✚ Consolidation, exchange of experiences and
group exercises
Re-qualification serves to update knowledge and ✚✚ Basics and current requirements of ISO 19011
skills of the auditors to current standards. Key ✚✚ ISO/TS 16949 issues from the group of
aspects are current issues from certification pro- participants, which are perceived as difficult
cesses, updates on ISO/TS 16949 and the Rules, to implement
as well as typical issues that still show potential
for improvement in their implementation. Group
exercises with following intense discussions con-
solidate the knowledge on focus areas of ISO/
TS 16949 implementation. The dialogue with col-
leagues from other organizations creates synergy
effects.
40
ISO/TS 16949
CERTIFICATE ✔
AUDITOR CARD ✔
DATABASE ENTRY ✔
ID 1110

VDA certificate for 1st/2nd Party auditor ISO/TS After fulfilment of the prerequisites and success-
16949 and appropriate proof of conducted audits. ful participation, you will receive a VDA certificate
Please see also the overview on page 34. with registered numbering as well as the corres-
ponding auditor card and the database entry. For The training begins at 9 a.m. on
Admission to the examination day takes place this card we need a digital passport photo in JPEG the first day and ends around 5
after successful assessment of your registration format in advance. p.m. on the last day.
form. In individual cases, participation in the exa-
mination day may be necessary. The training fee includes
application processing, the relevant
training documents, lunch and
drinks during training hours.
Darmstadt 29.–30.01.2014 1110/14-01
Ulm 02.–03.04.2014 1110/14-02
Düsseldorf 30.–31.07.2014 1110/14-03 900,– EUR
2 days
Berlin 22.–23.10.2014 1110/14-04
Darmstadt 03.–04.12.2014 1110/14-05
41
ISO/TS 16949
CERTIFICATE ✔
AUDITOR CARD ✔
DATABASE ENTRY ✔
ID 1102 Qualification as 3rd Party ISO/TS 16949 Auditor –
Three-day qualification course with exam on day four
COURSE PREREQUISITES COURSE PREREQUISITES

Admission for this course can only be requested Admission to the examination day takes place
by an IATF recognized certification body. For de- after successful assessment of your registration
tails, see the qualification criteria for ISO/TS 16949 form.
3rd Party auditors according to the certification
requirements. These recognized certification bo- Applicants should make sure to send in complete
➡ Application form 1102 under dies have additional up-to-date information avai- documentation in order to avoid delays in regis-
www.vda-qmc.de lable. tration. Review of completeness rests with the
see „Aus- und Weiterbildung“/ certification bodies.
„Antragsformulare“ CONTENTS
This application form must be sent ✚✚ Process approach for auditors QUALIFICATION CERTIFICATE
to us via your certification body. ✚✚ Process identification and interaction After passing the written and oral tests you will
✚✚ Process performance and monitoring receive a VDA certificate with registered numbe-
✚✚ Requirements for stage 1 readiness review ring as well as a corresponding auditor card and
✚✚ Overview over requirements for automotive- IATF database entry. For this card we need a digi-
specific Core Tools FMEA, SPC and MSA tal passport photo in JPEG format in advance. This
✚✚ Customer-specific requirements certificate provides evidence of your qualification
The training begins at 9 a.m. on ✚✚ Audit planning as 3rd Party auditor for ISO/TS 16949 on the basis
the first day and ends around ✚✚ Requirements for stage 2 audit of the IATF requirements.
5 p.m. after the exam ✚✚ Nonconformity management
on the last day. ✚✚ Requirements for surveillance audits
✚✚ Requirements for recertificaiton audits
application review, relevant
documents, exam as well as issue
of auditor card and certificate, IATF 10.–13.03.2014 1102/14-01
database entry, lunch and drinks
10.–13.06.2014 1102/14-02
during training hours. Berlin 2.400,– EUR
4 days 08.–11.09.2014 1102/14-03
08.–11.12.2014 1102/14-04
42
ISO/TS 16949
ISO/TS 16949 Requirements: ID 1106

Workshop for Executives
More than ever, executives are required to de- CONTENTS

legate responsibility and decision competencies ✚✚ History of quality
efficiently and nevertheless to be adequately in- ✚✚ Basic understanding of processes
formed about company processes and develop- ✚✚ Process improvement
ments, without at the same time being an expert ✚✚ ISO/TS 16949 objectives The training begins at 9 a.m and
in every field of work. ✚✚ Basic requirements of ends around 5 p.m.
ISO/TS 16949
TARGET AUDIENCE ✚✚ Important requirements for the ISO/TS 16949 After completing the training you
Executives that are not auditors; Responsible certification process will receive a VDA certificate of
persons from all sectors such as production, de- ✚✚ General approach for the implementation of attendance.
velopment, purchasing etc. ISO/TS 16949
COURSE PREREQUISITES relevant training documents as
None well as IATF literature (ISO/TS
16949, the Rules, and IATF Auditor
Guide), lunch and drinks during
DURATION VENUE DATES ID FEE training hours.
by request 1106/14-01 450,– EUR
1 day Fee exclusive of VAT
43
ISO/TS 16949
ID 1107 Implementation of ISO/TS 16949 in your Organization:

Practical Planning and Procedure
Your company is preparing for certification accor- CONTENTS

ding to ISO/TS 16949 and is dealing with ques- ✚✚ H istory of quality management
The training begins at 9 a.m. on tions of content and strategic procedure. At the ✚✚ Benefit of defined processes and their
the first day and ends around 5 same time you want to prepare your employees influence on the performance of an
p.m. on the last day. from operational business practically for the com- organization
plete certification process and communicate to ✚✚ Aligning the organization’s processes with the
After completing the training you them how to live by it. customer
will receive a VDA certificate of ✚✚ Turtle method for process analysis
attendance. TARGET AUDIENCE ✚✚ ISO/TS 16949 requirements and examples
Automotive supplier employees who are involved for implementing the requirements in
The training fee includes the in planning and procedure for implementation of organizations
relevant training documents as ISO/TS 16949 in their own organization. ✚✚ Current contents Sanctioned Interpretations
well as IATF literature (ISO/TS (SI) and Frequently Asked Questions
16949, the Rules, and IATF Auditor COURSE PREREQUISITES ✚✚ ISO/TS 16949 Rules – basics
Guide), lunch and drinks during None
training hours.

by request 1107/14-01 750,– EUR
2 days
44
ISO/TS 16949
ISO/TS 16949 Basics ID 1111
ISO/TS 16949 (Quality management systems – TARGET AUDIENCE

Particular requirements for the application of ISO All interested personnel from the areas sales,
9001:2008 for automotive production and relevant purchasing, development, production and logi-
service part organizations) is the standard for au- stics
tomotive quality management systems accepted
worldwide. CONTENTS
✚✚ Process management basics
Apart from the general and unspecific require- ✚✚ Structure and content of ISO/TS 16949
ments of ISO 9001 for QM systems, ISO/TS 16949 ✚✚ Overview of ISO/TS 16949 requirements The training begins at 9 a.m and
defines the additional and/or supplementary au- ✚✚ Customer-specific requirements ends around 5 p.m.
tomotive requirements. ISO/TS 16949 certification supplementary to ISO/TS 16949
is one of the basic preconditions for acceptance ✚✚ Basic requirements for ISO/TS 16949 After completing the training you
among the ranks of automotive suppliers, or the certification procedure will receive a VDA certificate of
relevant supply chain. attendance.
This training provides the basics for sufficient None The examination fee includes
information on applicability, contents and imple- the examination documents, the
mentation of ISO/TS 16949. Technical Specification ISO/TS
16949, lunch and drinks during
training hours.
Darmstadt 18.03.2014 1111/14-01 Fee exclusive of VAT

450,– EUR
1 day Berlin 28.10.2014 1111/14-02
45
ISO/TS 16949
ID 1112 Development of Customer-specific

QM System Requirements on the Basis of ISO/TS 16949
ISO/TS 16949 (Quality management systems – CONTENTS:

Particular requirements for the application of ISO ✚✚ Overview of relevant automotive bodies of
9001:2008 for automotive production and relevant rules
service part organizations) is the standard for au- ✚✚ Overview of customer-specific requirements
tomotive quality management systems accepted in connection with ISO/TS 16949
worldwide. ✚✚ S tructure and contents of the VDA standard
✚✚ Procedure for implementing the VDA standard
The increasing number of documents and ✚✚ Consolidation of the issues with practical
non-standard structure of customer requirements examples and group exercises
related to ISO/TS 16949 confronts the whole sup-
ply chain with different and increasingly complex COURSE PREREQUISITES
as well as resource-intensive tasks. ✚✚ Good knowledge of ISO/TS 16949 basic
requirements
This training aims to establish clarity in creating an ✚✚ Experience and knowledge of handling
The training begins at 9 a.m and organization’s own supplementary requirements OEM-specific requirements (especially
ends around 5 p.m. ISO/TS 16949. The VDA standard „Development Volkswagen AG, BMW AG and Daimler AG)
of Customer-specific QM System Requirements ✚✚ General basic knowledge of the VDA volumes
After completing the training you on the Basis of ISO/TS 16949“ provides the is advantageous
will receive a VDA certificate of necessary basis. Furthermore, solutions for appli- ✚✚ Participation in VDA training
attendance. cability and interpretation of individual content of „ISO/TS 16949 Basics“ is recommended
the VDA volume are presented.
relevant training documents, the TARGET AUDIENCE
VDA Volume „Development of Quality managers, quality engineers, purchasing
Customer-specific QM System personnel with quality-relevant tasks, supplier
Requirements on the Basis of ISO/ management personnel and all interested auto-
TS 16949”, lunch and drinks during motive personnel.
training hours.

Darmstadt 04.09.2014 1112/14-01 450,– EUR
1 day
46
Audit Standards VDA 6.x
Different types of audits are conducted, e. g.,

product process and system audits, and are in-
dispensable indicators for the implementation of
requirements in an organization This is especially
true for internal audits, supplier audits and also
for the system audit by certification bodies. The
VDA 6 standards determine the application and
implementation of the various types of audits for
the different types of application.
In the following are listed trainings that provide

the relevant target groups (executives, qua-
lity managers, auditors etc.) with the necessary
knowledge for their tasks.
✚✚ VDA 6 – Basics for Quality Audits
✚✚ VDA 6.1 – Qualification for 1st/2nd/3rd Party Auditor
✚✚ VDA 6.3 – Qualification for Process Auditor
✚✚ VDA 6.5 – Qualification for Product Auditor
✚✚ VDA 6.7 – Qualification for Process Auditor Unit Production

and Job Shop Production
✚✚ Requalification of 2nd/3rd Party Auditors VDA 6.1, VDA 6.2

and VDA 6.4
AUDIT STANDARDS VDA 6.X
Audit Standards VDA 6.x
Series Production Service Shop Production
Rules VDA 6
System VDA 6.1 VDA 6.2 VDA 6.4
Process VDA 6.3 VDA 6.7
Product VDA 6.5
50
VDA 6 – Basics for Quality Audits ID 1200

Certification requirements for VDA 6.1, VDA 6.2
and VDA 6.4
VDA Volume 6 is the basis for all system audits CONTENTS

according to the VDA standards VDA 6.1, 6.2 and ✚✚ Introduction to the standards VDA 6.1,
6.4. Based on the requirements of ISO 17021 and VDA 6.2 and VDA 6.4
ISO 19011, especially the advanced requirements ✚✚ Basic knowledge for the application of VDA 6
for 2nd and 3rd Party audits are described. The ✚✚ Contents of VDA Volume 6,
compliance with these requirements is mandatory ✚✚ Scope of the standards
for certification bodies. ✚✚ Certification process incl. calculation of audit
days The training begins at 9 a.m and
TARGET AUDIENCE ✚✚ Nonconformity management ends around 5 p.m.
Veto representatives, certification auditors and ✚✚ Auditor qualification
staff members of Certification Bodies involved ✚✚ Examples for consolidating knowledge After completing the training you
in the certification process, executives, quality will receive a VDA certificate of
representatives and employees of organizations COURSE PREREQUISITES attendance.
who would like to acquire an overview over cer- Familiarity with VDA 6.x standards is advanta
tification according to VDA 6.1, 6.2 or 6.4 or are geous. The training fee includes the
planning certification. relevant training documents as
well as VDA Volume 6, lunch and
by request 1200/14-01 450,– EUR Fee exclusive of VAT

1 day
51
ID 1201 VDA 6.1 – Qualification for

1st/2nd/3rd Party Auditor (Training)
Knowledge about a product and its quality is TARGET AUDIENCE

helpful in certifying or auditing and evaluating a Participants from automotive industry, vehicle and
QM system. The interactions between product, component manufacturers responsible for con-
process and system can lead to sector-specific ducting QM system audits in their own organiz-
adjustment of the QM system. VDA volume 6.1 ation and of implementing additional international
connects the ISO 9000 family to the requirements QM requirements and making sure they are ef-
of the automotive industry. The further develop- fective.
ment of the family of standards and of the indust-
ry-specific knowledge is concisely described. QUALIFICATION CERTIFICATE
After completing this training and passing the
CONTENTS written test you will be awarded a VDA qualifica-
✚✚ Process management basics tion certificate “1st Party Auditor”.
✚✚ Explanation of the audit process
✚✚ Six U-elements, the Z1 element “corporate
The training begins at 9 a.m. on strategy”
the first day and ends around 5 ✚✚ Sixteen P-elements, focus on:
p.m. on the last day. ✚✚ Contract review
✚✚ Development of products and processes
The training fee includes the ✚✚ Purchasing
relevant training documents, VDA ✚✚ Detailed information about every element
Volume 6.1, for prospective 2nd and the corresponding questions with
and 3rd Party auditors the VDA requirements and commentary.
Volume 6 relevant to the exam, ✚✚ Commentary on DIN EN ISO 9001.
lunch and drinks during training ✚✚ Scoring
hours. ✚✚ Fulfilment degree and classification
✚✚ Results of presentations and discussion of
Repetition of the written exam is examples for consolidation of knowledge

Düsseldorf 03.–05.06.2014 1201/14-01 1.100,– EUR
3 days
52
CERTIFICATE ✔
AUDITOR CARD ✔
DATABASE ENTRY ✔
VDA 6.1 – Examination Day for 2nd/3rd Party Auditor ID 1202
COURSE PREREQUISITES After passing the written and oral exams you will
Admission to the examination day takes place receive a VDA certificate with registered numbe-
after successful assessment of your registration ring as well as a corresponding auditor card and
form. The exact prerequisites can be found in the VDA QMC database entry. For this card we need a
current VDA volume 6. Participation in the “Qua- digital passport photo in JPEG format in advance.
lification for 1st/2nd/3rd Party Auditor VDA 6.1” is ➡ Application form 1202
necessary. www.vda-qmc.de
see „Aus- und Weiterbildung“/
SPECIAL FEATURES „Antragsformulare“
Registration for the course only by your organiz-
ation’s management (for 2nd Party auditors)or by The exam begins at 8 a.m. and
your certification body (for 3rd Party auditors). ends around 5 p.m.
QUALIFICATION CERTIFICATE The examination fee includes

the review of application, the
examination documents, lunch and
Düsseldorf 06.06.2014 1202/14-01 500,– EUR drinks during training hours.
1 day
53
ID 1301 VDA 6.2 – Qualification for

1st/2nd/3rd Party Auditor (Training)
The VDA 6.2 standard builds upon the ISO 9001 CONTENTS
and fulfils a requirement similar to ISO/TS 16949 ✚✚ Process management basics
for the service providers of the automotive ✚✚ Explanation of the audit process
industry. ✚✚ Overview of relevant certification
The training begins at 9 a.m. on requirements from VDA 6
the first day and ends around TARGET AUDIENCE ✚✚ Structure and architecture of VDA 6.2
5 p.m. on the last day. Trained auditors of the automotive industry with ✚✚ Process model and evaluation
knowledge of ISO 9001 and experience in the ser- ✚✚ Connection to ISO/TS 16949
The training fee includes the vice industry; 1st/2nd/3rd Party auditors; QM ex- ✚✚ Possible OEM requirements for service
relevant training documents, VDA perts; employees and executives from the entire providers
Volume 6.2, for prospective 2nd automotive industry (such as car dealers, parts ✚✚ Contents are consolidated with case studies
and 3rd Party auditors the VDA and sales centers, spare part and accessory dea- and group work
Volume 6 relevant to the exam, lers, logistics providers, consulting engineers and
lunch and drinks during other service companies) QUALIFICATION CERTIFICATE
training hours. After completing this training and passing the
written test you will be awarded a VDA qualifi
Repetition of the written exam is cation certificate “1st Party Auditor”.

Darmstadt 14.–16.10.2014 1301/14-01 1.100,– EUR
3 days
54
CERTIFICATE ✔
AUDITOR CARD ✔
DATABASE ENTRY ✔
VDA 6.2 – Examination Day for 2nd/3rd Party Auditor ID 1302

Admission to the examination day takes place After passing the written and oral exams you will
after successful assessment of your registration receive a VDA certificate with registered num-
form. The exact prerequisites can be found in the bering as well as a corresponding auditor card
current VDA volume 6. Participation in the “Quali- and VDA QMC database entry. For this card we
fication for 1st/2nd/3rd Party Auditor VDA 6.2” is need a digital passport photo in JPEG format in ➡ Application form 1302 under
necessary. advance. www.vda-qmc.de
see „Aus- und Weiterbildung“/
SPECIAL FEATURES „Antragsformulare“
Registration for the course only by management
of your organization (for 2nd Party auditors) or by The exam begins at 8 a.m. and
your certification body (for 3rd Party auditors). ends around 4 p.m.

Darmstadt 17.10.2014 1302/14-01 500,– EUR examination documents, lunch and
1 day drinks during training hours.

55
Vo
VDA 6.3 – Qualification as Process Auditor

(2nd completely revised edition 2010)

Internal Process Auditor • Basic knowledge quality management
• At least 3 years industrial experience, of which at least
1 year in quality and / or process management
Module A ID 1402 General Basics for Process Auditors
Module B I ID 1407 Process audit – Series production
Qualification Certificate

• well-founded knowledge of quality and process management
Process Auditor • evidence of auditor qualification
in the Supply Chain • At least 5 years industrial experience, of which at least
2 years in quality and / or process management
Module A ID 1402
General basics
for Process Auditors
Module E ID 1410
Module B II ID 1405
Process Audit Qualification as
Product Life Cycle Certified
Process Auditor
VDA 6.3
QUALIFICATION MATRIX FOR Module C ID 1408
PROCESS AUDITOR VDA 6.3 Examination day for
ON THE BASIS OF SUPPLY Certified Process Auditor
CHAIN PROCESSES
Certificate + auditor card + database entry
56
Ausbildung:
In 2010, the established audit standard VDA 6.3 so that weaknesses in the workflow processes
(1998 edition) was completely revised by the VDA and their interfaces can be detected and correc-
working group 6.3. tion action and opportunities for improvement
can be determined.
The objectives were reorganization, focussing
and adjustment of the process audit to the new At the same time, the previous standard questi-
requirements. Here it was necessary to analyze onnaire serves as the basis for the revision of the
business processes in the supply chain, in pro- former VDA 6.3 (1998 edition).
duct development and manufacturing processes
incoming order order placing SOP

quotation – product/ supplier
process pre-selection product/process serial after
process - analysis of development production sales
(contract review) design potential
P1
Correlation
of questions P2
P3
P4
P5
P6
P7
P1: Analysis of potential

P2: Project management
P3: Planning of product and process design and development
P4: Realization of product and process design and development
P5: Supplier management
P6: Process analysis/production
P7: Customer service, customer satisfaction, service
57
CERTIFICATE ✔
AUDITOR CARD ✔
DATABASE ENTRY ✔
ID 1400 Renewal of the Qualification
„Certified Process Auditor VDA 6.3“

Certified Process Auditors VDA 6.3 After acceptance of your application, a new VDA
certificate with registered numbering and a cor-
PREREQUISITE FOR RENEWAL OF QUALIFI- responding auditor card are issued, as well as the
➡ Application form 1400 under CATION VDA QMC database entry.
www.vda-qmc.de unter ✚✚ Renewal applications must be filed before
see „Aus- und Weiterbildung“/ expiration of validity. Certificate and auditor card are valid for three
„Antragsformulare“ ✚✚ Evidence of auditor experience*: years. A new certificate and a new auditor card
Evidence of at least five process audits are issued on application, if the following pre
The administrative fee includes the during validity period. These must include requisites are fulfilled.
review of application, issue and at least once auditing the process elements
sending of a new VDA certificate, P2-P7. The stated audits must be confirmed
FEE
a new auditor card as well as the by management or the head of quality
VDA database entry. management. 150,- EUR
✚✚ Evidence of further qualification in QM:
Fee exclusive of VAT Evidence of at least one further qualification in
quality management. Participation, e. g., in a
VDA quality management symposium may be
accepted in this case.
for renewal of At least 5 process audits in the last

3 years; These must include at least Less than 5 process audits
audit qualification
one audit of process elements P2–P7
* In case required auditor Module G ID 1412

experience cannot be proven, Competence Training for
participation in a VDA 6.3 upgrade Certified Process Auditors
qualification “VDA 6.3 – Module
G – Compentence Training for
Certified Process Auditors” (ID
1412) is necessary for renewal of Certificate + auditor card + database entry
VDA 6.3.
58
VDA 6.3 – Module A – ID 1402

General Basics for Process Auditors
On the basis of the process approach and the CONTENTS

respective customer-specific requirements, this ✚✚ Connection to other requirements from
two-day training teaches you the basics for pro- ISO 9001, ISO/TS 16949 etc.
cess auditors according to VDA 6.3. ✚✚ Overview: 3 different types of audits and
explanation of differences
The introduction to the basics of auditing ✚✚ Overview: contents of individual VDA 6.3
techniques includes general requirements, me- chapters
thods, principles and risk analysis. ✚✚ Introduction to process approach for risk
analysis according to the Turtle model
These general basics enable you to understand ✚✚ Audit process from the audit program to the
correlations and apply and implement the neces- completion of the audit
sary sequences in process audits correctly. ✚✚ Planning and conducting a process audit
✚✚ Evaluation scheme of the process audit The training begins at 9 a.m. on
COURSE PREREQUISITES ✚✚ Interview techniques for auditors the first day and ends around 5
Basic knowledge QM; Industrial experience pre- ✚✚ Communication, ethics and code of conduct p.m. on the last day.
ferably in automotive production organizations for process auditors
These training steps lead you through the basic relevant training documents as
requirements and enable you to apply a holistic well as the VDA Volume 6.3, the
approach in automotive industry. VDA Excel tool for evaluating and
documenting results, lunch and
QUALIFICATION CERTIFICATE drinks during training hours.

