Professional Documents
Culture Documents
It’s for free Inappropriate word use It’s free. / It’s free of
(for) charge. / We’re sending
it to you for free.
Hold your line/For Sounds absurd (Hold Would you mind if I put
awhile… your line), Caller would you on hold for a
expect a longer waiting second? / Please hold
time (for awhile)
Yes, I’ll wait. (in Confusing mainly No, not at all. / No, I don’t
response to “Do you because of the “YES” mind at all.
mind waiting?”) word
I talked to her already. Misplaced adverb, used I already spoke with her.
as filler and “talked” / I have already spoken
sounds too informal to her.
Thank you for that/this Sounds confusing and Thank you for the
one. impolite information. / Thank you.
Could you repeat that Redundant (“repeat” and Could you repeat that?
again, please? “again”), inappropriate
use of “please” in a
sentence that is
obviously a command
Fll up this form “Fill up” means pouring Fill out this form
something until
completely filled