THE UNIVERSITY OF THE WEST INDIES
CAVE HILL
EXAMINATIONS OF LY. 201
CODE AND NAME OF COURSE: MGMPSU17 - HUMAN RESOURCES MANAGEMENT
DATE AND TIME: DURATION: 2 HOURS
INSTRUCTIONS TO CANDIDATES: This paper has 2 pages and 6 questions.
INSTRUCTIONS: ANSWER ANY TWO (2) QUESTIONS ONLY. EACH OF YOUR RESPONSES MUST
BE COMPREHENSIVE, DETAILED IN A STANDARD ENGLISH FORMAT.
1. Describe chronologically the four (4) stages in the evolution of human resources
management and indicate clearly what activities were mainly performed in the
personnel/human resources departments and which specific human resources
management functions were evident. 30 marks
2. Explain comprehensively a model of strategic human resources management and use
realistic examples that demonstrate how human resources strategies, functions, and
policies must fit appropriately with corporate/competitive business strategies. What are
‘the drawbacks in applying this model? 30 marks
3. a). When and how/is job analysis conducted? 412 marks
b) Explain clearly its main bye-products. 8 marks
<) What are the main uses of job analysis in performing human resources
management functions? 10 marks
4, How have the nature, scope and scale of the work of human resources management
changed in the twenty first century and what new competencies have these changes
require human resources professionals to possess to make human resources management
strategically relevant in modern businesses? 30 marks
TURN OVER
The University of the West Indies5. a)
b)
6 aj
b)
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Page 2
Summarize the components of the Balanced or HR scorecard and show how it
provides an improved measure of employees’ contribution to a firm's success,
15 marks
State what type of performance management culture mostly exists in Caribbean
businesses and explain the difficulties that are present in measuring performance
in this environment? 15 marks
Define each of these terms:
Turnover rate
Downsizing
Attrition
Numeric flexibility
Functional flexibility
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10 marks
Describe clearly four (4) types of separation costs as firms implement numeric
flexibility strategies. 12 marks
Explain four (4) types of employment policies which are used as alternatives to a
layoff. 8 marks
END OF QUESTION PAPER
The University of the West Indies Course Coie: MGMT3017 2010...