Ulm 21.-22.01.2014 1402/14-01
Berlin 07.-08.04.2014 1402/14-02
800,– EUR
2 days Darmstadt 22.-23.07.2014 1402/14-03
Düsseldorf 07.-08.10.2014 1402/14-04
59
ID 1407 VDA 6.3 – Module B I –

Process Audit – Serial Production
On the basis of the process approach and the CONTENTS

respective customer requirements, this one-and- ✚✚ Short recap of the essential contents of VDA
a-half-day training teaches you the application of 6.3 Module A
the VDA 6.3 questionnaire in serial production P5 ✚✚ Contents of process element 5 – supplier
– P7 on the basis of interpretations and practical management
examples.. ✚✚ Contents of process element 6 – process
analysis production
We aim to enable you to apply process audits th- ✚✚ Contents of process element 7 – customer
roughout the production chain, including aftersa- service
les, to identify risks and determine potential. ✚✚ Overview of contents of VDA Volume Field
Failure Analysis
COURSE PREREQUISITES ✚✚ Correlation and evaluation of audit findings
The training begins at 2 p.m. on Completion of Module A;. Basic QM knowledge; ✚✚ Audit report, documentation and completion
the first day and ends around 5 Industrial experience, preferably in automotive ✚✚ Explanation of current SI’s and FAQ’s
p.m. on the last day. producing organizations
These insights are applied to correction, stabiliz-
The training fee includes the ation and optimization of processes and are de-
relevant training documents as veloped in the exercises and examples.
well as the VDA Volume 6.3, the
VDA Excel tool for evaluating and QUALIFICATION CERTIFICATE
documenting results, lunch and After passing the written test you will receive a
drinks during training hours. VDA qualification certificate.
Repetition of the written exam is

Darmstadt 28.–29.04.2014 1407/14-01
All fees exclusive of VAT 600,– EUR
1½ days Ulm 20.–21.10.2014 1407/14-02
60
VDA 6.3 – Module B II – ID 1405

Process Audit – Product Life Cycle
On the basis of the process approach and the ✚✚ Contents of process element 4 –
respective customer requirements, this three-day product and process development realization
training teaches you the application of the VDA ✚✚ Contents of process element 5 –
6.3 questionnaire throughout the supply chain P1 supplier management
– P7 on the basis of interpretations and practical ✚✚ Contents of process element 6 –
examples. process analysis production
✚✚ Contents of process element 7 –
We aim to enable you to use the process audit to customer service
identify prospective risks and potentials through ✚✚ Overview of contents of VDA Volume Field
out the supply chain. Failure Analysis
✚✚ Correlation and evaluation of audit findings
COURSE PREREQUISITES ✚✚ Audit report, documentation and completion
Completion of Module A;. Well-founded QM ✚✚ Contents of process element 1 – The training begins at 9 a.m. on
knowledge; Industrial experience, preferably in potential analysis the first day and ends around 5
automotive producing organizations ✚✚ Explanation of current SI’s and FAQ’s p.m. on the last day.
CONTENTS These insights are applied to correction, stabiliza- The training fee includes the
✚✚ Short recap of the essential contents of VDA tion and optimization of processes and developed relevant training documents as
6.3 Module A in the exercises and examples. The aim is to en- well as the VDA Volume 6.3, the
✚✚ Contents of process element 2 – sure robust evaluation. VDA Excel tool for evaluating and
project management documenting results, lunch and
✚✚ Contents of process element 3 – QUALIFICATION CERTIFICATE drinks during training hours.
product and process development planning After passing the written test you will receive a

Ulm 25.-27.02.2014 1405/14-01
Düsseldorf 20.-22.05.2014 1405/14-02

1.100,– EUR
3 days Darmstadt 26.-28.08.2014 1405/14-03
Düsseldorf 18.-20.11.2014 1405/14-04
61
CERTIFICATE ✔
AUDITOR CARD ✔
DATABASE ENTRY ✔
ID 1408 VDA 6.3 – Module C – Examination Day for
Certified Process Auditor

Process auditors VDA 6.3 in product life cycle After passing the written and oral exams you will
receive a VDA certificate with registered numbe-
COURSE PREREQUISITES ring as well as a corresponding auditor card and
➡ Application form 1408 under Admission to the examination day takes place VDA QMC database entry. For this card we need a
www.vda-qmc.de after successful assessment of your registration digital passport photo in JPEG format in advance.
see „Aus- und Weiterbildung“/ form.
„Antragsformulare“
Evidence of successful completion of Module A
and Module B II or Module D is required for the
admission to the examination, or evidence of audi-
The exam begins at 8 a.m. and tor qualification as well as at least 5 years indust-
ends around 4 p.m. rial experience, of which 2 years at least QM.

examination documents, lunch and Ulm 28.03.2014 1408/14-01
Düsseldorf 06.06.2014 1408/14-02
500,– EUR
Repetition of the written exam only 1 day Darmstadt 26.09.2014 1408/14-03
Düsseldorf 12.12.2014 1408/14-04
62
NEW
VDA 6.3 – Module G – Competence Training ID 1412
for Process Auditors
This workshop gives you the opportunity to con- CONTENTS

solidate yuóur competence as process auditor, ✚✚ Recap of contents of individual chapters of
to exchange your experiences from day to day VDA 6.3
practice and to further develop your application ✚✚ Risk analysis with Turtle model
skills. ✚✚ ISO 19011 guideline for auditing management
systems
After successful completion of process auditor ✚✚ The individual steps of an audit as a process
training VDA 6.3, the question arises how to con- ✚✚ Interview techniques for audits auditors
tinually further develop auditor competence. In ✚✚ Refresher on process elements 1 to 7
practice; now and again you will be confronted (Potential analysis, project management,
with audit situations in which you may be uncer- planning and realization of product and
tain about how to handle the suitable evaluation process development, supplier management,
of requirements. This workshop affords the op- process analysis, production and customer
portunity to discuss such situations from auditor service)
practice with other participants and an expert ✚✚ Overview of contents of VDA Volume Field
and to determine appropriateness and application Failure Analysis The training begins at 9 a.m. on
of requirements. You will increase your self-as- ✚✚ Audit report, documentation and completion the first day and ends around 5
surance in applying process audits and receive ✚✚ Audit report, documentation and completion p.m. on the last day.
input for further personal development.. ✚✚ Explanation of current SI’s and FAQ’s
TARGET AUDIENCE QUALIFICATION CERTIFICATE relevant training documents, lunch
Certified Process Auditors After passing the written test you will receive a and drinks during training hours.
VDA qualification certificate.
Darmstadt 19.–20.02.2014 1412/14-01 All fees exclusive of VAT
Ulm 13.–14.05.2014 1412/14-02

800,– EUR
2 days Düsseldorf 19.–20.08.2014 1412/14-03
Berlin 04.–05.11.2014 1412/14-04
63
AUDIT STANDARDS 6.x
ID 1410 One-week training:

VDA 6.3 Module E – Qualification as Process-Auditor
Product Life Cycle with certified examination
This offer is designed for people who want to The following focus areas are included, and are
achieve qualification as a certified process auditor discussed using practical examples:
VDA 6.3 within the shortest time possible.
✚✚ Correlation to other requirements from ISO
In the pleasant environment of the conference ho- 9001, ISO/TS 16949 etc.
➡ Application form 1410 under tel you can acquire the necessary knowledge and ✚✚ Overview over the 3 different types of audits
www.vda-qmc.de take the exam in 5 days. and explanation of differences
see „Aus- und Weiterbildung“/ ✚✚ Overview of the contents of individual VDA 6.3
„Antragsformulare“ CONTENTS chapters
VDA 6.3 – Module A – General Basics for ✚✚ Introduction to process approach for risk
Process Auditors analysis according to the Turtle model
On the basis of the process approach and the ✚✚ Audit process from audit program to
respective customer requirements, this training completion of the audit
teaches you the basics for process auditors ac- ✚✚ Planning and conducting a process audit
cording to VDA 6.3. ✚✚ Evaluation scheme of the process audit
✚✚ Interview techniques for auditors
The introduction to the basics of auditing ✚✚ Communication, ethics and code of conduct
techniques includes general requirements, me- for process auditors
thods, principles and risk analysis.
These training steps lead you through the basic
These general basics enable you to understand requirements for process audits and enable you
correlations and apply and implement the neces- to apply a holistic approach in automotive indus-
sary sequences of a process audit correctly. try.
VDA 6.3 – Module BII – Process Audit –

Product Life Cycle
On the basis of the process approach and the
respective customer requirements, this training
teaches you to apply the VDA 6.3 questionnaire
throughout the supply chain P1-P7 with the aid of
interpretations and practical examples.
64
AUDIT STANDARDS 6.x
CERTIFICATE ✔
AUDITOR CARD ✔
DATABASE ENTRY ✔
ID 1410
We aim to enable you to use the process audit to These insights are applied to correction, stabiliza-
identify prospective risks and potentials through tion and optimization of processes and developed
out the supply chain. The following focus areas in the exercises and examples. The aim is to en-
are included, and are discussed using practical sure robust evaluation.
examples:
VDA 6.3 – Module C – Examination Day
✚✚ Short recap of essential contents of for Certified Process Auditor
VDA 6.3 Module A The VDA 6.3 process auditor examination is in two
✚✚ Contents of process element 2 – parts: a written and an oral exam. After passing
Project management the complete exam, you will receive a VDA cer- The training begins at 10 a.m.
✚✚ Contents of process element 3 – tificate, the auditor card and an entry in the VDA on the first day and ends around
product and process development planning QMC database. For this card we need a digital 5 p.m. on the last day after the
✚✚ Contents of process element 4 – passport photo in JPEG format in advance. exam.
product and process development realization
✚✚ Contents of process element 5 – COURSE PREREQUISITES The training fee includes the
supplier management Admission to the examination day takes place training-specific participant and
✚✚ Contents of process element 6 – after successful assessment of your registration examination documents, VDA
process analysis production form. Volume 6.3, the VDA Excel tool
✚✚ Contents of process element 7 – for evaluating and documenting
customer service Prerequisite for admission to the examination: evi- results, lunch and drinks during
✚✚ Overview of contents of VDA Volume Field dence of auditor qualification as well as at least training hours, four nights in a
Failure Analysis 5 years industrial experience, of which 2 years in hotel including breakfast (Mon-Fri)
✚✚ Audit report, documentation and completion QM. as well as an attractive supporting
✚✚ Audit report, documentation and completion program.
✚✚ Contents of process element 1 –
potential analysis Repetition of the written exam only
✚✚ Explanation of current SI’s and FAQ’s is invoiced at 200.– EUR and of

Eibelstadt 05.-09.05.2014 1410/14-01
Eisenach 14.-18.07.2014 1410/14-02 2.800,– EUR

5 days
Eisenach 15.-19.09.2014 1410/14-03
65
AUDIT STANDARDS 6.x
ID 1511 VDA 6.4 – Qualification as 1st/2nd/3rd Party Auditor

(Training)
VDA volume 6.4 contains the ISO 9001 require- TARGET AUDIENCE
ments and is structured in a way to clearly portray Auditors, QM personnel and executives from the
the further or concrete automotive requirements. production equipment sector who want to qualify
as VDA Internal Auditors.
It focuses on process-oriented analysis of orga-
nizations on the basis of the process model of COURSE PREREQUISITES
international automotive industry. You will learn ISO 9001 knowledge as well as basic knowledge
to analyze business processes so that the weak- of FMEA, SPC and MSA required.
nesses in the system of workflows, especially at
the interfaces, can be identified and improvement SPECIAL FEATURES
potential can be demonstrated. This training consists of two connected parts:
Significant contents of VDA 6.4 and process
CONTENTS approach in analysis, risk assessment and evalua-
✚✚ Focus on unit production (job shop tion.
production) and the VDA 6.4 requirements
that go beyond ISO 9001 requirements QUALIFICATION CERTIFICATE
✚✚ Exercises with current QM system After completing this training and passing the
The training begins at 9 a.m. on requirements for production goods written test you will be awarded a VDA qualifica-
the first day and ends around 5 manufacturers tion certificate “1st Party Auditor”.
p.m. on the last day. ✚✚ Analyze customer-oriented processes,
Octopus model
The training fee includes the ✚✚ VDA process model (based on IATF process
relevant training documents, lunch approach)
and drinks during training hours ✚✚ Differentiate process characteristics
as well a VDA Volume 6.4, ✚✚ Subdivide processes
for prospective 2nd und 3rd Party ✚✚ Merge process chains
auditors the relevant VDA Volume ✚✚ The Turtle model as a method for risk
6, lunch and drinks during training evaluation
hours. ✚✚ Process approach to evaluation
(VDA points scheme, standard processes)
Repetition of the written exam is ✚✚ Exchange experiences from practice
invoiced at 200.– EUR ✚✚ Certification requirements according to VDA 6

Darmstadt 23.–25.09.2014 1511/14-01 1.100,– EUR

3 days
66
AUDIT STANDARDS 6.x
CERTIFICATE ✔
AUDITOR CARD ✔
DATABASE ENTRY ✔
VDA 6.4 – Examination Day 2nd/3rd Party Auditor ID 1512

Admission to the examination day takes place After passing the written and oral exams you will
after successful assessment of your registration receive a VDA certificate with registered num-
form. The exact prerequisites can be found in the bering as well as a corresponding auditor card
current VDA volume 6. Participation in the training and VDA QMC database entry. For this card we ➡ Application form 1512 under
„Qualification for 1st/2nd/3rd Party Auditor VDA need a digital passport photo in JPEG format in www.vda-qmc.de
6.4“ is required. advance. see „Aus- und Weiterbildung“/
„Antragsformulare“
SPECIAL FEATURES
Registration for the course only by management The exam begins at 8 a.m. and
of your organization (for 2nd Party auditors) or by ends around 4 p.m.
your certification body (for 3rd Party auditors).
examination documents, lunch and
Darmstadt 26.09.2014 1512/14-01 500,– EUR drinks during training hours.
1 day
67
AUDIT STANDARDS 6.x
ID 1601 VDA 6.5 – Qualification as Product Auditor – Product

Audits – Management of Product Audit Programs
Increased customer demands, safety require- TARGET AUDIENCE

ments, statutory regulations as well as the increa People who plan and/or conduct product audits in
sed use of electronic components and software their organization.
lead to ever more complex products.
CONTENTS
End customer expectations can no longer be ✚✚ Product audit basics
identified only in specifications. The automotive ✚✚ Audit program structure and product audit
manufacturers and supply industry are required sequence
to identify these product characteristics on their ✚✚ Audit planning
own responsibility and transform them into pro- ✚✚ Conducting product audits
ducts. This focus must also be taken into account ✚✚ Reporting
when conducting product audits. ✚✚ Corrective action
✚✚ Qualification requirements for product
Meanwhile, product quality is assured by the con- auditors
sistent implementation of the methods for preven-
tive quality planning. Thus, a product audit has not COURSE PREREQUISITES
only quality assurance objectives but also plays a Knowledge about product audits recommended
role in providing evidence.
The training begins at 9 a.m and QUALIFICATION CERTIFICATE
ends around 5 p.m. In the process chain, the product audit demon After passing the written test you will receive a
strates the quality level of the internally/externally VDA qualification certificate.
The training fee includes the manufactured products.
relevant training documents as
well as VDA Volume 6.5, lunch and This training “Management of Product Audit Pro-
drinks during training hours. grams” shows participants how to conduct pro-
duct audits efficiently from an economical point
Repetition of the written exam is of view.

Düsseldorf 07.03.2014 1601/14-01
Ulm 17.07.2014 1601/14-02 450,– EUR
1 day
Berlin 21.11.2014 1601/14-03
68
AUDIT STANDARDS 6.x
VDA 6.7 – Qualification as Process Auditor ID 1701

for Unit Production and Job Shop Production
Customer requirements can best be fulfilled when COURSE PREREQUISITES

process audits are carried out for the sectors of Specific knowledge of VDA 6.4 as well as of pro-
unit production and job shop production. cess orientation according to the IATF model is
advantageous.
After successfully completing this seminar you will
be able to analyze complex workflows as well as Important! All participants are required to bring
identify weak points and their causes: You will feel along an appropriate workflow from their own or-
comfortable in the monitoring of initiated impro- ganization (order/project) to the seminar. At the
vement actions and will be able to evaluate their beginning the participants will select two different
effectiveness. You will achieve stable processes processes in consultation with the instructor. In
and reduce failure costs and waste by identifying group work and role play, auditing will be exemp-
deficits and improvement potentials (as well as by larily practiced with these processes.
observing the effect of improvement actions).
QUALIFICATION CERTIFICATE
TARGET AUDIENCE After completion of this training and after passing
Process optimizers, auditors the test, we acknowledge successful participation
with a VDA qualification certificate “Process Audi-
CONTENTS tor VDA 6.7”
✚✚ Significance and area of application of the The training begins at 9 a.m. on
process audit according to VDA 6.7 the first day and ends around 5
✚✚ Communication of the interrelationships p.m. on the last day.
between system, process and product audits
✚✚ Creating a joint understanding and a The training fee includes the
coordinated procedure for the application of relevant training documents as
this management instrument well as VDA Volume 6.7, lunch and
within production and test equipment drinks during training hours.
suppliers and automotive industry
✚✚ Basics techniques for audits Repetition of the written exam is

Düsseldorf 06.–07.11.2014 1701/14-01 800,– EUR
2 days
69
AUDIT STANDARDS 6.x
ID 1800 Re-qualification as 2nd/3rd Party

VDA 6.1, VDA 6.2 and VDA 6.4 Auditor
VDA QMC has determined the requirements for TARGET AUDIENCE

management systems in the standards VDA 6.1 2nd and 3rd Party auditors who can provide evi-
„QM System Audit for Part Manufacturer – Series“, dence of valid qualification according to VDA 6.1,
VDA 6.2 „QM System Audit Services“ and VDA 6.4 VDA 6.2 or VDA 6.4 and want to apply for renewal.
„QM System Audit Production Equipment“.
CONTENTS
These standards, in connection with VDA 6 „Qua- ✚✚ Development of VDA 6.x Volumes
lity Audit Basics“, describe the approach for the ✚✚ Current general certification rules
certification of QM systems by VDA QMC ac- for VDA 6
credited certification bodies. The prerequisite for ✚✚ Current information on VDA 6.1, VDA 6.2
awarding certificates is the fulfilment of the re- and VDA 6.4
quirements defined in the standards. During the ✚✚ Process management basics
audits, it is the qualified auditors’ responsibility ✚✚ Experience from witness audits for
to evaluate the requirements defined in the stan- VDA 6.x standards
dards. The aim of this requalification training is to
introduce the current requirements to the audi- COURSE PREREQUISITES
The training begins at 9 a.m and tors and / or refresh their knowledge. Qualified VDA 6.1, VDA 6.2 or VDA 6.4 Auditor
ends around 5 p.m.
The training fee includes the After passing the written test you will receive a
relevant training documents, lunch VDA qualification certificate.

invoiced at 200.– EUR Düsseldorf 22.02.2014 1800/14-01
Darmstadt 24.04.2014 1800/14-02
Ulm 21.06.2014 1800/14-03
200,– EUR
1 day Düsseldorf 21.08.2014 1800/14-04
Darmstadt 18.10.2014 1800/14-05
Ulm 11.12.2014 1800/14-06
70
MANAGEMENT SYSTEMS
Quality does not happen by itself, it has to be

planned and managed. Management systems
provide specific sectors with practical error pre-
vention experiences and help organizations to
create suitable framework conditions in operatio-
nal and organizational structure, so that errors do
not even arise. In the following are listed trainings
that provide the relevant target groups (execu-
tives, quality managers, auditors etc.) with the
necessary knowledge for their tasks.
✚✚ Contractual and Product Liability in the Automotive

Value Chain
✚✚ VDA 1 – Documentation and Archiving
✚✚ Error Culture and Leadership (inhouse only)
✚✚ Lecture on Error Culture and Leadership (inhouse only)
✚✚ Process Management
✚✚ Environmental Management Basics according to

DIN EN ISO 14001
✚✚ Automotive SPICE®
II. AUTOMOTIVE-SPECIFIC QUALIFICATION
MANAGEMENT SYSTEMS
ID 2203 Contractual and Product Liability

in the Automotive Value Chain
Successful system certification (e. g. VDA 6.1 or TARGET AUDIENCE

ISO/TS 16949) requires an organization to be fa- (Prospective) executives and personnel from all
miliar with the basics of contractual and product areas of the organization (development, planning,
liability. Personnel in the organization must be production, quality assurance, sales, customer
aware of the effects of nonconforming product, as service, management) with technical and com-
relevant to their tasks. The consequences of pro- mercial training.
duct liability for the organization must be basically
known to personnel. Contractual and product li- CONTENTS
ability is not only based on continually changing ✚✚ C urrent legal basis of product liability
legislation but also on jurisdiction, ignoring which ✚✚ Contractual liability in the automotive value
can have grave consequences. Especially within chain
the framework of compliance requirements for the ✚✚ Penal product liability
The training begins at 9 a.m. on automotive value added chain, personnel must be ✚✚ Quality assurance agreements
the first day and ends around 5 familiar with the basics of legal business activities. ✚✚ Compliance requirements in the value chain
p.m. on the last day. ✚✚ US product liability basics
We want to enable you after this training to suc- ✚✚ Assessment and avoidance of product liability
After completing the training you cessfully implement the basics of contractual and risks
will receive a VDA certificate of product liability in your field of work. ✚✚ Additional information on legal issues and
attendance. case examples
The training fee includes the COURSE PREREQUISITES

relevant training documents, lunch None

Berlin 25.–26.11.2014 2203/14-01 750,– EUR
2 days
74
MANAGEMENT SYSTEMS
VDA 1 – Documentation and Archiving ID 2208
For various reasons (auditing, recalls, product Based on the reasons for documentation and ar-
liability, legal and statutory requirements, etc) a chiving, this 3rd edition focuses on documenta-
company will want to or have to maintain docu- tion and archiving in the case of critical charac-
mented evidence that its quality management sys- teristics. In this way, the archiving scope for the
tem works and that only products that conform to conformance to legal requirements is reduced to
all requirements are produced. The requirements the necessary, and therefore the use of the guide-
for such a system for documentation and archi- lines is simplified. All of the documents discussed
ving are described in VDA volume 1. This VDA in VDA volume 1 play a primary role in the quality
volume was comprehensively revised in 2007. This management of an organization. For technical do-
revision was guided by the following objectives: cumentation please refer to the VDI 4500 guide-
line.
✚✚ Paring down of the volume by concentrating
on the essentials TARGET AUDIENCE
✚✚ Specification and clarification through the use Internal /external auditors, staff members from
of examples QM and IT departments with documentation and
✚✚ Avoiding ambiguous words such as “could”, archiving responsibilities
“should”, etc,
✚✚ Instead of using complete legal texts only CONTENTS
references to the originals are made ✚✚ Communication of the essential contents The training begins at 9 a.m and
✚✚ Ensuring internationality by taking of VDA Volume 1, ends around 5 p.m.
international standards into account ✚✚ Reference to relevant parts of the
✚✚ Checking of previous terms and definitions VDI 4500 guideline After completing the training you
✚✚ Consideration of IT developments in terms of ✚✚ State of technology for electronic archiving will receive a VDA certificate of
electronic archiving and signature and signature attendance.
COURSE PREREQUISITES The training fee includes the

✚✚ Recommendation: ISO 9001 Basic Training relevant training documents as
✚✚ Professional experience in automotive well as VDA Volume 1, lunch and
industry drinks during training hours.

