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Registered: 06/15/13 my cn 290. I really like the features of the ES7, but I'm becoming apprehensive about -------------------
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Posts: 1 ordering one online considering the QC issues I've been reading about. Any recent -------------------
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I just got third unit, but it was damaged by delivery company (CEVA)... I'll post some
2000 Post Club Member
pictures soon.
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Piano Buyer Guide Registered: 11/08/09 EDIT:
Posts: 2885
Loc: UK pics
https://plus.google.com/photos/107707066...=CN6dg4iIkbqxcQ
Oh that's bad luck. I suppose the keybed is perfect though? Another exchange....?
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Kawai ES7 Action/Feel | Digital Pianos - Synths & Keyboards | Piano World Piano & Digital Piano Forums 03/10/16 08:47
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ES7 is an awesome DP. I really love it, even despite some problems with first two units
(third one was perfect). If you are hesitant about buying online, send me PM and I can
give you name of the store where I bought mine. They'll deal with any problem you
have with your DP and ship you a replacement or fix it if needed.
_________________________
Kawai es7, Scandalli Polifonico
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dmd I have had my ES7 for a couple of months now and it is the best DP I have owned. It
2000 Post Club Member has a very nice tone and the keybed is great. I recently had one of the keys
periodically not sounding a tone when pressed. I called KawaiUS tech support and they
Registered: 04/15/09 are working with a nearby technician to come and service it for me.
Posts: 2648
_________________________
Loc: Pennsylvania
Don
Current: ES8, Focusrite Scarlett 2i4 audio device, SennHeiser HD598 Phones, Focal
CMS 40 Powered Monitors, JBL LSR305 Powered Monitors, Pianoteq
5,TruePiano,Ravenscroft275,TrueKeys American,Galaxy Vintage D,Ivory II,Alicia's
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Kawai ES7 Action/Feel | Digital Pianos - Synths & Keyboards | Piano World Piano & Digital Piano Forums 03/10/16 08:47
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mabraman ...so,did the other DPs, you had before, break even sooner than this one?
500 Post Club Member
I started playing last September, on a 80's Yamaha (pf-80) that had been treated
Registered: 12/24/12 really bad (it served as a goalpost in football beach games, among other stories
Posts: 511 including liquids).
Loc: Valencia, Spain Keybed was almost in perfect condition, just the speakers were broken (bad contacts,
a very cheap repairing btw).
Perhaps this reliability allows Yamaha to not develope its sound as much as others, and
still keep at the forefront.
Kawais have a nicer emulation of a real piano for a given price, but...do they last as
much as others?
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Re: Kawai ES7 Action/Feel [Re: Marko in Boston] #2105204 - 06/20/13 04:29 AM
justpin Quote:
500 Post Club Member
Outstanding service Kawai James. This just another reason why Im so happy i bought
Kawai and will for as long as possible. You certainly do not see Roland and Yamaha
Registered: 03/25/12
personally jumping in to make things right when someone needs help on the forum.
Posts: 504 Service is so important when you purchase such intricate and expensive electronics such
Loc: Holmes Chapel as a digital piano. You really need the company to stand behind and support it's products.
Well done Kawai.
Heh I may go drop my CV in at Roland.... I'm considering moving back home in 2014
and Hamamatsu on paper at least is not so far away..... esp as I've read a lot of people
state that Roland manuals are crap. Wait you do understand what I write yes?
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Registered: 09/06/07
Posts: 12098
Loc: Hamamatsu,
Japan
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http://www.youtube.com/watch?v=aFZKlfRrGbw
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James
x
Registered: 09/06/07 _________________________
Posts: 12098 Employed by Kawai Japan, however the opinions I express are my own.
Loc: Hamamatsu, Nord Electro 3 fan & occasional rare groove player.
Japan
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Kawai ES7 Action/Feel | Digital Pianos - Synths & Keyboards | Piano World Piano & Digital Piano Forums 03/10/16 08:47
Re: Kawai ES7 Action/Feel [Re: Kawai James] #2107211 - 06/24/13 01:30 PM
NYRfan Hey guys, you probably won't believe it, but the third piano (the one damaged by
Junior Member delivery company) has a noisy key, and this time looks like it's more serious than just
a little unwanted noise. Also I don't think it has anything to do with damage caused by
Registered: 05/24/13 delivery company.
