Heather Van Alphen

heathervanalphen@gmail.com

Experience
Champlain Valley Educational Services Plattsburgh, NY
Teaching Assistant 9/1/2017- Present
Job coaching
Assisted individuals to obtain and maintain employment
Job related discovery & vocational assessments
Beekmantown Central School West Chazy, NY
Teacher’s Aide 11/2015- Present
Taught ELA, math, writing, colors, shapes, calendar, feelings, diversity
Modeled and reinforce positive behaviors
Claims Connection Plattsburgh, NY
Medical Billing Assistant 3/2014 -11/2015
Inputted physician charges and payments into computer software
Submitted claims and retractions to insurance
Billed patients and physicians
​A​dvocacy and Resource Center Plattsburgh, NY
Direct Support Specialist 2002-2005
Taught independent living and academic skills
Organized and ran programs and outings
Performed personal care and range of motion
Direct Support Supervisor- Prevocational Enhancement Program 2005-2008
Reorganized Day Habilitation program to become a billable service
Supervised 45 individuals and staff
Maintained records and wrote monthly summaries
Medicaid Service Coordinator 2008-2012
Coordinated service for over 40 individuals
Contacted service providers and insurance agencies
Helped to apply and/or maintain Medicaid, Medicare, and food stamps
Maintained accurate service records
Job Coach 2012
Assisted individuals to obtain and maintain employment
Helped to apply and/or maintain Medicaid and Medicare
Resume building and practice interviews

Education
SUNY Plattsburgh, Plattsburgh NY
Master’s program for Elementary Education Present
Bachelor's degree in Psychology 1999-2000 &
2002-2004
Wor-Wic Community College, Salisbury MD 2000-2001
Associates Degree in the Arts

Certifications
NYS Teaching Assistant February
2017