Berlin 10.10.2014 2208/14-01 450,– EUR

1 day
75
MANAGEMENT SYSTEMS
ID 2220 Error Culture and Leadership

Inhouse only
Many organizations find themselves in a dilemma. TARGET AUDIENCE

In most organizations, significant effort is put into This training is especially suited for management
preventing errors, but on the other hand the same executives from technical (e. g. design and de-
organizations have more or less large areas development, planning, production, logistics, quality
voted to eliminating and overcoming errors. Stati- management) as well as commercial areas (e. g.
stically spoken, they have already reached a very purchasing, controlling).
low error level, which can only be maintained or
even further reduced with inordinate expenditure CONTENTS
of technical effort. Often, apart from occasional ✚✚ The customer’s zero-error expectation as the
slumps, there are usually a large number of virtu- starting point
ally individual errors. ✚✚ Why errors are really inevitable and yet what
you can do about them
This training shows that, in the end, almost all errors ✚✚ Analysis of the role of error culture and
are caused by human failure. Their effects on the mindset in theorganization
organization depend on the prevalent error culture ✚✚ Executives and their handling of errors
and management’s mindset in shaping this culture. ✚✚ Error prevention and error management as a
sensible supplement
Starting from various results in experimental psy- ✚✚ Error management to minimize error
chology (such as, e. g., the paradoxical influence consequences, prevention of repetitive errors
of lower error expectation by stringent prevention ✚✚ Methods and tools for effective error
on the severity of errors if they do eventually oc- management
cur), and taking into account one’s own (and also
management’s) fallibility, the conscious handling COURSE PREREQUISITES
of errors (own errors and the errors of colleagues, Management responsibility and willingness, wi-
employees and superiors) is practiced. The parti- thin the framework of this training, to admit the
cipants should realize that the errors are not the realization of one’s own fallibility as well as inter-
problem, rather their consequences. Errors should active teamwork and case studies.
be seen as an opportunity for improvement. The
participants discuss and develop thought pat-
terns, behavior patterns and methods in support
The training begins at 2.30 p.m. of modern error management, the challenge of
on the first day and ends around 5 which is the prevention of repeated errors and the
p.m. on the last day. minimization of the consequences of errors.
After completing the training you

will receive a VDA certificate of
attendance. Upon request we will make you
1½ days Inhouse by agreement 2220
an individual offer
76
MANAGEMENT SYSTEMS
Error Culture and Leadership ID 2221

An approx 60 minute lecture in your organization
Executives from top management are mostly not CENTRAL MESSAGES: A signal lecture for decision
able or not prepared to “sacrifice” 1½ or 2 days ✚✚ Everyone makes mistakes, mistakes are makers to encourage them to
to an issue they hardly know anything about. The unavoidable communicate the issue of error
lecture will familiarize the decision makers with ✚✚ The error is not the problem, it is the negative culture and leadership through
the main topics of the training. They will be given consequences of the error further inhouse trainings.
an introduction to current error research and the ✚✚ You can learn to deal with errors in a positive
fundamental concepts of error management. way and to pass this behavior on Lecture and training have USP
✚✚ The way executives deal with their own character; at the present time,
TARGET AUDIENCE mistakes and colleagues’ and employees’ there is no comparable training
Top executives, top management mistakes defines the culture of an available on the market.
organization
CONTENTS ✚✚ A positive way of handling errors reduces the
The lecture introduces you to the main content of error risk for customers
the training: ✚✚ Good error culture has a positive effect on
✚✚ Introduction to error research profitability
✚✚ Fundamental concepts of error management
✚✚ Culture and mindset of good error These statements are made plausible by analyses
management and reports from real experiences. At the same
✚✚ Tool overview time, the decision makers are made aware of the
idea that preventive efforts alone are not suffi-
The following topics will be presented and cient. Convincing evidence for this is that despite
explained: significant expenditure on error prevention almost
✚✚ The main aspects of culture and mindset of every organization still has a high overhead for
good error (management) culture eliminating errors and solving problems.
✚✚ Overview of main tools for error management
✚✚ Dealing with errors, the main (human) causes
of errors, the mechanisms for follow-up errors
and error cascades
The term error is defined in a broader sense, go-

ing beyond “standard definitions” and based on
the theory that, in the end, all errors, even techni-
cal ones, are induced by human behavior.
Upon request we will make you

1 hour Inhouse by agreement 2221
an individual offer
77
MANAGEMENT SYSTEMS
ID 2401 Process Management
To sustainably integrate and improve the process TARGET AUDIENCE

approach throughout the whole organization pro- People who want to stabilize and improve se-
vides significant leverage for success in global quences and processes in their organizations with
competition. proven quality management methods.
Process management is the comprehensive me- CONTENTS

thod to achieve process orientation. Consistent ✚✚Process management basics
process management produces perceptible ad- ✚✚Process organization
vantages that have a positive effect on any calcu- ✚✚Process types, levels and models
lation of success. ✚✚Process identification
✚✚Structuring processes
The objective of business process management is ✚✚Developing process objectives and measures
to utilize the information available in the organiza- ✚✚Measuring and controlling processes
tion for the organization’s business processes, to ✚✚Process interactions
align them with the customers and thus generate ✚✚Process analysis and optimization
a significant contribution to achieving business ✚✚Methods and tools for process improvement
objectives.
The training begins at 9 a.m. on Professional design and optimization of processes Knowledge about organizational processes
the first day and ends around 5 increases the profitability of an organization. Thus,
p.m. on the last day. comprehensive process know-how is a core com- QUALIFICATION CERTIFICATE
petence for executives in quality and process ma- After passing the written test you will receive a
The training fee includes the nagement. If you’re quicker, you can beat com- VDA qualification certificate.
relevant training documents, lunch petition.
In our training „VDA Process Manager“ you learn
Repetition of the written exam is to analyze processes, evaluate and improve them
invoiced at 200.– EUR with measures.

Darmstadt 09.–10.09.2014 2401/14-01 750,– EUR

2 days
78
MANAGEMENT SYSTEMS
Environmental Management Basics ID 2601

according to DIN EN ISO 14001
More and more automotive manufacturers and CONTENTS

suppliers, by way of the general conditions of ✚✚ Objectives and benefits of a certification to
sale, are required to implement environment and DIN EN ISO 14001
resource conserving production methods. The ✚✚ What is DIN EN ISO 14001 and what are
number of organizations in the automotive supply the differences to EMAS and further
chain documenting this with certification to DIN environmental management approaches
EN ISO 14001 is increasing. ✚✚ Structure of the standard DIN EN ISO 14001
✚✚ Relevant environmental legislation and
Based on this DIN EN ISO 14001, participants regulations
receive a general overview over the structure, ✚✚ Formal prerequisites and procedure of
extent and maintenance of an environmental ma- certification and/or validation
nagement system. The main focus is on the PDCA ✚✚ Function, requirements and tasks for the
approach (Plan-Do-Check-Act) and the general environmental representative and/or internal
prerequisites for an environmental input and out- auditor
put data collection. With the aid of examples from ✚✚ Integration of environmental management into
automotive industry, solutions and procedures are the organization’s management
demonstrated, discussed and practiced in group ✚✚ Practical implementation and project
exercises. organization
✚✚ PDCA approach and the requirement for
Of course, this environmental training can be con- continuous improvement
ducted inhouse as well. We offer individual trai- ✚✚ Input and output data collection and
nings geared to your organization, e. g. as qualifi- documentation von environmental effects
cation for your environmental auditors. ✚✚ Procedure and scope of an environmental The training begins at 9 a.m. on
audit according to DIN EN ISO 14001 the first day and ends around 5
TARGET AUDIENCE ✚✚ Exercises and case examples from the p.m. on the last day.
Decision makers in the quality management area, automotive sector
environmental representatives and prospective After completing the training you
environmental department personnel COURSE PREREQUISITES will receive a VDA certificate of
None attendance.
METHODOLOGY The training fee includes the

The training alternates between lecture, discus- relevant training documents, lunch
sion and group exercises. and drinks during training hours.

Berlin 05.–06.06.2014 2601/14-01 750,– EUR

2 days
79
MANAGEMENT SYSTEMS
ID 2301 Automotive SPICE for Executives

®
ISO 15504 – called SPICE (Software Process Im- Automotive and automotive supplier executives,
provement and Capability Determination) – is a e. g. project managers, coordinators and quality
widely used and accepted standard for evaluating managers from design and development, supplier
and improving software development processes. management and purchasing, who want to obtain
Worldwide and especially in Germany it is applied insight into SPICE and SPICE assessments.
in the automotive industry.
CONTENTS
Automotive SPICE has been available since
®
✚✚ ISO/IEC 15504 and Automotive SPICE®
2006, an assessment model compliant with ISO ✚✚ Assessment of development processes
15504 and adapted to the needs of the automo- according to Automotive SPICE®
tive industry. Since 2007, Automotive SPICE® has ✚✚ Process area overview
been the benchmark for the development of soft- ✚✚ Automotive SPICE® assessment model and
ware-based systems for automotive suppliers and HIS-Scope
an inherent part of OEM supplier evaluation. ✚✚ The assessment process according to VDA
The training begins at 9 a.m and QMC Blue-Gold Volume
ends around 5 p.m. This training conveys a well-founded understan- ✚✚ Benefit of Automotive SPICE® in system
ding of Automotive SPICE® based on the standard development
After completing the training you ISO/IEC 15504. ✚✚ Cross-connections to functional safety
will receive a VDA certificate of according to ISO 26262
attendance. The training consists of talks, exercises and ex-
amples, and offers ample opportunity for discussi-
The training fee includes the ons and exchange of experiences.
and drinks during training hours. TARGET AUDIENCE

Darmstadt 13.05.2014 2301/14-01 450,– EUR
1 day
80
QM Methods and Tools in Practice

The quality management methods and tools on ✚✚ Compact Training QM Methods
offer are almost inexhaustible, which often makes
the correct selection decisive. The following trai- ✚✚ SPC – Economical Process Design and Process Control
nings can help you, on the one hand, to find the with Due Regard to Tolerances (VDA 4)
right methods and tools for a specific product re-
alization phase, and on the other hand, to assure ✚✚ F TA – Fault Tree Analysis – Model for Structured
practical conveying of knowledge. Examination of Complex Relationships (VDA 4)
✚✚ FMEA – Failure Mode and Effects Analysis, Product and

Process-FMEA according to VDA 4,
Special Characteristics
✚✚ QFD – Quality Function Deployment (VDA 4)
✚✚ TRIZ/TIPS – Theory of Inventive Problem Solving (VDA 4)
✚✚ DFMA – Design for Manufacture and Assembly (VDA 4)
✚✚ DoE –Design of Experiments (VDA 4)
✚✚ Applied Statistics
✚✚ VDA 2 – Production Process and Product Approval (PPF)
✚✚ Problem Solving Techniques 8D and 5 Whys (VDA 4)
✚✚ Compact Training Core Tools
✚✚ Automotive Core Tools
✚✚ VDA 16 – Decorative Surfaces of Attachment and

Functional Parts
✚✚ VDA 5 – Qualification as Test Process Representative
✚✚ Basic Training: Metrology
✚✚ Qualification as VDA Test Equipment Representative
✚✚ Test Equipment Monitoring

QM Methods and Tools in Use
Overview
Compact Training QM Methods

Target audience:
Contents: Methods, selection, benefit, exercises page 86
Decision-makers
Duration: 1 day ID 2101
Compact Training Core Tools

Target audience:
Contents: APQP, PPAP, FMEA, MSA, page 98
Project staff
Duration: 2 days ID 2706
Apply methods profitably, understand correlations
Target audience: Automotive Core Tools page 99 /100

Project planners Duration: 2 x 3 days ID 2707 / ID 2708
personnel responsible for methods Exam for „Automotive Core Tools Professional“ page 101
and users Duration: 1 day ID 2709
Concept Product Product for pre-se- serial

phase develop- validation ries phase
ment and phase
verification
Design-FMEA
APQP /
maturity
level Process FMEA
VDA 5
PPAP / VDA 2
SPC
8D method
84
Consolidation of methods
Target audience:
Project planners, personnel responsible
for methods and users, specialists
Concept Product Product For Series

phase develop- validation pre-series phase
ment and phase
verification
TRIZ / TIPS page 91

QFD page 90
Duration: 2 Tage ID 2111
DFMA page 92
Duration: 1 day ID 2113
DoE page 93
Duration: 1½ days ID 2114
FMEA + Special Characteristics page 89

APQP / Duration: 2 days ID 2105
maturity
FTA page 88
level
VDA 5 page 105

2 days ID 4201
VDA 2 page 96
1½ days ID 2201
Applied Statistics – Basic Training page 94

Applied Statistics – Advanced Training page 95

Duration: 2days ID 2117
SPC page 87
8D method page 97
2 days ID 2207
85
ID 2101 Compact Training QM Methods
It is essential to support objective and risk-focu- TARGET AUDIENCE

sed handling of tasks in connection with new de- Decision-makers for the application of methods,
velopments, changes or further developments of responsible project managers, employees partici-
products and processes with quality management pating in decision processes, employees aspiring
methods. Furthermore, the application of QM me- to qualification for the future.
thods is required by laws, standards and regula-
tions and thus constitutes the “state of the art”. CONTENTS
✚✚ Overview over contents of QM methods
This compact training Quality Management Me- ✚✚ Presentation and explanation of practical
thods was developed to provide qualification for examples
decision-makers who need information or emplo- ✚✚ Group exercises
yees interested in other or further tasks in their ✚✚ Selection and evaluation of benefit of the
professional field. various QM methods
This compact training includes contents, selec- COURSE PREREQUISITES

tion and application of QM methods, risk analyses Basic knowledge of statistics is helpful.
and approach models that support automotive or
supplier tasks. Apart from the proven methods of QUALIFICATION CERTIFICATE
QFD, DoE and FTA, TRIZ, economical tolerance After passing the written test you will receive a
process, DFMA and SIX SIGMA are discussed. VDA qualification certificate.
The selection method developed by VDA QMC for
the application of QM methods is explained.
The training begins at 9 a.m and
ends around 5 p.m. Practical and exercise examples help to obtain
practical relevance, and the participants are thus
The training fee includes the prepared for practical application in their present
relevant training documents, lunch or future field of activity.
A final test helps the participants to assess their
Repetition of the written exam is qualification status after the training.
invoiced at 200.– EUR.

by request 2101 450,– EUR

1 day
86
SPC – Economical Process Design and Control ID 2103

in Consideration of Tolerances (VDA 4)
In this seminar you will learn the correct use of CONTENTS

process capability examination and will gain ex- ✚✚ Improved cooperation of product and process
pertise in distribution patterns and therefore also development
in the basic principles of calculation to determine ✚✚ The use of optimized methods for process
process capability indicators. configuration and monitoring with working
examples
This procedure requires a coordinated tolerance ✚✚ The selection and control of significant
process between developer and production plan- process characteristics
ner and/or finisher. According to specific studies, ✚✚ Determination of the suitable method of The training begins at 2 p.m. on
there is still significant waste of resources and process control the first day and ends around 5
material in our industry, since findings are often ✚✚ With projects from your own company p.m. on the last day.
not consistently implemented. you will practice optimizing the fulfilment
of quality characteristics required by the After completing the training you
TARGET AUDIENCE quality management system in the product will receive a VDA certificate of
Employees from development, production, per- development process. attendance.
sons responsible for the application control of
quality methods, production process planners COURSE PREREQUISITES The training fee includes the
and supervisors, product developers and persons None relevant training documents as well
in charge of processes, (prospective) executives as the respective chapter from the
in automotive and supplier industry. VDA ring-binder Volume 4, lunch

1 ½ days
87
ID 2104 FTA – Fault Tree Analysis – Model for Structured

Examination of Complex Relationships (VDA 4)
With the help of Fault Tree Analysis (FTA), the lo- TARGET AUDIENCE
gical links from component or subsystem failures Project managers and their employees, (prospec-
that lead to an undesired effect are identified. All tive) decision makers, developers of components
possible failures as well as failure combinations and systems.
The training begins at 2 p.m. on and their causes are identified. Especially critical
the first day and ends around 5 effects and/or effects combinations can be re- CONTENTS
p.m. on the last day. presented. Reliability variables (e. g. probability of In structured group work you will learn:
the undesired effect or system availability) can be ✚✚ to describe cause-effect relationships by
After completing the training you calculated, objective evaluation criteria for system means of FTA,
will receive a VDA certificate of concepts, and clearly arranged documentation of ✚✚ to identify risks in systems
attendance. the failure mechanism can be achieved. ✚✚ to deduce the consequences from failures
The training fee includes the The purpose of the analysis is not only to detect COURSE PREREQUISITES
relevant training documents as well failure causes, but also their functional interac- None
as the respective chapter from the tions. FTA can be used preventively as well as for
VDA ring-binder Volume 4, lunch the identification of the cause of existing prob
and drinks during training hours. lems.


1 ½ days
88
FMEA – Failure Mode and Effects Analysis, Product ID 2105

and Process FMEA (VDA 4), Special Characteristics
Product and process FMEA is a risk analysis that TARGET AUDIENCE

accompanies planning and development and that Project managers, project members, executives
is integrated into technical departments. FMEA and employees involved in interdisciplinary work
is an instrument for early identification and avoi- in development, testing, planning, production and
dance of potential failures, especially in new quality management.
concepts. By means of a systematical approach,
potential errors are determined and evaluated CONTENTS
during development and planning phases. By de- ✚✚ Establish objectives of the analysis
termining actions, failures are avoided and/or ris- ✚✚ Analyze products and processes in five steps
ks are reduced. FMEA is therefore an important by means of practice examples
management instrument that supports interdisci- ✚✚ Evaluation and quantification of risks
plinary teamwork. FMEA also indicates by how ✚✚ Evaluation of analyses
much the risk has been reduced or can still be ✚✚ Transferability to future problems
reduced in future through experience, calculation, ✚✚ Successfully deal with problems
testing and examination,. Thus, failure mode costs interdisciplinarily
are minimized and cross-divisional teamwork is ✚✚ Requirements for identifying
optimized, so that FMEA is of significant benefit to Special Characteristics
the organization. ✚✚ Safeguarding Special Characteristics
✚✚ Correlation FMEA/Special Characteristics
Due to the interaction between the process Spe- ✚✚ Exercises/case examples
cial Characteristics with product and process The training begins at 9 a.m. on
FMEA, this training also deals with the process COURSE PREREQUISITES the first day and ends around 5
Special Characteristics and explains the correla- None p.m. on the last day.
tions. Processes must be defined and evidence
must be provided for the identification, definition After completing the training you
and further safeguarding of the Special Charac- will receive a VDA certificate of
teristics. This training teaches the basic require- attendance.
ments and how to deal with them with the aid of
examples in different stages of production in the The training fee includes the
automotive sector. relevant training documents as well
as the respective chapter from the
VDA ring-binder Volume 4, lunch
Berlin 06.–07.05.2014 2105/14-01
750,– EUR Fee exclusive of VAT
2 days Darmstadt 07.–08.10.2014 2105/14-02
89
ID 2111 QFD – Quality Function Deployment (VDA 4)
With this comprehensive planning and commu- TARGET AUDIENCE

nication system, all resources of the organization Personnel responsible for projects and execu
are coordinated in the preliminary decision phase tives from advance development, design, testing,
(concept finding), in order to develop, manufac- planning, controlling, purchasing, sales and qua-
ture and market the products and services that lity management.
the customer expects. This applies equally to
customers as end customers and customers as CONTENTS
subpurchasers in the supply chain. ✚✚ 10 steps of QFD outline
✚✚ Determination of the stated and not stated
By means of quality scales with matrix fields, de- customer requirements.
pendencies and relationships, right up to product ✚✚ Comparison with competition
comparisons, are represented in the “House of ✚✚ Relationship between customer requirements
The training begins at 9 a.m. on Quality”. and product characteristics
the first day and ends around 5 ✚✚ Evaluation of identified interrelationships
p.m. on the last day. Eventually this relationship matrix shows how ✚✚ Evaluation of technical difficulties during
customer requirements can be implemented in implementation
After completing the training you product characteristics, with ranking lists for ob- ✚✚ Definition of concrete objectives with target
will receive a VDA certificate of jectives and practical implementation in the orga- values for product characteristics.
attendance. nization. ✚✚ Advantages of customer focus
✚✚ Group work with practical examples
The training fee includes the This approach also effectuates the reduction and
relevant training documents as well avoidance of failures and their failure mode costs COURSE PREREQUISITES
as the respective chapter from the that normally occur in the implementation of or- None
VDA ring-binder Volume 4, lunch ders with requirement specifications or market
and drinks during training hours. analyses.


2 days
90
TRIZ / TIPS – Theory of Inventive Problem Solving ID 2112

(VDA 4)
With this method, innovative solutions are found CONTENTS

and existing systems are optimized. The basic ✚✚ The starting position is described and first the
principles for successful application are the go- overall objective is deduced, taking corporate
al-oriented definition of tasks and resolving of and technological trends into consideration
contradictions. ✚✚ A functional system analysis is carried out
applying the evolution laws of technology
The identification, amplification and elimination of ✚✚ A problem matrix is created from the objective
technical and physical contradictions in technical factors and system parameters, in order to
systems by means of basic innovative principles identify inconsistencies
and standard solutions of inventive tasks lead to ✚✚ By means of problem solving tools and by
astonishing findings and to some extent surpri- using known principles and regularities, the The training begins at 9 a.m. on
sing solution approaches. participant can recognize solutions the first day and ends around 5
✚✚ The introduction to simple practical p.m. on the last day.
In the future, TRIZ will be the method in industry examples allows decision making for further
and other sectors for improving innovative ability consolidation and applications in your own After completing the training you
and in this way maintaining productivity of the or- organization will receive a VDA certificate of
ganization. The early results of using TRIZ fulfil the ✚✚ The participants are introduced to inventive attendance.
cross-functional tasks within quality management. problem solving approaches in group work
TARGET AUDIENCE COURSE PREREQUISITES relevant training documents as well
Executives, decision makers and persons respon- None as the respective chapter from the
sible for projects in advance development, design VDA ring-binder Volume 4, lunch
and planning. and drinks during training hours.