Posts: 10
Loc: Ohio http://www.youtube.com/watch?v=_RNhJb-cBFg
_________________________
Kawai es7, Scandalli Polifonico
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justpin Maybe somebody is telling you that the ES7 isn't the piano your looking for.
500 Post Club Member
/Jedi mind trick
Registered: 03/25/12
Posts: 504
Loc: Holmes Chapel
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NYRfan It's more like Kawai is trying to tell everybody not to buy their stuff. I love the feel and
Junior Member sound of that piano, but that might not be enough if another unit has any of those
problems.
Registered: 05/24/13
_________________________
Posts: 10
Kawai es7, Scandalli Polifonico
Loc: Ohio
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justpin I dunno, as part of this forum for a year and a bit, I've noticed all the manufactures
500 Post Club Member seem to have issues with quality control.
Registered: 03/25/12 However it is making me think should I bother with the ES7 now.
Posts: 504
Loc: Holmes Chapel
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The problem seems to be present in all the various piano versions. I haven't really
checked in the non-piano instruments, since all I'm doing is playing piano. I'll give it
about another week just to make sure it doesn't have anything to do with my touch,
but I don't think it does. The note jumps out no matter with which hand I play it, or
with which finger in a scale-wise pattern or other sequence.
If the problem is still noticeable after I spend another week getting used to playing it,
I'll call the dealer where I bought it. (I got it from a local Kawai dealer in the area.)
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dmd It won't go away. I have experienced the same thing and had to have it serviced. I
2000 Post Club Member now am noticing it with another key. Apparently, there is some sort of systemic issue
with that. I am not entirely sure that this type of thing is not inherent in most digital
Registered: 04/15/09 keyboards.
Posts: 2648
_________________________
Loc: Pennsylvania
Don
Current: ES8, Focusrite Scarlett 2i4 audio device, SennHeiser HD598 Phones, Focal
CMS 40 Powered Monitors, JBL LSR305 Powered Monitors, Pianoteq
5,TruePiano,Ravenscroft275,TrueKeys American,Galaxy Vintage D,Ivory II,Alicia's
Keys,CFX Concert Grand, The Grandeur
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Kawai ES7 Action/Feel | Digital Pianos - Synths & Keyboards | Piano World Piano & Digital Piano Forums 03/10/16 08:47
Loc: Vienna, VA
I wondered about that. After I wrote that post I went over and tested it. I just did a 5-
finger exercise with a G minor chord, with that Bb in the middle, using both hands. I
tested all the piano sounds, and that Bb was always louder. But only when I'm striking
it fairly firmly. When I'm playing the piano...uh, piano...then I don't really notice it.
I tested all other instrument voices as well. It shows up in all the pianos, but in none
of the other instruments.
Maybe it's just one of those things that makes you go, "Hmmmmm..."
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Maybe it's just one of those things that makes you go, "Hmmmmm..."
You have described it perfectly. It does not happen when you strike the key lightly.
_________________________
Don
Current: ES8, Focusrite Scarlett 2i4 audio device, SennHeiser HD598 Phones, Focal
CMS 40 Powered Monitors, JBL LSR305 Powered Monitors, Pianoteq
5,TruePiano,Ravenscroft275,TrueKeys American,Galaxy Vintage D,Ivory II,Alicia's
Keys,CFX Concert Grand, The Grandeur
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Re: Kawai ES7 Action/Feel [Re: Marko in Boston] #2115053 - 07/09/13 07:21 AM
I just ran all my keys and do not have any particular loud key. But interesting you say it
shows up only in pianos. Makes me believe that it is software rather than hardware.
Maybe next software update can possibly correct it. (I assume you guys are on current
v1.13)
I have had it corrected with a service call and it is a hardware problem. There are
some pads which have sensors on them which are located beneath the keys. They
needed to be replaced for the area of the problem.
