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THE UNIVERSITY OF THE WEST INDIES CAVE HILL EXAMINATIONS OF LY. 201 CODE AND NAME OF COURSE: MGMPSU17 - HUMAN RESOURCES MANAGEMENT DATE AND TIME: DURATION: 2 HOURS INSTRUCTIONS TO CANDIDATES: This paper has 2 pages and 6 questions. INSTRUCTIONS: ANSWER ANY TWO (2) QUESTIONS ONLY. EACH OF YOUR RESPONSES MUST BE COMPREHENSIVE, DETAILED IN A STANDARD ENGLISH FORMAT. 1. Describe chronologically the four (4) stages in the evolution of human resources management and indicate clearly what activities were mainly performed in the personnel/human resources departments and which specific human resources management functions were evident. 30 marks 2. Explain comprehensively a model of strategic human resources management and use realistic examples that demonstrate how human resources strategies, functions, and policies must fit appropriately with corporate/competitive business strategies. What are ‘the drawbacks in applying this model? 30 marks 3. a). When and how/is job analysis conducted? 412 marks b) Explain clearly its main bye-products. 8 marks <) What are the main uses of job analysis in performing human resources management functions? 10 marks 4, How have the nature, scope and scale of the work of human resources management changed in the twenty first century and what new competencies have these changes require human resources professionals to possess to make human resources management strategically relevant in modern businesses? 30 marks TURN OVER The University of the West Indies 5. a) b) 6 aj b) ° Page 2 Summarize the components of the Balanced or HR scorecard and show how it provides an improved measure of employees’ contribution to a firm's success, 15 marks State what type of performance management culture mostly exists in Caribbean businesses and explain the difficulties that are present in measuring performance in this environment? 15 marks Define each of these terms: Turnover rate Downsizing Attrition Numeric flexibility Functional flexibility vReNE 10 marks Describe clearly four (4) types of separation costs as firms implement numeric flexibility strategies. 12 marks Explain four (4) types of employment policies which are used as alternatives to a layoff. 8 marks END OF QUESTION PAPER The University of the West Indies Course Coie: MGMT3017 2010...

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