2 days
91
ID 2113 DFMA – Design for Manufacturing and Assembly

(VDA 4)
In the early phase of the product development CONTENTS

process, all sectors of the organization that are ✚✚ In group exercises, the participants learn the
involved in the product are coordinated, so that systematic approach in the Simultaneous
the requirements of all parties involved in product Engineering Team with the objective of
design are integrated. optimizing a developed system/module, in
order to lower costs and increase quality
The Simultaneous Engineering Team and the ap- ✚✚ Analysis of the current state by developing
plication of DFMA as methodical support lead to a structure diagram with the allocation of
The training begins at 9 a.m and optimizaiton of constructive design and manufac- indicators
ends around 5 p.m. turing costs. Included are the reduction of num- ✚✚ Systematic discussion on the basis of a
ber of parts, shortening of development time and targeted list of questions
After completing the training you reduction of assembly time, which leads to impro- ✚✚ Sorting and prioritization of solution
will receive a VDA certificate of ved quality The many changes that used to mount approaches
attendance. up just before SoP and the ensuing costs are gre- ✚✚ Comparing the possible alternatives and
atly reduced or possibly completely avoided. deciding on an optimized system
relevant training documents as well TARGET AUDIENCE COURSE PREREQUISITES
as the respective chapter from the Decision makers and project employees in ad- Basic principles of project management
VDA ring-binder Volume 4, lunch vance development, design, planning, production
and drinks during training hours. and quality management.


1 day
92
DoE – Test Methodology Design of Experiments ID 2114

(VDA 4)
Practice-suitable analysis of systems in experi- CONTENTS

mental tests using statistical design. The focus is ✚✚ G roup work with practical examples
on obtaining knowledge about system behavior ✚✚ Exact system descriptions with the
with new products or product changes, as well as determination of interfaces and problem
with production processes with reduced testing analysis are developed
expenditure. Despite fewer experimental tests, a ✚✚ Exemplary description of influencing variables
meaningful result arises from the statistical test with their interactions and of target values
method according to Shainin or Taguchi with the ✚✚ Reproduction of statistical tests according to
improved parameters. DoE is also a quick and ac- the Shainin or Taguchi methods The training begins at 2 p.m. on
curate problem solving method for problems in ✚✚ Selection of the best solution for the system the first day and ends around 5
production with machine and procedure-depen- and/or process p.m. on the last day.
dent production processes.
COURSE PREREQUISITES After completing the training you
If used consistently, the organization will benefit None will receive a VDA certificate of
from cost reductions and increases in quality. attendance.
NOTE
TARGET AUDIENCE In order to reproduce the testing calibration and The training fee includes the
Project members and responsible persons from the evaluations, we recommend a PC or program- relevant training documents as well
development, testing, planning, production and mable calculator. as the respective chapter from the
quality management. VDA ring-binder Volume 4, lunch

1 ½ days
93
ID 2116 Applied Statistics – Basic Training
In this training, you will learn methods for monito- CONTENTS

ring and evaluating the success of improvement ✚✚ Types of attributes
actions. Furthermore, you will broaden your ✚✚ Probability distributions Discrete and
knowledge of statistics, enabling you to analyze continuous distributions
and assess results. Getting to know established ✚✚ Identification of statistical measures
statistical methods allows you to assess their in- ✚✚ Confidence interval (unilateral/bilateral)
dividual field of application. Experienced instruc- ✚✚ Range of variation (unilateral/bilateral)
tors communicate this know-how in competent ✚✚ Graphs: Individual values and pairs of values
fashion and with the aid of numerous practice ✚✚ Tolerance considerations
examples-
OBJECTIVE Technical or business training, automotive expe-
The training begins at 9 a.m. on To show how to align and evaluate processes as rience
the first day and ends around 5 to effectiveness and efficiency. Furthermore, this
p.m. on the last day. qualification provides you with the competence to NOTE
make decisions based on statistical data. Please bring a pocket calculator with statistical
After completing the training you functions and a notebook, in order to work on the
will receive a VDA certificate of TARGET AUDIENCE exercises.
attendance. Experts from all areas, project managers, project
team members, executives and interdisciplinary
The training fee includes the personnel in design and development, planning,
relevant training documents, lunch manufacture and quality management, quality re-
and drinks during training hours. presentatives, members of improvement teams

Berlin 16.–17.09.2014 2116/14-01 700,– EUR

2 days
94
Applied Statistics – Advanced Training ID 2117
In this training, you will learn how to handle ac- CONTENTS

ceptance and approval of a machine, a plant or a ✚✚ Capable production process quality capability
process with the help of capability measures (e. g. tests:
Cm, Cmk, Pp, Ppk, Cp, Cpk, Cg and Cgk). You will ✚✚ Measurement system analysis
also be able to calculate and introduce quality ✚✚ Short-term or machine capability analysis
control charts and to evaluate and monitor pro- ✚✚ Preliminary process capability
cesses in standard situations with Q-charts. You ✚✚ Quality control chart
will acquire the basic principles of the main stati- ✚✚ Ongoing process capability
stical tests with simple practical examples and an ✚✚ Data evaluation with statistical tests:
outline of the various test procedures. One focus ✚✚ One-sample test
of the training will be selecting the adequate stati- ✚✚ Two-sample test
stical method for a practical task and then to solve ✚✚ Formulation of hypotheses and test
the task with the provided simple EXCEL spread- selection
sheets. Mathematical-statistical fundamentals are ✚✚ Probability of error
only applied and explained as necessary. ✚✚ Tests for trends
✚✚ Tests for normal distribution
OBJECTIVE ✚✚ Outlier and goodness-of-fit test
To show how to align and evaluate processes as ✚✚ Distribution-free sample evaluations
to effectiveness and efficiency. Furthermore, this ✚✚ Comparison of variances and means
qualification provides you with the competence to ✚✚ Comparison of more than two variants
make decisions based on statistical data. ✚✚ Test for not normally distributed series of The training begins at 9 a.m. on
measurement values the first day and ends around 5
TARGET AUDIENCE p.m. on the last day.
Experts from all areas, project managers, project COURSE PREREQUISITES
team members, executives and interdisciplinary The training „Applied Statistics – Basic Training“ After completing the training you
personnel in design and development, planning, is recommended. will receive a VDA certificate of
manufacture and quality management, quality re- attendance.
presentatives, members of improvement teams NOTE
Please bring a pocket calculator with statistical The training fee includes the
functions and a notebook, in order to work on the relevant training documents, lunch
exercises. and drinks during training hours.

Berlin 18.–19.09.2014 2117/14-01 700,– EUR

2 days
95
ID 2201 VDA 2 – PPF (Production Process and

Product Approval (PPF)
The fifth edition of VDA volume 2 was fundamen- CONTENTS

tally revised in 2012 and adapted to the current ✚✚ Overview and correlation with relevant
automotive demands. Correlations to existing statutory regulations (e. g. . BGB,
VDA volumes (e. g. Maturity Level Assurance, HGB, ProdHaftG, GPSG, KBA, IMDS, REACH)
VDA 6.3) are highlighted and integrated. ✚✚ Structure of the fifth edition of VDA Volume 2
✚✚ Contents with changes since the fourth
The objective of this training is to convey the edition
✚triggers, requirements, structured implementa- ✚✚ Focus areas
tion in operational and organizational structure, ✚✚ Basic sequence of PPF and sampling
well as ✚Providing evidence as providing PPF ✚✚ Planning and coordination of PPF
procedure. structured in. procedure incl. chronological integration
into product development process
COURSE PREREQUISITES ✚✚ Trigger matrix
Familiarity with ISO/TS 16949 basic requirements ✚✚ Sampling levels
as well as experience and knowledge in dealing ✚✚ Process validation
with customer-specific requirements for sampling ✚✚ Dealing with small-scale series
processes (e. g. Volkswagen AG, BMW AG and ✚✚ Explanation of the necessary organization-
Daimler AG), basic knowledge of the VDA volu- specific need for regulation
The training begins at 2 p.m. on mes is advantageous. Participation in VDA trai- ✚✚ Practical example sampling process
the first day and ends around 5 ning „Maturity Level Assurance“ is recommended.
p.m. on the last day. QUALIFICATION CERTIFICATE
TARGET AUDIENCE After passing the written test you will receive a
The training fee includes the Quality managers, quality engineers, purchasing/ VDA qualification certificate.
relevant training documents as development/logistics/production personnel with
well as VDA Volume 2, lunch and quality relevant tasks, as well as all interested au- NOTE
drinks during training hours. tomotive personnel The team of instructors usually consists of a re-
presentative from automotive and suppler indus-
Repetition of the written exam is try respectively.
invoiced at 200.– EUR.
All fees exclusive of VAT DURATION VENUE DATES ID FEE

Düsseldorf 04.-05.02.2014 2201/14-01
Darmstadt 22.-23.04.2014 2201/14-02
Ulm 11.-12.06.2014 2201/14-03 650,– EUR
1½ days
Düsseldorf 12.-13.08.2014 2201/14-04
Ulm 18.-19.11.2014 2201/14-05
96
Problem Solving Methods 8D and 5 Whys – ID 2207

Problem Solving Techniques (VDA 4)
Often problem solving is only understood to mean CONTENTS

writing 8D reports. This training communicates ✚✚ History, development and relevance of the 8D
the specific techniques of the 8D method and method
additionally demonstrates supporting analytical ✚✚ Outline of procedure for the 8D method
techniques for problem processing. ✚✚ Problem awareness
✚✚ Exact description of problem
The participants will be trained to handle the ✚✚ Deduction of interim containment action
evaluation of existing data and to describe still ✚✚ Connection between root cause and
missing information in such a way that other team corrective action
members can procure it for further processing. ✚✚ Use of simple analytical methods
✚✚ Actual state/not-actual-state analysis The training begins at 9 a.m. on
TARGET AUDIENCE ✚✚ Confirmation that the identified cause actually the first day and ends around 5
This course appeals especially to an organizati- triggers the problem p.m. on the last day.
on’s employees from sales, development, custo- ✚✚ Determine corrective action
mer service and claims processing, production, ✚✚ Recognition of problem solving team and their After completing the training you
purchasing, logistics, as well as internal and ex- effect on error culture in organizations will receive a VDA certificate of
ternal quality assurance who in the foreseeable ✚✚ Successfully integrate 8D method into attendance.
future will be put in charge of a problem solving organizations
team. The training fee includes the
COURSE PREREQUISITES relevant training documents as well
Preferably first experiences with problem proces- as the respective chapter from the
sing in your own organization. VDA ring-binder Volume 4, lunch

Düsseldorf 14.-15.10.2014 2207/14-01 750,– EUR
2 days
97
ID 2706 Compact Training Core Tools
This training provides decision-makers, who need CONTENTS

information, and employees, who are interested in ✚✚ APQP Basics
further or different tasks in their professional field, ✚✚ Basics of Maturity Level Assurance
with an opportunity to get to know the essential for New Parts
issues and fields of application, as well as custo- ✚✚ PPAP Basics
mer requirements. ✚✚ Basics of Production Process and Product
Approval (VDA) 2
Methods and approach models are presented, di- ✚✚ Overview over contents of FMEA, SPC, MSA
The training begins at 9 a.m. on scussed and explained using practical examples. and Control Plan
the first day and ends around 5 The final test enables the participants to assess ✚✚ Presentation and explanation of application in
p.m. on the last day. their qualification status after the training. practice
The training fee includes the TARGET AUDIENCE COURSE PREREQUISITES

relevant training documents, lunch Responsible project managers and all members of None
and drinks during training hours. project teams, employees aspiring to qualification
for the future. QUALIFICATION CERTIFICATE
Repetition of the written exam is After passing the written test you will receive a
invoiced at 200.– EUR. VDA qualification certificate.

Düsseldorf 16.–17.10.2014 2706/14-01 750,– EUR

2 days
98
Automotive Core Tools – Module I ID 2707
Successful project work requires knowledge CONTENTS

about planning processes and methods as well ✚✚ Statistical basics
as an understanding of the interrelation between ✚✚ Measurement system analysis (MSA) basics
the methods. This training shows how the issues ✚✚ Capability of measurement processes
in individual phases of automotive projects are according to (VDA) 5 – basics
designed, how specific deployment of methods ✚✚ Test equipment capability cg and cgk
supports the achievement of planned results and ✚✚ Control chart basics
how the methods are deployed correctly and ef- ✚✚ Application of various Shewhart and approval
ficiently. QC’s according to process type
✚✚ Process capability pp and ppk resp. cp and
The theoretically and methodically correct appro- cpk
ach is presented. Exercises help to work out and ✚✚ Capability determination in different
discuss important points to consider in practical distribution models and process types
implementation. ✚✚ Control charts / SPC
✚✚ Practical exercises for the various methods
The first part of the Core Tool training deals with
the statistical methods applied to process design COURSE PREREQUISITES The training begins at 9 a.m. on the
and development, the transition to series produc- Basic knowledge of quality management and first day and ends around 5 p.m. on
tion and series production itself, in order to as- planning in the automotive sector. the last day.
sure capability of test and inspection systems and
production processes. Module I can be booked independently of Module After completing the training you
II. The participation in both Modules is necessary will receive a VDA certificate of
TARGET AUDIENCE in order to sit the exam and for the Core Tools Pro- attendance.
Project team members for product and process fessional certificate.
improvement, mainly from the areas planning, The training fee includes the
production scheduling, test equipment planning NOTE relevant training documents as well
and quality management, as well as personnel in Please bring a notebook and a triangle to the trai- as the SPC chapter from the VDA
charge in production ning for use in the exercises. ring-binder Volume 4, VDA Volume
5, lunch and drinks during training
hours.
Ulm 04.–06.02.2014 2707/14-01 Fee exclusive of VAT
Berlin 14.–16.05.2014 2707/14-02 1.000,– EUR

3 days
Düsseldorf 09.–11.09.2014 2707/14-03
99
ID 2708 Automotive Core Tools – Module II
The second part of the two-part training deals CONTENTS

with project management in the concept phase ✚✚ APQP phase plan
and product and process design and develop- ✚✚ Maturity Level Assurance for new parts
ment. The activities in the various project phases ✚✚ Relevant MLA criteria for product
are presented as well as the methods for ensuring development
product quality. ✚✚ Purpose and contents of DVP, correlations
with product FMEA
TARGET AUDIENCE ✚✚ Purpose and contents of control plan and
The training begins at 9 a.m. on All personnel in project teams for product and correlation to process FMEA
the first day and ends around process design and development, especially from ✚✚ PPF (VDA 2) and PPAP
5 p.m. on the last day. the areas planning, preproduction, test and in- ✚✚ Problem Solving with 8D
spection planning and quality management. ✚✚ Practical exercises for the various methods
After completing the training you
will receive a VDA certificate of COURSE PREREQUISITES
attendance. Basic knowledge of quality management and
planning in the automotive sector.
relevant training documents as Module I can be booked independently of Module
well as the FMEA chapter from the II. The participation in both Modules is necessary
VDA ring-binder Volume 4, VDA in order to sit the exam and for the Core Tools Pro-
Volume Maturity Level Assurance fessional certificate.
for New Parts, lunch and drinks
during training hours.
Fee exclusive of VAT Ulm 25.-27.03.2014 2708/14-01

Berlin 15.-17.07.2014 2708/14-02 1.000,– EUR
3 days
Düsseldorf 09.-11.12.2014 2708/14-03
100
CERTIFICATE ✔
ID CARD ✔
DATABASE ENTRY ✔
Examination Day for Certified ID 2709
Automotive Core Tools Professional

Project team members for product and process After passing the written and oral tests you will
improvement, mainly from the areas planning, receive a VDA certificate with registered numbe- The exam begins at 8 a.m. and
production scheduling, test equipment planning ring as well as a corresponding Automotive Core ends around 4 p.m.
and quality management, as well as personnel in Tools Professional ID card and VDA QMC data-
charge in production base entry. For this card we need a digital pas- The examination fee includes the
sport photo in JPEG format in advance. examination documents, lunch and
COURSE PREREQUISITES drinks during exam hours.
Completion of Modules I and II of automotive
Core Tools Repetition of the written exam only
Ulm 28.03.2014 2709/14-01 All fees exclusive of VAT

500,– EUR
1 day Düsseldorf 12.12.2014 2709/14-02
101
ID 2901 VDA Volume 16 – Decorative Surfaces of Attachment

and Functional Parts for Automobile Exteriors and
Interiors
Surfaces dependent on their look and feel play a TARGET AUDIENCE

decisive role in the product engineering process Project managers, project staff, executives and in-
(PEP) and throughout the supply chain. If surface terdisciplinary personnel from development, plan-
specifications are determined too late right into ning, manufacture and quality management
series production, the consequences can occasi-
onally be significant expenditures such as selec- CONTENTS
tion, scale determination and processing of com- ✚✚ Point of departure
plaints, and thus cause increased quality costs. ✚✚ Determining objectives of specifications
✚✚ Analysis of products and processes using
The objective of the training is to show partici- examples
pants an approach for determining specifications ✚✚ Assessment and quantification of look-and-
of different look-and-feel characteristics of de- feel surfaces
corative surfaces. Framework conditions such as ✚✚ Evaluation conditions
tests, test workplace design are taken into consi- ✚✚ Lighting conditions
deration to avoid process disturbances through ✚✚ Viewing distance
out the supply chain. ✚✚ Viewing time
The training begins at 9 a.m and ✚✚ Definition of target agreements
ends around 5 p.m. Early definition/determination of the surface spe- ✚✚ Handling and determining tolerance samples
cifications in the product development process ✚✚ Exercises/case examples and creation of a
After completing the training you during feasibility/manufacturability analysis helps surface specification
will receive a VDA certificate of to minimize error costs and optimize cross-de-
attendance. partmental cooperation throughout the whole COURSE PREREQUISITES
process chain. None
relevant training documents as This training conveys the basic approach and the
well as VDA Volume 16, lunch and implementation of surface specifications using
drinks during training hours. examples from various products/parts.

Düsseldorf 15.05.2014 2901/14-01 450,– EUR

1 day
102
103
Qualification as VDA Test Equipment Representative
The series of training for VDA Test Equipment Re- The series of trainings is divided into modules
presentative now also includes a comprehensive and takes individual experience and knowledge
training for an efficient measurement management into account. Participants with well-founded
system according to the new standard 10012-2004. knowledge, e. g., in metrology, will not need to
The trainings are suitable for newcomers and ex- take part in the training “Metrology for Newco-
perienced personnel for these tasks who want to mers”. Nevertheless, after successfully passing
update their knowledge. the exam participants will receive a certificate.
QUALIFICATION MATRIX
2 days 2 days 2 days
FOR VDA TEST EQUIPMENT
VDA 5 Capability of Metrology for VDA Test Equipment
REPRESENTATIVE Measurement Processes Newcomers monitoring
ID 4201 IDden
4501
letzten 3 Jahren ID 4203
1 day
Examination Day with Examination Preparation
for Prospective VDA Test Equipment Representatives ID 4245
Certificate + auditor card + database entry
104
VDA 5 – Capability of Measurement Processes ID 4201
VDA Volume 5 with the German title „Prüfprozess- TARGET AUDIENCE

eignung“ (capability of measurement processes) is Personnel responsible for planning, selection,
available in a 2nd revised 2010 edition. It is the first purchasing, acceptance and monitoring, as well
document to show how the requirements in the in- as calibration of measurement and test equipment
ternational standards and company guidelines can or machines and facilities, personnel from organi-
be met. Additionally, it explains how the methods zations that manufacture test equipment or per-
proven in practice for determining test equipment sonnel concerned with product design and defini-
capability and measurement uncertainty can be tion of tolerances.
combined without great mathematical effort. VDA
volume 5 now encompasses MSA methods as well CONTENTS
as determination of measurement uncertainty ac- ✚✚ Relation between capability of measurement
cording to GUM, just as in the 1st edition. processes and process capability
✚✚ Development and requirements of the
The goal of this training is to enable the partici- standards, company guidelines
pants to identify and calculate influences on ca- ✚✚ Basics of test equipment capability tests
pability of measurement processes; design en- according to MSA
gineers must be aware of the consequences of ✚✚ Content of VDA Volume 5 capability of The training begins at 9 a.m. on
their defined tolerances. measurement processes the first day and ends around 5
✚✚ Evidence of capability of measurement system p.m. on the last day.
The focus is on the approach to determining the and measurement processes
capability of measurement systems, capability of ✚✚ Consideration of extended measurement After completing the training you
measurement and test processes, extended mea- uncertainty near the specification limits will receive a VDA certificate of
surement uncertainty and conformity evaluation, as ✚✚ Decision rules for approval / rejection attendance.
well as tips on standard measurement systems, MPE according to DIN EN ISO 14253 T1
or error limits, assessment and approval of measu- ✚✚ Evidence of capability in testing attribute After completing this training, you
rement equipment, including multiple setting devices, characteristics can sit an exam for “VDA 5 – Test
long-term evaluation, temperature effects and influ- ✚✚ Validation of measurement software Process Representative“.
ences by the tested object, e. g. shape deviations, ✚✚ Practical exercises with practical measurements
several solutions for attribute measurement systems The training fee includes the
and proposals for validating measurement software. COURSE PREREQUISITES relevant training documents as
Basic knowledge of measurement techniques and well as VDA Volume 5, lunch and
measurement system analysis procedures drinks during training hours.

