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EXPERIENCE

KROGER
FRANKLIN ROAD, BRENTWOOD, TN
15-DEC-2016 TO 24-APR-2017
POSITION: STARBUCKS BARISTA / KROGER ASSOCIATE
Open coffee shop by 6am Mon- Fri; Greet customers as they arrive
and inquire into their orders; Provide customers with information
on popular coffee blends; Educate customers about the history of
each coffee blend when inquired; Take orders and enter them in
the computer; Provide customers with drink and price
information; Give samples of popular coffee blends with a view to
creating sales opportunities; Brew coffee per instructions while
ensuring that each brew conforms to the standards set by
Starbucks; Serve brewed coffee and ask for feedback; Ensure that
any complaints are entertained in a positive manner with a view
BRANDI A. RUIZ to keep patrons happy and ensure recurring business; Take
MEDICAL ASSISTANT STUDENT payments for coffee sold and tender change; Ensure that
Starbucks merchandising and signing standards are followed
OBJECTIVE appropriately; Ensure cleanliness and sanitization of all work
Organized, goal-oriented, team areas; Make sure that coffee brewing equipment is cleaned,
player seeking a position in an sanitized and maintained properly on a constant basis; Ensure that
established medical office sufficient supplies are available and inform procurement officers
supporting physicians, nurses, and of any shortages; Make sure that coffee blends are stored in a safe
other medical staff to facilitate manner.
patient care.
GOODWILL INDUSTRIES OF MIDDLE TENNESSE
MURFREESBORO ROAD, FRANKLIN, TN
SKILLS & ABILITIES 01-APR-2015 TO 14-DEC-2016
Telephone courtesy; strong written POSITION: PROCESSOR ASSOCIATE
and verbal communication; strong
Process received merchandise (donations and new goods); Pull
customer service skills; scheduling and rotate merchandise in retail store; Price and tag merchandise
appointments; recording medical to achieve highest dollar return; Stock store fixtures, shelves and
histories; convey information from counters with merchandise; Meet productivity goals; Maintain
doctors to patients and from high quality and high quantity in processing goods; Maintain
patients to doctors; follow accurate and consistent prices; Assume responsibility for quality
infection control, safety guidelines control of donations processed; Keep work area and surrounding
and quality control standards for area neat, clean and orderly; Follow all customer service
sterilization and set up of guidelines; Strive to provide exceptional customer service at all
instruments; maintain medical times; Follow all policies, procedures and work rules; Use correct
equipment, and prepare treatment lifting and material handling techniques and follow Goodwill
safety procedures.
rooms for patient examinations;
maintain confidentiality; empathic;
adaptable; ability to multitask;
committed to accuracy; detail
oriented; well-organized and able
to prioritize and problem-solve.
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BRANDI A. RUIZ EXPERIENCE


MEDICAL ASSISTANT STUDENT
HARPETH TERRACE CONVELESCENT HOME
WEST MAIN STREET, FRANKLIN, TN
01-NOV-2005 TO 19-JUL-2006
POSITION: NURSE ASSISTANT
Assist patients with ADL's (activities of daily living); Bathe and
dress patients; Serve meals and help patients eat; Take vital signs;
Turn or reposition patients who are bedridden; Collect
information about conditions and treatment plans from nurses,
caregivers and doctors; Provide and empty bedpans; Lift patients
into beds, wheelchairs, exam tables, etc.; Answer patient calls;
Examine patients for bruises, blood in urine or other
injuries/wounds; Clean and sanitize patient areas; Change bed
sheets and restock rooms with necessary supplies; Record and
communicate all issues to medical staff.

WAFFLE HOUSE
SIDCO DR, NASHVILLE, TN
01-AUG-2004 TO 19-JUL-2005
POSITION: SERVER / WAITRESS
Ensure total Customer satisfaction by providing friendly,
courteous, and efficient service., Greet Customers; Take orders;
Write up and total orders; Call out orders to Grill Operator; Pick
up and deliver orders to Customers; Buss tables and wash dishes;
Perform side work such as refilling salt and pepper shakers, sugar,
napkins and condiments; Clean all areas used including silverware
holders and pie racks.; Job related machines, tools and equipment
used: Dishwasher, towels, broom, dust-pan, mop, pens/pads,
window cleaner, cash register and POS, coffee machine, soda
dispensers, refrigerators, squeegee, steam tables, telephone.
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BRANDI A. RUIZ EDUCATION


MEDICAL ASSISTANT STUDENT
BRIGHTWOOD COLLEGE
NASHVILLE, TN
13-NOV-2017 TO CURRENT
DEGREE: MEDICAL ASSITANT
4.0 GPA

NHC OF COOL SPRINGS


FRANKLIN, TN
13-NOV-2017 TO CURRENT
DEGREE: NURSE ASSITANT
Valedictorian of graduating class; 4.0 GPA

HERRITAGE CONVENANT SCHOOL


FRANKLIN, TN
14-AUG-1997 TO 19-APR-2001
DEGREE: HIGH SCHOOL DIPLOMA
3.0 GPA

REFERENCES
QUINCY PETTIFORD, KROGER STARBUCKS LEAD
PROFESSIONAL REFERENCE
615-972-8179

MIKE HARTMAN, KROGER MANAGER


PROFESSIONAL REFERENCE
615-377-3690

CHUCK NEBEL, GOODWILL MANAGER


PROFESSIONAL REFERENCE
615-346-1651

GARY FRISINA, FRIEND


PERSONAL REFERENCE
615-479-0921

JUNE DOBBS, FRIEND


PERSONAL REFERENCE
615-306-9915

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