_________________________
Don
Current: ES8, Focusrite Scarlett 2i4 audio device, SennHeiser HD598 Phones, Focal
CMS 40 Powered Monitors, JBL LSR305 Powered Monitors, Pianoteq
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Kawai ES7 Action/Feel | Digital Pianos - Synths & Keyboards | Piano World Piano & Digital Piano Forums 03/10/16 08:47
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Info2011 Just to close out on the original topic posted by me - I did finally get resolution from
Full Member Kawai (I think in no small part thanks to KJ).
Registered: 10/13/11 As of about 3 weeks ago, I received my original unit (with the one key which needed
Posts: 41 fixing having been repaired). And it indeed does have a better feeling action than the
second unit which had replaced it. (Not exactly heavier, but much better feel, with less
bottoming out).
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musicman100 Hi,
What experience have UK or Europe kawai users have of getting problems sorted?
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Rapmaninov My ES7 also had a loud key (E4, the E above middle C). It was playing the louder,
Junior Member harsher classical piano sample than its neighboring keys when I played softly and
stuck out like a sore thumb. I hooked it up to my computer and measured the midi
Registered: 09/20/13 attack velocity, which was about 15 to 20 points higher than its neighbours for the
Posts: 8 same pressure, so I knew I wasn't imagining it. My dealer contacted a service
company which came and fixed it at no cost under warranty.
The serviceman opened it up and rubbed the three sensors of the E4 key with a cotton
bud dipped in methylated spirits, which did the trick. He said the E4 key, being in the
middle of the keyboard, is right on the edge of the two circuit boards on which the
sensors are mounted, and sometimes dust can get in there. He said all it takes is a
speck of dust on a sensor to throw the loudness out.
I saw the sensors. They look just like buttons from a tv remote if you've ever seen
inside: a carbon pad in a silicon rubber housing which presses down onto a circuit
board of not-quite-touching tracks to close the connection. 3 of them per note, with a
short, medium and long button stem so they close in rapid succession when the note is
played, and the electronics measure the time between them to calculate velocity. A
speck of dust makes the switch close sooner than it should and the note sounds louder.
I was impressed at the simplicity of the sensor system, considering how expressive the
instrument is. And by Kawai's warranty service. I had the last white ES7 in the country
so was glad not to have to wait for another to ship from Indonesia. When the warranty
is expired I think I could clean the sensors myself. The hardest part is getting to them.
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Kawai ES7 Action/Feel | Digital Pianos - Synths & Keyboards | Piano World Piano & Digital Piano Forums 03/10/16 08:47
FrankDaddy I bought one from a music store going out of business in Monroe, LA USA in the last 45
Full Member days. I just checked my keys. None make any odd noises like rubbing or bumping. The
tone is even across the keyboard. No loud keys. I did upgrade to the latest software.
Registered: 10/24/10 So i am very happy with the DP. By the way Kawai James is one of the reasons I own 3
Posts: 118 Kawai DPs. I can always find answers here with any questions about my units. By the
Loc: Louisiana, US way none of my 3 units (knock on wood) have ever been in the Shop. I play at church
in both a traditional and Praise and Worship service. I also play in a Christian band and
travel around town with my gear. So safe to say I have had a very positive experience
with all of my purchases.
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Hi mabraham, sorry for the delay. Glad to help. I hope you've had it fixed.
My ES7 had the loud key straight out of the box, brand new. I don't know if it was dust
or a little unevenness or a flake of carbon breaking off the pad inside the sensor.
Also, while the note stuck out like a sore thumb to me, it was possibly more subtle to
the quality assurance tester in the factory. I guess it was most pronounced in Concert
Grand because in the moderately soft range I usually play the sound sample the ES7
chooses for Concert Grand is just short of the louder/harsher sample set, and the
faulty key was sending a velocity number just high enough to go over the threshold
and sound harsh.
The other instruments perhaps have fewer layers of samples than the flagship Concert
Grand, so the loud key merely played the same sample a little bit louder, which is not
as noticeable.
I would hope the factory testers would know this and do their testing with Concert
Grand.
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