Düsseldorf 02.–03.04.2014 4201/14-01

800,– EUR
2 days Berlin 25.–26.11.2014 4201/14-02
105
CERTIFICATE ✔
ID CARD ✔
DATABASE ENTRY ✔
ID 4202 Examination Day for VDA 5 –
Test Process Representative
On the day of the exam, a short overview lecture COURSE PREREQUISITES

reviews the main contents of the training “VDA Completion of training VDA 5 – Capability of Mea-
The exam begins at 8 a.m. and 5 – Capability of Measurement Processes“. Imme- surement Processes
ends around 4 p.m. diately afterwards, the participant sits the “VDA
5 – Test Process Representative“ exam. QUALIFICATION CERTIFICATE
The examination fee includes the After passing the written and oral exam you will
examination documents, lunch and During the exam, the participant must answer 40 receive a VDA certificate with a registered num-
drinks during exam hours. multiple choice questions and prove the suitabi- ber, as well as the VDA Test Process Representa-
lity of a measurement system and a measurement tive card. For this card we need a digital passport
Repetition of the written exam only and test process in one, resp. two, case examples. photo in JPEG format in advance.
All fees exclusive of VAT Berlin 27.11.2014 4202/14-01 500,– EUR

1 day
106
VDA 5 – Capability of Measurement Processes – ID 4210

Practice Day
The training “VDA 5 – Capability of Measurement ✚✚ Examples for height measurement with
Processes” supplements the theoretical basics standard test equipment (outside micrometer,
with some examples. This training day serves to dial gauge, inductive measuring sensors),
consolidate the lessons learned so far in practice, influences of MPE, stand, standard setting,
in order to gain confidence for everyday use. Our calibration uncertainty, linearity, repeatability,
aim is for theory to be well-aligned with practice user etc.
and vice versa. This will provide you with the ma- ✚✚ Examples for diameter measurement
ximum benefit. (standard test equipment: outside
micrometer, manual snap gauge, incremental
TARGET AUDIENCE measuring sensors, laser micrometer,
✚✚ Personnel charged with planning, selection, influences of MPE,
purchasing, incoming testing and monitoring, standard setting, calibration, linearity,
as well as calibration of measuring and test temperature etc.)
equipment, and/or conducting capability of ✚✚ Assessment of manufacturing accuracy and
measurement processes calibration uncertainty of standards and
✚✚ Personnel from organizations manufacturing transfer of this accuracy to the measuring
measuring equipment and devices system
✚✚ Personnel dealing with product design and ✚✚ Identification of shape deviations and
tolerance determination temperature influence of test objects
✚✚ Identify and implement improvement actions
CONTENTS ✚✚ Learn to interpret manufacturer information The training begins at 9 a.m and
✚✚ Short introduction to the software tool correctly and to research missing information ends around 5 p.m.
„solara“ by Q-DAS
✚✚ Summary of basics of test equipment COURSE PREREQUISITES After completing the training you
capability and determination of capability of Knowledge about procedures for measurement will receive a VDA certificate of
measurement processes according to VDA system analysis, knowledge about VDA 5 Test attendance.
Volume 5 – 2010 Process Capablility
✚✚ Examples for evidence of attributes with plug The training fee includes VDA
gauges for H7 and H9 in comparison (signal NOTE Volume 5, the relevant training
detection theory) and Bowker test case Please bring a notebook computer to work on the documents, lunch and drinks
example exercises. during training hours, as well as a
demo CD “solara”.

Darmstadt 27.06.2014 4210/14-01 500,– EUR
1 day
107
ID 4203 VDA Test Equipment Monitoring
The quality of manufactured products or of ser- The training introduces you to the „functional area
vices is monitored and controlled with test equip- metrology“, and examples give you an insight into
ment. Thus it is obvious that test processes also efficient test equipment management. You will
play a decisive role alongside the manufacturing learn about the areas of responsibility and tasks
processes. Stable and consistently high quality this function comprises and which capabilities are
can only be assured with capable and reliable test expected. With the aid of practical examples for
equipment. capability analyses, the participants can deepen
their acquired knowledge.
As all test equipment is subject to more or less
uncertainty and deviation and can be damaged You will acquire valuable information on the basis
during use, it must be controlled according to the of the VDI and DKD guidelines for planning and
new standard 10012 test equipment management conducting calibrations.
system and monitored at defined intervals.
TARGET AUDIENCE
The goal of the training is to enable the partici- ✚✚ Personnel responsible for planning, selection,
pants to apply the requirements of the standards purchasing, acceptance and monitoring
and guidelines in practice. of measurement and test equipment, resp.
machines and facilities.
✚✚ Personnel from organizations manufacturing
measurements equipment.
✚✚ Personnel from calibration laboratories
108
ID 4203
CONTENTS COURSE PREREQUISITES

✚✚ Terms and definitions Basic metrological knowledge and basic
✚✚ Development and requirements of the knowledge about measurement system analysis
standards procedures
✚✚ Metrology basics (test and supplementary
equipment, requirements, selection, and
use of test equipment, influencing factors,
statutory measurement and calibration
system, SI system, hierarchy of reference
standards, calibration bodies, PTB, DAkks,
WECC, traceability, calibration certificate,
MPE)
✚✚ Legal requirements from product liability
✚✚ Functional area metrology and test equipment
management according to ISO 10012
✚✚ Position in the organization and tasks, job
profile
✚✚ Handling test equipment (identification,
monitoring use, calibration, service and
maintenance, scrapping)
✚✚ Evidence of capability of test equipment under The training begins at 9 a.m. on
real conditions with practical examples for the the first day and ends around 5
capability analyses p.m. on the last day.
✚✚ Structure of test instructions
✚✚ Determination of qualification intervals, After completing the training you
examples for dynamization will receive a VDA certificate of
✚✚ Test equipment monitoring software validation attendance.
✚✚ Calibration – internal or external? – Selection
criteria for external services The training fee includes the
✚✚ Audit questions relevant training documents, lunch

Ulm 20.–21.11.2014 4203/14-01 750,– EUR
2 days
109
ID 4501 Basic Training:

Metrology for Newcomers
The participants get to know the basics of metro- CONTENTS

logy, they are able to conduct measurements and ✚✚ Metrology basics
interpret the results. They have measurement-re- ✚✚ General tolerances
levant knowledge of the standards and are able to ✚✚ Measurement deviations (5 M’s)
define the required prerequisites from the point ✚✚ Geometric characteristics of work pieces
of view of measuring techniques. They are able ✚✚ Objectives of geometric dimensioning and
to write measurement reports, identify deviations tolerancing
and implement corrections if necessary. Further- ✚✚ Origin of dimensioning and tolerancing
more, they are familiar with the objectives of geo- deviations
metric dimensioning and tolerancing, as well as ✚✚ Principles of tolerancing
with the causes of dimensional and tolerancing ✚✚ Drawing input: Reference element, tolerated
deviations. They are familiar with the principles of element
The training begins at 9 a.m. on tolerancing and the individual definitions of geo- ✚✚ Definition of geometric tolerances
the first day and ends around 5 metric dimensioning and tolerancing. They are ✚✚ Definition of dimensioning tolerances
p.m. on the last day. familiar with the objectives and benefits of test ✚✚ Classification of test and inspection equipment
equipment control, can conduct test equipment ✚✚ Handling of test and inspection equipment
After completing the training you control and make test and inspection decisions. ✚✚ Test and inspection equipment cycle
will receive a VDA certificate of ✚✚ Practical exercises
attendance. TARGET AUDIENCE
All employees from production, quality manage- COURSE PREREQUISITES
The training fee includes the ment and equipment manufacture etc. as well as None
relevant training documents, lunch designers and planners.
DURAITON VENUE DATES ID FEE

Ulm 09.–10.09.2014 4501/14-01 750,– EUR
2 days
110
CERTIFICATE ✔
ID CARD ✔
DATABASE ENTRY ✔
Examination Day with Examination Preparation ID 4245
for Prospective VDA Test Equipment Representatives
On the examination day, the main contents from COURSE PREREQUISITES

the trainings „VDA 5-Capability of Measurement Participation in the trainings ID 4501: „Metrology
Processes“ (ID 4201), „Metrology for Newcomers“ for Newcomers”, ID 4201: „VDA 5 – Capability of
(ID 4501) and „VDA Test Equipment Monitoring (ID Measurement Processes”, and ID 4203: „VDA Test
4203) are repeated. Immediately afterwards, the Equipment Monitoring“
participant sits the “VDA – Test Process Represen-
tative“ exam. QUALIFICATION CERTIFICATE The exam begins at 8 a.m. and
After passing the written and oral tests you will ends around 5 p.m.
During the written exam, the participant must receive a VDA certificate with registered numbe-
answer 40 multiple-choice questions and work on ring, a VDA Test Equipment Representative card The examination fee includes the
a practical case example for the oral test. as well as a corresponding VDA QMC database relevant exam documents, lunch
entry. and drinks during training hours.
For this card we need a digital passport photo in Repetition of the written exam only
JPEG format in advance. is invoiced at 200.– EUR and of the
oral exam only at 300.– EUR.

Ulm 12.12.2014 4245/14-01 500,– EUR
1 day
111
VDA DFSS – Design for Six Sigma
University / technical VDA DFSS

Participation prerequisites college degree Green Belt Six Sigma Six Sigma
or evidence automotive Green Belt Black Belt
Statistics
VDA DFSS Green Belt 5 modules 2 modules

automotive certificate 2 days each and Delta I
2 coaching days 2 days each
Written exam Written exam
VDA DFSS Green Belt

automotive certification Final presentation Final presentation
and oral exam and oral exam
VDA DFSS Black Belt 4 modules 4 modules 2 modules 2 modules

automotive certificate 2 days each and 2 days each and Delta II Delta II
2 coaching-days 2 coaching-days 2 days 2 days each
4 modules
2 days each and
1 coaching day
Written exam Written exam Written exam Written exam
VDA DFSS Black Belt Final Final Final Final

automotive certification presentation presentation presentation presentation
and oral exam and oral exam and oral exam and oral exam
112
Customer expectations towards automotive characteristic of VDA DFSS automotive is the

industry are not only becoming increasingly “robustness” of the developed products.
demanding regarding technical design, but also
more diverse due to the innovation-driven changes The qualification concept for VDA DFSS Green
in energy transition. As this development has a Belt automotive and Black Belt automotive for
great dynamic effect, product life cycles are getting the implementation of DFSS in organizations
shorter and shorter. In order to do justice to these is modular and enables intensive training with
requirements in product engineering, successful simultaneous application for a project in the
and innovative organizations proceed to implement organization. All in all, there are two coaching
new development methods. The DFSS (Design for days between the modules, in order to give the
Six Sigma) concept is at the cutting edge here. participants the opportunity to ask questions that
have arisen in applying the methods, or to search
DFSS is a procedural model derived from Six for solutions for problems arising from projects
Sigma philosophy. Classic Six Sigma is reactive in together with the instructor.
problem solving, and the manufacturing process
is at the forefront of the range of application.
Processes are designed so that, with the aid of
statistical rules, there are no more faulty parts.
VDA DFSS automotive is also rooted in zero-
error philosophy, but it begins right at the start of
the product engineering process, looks for error
causes within development activities, and thus
relies on preventive problem treatment. A further left page: LIST OF TRAININGS
VDA DFSS GREEN BELT AND
BLACK BELT AUTOMOTIVE
Training contents for the respective

training and prerequisites, if
necessary
Delta I are the specific contents

VDA DFSS automotive for VDA
DFSS Green Belt automotive
Delta II are the specific contents

VDA DFSS automotive for VDA
DFSS Black Belt automotive
113
NEW
ID 2235 Compact Training VDA DFSS – Design for Six Sigma –

automotive
A new standard for automotive industry DFSS, like Six Sigma, is also rooted in zero-error
Customer expectations towards automotive indus- philosophy, but it begins right at the start of the
try are not only becoming increasingly demanding product engineering process, looks for error cau-
regarding technical design, but also more diverse ses within development activities, and thus relies
due to the innovation-driven changes in energy on preventive problem treatment.
transition.
A further characteristic of DFSS automotive is the
Equally, safety and sustainability requirements are “robustness” of the developed products.
increasing, entailing shorter product life cycles.
Product development must do justice to all these In order to meet the required shorter cycles and
requirements and necessarily implement new de- customer requirements in time with competitive
velopment methods. cost structures, leading and innovation-driven or-
ganizations have successfully impelemented the
More and more, the Design for Six Sigma (DFSS) Design for Six Sigma (DFSS) model.
concept is a cutting edge model, which originated
in the Six Sigma concept. This compact training VDA DFSS – Design for Six
Sigma – automotive aims to give exectuives and
personnel in automotive and supplier industry the
necessary information and solutions, so that they in
their turn can successfully implement DFSS within
their organization.
114
ID 2235
TARGET AUDIENCE CONTENTS

This compact training aims to provide executives ✚✚ Origin and development
from all areas, responsible personnel and speci- ✚✚ Integration of DFSS into product realization
alists in development and development-related process
areas, as well as quality and project management ✚✚ Phase model IDOV
personnel with the necessary information for ✚✚ Project management
decision-making on the implementation of DFSS ✚✚ Methods and risk analyses in the project
in their own organization. phases IDOV, such as QFD control, Kano
model, P-diagram, DoE, DRBFM, Design The training begins at 9 a.m and
Score Card, DFMA, reliability ends around 5 p.m.
✚✚ Implementation
✚✚ Implementation examples from automotive After completing the training you
industry will receive a VDA certificate of
✚✚ DFSS project exercise attendance.
COURSE PREREQUISITES The training fee includes the

Experience with development processes is relevant training documents, lunch
advantageous. and drinks during training hours.

Darmstadt 27.05.2014 2235/14-01

450,– EUR
1 day Berlin 12.12.2014 2235/14-02
115
ID 2230 VDA DFSS – Design for Six Sigma –

Green Belt automotive
For personnel involved in design and develop- CONTENTS

ment, the qualification as VDA DFSS Green Belt ✚✚ VDA DFSS automotive basics
automotive is a significant foundation for the suc- ✚✚ Identification and selection of projects, project
cessful fulfilment of their tasks. management
✚✚ Identification of customer requirements – QFD
VDA DFSS Green Belt automotive supports de- ✚✚ Determine functional requirements – QFD
velopment work with a targeted, consistent and ✚✚ Design Score Card
coordinated use of methods and tools. The appli- ✚✚ Development of concepts and creativity
cation of these methods is guided by the phase techniques
model IDOV: Identify, Design, Optimize and Verify. ✚✚ Evaluation and selection of concepts
✚✚ Identification of functional correlations
As project manager, the VDA DFSS Green Belt au- ✚✚ Risk evaluations FMEA / DRBFM
tomotive manages small projects or subprojects, ✚✚ Prioritization and definition of critical
or supports the project manager or the VDA DFSS parameters – QFD
Black Belt automotive in their methodical work. ✚✚ Basics of distribution models
Beyond this, VDA DFSS Green Belt automotive is ✚✚ Measurement system analysis
an opportunity for any developer to achieve the ✚✚ DoE (Design of Experiments), full factorial,
objectives of their development work under their incl. testing plans
own responsibility, confident in their methods and ✚✚ Tolerancing design
consistently. ✚✚ Loss functions
✚✚ Reliability concepts
The VDA DFSS Green Belt automotive qualifica- ✚✚ Process capability analyses, control chart
tion is the prerequisite for the VDA DFSS Black monitoring
Belt automotive qualification. ✚✚ Control plan

Developers, project team members, project ma- Technical university or college degree or evidence
nagers, specialists from development and related of basics in statistics, at least two years professio-
areas, and from quality management. nal experience in development or related areas, in
automotive quality management, project proposal
from own or commissioned organization.
For participants with Six Sigma Green Belt quali-

fication the duration of the training is shortened
(see DELTA I!).
116
CERTIFICATE ✔
ID CARD ✔
DATABASE ENTRY ✔
ID 2230
NOTE FINAL PRESENTATION FOR CERTIFICATION After Module I – III and Module
The tool minitab is used for the mathematical- sta- AS VDA DFSS GREEN BELT AUTOMOTIVE IV – V respectively there is a
tistical calculations. Computers with minitab will For the certification as VDA DFSS Green Belt au- coaching day.
be provided on-site by VDA QMC during the trai- tomotive, the implementation of a project/sub-
ning. project from one’s own or from a commissioned The final presentations for
organization is necessary. This project is presen- certification and the oral exam
QUALIFICATION CERTIFICATE ted in a final presentation; the final project report, take place about two months after
After passing the tests (after each Module) and which must be handed in beforehand, must have the end of the training.
the written exam (after the last Module), you will achieved successful evaluation.
be issued with a VDA aulification certificate. The project status report must
After successful final presentation and after pas- be sent to VDA QMC four weeks
After completing the training with successful sing the oral exam, you will receive a VDA certifi- before the final presentation at
tests and after passing the written exam, you will cate with a registered number and the respective least.
receive a VDA qualification certificate. VDA DFSS Green Belt automotive card, and the
requisite entry in the VDA QMC database. For this The training fee includes the
card we need a digital passport photo in JPEG relevant training documents, lunch
format in advance. and drinks during training hours.
Repetition of the the written

DURATION CONTENTS DATES ID FEE
exam only is invoiced at 200.–
Module I-III 10.–15.03.2014 EUR. Participants who fail the
oral exam must hand in a new
First coaching Day 26.03.2014
project application for evaluation.
13 days, with Module IV-V 09.-12.04.2014 2230/14-01 3.900,– EUR Repetition of the oral exam only is
interruption invoiced at 500.– EUR.
Second coaching day 07.05.2014
Final presentation and All fees exclusive of VAT
oral exam
21.05.2014
Venue: Berlin
117
ID 2250 VDA DFSS – Design for Six Sigma –

Black Belt automotive
The qualification for VDA DFSS Black Belt auto- CONTENTS

motive enables the participants to independently ✚✚ VDA DFSS automotive basics
manage their own projects in development. They ✚✚ Project management
are supported by DFSS Green Belt(s). They ma- ✚✚ Identification of customer requirements – QFD
nage the projects themselves or coach the project ✚✚ Determine functional requirements – QFD
manager to use methods and tools in a targeted, ✚✚ Concept development
consistent and coordinated way. ✚✚ Evaluation and selection of concepts
✚✚ Identification of functional connections,
TARGET AUDIENCE parameter diagram
Developers, project team members, project ma- ✚✚ Risk evaluations FMEA / DRBFM
nagers specialists from development and related ✚✚ Prioritization and definition of critical
areas, as well as from quality management who parameters – QFD
have completed VDA DFSS Green Belt automotive ✚✚ Analytical methods, measurement system
analysis
✚✚ DoE (Design of Experiments), fractional
factorial, test plans
✚✚ Taguchi experimental plans
✚✚ Tolerance processes
✚✚ TRIZ – theory of inventive problem solving
✚✚ Creativity techniques
✚✚ Presentation techniques
✚✚ Handling conflicts
✚✚ Change management basics
At least two years professional experience in de-
velopment or related areas or in automotive qua-
lity management with VDA DFSS Green Belt auto-
motive qualification, project proposal from own or
commissioned organization
For participants with Six Sigma Black Belt quali-

fication the duration of the training is shortened
(see DELTA II!).
118
CERTIFICATE ✔
ID CARD ✔
DATABASE ENTRY ✔
ID 2250
NOTE FINAL PRESENTATION FOR CERTIFICATION After Module I – II and Modul III –
The tool minitab is used for the mathematical- sta- AS VDA DFSS BLACK BELT AUTOMOTIVE IV, there is a coaching day.
tistical calculations. Computers with minitab will For the certification as VDA DFSS Black Belt au-
be provided on-site by VDA QMC during the trai- tomotive, the implementation of a project from About two months after the
ning. one’s own or from a commissioned organization training begins, the final
is necessary. This project is presented in a final presentation for certification and
QUALIFICATION CERTIFICATE presentation; the final project report which must the oral exam take place.
After passing the tests (after each Module) and be handed in beforehand, must have achieved
the written exam (after the last Module), you will successful evaluation. The project status report must
be issued with a VDA aulification certificate. be sent to VDA QMC four weeks
After successful final presentation and after pas- before the final presentation at
After completing the training with successful sing the oral exam, you will receive a VDA certifi- least.
tests and after passing the written exam, you will cate with a registered number and the respective
receive a VDA qualification certificate. VDA DFSS Black Belt automotive card, and the The training fee includes the
requisite entry in the VDA QMC database. For this relevant training documents, lunch
card we need a digital passport photo in JPEG and drinks during training hours.
format in advance.
Repetition of the the written
exam only is invoiced at 200.–
EUR. Participants who fail the
Module I-II 24.–27.09.2014 oral exam must hand in a new
project application for evaluation.
First Coaching Day 15.10.2014
Repetition of the oral exam only is
Module III-IV 04.–07.11.2014 2250/14-01 3.900,– EUR invoiced at 500.– EUR.
11 days, with
interruptions Coaching day 19.11.2014
Final presentation and
oral exam
03.12.2014
Venue: Berlin
119
NEW
ID 2233 VDA DFSS DELTA I

Delta Training: From Six Sigma Green Belt to
VDA DFSS Green Belt automotive
VDA QMC offers participants with a recognized CONTENTS

qualification to Six Sigma Green Belt a shortened ✚✚ Identification and selection of projects,
training as qualification for VDA DFSS Green Belt ✚✚ Identify customer requirements
automotive. ✚✚ Kano model and paired difference test
✚✚ Determine functional requirements –
This DELTA I training includes two Modules of two ✚✚ Design Score Card
days each. Apart from some necessary repetitions, ✚✚ Evaluation and selection of concepts
the specific contents of VDA DFSS automotive for ✚✚ Parameter diagram and functional interactions
VDA DFSS Green Belt automotive are communica- ✚✚ Prioritization and definition of critical
ted. parameters
✚✚ Simulations
✚✚ Tolerancing design
✚✚ Loss function customer
✚✚ Reliability concepts
120
CERTIFICATE ✔
ID CARD ✔
DATA BASE ENTRY ✔
ID 2233

Successful completion of recognized Six Sigma You will receive a VDA qualification certificate after
Green Belt qualification. At least two years’ pro- passing the written exam on the second day of the
fessional experience in development, in develop- second Module.
ment-related areas or in automotive quality ma-
nagement. Proposal of a project, subproject or For the certification as VDA DFSS Green Belt au-
milestone from one’s own or from commissioned tomotive, the implementation of a project/sub-
organization. project from one’s own or from a commissioned
organization is necessary.
NOTE
The tool minitab is used for the mathematical- sta- This project is presented in a final presentation;
tistical calculations. Computers with minitab will be the final project report, which must be handed
provided on-site by VDA QMC during the training. in beforehand, must have achieved successful
evaluation.
For inhouse trainings, there needs to be agreement
on the use of the tool. After successful final presentation and after pas-
sing the oral exam, you will receive a VDA certifi-
cate with a registered number and the respective
VDA DFSS Green Belt automotive card, and the
requisite entry in the VDA QMC database. For this
card we need a digital passport photo in JPEG
format in advance.
Module I–II 14.–17.05.2014 Fee exclusive of VAT
5 days, with Final presentation and 2233/14-01 1.800,– EUR

oral exam
25.06.2014
interruption
Venue: Berlin
121
NEW
ID 2255 VDA DFSS DELTA II

Delta Training: From Sigma Black Belt to
VDA DFSS Black Belt automotive
VDA QMC offers participants qualified toSigma CONTENTS

Black Belt an abbreviated training to achieve qua- ✚✚ Development process and DFSS
lification to VDA DFSS Black Belt automotive. ✚✚ Dovetaling of methods
✚✚ Identify customer requirements, Kano model
This DELTA II training includes two Modules of ✚✚ Determine functional requirements,
two days each. and problem few slumps neces- Design Score Card
sary are the specific Contents and (VDA) DFSS ✚✚ Communication models
Black Belt automotive. ✚✚ Creativity techniques
✚✚ TRIZ-Consolidation
✚✚ System and functional structure analysis
✚✚ System partitioning
✚✚ Design for Manufacturing and Assembly
(DFMA)
✚✚ Robustness test plan
✚✚ Robustness design / optimization of
parameters
✚✚ Change management and DFSS
implementation
122
CERTIFICATE ✔
ID CARD ✔
DATABASE ENTRY ✔
ID 2255

Successful completion of recognized Sigma Black You will receive a VDA qualification certificate after
Belt training. At least two years’ professional ex- passing the written exam on the second day of the
perience in development, in development-related second Module.
areas or in automotive quality management. Sug-
gestion of a project, subproject or project miles- For the certification as VDA DFSS Black Belt au-
tone from one’s own or commissioned organiza- tomotive, the implementation of a project/sub-
tion. project from one’s own or from a commissioned
organization is necessary.
NOTE
The tool minitab is used for the mathematical- sta- This project is presented in a final presentation;
tistical calculations. Computers with minitab will the final project report, which must be handed
be provided on-site by VDA QMC during the trai- in beforehand, must have achieved successful
ning. evaluation.
For inhouse trainings, there needs to be agreement After successful final presentation and after pas-
on the use of the tool. sing the oral exam, you will receive a VDA certifi-
cate with a registered number and the respective
VDA DFSS Black Belt automotive card, and the
requisite entry in the VDA QMC database. For this
card we need a digital passport photo in JPEG
format in advance.
Module II 07.–10.10.2014
2255/14-01 1.800,– EUR Fee exclusive of VAT
5 days, with Final presentation and
oral exam
12.11.2014
interruption
Venue: Berlin
123
Joint Quality Management in the Supply Chain
Practically every automotive organization de-

pends on the performance of their suppliers. For
this reason, smooth cooperation is in both parties’
interests.
The trainings listed in the following communi-

cate clear, practical knowledge on the important
issues of quality management in the automotive
supply chain, and with high benefit for the various
target groups.
✚✚ VDA Field Quality Engineer
✚✚ VDA Supplier Quality Engineer
✚✚ Maturity Level Assurance for New Parts
✚✚ VDA Standard Guideline Component Requirements

Specification
✚✚ VDA Field Failure Analysis
✚✚ Robust Production Process Assurance

NEW
ID 2780 VDA FQE – Field Quality Engineer
The VDA Volume Field Failure Analysis, published OBJECTIVE

June 2009, describes a holistic approach for im- Participants are introduced to a comprehensive
plementing capable failure analysis. In October understanding of the VDA standards. Ways and
2011, the audit standard Field Failure Analysis cre- methods for implementation are communicated
ated a further tool for unifying evaluation of the which ensure cooperation on a partnership basis
failure analysis process. throughout the supply chain in the failure elimina-
tion process
In order to promote the implementation of these
standards in practice, VDA QMC has decided to TARGET AUDIENCE
offer a standardized training for VDA Field Quality Executives and personnel from development,
Engineer. quality assurance, warranty, sales and other areas
who want to acquire further qualification in com-
The FQE is a specialist, who controls and monitors plaints management, in field data analysis and
the failure analysis process and supports the in- failure analysis and failure elimination processes.
ternal ans external interfaces with data analyses.
126
NEW
ID 2780
CONTENTS COURSE PREREQUISITES

✚✚ Cooperation of automotive manufacturers and Basic knowledge of failure analysis, process and
suppliers in the supply chain in the failure system audits required.
elimination process (mindset)
✚✚ Roles and interfaces of a Field Quality QUALIFICATION CERTIFICATE
Engineer After passing the written test you will receive a
✚✚ Technical and commercial evaluation in the VDA qualification certificate.
supply chain
✚✚ Shop floor and service activities NOTE
✚✚ Field data management (data collection, data The team of instructors usually consists of a re- The training begins at 9 a.m. on
evaluation and testing of hypotheses) presentative from automotive and suppler indus- the first day and ends around 5
✚✚ Failure analysis (additional notes on standard try respectively. p.m. on the last day.
and stress tests, NTF guideline, planning of
experiments, cooperation between automotive The training fee includes the
manufacturers and supply chain in the NTF relevant training documents, lunch
process) and drinks during training hours.
✚✚ Definition, implementation and monitoring of
actions as well as reporting Repetition of the written exam is
✚✚ Lessons learned using concrete examples invoiced at 200.– EUR

Eibelstadt 23.–25.09.2014 2780/14-01

1.100,– EUR
3 days Berlin 02.–04.12.2014 2780/14-02
127
NEW
VDA SQE – Supplier Quality Engineer
Pprerequisites for a qualification:

• Technical, scientific or business education as well as at least 3 years’
professional experience in supplier management
Basic Training:
VDA Supplier Quality Engineer
ID 2790
Mandatory modules
Problem solving techniques
Two-part
APQP / maturity level
block training
MSA / SPC / FMEA
IS O/ TS 16949
Qualification as VDA
Supplier Quality
Engineer with certified
PPAP
examination
ID 2792
Examination Preparation for

optional prospective VDA Supplier
Quality Engineers ID 2797
Examination Day for Certified

ID 2799
Certificate + database entry
128
NEW
Due to global requirements, increased purcha- Based on a technical, scientific or business

sing volumes and shorter innovaiton cycles cou- education as well as professional experience in
pled with continually increasing complexity, the the supply chain, the training concept is structu-
importance of supplier management in the supply red as follows:
chain is growing.
This affects the competence requirements of the Basic Training: Basics and knowledge of sup-
respective personnel. This requires harmonized plier management requirements
qualification in order to guarantee a high interna-
tional standard. Block training: Basic training and mandatory
modules
The objective of this training concept is the quali-
ficaiton to an expert as a certified Supplier Quality Examination preparation: Summary of cont-
Engineer. ents including examination preparation
Examination day: for certified Supplier Quality

Engineer: Includes oral exam and written exam.
129
I. XXX
XXX QUALITY MANAGEMENT IN THE SUPPLY CHAIN
JOINT
NEW
ID 2790 Basic Training: VDA Supplier Quality Engineer
OBJECTIVE CONTENTS
This training communicates benefits and appli- ✚✚ Role of supplier management in the supply
cation of processes and methods, as well as the chain
chronology in the supplier management process. ✚✚ supplier management in the organizaiton’s
It is the basuic module for achieving competence processes
in the area of “supplier management”. ✚✚ Content design of the supplier management
process
Independently of technology, the necessary acti- ✚✚ Supplier selection
vities oder scope of duties with their respective ✚✚ Customer requirements and purchasing
objectives, evalutaions and applications from the conditions
product development process to serail manage- ✚✚ Audit management
ment are demonstrated. ✚✚ Product and process development
✚✚ Production process and product approval (PPF)
TARGET AUDIENCE ✚✚ Supplier assessment
Executives and staff members from the areas ✚✚ Supplier development
quality, purchasing, logistics, production and de- ✚✚ Complaints management
velopment who work in supplier management.
Technical, scientific or business education, stati-
stical knowledge helpful. At least one year profes-
sional experience in automotive industry (supply
chain) with activites in the areas quality, process
The training begins at 9 a.m. on or project management.
the first day and ends around 5
p.m. on the last day. QUALIFICATION CERTIFICATE
The training fee includes the VDA qualification passing the.
and drinks during training hours. NOTE
General basic knowledge of QM systems and Au-
Repetition of the written exam is tomotive Core Tools is helpful.

Darmstadt 20.–22.05.2014 2790/14-01
1.100,– EUR
3 days Ulm 29.09.–01.10.2014 2790/14-02
130
I. XXX
XXX
NEW
CERTIFICATE ✔
DATABASE ENTRY ✔
Two-part training: Qualification as ID 2792
VDA Supplier Quality Engineer with Certification
OBJECTIVE COURSE PREREQUISITES

This offer is designed for people who want to Admission to the block training takes place after
achieve qualification as a certified Supplier Quality successful assessment of your application.
Engineer within the shortest time possible.
The admission prerequisite is a technical, scien-
We offer you the opportunity to acquire the tific or business education as well as at least 3 ➡ Application form 2792 under
necessary knowledge within 11 days in two week- years’ professional experience in supplier ma- www.vda-qmc.de
long trainings and to sit the exam for certified nagement. see „Aus- und Weiterbildung“/
Supply Quality Engineer od the last day. „Antragsformulare“
TARGET AUDIENCE After passing the written and oral tests you will
Executives and staff members from the areas receive a VDA certificate with registered numbe-
quality, purchasing, logistics and development ring as well as a corresponding VDA QMC data-
who work in supplier management. base entry. The trainings begin at 10 a.m. on
the first day and end around 5 p.m.
CONTENTS NOTE on the last day
✚✚Basic Training SQE Statistical as well as basic knowledge about Auto-
✚✚APQP / maturity level motive Core Tools are helpful. The training fee includes
✚✚PPAP application the relevant training
✚✚MSA, SPC, FMEA and examination documents, lunch
✚✚Problem solving techniques and drinks during training hours,
✚✚ISO/TS 16949 well as nights in a hotel including
breakfast (Mon-Sat) as well as an
attractive supporting program.
30.06.-04.07.2014 2792/14-01 Fee exclusive of VAT

2 x 5 days Eibelstadt 4.000,– EUR
+ 1 examination day 03.-08.11.2014 2792/14-02
after second part
131
NEW
ID 2797 Examination Preparation for Prospective

VDA Supplier Quality Engineers
OBJECTIVE CONTENTS
This offer aims at personnel from organiza- To refresh the contents of the basic training and
tions who wish to refresh their many years of of the mandatory modules
knowledge and past qualifications as well as pro-
spective VDA Supplier Quality Engineers as pre- COURSE PREREQUISITES
paration for the exam. Passing the basic training for VDA Supplier Qua-
The training begins at 9 a.m and lity Engineer, as well as the contents of the man-
ends around 5 p.m. In this training, we offer you the opportunity to datory modules
consolidate your knowledge in a very compact
The training fee includes the way within a day and to prepare for the exam. QUALIFICATION CERTIFICATE
relevant training documents, lunch After passing the written test you will receive a
and drinks during training hours. TARGET AUDIENCE VDA qualification passing the.
Executives and personnel from the areas quality,
Repetition of the written exam is purchasing, logistics and development, who work
invoiced at 200.– EUR in supplier management.

Darmstadt 29.10.2014 2797/14-01 450,– EUR

1 day
132
NEW
CERTIFICATE ✔
DATABASE ENTRY ✔
Examination Day for Certified ID 2799

Executives staff members from the areas pro- After passing the written and oral tests you will
ducts, Logistics: and development, and quality receive a VDA certificate with registered numbe-
supplier management: and. ring as well as a corresponding database entry.
COURSE PREREQUISITES ➡ Application form 2799 under

Admission to the examination day takes place www.vda-qmc.de
after successful assessment of your registration see „Aus- und Weiterbildung“/
form. „Antragsformulare“
least years industrial experience and Module B II The examination fee includes
Evidence of successful completion of and Basic the review of application, the
Training: (ID 2790) and basic well 3 least years examination documents, lunch and
professional supplier management:. drinks during training hours.

Darmstadt 30.10.2014 2799/14-01 500,– EUR

1 day
133
000 Maturity Level Assurance for New Parts:

IDID2704
Project Manager Training
ID 2703
The objective of the standard is the sustainable TARGET AUDIENCE
improvement of start-up, delivery and field quality QS staff, product managers, project managers in
of all supplier parts, components and systems th- product development, product planners, respon-
rough process-accompanying assurance of pro- sible and spokespersons of cross-functional and
duct maturity at the start of production. cross-organizational development teams, persons
responsible for components, the supplier’s custo-
This system for maturity level assurance describes mer team and project leaders, key account ma-
a standard concept for cooperation and commu- nagers.
nication in complex product development projects
with many parties involved in the supply chain. To
this end, it provides a standard set of measured
values and criteria with the corresponding metho-
dology. Since planned comprehensive use of the
standard in the automotive and supplier industries
requires knowledge and competence in different
functions of the organization, a correspondingly
broad scope and two-day training was designed.
134
E-LEARNING ✔
ID 2704
1021
ID 2703
CONTENTS
This training communicates the necessary
knowledge for the product development process QUALIFICATION CERTIFICATE
about the maturity level method (evaluation, cont- At the end you will receive a VDA certificate of
ents, control and reporting). attendance.
Furthermore, the measurement criteria are

worked out in detail in workshop mode. Finally,
the contents are applied in practice during a
group exercise at an “interdisciplinary round
table”. E-Learning
DURATION ID FEE
✚✚ Initial situation and history Access code is valid for 4 weeks

✚✚ Methods and basic principles of maturity level Depends on your and then expires automatically.
assurance previous knowledge,
✚✚ Positive and negative examples from speed of learning and 2703 200,– EUR
number of completed
organizations
learning units.
✚✚ Typical conflict of interest
✚✚ Role of the participants at the round table
✚✚ Opportunities for cooperation The training begins at 9 a.m. on
✚✚ Group exercises the first day and ends around 5
p.m. on the last day.
Basic knowledge in project work / product de- The training fee includes the
velopment process and / or component qualifica- relevant training documents,
tion the VDA Volume Maturity Level
Assurance for New Parts, lunch
Ulm 23.-24.09.2014 2704/14-01 850,– EUR
2 days All fees exclusive of VAT
135
ID 2705 Maturity Level Assurance for New Parts:

Information for Executives
A joint standard for maturity level assurance for OBJECTIVES OF THE WORKSHOP
new parts throughout the supply chain was de- Learn about the advantages of maturity level as-
veloped in the VDA QMC by experienced experts surance and recommend them to selected emplo-
from organizations of the automotive and supplier yees.
industries.
CONTENTS
The objective of the standard is the sustainable The training communicates a rough overview of
improvement of start-up, delivery and field quality the maturity level method and the significance of
of all supplier parts, components and systems th- maturity level. Also, it demonstrates the effects on
rough process-accompanying assurance of pro- the organization when implementing and using
duct maturity for the start of production. the method.
The training begins at 2 p.m. and This system for maturity level assurance describes ✚✚ Methods and basic principles of maturity level
ends around 5 p.m. a standard concept for cooperation and commu- assurance
nication in complex product development projects ✚✚ Short outline of maturity level RF0-RF7
After completing the training you with many parties involved in the supply chain. To ✚✚ Effects on contractual arrangement in the
will receive a VDA certificate of this end, it provides a standard set of measured supply chain and on the QM system
attendance. values and criteria with the corresponding metho-
dology. COURSE PREREQUISITES
The training fee includes the None
relevant training documents, TARGET AUDIENCE
the VDA Volume Maturity Level (Prospective) executives and decision makers of
Assurance for New Parts, lunch the automotive manufacturer and supplier indus-
and drinks during training hours. try.


½ day
136
VDA Standard Guideline – Component Requirement ID 2710

Specification – A Contribution to the Increase of
Quality for Supplier Components
Today, automotive manufacturers are more and The goal of the VDA component requirement spe-
more involving suppliers in the early phases of ve- cification guideline is to obtain the clearest and
hicle development as system and/or module sup- most complete requirements profile for the pro-
pliers in order to profit from their know-how and duct and therefore also its production process
innovative potential. In the course of this, com- through a systematic review of all requirements
ponent requirement specifications are becoming for a product.
more important.
TARGET AUDIENCE
Today, automotive manufacturers have assumed Product project managers and persons in charge
the role of system integrators and commission in the sectors development, quality management,
suppliers with the development of components production and assembly, logistics and service
and systems. It is then the task of the OEM to from automotive manufacturers and suppliers
specify the requirements for the components suf- who must prepare or edit component requirement
ficiently, to integrate the delivered components specifications.
and modules into a complete system, and to safe-
guard the function of the complete system in the CONTENTS
vehicle. ✚✚ Background, importance and objective of the
component requirement specification
The more complex the components in the vehicle ✚✚ Structure and contents of the VDA component
become, the more multifaceted the requirements requirement specification guideline
for the components and their descriptions are. ✚✚ Documentation and management of The training begins at 9 a.m and
The quality of the description of the requirements requirements ends around 5 p.m.
for a product in the component requirement spe- ✚✚ Preparation and coordination of a component
cification is a fundamental prerequisite for the requirement specification After completing the training you
effective development of safe products and pro- ✚✚ Coordination of the requirement along the will receive a VDA certificate of
cesses. New challenges for OEM’s and suppliers supply chain attendance.
arise against this background. ✚✚ Case studies and exercises
COURSE PREREQUISITES relevant training documents, VDA
None Volume Component Requirement
Specifications, lunch and drinks
during training hours.
by request 2710 450,– EUR Fee exclusive of VAT

1 day
137
ID 2731 VDA Standard Field Failure Analysis – Training for Users
The objective of the training is to acquaint the CONTENTS

participants with the contents of this standard ✚✚Sequence of field failure analysis
and to enable them to implement it in their own ✚✚Concept and findings
organization. ✚✚Inspection plan and problem analysis
✚✚NTF process
TARGET AUDIENCE ✚✚Guideline NTF process
Employees from design and development, pro- ✚✚Measures and CIP
duction, warranty, quality assurance and sales in ✚✚Sample strategy and logistics
The training begins at 9 a.m. on automotive and supplier industry that implement ✚✚Data exchange and reporting
the first day and ends around 5 and further develop field failure analysis. ✚✚Embedding in one’s own organization
p.m. on the last day. ✚✚Group exercises
After completing the training you COURSE PREREQUISITES

will receive a VDA certificate of None
attendance.
NOTE
The training fee includes the The team of instructors usually consists of a re-
relevant training documents, presentative from automotive and supplier indus-
VDA Volume Field Failure Analysis, try respectively.
lunch and drinks during
training hours.
Fee exclusive of VAT Düsseldorf 18.–19.03.2014 2731/14-01
Ulm 04.–05.06.2014 2731/14-02 900,– EUR
2 days
Darmstadt 11.–12.11.2014 2731/14-03
138
Auditor Field Failure Analysis ID 2732
You will get to know the audit catalogue in detail, COURSE PREREQUISITES
and will be able to use it to conduct internal and ✚✚ Completion of training ID 1402,
external field failure audits, as well as evaluate the „VDA 6.3 – Module A – General Basics for
results. Process Auditors“ or qualification as internal
auditor or process auditor VDA 6.3
TARGET AUDIENCE ✚✚ Participation in training ID 2731 VDA
Quality experts, quality representatives, internal Standard „Field Failure Analysis – for Users”
auditors, field failure processing staff
CONTENTS After passing the written test you will receive a
✚✚ Application of the catalogue VDA qualification certificate.
✚✚ Requirements for auditors
✚✚ Evaluation scheme The training begins at 9 a.m and
✚✚ Contents of the catalogue pertaining to ends around 5 p.m.
process steps
✚✚ Planning field failure analysis The training fee includes the
✚✚ Diagnosis (standard and stress test) relevant training documents, lunch
✚✚ NTF process and drinks during training hours.
✚✚ Problem analysis
Düsseldorf 20.03.2014 2732/14-01 All fees exclusive of VAT

500,– EUR
1 day Darmstadt 13.11.2014 2732/14-02
139
ID 2801 Robust Production Process Assurance
ID 2802
The VDA Volume Robust Production Processes The VDA Volume Robust Production Processes
focuses in particular on the set of problems that provides assistance for:
begin with SoP (Start of Production). The objec-
tive is to safeguard production processes and ✚✚ How to implement Robust Production
implement a Robust Production Process by es- Processes?
tablishing minimum requirements throughout the ✚✚ How to evaluate or measure Robust
supply chain. Production Processes?
✚✚ How to handle influencing variables and
By means of a Robust Production Process throug- faults?
hout the supply chain of the OEM’s and suppliers, ✚✚ How to improve existing production
product quality (fault-free products according to processes?
specification, delivery to schedule, optimized de-
livery quality and therefore improved field quality) The model is roughly divided into three parts:
is improved and safeguarded so that the compe-
titive ability of German automotive manufacturers ✚✚ The prerequisites
can be sustainably strengthened. Economically, ✚✚ A checkpoint before start of production for a
this should also entail a considerable reduction of status inspection and
testing, failure and field costs. ✚✚ the four control loops: Management control
loop, supplier control loop, production control
loop, and customer control loop
140
ID 2801
ID 2802
The prerequisites for a Robust Production Process TARGET AUDIENCE
must be planned and implemented to an essential Employees from quality assurance, production
degree in the product development process. The- planners, production managers, purchasers.
refore, this Volume is very closely interlocked with
Maturity Level Assurance. COURSE PREREQUISITES
✚✚ Basic principles of quality management
As well as failure and supplier management, re- (ISO/TS 16949)
commendations for controlling and management ✚✚ Employees of the above listed target
are given. For the clear recording and represen- audiences with knowledge of company-
tation of key figures and indicators, cockpits with specific production processes
traffic light display are recommended. Various ✚✚ Familiarity with the Robust Production
checklists and supplementary, tested practical Processes Volume
examples on the individual topics can be found
in the annex. OBJECTIVES After completing the training you
✚✚ Well-founded knowledge of the VDA will receive a VDA certificate of
This training will communicate the described con- standards attendance.
tents of the new VDA standard Robust Production ✚✚ Competence to implement and use the
Processes to users and enable them to implement standards The training fee includes the
and use them. The application of the described relevant training documents, the
methods and checklists will be communicated in VDA Volume Robust Production
group work using practical examples. Process, lunch and drinks during
training hours.
TRAINING FOR USERS All fees exclusive of VAT
by request 2801 450,– EUR The training begins at 9 a.m and

1 day ends around 5 p.m.
TRAINING FOR EXECUTIVES
by request 2802 350,– EUR The training begins at 2 p.m. and

½ day
Inhouse by agreement ends around 5 p.m.
141
QUALIFICATION PROGRAMS
IN COOPERATION
The VDA QMC qualification program offers trai-

nings in cooperation with the Zentralverband der
Elektrotechnik- und Elektronikindustrie (ZVEI),
Fraunhofer Institut and Beuth Hochschule für
Technik Berlin.
✚✚ ZVEI – Zentralverband Elektrotechnik-

und Elektronikindustrie e. V.
✚✚ Fraunhofer Institut
✚✚ Beuth Hochschule für Technik Berlin

ZVEI – ROBUSTNESS VALIDATION
NEW
ID 2771 Robustness Validation –

Efficient Development of Reliable Electronics
Today, quality requirements for failure rates in CONTENTS

the single-digit ppm range are state of the art for This training imparts in-depth knowledge about
electronic systems in vehicles and in industrial the Robustness Validation concept and its pro-
applications. Significant effort is put into these cedures. The focus is on the background and
objectives throughout the value chain. procedures for developing application-speci-
fic requirements on the basis of mission profi-
In this connection, qualification standards for les. Furthermore, the application of Robustness
electronic components in the old form with fixed Validation in the shape of a design for reliability
evaluation criteria, e. g., in the AEC Q100/101 are strategy is also dealt with in-depth. This includes
no longer sufficient. This procedure does not ad- the systematic approach to mission profiles, er-
dress the specific load in the field, and accepts up ror physics, use of the knowledge matrix for exact
to 1% failures (see AEC Q100 Addendum 7). evaluation and assurance of application-specific
requirements. And rounding off, the documenta-
In order to meet the requirements of today’s au- tion and the integration of RV into the usual QM
tomotive and industrial applications, all partici- systems and development processes are presen-
pants of the value chain together developed the ted. Discussion of practical examples enables
“Robustness Validation”, a complete system, now direct evaluation of the benefit of this up-to-date
also referenced by the current AEC Q100/101 approval procedure.
The training begins at 9 a.m and (Addendum 7). Robustness Validation (RV) en
ends around 5 p.m. ables systematic and sustainable assurance of ✚✚ Assessment of results and correct application
application requirements on the basis of compre- of an RV
After completing the training you hensible stresses in the field and the respective ✚✚ Basis of the Robustness Validation concept
will receive a VDA certificate of degradation and aging processes. The approach and its procedures with the example of
attendance. avoids tests that do not increase knowledge and semiconductor components
enables concentrating on relevant risks and error ✚✚ Knowledge matrix – significance and
The training fee includes the mechanisms. application
relevant training documents, lunch ✚✚ Approval of electronic components after
and drinks during training hours. Apart from the original application in automotive Robustness Validation
electronics, RV has increasingly found a place in ✚✚ Practical examples
Fee exclusive of VAT the development of electronics in the industrial ✚✚ Integration of Robustness Validation into
and consumer goods sector. development process of the semiconductor
manufacturer and first tier supplier (e. g.
reference to APQP)
✚✚ Writing mission profiles: Requirements and
content
144
NEW

Developers and quality personnel in automotive Basic knowledge about the approval of electronic
and industrial electronics components
Darmstadt 19.03.2014 2771/14-01

500,– EUR
1 day Berlin 11.09.2014 2771/14-02
ROBUSTNESS VALIDATION
Robustness
Robustness
curve
curve
mode a
Failure
Robustness
Robustness
margin
?
margin
Fa od
ilu e c
m
re
?
Parameter B
? App I
App II
Spec
?
Fa ode
m
ilu b
re
Parameter A
145
NEW
ID 2772 Robustness Validation – Training for Executives
Microelectronics have found their way into many But this development comes with a price. The
areas. Today’s vehicles, industrial controls and dogma of age and fatigue-proof microelectronics,
medical technology cannot be realized without as still postulated by current standards, is no lon-
electronic systems any longer. In the failure or ger justified. Typical conditions of use and opera-
quality statistics today’s vehicles are more reliable ting times can lead to failures: Thus, knowledge
than ever – because or inspite of complex electro- about types of failures and their occurrence over
nics. For a long time, this interrelationship seemed time must be factored into a maintenance and
to be a law of physics. But now it turns out that safety concept. The established qualification stan-
it was not standards such as AEC Q100 that gu- dards in automotive electronics, such as AEC
aranteed reliability or that can guarantee reliabi- Q100, take no account of these issues. This trai-
lity for the future. We must give thought to viable ning presents the possibilities of the Robustness
qualification concepts for the future of automotive Validation method in order to ensure “fit for use”.
and industrial electronics. Areas of conflict, which have to be addressed in
development, are exemplarily presented in order
The trends towards smartphones, tablet PC’s, to clarify the requirements for the development
ultrabooks and other powerful consumer goods process and for executives.
drive the development of semiconductor industry:
They lead to an ever faster and more consistent
drive towards technological limits. This rapid pro-
gress enables, e. g. for automotive industry, huge
opportunities in driver assistance processes, mul-
timedia, connectivity and many other segments.
146
NEW
ID 2772

Executives from automotive and industrial elec- Basic knowledge of automotive and industrial
tronics electronics is helpful.
CONTENTS
This training presents an overview of the various
requirements for reliability and safety of modern
electronic systems using automotive examples.
The technological trends in microelectronics, that
are seemingly in opposition to these increased re-
quirement, are explained and the consequences
for users are presented.
✚✚ Requirements for reliability and safety of

electronic systems from the viewpoint of
reliability and safety
✚✚ Identify and take into account technological
limits
✚✚ Structured application of these insights in the
development process
✚✚ Context with established procedures and The training begins at 9 a.m and
methods, as well as their strengths and ends around 5 p.m.
weaknesses
✚✚ Personal responsibility within product After completing the training you
development and realization will receive a VDA certificate of
✚✚ Decision support for critical attendance.
questions in the above mentioned context
DURATION VENUE DATES ID FEE Fee exclusive of VAT

Darmstadt 20.03.2014 2772/14-01
500,– EUR
1 day Berlin 12.09.2014 2772/14-02
147
FRAUNHOFER INSTITUT – VDA VOLUME 19
ID 2728 VDA Volume 19 – Technical Cleanliness in Automotive

Industry – Qualification as “Inspector for Technical
Cleanliness”
STANDARDIZED CLEANLINESS OBJECTIVE

INSPECTION This training enables the participant to indepen-
Technical cleanliness of components and assem- dently design cleanliness analyses according to
bly groups is an important functional characteri- VDA 19, conduct them with up-to-date equip-
stic in the manufacture of modern vehicles. ment and document them in the required man-
ner. Furthermore, the background to the technical
VDA Volume 19 „Inspection of Technical Clean- necessity of cleanliness inspections and cleanly
liness – Particulate Contamination of Functionally behavior is explained.
Relevant Automotive Components“ is the first
comprehensive standard publication to deal with The compatibility between VDA 19 and ISO 16232
the approach and procedures to characterize (Part1-10) „Road vehicles – Cleanliness of com-
cleanliness of products in the automotive quality ponents of fluid circuits“ also enables participants
chain. This Red Volume VDA 19 was officially in to conduct cleanliness analyses according to the
troduced by the VDA QMC in January 2005. international standard.
TARGET AUDIENCE
This training aims to qualify automotive, supplier
or service personnel who conduct cleanliness
inspections. The imparted knowledge and the
related practical skills also constitute valuable
tools for anyone confronted with the quality factor
technical cleanliness in their daily work, such as
construction, quality assurance, technical purcha-
sing and sales personnel. Due to the similar cle-
anliness requirements in the sectors aerospace,
hydraulics and precision engineering, this training
is also suitable for personnel from these backg-
rounds.
148
FRAUNHOFER INSTITUT – VDA VOLUME 19
CERTIFICATE ✔
ID CARD ✔
ID 2728
CONTENTS OF THE 1-DAY TRAINING EXAMINATION DAY (OPTIONAL) Dates, fees and registration under:
www.technische-sauberkeit.de
Theoretical basics Practical part
✚✚ Background on the quality factor technical The practical part consists of a case example the
cleanliness in automotive construction participants have to work out and present indivi-
✚✚ Extraction procedures for particle dually, and of practical exercises in a cleanliness
contaminations in components lab:
✚✚ Analytical procedures for the evaluation and
quantification of practical contaminations ✚✚ Establishing an inspection procedure to
✚✚ Cleanliness inspection according to VDA determine technical cleanliness, in conformity
Volume 19 – abatement measurements, blind with regulations
values, routine inspections ✚✚ Cleanly behavior, determination of blind
✚✚ Examples for cleanliness inspections values
✚✚ Conducting various extraction procedures
NUMBER OF PARTICIPANTS (spray, rinse, shake, ultrasound) in the
The number of participants is limited to eight. cleanliness lab
✚✚ Selection and handling of analytical filters
QUALIFICATION CERTIFICATE ✚✚ Conducting various analyses (gravimetrical,
At the end you will receive a certificate of microscopic)
attendance from the Fraunhofer Institut. ✚✚ Evaluation and documentation von
cleanliness analyses and their results
Theoretical part
Written exam (multiple choice) with 30 questions
After completing the 1-day training and success-
fully passing the exam the Fraunhofer Institut and
the VDA QMC will issue you with a certificate and
a card which shows you as “Inspector for Techni-
cal Cleanliness”.
149
FRAUNHOFER INSTITUT – VDA VOLUME 19.2
ID 2729 VDA Volume 19.2 – Technical Cleanliness in Assembly –

Qualification as „Planner for Technical Cleanliness”
In order to ensure the technical functioning of OBJECTIVE

modern vehicles, the cleanliness of the assembled The training qualifies the participant to determine
systems and fluid circuits is of increasing import- and evaluate action to prevent re-contamination,
ance. Recent experience has shown that in order based of the cleanliness specification of parts and
to ensure cleanliness quality, the cleanliness of systems. Based on the structure of the guideline,
the individual parts is stringently required but not this training divides the extensive cleanliness
sufficient on its own planning and optimization process into compact
and manageable individual parts. The separate
After cleaning the individual parts, many influen- but overarching treatment of the influences of
cing variables and processes can cause re-cont- environment, logistics, personnel and assembly
amination of parts or assembly groups with fun- equipment as well as methods for measuring
ctionally critical particles. The identification and cleanliness influences enables the participant to
assessment of this interference with cleanliness address technical cleanliness in assembly inde-
quality and the selection of efficient and cost-ef- pendently and systematically, and also to identify
fective prevention and counteraction constitutes untargeted or excessive cleanliness action and
a considerable challenge entailing great respon- thus to avoid misinvestment.
sibility.
TARGET AUDIENCE
The VDA Volume 19.2 – Technical cleanliness in This training aims to qualify automotive or supplier
assembly – Environment, Logistics, Personnel personnel dealing with planning and optimizing
and Assembly Equipment -, edited by VDA QMC production as to technical cleanliness, especially
in 2010, is the first comprehensive guideline for assembly planners and process owners of exis-
the structured planning and optimization of cle- ting assemblies, logistics experts or facility mana-
anliness-oriented assembly and the related areas. gers. Furthermore, it is aimed at constructors and
developers, quality representatives or others who
deal with the issue of technical cleanliness in the
customer.-supplier relationship. Due to the similar
issues in cleanliness, this training is also suitable
for the aerospace, hydraulics and precision en-
gineering sectors.
150
FRAUNHOFER INSTITUT – VDA VOLUME 19.2
CERTIFICATE ✔
ID CARD ✔
ID 2729
CONTENTS OF THE 1-DAY TRAINING EXAMINATION DAY (OPTIONAL) Dates, fees and registration under:
www.technische-sauberkeit.de
Theoretical basics Practical part
✚✚ Methodology and approach for improving The practical part is divided into a planning exer-
technical cleanliness of products cise, which is completed and presented inde-
✚✚ Design of the manufacturing environment and pendently by the participants, as well as practi-
personnel activities cal exercises in the technical department of the
✚✚ Logistics: Packaging, transport, storage and Fraunhofer Institut:
double door concepts from the viewpoint of
cleanliness ✚✚ Differences between clean room
✚✚ Cleanliness-oriented assembly equipment: classifications
Workplaces and facilities, joining processes, ✚✚ Cleanliness-appropriate behaviour and
assembly strategies suitable work clothing
✚✚ Techniques and procedures for measuring ✚✚ Evaluation and selection of different
cleanliness influences packaging variants
✚✚ Design of locks and doors
NUMBER OF PARTICIPANTS ✚✚ Optimization and evaluation of assembly
The number of participants is limited to twelve. processes, workplaces and facilities
✚✚ Measurement of particles from the
QUALIFICATION CERTIFICATE environment, in facilities or in processes
At the end you will receive a certificate of
attendance from the Fraunhofer Institut. Theoretical part
Written exam (multiple choice) with 30 questions
After completing the 1-day training and passing
the exam, you will receive a certificate as well as a
„Planner for Technical Cleanliness“ card from VDA
QMC and Fraunhofer Institut.
151
BEUTH HOCHSCHULE – QUALITY MANAGER
ID 1060 Quality Manager

Professional further qualification in quality management
Cooperation between the For more than 25 years now, the correspondence Supplemental training for the
Beuth Hochschule für institute of the Beuth Hochschule für Technik Ber- correspondence course „Quality
Technik Berlin and the lin has offered scientific and professional further Management Representative” of Beuth
VDA Quality Management education. Professional experts and executives Hochschule für Technik Berlin:
Center have the opportunity to achieve further education
or a master’s degree in an extra-occupational cor- VDA Quality Manager and
respondence or online course, making them inde-
pendent of time and place in their studies. Internal Auditor
The focus is on interdisciplinary technical qualifi- GENERAL

cation. Close cooperation with relevant industry Based on the professional further education for
sectors guarantees practical relevance, and to- quality managers by Beuth Hochschule für Tech-
gether with the college departments, up-to-date nik Berlin, you will increase your knowledge of au-
knowledge is imparted on a high level. tomotive procedures and receive qualification as
For many years now, Beuth Hochschule für Tech-
nik Berlin has been providing a correspondence OBJECTIVE
course on quality management methods, focus- In this course, you will learn typical procedures
sing on the structure, maintenance and optimiza- and methods in automotive industry, as well as the
tion of the quality management system as well as QM system requirements according to the auto-
the improvement of the level of quality and inclu- motive standard ISO/TS 16949.
ding cost aspects.
TARGET AUDIENCE
Graduates of the course “Quality Management Re-
presentative” of the Beuth Hochschule für Technik
Berlin.
ADMISSION REQUIREMENT:
Completion of the 1-semester correspondence
course “Quality Management Representative” of
the Beuth Hochschule für Technik Berlin or indivi-
dual case assessment
152
BEUTH HOCHSCHULE – QUALITY MANAGER
CERTIFICATE ✔
AUDITOR CARD ✔
DATABASE ENTRY ✔
ID 1060
CONTENTS EXAMINATION DAY FOR

✚✚ Automotive-specific requirements for quality VDA QUALITY MANAGER AND
management INTERNAL AUDITOR
✚✚ Process and customer focus After passing the written and oral tests you will
✚✚ ISO/TS 16949 – specific requirements receive a VDA certificate with registered numbe-
✚✚ Quality assurance of supplies ring as well as a corresponding auditor card and
✚✚ Production process and product approval VDA QMC database entry.
(PPF)
✚✚ Process /product maturity levels Dates and fees
✚✚ Robust production processes can be found under
✚✚ Systematic problem solving methods www.beuth-hochschule.de/qm.
At the end you will receive a

certificate of attendance.
Training: 3 days Beuth Hochschule für

by request 1060 by request
Exam: 1 day Technik Berlin
153
IV. REGISTRATION, DETAILS AND ADDITIONAL INFORMATION
REGISTRATION, DETAILS AND
ADDITIONAL INFORMATION
Of course, we would like to provide you with ad-

ditional information about our trainings.
In the following, you can find out about our publi-

cations, some of our VDA instructors and all about
registration formalities.
✚✚ List of Publications
✚✚ Some of our VDA trainers
✚✚ Terms of registration and payment
✚✚ Publishing information
✚✚ Registration form
LIST OF PUBLICATIONS
List of Publications
For current prices and editions, VOLUME PART TITLE MEDIUM

please go to
ocumentation and Archiving – Code of practice for the documentation
D
our web shop 1 and archiving of quality requirements and quality records
www.vda-qmc.de
Quality Assurance of Supplies, Production Process and Product

2 Approval
Ensuring Reliability of Car Manufacturers and Suppliers- Reliability

3 1
Management
Quality Assurance in the Process Landscape –

4 General, Risk Analyses, Methods, Process Models Ring-binder
5 Capability of Measurement Processes – Capability of Measuring Systems
Traceable Inline Metrology in Car Body Manufacture

5 1
Supplementary volume to Volume 5
Capability of Measurement Processes for the Torque of Screw

5 2
Connections
Quality Audit Fundamentals – Certification Requirements for

6 VDA 6.1, VDA 6.2, VDA 6.4 on the basis of ISO 90011
QM System Audit –
6 1
Based on DIN EN ISO 9001:2008 and DIN EN ISO 9004:2009
QM System Audit – Service – Special requirements by analogy with

6 2
ISO/TS 16949 for automotive service providers
Process Audit – Product engineering process / Serial production /

6 3
Service engineering process / Service provision
QM System Audit- Production Equipment –

6 4
DIN EN ISO 9001 and DIN EN ISO 9004-1 Fundamentals
6 5 Product Audit
Process Audit –
6 7
Product Realization Process / Individual Production
QDX – Quality Data eXchange V2.0 incl. CD-ROM with requirements for
7 data exchange, specifications and examples
156
9 Quality Assurance Emissions and Consumption – CoP tests of vehicles
14 Preventive QM Methods in the Process Landscape
Decorative Surfaces of External Fittings and Functional Parts in the Inter-

16 nals and Externals of Automobiles
Inspection of Technical Cleanliness – Particulate Contamination of

19 Functionally Relevant Automotive Components
Technical Cleanliness in Assembly – Environment, Logistics, Personnel

19 2
and Assembly Equipment
TITLE
✚ VDA Maturity Level Assurance for New Parts
✚ VDA Robust Production Process

DA Component Requirements
V
✚ Specification – Automotive VDA-Standard Structure
DA Maturity Level Assurance + Robust Production Process +
V
✚ Component Requirements Specifications in Bundles
✚ VDA Risk Minimization in the Supply Chain (online document)
✚ VDA Field Failure Analysis
✚ VDA Field Failure Analysis Audit Standard (online document)
✚ Car-Washes – Criteria for Car-Washes Conforming to VDA Specifications) (online document)
✚ VDA Standardized Process for Handling Customer Complaints

DA Standard „Establishing Customer-Specific QM System Requirements
V
✚ based on ISO/TS 16949“
✚ Special Characteristics (SC)/ Process Description
✚ Automotive SPICE® – Process Assessment Model
✚ ISO/TS 16949 German Edition of the Standard
✚ Automotive certification scheme for ISO/TS 16949 – Rules for achieving IATF recognition
✚ IATF Auditor Guide for ISO/TS 16949
157
SOME OF OUR VDA INSTRUCTORS
Some of our VDA trainers
ALRAM, WOLFGANG
Qualification: Precision mechanic, quality representative, quality manager, EOQ-Auditor,
1st and 2nd Party Auditor ISO/TS 16949
Experience: Head of production and of acoustics lab Hella Mexico, quality lab AB-Elektronik
GmbH, quality manager TRW-Automotive GmbH, Fujikura Automotive Europe GmbH
Subjects: VDA 6.3, Core Tools, ISO/TS 16949, customer-specific QM system requirements,
VDA 2, SQE Supplier Quality Engineer
BARTH, DIRK PATRICK

Qualification: Mechanical engineer
Experience: Quality planning / quality management for Daimler AG in Stuttgart; managing director
for Reutter Metallwarenfabrik GmbH in Waiblingen; freelance consultant for process
optimization and company organization in Stuttgart
Subjects: VDA 6.1, VDA 6.3, ISO/TS 16949, Automotive Core Tools, VDA 2
BÖHM, HARALD
Experience: Project engineer IAP; instructor Deutsche Technische Akademie GmbH; consultant pdv
Unternehmensberatung GmbH; project manager Baan Deutschland GmbH; manage-
ment systems Solutionline CSS GmbH; managing director BOS GmbH & Co KG
Subjects: VDA 6.3, FMEA, QFD
BRITZELMEIER, JOHANN
Qualification: Mechanical engineering and construction
Experience: Project management, head of management system for KUKA Systems (QM,UM,H&S),
data protection officer safety expert, EFQM Assessor, business moderation, export
control, implementation of various management systems, consulting & training
Subjects: VDA 6.4, VDA 6.7
BUSCH, UWE
Qualification: Electrical engineer, DGQ/EOQ quality manager, Six Sigma Black Belt
Experience: Quality management executive, production management, head of quality assurance
and warranty for Leopold Kostal GmbH & Co. KG
Subjects: Field failure analysis, VDA 6.3
158
CASSEL, MICHAEL
Qualification: Engineering studies, additional quality management training (EOQ Quality Professional,
Auditor, Technician and Systems Manager)
Experience: Mechanical engineering, metrology, quality management, freelance instructor and
management consultant, as well as author of reference books on quality management
Subjects: Management systems and QM methods, Core Tools, ISO/TS 16949,
VDA 6.3, VDA 2
DEISSENROTH, WOLFGANG
Qualification: Industrial clerk
Experience: More than 40 years’ experience in automotive supplier industry, of which 5 years in the
UK and 5 years in the USA For 16 years central coordination of warranty processes
and customer contracts in quality management; at present chairman of the „Warranty
Working Group“ at CLEPA/Brussels
Subjects: Field failure analysis, VDA 6.3
DOBERSTEIN, MANFRED
Qualification: Mechanical engineer, specialty manufacturing engineering
Experience: Production planning (Bosch / VW); VW controlling; supplier management: supplier
assessment; technical field service projects; VW supplier management: processes,
methods and systems; Formel Q konkret, QPN Integral, QM plan, new sites (currently:
Malaysia, Taiwan)
Subjects: Maturity level assurance for new parts (MLA), VDA 2
DÖNNI, MARKUS
Qualification: Production engineer, EFQM assessor, AQMA auditor ISO 9001,
VDA 16949, VDA 6.1 and VDA 6.3
Experience: Production planning in body construction for Daimler AG, Sindelfingen; project mana-
ger for introduction of QM systems worldwide for Daimler AG, Stuttgart; head of
quality management Mercedes-Benz Lenkungen GmbH, Düsseldorf; freelance consul-
tant, instructor and auditor for QM systems inside and outside automotive industry;
freelance quality representative for several organizations
Subjects: ISO/TS 16949, VDA 6.3, process management, QM-methods, automotive Core Tools,
VDA 2
159
FORSTER, THOMAS
Qualification: Industrial engineer, DGQ / EOQ auditor quality, process auditor VDA 6.3 and auditor
field failure analysis
Experience: Executive in the areas process systems, warranty and field observation, head of quality
in development and production areas, development and auditing of quality and en-
vironmental management systems, cooperation with VDA working group field failure
analysis
Subjects: Field failure analysis, ISO/TS 16949, VDA 2
FRANK, ROBERT
Qualification: Mechanical engineer / specialist field construction, European Quality Systems Manager
Experience: 23 years experience with QM projects and leadership with Daimler AG; 2 years dele-
gate for International Automotive Task Force (IATF); training development and training
for IATF, VDA QMC, DGQ, Daimler AG; IATF Witness Auditor for ISO/TS 16949; EFQM
assessor; trainings and projects in Germany, USA, Mexico, South Africa and China; 3
years head of IATF Oversight Office with VDA QMC; 3 years head of QM suppliers and
Labor in China; 1 year managing director of VDA QMC China, freelance consultant for
QM trainings, supplier development and interim management, VDA QMC key account
international relations
Subjects: VDA 6.1, VDA 6.2, VDA 6.3, VDA 6.4, VDA 6.5, ISO/TS 16949, VDA 2, VDA Quality Ma-
nager and Internal Auditor
FRENZEL, THEODOR
Qualification: Motorcar mechanic, automotive engineering studies, DGQ II certificate (stat. me-
thods), quality manager, EOQ auditor, certified ISO/TS 16949 auditor, business excel-
lence assessor (EFQM)
Experience: Supplier development, head of quality engineering, department head quality manage-
ment, project work on quality promotion, e. g. implementation of management systems
(VDA 6.1, QS-9000, ISO/TS 16949) and self-assessments according to the EFQM
model, multiple award applications Ludwig-Erhard-Preis; ISO/TS auditor for certification
bodies, instructor for ISO/TS auditors, instructor for team training and personal develop-
ment
Subjects: ISO/TS 16949, VDA 6.3, Automotive Core Tools, process management, VDA 2
160
FREUNDLIEB, ANDREAS
Qualification: Degree in engineering physics, EOQ quality system manager, auditor, EFQM assessor
Experience: Quality management, project work, e. g., implementation of management systems (ISO
9001 and ISO/TS 16949) and self-assessments according to EFQM, system and pro-
cess audits
Subjects: VDA 6.3, VDA 2
FRIESE, DIETER JOACHIM

Qualification: Toolmaker injection molds, industrial foreman plastics/rubber, Quality Manager (DGQ)
Experience: Quality manager in central QM / area supplier management for IDEAL Automotive
GmbH, Bamberg
Subjects: VDA 6.3, VDA Quality Manager
FÜLLER, HERBERT A.
Experience: Production planning and control for Alfred Teves; quality management for VDO Adolf
Schindling AG; DGQ board member; and member of VDA committee QM; vice-pre-
sident and head of a business unit of Siemens VDO AG; management consultant for
quality and project management; head of VDA task force
Subjects: QM methods – Design for Six Sigma
GHANIPOUR-HÖSER, KATRIN
Qualification: Degree in education and psychology, quality management
Experience: Coaching, consulting and training in management and soft skills, implementation of
quality management systems
Subjects: Train the trainer, error management, interview techniques for auditors and further
subjects in the soft skills area
161
GLEICH, ACHIM
Experience: Head of TQM for Bertrandt AG / head of QM Consulting Bertrandt Technikum GmbH;
supplier development projects for AUDI Györ, implementation of integrated manage-
ment systems tier 1/tier 2 automotive; project Manager for MBtech Consulting GmbH:
quality strategy development and quality initiative deployment, freelance consultant for
quality management, integrated management systems, lean management and supplier
development projects, certification auditor ISO/TS 16949, VDA 6.1 and ISO 9001
Subjects: ISO/TS 16949, VDA 6.3, VDA 2
HERBST, FRANZ
Qualification: Quality expert / quality inspector metal, operative plastics engineering,
EOQ auditor, ISO/TS 16949 3rd Party auditor, EFQM assessor, VDA 6.3 auditor
Experience: Quality management, quality engineering, internationalization of production sites,
corporate development, lean management methods, freelance quality management
consultant, environmental management and corporate development, QM and auditor
instructor
Subjects: VDA 6.x, ISO/TS 16949, VDA Quality Manager, methods and tools, VDA 2
HÖPPNER, THORSTEN
Qualification: Mechanical engineer, specialty general mechanical engineering,
ISO/TS 16949 3rd Party auditors
Experience: Project engineer in air spring development for Phoenix AG; process- / product enginee-
ring in steering for DaimlerChrysler AG; quality engineer in steering; project manager
Mercedes Benz development of components and aggregates
Subjects: ISO/TS 16949, Automotive Core Tools, VDA Quality Manager, VDA 2
IDE, HARTMUT
Qualification: Mechanical engineer, quality manager, quality specialist engineer, DGQ instructor,
auditor ISO/TS 16949 inter alia.
Experience: Quality management, energy management, process management, VDA QDX, AdBlue
auditing, CAQ systems, supplier management, supplier integration, supply chain
management, process optimization, external QM representative, external environmen-
tal management representative, external energy management representative, interim
manager, supplier QM, supplier quality
Subjects: ISO/TS 16949, VDA 6.x, QDX, AdBlue certification, VDA compliant wash systems, VDA 2
162
JAKOB, CHRISTIAN
Qualification: Electrical engineer (data technology), Master of systems engineering
Experience: Introduction/implementation of quality management systems and development of test
and inspection processes for WorkX AG in Hofolding; product/process qualification
for AIFOtec AG fiberoptics in Martinsried, warranty and auditing of field fault analysis
process for BMW AG in Munich
Subjects: Field Failure Analysis
JUNGGEBURTH, THOMAS
Qualification: Machine builder, studies in economics, EOQ auditor, EFQM assessor
Experience: Altogether over 30 years automotive experience, of which 25 years for BMW AG and
before that for a direct supplier; with BMW AG in various positions, such as engine pro-
duction/development, production planning, production technology, supplier management,
human resource management, sales, marketing, process and quality management
Subjects: ISO/TS 16949, VDA 6.1, VDA 6.2, VDA 6.3, VDA 6.4, VDA 2
KAISER-DIECKHOFF, DR. UWE

Qualification: Physicist, EOQ auditor, train the trainer and facilitator qualification
Experience: 1979 to 84 head of quality engineering for ZF Getriebe GmbH; 1985 application de-
velopment Alfred Teves GmbH; 1986 to 91 head of semiconductor metrology for
Bosch Technical Center Microelektronics; 1991 to 94 development and head of quality
assurance department and supervision of area III: parts manufacturer for VDA; 1994 to
2001 central area quality promotion Bosch; editorship and coordination of the edition
of ISO/TS 16949: 1999 to 2001; from 2002 to 2006 department head for Bosch: exter-
nal relations, government and political relations, project development and coordina-
tion; since 2007 project work for Bosch Management Support GmbH
Subjects: ISO/TS 16949, VDA 6.3
KANDLER-SCHMITT, NINA
Qualification: Physics lab technician, technical college, BIS mechanical engineering studies, MBA
correspondence course quality and environmental management, certified QM auditor
qualification
Experience: Assistant QM representative for Freudenberg Forschungsdienste KG; central SQA/
SQD for Knorr-Bremse Systeme für Nutzfahrzeuge GmbH (commercial vehicles);
supplier assessment with process audits for Audi AG, quality assurance for purchased
parts supplier management for AUDI Hungaria Motor Kft.
Subjects: The joint QM system in the supply chain: robust production processes, VDA quality
manager, ISO/TS 16949, VDA 6.3
163
KAZMIERCZAK, JACEK
Qualification: Mechanical engineering, EOQ, EFQM
Experience: Department head for VDA QMC from 2002-2005; for Volkswagen AG: QMS of the
Poznan site (Poland) of VW commercial vehicles and corporate quality assurance,
responsible for VW AG corporate QA for corporate system audits; Witness auditor ISO/
TS and VDA
Subjects: ISO/TS 16949, VDA 6, 6.1, (6.3), maturity level assurance
KLUG, MIRKO
Qualification: Toolmaker, EOQ quality systems manager, EOQ quality auditor, ISO/TS auditor, certified
rick manager, Master studies with emphasis on integrated management systems
Experience: Executive in project purchasing, supplier management, quality control and global war-
ranty management focus on contract design and process optimization in the supply
chain
Subjects: ISO/TS 16949, VDA quality manager, VDA 6.3, VDA 2, field failure analysis,
VDA field quality engineer
KRÄMER, BERNHARD
Qualification: Electrical mechanic, industrial foreman metal, economics studies, EOQ quality mana-
ger, Six Sigma Black Belt
Experience: Quality management; metrology and statistics; electrical mechanic with Siemens AG;
measuring room manager and expert for metrological methods with Daimler AG
Subjects: VDA 5 (test and inspection process suitability), quality management and production
measurement technology
KREMPELHUBER, HUBERT VON

Qualification: Galvanizer, surface technology and materials science engineer
Experience: Introduction/implementation of QM systems in the automotive industry (DIN EN ISO
9001,
VDA 6), head of operations scheduling for quality management for production laun-
ches, team leader purchasing/quality development parts for Daimler AG, internal and
external system and process auditor, 10 years of trainings for Robert-Bosch GmbH and
Siemens AG on the subject of VDA 6.3 process audits
Subjects: VDA 6.3
164
MARX, TORSTEN
Qualification: Mechanical engineer, QM system auditor, process auditor, VDA 6.1, VDA 6.3
Experience: Environmental management, certified according to waste management facility regula-
tions (EfbV), ISO 9001 certification as commissioned DEKRA auditor; supplier ma-
nagement, launch manager for Johnson Controls, since 2004: VW corporation auditor,
supplier development, assessment for AUDI AG
Subjects: VDA 6.3
MÖHRKE, HANS-JOACHIM
Qualification: Machine technician, specialty production, quality, environmental and economic en-
gineering
Experience: Quality engineering, supplier development, project management and head of quality
assurance / quality management for Edscha AG, head of QA / QM for Rollax GmbH &
Co. KG
Subjects: VDA 6.3
MORENZIN, DR. JAN

Qualification: Physicist
Experience: Automatic controller development as project manager, software developer and test
manager, quality assurance and functional safety of electronic components for OEM
and suppliers, freelance consultant for quality and safety management for electronic
vehicle components
Subjects: Automotive SPICE®, functional safety according to ISO 26262
MYCROFT, ROBERT
Qualification: Bachelor of Engineering, Associate Member of the Institution of Mechanical Engineers
Experience: Manufacturing planning and internal auditor for Audi AG, Head of development and
project management motor cooling for Valeo SA, freelance work in supplier develop-
ment in Eastern Europe, former member of IATF Training Commission, World Class
Manufacturing project coordination and coaching within the Fiat group, IATF witness
auditor
Subjects: ISO/TS 16949, VDA 6.3
165
OFEN, ROLF
Qualification: Precision engineer (optics, precision mechanics, digital technology)
Experience: Precision measurement, optical measurement, assembly technology, standardization
and development of procedures for measurement and inspection for Bosch, develop-
ment of approval and monitoring procedures (capability analyses, capability of measu-
rement processes, uncertainty) and „standard- and special test processes“, member of
the
VDA 5 committee, freelance work for metrology, quality engineering and training,
co-founder of “B2O measurement technique”
Subjects: VDA 5, VDA 5 practice day, test equipment capability, metrology, test equipment moni-
toring
RIERING, WOLFGANG
Qualification: Construction technology engineer, specialist engineer for quality
Experience: Quality engineering/development of inspection processes for BMW AG in Munich;
head of QM for purchased parts with Karmann GmbH in Osnabrück; freelance consul-
tant for quality management and supplier development projects
Subjects: VDA 6.x
SAUER, WOLFGANG
Qualification: Mechatronics engineer, quality engineer, EOQ auditor, QM coach, EFQM assessor
Experience: Head of quality in medical engineering (FDA/GMP, ISO 9001, medical devices act);
management representative and senior manager QM for American and Japanese au-
tomotive suppliers (QS-9000, ISO/TS 16949, VDA 6.x, quality engineer in DB projects,
European supplier management); freelance work since 2008 (trainings, audits, process
and quality management, interim manager, EFQM project, consulting for organizations)
Subjects: ISO/TS 16949, VDA 6.3, related QS-9000 issues (APQP, PPAP etc.), tools and methods,
interview techniques for auditors
SCHEIBACH, DR. RALF

Qualification: Lawyer
Experience: Head of VDA legal department; specialized in contract and commercial law, product
safety law, product liability and antitrust law
Subjects: Contractual and product liability
166
SEEGER, WERNER
Qualification: Machine fitter EOQ quality manager, EOQ quality Auditor, data protection representative
(FH Augsburg)
Experience: 30 years professional experience in various automotive organizations;
freelance work as consultant and auditor for quality and process management, supplier
development, integrated management systems international experience with structure
and optimization of management systems; project management ERP and implementa-
tion; interim manager and coach, quality and legal requirements;
Subjects: ISO/TS 16949, VDA 6.1, VDA 6.2, VDA 6.3, VDA 6.4, VDA Quality Manager, process
management
STEWART-LADEWIG, DR. LOUISE

Qualification: Environmental engineer
Experience: Environmental technology, life cycle analysis, sustainability and ISO/EN 14001, grant
and scientific writing
Subjects: environment, process management
UHLIG, FRANK
Qualification: Mechanic, studies in mechanical engineering and quality management, system, pro-
cess and product auditor
Experience: QM control and planning, quality assurance purchased parts, head of QA scrap parts,
head of quality analysis and vehicle manufacturing
Subjects: VDA 6.1, VDA6.3, field fault analysis
WESCHLER, EMIL
Qualification: Apprenticeship, studies in mechanical engineering, industrial engineering training,
EOQ quality manager, EOQ professional, VDA 6.1/6.3 auditor, ISO/TS 16949 auditor,
excellence assessor
Experience: Planning and control, quality assurance for purchased parts / supplier management,
inspection planning, quality management, project and process management, QM
systems, process analysis and optimization
Subjects: ISO/TS 16949, VDA Quality Manager, VDA 6.1, customer-specific requirements,
process management
167
WESTHOF, MARTIN
Qualification: Industrial engineer, specialty electrical engineering, ASQ certified Sigma Black Belt,
VDA 6.3 auditor
Experience: 2003-2011 head of quality engineering center electrics/electronics, presently head of
supplier quality management E/E operation and display systems for Daimler AG,
Mercedes-Benz Cars
Subjects: VDA 6.3, internal auditor ISO/TS 16949, field fault analysis
ZANDER, DIETMAR
Qualification: Wholesaler
Experience: Personnel development and sales, more than 20 years specialist for quality methods
with Volkswagen, at present specialist in the Volkswagen corporate quality assurance
Q academy
Subjects: Facilitation of quality methods QFD, FMEA, TRIZ, DFMA, problem solving techniques,
PokaYoke
ZELLER, DR. WOLFGANG

Qualification: Doctor of Science (physical chemistry), physicist, DGQ/EOQ quality manager and audi-
tor
Experience: Head of quality for Carl Freudenberg, non-woven fabrics department, head of quality
for Valeo Klimasysteme GmbH, head of quality, health & safety and environment for
Valeo Klimatechnik GmbH & Co KG, freelance consultant, instructor and auditor for
process approach and quality management in Mannheim
Subjects: VDA 6.3, VDA 2, VDA Quality Manager
ZITZLSBERGER, WALTER
Qualification: Mechanical engineer, welding specialist engineer, industrial engineering training,
DGQ/EOQ quality manager and auditor, EOQ professional, VDA 6.1 auditor, EFQM as-
sessor, DGQ instructor, DGQ certificate quality engineering II, environmental manage-
ment representative, eco-management auditor
Experience: Production planning and control, head of incoming lab, head of quality inspection and
quality control for BMW AG, QM representative, Q audit, Q promotion; purchasing and
supplier network
Subjects: VDA quality manager, VDA 6.3, applied statistics
168
TERMS OF REGISTRATION AND PAYMENT
Terms of registration and payment

(valid until the end of 2014)
GENERAL DETAILS CANCELLATION/REBOOKING

Please only use our registration forms and fill Please send us your cancellations/rebookings in
these out completely and legibly. We need your writing by post or fax (for address and fax num-
correct information to issue the VDA QMC cer- ber see above). The following fee table applies for
tificates and if applicable a digital photo for the cancellations of all events:
auditor card. 6 weeks before the start of the event:
free
For some trainings there are special prerequisites From 4 to 6 weeks before the start of the event:
concerning professional qualifications and expe- 25% of the fee
rience. If required prerequisites are not fulfilled, From 2 to 4 weeks before the start of the event:
the VDA QMC reserves the right to decline the 50% of the fee
registration to a training. Less than 2 weeks before the start of the event:
100% of the fee
You can direct your application to us in three dif-
ferent ways: The cancellation fees naturally do not apply when
✚✚ Fax us the registration form at: +49 30 a replacement participant is provided.
897842-605
✚✚ Book our trainings online: on our homepage With multiple part events the first event day of the
at www.vda-qmc.de you will find our first event block is always considered for the cal-
training offer that leads you to the online culation of the cancellation fee, irrespective of the
booking. cancelled event part.
✚✚ Send your registration via e-mail:
seminare@vda-qmc.de or by post to: Literature for training preparation that has already
VDA QMC – Aus- und Weiterbildung been delivered will be invoiced at the regular sales
Behrenstraße 35 price if you do not participate in the seminar and if
D-10117 Berlin this literature is not sent back to us in new conditi-
on at the latest on the day of the cancellation.
TERMS OF PAYMENT
The following terms of payment apply indepen- CANCELLATION OF THE EVENT
dent of the method of payment: If an event is fully booked or cannot take place due
to an act of God (e.g. the instructor falls ill on short
Immediately after receipt of your registration you notice) we will inform you immediately. If the number
will receive a confirmation of receipt from us. Nor- of registered participants is too low, we reserve the
mally the invoice will be sent to you directly after right to cancel the event up to seven days before it
the event and is due without deduction. begins. In either case we will try to offer you a new
event date.
169
I. XXX
XXX
PUBLISHING INFORMATION
Publishing information
Verband der Automobilindustrie e. V. (VDA)
Qualitäts-Management-Center (QMC)
Behrenstraße 35, 10117 Berlin
Concept / Design: freiwerk B, Berlin
Photographs: ©istockphoto.com/77studio, ©istockphoto.com/loveguli, ©istockphoto.com/
alubalish, ©istockphoto.com/VII-photo, ©istockphoto.com/assalve, ©istockphoto.
com/Tony Yao, ©istockphoto.com/plusphoto, ©istockphoto.com/xijian
Registration form
VDA QMC events
Trainings, examination preparation days and qualification - Please print in a legible hand and
send via fax to:
not 3rd Party exams according to ISO/TS 16949 and VDA 6.x !
+49 30 897842-605
Dates of event
Title of event:
Event number: ID Date: Venue:
Title of event:
Title of event:
Participant data Private address
 Mrs / Ms  Mr Date of birth:
Last name: First name:
Street: Postal code: City:
Phone: E-mail:
Invoice to
 Company address  Private address  Other
Company data Company address
Company name:
Street: P.O. Box
Postal code: City: Country:
Department: Contact person:
Phone: Mobile phone:
Fax: E-mail:
Address for invoice – neither private nor company address
Supplier number: Company:
Street: P.O. Box
Postal code: City: Country:
Orderer: Department:
Order no./job no.:
Place/date: Signature:
With your signature you accept the registration and payment terms as well as the examination terms of VDA QMC.
We would like to point out that all personal data is only used for internal VDA QMC purposes and will not be passed on to third parties.

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Quality Management Training and

Quality Management Training and Professional Development 2013

Leitung Aus- und Weiterbildung:

Quality needs competence

Dear customers and all those interested,

Thanks to our passion for quality in automotive industry, we always follow

We look forward to hearing from you!

Heinz-Günter Plegniere Reinhard Hagen

The training and professional

Content and List of Dates 2014 from page 4

I. Qualification for 1st/2nd/3rd Party Auditors

II. Automotive-specific Qualification for Management, Experts and Project Managers

III. Qualification Program in Cooperation

IV. Registration, Details and Additional Information

I. QUALIFICATION FOR 1ST/2ND/3RD PARTY AUDITORS

VDA QUALITY MANAGER AND INTERNAL AUDITOR (BASICS)

AUDIT STANDARDS VDA 6.x

21.–23. DÜ 18.–20. UL 06.–08. DA 22.–24. BE 16.–18. DÜ 18.–20. DA

II. AUTOMOTIVE-SPECIFIC QUALIFICATION FOR MANAGEMENT, EXECUTIVES AND PROJECT MANAGERS

QM METHODS AND TOOLS IN USE

NEW 2233 Delta Training Green Belt 120

NEW 2255 Black Belt 122

II. AUTOMOTIVE-SPECIFIC QUALIFICATION FOR MANAGEMENT, EXECUTIVES AND PROJECT MANAGERS

JOINT QUALITY MANAGEMENT IN THE SUPPLY CHAIN

NEW 2790 Basic Training: VDA Supplier Quality Engineer 130

III. QUALIFICATION PROGRAMS IN COOPERATION

ZVEI – ZENTRALVERBAND ELEKTROTECHNIK- UND ELEKTRONIKINDUSTRIE E. V.

BEUTH HOCHSCHULE FÜR TECHNIK BERLIN

SCHOOL HOLIDAYS 2014 Winter Easter Pentecost Summer Fall Christmas

23.–25. EIB 02.–04. BE

SCHOOL HOLIDAYS 2014 Winter Easter Pentecost Summer Fall Christmas

Fully flexible tickets (not tied to a

Of course we can provide all our trainings as Your advantages at a glance:

We offer you individual support from practice

Have the lights turned green? Learn about

Carquefou Banská Bystrica Beijing

São Paulo East London

You can find a list of all licenced

VDA QMC QUALITY MANAGEMENT ANFIA SERVICE S.R.L.

OOO „VDA-QMC RUS“ BFK MANAGEMENT

AIAG – AUTOMOTIVE INDUSTRY CENTRAL JAPAN INDUSTRIES ASSOCIATION

CZECH SOCIETY FOR QUALITY EURO-SYMBIOSE

ENCONA (PTY) LTD. GERMAN AUTOMOTIVE BUSINESS

ENCONA GERMAN AUTOMOTIVE BUSINESS

IQA – INSTITUTO DA QUALIDADE QFD ENGINEERING CONSULTING

MBT DANISMANLIK SC WERNER SEEGER

OPCO OPERATIONAL CONSULTING SERNAUTO – SPANISH ASSOCIATION OF

You can find a list of all licenced

SMMT TÜV SÜD SOUTH ASIA

TEAM PREVENT UBF.B MANAGEMENT PVT. LTD.

TQM SLOVAKIA S.R.O. VOLKSWAGEN INSTITUTO

✚✚ Module I: Quality Management Basics

✚✚ E-Learning: Quality Management Basics

✚✚ Module II: Automotive-specific Processes, Methods and

✚✚ Examination day for VDA QM Representative

✚✚ One-week Training: Qualification as VDA-QM

✚✚ Module III: Measuring, Evaluating and Improving

✚✚ Module IV: Auditor in the Automotive Industry

✚✚ Examination day for VDA QM Manager and Internal Auditor

✚✚ One-week Training: Further Qualification as VDA Quality

✚✚ Refresher: VDA Quality Manager and Internal Auditor

VDA Quality Manager and

Automotive specific basic qualification

All courses in this program Module I 3 days: Quality Management Basics

✚✚ Module II: Automotive-specific Processes, Methods and

✚✚ One-week Training: Qualification as VDA-QM

✚✚ Examination day for VDA QM Manager and Internal Auditor

✚✚ One-week Training: Further Qualification as VDA Quality

✚✚ Refresher: VDA Quality Manager and Internal Auditor

✚✚ Qualification Course for prospective 1st/2nd Party Auditors

✚✚ Examination Preparation for Prospective 1st/2nd Party

✚✚ Examination Day for 1st/2nd Party Auditors of ISO/TS

✚✚ One-week Training: Qualification as 1st/2nd Party

✚✚ Re-Qualification of 1st/2nd Party Auditors of ISO/TS 16949

✚✚ Qualification as 3rd Party ISO/TS 16949 Auditor

✚✚ ISO/TS 16949 Requirements: Workshop for Executives

✚✚ Implementation of ISO/TS 16949 in your Organization:

✚✚ ISO/TS 16949 Basics

✚✚ Development of Customer-specific QM System